346 Microsoft Powerapps Jobs - Page 13

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Power Apps Good to have skills : Accenture Delivery Methods (ADM) Minimum 3 year(s) of experience is required Educational Qualification : Any Btech degree Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs, developing application solutions, and ensuring that the applications meet the required standards and specifications. You will also be responsible for troubleshooting and resolving any application issues that arise, as well as providing support and guidance to end-users. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with stakeholders to gather and understand their application requirements. Design and develop applications using Microsoft Power Apps. Configure and customize applications to meet specific business process needs. Ensure that the applications adhere to the required standards and specifications. Troubleshoot and resolve any application issues that arise. Provide support and guidance to end-users. Stay updated with the latest industry trends and technologies. Assist in the testing and deployment of applications. Document application design, development, and configuration processes. Professional & Technical Skills: - Must To Have Skills:Proficiency in Microsoft Power Apps. - Good To Have Skills:Experience with Accenture Delivery Methods (ADM). - Strong understanding of application development principles and best practices. - Experience in designing and building applications using low-code platforms. - Knowledge of data modeling and database design. - Familiarity with web development technologies such as HTML, CSS, and JavaScript. - Ability to troubleshoot and debug application issues. - Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft Power Apps. This position is based at our Hyderabad office. A Btech degree is required. Qualifications Any Btech degree

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Power Apps Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the application development process and ensure successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Ensure successful project delivery Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Power Apps Strong understanding of application development processes Experience in leading application design and configuration Knowledge of project management methodologies Hands-on experience in application deployment and maintenance Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Power Apps This position is based at our Bengaluru office A 15 years full-time education is required

Hexaware is planning for Walkin Drive in Mumbai on 17th May 2025. We are urgently looking for Early joiners with Microsoft power Automate developer(Desktop Automation/cloud automation) who have knowledge/experience in Blueprism / Uipath/Automation anywhere. If interested, please share your updated profile on sanap@hexaware.com . Desired Role: Analyze, Design, and Implement Automations: Using Power Automate desktop flows and cloud flows, the developer creates automations that handle data, applications, and services. Collaborate with Stakeholders: Work with business stakeholders to optimize business workflows and partner with administrators to deploy and support solutions in different environments. Use of Scripting Languages: Experience with scripting languages such as VBScript and JavaScript, and the .NET Framework for custom actions is essential. Skills and Experience: To be effective in this role, a Power Automate Developer should have: Experience with the Windows Desktop Environment: Familiarity with the Windows operating system and its functionalities. Knowledge of Microsoft Dataverse: Understanding how to use Microsoft Dataverse for data storage and management.

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Microsoft Power Apps Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a talented and motivated expert Power Platform Engineer to join our dynamic team. The ideal candidate will have a strong background in Power Platform development, with specific experience in PowerBI and Copilot Studio being a significant advantage. Roles & Responsibilities: Design, develop, and implement solutions using Microsoft Power Platform, including PowerApps, Power Automate, and PowerBI. Collaborate with cross-functional teams to gather requirements and deliver high-quality solutions that meet business needs. Create and maintain documentation for developed solutions, ensuring clarity and ease of use for end-users. Provide technical support and troubleshooting for Power Platform applications. Stay up to date with the latest developments in Power Platform and related technologies and apply this knowledge to improve existing solutions. Professional & Technical Skills: Experience with other Microsoft technologies, such as Azure and Dynamics 365. Knowledge of data modeling and database design. Familiarity with Agile development methodologies.Additional skill:10+ years of experience in Power Platform development, with a focus on PowerApps, Power Automate, and PowerBI. Experience with Copilot Studio is a strong plus. Strong problem-solving skills and the ability to work independently as well as part of a team. Excellent communication skills, both written and verbal. Ability to manage multiple tasks and projects simultaneously, with a keen attention to detail. Qualification 15 years full time education

Roles and Responsibilities Design, develop, test, and deploy custom solutions using Microsoft PowerApps to meet business requirements. Collaborate with stakeholders to gather requirements and understand their needs for process automation. Develop complex workflows and integrations between different systems using Canvas and SQL. Troubleshoot issues related to Power Apps development, including debugging code snippets.

Currently hiring for Hexaware. Walk in drive - Chennai location for MPP and MPP+UI Path on 17th May 2025 Kindly share the profile at anitaj@hexaware.com Please find details for this position as mentioned below: We can look candidates who have 5 years overall experience and 4+ years should be in Power Apps and Power Automate. Years of experience: 5 years- 9 years No. of positions: 10 Must have Skills : Power Automate Desktop,Uipath Notice Period: Immediate joiners/Serving notice period Desired Roles and Responsibilities: Analyze, Design, and Implement Automations: Using Power Automate desktop flows and cloud flows, the developer creates automations that handle data, applications, and services. Along with MPP should have Knowledge/Experience in Blue Prism/Uipath/AA is Preferred. Collaborate with Stakeholders: Work with business stakeholders to optimize business workflows and partner with administrators to deploy and support solutions in different environments. Use of Scripting Languages: Experience with scripting languages such as VBScript and JavaScript, and the .NET Framework for custom actions is essential. Skills and Experience: To be effective in this role, a Power Automate Developer should have: Experience with the Windows Desktop Environment: Familiarity with the Windows operating system and its functionalities. Knowledge of Microsoft Dataverse: Understanding how to use Microsoft Dataverse for data storage and management.

Req ID: 321802 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital Engineering Lead Engineer to join our team in Pune, Maharashtra (IN-MH), India (IN). Roles & Responsibilities: Experience in developing at least 10+ Power Automate Desktop (PAD) flows Have an experience in SQL data queries with/without PAD flows Knowledge in any other programming languages (Java / .Net / Python / Angular JS/ Node.JS) Knowledge in other RPA tools (UiPath / Blue Prism / Automation Anywhere) Experience in Supporting the Power Automate projects Experience in utilizing ITSM ticketing tools like Service Now / Remedy / Jira / others Having an understanding/experience in Automation Anywhere bot development is preferred Support the Hyper care period after the go-live. Basic Qualifications: Bachelor’s degree in business or related field 4+ years of support experience on Microsoft Power apps Certifications on Microsoft Power Platform (Power Automate Desktop / Power Apps ) is a plus Preferences: Experience working with development teams preferred Ability is work in the shift models (afternoon / night shifts) About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Consulting, Database, Developer, Java, SQL, Technology

Key Responsibilities: • Design and develop applications using Microsoft Power Platform (Power Apps & Power Automate) • Collaborate with cross-functional teams to build scalable and maintainable solutions • Integrate solutions with Azure services, including ADF, SQL Database, and data pipelines • Optimize workflows and ensure data integrity across systems Requirements: • 3 to 4 years of hands-on experience in Power Apps and Power Automate • Strong understanding of Azure services and data pipelines (ADF, Azure SQL DB) • Basic familiarity with Power BI is a plus, but not mandatory • Excellent communication and interpersonal skill

Warm Greetings from SP Staffing!! Role :Power Platform Developer Experience Required :4 to 8 yrs Work Location :PAN India Required Skills, Power Apps, Power Automate, Power BI, Dataverse, and SharePoint. Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Warm Greetings from SP Staffing!! Role :Power Platform Developer Experience Required :4 to 8 yrs Work Location :PAN India Required Skills, Power Apps, Power Automate, Power BI, Dataverse, and SharePoint. Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Warm Greetings from SP Staffing!! Role :Power Platform Developer Experience Required :5 to 8 yrs Work Location : Bangalore Required Skills, Power Apps, Power Automate, Power BI, Dataverse, and SharePoint. Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Responsible for designing, developing, and deploying scalable, secure, and high-performance low-code solutions using Microsoft Power Platform (Power Apps, Power Automate, and Dataverse). Required Candidate profile Design, develop, and deploy end-to-end solutions using Power Apps (Canvas & Model-Driven), Power Automate, and Dataverse, ensuring performance, scalability, and maintainability.

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities,collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow.Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. About The Role We are seeking a skilled MSD CRM Technical Consultant to join our team and support the design, development, and implementation of Microsoft Dynamics CRM solutions. The ideal candidate will possess strong technical expertise, a passion for problem-solving, and the ability to deliver high-quality solutions tailored to meet business needs. Primary Skills Worked on different CRM / XRM versions. Implemented complete life cycle of least 2 to 3 projects. Expertise technologies like HTML 5 , CSS, SOAP, REST, Angular JS, Javascript Experience in agile deliveries and tight timescale Also having done projects on premise/ cloud support , upgrade and Migrations Must worked on D365 customization and configuration Resolve the technical issues etc. He should be customer facing with excellent analytical and communication skills. Microsoft Power Platform - MS PowerApps, Power Automate, Power Pages, Power Virtual Agent,PowerBI Experience in Integration with third party applications. Must have certified on D365 Sound expertise in DevoPs , GIT, Jira Designed and developed Microsoft Flow, PowerApps and Power BI reports. Worked on Office 365, Dynamics 365 and SharePoint APIs. Marketing automation, RESCO, Scribe, Kingswaysoft, Click dimensions . Secondary Skills Aware of mobility in CRM. Unified Service Desk , CICD, customer insight, omnichannel, Js

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities,collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow.Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. About The Role We are seeking a skilled MSD CRM Technical Consultant to join our team and support the design, development, and implementation of Microsoft Dynamics CRM solutions. The ideal candidate will possess strong technical expertise, a passion for problem-solving, and the ability to deliver high-quality solutions tailored to meet business needs. Primary Skills Worked on different CRM / XRM versions. Implemented complete life cycle of least 2 to 3 projects. Expertise technologies like HTML 5 , CSS, SOAP, REST, Angular JS, Javascript Experience in agile deliveries and tight timescale Also having done projects on premise/ cloud support , upgrade and Migrations Must worked on D365 customization and configuration Resolve the technical issues etc. He should be customer facing with excellent analytical and communication skills. Microsoft Power Platform - MS PowerApps, Power Automate, Power Pages, Power Virtual Agent,PowerBI Experience in Integration with third party applications. Must have certified on D365 Sound expertise in Devops , GIT, Jira Designed and developed Microsoft Flow, PowerApps and PowerBI reports. Worked on Office 365, Dynamics 365 and SharePoint APIs. Marketing automation, RESCO, Scribe, Kingswaysoft, Click dimensions . Secondary Skills Aware of mobility in CRM. Unified Service Desk , CICD, customer insight, omnichannel, Js

We are seeking a dynamic Low-Code/No-Code Developer with 7+ years of work experience with 3+ years on development of applications on LCNC platforms. The ideal candidate will have hands-on experience with modern low-code/no-code platforms such as , Microsoft Power Platform (PowerApps, Power Automate, Power BI) . You will be responsible for designing, building, and deploying scalable enterprise applications and workflows with minimal custom code, driving digital transformation and business process automation. Proficiency in Microsoft Power Platform (PowerApps, Power Automate, Power BI). API development and integration (REST, SOAP, Webhooks). Data modeling, process flow design, and UI/UX best practices in low-code platforms. Understanding of cloud services (Azure, AWS, GCP) and security standards (OAuth2, JWT, SSO). Ability to analyze business processes and optimize them using low-code solutions. Experience in workflow design, data visualization, and reporting.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Microsoft PowerApps.Experience: 3-5 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Microsoft PowerApps.Experience: 5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreement Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Playwright. Experience: 5-8 Years.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : Microsoft Power Business Intelligence (BI), Microsoft Power AppsMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to support organizational goals. You will also participate in testing and refining applications to enhance user experience and efficiency, while staying updated on industry trends and best practices to continuously improve your contributions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Engage in troubleshooting and resolving application issues to ensure optimal performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical.- Good To Have Skills: Experience with Microsoft Power Apps, Microsoft Power Business Intelligence (BI).- Strong understanding of application development methodologies.- Experience with integration of Microsoft Dynamics CRM with other applications.- Familiarity with database management and data modeling techniques. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Dynamics CRM Technical.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Power Apps Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the application development process and ensure successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Ensure successful project delivery Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Power Apps Strong understanding of application development processes Experience in configuring and building applications Knowledge of project management methodologies Hands-on experience in leading application development projects Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Power Apps This position is based at our Noida office A 15 years full-time education is required Qualification 15 years full time education

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities,?collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. About The Role : ?????? We are seeking a skilled MSD CRM Technical Consultant to join our team and support the design, development, and implementation of Microsoft Dynamics CRM solutions. The ideal candidate will possess strong technical expertise, a passion for problem-solving, and the ability to deliver high-quality solutions tailored to meet business needs. Primary Skills Worked on different CRM / XRM versions. Implemented complete life cycle of least 2 to 3 projects. Expertise technologies like HTML 5 , CSS, SOAP, REST, Angular JS, Javascript Experience in agile deliveries and tight timescale Also having done projects on premise/ cloud, support, upgrade and Migrations Must worked on D365 customization and configuration Resolve the technical issues etc. He should be customer facing with excellent analytical and communication skills. Microsoft Power Platform - MS PowerApps, Power Automate, Power Pages, Power Virtual Agent,PowerBI Experience in Integration with third party applications. Must have certified on D365 Sound expertise in DevOPs , GIT, Jira Designed and developed Microsoft Flow, PowerApps and PowerBI reports. Worked on Office 365, Dynamics 365 and SharePoint API’s. Marketing automation, RESCO, Scribe, Kingswaysoft, Click dimensions Secondary Skills Aware of mobility in CRM. Unified Service Desk , CICD, customer insight, omnichannel, Js Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of "22.5 billion.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Microsoft PowerApps. Experience5-8 Years.

Project Role :Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Power Apps Good to have skills : NA Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly to support business operations. You will also engage in testing and troubleshooting to enhance application performance and user experience, while continuously seeking ways to improve processes and solutions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in user training and support to ensure effective application usage. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Power Apps.- Good To Have Skills: Experience with Microsoft Power Automate.- Familiarity with application lifecycle management.- Understanding of user interface design principles.- Experience in integrating applications with other systems. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Power Apps.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Power Apps Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : BTech or MTech or MCA with IT or CSE or EEE or ECE15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to enhance operational efficiency. You will engage in problem-solving discussions, contribute to the overall project strategy, and adapt to evolving requirements while maintaining a focus on quality and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Power Apps.- Good To Have Skills: Experience with Microsoft Power Automate.- Strong understanding of application development lifecycle.- Experience in integrating applications with various data sources.- Familiarity with user interface design principles and best practices. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Power Apps.- This position is based at our Hyderabad office.- A BTech or MTech or MCA with IT or CSE or EEE or ECE is required. Qualification BTech or MTech or MCA with IT or CSE or EEE or ECE15 years full time education

Project Role :Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Power Apps Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : BTech or MTech or MCA with IT or CSE or EEE or ECE15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to enhance operational efficiency. You will engage in problem-solving discussions, contribute to the overall project strategy, and adapt to evolving requirements while maintaining a focus on quality and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Power Apps.- Good To Have Skills: Experience with Microsoft Power Automate.- Strong understanding of application development lifecycle.- Experience in integrating applications with various data sources.- Familiarity with user interface design principles and best practices. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Power Apps.- This position is based at our Hyderabad office.- A BTech or MTech or MCA with IT or CSE or EEE or ECE is required. Qualification BTech or MTech or MCA with IT or CSE or EEE or ECE15 years full time education