385 Microsoft Teams Jobs - Page 2

Job Area Job Area : Operations Group, Sales Operations General Job Summary: The role is responsible for internal support to Qualcomms Worldwide Customer Service and Sales Teams enabling these external facing teams to provide world-class support regarding Qualcomms products and services. The ideal candidate will be passionate about delivering and cultivating excellent internal customer service throughout the organization. Responsibilities include but not limited to the following activities: Order management, account/regional forecast demand planning, and overseeing activities related to Product Change Notifications (PCNs), Return Material Authorizations (RMAs), and other key duties. Must be savvy and quick to learn and adjust to all Qualcomm business applications such as Oracle ERP, Rapid Response, SAP, Sales Force, Agile and others as they are integrated into the business, as well as effectively adapt to new processes as they are rolled out. Key Duties & Responsibilities: Utilizing Qualcomm systems, manages delegated customer service and support activities including but not limited to forecasting, order management, supply demand changes, PCN, RMA, export compliance, product commercial information. Provides internal support for new customer creation, product/service contract and order management, forecast entry to shipments/returns support Tracks and reports to CS and Sales overall regional forecast accuracy analysis, and forecast consumption Order Management (Purchase Order Entry, Change Orders and scheduling), proactively manages & monitors customer orders and shipments, resolving any internal issues on the account before shipment Monitors and supports sales efforts (such as demand changes, product compliance details, and environmental) as delegated by the Regional CS/Account Management Team Communicate with related parties such as Quality, Engineering, RMA team, Finance, analyze data, identify trends, and submit RMA request when needed Has thorough knowledge of all business systems, processes and procedures and should be able to provide training to other team members, when requested Performs other related duties as delegated from world-wide CS Team Job Specifications: Advanced Computer proficiency of Microsoft suite (Excel, Word, PPT, MS Teams). Previous experience of Oracle ERP, Salesforce, Rapid Response, Demantra, SAP is an advantage Can identify issues and root causes and uses own judgement to provide feedback solutions to complex problems and can identify the potential solutions Effectively and quickly adapts to new systems, processes, and policies Ability to remain calm under pressure Exercises analytical skill within generally defined practices using a variety of sources to find solutions Be results oriented with great attention to detail Strong multitasking skills with the ability to prioritize own work and respond to ad hoc requests as needed; able to make quick and accurate decisions Must have demonstratable communications skills, being able to communicate clearly and accurately in an open manner whether it be in person, written or via tele conference, and across cultures. Must be able to contribute proactively during meetings Collaborates openly, respectfully, and inclusively creating trusting relationships within own and wider teams and to customers to explain issues, gain insights and develop connections. May represent the department as a prime contact for special projects Should be open to support the team in APAC/Europe time, when required Education/Experience: Requires minimum 3+ years of related experience in Customer Service in a technology-oriented industry. Semiconductor industry preferred. Bachelors degree in business administration, Supply Chain, Finance, Operations, or related field and 2+ years of business operations or related experience. Excellent in ERP tools like Oracle, SAP and or Salesforce Strong analytical, problem solving and conceptual skills. Strong written and verbal communication skills. Minimum Qualifications: Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 2+ years of business operations or related experience. OR High School Diploma or equivalent and 4+ years of business operations or related experience.

General Summary: About GBFS Team : The Global Business and Finance Support (GBFS) team provide support to HQ and the global regional team on Finance & Business Operation activities. This job role is for Sales operations related activities Forecasting and pipeline health check, reporting and analysis, sales process optimization, cross functional collaboration, bill of materials, shipment planning, Sales incentive planning. General Job Summary : The role is responsible for internal support to HQ, Sales Teams and customer service to enabling them to face any issues or update them using Salesforce tool and provide world-class support regarding Qualcomms products and services. The ideal candidate will be passionate about delivering and cultivating excellent internal support throughout the organization. Responsibilities include, but are not limited to the following activities: Job description : Advanced Computer proficiency of Microsoft suite (Excel, Word, PPT, MS Teams). Previous experience of Oracle ERP, Salesforce, Rapid Response, Demantra, SAP is an advantage Can identify issues and root causes and uses own judgement to provide feedback solutions to complex problems and can identify the potential solutions Effectively and quickly adapts to new systems, processes, and policies Ability to remain calm under pressure Exercises analytical skill within generally defined practices using a variety of sources to find solutions Be results oriented with great attention to detail Strong multitasking skills with the ability to prioritize your own work and respond to ad hoc requests as needed; able to make quick and accurate decisions Must have demonstratable communications skills to be able to communicate clearly and accurately in an open manner whether it be in person, written or via tele conference, and across cultures. Must be able to contribute proactively during meetings Collaborates openly, respectfully, and inclusively creating trusting relationships within own and wider teams and to internal customers to explain issues, gain insights and develop connections. May represent the department as a prime contact for special projects Education/Experience : Requires a minimum of 6+ years related experience in Business Operations / Sales Operations Service back office in a technology-oriented industry. Semiconductor industry preferred. Excellent in managing ERP systems and advanced excel, VBA. Experience in process reviewing and leading team. Masters degree in business management / Analytics, Operations Ability to focus on details, multitasking, Process reviewer of activities timely with quality output. Planning & prioritization of work assigned. Positive attitude and willingness to learn and upskills with tools Adv Excel, Tableau, Power BI etc. Flexible for evening calls (8PM 11PM IST) for HQ reviews and transition calls on regular basis. Strong analytical, problem solving and conceptual skills. Strong written and verbal communication skills. Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Finance, Marketing, or related field and 4+ years of business operations or related experience. ORAssociate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 6+ years of business operations or related experience. About GBFS Team : The Global Business and Finance Support (GBFS) team provide support to HQ and the global regional team on Finance & Business Operation activities. This job role is for Sales operations related activities Forecasting and pipeline health check, reporting and analysis, sales process optimization, cross functional collaboration, bill of materials, shipment planning, Sales incentive planning. General Job Summary : The role is responsible for internal support to HQ, Sales Teams and customer service to enabling them to face any issues or update them using Salesforce tool and provide world-class support regarding Qualcomms products and services. The ideal candidate will be passionate about delivering and cultivating excellent internal support throughout the organization. Responsibilities include, but are not limited to the following activities: Job description : Advanced Computer proficiency of Microsoft suite (Excel, Word, PPT, MS Teams). Previous experience of Oracle ERP, Salesforce, Rapid Response, Demantra, SAP is an advantage Can identify issues and root causes and uses own judgement to provide feedback solutions to complex problems and can identify the potential solutions Effectively and quickly adapts to new systems, processes, and policies Ability to remain calm under pressure Exercises analytical skill within generally defined practices using a variety of sources to find solutions Be results oriented with great attention to detail Strong multitasking skills with the ability to prioritize your own work and respond to ad hoc requests as needed; able to make quick and accurate decisions Must have demonstratable communications skills to be able to communicate clearly and accurately in an open manner whether it be in person, written or via tele conference, and across cultures. Must be able to contribute proactively during meetings Collaborates openly, respectfully, and inclusively creating trusting relationships within own and wider teams and to internal customers to explain issues, gain insights and develop connections. May represent the department as a prime contact for special projects Education/Experience : Requires a minimum of 6+ years related experience in Business Operations / Sales Operations Service back office in a technology-oriented industry. Semiconductor industry preferred. Excellent in managing ERP systems and advanced excel, VBA. Experience in process reviewing and leading team. Masters degree in business management / Analytics, Operations Ability to focus on details, multitasking, Process reviewer of activities timely with quality output. Planning & prioritization of work assigned. Positive attitude and willingness to learn and upskills with tools Adv Excel, Tableau, Power BI etc. Flexible for evening calls (8PM 11PM IST) for HQ reviews and transition calls on regular basis. Strong analytical, problem solving and conceptual skills. Strong written and verbal communication skills.

As a Services Operations Specialist, you will work closely with key stakeholders from across our organization including Sales, Engineering, Service Delivery, Sales Operations, Legal, and Finance. To be successful in this role, you will need to be a master communicator with a desire to learn a lot very quickly and to work in a fast-paced, highly collaborative, and results-driven environment. Roles and Responsibilities: Draft, edit, and distribute client-facing scope documentation (Statement of Work, Project Change Requests, etc.) with a focus on accuracy and quality. Manage internal and Client deadlines to ensure deliverables are completed in a timely manner and to ensure that turn-around times wont negatively impact a sale. Work within Salesforce to accurately update records, adjust pricing and hours, and manage requests. Identify any risks associated with an opportunity and make decisions to determine required approvals or steps needed to mitigate risks. Communicate key information to internal stakeholders throughout the lifecycle of a sales campaign, including escalations and exceptions, as needed. Organize and maintain project-related scope documentation and other assets in Teams/SharePoint. Identify and escalate any issues that appear within the OA process and work with the appropriate teams to remediate said issues. Qualifications: 2-5 year(s) work experience in a corporate setting. Proficiency with Microsoft Office products (Word, Excel, PowerPoint). Proficiency with Microsoft collaboration tools (SharePoint, Teams). Experience with Salesforce (not required). A commitment to delivering a consistently high-quality work product. A mastery of the English language and written communication skills (spelling, grammar, punctuation). A sense of urgency in meeting deadlines. Strong attention to detail. Ability to work independently and own a number of different task types. A high level of communication with internal teams. The ability to effectively toggle between multiple projects. Eagerness to learn new concepts and skills. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include Medical, Dental, and Vision Insurance 401(k) Paid company holidays Paid time off Paid parental and caregiver leave Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

You are an experienced and highly skilled iOS Developer with over 4 years of experience in iOS application development. Your expertise includes working with Swift, Objective-C, RxSwift, Cocoa Touch, AVFoundation, Alamofire, Realm, CoreData, WebRTC, Apple Health, and Fitbit integration. You have a proven track record of leading mobile projects from concept to deployment. In this role, you will be responsible for the end-to-end design, development, and deployment of innovative iOS applications. Your key responsibilities will include collaborating with product managers, UI/UX designers, and backend engineers to define app features and functionality, ensuring application performance, quality, and responsiveness, troubleshooting and fixing bottlenecks, crashes, and bugs, and managing the publishing of apps to the App Store. You will also be expected to explore and adopt new technologies, frameworks, and tools in iOS development, adhere to best practices in mobile architecture such as MVC, MVVM, and Clean Swift, ensure proper documentation, testing, and code quality standards, and act as a Delivery Manager for key projects to ensure timely execution and client satisfaction. To succeed in this role, you must possess excellent problem-solving, debugging, and optimization skills, the ability to handle multiple projects simultaneously in fast-paced environments, and a strong understanding of the App Store submission process and guidelines. Additionally, having experience in cross-platform development with Flutter basics, exposure to health-tech, fintech, social networking, or on-demand service apps, and team management and client communication experience would be considered a plus. Overall, you will play a crucial role in designing, building, and maintaining high-quality mobile applications while collaborating with cross-functional teams to deliver top-notch solutions.,

Responsibilities: * Design technical solutions using MS Cloud, Active Directory & . * Collaborate with clients to understand and delivering the IT Infra services. * Ensure compliance with industry standards for Internal IT setup. Health insurance Provident fund

About The Role Skill required: Banking Services - Retail Banking Card Operations Designation: Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Primary ResponsibilitiesDeliver & support the change communication & approach across the Enabled Enterprise ecosystem of recruiting technologies.Manage and support the planning, development and implementation of strategic communication programs with a focus on the bigger picture. Develop and deliver innovative and creative communications campaigns for change management (Process & Systems Changes) in a business environment. Ensure alignment with Training, Change Network, and Product Leads on communication strategy and content.Manage the production of PowerPoint presentations, communications calendar, intranet/SharePoint design and postings, interactive videos and knowledge base updates. Align and work closely with business functions and leadership team and help craft effective messaging around change management and best practices. Provide support for various organization wide communications initiatives as required; liaise with all internal departments. Should have a creative eye and a keen interest in design, visualization, creation of attractive newsletters.Design and develop communication collateral including presentations, talking points, emails & knowledge base materials to achieve specific objectives.Implement feedback mechanisms and track metrics to measure communications goals and tools.Training content creation like Job Aids, FAQ, Nuggets which would enable communication.Learning & Development Delivery Team, Accenture Operations HR Leadership. Enabled Enterprise Programme Management HR & Operations Technology Product Leads, Market and MU Recruiting Leadership Market and MU Change Leads Global Recruiting CoE Qualifications 5+ years of experience in an internal communications role for a large / mid-size business or organization, is most sought after.Preferred QualificationMA English Hon, masters in journalism, Psychology, Mass Media, MBA etc.Expertise in English writing and customizing content for a variety of different audiences is required.Strong storyboarding and narrative skillsPassion for Technology and Business understandingWriting skillsYou need excellent writing, editing and proofreading skills as well as the ability to source stories from employees.Speaking skillsYou also need strong speaking sk What are we looking for? Ability to perform under pressureResults orientationAbility to work well in a teamWritten and verbal communicationCorporate planning & strategic planningSpeaking skillsYou also need strong speaking skills as you will be moderating events including townhalls and dialogues.Interpersonal skillsYou need good interpersonal and relationship-building skills to work with varied teams internally.Stakeholder ManagementYou need to possess the confidence to deal with and manage senior executives and explain communication processes / strategies to them.Creative skillsYou need the creative ability to devise out-of-the-box communication strategies.Experience of working with communication and collaboration platforms such as MS TEAMS, Outlook, PowerPoint, Yammer, WordPress, etcExperience and understanding of Workday Recruiting & other recruiting tools. (Good to have Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:Work as Lead DeveloperPerforming technical feasibility check for the process to be automatedProviding design and development estimations for the processes to be developedDesigning technical solution for the automated processPreparing Solutions Design Document, Process Design Instructions Document and Object Design Instructions DocumentBuild and configure applications to meet business process and application requirements by Adopting best practices around coding, design, quality and performance Infrastructure setup and management for the UiPathDeveloping Power Automate (Cloud & Desktop) Workflows to implement the solutionGuiding/ training RPA developers to deliver required solutionReviewing work of the developersTeam handling and Client interaction experienceUnderstanding/ hands on experience of agile and waterfall frameworkUnderstanding of end to end implementation of RPA project life cycleGood written & verbal communication and presentation skills Professional & Technical Skills: 5+ years of IT development experience 3+ years of experience in RPA Power Automate (Cloud & Desktop) development /SupportIn-depth knowledge and exposure of RPA and Power Automate (Cloud & Desktop) tool (Advanced concept like Document Understanding, Action center, OCR etc.)In-depth knowledge Source Control & DevOps (CI/CD) Using Git, Azure DevOps, Jenkins for version control and pipeline automation in RPA projects.Deep understanding and ability to tailor the REFramework for complex transactional processes.Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQLBasic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Robotic Process Automation Advanced- This position is based at our Coimbatore office- A 15 years full-time education is required Qualification 15 years full time education

IT Support Specialist Location: Bangalore, India Employment Type: Full-time About Us We are a Managed Services Provider (MSP) delivering IT solutions to a diverse range of clients. Most of our clients are based on Australia, but we support a user base that is geographically dispersed across many countries. We pride ourselves on strong technical expertise and excellent customer service. The Role As an IT Support Specialist, you will be the rst point of contact for our clients, providing professional and timely support across Microsoft 365, Windows environments, networking, and end-user devices. You will be primarily dedicated to one of our clients that has an oice based out of Bangalore, India. Key Responsibilities • Provide remote and onsite support to client users on Windows 10/11 devices • Administer and support Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) • Manage Windows Server environments, including Active Directory user and group administration • Perform basic networking support (IP troubleshooting, DNS, DHCP, VPN, and printer/network device setup) • Troubleshoot, diagnose, and resolve hardware and software issues • Maintain accurate documentation of client environments and support activities • Communicate ejectively with clients, ensuring issues are explained in clear, non- technical language • Escalate complex issues to senior engineers as required Skills & Qualications Hands-on experience with Microsoft 365 administration Solid understanding of Windows Server and Active Directory • Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP) • Strong background in desktop support for Windows 10/11 • Excellent written and verbal communication skills in English. • Customer-focused attitude with strong problem-solving skills. Desirable (Nice to Have) • Knowledge of PowerShell • Familiarity with RMM tools and ticketing systems • Certications such as CompTIA A+/Network+, Microsoft 365 certications, Windows Server certications, or equivalent.

Qualification: Graduation in Chemical engineering / BSC, MSC Chemistry Experience Range: 2 to 4 Years Roles & Responsibilities: Preparation, participation, and writing meeting minutes in Technical TCs Maintain open points list (OPL) Checking of cell and module data sheets, handling manuals, FMEA and other technical documents Test reports: tracking, filing, checking, preparation of feedback to supplier Organizational support cell and module development including release management Support development of processes, checklists and tools for cell development Data analysis of cell / module / pack tests in collaboration with data analysis team Requirements management support using Polarion. Additional Skills: MS Office tools mandatory (Excel, OneNote, Teams, SharePoint, PowerPoint.) Good to have: Matlab and Polarian Good understanding of Cell chemistries and E mobility

Job Description Flexsin is hiring an adept Microsoft 365 Administrator.with an experince of 4 years of experience. Immedate joiners will be preffered. Responsibilities Responsible for service administration and account maintenance Manage customer Office365 environment at L2 L3 level Should know of different licenses in Office 365 and different type of admin groups Address client connectivity client software and mobility installation issues Good Knowledge of O365 Security and Compliance Exchange Online related to exchange administration Knowledge of Distribution Group Management User Mailbox Setup Delegations Resource Mailbox Configuration Mailbox Restorations Shared Mailbox Setup Delegations Exposure to exchange hybrid environment Should hold knowledge of various policies related to Exchange Maintain troubleshoot email gateways anti spam Maintain existing Exchange infrastructure including Mail Gateway Interact with Microsoft Vendor for critical and escalation issues for permanent resolutions Knowledge of Azure AD Connect Services Object Filtering Group Filtering Major Responsibility of Incident Management i e troubleshooting and leading critical or urgent issues on email and mobility infrastructure and driving them to resolution as per the agreed SLAs with customer Provides support administration maintenance for Microsoft Teams, OneDrive, SharePoint Online, Office Suite Performs root cause analysis of critical outage and incidents engineer permanent solutions and coordinate implementation Monitor daily operations to ensure continuity of service. Routing Mail Flow and Set up Installation concepts. Required Qualifications & Experience Bachelor&aposs in Computer Science, Engineering, or a related field. 4+ years of experience in related technology/Skills Good knowledge on Intune Microsoft Teams OneDrive Good in spoken and written communication skills. Manage services using supplier and the client implemented ITIL processes and practices Operate and provide the day to day support Good knowledge in PowerShell Identifies and participates in improvement opportunities spanning service delivery user experience security etc Knowledge of Azure Active Directory Knowledge of Ticketing tools like Service Now will be an Added advantage Show more Show less

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Have you been wanting to get into IT but don't have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem Want a chance to see lots of career options up close before you choose your path forward Then there's a good chance you'll love being a Customer Service Representative at Kyndryl. Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you'll be the face and voice of Kyndryl, helping customers solve their problems every day. A L1 Helpdesk Agent combines the know-how of tech support with problem solving and customer service, so bring your people skills and we'll teach you the rest. It's a fun and fast-paced role where you'll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you'll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care. You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you'll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors. You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It's fun, challenging, and fast-paced - you definitely won't be bored! Your future at Kyndryl This is a true start here, go anywhere opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Professional and Technical Expertise : Minimum 1.5 to 2 years Service Desk experience. Understanding and implementing ITIL best practices for IT service management. Should have the overview knowledge of Azure & Active Directory Managing user accounts and permissions in the identity and access management system. Should have insight knowledge of working in Service Now tool and service now reporting Flexibility to modify approach and adapt to customer needs Experience modifying approaches and adapting to customer needs Experience in Service Desk role of Providing exceptional support and ensuring customer satisfaction. Effectively communicating with users and team members. Developing and utilizing a knowledge base for faster issue resolution. Conducting thorough analyses to prevent recurring issues. Strong analytical skills required for resolving technical issues efficiently. Providing technical support via remote tools. Creating and maintaining detailed documentation for processes and solutions. Efficiently managing time to handle multiple tasks and projects. Proficient in using spreadsheets and word processing software, such as Microsoft Excel and Microsoft Word& Microsoft Teams. Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learningprograms give you access to the best learning in the industry to receive certifications, includingMicrosoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Have you been wanting to get into IT but don't have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem Want a chance to see lots of career options up close before you choose your path forward Then there's a good chance you'll love being a L1 Helpdesk Analyst at Kyndryl. Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a L1 Helpdesk Analyst, you'll be the face and voice of Kyndryl, helping customers solve their problems every day. A L1 Helpdesk Analyst combines the know-how of tech support with problem solving and customer service, so bring your people skills and we'll teach you the rest. It's a fun and fast-paced role where you'll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you'll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care. You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you'll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors. You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It's fun, challenging, and fast-paced - you definitely won't be bored! Your future at Kyndryl This is a true start here, go anywhere opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Skills and Experience: Minimum 1.6 - 2-year Service Desk experience Understanding and implementing ITIL best practices for IT service management. Should have the overview knowledge of Azure & Active Directory Managing user accounts and permissions in the identity and access management system. Should have insight knowledge of working in Service Now tool and service now reporting Flexibility to modify approach and adapt to customer needs Experience modifying approaches and adapting to customer needs Experience in Service Desk role of Providing exceptional support and ensuring customer satisfaction. Effectively communicating with users and team members. Developing and utilizing a knowledge base for faster issue resolution. Conducting thorough analyses to prevent recurring issues. Strong analytical skills required for resolving technical issues efficiently. Providing technical support via remote tools. Creating and maintaining detailed documentation for processes and solutions. Efficiently managing time to handle multiple tasks and projects. Proficient in using spreadsheets and word processing software, such as Microsoft Excel and Microsoft Word& Microsoft Teams Preferred Skills and Experience . Experience working with Windows, Mac, or Linux operating systems . Troubleshooting and problem-solving expertise . Support help desk experience . Customer support experience . Experience modifying approaches and adapting to customer needs Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learningprograms give you access to the best learning in the industry to receive certifications, includingMicrosoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.

Job Description * Role & Responsibilities: Provide comprehensive technology support across Client Experience spaces (on-site & virtual). Support and troubleshoot AV/VC systems, Windows/macOS, laptops, mobile devices, printers . Act as primary contact for technology-related issues , ensuring seamless client experiences. Setup, test, and monitor AV equipment projectors, microphones, streaming devices, video conferencing systems (Zoom, Teams, Cisco). Support pre-event planning sessions and provide live support during client visits/events. Troubleshoot network connectivity (Wi-Fi, Ethernet, VPN). Perform user account management tasks (password resets, access requests). Maintain strict confidentiality and demonstrate professionalism at all times. Document incidents, resolutions, and contribute to knowledge base . Collaborate with Client Experience and IT teams across global offices. Preferred Candidate Profile: 3–4 years in technical support / end-user support. Strong knowledge of AV equipment, collaboration tools, ServiceNow . Excellent communication skills (client-facing role – Communication rating required). Flexible to work in rotational shifts & weekends (support for client visits). Certifications in AV, ITIL, Networking, Microsoft preferred. Interview Process * Versant Test (cut-off: 57) Technical Round Manager / Site Lead Round AVP/VP Discussion

Role & responsibilities Qualifications Required: • B. Tech, BE & Engineering Graduates • Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point), Lync, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage. Preferred: • ITIL Certification • Microsoft MCITP Certification Preferred candidate profile Immediate to 15Days of Notice period or serving candidates only Hyderabad Location candidates only Years 3 - 5 years

As a Technical Writer II at Infoblox, you will play a crucial role in the Technical Documentation (TechDocs) team in India, reporting to the senior manager of TechDocs. Your primary responsibility will be to enhance the customer experience by creating high-quality product documentation. To achieve this, you will collaborate closely with various teams such as Product Management, Engineering, QA, and Support to develop and deliver technical documentation for Infoblox products. Your role will also involve exploring and implementing new technologies and tools to enhance the creation and delivery of customer-facing documentation for Infoblox's Software as a Service (SaaS) and DDI (DNS, DHCP, IPAM) products. Your key responsibilities will include: - Becoming a Subject Matter Expert (SME) on Infoblox products for creating and delivering customer-facing documentation - Reviewing and analyzing product documents and specifications, and gathering product information by communicating with stakeholders - Collaborating with cross-functional teams to produce technical information for various aspects such as installation, administration, CLI, API, online help, and release notes - Creating documentation plans, project schedules, and maintaining accurate and concise documentation - Structuring information logically for target audiences and creating illustrations and workflow diagrams to simplify complex information - Using company-supported tools to manage source files, project schedules, and documentation reviews - Delivering final documentation for posting on the Infoblox Documentation Portal To excel in this role, you should possess: - 5+ years of writing and editing experience in networking, security, or related fields - Proficiency in written and verbal English, with strong editing skills - Experience with tools such as Confluence Cloud, JIRA, MapCap Flare, Draw.io, Adobe Illustrator, Adobe Acrobat, Microsoft Office, and Microsoft Teams - Understanding of UX/UI best practices, single sourcing, and source control systems - Excellent analytical, communication, and cross-departmental relationship management skills - Ability to work independently, handle multiple assignments in a fast-paced environment, and collaborate effectively with multinational cross-functional teams In the first six months, you will: - Learn about Infoblox products and gain hands-on experience - Deliver high-quality technical documentation and establish good relationships with stakeholders - Familiarize yourself with InfoDev processes, style guide, and website content After about a year, you will: - Become the TechDocs SME for assigned products - Continue to deliver quality technical documentation and provide process improvement ideas - Stay updated on industry trends and tools, offering feedback to the TechDocs team At Infoblox, we offer a comprehensive benefits package that covers your health, wealth, and wellness, alongside a great work environment and employee programs. We believe in transparency, curiosity, respect, and having fun while exceeding customer expectations. Join us to be part of a diverse, inclusive, and innovative culture that values continuous learning and growth.,

SiGa Systems Pvt Ltd, a leading IT software and web development company, is looking for a Business Development Executive (0-1 year experience) to help expand our client base and drive revenue growth. Location: Office No. 101, Metropole, Thergaon, Pune, Maharashtra 411033 Website: https://sigasystems.com/ Key Skills: 0-1 year in IT business development or sales Strong communication skills Basic understanding of IT services (web/web app development) Proactive and able to build client relationships Familiarity with CRM tools for marketing Experience with Upwork or other freelance platforms Experience with bidding on projects and managing proposals Responsibilities: Generate leads through market research, cold calling, networking, and bidding on platforms like Upwork Build and maintain client relationships Conduct meetings and presentations with clients Close deals and ensure smooth project handovers Monitor market trends and adjust sales strategies accordingly Preferred: Experience with LinkedIn Sales Navigator, Appolo, and many more for lead generation Familiarity with Google Workspace or Microsoft Teams for communication and collaboration Show more Show less

Job Summary : As an Desktop Support Engineer, you will play a crucial role in ensuring the smooth operation of our customer IT infrastructure. Your responsibilities will include troubleshooting hardware and software issues, maintaining computer systems, and ensuring optimal performance and security. You will act as the first point of contact for IT-related issues and work closely with other IT professionals to deliver high-quality support services. Additionally, you will support IT systems in our production line environments, ensuring minimal downtime and efficient operations. Key Responsibilities: • Technical Support: Provide on-site technical support for hardware, software, and networking issues. Respond to IT support requests and resolve technical problems promptly. • System Maintenance: Install, configure, and maintain computer systems, including desktops, laptops, printers, and other peripheral devices. • Troubleshooting: Diagnose and resolve hardware and software faults. Perform regular system checks and maintenance to ensure optimal performance. • User Support: Assist users with IT-related queries and provide training on new systems and technologies. Ensure a high level of customer satisfaction through effective communication and problem-solving. • Security & Compliance: Basic understanding of security policies to protect IT systems from threats. Ensure compliance with industry regulations and organizational policies, including Cyber Security and Anti-Virus measures. • Documentation: Maintain accurate records of IT support activities, including incident reports, service requests, and system configurations. Prepare technical documentation and user manuals as needed, Write Help Desk articles and "How To" guides for end users. • Collaboration: Work closely with other IT team members to coordinate support efforts and share knowledge. Participate in IT projects and initiatives to improve overall IT service delivery. • Continuous Improvement: Stay updated with the latest IT trends and technologies. Recommend and implement improvements to enhance IT support services. • Wi-Fi and LAN Troubleshooting: Address connectivity issues for both Wi-Fi and Local Area Networks (LAN) to ensure stable, secure, and reliable network access. • Microsoft Application Troubleshooting: Provide support for Microsoft applications, including Office 365, ensuring smooth operations and resolving any application-related issues.

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Power Apps Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :A highly skilled and experienced resource to support in sizing and execution of Network Deliverables, to join our dynamic team and lead Power Apps development projects.9+ Years ExperienceRequired Skill Set:Technical Skills An excellent understanding of Dataverse along with how to design, develop and secure it. Strong experience with:Model Driven Apps, Canvas Apps and Power Automate. Technical ability in Microsoft Power Platform configuration and development is essential. Proficiency in designing, implementing, and supporting complex Power Apps solutions.Project Management Proven experience in leading and managing a team of developers. Excellent project management skills, with the ability to estimate timelines and costs accurately, ensuring alignment with business goals. Ability to work in a fast-paced, dynamic environment.Problem-Solving and Analytical Skills: Strong problem-solving skills and attention to detail. Ability to troubleshoot and resolve technical issues effectively.Communication and Interpersonal skills Excellent communication and interpersonal skills. We are looking for someone who is comfortable being client facing. Ability to collaborate with stakeholders to assist gathering of requirements and translate them into cost and timeline estimates and technical specifications. Experience in mentoring and guiding a team of developers, fostering a collaborative and productive work environment.Additional Relevant InformationTechnical ability in Microsoft Power Platform web service programming is desirable. Experience with PowerApps Portals is desirable but not essential. Experience across the Microsoft portfolio especially Azure Portal, AAD, M365 & MS Teams is desirable but not essential. Experience across the SharePoint Online, libraries, lists and security principles is desirable but not essential. Experience with Dataverse Plugin Development in Visual Studio and C# is desirable but not essential. Experience with migrating data into Dataverse is desirable. Qualification 15 years full time education

Primary Responsibilities: Provide project leadership and delivering solutions to customers Maintain project schedules and reports to Integration Lead, team leads and manager Works closely with project team members to organize project tasks to be carried out as part of analysis and development and ensures they are completed within project timelines Reviews project plans daily, prepares and submits status reports, monitors project deliverables, and communicates to management any issues that may impact the team's delivery Collaborates with project teams and various internal stakeholder groups on an ongoing basis to ensure projects are delivered on time, within budget, adhere to high quality standards, and meet customer expectations Works with project team to identify and assess project risks and issues Takes a disciplined approach to managing project issues and risks Solicits feedback and guidance of Optum's standard methodologies, tools, and best practices from team leads, project managers, leadership, and project team members Seeking learning opportunities to continuously develop professional/technical knowledge which will be useful in current position and/or career aspirations Relationship management with key business partner contacts and project team Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor's degree or equivalent work experience 5+ years project coordination/management experience, preferably in an IT setting 2+ years of experience in Computer and/or Email/M365 Migrations Experience and working knowledge of Outlook, Excel, OneNote, Teams, SharePoint, PowerPoint, Word, and Project Management tracking software Preferred Qualification: Certified associate in project management (CAPM)

At Owens & Minor, you are a critical part of the healthcare process as a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries. Providing integrated technologies, products, and services across the full continuum of care, you ensure that customers and their patients are at the heart of what you do. As a Service Desk Associate of the Global Service Desk within Infrastructure Managed Services, you will act as the first point of contact for incoming requests via telephone, web portal, email, and chat to ensure prompt and effective resolution of end-user issues. Your willingness to work in all shifts of a 24x7 support organization is essential, along with assisting users with VPN issues, troubleshooting accounts in Active Directory, and resolving O365 applications like Outlook, One Drive, and Microsoft Teams. Prioritizing incidents and service requests based on defined processes to meet SLAs, you will escalate incidents with accurate documentation when necessary. Your responsibilities also include recording and documenting the incident-solving process in the ITSM tool ServiceNow, utilizing remote tools for troubleshooting, researching solutions, and identifying appropriate software and hardware supported by the organization. Contributing to the technician knowledgebase, developing help sheets and FAQ lists for end-users, reinforcing SLAs, and providing suggestions for continual improvement are integral parts of your role. You will analyze business problems with automated systems solutions, prepare training manuals and FAQ materials, document processes, and support various organization functions such as Infrastructure, Security, and Applications. Your qualifications for this role include a minimum of 1 year of relevant work experience and/or specialized training, with the opportunity open to freshers/students pursuing their masters who possess the drive & passion for the role. A high school diploma or equivalent is required, while an Associate's or Bachelor's degree in a technology-related field is a plus. Certifications like Comptia A+, Comptia Network +, and ITIL, along with exceptional customer service orientation, effective task prioritization, and team collaboration experience, will be advantageous. Additional requirements for this position include excellent communication skills in English, a customer-friendly mindset, quick information absorption, user-friendly language presentation skills, self-motivation, attention to detail, and analytical problem-solving abilities. If you are ready to take the next step in your career, we encourage you to apply for this opportunity, as applications will be accepted on an ongoing basis.,

As a Collaboration Network Architect at Konverge Technologies Pvt Ltd., you will be responsible for designing, documenting, implementing, and supporting enterprise-level collaboration and communication solutions. Your role will involve working with network and collaboration technologies to deliver expert consulting services, deployment support, and technical documentation. You will be expected to design and architect collaboration solutions based on business and technical requirements. This includes creating detailed documentation such as High-Level Design (HLD), Low-Level Design (LLD), Network Implementation Plans (NIP), and operational guides. Your responsibilities will also include leading the implementation and deployment of collaboration/network solutions, providing technical consulting services to customers, and performing system integration and configuration for various collaboration platforms. In addition, you will be involved in troubleshooting complex network and collaboration issues, conducting root cause analysis, and delivering knowledge transfer and training to customers and internal teams. It will be essential to ensure that the solutions you design meet security, performance, and compliance standards. To excel in this role, you should hold a Bachelor's or Master's degree in IT or a related field and have at least 6 years of experience in network engineering and architecture, with a focus on Cisco collaboration technology. You must have proven expertise in collaboration technologies such as Cisco Collaboration Suite (CUCM, CUC, Expressway), Microsoft Teams, SIP, VoIP, and SBCs. Keeping abreast of emerging technologies and industry trends in collaboration and networking will be crucial to your success in this position.,

The IT Support Engineer role based in Pune involves a variety of responsibilities to ensure smooth functioning of IT systems. Your main tasks will include setting up new joiners on laptop/MacBook, installing and configuring computer hardware, software, networks, and printers. You will also be tasked with troubleshooting and diagnosing technical issues related to hardware, software, and networks. As an IT Support Engineer, you will provide technical assistance to end-users, both in person and remotely. Additionally, your role will require you to troubleshoot Microsoft products such as Outlook, Excel, Word, PowerPoint, OneNote, and OneDrive. You should also be familiar with providing end-user support for Apple MacOS systems. A good understanding of networks, protocols, and IT security is essential in this position. You will be expected to address hardware issues related to Dell, HP Laptops, and Apple MacBooks. Furthermore, the IT Support Engineer will be responsible for installing, managing, and configuring Windows/MAC Operating Systems. Experience with Nexthink, SCCM, and Beyond Trust tools to support remote users is desired. Knowledge of ticketing systems like ServiceNow for issue tracking is important. In case of unresolved issues, you will need to escalate them to L2/L3 support. Being available for providing support via calls, Microsoft Teams, and email communication is crucial for this role.,

1. Calendar & Time Management Own and manage a complex global calendar, balancing internal reviews, external client meetings, board interactions, internal discussion Prioritize scheduling across multiple time zones, ensuring minimal conflicts and maximum productivity. 2. Global Travel & Logistics Plan and manage seamless travel itineraries across geographies – flights, hotels, local logistics, visa arrangements etc.- Coordination with the admin team Prepare detailed travel packs: meeting briefs, location-specific insights, and contact details. Handle real-time travel changes, cancellations, and emergency support. 3. Communication & Coordination Serve as a liaison between the President and senior internal stakeholders 4 Executive Administration Handle sensitive and confidential data with utmost discretion. Maintain documentation, approvals, expense reports, reimbursements, and corporate records. Key Competencies: Attention to Detail – Strong organizational and documentation skills. Tech Savvy – Proficiency in Outlook, Excel, PowerPoint, and virtual collaboration tools (Teams, Zoom). Multitasking & Agility – Ability to pivot between urgent business priorities and routine admin tasks. Preferred Qualifications: Graduate/Postgraduate in Business Administration or similar discipline. Strong command over English and professional communication.

You are a skilled Unified Communication and Collaboration Engineer with 2-4 years of experience, proficient in UCCE, MDM, and Exchange Online. Your expertise also includes Microsoft 365, Entra ID, DLP, OneDrive, SharePoint, MS Teams, and mobile device security. Your role is crucial in supporting and enhancing communication and collaboration services within the BFSI sector. Your key responsibilities will include managing and maintaining Exchange Online, enforcing DLP policies, administering Microsoft Teams, supporting SBC and voice gateways, overseeing OneDrive and SharePoint administration, implementing Power Platform solutions, managing mobile device security, monitoring system performance, collaborating with InfoSec and compliance teams, resolving incidents, contributing to disaster recovery planning, and ensuring strict adherence to BFSI security and regulatory standards. To excel in this role, you should possess hands-on experience with UC & Collaboration technologies, in-depth knowledge of Exchange Online, M365, Mimecast, DLP, OneDrive, SharePoint, and Power Platform, expertise in Entra ID, RBAC, IAM principles, practical experience with MDM solutions, familiarity with managing Mac devices, and excellent analytical skills. Preferred qualifications include Microsoft 365 and Teams certifications, JAMF certification, and experience in a regulated BFSI environment. Your soft skills should include the ability to engage stakeholders, make informed decisions, drive collaboration adoption, deliver end-user training, troubleshoot effectively, and analyze root causes. You should also align with the values of humility, humanity, and integrity upheld by UST, an Equal Opportunity Employer. Please note that your roles and responsibilities may be periodically redefined based on organizational requirements and performance.,

Overview We’re looking for a detail-oriented and collaborative Data Steward to join our Analytics, BI & Data Governance team. In this role, you’ll be responsible for maintaining data quality across enterprise systems. You’ll work closely with internal stakeholders to ensure our data is accurate, compliant, and actionable—empowering smarter decisions across the business. Responsibilities Data Governance & Quality Own assigned data domains and ensure compliance with governance policies Perform data validations and maintain issue logs to track and report findings Cleanse and update data in line with governance standards Provide insights to resolve data integrity issues Enterprise Data Operations Validate key business data to ensure accuracy and completeness Monitor and manage data queues or workflows for timely processing Maintain and update records to reflect current business status Support data-related operational processes across systems and teams Reporting & Collaboration Build reports and dashboards to support business performance tracking Analyse process bottlenecks and recommend improvements Document business requirements clearly and concisely Assist with special projects and ad hoc requests as needed Qualifications 1+ year experience in data analysis or data management Intermediate Excel skills (pivot tables, VLOOKUP/XLOOKUP, logical functions) Familiarity with Microsoft Teams and Azure Cloud Stack Strong communication and time management skills Customer-focused mindset and ability to work cross-functionally