385 Microsoft Teams Jobs - Page 4

About the Role: We are seeking a highly skilled developer to help build a custom integration solution for voice and chat communication between Microsoft Teams and Amazon Connect . The successful candidate will play a key role in building, deploying, and maintaining the integration that enhances the customer service experience, allowing MS Teams to manage both voice and chat interactions in one unified platform. Qualifications: Experience: Proven experience in integrating third-party systems, specifically Amazon Connect with Microsoft Teams or similar communication platforms. Hands-on experience developing and deploying custom applications using AWS SDK , Lambda , Amazon Connect APIs , Teams APIs , Azure , and Node.js . Familiarity with Voice and Chat integration in cloud-based environments, preferably within customer service or contact center settings. Technical Skills: Experience with IVR (Interactive Voice Response) systems and AWS Connect Streams . Previous work with integrating chatbots, Amazon Lex , or other conversational AI systems within Teams. Strong proficiency in programming languages: JavaScript , Node.js , TypeScript , Python (or other relevant languages). Experience with RESTful APIs and WebSocket for real-time communication. Knowledge of AWS services like Lambda , SNS , SQS , and CloudWatch . Familiarity with Microsoft Graph API and Teams App Studio for custom app development in Microsoft Teams. Understanding of Single Sign-On (SSO) and OAuth for secure authentication. Tools & Technologies: Familiarity with Git , CI/CD pipelines , Jira , and Agile methodologies . Experience with Amazon Connect Contact Flows , Queues , and Routing Profiles . Experience with Teams Voice and Power Automate integrations is a plus. Soft Skills: Strong problem-solving and debugging skills. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Strong attention to detail with a focus on delivering high-quality code and solutions. Responsibilities: Integration Development: Develop and implement custom solutions to integrate Amazon Connect with Microsoft Teams, enabling seamless voice and chat interactions between agents and customers. Custom Code Development: Write and maintain custom code using Microsoft Teams APIs, Amazon Connect APIs, AWS Lambda, and other relevant technologies to bridge the gap between these platforms. Voice and Chat Support: Implement Amazon Connect Contact Control Panel (CCP) and chat integrations within Teams, ensuring smooth workflows for both inbound and outbound voice calls, as well as real-time chat interactions. System Configuration: Configure and optimize Amazon Connect routing profiles, queues, contact flows, and Teams settings to ensure streamlined operations. Security & Compliance: Implement secure authentication protocols (e.g., OAuth, SSO) between Amazon Connect and Microsoft Teams while ensuring compliance with industry standards. Testing & Deployment: Conduct unit testing, integration testing, and assist in deployment to ensure high-quality, bug-free solutions. Participate in post-deployment support and troubleshooting. Documentation: Document code, architecture, and processes to ensure maintainability and ease of understanding for internal teams.

The Digital Tool Solution Architect will be the primary accountable owner for the design, management, and continuous development of the Group Transformation Model's digital solution, currently housed in Smartsheet. The digital solution serves as the primary platform supporting strategy-to-execution processes across the Sodexo Group (>1,000 initiatives at any given time). Your role will involve integrating Smartsheet with various digital tools, including Microsoft Teams, SharePoint, Power BI, and Power Apps to enable portfolio management, investment prioritization, and execution capability across Group, Region, and Local levels. You will lead the Command Centre for Smartsheet within the Group Transformation Model, designing, building, updating, and maintaining toolkits, modules, and blueprints. Additionally, you will work closely with Transformation Leads and Dimension Heads to operationalize the Group Transformation Model, ensuring alignment with the Professional Family and Best Practice Portal. Gathering business requirements, designing tailored Smartsheet solutions, and developing centralised Smartsheet Toolkits will be part of your responsibilities. You will collaborate with the Smartsheet Developer Team to build custom solutions when necessary, and integrate Smartsheet with other tools such as Power BI, Power Automate, and Power Apps. Your role will also involve visualizing and developing integrated dashboards and advanced data models using Smartsheet and Power BI, supporting Transformation Leads in leveraging data insights for better decision-making, and ensuring data integrity and security across all transformation initiatives. Collaborating with Communication and Training Specialists to drive tool adoption, delivering training programs, and providing technical support to stakeholders will be essential. You will focus on designing intuitive user interfaces, continuously improving user experience, and promoting best practices for UI/UX to enhance user adoption and satisfaction. Staying updated on new technology features, driving continuous improvement in digital tool solutions, and ensuring alignment with Sodexo's evolving Way of Working and organizational changes are key aspects of your role. Your accountability includes managing the partnership with Smartsheet, influencing the product roadmap, and leveraging innovation capabilities to enhance the Group Transformation Model. The role requires a Bachelor's or Master's degree in Computer Science or related field, along with a minimum of 8-15 years of experience in digital tool architecture and solution design. Proficiency in Smartsheet, Power BI, Power Automate, and API integration is necessary, as well as strong stakeholder management and communication skills. Smartsheet Product Certification and Microsoft Power Platform Certifications are preferred qualifications. In summary, as the Digital Tool Solution Architect, you will play a critical role in delivering a seamless, automated, and insight-driven Group Transformation Model, driving execution excellence, and enhancing the Group's transformation capability.,

As an Engineer (AV Specialist) at EY, you will play a crucial role in operating and supporting the Global Audio and Video Conferencing Services as part of the Meeting Room Technology Specialists team. Your responsibilities will include proactive monitoring of AV devices, troubleshooting issues before end-users report them, providing guidance to end users for Meeting Room devices, and ensuring a seamless conferencing experience. You will be a key member of the Global Meeting Room Technology Specialists Team, responsible for managing meetings and events to ensure an exceptional experience for organizers, presenters, and attendees, thereby contributing to EY's mission of building a better working world through effective meetings. Your key responsibilities will involve monitoring AV devices, troubleshooting issues, escalating unresolved issues, generating AV monitoring reports, creating knowledge articles, and responding to end user queries via Phone, Email, and IM chat. To excel in this role, you must have a basic knowledge of various Meeting Room technologies such as CISCO/POLY video conference, Microsoft Teams Rooms, Surface Hub, Microsoft Teams, Real connect platform, Condeco, Outlook, as well as AV Monitoring tools. Additionally, strong communication, problem-solving skills, a passion for customer service, and the ability to collaborate effectively with teams are essential qualities. Ideally, you should also possess knowledge of Voice, Video, and Signalling standards & protocols, Webex, Zoom technology, Teams Admin centre, H320/SIP protocols, ITIL fundamentals, and advanced communication skills to engage with stakeholders at all levels within a geographically dispersed organization. To qualify for this role, a Bachelor's degree and a minimum of 2 years of experience in Video conferencing and collaborations technology support in large complex network environments are required. EY is seeking passionate, driven team players with a customer-first approach, who enjoy leveraging technology to deliver solutions. The company offers continuous learning opportunities, transformative leadership development, and a diverse and inclusive culture where individuals are empowered to make a meaningful impact. Join EY in shaping a better working world through innovation, collaboration, and a commitment to excellence.,

You are a skilled AI Expert with experience in Microsoft's ecosystem, responsible for designing, developing, and deploying intelligent business solutions using tools like Microsoft Copilot, Power Apps, Power Automate, and Power Virtual Agents. Your role involves building AI-powered chatbots, workflow automation, and low-code/no-code applications to streamline business processes and enhance user engagement. Your key responsibilities include designing, developing, and deploying AI-driven solutions such as chatbots, process automation, and interactive business apps using Microsoft Copilot and Power Platform tools. You will collaborate with stakeholders to understand business requirements, translate them into technical specifications, develop and maintain chatbots using Power Virtual Agents, and integrate them with enterprise systems. Additionally, you will utilize Copilot in Power Apps and Power Automate to create smart, guided user experiences, create automated workflows to improve business efficiency, and ensure scalability, security, and compliance of all AI-driven applications and automation. You are required to have a Bachelor's degree in Computer Science, Information Technology, or a related field (Masters preferred), along with 3+ years of experience in developing solutions using Microsoft Power Platform. Proficiency with Microsoft Copilot, Power Fx, JSON, REST APIs, and data connectors is essential, as well as experience integrating with Dataverse, Microsoft Teams, SharePoint, and other Microsoft 365 services. A strong understanding of AI/ML concepts, including conversational AI, NLP, and workflow automation, is also crucial. Preferred certifications for this role include Microsoft Certified: Power Platform App Maker Associate, Microsoft Certified: Power Platform Developer Associate, and Microsoft Certified: Azure AI Engineer Associate. Excellent problem-solving, communication, and stakeholder management skills are required to excel in this position. This is a full-time role located in Bhopal, offering benefits such as health insurance and Provident Fund. The work schedule is during day shifts at the office.,

Mandate Skills- SBC, MTGR, Direct Routing & MS Teams Voice The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Purpose of your Role To support Microsoft Teams Direct Routing and Meeting rooms for customers. Reporting and handling customer call for review of serManaging Teams Direct Routing infrastructure of the customer Manage Endpoints like SBC, gateway, and Meeting room endpoints. Working on reported tickets and maintaining SLA. Working on any issues reported by customer and responding to emails Monitoring the service, identifying, and fixing the issvice. Knowledge and experience on SIP and telephony devices. Good understanding of Microsoft Teams Good understanding of VOIP devices. Knowledge and experience in managing SBC\Gateways. Managing Teams Direct Routing. Managing Microsoft Teams Room Systems. Desired Skill sets Demonstration of problem-solving skills Prior experience in providing technical support in fast paced, high availability, 24X7 environments. Knowledge of network, operation systems Good communication skills Team player Quick Learner.

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. Your role Principal Accountabilities Lead and manage the VTBA Microsoft Apps team (Nextgen365) Responsible for the design and operation of the communication environment based on Microsoft Teams Stays in contact with the Atlas Copco teams and the Atlas Copco support partners to ensure that VTBA needs are taken into account Be internal VTBA key account for Microsoft 365 Ensure application systems are available for use according to the conditions of Service Level Agreements (SLAs) Enforce the VT BA IM Policy Ensure that defined operational processes are adhered to and reporting evidence is maintained to support annual audit compliance obligations as necessary General activities Define invests and support the budgeting process. Implement proper monitoring of service desk processes. Coordinate third party support if needed. Align IT activities with the GroupIT for Microsoft 365 Force the creation of proper standard operation procedures (SOP). Day to day second level operation of Microsoft 365 for VTBA Plan the introduction and roll out of new Microsoft 365 features Operare together with the team Sharpoint Online, Exchange Online and MS Teams for VTBA Especially for Sharepoint online maintain existing Sharepoint sites and sub sites, lists, libraries, content including the classification of documents Support or perform Sharepoint on premise migrations to Sharepoint online Ensure that MFA and Microsoft Intune are applied to all users VTBA and follow up on user issues and technical issues Execute, manage and lead Microsoft 365 migrations as part of the acquisition process Responding to and solving complex technical problems escalated from the global IM ServiceDesk Support the customization of Microsoft 365 Control quality of the Microsoft 365 partners and built a proper reporting for it Control quality of the Microsoft 365 servivces for VTBA and built a proper reporting for it Control and track VTBA used storage for SharePoint Online Support VTBA in Microsoft 365 topics and act with the team as consultants Build a bridge to VTBA and define a modern 365 champion network Build Microsoft 365 roadmap for VTBA and align with the Business Do surveys and interviewas with VTBA for Microsoft 365 services to understand our gaps and must win battles Support the process to prepare Microsoft 365 trainings for VTBA Create power shell scripts to solve complex Microsoft 365 changes Ensure secure operation of Microsoft 365 Conduct routine monitoring and analysis to include audit log reports evaluation, system and storage utilization reports, sites and system usage, growth reports and manage site collection and quota settings Support the implementation of end to end monitoring to measure end user performance and report on the results Establish service level agreements between IT group and VTBA IT Coordinate and control third party support as required Support roll out of new Microsoft 365 features Attend calls with the business to collect Microsoft 365 requirements Define technical requirements for Microsoft 365 operation and ensure that the technical operation teams VTBA ensure that the technical requirements are taken into account while designing the environment Ensure IT infrastructure is used in the most efficient manner through planning and controlling service solution capacity to satisfy user demand within performance levels defined in SLAs Travel to other VT BAs offices both locally and overseas to provide technical support, installation services or general proactive maintenance/research tasks as required. Quality Punctuality Participation at weekly review Regular participation at the GroupIT 365 councils Support the continuous improvement process of the IT and document the defined KPIs. Improve the environment developing own ideas to optimize and quality and support processes. Maintain complete technical documentation. Document periodic disaster decovery measures Microsoft 365 KPI reporting Microsoft 365 partner reporting based on SLAs IT Projects Plan and perform IT projects as part of project teams for VTBA and support GroupIT Microsoft 365 streams Attend weekly project reviews IT Security Ensure security best practices and standards are adhered to within the VT BA IT environment. Ensure that users and colleagues are following the agreed User Policy. Support the definition and implementation of security policies for Microsoft 365 Inform the IT security officer and Head of IT about security breaches. Maintains consistent interfaces with End users VTBA VT BA Infrastructure IT VT BA Security team VT BA project teams VT BA Global IM Service Desk. VT BA 365 Champions GroupIT Microsoft 365 Product owners Local Business Management. External service providers Hardware and Software vendors. To succeed, you will need More than 5 years of detailed experience in managing Microsofot 365 Detailed know how in Microsoft Windows, Exchange Online, SharePoint and Microsoft Teams, Dynamics 365 Experienced with current Office 365 versions Leadership and Management Skills Pronounced service mentality and initial experience in project management Being able to capture complex structures and converting them into functioning SAP processes Process knowledge to analyze and solve problems Take full accountability for actions taken and decisions made Experience to work as part of a global team. Excellent communication skills - written and verbal (English) Great Team worker Strong IT operation background Several years of experience in management of people and teams Good time management and self-organization Listening and relationship buildings skills In return, we offer you We offer you a modern and flexible work in a company that manufactures state-of-the-art and innovative vacuum products and systems. You will be part of a young and international team and will have the opportunity to support the latest technologies. This guarantees training and enables you to develop further. We work in flat structures and all IT colleagues are in direct contact with the internal customers to understand their technical needs and support them in technology. Thus, in addition to the technical network knowledge, you will also gain a deep insight into the internal processes and projects of our company. Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

Project description The role is with our core Testing team, which is supporting a big Migration Project. The role is part of the Automation testing team which aims to bring innovation and automation of Murex Test cases to accelerate the project execution. Responsibilities Techno Functional Back Office work Developing MxTest automation scripts for the Murex project Execution of MxTest scripts As part of the project we are looking to automate the test cases which can be reused for regression testing You are expected to help accelerate the testing processes by automating test cases, performing regression and performance tests, and creating stubs to support various testing around Murex and surrounding applications You should be able to showcase the test execution and help in automation stats and automation report preparations Skills Must have Total Experience 7 to 12+ Years Murex Experience 3+ Years Murex 3.1 experience 2+ Years Automation experience with Onyx/MxTest experience of 2+ Years Extensive experience in Selenium GenAI Knowledge on financial market products life cycle concepts, and SQL Murex functional testing experience on Back Office is a must. Outside of BO, experience on at least 1 other Murex module is expectedFront Office, Integration, Accounting, and Datamart Reporting Understanding of the bank's front, middle, and back office operations, finance, and accounting. Experience and management of at least one Front to Back implementation within a financial services organization Experience working with report comparison tools and outputs Experience in working directly with Technical leads, project managers, and Business Analysts in business and IT organization Experience in the execution of tests throughout the lifecycle of development projects Nice to have Murex Performance testing Java Effective and fluent communication

We are seeking a highly skilled and experienced XMatters Configuration and Integrations Expert to join our team In this role, you will be responsible for the configuration, integration, and maintenance of our XMatters platform, ensuring seamless communication and incident management across various systems You will leverage your deep expertise in XMatters integrations to connect XMatters with critical business applications, automate workflows, and resolve integration issues Responsibilities:Design, develop, and implement XMatters integrations with various systems, including but not limited to ServiceNow, Slack, Microsoft Teams, and Outlook email Configure and customize XMatters workflows to automate incident management, alerting, and escalation processes Troubleshoot and resolve broken integrations and workflow issues, ensuring minimal disruption to critical communication channels Collaborate with cross-functional teams to understand integration requirements and develop effective solutions Maintain comprehensive documentation of XMatters configurations, integrations, and workflows Stay up-to-date with the latest XMatters features, integrations, and best practices Optimize XMatters performance and scalability to meet the evolving needs of the organization Develop and maintain XMatters reports and dashboards to provide insights into incident management performance Provide training and support to end-users on XMatters functionality and integrations Qualifications:Proven experience as an XMatters Configuration and Integrations Expert Deep understanding of XMatters workflows, integrations, and configuration options Hands-on experience integrating XMatters with ServiceNow, Slack, Microsoft Teams, Outlook email, and other relevant systems Strong troubleshooting and problem-solving skills Excellent communication and collaboration skills Ability to work independently and as part of a team Experience in scripting languages (eg, JavaScript) for customizing XMatters integrations is a plus XMatters certification is a plus Technical Skills: XMatters Configuration, XMatters Integrations, ServiceNow, Slack, Microsoft Teams, Outlook Email, Workflow Automation, Troubleshooting, Scripting (JavaScript), Reporting & Dashboards Location - Bengaluru,Noida,Pune,Mumbai,Hyderabad,Mohali,Panchkula,Chennai

Project description The role is with our core Testing team, which is supporting a big Migration Project. The role is part of the functional testing team, which aims to carry the Key project Functional testing in collaboration with upstream and downstream, and assist with post-release regression pack. esponsibilities echno Functional Back Office work eveloping MxTest automation scripts for the Murex project xecution of MxTest scripts s part of the project, we are looking to automate the test cases, which can be reused for regression testing ou are expected to help accelerate the testing processes by automating test cases, performing regression and performance tests, and creating stubs to support various testing around Murex and surrounding applications ou should be able to showcase the test execution and help with automation stats and automation report preparations kills Must have otal Experience 3 to 4+ Years urex Experience 3+ Years urex 3.1 experience 2+ Years nowledge of financial market products ife cycle concepts urex functional testing experience on Back Office is a must. Outside of BO, good to have experience on Front Office deal booking, payments module nderstanding of the bank's front, middle, and back office operations, finance, and accounting. Experience and management of at least one Front to Back implementation within a financial services organization xperience working with report comparison tools and outputs xperience in working directly with Technical leads, project managers, and Business Analysts in business and IT organization xperience in the execution of tests throughout the lifecycle of development projects ice to have utomation experience with Onyx/MxTest experience of 2+ Years ffective and fluent communication

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft 365 Good to have skills : Microsoft SharePoint Online Administration, Microsoft Exchange OnlineMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in a dynamic work environment where you will provide ongoing technical support and maintenance for both production and development systems. Your typical day will involve addressing various technical issues, collaborating with team members, and ensuring that configured services operate smoothly across multiple platforms. You will be responsible for troubleshooting hardware and software problems, implementing technology solutions, and contributing to the overall efficiency of the systems in place. Your role will require a proactive approach to problem-solving and a commitment to maintaining high standards of service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Provide training and support to junior team members to foster their development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Teams Infrastructure.- Good To Have Skills: Experience with Microsoft Exchange Online, Microsoft SharePoint Online Administration.- Strong understanding of server and network infrastructure.- Experience with troubleshooting and resolving technical issues in a timely manner.- Familiarity with operating system-level implementations and configurations. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Teams Infrastructure.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities:Work as Lead Developer /Lead Support Work as a Sr. developer for RPA- UiPath projects Interacting with BAs, PM, Senior Developers and Business to understand the processes to be automated Performing technical feasibility check for the process to be automated Assisting in creation of SDD (Solution Design Document)/TDD (technical design document) Understanding the solution to be developed using SDD /TDD Developing UiPath Workflows to implement the solution Reviewing work of the peer developers Providing technical support in SIT, UAT, Go Live and Live Proving phases Adhering to UiPath design and development best practices Developing different utilities in UiPath to be used within automated solutions Assisting in production issues Database housekeeping and cleaning for the development and production environment Technical Experience 4+ years of IT development experience 2+ years of experience in RPA UiPath development /Support In-depth knowledge and exposure of RPA and UiPath tools (Know concept like Work queues, RE framework, OCR, PDF Extraction etc.) Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQL Basic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Educational QualificationsBE/BTECH Qualification 15 years full time education

We are looking for an experienced O365 Admin to provide high-end technical and project-based support and consultation for Office365 Cloud services. The ideal candidate will be responsible for architecting, designing, and implementing solutions using various services offered by the Microsoft Office365 package. Key Responsibilities: Provide high-end technical and project-based support & consultation for Office365 Cloud services. Architect, design, and implement solutions using different services & solutions offered by the MS Office365 package. Handle Tier 3 operations for all Office365 workloads, primarily: o Exchange Online o SharePoint Online o Microsoft Teams o Security & Compliance Assist Tier 1 & Tier 2 resources in addressing Office365-related issues. Troubleshoot advanced Office365 issues and perform call backs to ensure issues are resolved within defined SLAs with appropriate solutions provided to the customer. Update, share, and analyze daily, weekly, and monthly Office365-related ticket trackers. Resolve global cross-functional or work-team issues. Define key management routines and governance strategies to ensure effective business process execution.

Overview RSM is seeking a highly skilled and innovative Modern Work Engineer with a focus on Artificial Intelligence to join our Modern Work team, part of the MCI-Infrastructure organization. This role is pivotal in driving the implementation and optimization of AI-driven solutions within our organization. Primary Responsibilities Develop and implement AI-based solutions utilizing Copilot, Copilot Studio, and Azure AI. Design, develop, and maintain SPFx Web Parts for SharePoint. Collaborate with cross-functional teams to integrate AI capabilities into existing systems and workflows. Leverage C#, .NET, and SharePoint to create scalable and efficient applications. Implement and manage solutions using Power Platform, Microsoft Teams, and Adaptive Cards. Complete content migration initiatives ensuring data integrity and security. Understand third-party workflow tools to properly migrate workflows to Power Platform. Stay current with advancements in AI and related technologies to drive continuous improvement. Qualifications Required Experience and Skills A minimum of 5 years of professional experience in software development, with at least 6 months focused on AI technologies. Proficiency in Copilot, Copilot Studio, and Azure AI. Strong knowledge of SPFx Web Parts, C#, .NET, SharePoint, and Power Platform. Experience with Microsoft Teams, Content Migrations, and Adaptive Cards. Expertise in SQL Server. Deep understanding of third party workflow tools and task automation. Excellent problem-solving skills and the ability to work collaboratively in a team environment. Strong communication skills to effectively convey complex technical concepts to non-technical stakeholders. Experience configuring and customizing Copilot and Syntex. Experience with Graph Connectors and Copilot Studio integrations with LOB systems. Preferred Skills Experience with AI-driven business applications and solutions. Knowledge of the latest trends and advancements in Artificial Intelligence. Certification in relevant Microsoft technologies. Shift : 2PM to 11PM IST

Hope you are doing well; I am reaching out from OSI Digital. We have a following Job Opportunity with our company, please go through the job details and let me know with your interest OSI Digital Digital Transformation | IT Services | Consulting OSI Digital is a global leader in offering expert business and technology solutions across industries that accelerate digital transformation for our customers. www.osidigital.com Messaging Engineer Experience: 8-13 Years Job Location – Hyderabad OSI Digital is looking for a highly skilled Senior Messaging Engineer who must have in-depth knowledge in delivering enterprise grade messaging and collaboration solutions. You will be responsible for the design, implementation, and support of Microsoft 365 Messaging services, including Exchange Online, Microsoft Teams, Microsoft Purview, conditional access policies, and the ability to solve complex IT issues to ensure the smooth running of the company’s core messaging platforms, while maintaining a high level of security. Upon Success in this role, the person will have an opportunity to grow into an Architect level, and explore new technologies and tools. Responsibilities: Deliver expert-level troubleshooting and root cause analysis for messaging and collaboration platforms. •Design and implement secure, scalable solutions using Exchange Online, Microsoft Teams, and Microsoft Purview. •Collaborate with stakeholders to translate business requirements into effective technical solutions. •Automate routine operations and reporting through PowerShell and other scripting tools. •Stay up to date with Microsoft 365 roadmap developments and proactively recommend enhancements. •Ensure compliance with industry standards and client governance policies using Microsoft Purview features such as DLP, eDiscovery, and retention policies. •Partner with cross-functional teams—including Security, Identity, Network, and Service Desk—to ensure seamless and secure service delivery. Required Skills: 8+ years of experience in Microsoft 365 messaging technologies, including Exchange Online and Microsoft Teams. •Strong experience on Conditional Access, Azure AD, and identity protection management. •Deployment knowledge of Microsoft Purview and its compliance capabilities. •Experience on DLP and auto labelling policies. •Proficiency in PowerShell scripting for automation and administration. •Experience working in a Managed Services or multi-tenant environment. •Experience with hybrid Exchange environments and migrations •To set up app registration in Azure Identity and configure permissions •Configure email security with DMARC, SPF, And DKIM records. •Experience on Inbound and Outbound connectors •Deep understanding on MS protocols, authentication and authorization. •Deep understanding on SMTP mail relay functionality •Experience on messaging policies(Meeting and app) •In-depth knowledge on B2B collaboration and B2B direct connect •Experience on AD sync setup and management •Microsoft certifications such as MS-700, MS-203, SC-300, or equivalent We are not looking for someone who: Is not willing to work from Office •Is not willing to be part of 24/7 shift Schedule •Never worked in the Managed Services / Support Environment •Never worked with International Clients and conducted or managed review meetings. About OSI Digital OSI Digital , A Global Technology solutions provider helping organizations accelerate digital transformation through innovative software, data, cloud, and enterprise solutions. Founded in 1993 and headquartered in California , OSI Digital has a strong global presence with delivery centers in the US, Canada, India , and the Philippines . We work with industry leaders across healthcare, education, manufacturing , and finance , delivering impactful, end-to-end technology services. Our Core Offerings: Enterprise Applications : Oracle, Salesforce, Microsoft Data & Analytics : Power BI, Tableau, Snowflake, Azure, AWS Cloud Infrastructure & DevOps Integration & Automation Solutions Custom Software Development & Product Engineering To get a better insight into OSI Digital’s solutions and company culture, please feel free to explore the following: The OSI Digital Story : https://youtu.be/iJoSzjrkXK0 OSI Digital's State-of-the-Art Campus in Hyderabad: https://youtu.be/wzOT6r_Gwns LinkedIn : https://www.linkedin.com/company/osidigital/about/ Our Global Presence: Please share updated resume and below details to go ahead with the interview process: Candidate Full Name Skill Experience in Yrs Relevant in Yrs Contact Number Alternate Contact Number Email ID Current Company (if Payroll Company mention name) Current Location Preferred Location Notice Period (if Serving Notice mention Last Working date) CCTC(In Lakhs) ECTC(In Lakhs) Mandatory Work from Office Rotational Shift If any offers Please specify Availability Interview Date & Time:

Location: Hyderabad, India Reports To: Recruiting Manager About Insight Global Insight Global is one of the worlds largest staffing and professional services firms, with over $4 billion in revenue since its founding in 2001. Our success is driven by a purpose-driven culture, award-winning training programs, and a relentless focus on people. Were not just filling roleswere changing lives. Role Overview As a Professional Technical Recruiter, youll be a specialist in identifying, engaging, and placing top-tier technical talent. Youll manage the full recruitment lifecycle and provide ongoing support to consultants throughout their careers. This role is ideal for individuals who are passionate about helping others, thrive in a high-energy environment, and are looking to grow their career in recruiting. Key Responsibilities Source, screen, and onboard technical candidates across various domains. Manage full-cycle recruiting: sourcing, interviewing, offer negotiation, onboarding, and consultant management. Maintain a candidate-first mindset while meeting client hiring needs. Build strong relationships with consultants and ensure a world-class experience. Collaborate with internal teams to meet hiring goals and drive placements. Work onsite at our Hyderabad office, Monday through Friday. Required Qualifications 14 years of technical recruiting experience in the India market. Proven success in high-volume recruiting environments. Excellent written and verbal communication skills in English. Proficiency with job boards and platforms such as LinkedIn, Naukri, Dice, Monster, CareerBuilder, and Indeed. Strong understanding of pay rate negotiation. Basic computer skills (Email, Microsoft Teams, PowerPoint, Excel, Word). Bachelors degree or higher. Flexibility to support clients across time zones. Preferred Qualifications Prior experience in a staffing company. Exposure to international technical recruiting. Who We Hire We seek individuals with: Grit & Hustle : Resilient, goal-oriented, and proactive under pressure. Personality : Positive, charismatic, and eager to connect. Team Spirit : Collaborative and supportive of others. Culture Fit : Embody our Shared ValuesEveryone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character & Hard Work Above All Else, and Always Know Where You Stand. Recruiting Passion : Motivated, competitive, and committed to excellence. Compensation & Benefits Competitive base salary with uncapped commission. Annual sales contests with rewards including all-expenses-paid trips to the Bahamas and year-end cash bonuses. Benefits include health insurance, accident and disability coverage, gratuity, Flexi Benefit plan, and office perks. Show more Show less

We are looking for an experienced O365 Admin to provide high-end technical and project-based support and consultation for Office365 Cloud services. The ideal candidate will be responsible for architecting, designing, and implementing solutions using various services offered by the Microsoft Office365 package. Key Responsibilities: Provide high-end technical and project-based support & consultation for Office365 Cloud services. Architect, design, and implement solutions using different services & solutions offered by the MS Office365 package. Handle Tier 3 operations for all Office365 workloads, primarily: o Exchange Online o SharePoint Online o Microsoft Teams o Security & Compliance Assist Tier 1 & Tier 2 resources in addressing Office365-related issues. Troubleshoot advanced Office365 issues and perform call backs to ensure issues are resolved within defined SLAs with appropriate solutions provided to the customer. Update, share, and analyze daily, weekly, and monthly Office365-related ticket trackers. Resolve global cross-functional or work-team issues. Define key management routines and governance strategies to ensure effective business process execution. Skills : - O365, On Prem, Teams, Exchange Online, SharePoint, O365 Admin, Office365 Cloud Services, Technical Support, Project Support, Solution Architecture, Microsoft Office365, Exchange Online, SharePoint Online, Microsoft Teams, Security & Compliance, Tier 3 Operations, Tier 1 & Tier 2 Support, Issue Troubleshooting, SLA Management, Ticket Tracking, Cross-Functional Issue Resolution, Governance Strategy, Business Process Execution, Cloud Solutions, Office365 Workloads, Advanced Issue Resolution, IT Support, Cloud Governance. *Mandatory Key Skills Exchange Online,SharePoint,Technical Support,Project Support,Solution Architecture,Microsoft Office365,Office365 Cloud services,O365 Admin*

Overview We’re looking for a detail-oriented and collaborative Data Steward to join our Analytics, BI & Data Governance team. In this role, you’ll be responsible for maintaining data quality across enterprise systems. You’ll work closely with internal stakeholders to ensure our data is accurate, compliant, and actionable—empowering smarter decisions across the business. Responsibilities Data Governance & Quality Own assigned data domains and ensure compliance with governance policies Perform data validations and maintain issue logs to track and report findings Cleanse and update data in line with governance standards Provide insights to resolve data integrity issues Enterprise Data Operations Validate key business data to ensure accuracy and completeness Monitor and manage data queues or workflows for timely processing Maintain and update records to reflect current business status Support data-related operational processes across systems and teams Reporting & Collaboration Build reports and dashboards to support business performance tracking Analyse process bottlenecks and recommend improvements Document business requirements clearly and concisely Assist with special projects and ad hoc requests as needed Qualifications Proficiency in Microsoft Office with intermediate skills in Excel (pivot tables, Vlookup/Xlookup, if/or/and statements) Proficient with Microsoft Teams and Azure ADO Organized, detail-oriented, good time management skills and able to balance multiple priorities effectively Ability to effectively communicate orally and in writing. Skill in reading and comprehending contract documents. Strong communication and interpersonal skills. A strong customer service orientation towards your internal customers and stakeholders Must work well in a team environment.

Your new area of responsibility challenging and future-oriented: Provide basic P&O services and operational support to the organization like explaining guidelines and policies Support P&O BP and support on IR topics for Vadodara Factory + Other Central Functions of Siemens Energy (SE) on all topics of business partnering. Creation of evaluations and analyses as well as derivation of the associated measures. Active participation in the implementation of local and group-wide P&O initiatives. Support and advice for employees and executives on all labor law and personnel-related issues Provide basic P&O services and operational support to the organization like explaining guidelines and policies Support employee relations activities by investigating and resolving issues concerning working conditions as well as people related issues such as manager/employee and colleague relationship, including handling the interface to GBS H2R if required Assisting Line Managers to address specific people topics by advising on options (in context of Siemens policy and local labor law), assessing risk and acting as consultant to help managers decide on best course of action. Manage data and documentation handling at a local level. Educating managers and employees on best use of on-demand solutions for relevant P&O related topics. Support of SE P&O local and regional team in diverse projects and initiatives, people interactions and communication. Your Qualifications and Skills Passionate and Growth Mindset! Bachelors degree in Human Resources relevant field or equivalent like Professional Human Resources certification 5-7 years of experience in HR or in a business function from similar organization set-up Experience with relevant HR systems (e.g. SAP, Workdayetc ) Understanding of factory act and local labor law is important. Customer Focus with problem solving skills (pragmatic and compliant, analytical) Solid understanding HR processes and tools Excellent communication skills (verbally/written) Growth mindset, ownership, resilient and team player Enjoy working in an agile and highly dynamic team and business environment You have very good knowledge in MS Office, Microsoft Teams , SAP/HR is an added advantage. Your strengths include learning ability, result and quality orientation, analysis ability, customer orientation and communication skills as well as networking skills.

We are looking for an experienced O365 Admin to provide high-end technical and project-based support and consultation for Office365 Cloud services. The ideal candidate will be responsible for architecting, designing, and implementing solutions using various services offered by the Microsoft Office365 package. Key Responsibilities: Provide high-end technical and project-based support & consultation for Office365 Cloud services. Architect, design, and implement solutions using different services & solutions offered by the MS Office365 package. Handle Tier 3 operations for all Office365 workloads, primarily: o Exchange Online o SharePoint Online o Microsoft Teams o Security & Compliance Assist Tier 1 & Tier 2 resources in addressing Office365-related issues. Troubleshoot advanced Office365 issues and perform call backs to ensure issues are resolved within defined SLAs with appropriate solutions provided to the customer. Update, share, and analyze daily, weekly, and monthly Office365-related ticket trackers. Resolve global cross-functional or work-team issues. Define key management routines and governance strategies to ensure effective business process execution.

We are looking for an experienced O365 Admin to provide high-end technical and project-based support and consultation for Office365 Cloud services. The ideal candidate will be responsible for architecting, designing, and implementing solutions using various services offered by the Microsoft Office365 package. Key Responsibilities: Provide high-end technical and project-based support & consultation for Office365 Cloud services. Architect, design, and implement solutions using different services & solutions offered by the MS Office365 package. Handle Tier 3 operations for all Office365 workloads, primarily: o Exchange Online o SharePoint Online o Microsoft Teams o Security & Compliance Assist Tier 1 & Tier 2 resources in addressing Office365-related issues. Troubleshoot advanced Office365 issues and perform call backs to ensure issues are resolved within defined SLAs with appropriate solutions provided to the customer. Update, share, and analyze daily, weekly, and monthly Office365-related ticket trackers. Resolve global cross-functional or work-team issues. Define key management routines and governance strategies to ensure effective business process execution.

We are looking for an experienced O365 Admin to provide high-end technical and project-based support and consultation for Office365 Cloud services. The ideal candidate will be responsible for architecting, designing, and implementing solutions using various services offered by the Microsoft Office365 package. Key Responsibilities: Provide high-end technical and project-based support & consultation for Office365 Cloud services. Architect, design, and implement solutions using different services & solutions offered by the MS Office365 package. Handle Tier 3 operations for all Office365 workloads, primarily: o Exchange Online o SharePoint Online o Microsoft Teams o Security & Compliance Assist Tier 1 & Tier 2 resources in addressing Office365-related issues. Troubleshoot advanced Office365 issues and perform call backs to ensure issues are resolved within defined SLAs with appropriate solutions provided to the customer. Update, share, and analyze daily, weekly, and monthly Office365-related ticket trackers. Resolve global cross-functional or work-team issues. Define key management routines and governance strategies to ensure effective business process execution.

Looking for Technical Support for Hyderabad Location only Notice Period: Immediate to 15Days and Serving Notice period candidates only Location: Hyderabad only Exp: 3-4Years only Required Technical Skills: Good hands-on experience supporting and troubleshooting AV/VC systems, end-user hardware Experience supporting both Windows and macOS devices, including setup, configuration, and troubleshooting. Experience running meetings/webinars and troubleshooting L1/L2 incidents related to Virtual Event Platforms such as Zoom, Teams, etc. including having the ability to recommend technical workarounds as needed. Familiarity with network connectivity basics (Wi-Fi, Ethernet, VPNs) and the ability to perform basic network troubleshooting. Ability to diagnose and resolve hardware and software issues across a range of devices. Basic understanding of IT security and confidentiality best practices in a client-facing environment. Strong documentation skills for recording technical procedures and solutions. Experience working on ticketing tools such as ServiceNow is essential. Certifications in AV, ITIL, Networking, Microsoft or related is a strong plus. Qualifications Bachelors degree (BE/B.Tech)/Engineering graduates 3-4 years of experience in technology and end-user support, or a similar technology support role. Prior experience in a customer-facing or client service environment is highly preferred. Excellent verbal and written communication skills, with the ability to interact confidently with users at all organizational levels. Ability to work effectively under pressure and manage multiple priorities. High level of professionalism, discretion, and commitment to maintaining confidentiality. Willingness to work flexible hours, including shifts, weekends, and outside standard business hours as needed.

Min 1 Yr Exp Into Technical Support International Voice Must have - Voice exp Any Graduate CTC - Up to 4 LPA Fixed 24*7 US Rotational Night Shift 5 Days Working 2 Days Rotational Off Interview mode - Virtual Contact - 9636487945 - Poshika Required Candidate profile Exp Considered After Graduation Only Perks and benefits NIGHT ALLOWANCES INCENTIVES BOTH WAY CAB'S

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to enhance operational efficiency. You will also participate in testing and refining applications to meet user expectations and business goals, contributing to a dynamic and collaborative work environment. Roles & Responsibilities:Work as Lead Developer /Lead SupportWork as a Sr. developer for RPA- Power Automate (Cloud & Desktop) projectsInteracting with BAs, PM, Senior Developers and Business to understand the processes to be automatedPerforming technical feasibility check for the process to be automatedAssisting in creation of SDD (Solution Design Document)/TDD (technical design document)Understanding the solution to be developed using SDD /TDDDeveloping RPA- Power Automate (Cloud & Desktop) Workflows to implement the solutionReviewing work of the peer developersProviding technical support in SIT, UAT, Go Live and Live Proving phasesAdhering to RPA- Power Automate (Cloud & Desktop) design and development best practicesDeveloping different utilities in Power Automate (Cloud & Desktop) to be used within automated solutionsAssisting in production issuesDatabase housekeeping and cleaning for the development and production environment Professional & Technical Skills: 4+ years of IT development experience 2+ years of experience in RPA Power Automate (Cloud & Desktop) development /SupportIn-depth knowledge and exposure of RPA and RPA- Power Automate (Cloud & Desktop) tools (Know concept like Work queues, RE framework, OCR, PDF Extraction etc.)Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQLBasic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Robotic Process Automation Advanced.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Automation Engineer Project Role Description : Apply innovative ideas to drive the automation of Delivery Analytics at the client level. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Automation Engineer, you will apply innovative ideas to drive the automation of Delivery Analytics at the client level. Your typical day will involve collaborating with team members to identify automation opportunities, designing and implementing automation solutions, and ensuring the efficiency and effectiveness of these solutions in enhancing delivery processes. You will engage in discussions to share insights and contribute to the continuous improvement of automation strategies, ultimately aiming to optimize client delivery analytics through advanced automation techniques. Roles & Responsibilities:Work as Lead Developer /Lead SupportWork as a Sr. developer for RPA- Power Automate (Cloud & Desktop) projectsInteracting with BAs, PM, Senior Developers and Business to understand the processes to be automatedPerforming technical feasibility check for the process to be automatedAssisting in creation of SDD (Solution Design Document)/TDD (technical design document)Understanding the solution to be developed using SDD /TDDDeveloping RPA- Power Automate (Cloud & Desktop) Workflows to implement the solutionReviewing work of the peer developersProviding technical support in SIT, UAT, Go Live and Live Proving phasesAdhering to RPA- Power Automate (Cloud & Desktop) design and development best practicesDeveloping different utilities in Power Automate (Cloud & Desktop) to be used within automated solutionsAssisting in production issuesDatabase housekeeping and cleaning for the development and production environment Professional & Technical Skills: 4+ years of IT development experience 2+ years of experience in RPA Power Automate (Cloud & Desktop) development /SupportIn-depth knowledge and exposure of RPA and RPA- Power Automate (Cloud & Desktop) tools (Know concept like Work queues, RE framework, OCR, PDF Extraction etc.)Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQLBasic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Robotic Process Automation Advanced.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education