Tier 2 Network Technician GTT Communications

1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

As a Tier 1 Computing Engineer at GTT, you will play a crucial role in providing first-line technical support to customers across an international base. Your responsibilities will include logging incident/service details, diagnosing technical issues, and resolving incidents/requests within scope. You will interact with internal departments such as NMC, Tier 2, Tier 3, and Carrier Management. Your main tasks will involve escalating incidents to the next technical level when necessary, coordinating external technical support, and ensuring timely resolution of customer issues. Additionally, you will be responsible for maintaining the Configuration Management System, adhering to service operatio...

Posted 1 month ago

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Tier 2 Network Technician GTT

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

The Tier 1 Computing Engineer will provide first line technical support to GTTs customers across an international base. You will need an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services to analyze, diagnose, and resolve/fulfill customer incidents/requests, ranging from straightforward to more complex technical requirements. In this role, there are also various administration duties to be undertaken. You will interact with internal departments such as NMC, Tier 2, Tier 3, and Carrier Management. Your main responsibilities will include logging all relevant incident/service request details, providing first-line investigati...

Posted 2 months ago

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Engineer, Cloud Services Operations ( Junior) GTT Communications

4.0 - 6.0 years

7 - 10 Lacs

Pune

Remote

Team Description & Purpose of Role: Role Overview: As a Junior Cloud Services Engineer, you will be the first point of contact for cloud-related incidents and service requests. You will play a key role in ensuring the smooth operation of cloud services by providing first-line support, managing escalations, and maintaining high levels of customer satisfaction. This role requires strong communication skills, attention to detail, and a proactive approach to problem-solving. About the team: The Cloud Services Operations is part of a Pan-European group of service professionals responsible for providing and maintaining GTT Core Platforms to ensure customer service availability and satisfaction of ...

Posted 2 months ago

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Windows AD Swift Staffing

3.0 - 5.0 years

4 - 7 Lacs

Hyderabad

Work from Office

Position: Windows DS Experience : 3 to 5 yrs. Notice Period : 15 days to Immediate Joiner. Location : Hyderabad. Shifts: Night Shift Skill: IIS Server, Microsoft SCOM, PowerShell, SCCM, Azure Infra Services, Windows Server, Azure Active Directory, AWS Infra Services JOB DESCRIPTION Key Skills: Distributed File System DFS maintenance and design Active Directory Federation Services ADFS infrastructure management Directory integration with Microsoft Azure via Azure AD Connect including customer facing or customer support roles Need to be flexible to work in shifts following US holiday calendar Majority work time will be EST time zone Soft Skills Leadership handle technically challenging and pol...

Posted 4 months ago

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