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0.0 years

2 - 3 Lacs

in

Remote

About the job: The selected candidates will begin in an individual contributor's role, working in a team of go-getters to help spread the Counseling Shortcuts way of Learning in your city. They would be showcasing the unique Counseling Shortcuts way of Learning to students and parents and will be responsible for mentoring and sales in their designated zone. Key Responsibilities: 1. Make 250+ calls per day to prospective leads to generate interest and close sales. 2. Counsel students and parents to understand their needs and recommend suitable programs. 3. Accurately record and update information in CRM and follow up consistently. 4. Ensure complete availability during the full remote shift. 5. Maintain strict discipline, punctuality, and professional behavior throughout the workday. 6. Consistently meet or exceed assigned sales targets. Basic training & certification path: 1. 3-day mandatory onboarding/induction program. 2. Training certification based on performance. 3. Qualified candidates will then go through a mock certification round. 4. Post-certification, candidates will move to on-the-job training (OJT) on the live inside sales floor. On job training sales target requirement: 1. OJT period: 30 days (2 fortnights). 2. Mandatory to achieve 60,000 in sales during OJT. 3. If the target is not met, a 15-day performance improvement plan and extension may be given for candidate reconsideration. 4. Only those who qualify will move to the core inside sales team. All selected candidates will be part of a basic and cohort on-the-job training process under a trainee profile. Upon successful completion of training, candidates will be promoted to the role of an associate at a CTC of up to 5.4 LPA. 5. Training period is paid as per the compensation mentioned in the job description bracket according to their offer letters. Compensation & benefits: 1. Fixed monthly salary + attractive high performance-based incentives. 2. Structured training and certification. 3. Fast-track growth opportunities in India's growing EdTech sector. Shift timings: 10 AM to 7:30 PM (Mon to Sat) Sunday Fixed Week-Off Full-time presence during shift hours is mandatory. Who can apply: Only those candidates can apply who: Salary: ₹ 2,02,500 - 3,90,000 /year Experience: 0 year(s) Deadline: 2025-10-03 23:59:59 Other perks: Health Insurance, Life Insurance Skills required: Negotiation, Teamwork, Interpersonal skills, Effective Communication and Microsoft Teams Other Requirements: 1. Excellent communication skills (Hindi and/or English). 2. Strong self-discipline and time management. 3. Prior telesales or EdTech experience is a plus, but not mandatory. 4. Freshers with a strong work ethic and willingness to learn are encouraged to apply. Technical requirements: 1. To ensure smooth operations during remote work, the following setup is mandatory. 2. A laptop with a functional camera and microphone. 3. A working Android mobile phone. 4. High-speed internet connection (minimum 100 Mbps) – stable and uninterrupted. 5. A quiet and professional work environment during shift hours. 6. Dedicated basic work from home desk (table, chair, notepad, etc.) for comfortable working. 7. Formal wear/blazer for live meetings and sessions. 8. Dedicated 2 official numbers- SIM 1 - For calling (used in dialer), SIM 2 - For WhatsApp only (no calls). Skills: 1. Having a keen interest and deep understanding of the Indian education sector. 2. Interested in mentoring and guiding students. 3. Having a knack for sales. 4. Good interpersonal and presentation skills. About Company: Counseling Shortcuts is an ed-tech company committed to transforming the way students receive academic and career guidance. We specialize in offering personalized 1:1 tuitions and coaching, subject-specific mentoring, and career-aligned learning paths for school and college students. Our services range from academic tuition (Grades 3-12 and entrance and competitive exam prep) to career counseling, internship training, and skill development programs. At Counseling Shortcuts, we combine the power of expert mentors, structured programs, and data-driven insights to help students excel academically and prepare for future opportunities. Our team includes passionate educators, psychologists, counselors, and digital learning experts dedicated to creating real impact. We believe in high-quality training, professional ethics, and long-term student success. Join us to be part of a mission-driven team creating change in education.

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0.0 years

0 Lacs

india

On-site

Organization Background: The Service Integration Reporting and Analytics team supports reporting needs for the Virtual Application Delivery and Electronic Health Record teams - teams which enable our caregivers, patients, physicians, and Community Technology partners to achieve our mission. What will you be responsible for Define and maintain the architecture for digital workplace solutions, ensuring alignment with organizational strategy, enterprise architecture standards, and user experience principles. Partner with cross-functional teams, including Service Integration, Infrastructure, Cybersecurity, and Data & Analytics, to design scalable and secure workplace technology solutions. Evaluate new and emerging technologies to drive innovation in productivity, collaboration, and automation tools (e.g., Microsoft 365, Teams, Viva, Power Platform). Lead architectural governance processes for digital workplace projects, ensuring consistency, compliance, and technical feasibility. Create solution design documents, architecture diagrams, and roadmaps for current and future state environments. Provide expert-level guidance and mentoring to engineering teams implementing workplace technologies. Review solution implementation and delivery quality, ensuring adherence to best practices and organizational standards. Translate business and caregiver experience requirements into actionable, technically sound designs. What would your day look like Solution Architecture & Design Assess business challenges and translate them into technical architecture using cloud-based and on-premises tools (e.g., Microsoft 365, Azure AD, SharePoint Online, Power Platform). Define integration patterns for various tools and platforms (e.g., API, data syncs, automation flows) within the digital workplace. Collaborate with security and compliance teams to ensure architectural decisions meet regulatory and policy requirements. Design user-centric solutions focusing on simplicity, accessibility, and measurable value. Technology Leadership Evaluate and pilot modern digital workplace solutions (e.g., Copilot for Microsoft 365, AI assistants, employee experience platforms). Lead or contribute to Proof of Concepts (PoCs) to validate proposed solutions. Act as a subject matter expert for modern workplace architecture in enterprise-level discussions. Governance & Standards Establish architectural patterns and reusable components to accelerate solution development Create documentation standards, design templates, and architectural principles. Review and approve technical documentation and diagrams submitted by engineering or support teams. Collaboration & Agile Delivery Engage with product owners and stakeholders to understand evolving digital workplace needs. Participate in Agile ceremonies (stand-ups, sprint planning, reviews) to align architecture efforts with delivery teams. Use Azure DevOps or similar tools to manage and track architecture work items and epics. Support the development of epics, features, and user stories from an architectural perspective. Who are we looking for Proven architecture and solution design experience in Microsoft 365 ecosystems , including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, Intune, and Viva Suite. Strong understanding of identity and access management (e.g., Azure Active Directory), including conditional access, authentication protocols, and role based access control Solution Design: Ability to analyze business needs and translate them into scalable, reusable, and secure technical solutions Expertise in selecting and recommending tools or services to meet business and technical requirements Security & Compliance Awareness: Understanding of modern workplace security s Stakeholder Management: Ability to work across business, technical, security, and support teams Translate technical decisions and roadmaps into business impact/value Mentorship & Guidance: Lead technical reviews and guide engineers and analysts toward best practices Create reference architectures, templates, and reusable patterns Agile Delivery: Experience working in Agile/Scrum teams Use of Azure DevOps or similar tools to manage architectural work, epics, and user stories Bachelor's degree in Computer Science, Information Systems, or equivalent experience

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10.0 - 12.0 years

30 - 35 Lacs

mumbai

Work from Office

We are seeking a talented individual to join our Insurance Operations team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Manager Insurance Operations (Grade E) Were seeking a Senior Manager Insurance Operations who is prepared to manage a team responsible for complex and varied insurance tasks. This role is critical in fostering a culture of excellence, ensuring operational efficiency, and driving the performance of multiple teams. The ideal candidate will possess a strong background in the insurance sector or related industries, with a proven ability to manage diverse teams working with teammates across geographical boundaries and implement best practices that align with our organizational goals. This is an opportunity to put your stamp on an operations team that is evolving to meet the needs of a growing business We will count on you to: Operational Excellence Foster a collaborative team environment by promoting strong relationships and open communication between team members and colleagues in other countries, ensuring a cohesive and inclusive atmosphere across all locations. Lead and mentor a team of Team Managers, ensuring they effectively oversee their respective teams of 15 colleagues each. Play a key role in building and transitioning functional capabilities to the service center, ensuring that all colleagues are aligned with the organizations culture and services. Identify and address knowledge gaps within teams, conducting regular training refreshers and evaluations to ensure retention of critical learnings. Develop and implement strategies to maintain service level agreements (SLAs) while maintaining high-quality standards for all processes. Partner with leaders in Operations and Underwriting to deliver consistent and high-quality work products and results. Identify and adapt industry best practices and adapt them to meet our specific needs driving continuous improvement. Analyze current processes to identify problem areas and develop preventive measures to enhance operational effectiveness. Determine the most effective methods and channels to address various training needs across teams, ensuring alignment with organizational objectives. Ensure adherence to performance metrics and compliance with training requirements, including conducting monthly evaluations and assessments. Ensure that all statutory regulations and company procedures are followed to protect customers, colleagues, and the business interests of the company. Maintain a clear understanding of regulatory requirements and proactively ensure compliance with the regulatory and risk framework. Monitor and assess risks appropriately, recognizing the impact of actions on compliance and operational integrity. Timely highlight process challenges and operational issues, facilitating effective communication between teams and senior leadership. Provide regular updates on team performance, process improvements, and compliance status to senior management. People Management/ Development Lead the recruitment and selection process for team members, ensuring alignment with organizational values and culture. Serve as a mentor to new hires, facilitating their integration into the team. Develop and implement training programs for Team Leaders and Operations Managers, focusing on leadership skills, operational excellence, and team dynamics. Provide ongoing coaching to enhance their capabilities and performance. Conduct regular performance evaluations and provide constructive feedback to team leaders, fostering a culture of continuous improvement and accountability. Identify high-potential employees and create development plans to prepare them for future leadership roles. What you need to have: Bachelors Degree or equivalent education and work experience. Strong proficiency is both spoken and written English. Excellent computer skills and proficient MS Office (Excel, Word, PowerPoint, Outlook, MS Teams) A minimum of 10-12 years of experience in team leadership, preferably within the insurance industry or a related field. Proven experience managing multiple teams and driving performance in a fast-paced environment. Strong analytical and problem-solving skills, with a focus on process improvement and operational efficiency. Excellent communication and interpersonal skills, with the ability to engage and motivate diverse teams. A solid understanding of compliance, regulatory requirements, and risk management principles. Ability to work collaboratively with senior leaders and stakeholders to achieve strategic objectives while fostering a sense of unity and teamwork among international teams. Willingness to work in 2.30PM to 11.30PM or 6:30 PM to 3:30 AM shift What makes you stand out: Insurance certification from The Institutes, USA. Post-Graduation/Certificate Courses in Insurance. Prior experience with insurance processes.

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7.0 - 12.0 years

15 - 30 Lacs

hyderabad

Work from Office

Subject Matter Expert Microsoft (SHI Complete and Expert support) Level L3 Exp : 7+ Location: Hyderabad Key Skills : Microsoft 365 Administration Endpoint Management (SCCM) Security & Compliance Azure Platform Management Automation & Scripting Monitoring & Diagnostics Overview: Managed Services Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the customers managed platform or services under SHIs management. They must aim to achieve optimal system performance across all supported platforms. The engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on industry trends, and seek personal and professional growth Responsibilities: Include, but not limited to: Build, implement and support a wide range of solutions using platform services for both internal and customer purposes. Manage and configure platform infrastructures, applications, and collaboration tools. Contribute and take lead on MSP Projects, collaborating with internal/external customer and ensuring timely delivery and alignment with business objectives. Contribute, develop, and take lead on service improvement initiatives, collaborating with internal/external customer and ensuring timely delivery and alignment with business objectives. Engaging directly with customers through status updates, change requests, meetings, incident responses, and projects, while understanding their needs and success criteria. Monitoring and diagnosing performance issues to ensure optimal system performance. Optimizing existing environments and standardizing processes using/developing standard operating procedures (SOPs). Stay updated with industry trends, emerging technologies, and best practices. Continuously seek opportunities for personal and professional growth. Track time and document work out of SHIs PSA system, submitting weekly timesheets. Align with leadership and organization initiatives. Mentor/Train lower tier engineering employees and service desk employees. Involvement in a wide range of required Audits. SOW Scoping, development, and build out assistance on a per-request basis. Ownership, alignment, assessment (at times delivery) of customer Agile Cloud Engineering requests. Assistance at all lower level’s where needed based on resource constraints Migration of Email from O365 to O365 tenant Migration of Email from Gsuit to O365 tenant Application packaging and deployment from SCCM OS deployment from SCCM Administration and management of MS Defender for endpoint Administration and management of MS purview Azure resources management Work closely with L2 and L1 teams along with Vendor support coordination Please drop your CV to annapuna.t@locuz.com

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3.0 - 8.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Teams Infrastructure Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work diligently to implement solutions that enhance system functionality and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Teams Infrastructure.- Strong understanding of cloud-based application support.- Experience with troubleshooting and resolving application issues.- Familiarity with system monitoring tools and techniques.- Ability to collaborate effectively with cross-functional teams. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Teams Infrastructure.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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1.0 - 4.0 years

3 - 7 Lacs

pune

Work from Office

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Teams Infrastructure Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, engaging with stakeholders to understand their needs, and implementing solutions that enhance system performance and reliability. You will also monitor system health and performance metrics, ensuring that all components function seamlessly to support business operations effectively. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Develop and maintain documentation for processes and solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Teams Infrastructure.- Strong understanding of cloud-based collaboration tools and their integration.- Experience with troubleshooting and resolving technical issues in a timely manner.- Familiarity with network configurations and security protocols.- Ability to analyze system performance and implement improvements. Additional Information:- The candidate should have minimum 5 years of experience in Microsoft Teams Infrastructure.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

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8.0 - 12.0 years

0 Lacs

chennai, tamil nadu

On-site

As a liaison between Enterprise Resilience and Technology teams, you will be responsible for ensuring seamless collaboration and providing expertise in resilience. Your duties will include preparing regular update materials for senior leadership, actively sharing knowledge and collaborating with team members, engaging with Technology leaders to promote consensus and drive organizational alignment, and supporting Technology Resilience and Recovery Coordination activities across various functional areas. You will also be required to analyze data, document process flows, and appropriately assess risks when making business decisions. To qualify for this role, you should have 8-12 years of experience in Business Continuity, Enterprise/Operational Resiliency, or Risk management. Excellent communication skills are essential, along with strong data analysis skills using tools such as Excel 365, Power Query, Microsoft Access, and Knime Analytics Platform. Prompt engineering skills and experience with Large Language Models (LLMs) and AI tools are also desirable. Proficiency in Confluence, Jira, and Microsoft Teams is required, as well as great attention to detail, the ability to understand the big picture and context, and the capacity to manage workload independently while following direction across multiple working groups. Additionally, project management, data analysis, and reporting skills are essential, including familiarity with supporting technologies and workflow mapping. Key Skills required for this role include proficiency in PowerPoint, Business Continuity/Resiliency, Risk Management, Data Analysis (Excel, Power Query, Microsoft Access, Knime), SharePoint, Microsoft Teams, Confluence, Jira, Prompt Engineering & AI/LLM experience, Communication & Collaboration, and Project Management. The ideal candidate for this position will possess a Bachelor's/University degree or equivalent experience. This is a full-time role in the Corporate Services job family group, specifically within the COB & Crisis Management job family. If you have a disability and require a reasonable accommodation to use the search tools and/or apply for a career opportunity at Citi, please review the Accessibility at Citi information. You can also refer to Citis EEO Policy Statement and the Know Your Rights poster for further details.,

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12.0 - 16.0 years

0 Lacs

kochi, kerala

On-site

Job Description: As an SM Service Quality Assurance consultant at Ernst And Young LLP, you will play a crucial role in contributing to EY's strategic initiatives through continuous improvement and focus on portfolio operational stability, building a continual improvement culture, operational standardization, and optimization of business processes. Your expertise will be instrumental in identifying existing problems within portfolios, driving relevant change methodologies such as Design Thinking, Lean, and Agile, and ensuring strong implementation of Business Relationship Management to align with market-driven best practices. You will be responsible for managing end-to-end service management activities for the portfolio, meeting defined SLAs/KPIs/performance targets, and communicating with key stakeholders to share important learnings and best practices. Additionally, you will provide overall practice guidance to consultants and portfolios in areas such as Incident, Problem, Service Knowledge, Transition, Service Catalogue, Service Request, and Change Management. With over 12 years of experience in Service Management & Quality Management, you will drive initiatives using industry best practices and tools, enforce a culture of continual improvement, and lead improvement projects for portfolios. Your role will involve utilizing ISO 20K, Six Sigma Black Belt, DMAIC methodology, and Quality System Management to ensure effective service management processes and services. In this position, you will demonstrate consulting, creativity, critical thinking, project planning, and attention to detail capabilities. Your strong analytical mindset, logical thinking capability, and expertise in tools like Microsoft PowerBI and ServiceNow Reporting will be essential in driving service excellence and improving customer perception. You will also be responsible for defining and rolling out a balanced scorecard for the engagements you are aligned to. As an SM Service Quality Assurance consultant, you will have the opportunity to engage with senior executives, negotiate complex issues, drive analytical solutions, and lead activities using tools like Microsoft Office products, SharePoint, Yammer, and Microsoft Teams. Additionally, you will oversee the SM Service Assurance and Quality Management, SM Portfolio Consultant lead, and provide staff oversight, including hiring, setting objectives, coaching, and counselling for improvement. This role requires a minimum of 3 years of college education or related work experience, approximately 12+ years of experience in technology operations, Quality Management, and Service Management, along with certifications such as ISO 20K, ITIL V3 expert, V4 MP Certification, and Six Sigma Green/Black Belt. Your dedication to building a better working world aligned with EY's values and commitment to creating new value while building trust in capital markets will contribute to shaping the future with confidence and addressing pressing global issues. Join EY to be part of a globally connected powerhouse of diverse teams and help build a better working world.,

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

dotSolved, headquartered in Silicon Valley USA, is a leading global provider of business process automation, modern application engineering, and cloud infrastructure services. We focus on enabling digital transformations for small, medium, and large enterprises across various industries such as High technology, Energy, Manufacturing, Financial Services, Media & Entertainment, Communications, Retail, Healthcare, and Education. We drive digital transformations for enterprises by defining, automating, and optimizing complex business processes for the digital era. Additionally, we engineer modern, data & analytic driven applications that deliver intended business value. With our extensive experience in Big Data, ERP, and Supply Chain, we can guarantee the creation of measurable business value from project engagements leading to accelerated business growth and profitability for our customers. As a Sales Development Representative (SDR) at dotSolved, located in Chennai, with 6-12 years of experience, you will play a crucial role in developing Sales Qualified Leads (SQLs) to be handed over to our Regional VPs/Practice Leaders. Your responsibility includes creating relationships with new customers, supporting the development and management of the sales pipeline within your assigned region and practice. You will be reporting to the Inside Sales Manager. Your day-to-day tasks will involve researching potential prospects online to produce qualified call lists, qualifying leads based on defined criteria, achieving monthly SQL goals, supporting lead and opportunity generation activities, effective follow-up and management of sales leads, performing sales-related admin functions, and driving attendance of new prospects and leads to various dotSolved and industry events. To excel in this role, you should bring a minimum of up to 2 years of previous inside sales or cold-calling experience, ability to manage multiple initiatives, excellent verbal and written communication skills, teamwork and collaboration skills, technical aptitude, self-motivation, and result-driven mindset. Furthermore, you will be required to communicate with managers, peers, and other colleagues of the company in person and through various digital platforms. At dotSolved, we offer a great team and culture, an exciting career opportunity as an integral part of a leading software/IT services company, competitive salary and benefits, a chance to work within a global and diverse international team, a supportive and collaborative environment, and recognition awards for your contributions. If you are passionate about sales, enjoy working in a dynamic environment, and are committed to driving business growth through lead generation and relationship-building, we invite you to join our team at dotSolved.,

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5.0 - 8.0 years

13 - 15 Lacs

gurugram, delhi / ncr

Work from Office

Exp - 6+yrs Location: Delhi/ NCR Job Summary : We are looking for an experienced and motivated AV/VC Solution Engineer. The ideal candidate will play a key role in engaging with clients to understand their collaboration and audiovisual

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0.0 - 4.0 years

0 Lacs

pune, maharashtra

On-site

CollegeBatch is an Ed-Tech platform that began its operations in 2017 with a vision to assist enthusiastic students and their parents in exploring and obtaining information about colleges and universities that match their aspirations. The platform currently hosts details on 18,000+ educational institutions and courses, aimed at guiding individuals towards their educational goals. As a Management Trainee (Business Development) at CollegeBatch, you will play a vital role in supporting the sales team to implement effective strategies for acquiring business from various Colleges and Universities. The ideal candidate will have a willingness to acquire sales management skills, collaborate with the sales team to secure new business opportunities, nurture client relationships, deliver post-sale services, and ensure accurate documentation and information management. Designation: Management Trainee- Business Development Work Location: Pune (work from office) Key Responsibilities: - Assist seniors in daily sales activities such as managing schedules, organizing important documents, drafting Minutes of Meetings, etc. - Support the sales team in generating new business through activities like cold calling, scheduling meetings online and offline, conducting prospect research via online platforms and social media, identifying relevant educational events, managing collections, and providing regular updates to the team. - Address client queries effectively, offer post-sale support, and handle client complaints when necessary. - Cultivate strong relationships with existing and potential clients to enhance overall client satisfaction. - Ensure prompt communication with clients via phone or email, anticipate and communicate any delays or issues, align client expectations with backend operations. - Serve as a point of contact for urgent communications in the absence of seniors. Requirements: - Strong communication skills, both written and verbal, along with effective coordination abilities. - A collaborative team player with a high level of enthusiasm, dedication, and a keenness to learn. - Proficiency in Microsoft Windows and Excel spreadsheets. - Experience in conducting online meetings using platforms like Zoom, Google Meet, and Microsoft Teams. - Must possess a car or a 2-wheeler for local travel within Pune. - Educational qualification: Bachelor's or Master's degree. - Positive attitude and a growth mindset. Interested candidates are encouraged to share their resumes at hr@collegebatch.com.,

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2.0 - 5.0 years

1 - 5 Lacs

navi mumbai

Work from Office

Key Responsibilities: Provide first-line technical support to internal users via phone, email, or ticketing system. Troubleshoot and resolve issues related to hardware (desktops, laptops, printers), software (Windows, Office 365, etc.), and network connectivity. Install, configure, and maintain operating systems and applications. Manage and escalate unresolved issues to higher-level support teams. Maintain and update IT asset inventory. Set up and manage user accounts, permissions, and passwords. Provide remote support to off-site employees as needed.

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Tech/Engineering Lead, you will have the opportunity to lead innovative projects and collaborate with experienced professionals in a supportive environment. Your primary responsibilities will include people management, status reporting, and shift scheduling. You will work closely with US stakeholders, including Product and Engineering teams, to align development efforts with business needs. Utilize collaboration tools like Microsoft Teams, Slack, SharePoint, and Azure DevOps for effective communication and project management. Implement Agile methodologies to ensure successful project delivery and manage incidents and problems using ServiceNow. To excel in this role, you should have at least 5 years of experience in a similar position. You must be available to work during hybrid hours from 1600-0100 IST (0530-1430 EST), and be fluent in spoken and written English. Your ability to navigate a multi-cultural, global work environment, along with strong communication skills, leadership qualities, mentoring abilities, and coaching skills, will be key to your success. As a Tech/Engineering Lead, you should embrace a "We Culture", be customer-focused with a solution-oriented mindset, possess strong collaboration skills, and have a passion for building a work environment based on trust and respect. You should be curious, agile, and passionate about software development, staying updated with new technologies, and believing in agile ways of working and continuous improvement. A strong communicator, you should effectively present ideas, provide compelling solutions, and manage stakeholder expectations with confidence while working across teams and time zones. This position is based in Bangalore, India, with a hybrid work schedule that includes a mix of in-office and remote work. Indian public holidays will be observed, and no travel is required for this role.,

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3.0 - 7.0 years

0 - 0 Lacs

jaipur, rajasthan

On-site

As a Motion Graphic Designer at Vaibhav Global Ltd (VGL), you will be responsible for managing content requests, creating branded graphics, and collaborating across teams in India, the US, and the UK. With 3-4 years of design experience, proficiency in Adobe Photoshop and Illustrator, and strong communication skills, you will play a crucial role in delivering high-quality visual content. Your attention to detail and ability to handle multiple projects simultaneously are essential for success in this role. Your main responsibilities will include managing content and promotion requests from the merchandise and sales teams, creating branded graphics packages for sales events, delivering status updates to stakeholder teams, organizing project working files and branding assets for seamless collaboration, and working closely with cross-functional departments in India, the US, and the UK. It is important to comply with company policies and procedures and be adaptable to any other duties assigned by your manager. To excel in this role, you should hold a Bachelors, Associates, High School, or GED degree with 3-4 years of relevant graphic design experience. Experience with digital graphic operations in a fast-paced environment, proficiency in Adobe Photoshop and Illustrator, and the ability to communicate effectively with US-based teams are necessary. Your attention to detail, organizational skills, and excellent oral and written communication skills will be assets in fulfilling your responsibilities. Being aligned with the core values of Teamwork, Honesty, Commitment, Passion, and Positive Attitude is crucial, and any experience with motion graphics and animation using Adobe After Effects will be a bonus. In return, Vaibhav Global Ltd (VGL) offers great responsibility, a fun-life balance, and a culture of openness and flexibility that encourages employees to grow and pursue roles that align with their talents and passions. The company provides an attractive financial package for top talent, fostering a rewarding environment for professional development. Reporting directly to the Motion Graphic Manager of Shop LC, this full-time position based in Jaipur, India, offers a compensation range of 5,00,000 to 6,00,000 INR yearly. If you are ready to bring your design expertise to a dynamic and innovative retail environment, we welcome your application to join our creative team at Vaibhav Global Ltd (VGL).,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As the Senior Collaboration Technical Architect at NTT DATA, you will be an advanced subject matter expert responsible for designing and potentially implementing collaborative solutions that enhance communication, information sharing, and teamwork. You will work closely with business users, IT teams, and executive management to understand business requirements, translate them into technical designs, and prepare for implementation as collaboration platforms and tools. Your key responsibilities will include designing and architecting collaborative solutions aligned with business objectives, collaborating with stakeholders to gather requirements and propose technical solutions, assessing and recommending collaboration platforms, developing and maintaining technical documentation, and providing technical guidance to development teams. You will also be responsible for integrating collaboration platforms with existing enterprise systems, ensuring compliance with data privacy regulations and security policies, managing client proof of concept initiatives, and owning the proposed solution on all assigned engagements. To excel in this role, you will need advanced client engagement skills, technical consulting ability, and expertise in collaboration platforms such as Microsoft SharePoint, Microsoft Teams, Cisco Webex, and Google Workspace. You should have a strong understanding of network protocols, system architecture principles, security best practices, and integration with enterprise systems. Additionally, academic qualifications such as a Bachelor's degree in information technology or related field, certifications in Enterprise Architecture methodologies, and experience in a large-scale technology services environment will be beneficial. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA invests significantly in R&D to support organizations and society in the digital future. With experts in more than 50 countries and a diverse partner ecosystem, NTT DATA offers consulting, data and artificial intelligence services, industry solutions, and application development and management. As an Equal Opportunity Employer, NTT DATA values diversity and inclusion in the workplace.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Design and Presales Engineer specializing in Audio Visual (AV) systems, you will play a key role in designing cutting-edge AV solutions, preparing technical proposals, and supporting the sales team during the presales process. Your strong technical expertise in AV systems, customer-focused mindset, and collaborative approach will be essential in delivering innovative solutions. Your responsibilities will include analyzing client requirements to design comprehensive AV systems covering video conferencing, display solutions, control systems, sound systems, and integration with IT infrastructure. You will develop system schematics, block diagrams, and detailed layouts, collaborate with the sales team to provide technical expertise during client meetings, and conduct site surveys to assess project requirements. In addition, you will prepare and deliver technical proposals, system design documents, BOQ, and cost estimates tailored to customer needs. Staying up-to-date on AV technologies, products, and industry trends will be crucial to recommend the most suitable solutions. You will also conduct product demonstrations, work closely with project managers, procurement teams, and installation teams to ensure accurate implementation of designs, and liaise with vendors and manufacturers for product specifications and technical support. To qualify for this role, you should have a Bachelor's degree in Electronics, Telecommunications, or a related field, along with at least 3 years of experience in designing and supporting AV systems in a presales or technical capacity. Hands-on experience with AV equipment and integration, strong understanding of AV standards and best practices, excellent communication and presentation skills, and the ability to manage multiple projects simultaneously are also required. Knowledge of networking concepts related to AV integration is considered a plus.,

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2.0 - 6.0 years

0 Lacs

delhi

On-site

You are a skilled and innovative Copilot Developer with 2-5 years of experience, seeking to design, build, and maintain AI-powered solutions using Microsoft Copilot Studio. You have a solid background in Microsoft Power Platform and Power Apps, experience integrating APIs and Azure services, and a keen interest in AI technologies such as Azure OpenAI. In this role, your responsibilities will include designing, developing, and maintaining solutions using Microsoft Copilot Studio, both declarative and custom agents. You will collaborate with business users to gather requirements and design tailored Copilot-based solutions. As a business solutions architect, you will guide the team with a unified approach to development, develop and manage custom connectors to extend Copilot functionality, and integrate Microsoft Copilot with Power Platform solutions using Power Automate, Microsoft Teams, SharePoint, and other knowledge sources. Additionally, you will provide support and maintenance for existing solutions, work with cross-functional teams to troubleshoot and resolve any issues, and have a Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field. You should have proven 3+ years of experience with the Microsoft Power Platform, strong experience integrating REST APIs, custom connectors, and Azure services, familiarity with Copilot AI, Azure OpenAI, or similar AI-powered development tools and LLMs, solid understanding of AI concepts, and their practical implementation in business applications. Your problem-solving skills and ability to translate business needs into scalable technical solutions, along with excellent communication and collaboration skills, will be essential for success in this role.,

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7.0 - 10.0 years

0 Lacs

gurgaon, haryana, india

On-site

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital venturesand business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You&aposll Do As the Product Owner for Virtual Meeting Experience (VMX), you will lead the end-to-end strategy, delivery, and continuous improvement of virtual conferencing and whiteboarding tools at BCG. This includes ownership of critical products such as Zoom, Microsoft Teams (meetings), Miro, Zoom Whiteboard, Microsoft Whiteboard, etc. You will play a key role in ensuring our 8+ million annual virtual meetings are seamless, performing, and centered around a world-class employee experience. This role is ideal for a product leader who is passionate about the customer experience, thrives on innovation, and is deeply curious about how emerging technologies like Generative AI can transform how we meet, collaborate, and connect across BCG. You Will Own the Virtual Meeting Experience product suite, ensuring product health, platform stability, and continuous improvement for all conferencing and virtual whiteboarding tools. Maintain and prioritize the squad backlog, define squad goals and Key Results, and participate in Agile ceremonies to drive delivery in partnership with your squad. Lead with a customer-obsessed mindset, mastering the meeting end-to-end user journey, especially the case team experience, to identify and resolve meeting-related pain points. Drive continuous market research and innovation, including consistent GenAI evaluations, to ensure BCG is future-ready in how we deliver high-impact, meaningful meeting experiences. Partner closely with the Meeting Room & Hybrid squad to ensure seamless integration between in-room and virtual meeting experiences, prioritizing hybrid collaboration. Deliver user delight by highlighting new features, developing best practices, and promoting effective ways of working with conferencing and whiteboarding tools. Shape the roadmap and vision for VMX in close alignment with vendors and portfolio leadership to support our Modern Work Vision. Partner cross-functionally with stakeholders such as Enterprise Architecture, Security, UX, Data Analytics, Meeting & Events, and Change & Communications to deliver on key objectives. Collaborate with senior leadership and business stakeholders to understand priorities and translate them into actionable, measurable outcomes. Promote accessibility and inclusive experiences by ensuring usability across diverse personas and needs. Measure and communicate business value such as time savings, system performance, productivity metrics, and adoption insights. Lead and develop the Virtual Meeting Experience squad, including direct management of the Product Analyst. What You&aposll Bring 710 years experience in digital product management or ownership roles, ideally in a global, complex organization. Strong experience with conferencing and collaboration tools, especially: Zoom, Microsoft Teams, Miro, and other meeting collaboration tools. Demonstrated success in using customer insights and market scans to guide product strategy and feature prioritization. Hands-on experience in leading Agile teams and managing backlogs using Jira. Agile certification (e.g., PSPO, CSPO) strongly preferred. Experience working with hybrid meeting technologies and partnering with in-room experience teams. A working knowledge of accessibility principles and a mindset of inclusion-by-default. A security-conscious mindset, working proactively with security and compliance teams to ensure that new capabilities meet BCGs standards from the start. Familiarity with cross-functional collaboration across architecture, security, and data analytics teams. Experience working with third-party tools and evaluating vendor features, usability, and performance. Comfort working in a hybrid environment and leading change in a distributed workplace across multiple countries and time zones. Exceptional communication and stakeholder management skills, with the ability to influence up and across the organization. Who You&aposll Work With Squad members in Engineering, Change & Comms, Quality Assurance, Support, for which you will be its servant leader Internal customers, translating their voice and needs into user stories and engaging users as needed Product Portfolio Leaders, who will set the vision, roadmap, budget, and priorities & OKRs for the Product Portfolios and subsequently, for the squads Scrum Lead, who will act as your right hand to remove impediments and will assist you in managing artifacts and ceremonies Other Product Owners within BCG, to share best practices and ensure alignment between squads and a culture Agile Coaches, with whom you will shape promote business agility (within your teams and across BCG) Meeting Room & Hybrid squad, to align on unified experiences across our meeting experiences- virtual, meeting rooms, & mobile . Stakeholders across Enterprise Architecture, Security, User Experience (UX), Meeting & Events, Technical Team, Data Analytics, and Change & Communications. Additional info YOURE GOOD AT Owning a digital product end-to-end, from strategy and roadmapping to backlog management and delivery. Obsessing over user experience, listening deeply to customer needs and continuously advocating for seamless, intuitive, and inclusive meeting experiences. Driving a culture of innovation by staying curious, evaluating market trends (including AI), and converting insights into practical, high-value enhancements. Navigating a complex stakeholder environment and building relationships across technical and business teams. Partnering with hybrid meeting experts to create unified, high-quality experiences across physical rooms and virtual platforms. Driving team execution and alignment through Agile principles, iterative delivery, and continuous feedback. Translating user feedback, metrics, and technical data into compelling stories and decisions. Balancing autonomy with alignment, making decisions while bringing the broader vision to life. YOUR TRAVEL Occasionally work at other BCG offices. Working in the Office: This is a hybrid role - roughly half time in the office Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify. Show more Show less

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3.0 - 7.0 years

0 Lacs

kolkata, west bengal, india

On-site

Line of Service Advisory Industry/Sector Not Applicable Specialism Microsoft Management Level Associate Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes forour clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences foreach other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: - A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Salesforce. We focus on contributing to PwCs value proposition of strategy led, and technology enabled, by aligning our Consulting Solutions industry focus with the Salesforce technologies such as Salesforce Platforms, 365, Azure, Power Platform and Power BI. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmers and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. AI/ML Developer: Design, develop, and deploy AI/ML models in Azure App Services and Azure Kubernetes Service (AKS) Implement and optimize AI solutions using frameworks like Lang-Chain, Semantic Kernel, and PyTorch Develop and maintain applications using Microsoft .NET framework, integrating with Microsoft Teams and Graph API *Perform prompt engineering, tuning, and optimization of Large Language Models Handle data preprocessing and feature engineering for both structured and unstructured data Implement CI/CD pipelines using Azure DevOps Manage data storage solutions using Azure Blob Storage Collaborate with team members to ensure best practices in AI/ML development Document AI models, code, and processes clearly. Mandatory skill sets: Essential Skills: AI/ML development, Strong proficiency in Python, TypeScript, and/or C# Experience with AI frameworks including Lang-Chain, Semantic Kernel, PyTorch, and Scikit-learn Expertise in Azure Cognitive Services, Azure Machine Learning, and Azure Bot Services Strong knowledge of NLP, LLMs, Vectorization, and Prompt Engineering Experience with Azure Text Analytics Proficiency in data engineering using Azure Data Factory and Azure SQL Database Experience with Azure DevOps and version control Understanding of cloud-based AI/ML deployment Experience with Microsoft Teams and Graph API integration Knowledge of data preprocessing and feature engineering techniques. Preferred skill sets: Desirable Skills: 1. AI/ML development, AI-900: Azure AI Fundamentals (Must Have) Good to have: 1. DP-100: Azure Data Scientist Associate (Preferred) Years of experience required: 3 to 7 Years Education qualification: B.Tech/B.E./MCA/MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Technology, MBA (Master of Business Administration), Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills AI Programming, Machine Learning Optional Skills Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Android, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD), Debugging, Emotional Regulation + 41 more Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship Government Clearance Required Job Posting End Date Show more Show less

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2.0 - 5.0 years

6 - 10 Lacs

bengaluru

Work from Office

The Technical Support Specialist/Advisor is primarily responsible for performing a full workload of technical services for IBM employees with complete responsibility for customer satisfaction with the services provided. Services include some or all the followingsoftware configuration, device setup, upgrades, device reimaging, device installation, software support or software analysis and repair. Seldom requires assistance from support resources to carry out complex or difficult service for in scope activities. Demonstrate leadership in innovative problem-resolution techniques. Provide technical support and assistance to end-users. Work within a service call management process or as part of a team to resolve issues. Possess extensive knowledge of complex workstations, personal computers, printers, and mobile computing devices. Communicate with management and team members to provide status updates, report potential issues, and seek guidance. Maintain professional communication, conduct, and appearance at all times. Perform a full range of technical services for employees. Utilize reference materials, support centers, and diagnostic tools for problem resolution. Accurately diagnose and resolve equipment malfunctions. Fully document all issues in an accurate and timely manner. Analyze problems in hardware/software installation, migration, and operational services using existing techniques and tools. Identify process improvement opportunities and provide recommendations. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Excellent communication, customer service skills, and problem-solving ability. Hands-on experience with mobile devices. Strong operational knowledge and experience with Windows, Red Hat Linux, Mac OS, and iOS operating systems. Proficiency in supporting Microsoft applications such as Outlook, MS Office, MS Teams, OneDrive, and Box. Knowledge of system configuration, network connectivity, and troubleshooting techniques. Ability to communicate technical information clearly and concisely. Minimum 2 years of Windows support experience (professionally or personally). At least 2 years of professional troubleshooting experience. Customer support experience with a strong service-oriented mindset. Preferred technical and professional experience Active listening skills and adaptability to customer needs. Ability to multitask and work under pressure in high-volume environments. Proven problem-solving skills and willingness to share knowledge.

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3.0 - 6.0 years

8 - 13 Lacs

bengaluru

Work from Office

Demonstrates leadership in innovative problem resolution techniques. Provides support and assistance to others. Services may be directed by a service call management process or be performed as part of a team. Possesses an extensive knowledge of complex workstations, personal computers, printers, and mobile computing devices. Communicates with IBM management and/or team members on a timely basis to inform regarding status of work, of potential or existing problems, and to seek advice and assistance. Maintains business like communications, conduct and appearance, and otherwise demonstrates a courteous, positive and professional attitude at all times. Performs a full workload of technical services to IBM employees. Makes appropriate use of reference materials, support centers and diagnostic aids. Performs problem determination utilizing the diagnostics, reference documentation, service aids, tools and test equipment. Diagnoses equipment malfunctionsaccurately & promptly. Fully document all issues in an accurate and timely manner With assistance as necessary, analyzes problems in the areas of hardware/software installation, migration and operational services using existing techniques and tools. May challenge the validity of and make recommendations for improving the processes and procedures used for services delivery. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Excellent Communication as well as Customer service skills and problem-solving ability. Mobile Device Skills. Strong operational knowledge and experience of Windows, Red Hat Linux, Mac OS, and iOS operating systems, common application programs, system diagnostics and local/remote support structure. Experience supporting Outlook, MS Office, MS Teams, OneDrive, Box, and Windows. Knowledge of system configuration, physical and network connectivity. Ability to provide information and direction to others in a clear and concise manner. At least 2 years Windows support experience professionally and/or personally At least 2 years professional troubleshooting expertise Customer support experience and service focus Active listener with flexibility to modify approach and adapt to customer needs Preferred technical and professional experience Ability to multi-task Proven problem solving skills Knowledge sharing Ability to handle pressure of high volume & to be a exceptional performer on a daily basis

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5.0 - 7.0 years

0 Lacs

pune, maharashtra, india

On-site

About VOIS: VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India: In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Description Must Have skills & Experince- Extensive experience of SAP/ERP implementations and methodologies. Agile training or experience is a plus. SAP Certified. SAP SD , SAP MM & SCM Experience (over 5 years) in in large-scale and complex Business Transformation Programmes across multiple countries. Good understanding of one or more of the following SAP modules: MM, IM, PM, AA, EWM, Ariba, Fieldglass Strong knowledge of HP Quality Centre, SAP Solution Manager, Microsoft Office Applications and Microsoft Teams. Job Responsibity The role will work mostly with Business Stakeholders, Global Process Owner and Leads and external/internal System Integrator. Process Governance Team IT Product Manager (Finance, Mobile and Cross-Functions) IT Delivery Team Master Data Governance Team VOIS Equal Opportunity Employer Commitment India: VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we'll be in touch!

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10.0 - 12.0 years

0 Lacs

mumbai, maharashtra, india

On-site

SPM Responsibilities: - Managing and administering Microsoft Exchange Servers and related technologies. - Installing, configuring, and maintaining Exchange server software and related components. - Monitoring and resolving issues related to Exchange mailboxes, message tracking, and transport logs. - Deploying and configuring Exchange Online Protection for inbound and outbound email protection. - Managing and monitoring email infrastructure for high availability and optimal performance. - Working closely with other IT teams to troubleshoot and resolve issues related to messaging services. - Developing and implementing Exchange server backup and recovery strategies. - Managing MDM infra and resolving issues related to Mobile Devices. - Working on email archiving solutions and resolving issues. - Managing Office 365 Services, Microsoft Teams, SharePoint, OneDrive, Intune . - Performing system administration, security, and maintenance duties as required. - Exchange online on prime infra support Requirements: - At least 10 years of experience in Exchange server administration and related technologies. - Strong knowledge of Exchange Server 2013/2016/2019, Exchange Online, Office 365 Services , and related technologies. - Experience with PowerShell scripting for Exchange administration automation. - Experience with Email Archiving Solutions and MDM Solutions - Strong Knowledge of Office 365 Hybrid Services, Microsoft Teams, and Skype for Business 20152019. - Excellent analytical and problem-solving skills. - Effective communication skills for collaborating with other IT teams and end-users. - Ability to work independently and in a team-oriented environment. - Highly organized and able to manage multiple priorities.

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5.0 - 7.0 years

0 Lacs

india

On-site

JOB DESCRIPTION Location: Chennai . Strong Experience of 5+ years in Software development across Microsoft Technologies . In-Depth knowledge in Microsoft .NET Frameworks 4.8 . Strong experience in developing WPF applications with MVVM and WCF Services along with RESTful web service development . Knowledge of front end development using Angular, Javascript, Node . Strong engineering skills (CI/CD, Jenkins, uDeploy / Ansible, TFS) . Understanding of SQL/NoSQL concepts . Experience in software design and programming fundamentals (C#, Typescript, Javascript) . Ability to work effectively in global team distributed across geographic locations . Experience using agile/collaboration tools (Jira, Confluence, Microsoft Teams) Your Responsibilities . Be an active team member on an agile (Scrum) squad chartered with developing a platform for our associates . Integrate data into the application from RESTful APIs to bring Fidelity data into the application platform . Practice secure code development and testing . Achieve the acceptance criteria for each story on time . Create efficient, organized, tested, and documented code that meets team standards . Translate architectural standards into application level design . Follow team's Dev-Ops practices The Value You Deliver . Creativity towards solving business problems . Client-focused and results-driven mindset . Ability to collaborate with others in a team-oriented, fast-paced environment . Critical thinking skills and an entrepreneurial spirit . Deliver high-performing, scalable and elegant web interfaces . Empowering the Fidelity's associates to deliver better customer experience

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2.0 - 7.0 years

8 - 13 Lacs

bengaluru

Work from Office

Demonstrates leadership in innovative problem resolution techniques. Provides support and assistance to others. Services may be directed by a service call management process or be performed as part of a team. Possesses an extensive knowledge of complex workstations, personal computers, printers, and mobile computing devices. Communicates with IBM management and/or team members on a timely basis to inform regarding status of work, of potential or existing problems, and to seek advice and assistance. Maintains business like communications, conduct and appearance, and otherwise demonstrates a courteous, positive and professional attitude at all times. Performs a full workload of technical services to IBM employees. Makes appropriate use of reference materials, support centers and diagnostic aids. Performs problem determination utilizing the diagnostics, reference documentation, service aids, tools and test equipment. Diagnoses equipment malfunctionsaccurately & promptly. Fully document all issues in an accurate and timely manner With assistance as necessary, analyzes problems in the areas of hardware/software installation, migration and operational services using existing techniques and tools. May challenge the validity of and make recommendations for improving the processes and procedures used for services delivery. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Excellent Communication as well as Customer service skills and problem-solving ability. Mobile Device Skills. Strong operational knowledge and experience of Windows, Red Hat Linux, Mac OS, and iOS operating systems, common application programs, system diagnostics and local/remote support structure. Experience supporting Outlook, MS Office, MS Teams, OneDrive, Box, and Windows. Knowledge of system configuration, physical and network connectivity. Ability to provide information and direction to others in a clear and concise manner. At least 2 years Windows support experience professionally and/or personally At least 2 years professional troubleshooting expertise Customer support experience and service focus Active listener with flexibility to modify approach and adapt to customer needs Ability to multi-task Proven problem solving skills Knowledge sharing Ability to handle pressure of high volume & to be a exceptional performer on a daily basis Preferred technical and professional experience Hiring manager and Recruiter should collaborate to create the relevant verbiage.

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