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L2 Technical Support Cloudxtreme Technologies Private Limited

3.0 - 6.0 years

5 - 9 Lacs

hyderabad, telangana, india

On-site

Role & Responsibilities: ProvideL2 Technical Supportfor end users across multiple technologies. Handle troubleshooting for Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Support Windows & Mac OS, mobile device hardware/software, networking, video conferencing, telephony equipment, and AV systems. Administer and troubleshoot Active Directory. Document issues and resolutions while ensuring SLA adherence. Preferred Candidate Profile: 3 years of experience in technical support or IT helpdesk roles. Preferred Certifications:ITIL, Microsoft MCITP. Excellent communication and problem-solving skills. Willingness to work in a fast-paced environment.

Posted 1 week ago

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