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2.0 - 6.0 years
5 - 8 Lacs
Belgaum
Work from Office
Responsibilities: Be the frontline expert - Manage and maintain multiple customer cloud environments, ensuring uptime and performance. Own the customer experience - Resolve support tickets efficiently while keeping customers informed and confident in your expertise. Think fast, act faster - Identify, troubleshoot, and escalate high-priority issues to prevent downtime and disruptions. Collaborate to innovate - Work with senior engineers, account teams, and project managers to resolve complex cloud and networking challenges. Stay hands-on - Provide direct support via phone and email, ensuring quick, effective resolutions that keep businesses running smoothly. Drive solutions, not just fixes - Deliver lasting resolutions that enhance system stability, security, and customer success. Required Qualifications: High School Diploma/GED (or equivalent experience), with less than 2 years of professional experience, OR a minimum of 2 years of relevant experience in a technical support role. Basic knowledge
Posted 1 month ago
3.0 - 6.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Not Applicable Specialism Microsoft Management Level Senior Associate & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. Those in penetration testing at PwC will focus on penetration testing (or pen testing) which is a security exercise where a cybersecurity consultant attempts to find and exploit vulnerabilities in a computer system. The purpose of this simulated attack is to identify any weak spots in a systems defences which attackers could take advantage of. & Summary Strong knowledge of web application security testing, API security testing Strong knowledge of Industry standard application security tools Burp Suite, Nmap, Zap proxy Strong knowledge of Industry standard DAST tool (example NetSparker) Strong knowledge in both static and dynamic assessments for desktop and mobile applications Strong knowledge in manual and automated testing process, focusing on OWASP methodology Strong Knowledge of vulnerability identification and remediation methodology. Knowledge of vulnerability assessments of network and security devices Strong knowledge of open source and commercial tools, proficient in Kali Linux based tools s Roles & Responsibilities Strong knowledge of web application security testing, API security testing Strong knowledge of Industry standard application security tools Burp Suite, Nmap, Zap proxy Strong knowledge of Industry standard DAST tool (example NetSparker) Strong knowledge in both static and dynamic assessments for desktop and mobile applications Strong knowledge in manual and automated testing process, focusing on OWASP methodology Strong Knowledge of vulnerability identification and remediation methodology. Knowledge of vulnerability assessments of network and security devices Strong knowledge of open source and commercial tools, proficient in Kali Linux based tools Mandatory skill sets VAPT, web application security testing, API security testing Preferred skill sets mobile security testing, DAST, penetration testing Years of experience required 3+ Yrs Education qualification BTech/BE/MTech from reputed institution/university as per the hiring norms Education Degrees/Field of Study required Bachelor of Technology, Master Degree Degrees/Field of Study preferred Required Skills Penetration Testing Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Bash (Programming Language), Common Vulnerability Scoring System (CVSS), Communication, Creativity, Cybersecurity, Embracing Change, Emotional Regulation, Empathy, Encryption, Ethical Hacking, Firewall (Network Security), Inclusion, Information Security, Information Security Management System (ISMS), Information Security Risk Assessments, Intellectual Curiosity, Intrusion Detection System (IDS), IT Infrastructure, Kali Linux, Learning Agility, Microsoft Active Directory {+ 25 more} Travel Requirements Government Clearance Required?
Posted 1 month ago
5.0 - 10.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Role: IT Security Specialist Location: Bangalore, India Job type: Full time, permanent Working arrangement: Hybrid Why QS? At QS, we believe that work should empower you. That s why we foster a flexible working environment that encourages every employee to own their career whilst thriving personally and professionally. Our company values underpin everything we do - we collaborate, respect and support each other. It s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives. Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector. At QS, you ll be responsible for implementing real change in the international higher education landscape. You ll take on meaningful challenges that see a positive impact across the business and the wider sector. We re confident you ll feel right at home here. QS was named as one of Newsweek s Top 100 Most Loved Workplaces in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation - putting us among the top 28% of workplaces globally - it s official: QS is a place where everyone can thrive. As an IT Support Specialist, this is what you ll be doing: We are seeking a skilled and experienced IT Security Specialist to join our Corporate IT team, based in Bangalore. This hybrid role combines on-the-ground IT support for our local office with global responsibility for cybersecurity oversight, helping to secure our infrastructure, SaaS platforms, endpoints, and networks from modern cyber threats. You will play a critical role in safeguarding our digital environment, ensuring compliance with security standards, supporting endpoint management, and delivering hands-on IT assistance to team members. You ll work closely with the wider Corporate IT team, Data Security and Compliance, and cross-functional partners to ensure the confidentiality, integrity, and availability of systems, while also contributing to key infrastructure projects. Role responsibilities: Local IT Support and Technical Operations Deliver responsive, effective day-to-day technical support for employees in the Bangalore office. Provide support across hardware, software, SaaS platforms, and user account administration. Act as the primary IT liaison for office infrastructure upgrades, re-fits, and relocations, including cabling, AV, and hardware setup both locally and globally. Lead secure onboarding and offboarding of users, ensuring access control policies are enforced. Cybersecurity Leadership and Risk Management Defend the organisation s systems, SaaS applications, networks, and endpoints against cyber threats. Administer and maintain security tooling including Endpoint Detection and Response (EDR) platforms, firewalls, patch management systems, and other network security appliances. Implement and enforce network security policies, endpoint protection, identity and access controls, and data loss prevention measures. Monitor, assess, and respond to cybersecurity incidents in coordination with global IT and Compliance teams. Stay informed on emerging security threats, vulnerabilities, and regulatory changes; recommend and implement updates accordingly. Compliance, Governance & Asset Management Support compliance with IT security frameworks and internal policy, including participation in regular audits, security assessments, and vulnerability scans. Share regular monthly reporting on vulnerability management to senior stakeholders. Collaborate with the Data Security and Compliance team to fulfill ISO 27001 and other security standards where applicable. Manage IT asset lifecycle: maintain a Configuration Management Database (CMDB) and asset register covering provisioning, sustainability, and secure disposal. Ensure all endpoints and devices remain compliant with corporate patch management policies and procedures. Promote sustainable IT operations, including responsible asset lifecycle management, minimising unnecessary data storage, and encouraging green technology practices wherever possible. Collaboration, Projects and Continuous Improvement Partner with the broader Corporate IT, Security, and Operations teams on cross-functional projects and process improvements. Provide expert cybersecurity guidance to internal stakeholders and end-users, helping foster a culture of security awareness. Champion data security principles across the organisation, proactively educating team members on secure practices and helping to embed a culture of compliance and risk awareness. Lead or contribute to IT projects related to systems implementation, upgrades, or process automation within IT Support. Act as a key interface between end-users and the wider Corporate IT team, escalating or resolving issues with vendors as required. Any other duties that fall within the scope and purpose of the role. Key skills and experience: Strong knowledge of modern cybersecurity principles, tools, and techniques. Experience securing cloud-based and SaaS applications (e.g., Microsoft 365, Atlassian tools, Helpdesk management). Hands-on experience in IT Security engineering or a related field. Familiarity with endpoint protection, patch management tools, and vulnerability management solutions. Solid understanding of network security (e.g., firewalls, VPNs, Wi-Fi, network segmentation). Experience with incident response and managing cybersecurity incidents effectively. Strong problem-solving skills and the ability to work independently. Ability to explain complex information to non-technical users. Excellent communication and documentation skills. Preferred Qualifications: A degree in Computer Science, Information Systems, or a related field is often required. Certifications such as CompTIA A+, Network+, Security+, Microsoft Certified: O365 Fundamentals, CCNA, CISA are beneficial. Experience with MDM (Mobile Device Management) and EDR (Endpoint Detection and Response) tools, Asset Management, IT Helpdesk tools like Service Desk. Familiarity with compliance frameworks (e.g., ISO 27001, ISO 27701, GDPR). So, who are we and what do we do? QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success. We re behind the world s most widely read university rankings (Meltwater 2023). Our QS World University Rankings reach hundreds of millions, shaping decisions and guiding futures. Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education. Join QS and you ll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London. With every talented new hire, business acquisition and bold initiative, we re strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education? We take investing in our people very seriously. As standard you will have: Competitive base salary Access to an annual bonus scheme (for qualifying roles only) 21 days annual leave - increasing to 23 days after 5 years service + 8 days casual leave 14 days holiday for the year 2025 Enhanced maternity and paternity leave Access to Provident Fund and Pension Fund Scheme Group Medical Insurance A vibrant social environment and multicultural and multinational culture But that s not all. Outside of these standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset: Free subscription to the Calm App - the #1 app for sleep, meditation, and relaxation A focus on welfare which is led by our global wellness team, with mental health first aiders globally EAP (Employee Assistance Program) Service - dedicated services for enhanced EAP and comprehensive wellness with 24/7 helpline available through Truworth Wellness Access to a variety of diversity and inclusion initiatives and groups Strong recognition and reward programs - including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual personal development event Support for volunteering and study leave Free subscription to LinkedIn learning - with over 5,000 courses and programmes at your fingertips Options to join our outstanding global Mentorship programme Like what you ve heard? Great, apply now! As a candidate, we know the application and interview process can be daunting and so it s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space. Equal opportunities QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.
Posted 1 month ago
25.0 - 30.0 years
6 - 11 Lacs
Bengaluru
Work from Office
ZEISS in India ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics. ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS success story in India is continuing at a rapid pace. Further information at ZEISS India . Job purpose The candidate will be responsible for developing and executing marketing strategies specifically aimed at supporting and promoting a ZEISS products and solutions through various distribution channels like retailers, distributors, resellers, and other partner intermediaries, focusing on managing relationships with these partners and ensuring they effectively sell the product to the end customer. The marketing strategies should support the VisionCare India business segment s aggressive and transformative growth phase. Main Accountabilities Lead Go-to-Market Initiatives: Drive internal and customer-facing Go-to-Market strategies for existing and new lens products, ensuring alignment with ZEISS Vision Cares strategic objectives. Develop Channel Marketing Plans: Lead trade program development, customer engagement trips, and channel activations, utilizing analytics to assess sales trends and profitability. Retail Partner Enablement: Provide in-field support to retail teams, refining category growth strategies and creating marketing materials to enhance product visibility. Manage partner marketing budgets, MDF (Market Development Funds), and ROI analysis. Conduct Market Analysis: Perform market research on competitors and pricing strategies to inform strategic actions at various levels. Foster Innovation: Promote innovative marketing tactics using digital tools to improve partner engagement. Collaborate with Cross-Functional Teams: Work with sales, product management, and customer service to ensure unified messaging and support for channel partners. Plan & execute partner events, webinars, training programs, and trade shows. Tools Adaption : Drive adoption of partner portal tools and digital assets. Monitor and report on campaign performance, partner engagement, and lead pipeline metrics. Reporting Head of Marketing, Vision Care, Carl Zeiss India Geographical Scope India and other South Asian countries-Bangladesh, Nepal, Bhutan, Sri Lanka and Maldives Job Specifications: Overall experience of 9+ years with experience in Sales and/or trade marketing. Proficient in Microsoft Word, Excel, and PowerPoint 7+ years of sales and distribution experience in consumer branding and retail Strong ability to strategize and drive to execution at scale Strong Leadership & Stakeholder management Data-driven approach with experience in campaign analytics, ROI tracking, and CRM/marketing automation tools (e.g., Salesforce, HubSpot, Marketo). Ability to multitask and thrive in a fast-paced, matrixed environment. Willingness to travel occasionally for partner meetings and events. Structural problem-solving abilities while dealing with uncertainty in the current world environment Education- MBA Must Your ZEISS Recruiting Team: Itishree Pani
Posted 1 month ago
4.0 - 9.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Who are we? Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards. Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. Be one of the key Leaders in this awesome journey of building a billion-dollar company! What will you get to do? Establish professional development programs for all customer success and services teams Devise the coaching, mentoring, and partnering programs for the new members Collaborate with all stakeholders to define exactly what enablement is required to deliver using a range of techniques to conduct needs assessments Ensure customer facing teams are fully acquainted with client relationship histories Recognize that people have different learning styles and tailor training and familiarisation programs to suit them all Identify operational inefficiencies and devise effective improvements Identify every individuals gaps in terms of product/process/tools/culture Develop eLearning material courses, workshops, and other training materials. Design training utilizing game-based learning or other delivery methods that support the acceleration of learning Design, develop, and create storyboards, on-screen-texts and audio scripts for use in learning programs Determine the overall effectiveness of the learning program and make improvements What you should have? Comes with at least 5 years of work experience, with a minimum of 3 yrs in a Customer-Facing or an "Enablement" role Has an average tenure of at least 2 years (Total work ex Number of Companies worked in) Has been working in B2B SaaS or B2B Software Product based companies Has previous experience in designing and delivering effective onboarding and training programs is an added bonus Demonstrates experience in sharing best practices and striving for continuous process improvement Showcases great presentation skills and has the ability to create engaging, and informative presentations Has the ability to work closely with members at all levels in the organization, including leadership Should be flexible to work in the EMEA time zone (1 PM to 10 PM), as this role will align with global teams, with most of the stakeholders working from 5 PM to 2 AM Perks & Benefits (India) Best-in-class medical insurance coverage Free lunch & dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer & global mobility programs Scope to represent Whatfix at global events We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovation ultimately helping us achieve our goals more effectively. At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month. In any situation that requires additional flexibility, we re open to considering exceptions on a case-by-case basis to ensure you re supported in managing both work and life seamlessly.
Posted 1 month ago
8.0 - 13.0 years
11 - 15 Lacs
Chennai
Work from Office
About Company: Agilysys Technologies is a leading provider of innovative technology solutions, committed to transforming the way businesses operate through our state-of-the-art software and services. Our focus on customer satisfaction, coupled with a drive for excellence, positions us at the forefront of technological advancements in the industry. Job Summary: We are seeking a talented and motivated AI Developer to join our dynamic team. In this role, you will leverage advanced AI technologies, including Azure Open AI, Copilot Studio, Power Automate, Azure ML, and Cognitive Services, to develop and implement intelligent solutions that enhance business processes and drive operational efficiency. If you are passionate about artificial intelligence and have the required skill set, we invite you to apply and help us shape the future of technology at Agilysys Technologies. Key Responsibilities: Design, develop, and implement AI solutions using Azure Open AI and other relevant tools to meet business requirements. Collaborate with cross-functional teams to identify opportunities for leveraging AI and automation to improve existing processes. Utilize Copilot Studio and Power Automate to develop automated workflows that enhance productivity and efficiency. Employ Azure ML to build, train, and deploy machine learning models that solve complex business problems. Integrate and utilize Cognitive Services to enhance applications with capabilities such as natural language processing, image recognition, and predictive analytics. Conduct testing and validation of AI models and applications to ensure accuracy and performance. Monitor and analyze system performance, making necessary adjustments to optimize solutions and address any issues. Stay up-to-date with the latest advancements in AI technologies and propose innovative solutions to enhance our offerings. Required Skills : 8+ years in software engineering, including 3+ years in AI/ML and bot development. Experience delivering enterprise-grade chatbot/AI platforms integrated with backend services. Strong system design and architecture skills, especially for distributed and event-driven systems. Excellent communication, leadership, and stakeholder management abilities. Python, LLMs ( Azure OpenAI, Anthropic), PyTorch, Hugging Face Prompt Engineering, Vector Search, Retrieval-Augmented Generation Microsoft Bot Framework/LangChain / Rasa OAuth2, Middleware, Webhooks, Channel Integrations (Teams, WhatsApp, Web, IVR) Node.js, Java Spring Boot, .NET Core Azure/AWS, Docker, Kubernetes AI,GEN AI,Azure AI,Python
Posted 1 month ago
7.0 - 12.0 years
8 - 15 Lacs
Mumbai
Work from Office
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce . . We are seeking proven sales performers to help us grow our customer base for our Growth Business segment in India. This is a role for someone who is a hunter and eager for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world. Responsibilities: - Developing and maintaining relationships within our Mid Market-Commercial Business segment focusing on customers in India - Leading complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications. - Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers. - Demonstrating our product via the Web and in person. Requirements: - 7+ years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. Job grade and salary will be commensurate with experience. - Successful track-record managing deals with customers in India. - Consistently over-achieved quota in past positions. - Ability to create customer value and volume deals. - Experience managing and closing complex sales-cycles. - Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Desired Skills: - Strong and demonstrated written and verbal communications skills. - Previous Sales Methodology training preferred. - CRM experience preferred. - Ability to work at a fast pace, team environment. - Strong customer references. - Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel.
Posted 1 month ago
7.0 - 12.0 years
20 - 25 Lacs
Mumbai
Work from Office
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We are seeking proven sales performers to help us grow our customer base for our Growth Business segment in India. This is a role for someone who is a hunter and eager for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world. Responsibilities: - Developing and maintaining relationships within our Mid Market-Commercial Business segment focusing on customers in India - Leading complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications. - Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers. - Demonstrating our product via the Web and in person. Requirements: - 7+ years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. Job grade and salary will be commensurate with experience. - Successful track-record managing deals with customers in India. - Consistently over-achieved quota in past positions. - Ability to create customer value and volume deals. - Experience managing and closing complex sales-cycles. - Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Desired Skills: - Strong and demonstrated written and verbal communications skills. - Previous Sales Methodology training preferred. - CRM experience preferred. - Ability to work at a fast pace, team environment. - Strong customer references. - Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement
Posted 1 month ago
10.0 - 15.0 years
12 - 17 Lacs
Mumbai
Work from Office
When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. Major Account Manager (MAM), Mumbai ABOUT TREND MICRO Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fuelled by decades of security expertise, global threat research, and continuous innovation, Trend Micros cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defence techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com POSITION OVERVIEW The Major Account Manager (MAM) with Mumbai/India will focus on proactively selling Trend Micro products and services into Major Enterprise Accounts. The Major Account Manager will drive to meet and exceed quota by engaging customers directly, leveraging and partnering with resellers and Global System Integrators within Mumbai PRIMARY RESPONSIBILITIES Act as the account lead for assigned accounts based on the Client Value Proposition Work closely with clients to identify needs, planned initiatives, business directions, and act as trusted adviser and advocate on best practices and solutions to address the clients IT and Cybersecurity goals and objectives Provide back up and support to client teams where required Recognized as the go-to person internally on the own client portfolio Partner internally with cross-functional teams - such as Technical, Regional Account Managers, Marketing - to understand customer goals and key performance metrics Pro-actively engage and drive opportunities with respective enterprise customers Develop and manage a reliable forecast and ensure disciplined use of Trend Micro sales forecasting, account plans and customer relationship tools Maintain sound knowledge of the industry, trends and the competitive posture of Trend Micro and other industry leaders regarding software product offerings and support services SECONDARY RESPONSIBILITIES Participate in industry conferences, trade shows and seminars, as required Participate in the planning and execution of programs designed to promote Trend Micro s activities Document and regularly maintain all relevant information in Salesforce EXPERIENCE 10+ years experience in Account Management in Information Technology/Security solutions companies Experience of with in BFSI, Commercial market sectors Ability to effectively engage at the C level Working knowledge and experience in selling key cybersecurity, networking and IT products and solutions, as well as knowledge of top competitive solutions in the market Strong knowledge of Virtualization and cloud-based solutions preferred Pattern of quantifiable success in large account management and selling strategies Bachelors Degree in Engineering, IT or Management with equivalent work experience preferred Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy. Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy. We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
Posted 1 month ago
3.0 - 6.0 years
8 - 9 Lacs
Gurugram
Work from Office
Job Title: Analyst - Service Desk Work Type: Permanent Location: DLF Downtown - Gurgaon It s more than a career at NAB. It s about more meaningful work, more global opportunities and more innovation beyond boundaries . Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you ll be recognised and rewarded for your contribution in return. You ll have our support to excel for our customers, deliver positive change for our communities and grow your career. NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues. At NAB India, we re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities. Job Advertisement Content YOUR NEW ROLE Disable user access for all applications, reset and/or unlock users access. Ability to operate at all levels within the organization and cross functionally within multiple client organizations. Understand business requirements for customer base and be able to translate them into technical requirements. Providing 24x7 operational support to users including general administration and management (Flexible for Shifts) Specific areas of responsibilities include Self driven towards evaluating advanced technologies & recommending the right solutions Tech support related to some common issues include - accounts disabled, authentication, Network & Wi-Fi, Desktop, Security, Remote working, BIOS, O365, Application support across hundreds of apps in production. Represents the service(s) across the organization Accountable for the successful resolution of medium and low problem Contribute to the tracking and reporting against agreed service KPIs, SLA s, Service Health and the contractual obligations of 3rd party Service Providers. Drive continuous technical improvement to the service ensuring Security and Architectural standards are adhered to. Maintains knowledge and understanding of the wider Workplace portfolio and identifies opportunities to leverage complementary technologies to drive efficiency through effective consumption of existing toolsets. Contributes to the technical governance of service management processes including, incident, problem, change, configuration, capacity, continuity (DR), availability, asset, monitoring and alerting WHAT YOU WILL BRING 3-6 years of experience delivering technical support and delivering service in an enterprise ITIL environment. Certifications in ITIL / Microsoft (Good to have) Working knowledge of industry standard ticketing tools & basic understanding of network technology Experience in repairing/reinstalling MS office and basic troubleshooting knowledge of MS office products like word, excel, outlook etc. User Management through Microsoft Active Directory Experience in supporting & troubleshooting desktop, Laptops, Application & windows operating system related issue. Excellent written & verbal communication skills (must have) Tertiary qualification in a Technology discipline or related field
Posted 1 month ago
3.0 - 6.0 years
8 - 9 Lacs
Gurugram
Work from Office
Job Title: Analyst - Service Desk Work Type: Permanent Location: DLF Downtown - Gurgaon It s more than a career at NAB. It s about more meaningful work, more global opportunities and more innovation beyond boundaries . Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you ll be recognised and rewarded for your contribution in return. You ll have our support to excel for our customers, deliver positive change for our communities and grow your career. NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues. At NAB India, we re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities. YOUR NEW ROLE Disable user access for all applications, reset and/or unlock users access. Ability to operate at all levels within the organization and cross functionally within multiple client organizations. Understand business requirements for customer base and be able to translate them into technical requirements. Providing 24x7 operational support to users including general administration and management (Flexible for Shifts) Specific areas of responsibilities include Self driven towards evaluating advanced technologies & recommending the right solutions Tech support related to some common issues include - accounts disabled, authentication, Network & Wi-Fi, Desktop, Security, Remote working, BIOS, O365, Application support across hundreds of apps in production. Represents the service(s) across the organization Accountable for the successful resolution of medium and low problem Contribute to the tracking and reporting against agreed service KPIs, SLA s, Service Health and the contractual obligations of 3rd party Service Providers. Drive continuous technical improvement to the service ensuring Security and Architectural standards are adhered to. Maintains knowledge and understanding of the wider Workplace portfolio and identifies opportunities to leverage complementary technologies to drive efficiency through effective consumption of existing toolsets. Contributes to the technical governance of service management processes including, incident, problem, change, configuration, capacity, continuity (DR), availability, asset, monitoring and alerting WHAT YOU WILL BRING 3-6 years of experience delivering technical support and delivering service in an enterprise ITIL environment. Certifications in ITIL / Microsoft (Good to have) Working knowledge of industry standard ticketing tools & basic understanding of network technology Experience in repairing/reinstalling MS office and basic troubleshooting knowledge of MS office products like word, excel, outlook etc. User Management through Microsoft Active Directory Experience in supporting & troubleshooting desktop, Laptops, Application & windows operating system related issue. Excellent written & verbal communication skills (must have) Tertiary qualification in a Technology discipline or related field
Posted 1 month ago
7.0 - 10.0 years
9 - 12 Lacs
Bengaluru
Work from Office
Job Specification Job Title: Building Project Lead Technical Project Manager for Site Technology Platforms Location: UK Job Summary: We are seeking a highly skilled and experienced Building Project Lead Technical Project Manager to oversee the planning, execution, and delivery of technology platform projects specifically for Business Technology Centre building projects within bp The ideal candidate will lead the Site Technology Platforms (STP) project team and have a strong background in project management, technology integration, and construction management, with a focus on collaboration with key stakeholders such as PC&C Workplace, the Business Entities, Technology, and Digital Core Key Responsibilities: Lead and manage technology platform projects from initiation to completion, ensuring they are delivered on time, within scope, and within budget Collaborate with cross-functional teams, including engineering, construction, IT, PC&C Workplace, the Business Entities, Technology, and Digital Core, to define project requirements and deliverables Develop and maintain detailed project plans, schedules, and budgets Identify and mitigate project risks and issues, ensuring timely resolution Coordinate and communicate with stakeholders, including clients, vendors, and internal teams, to ensure project alignment and transparency Conduct regular project status meetings and provide updates to senior management Own and run STP project governance and pipeline as a feed into the overall capital framework Create digital cost models and value case for DFM and EFM activities Ensure compliance with industry standards, regulations, and best practices, including external building standards and accreditation Manage project documentation, including business requirements documents, technical specifications, design documents, E2E digital implementation plans and test plans Oversee the integration of new technology into existing systems and processes, including the E2 development of operational support models into Digital Core for new technology and systems onboarded Provide technical guidance and support to project teams at a CoE level for all digital core technologies Build requirements documents that are agnostic to technology but ensure business value Focus on delivering Business Technology Centre building projects, ensuring they meet the specific needs and objectives of the business Work with Technology and Digital Core stakeholders to deliver bp Technology standards Collaborate with Site Technology global partners for connectivity, collaboration, and Digital Workplace operations Oversee and drive continuous improvement through the STP project PMO Act as the single point of integration into the PC&C Workplace Capital Projects process Ensure the health and safety of all IT personnel involved in the project Be the single point of accountability for the safe and technically proficient delivery of all IT services to new construction projects Manage budgets, including forecasting, reporting, and change management Oversee stakeholder management, including ownership of TIP, PEP, and reporting mechanisms Conduct risk analysis and project reporting Collaborate with architects and builders on new builds/renovation designs to determine the best locations for comms rooms, risers, and data cable routes Plan and execute all elements of IT connectivity within an office, including: o Computer room design, including power, cooling, lighting, spatial planning for racks, and all services o Scope and install WiFi Network solutions that meet bp Connectivity architecture o Size, scoping, procurement and provisioning of circuits o Scoping and installation of audio-visual and video conferencing systems o Installation of telephony solutions that meet client requirements and corporate strategy o Scope and installation of printing solutions to meet client requirements o Scope and installation of desktop equipment to meet advances in technology and client requirements o Project handover into operational support, including as-builts, system configuration documents and operational models Qualifications: Bachelors degree in Engineering, Computer Science, or a related field Proven experience as a Technical Project Manager in the technology or construction industry, with a minimum of 7 to 10 years of experience Strong knowledge of project management methodologies and tools (including Agiile and Waterfall) Excellent communication, leadership, and organizational skills Ability to manage multiple projects simultaneously and work under pressure Proficiency in project management software and tools Strong problem-solving and decision-making abilities Knowledge of technology integration and construction management principles Understanding of building engineering and real estate best practices Experience with Agile project management methodologies is required Proficiency in using Azure DevOps (ADO) for project management is required Accreditation in building projects and external building standards Experience in delivering real-estate buildings over 1 million square feet Preferred Skills: Experience with Site Technology Platforms and Digital Workplace Building Projects but experience in building project leadership of over 1M sqft essential) Strong understanding of technology management practices and principles Ability to work effectively with diverse teams and stakeholders o Familiarity with real estate best practices, including: o Energy efficiency and sustainability o Health and safety regulations o Building Information Modeling (BIM) o Accessibility standards o Facility management and maintenance o Smart building technologies About Us: Site Technology Platforms is dedicated to delivering innovative technology solutions that enhance connectivity, collaboration, and Digital Workplace operations Our team works closely with global partners to ensure the successful implementation of bp Technology standards By adhering to the Site Technology Platforms playbook, we strive to provide exceptional service and value to our clients
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
"Overview Experience 3-5 Years Location Hyderabad Shift 630 PM - 330 AM Skills D365 Support About Annalect India We are an integral part of Annalect Global and Omnicom Group, the second largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company Our portfolio includes three global advertising agency networks BBDO, DDB and TBWA; three of the world s premium media services OMD, PHD and Hearts & Science Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Business Support Services, Market Research and Media Services Responsibilities Provide First Line Assistance for Customers (Microsoft D365 Users) Serve as a Microsoft D365 team member using the Service Now application to assist customers with resolution of their Microsoft D365 issues or administrative requests including but not limited to Customer Setup/Change Requests Billing Issues New Financial Dimension Requests Project Transaction Corrections Troubleshoot Issues Revising Purchase Orders/Quotations Troubleshoot Transactions in Workflow Troubleshoot Login Issues Workflow Change Requests Accounts Payable Issues Complete and close ServiceNow support tickets in a timely manner and document the progress/resolution within the in the ticket Provide light training to agency end users, including but not limited to, how to create projects, quotations, purchase orders, etc Resolve employee onboarding and offboarding issues related to Project Triangle (Internal onboarding/offboarding process for the Microsoft D365 application) Assist with internal and external audit requests as needed Escalate advanced Microsoft D365 support issues where necessary to Senior Microsoft D365 Support Team members or the Microsoft D365 Development Team Assist with regression testing of code deployment to Microsoft D365 and Service This position will report to the ERP Support Manager and the ideal candidate will enjoy partnering with agency end users, Omnicom Shared Service departments, and fellow Microsoft D365 Support team members to resolve Microsoft D365 helpdesk tickets and drive solutions for our customers (Microsoft D365 Users) Qualifications Graduate / Postgraduate degree in commerce / finance (must) Experience using Dynamics AX 2012 R3/Microsoft D365 as a Tech Support Proficient in Microsoft Word, Power Point, Outlook, Teams, and Excel Keen eye for detail and compassion for all project elements, large to small Extraordinary interpersonal skills; solid expertise in collaboration, flexibility, and diplomacy Talent for communicating in a clear, concise, and proactive manner Confidence to ask for answers when you have questions Demonstrated ability to work independently with minimal supervision Prioritize tasks with aggressive deadlines Ability to understand business concepts and issues as well as technical systems processes The ability to quickly prioritize tasks and adjust to changes in work tasks Work in 1830 hrs -330 hrs EqualificationsGraduate / Postgraduate degree in commerce / finance (must) Experience using Dynamics AX 2012 R3/Microsoft D365 as a Tech Support Proficient in Microsoft Word, Power Point, Outlook, Teams, and Excel Keen eye for detail and compassion for all project elements, large to small Extraordinary interpersonal skills; solid expertise in collaboration, flexibility, and diplomacy Talent for communicating in a clear, concise, and proactive manner Confidence to ask for answers when you have questions Demonstrated ability to work independently with minimal supervision Prioritize tasks with aggressive deadlines Ability to understand business concepts and issues as well as technical systems processes The ability to quickly prioritize tasks and adjust to changes in work tasks Work in 1830 hrs -330 hrs
Posted 1 month ago
10.0 - 15.0 years
25 - 30 Lacs
Bengaluru
Work from Office
As a Senior DevOps Engineer for the Kantar Insights team, you will be tasked with supporting a custom application development team who codes and deploys mostly to Microsoft Azure environments as well as minimal AWS environments! You will work as a member of the DevOps team who are responsible for all custom application deployments as well as the supporting cloud infrastructure. The platforms supported today are built with Microsoft .Net and MSSQL backends. There are also some large data warehouses and large data flow management in scope. The DevOps team works closely with application developers, database admins, QA testers and project managers to support and provide guidance for all custom development deployed to a multi-tier application environment (Dev/Test/UAT/Prod). Daily tasks will include, but are not always limited to, the following: Azure DevOps support for code repositories, YAML CI/CD pipelines using shared library/templating Deploying infrastructure in both BICEP and manual click will be ongoing as we move toward a fully automated infrastructure-as-code model. Completion expected by end of 2025. Working with tools such as Visual Studio, VS-Code or other clients to manage all versioning and repositories Monitoring application health and availability with ongoing visibility using Azure dashboards, monitors and alerting tools Converting or migrating legacy application resources to modern cloud or platform services will be ongoing while we move away from IaaS (VMs and Containers) to serverless PaaS. Example: Supporting applications from virtual machine console apps to Azure App Services Apply and maintain Kantar s security, platform and budgeting standards to all areas of the process from application conception through production run. Trouble shoot all aspects of application or infrastructure CI/CD including build, deploy or runtime errors. Continuous optimization of processes using automation and scripting with YAML, PowerShell and BICEP Conduct testing of new solutions and collaborate with leaders on results to make informed technical decisions Staggered off-hour monitoring and escalation support will be needed for 24/7/365 application SLAs Continuous cost and systems footprint reduction efforts expected while modernizing all platforms and applications Key Responsibilities The Senior DevOps Engineer must balance several roles in the application development process, including application code packaging and deployments, management and automated deployments of cloud resources and application availability and performance monitoring. They must also possess the communication and management skills needed to work within a custom application development team. They will need to collaborate with product development, data services, QA testing and architecture teams throughout the development lifecycle. Data handling, privacy and compliance, as well as overall application security standards are woven into all processes and will be a constant factor in all decision making. Capabilities and experience Must possess a strong understanding of both Azure IaaS and PaaS solutions and their use cases Hands-on experience in the packaging, building, automating, managing, and releasing of code from one environment to another. Supporting a muti-tier application environment. Expert level experience (2+ years) with Infa as Code (IaC) using Terraform or BICEP though Azure DevOps pipelines is a requirement. BICEP is preferred. Must have strong scripting and automation experience with PowerShell, Terraform Ansible or similar technologies Ability to configure and navigate code management tools such ad VS Code as well as maintaining versioning and protection Strong understanding of cloud virtual networking, connectivity and traffic management including WAF, firewalls rules, routing, VPNs and private connectivity Experience with disaster recovery and high availability within a client/partner facing environments Ability to diagnose issues at all layers (full stack) including infrastructure, application or deployment errors, capacity or performance related and connectivity Strong documentation and presentation skills. Must communicate with all directly supported teams with clarity to drive operational excellence throughout the development lifecycle Plan, coordinate and execute environmental changes and set reasonable expectations while delegating tasks and managing projects through completion Diagramming and documentation for all work will be requires Availability for On-Call monitoring and incident escalation for areas of ownership
Posted 1 month ago
10.0 - 15.0 years
11 - 16 Lacs
Bengaluru
Work from Office
This is a high-impact opportunity to shape how we use systems and data to improve employee experience and operational performance. You ll be a subject matter expert in platforms like Workday and ServiceNow, helping us identify future opportunities, drive adoption, and deliver insights that inform strategy and decision-making. Your work will directly influence how we support our people and evolve our HR technology landscape. What you ll be doing Act as SME for people systems, including Workday and other relevant platforms Lead data and business analysis projects to identify trends and opportunities Develop dashboards and reports to monitor the effectiveness of people operations Collaborate with tech and HR teams to align business and technology agendas Provide data-driven guidance to HRBPs, managers, and leaders Mentor junior analysts and support their development Continuously improve tools, methods, and processes for analysis and reporting The skills & experience needed as People Systems & Data Analyst Expertise in Workday, ServiceNow, or similar systems Strong analytical and leadership skills Experience in benchmarking and strategic insight generation Ability to coach and mentor junior team members A collaborative mindset and ability to manage multiple priorities High level of professionalism, integrity, and confidentiality
Posted 1 month ago
5.0 - 7.0 years
3 - 7 Lacs
Mumbai, Navi Mumbai
Work from Office
We are looking for a highly skilled and experienced DBA Developer with 5 to 7 years of hands-on experience in database design, development, optimization, and administration. The ideal candidate will possess a strong blend of development expertise in SQL and PL/SQL (or T-SQL/PostgreSQL equivalents) combined with robust database administration skills. You will be responsible for ensuring the performance, integrity, and security of our databases, as well as developing and optimizing complex database solutions to meet business needs. Key Responsibilities: Design, develop, and implement complex database schemas, tables, views, stored procedures, functions, triggers, and other database objects. Write, optimize, and tune SQL queries and database code for maximum performance and efficiency. Perform database administration tasks, including installation, configuration, patching, upgrades, backup and recovery, and disaster recovery planning. Monitor database performance, identify bottlenecks, and implement solutions for performance tuning and optimization. Ensure database security, data integrity, and compliance with organizational standards and regulations. Troubleshoot and resolve database-related issues and production incidents promptly. Collaborate with application developers, architects, and business analysts to understand requirements and translate them into effective database solutions. Implement and maintain database replication, high availability, and disaster recovery solutions. Develop and maintain documentation for database designs, procedures, and standards. Participate in capacity planning and performance forecasting for database systems. Conduct code reviews for database scripts and provide constructive feedback. Automate routine DBA tasks and implement proactive monitoring. Required Skills and Experience: Bachelor s degree in Computer Science, Information Technology, or a related field. 5-7 years of progressive experience as a DBA Developer or a similar role. Strong expertise in at least one major relational database management system (RDBMS) such as Oracle, SQL Server, or PostgreSQL. o For Oracle: In-depth knowledge of SQL, PL/SQL, Oracle Forms/Reports, Oracle RMAN, Data Guard, RAC. o For SQL Server: In-depth knowledge of T-SQL, SSIS, SSAS, SSRS, AlwaysOn Availability Groups. o For PostgreSQL: In-depth knowledge of SQL, PL/pgSQL, replication, partitioning. o Expertise in MS SQL is required Proven experience in designing and implementing complex database schemas. Expertise in writing and optimizing complex SQL queries, stored procedures, functions, and triggers. Solid understanding of database performance tuning and optimization techniques (indexing, query plans, etc.). Experience with database backup, recovery, and disaster recovery strategies. Familiarity with database security best practices. Proficiency with database monitoring tools. Experience with version control systems (e.g., Git) for database scripts. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Ability to work independently and manage multiple tasks in a fast-paced environment. Preferred Qualifications (Nice to Have): Certifications in relevant database technologies (e.g., Oracle Certified Professional (OCP), Microsoft Certified: Azure Database Administrator Associate). Experience with NoSQL databases (e.g., MongoDB, Cassandra). Familiarity with cloud database services (e.g., AWS RDS, Azure SQL Database, Google Cloud SQL). Experience with scripting languages for automation (e.g., Python, PowerShell, Bash). Knowledge of data warehousing concepts and ETL processes.
Posted 1 month ago
3.0 - 8.0 years
25 - 30 Lacs
Bhubaneswar, Mumbai
Work from Office
Job description Conduct thorough proofreading and quality checks of medical documents as per FDA and EMA regulatory standards. Accurately interpret scientific terminology and ensure consistency across content. Logically connect and verify scientific data and terms for coherence and correctness. Collaborate with scientists and content experts to resolve QC markups and content discrepancies. Ensure documents are error-free and meet regulatory requirements before submission or publication. Preferred candidate profile Bachelors degree in Science (B.Sc. or B.Pharm). 2-3 years of relevant experience, preferably with a background in pharmaceutical regulatory labeling. Strong proofreading skills with attention to detail. Excellent analytical skills to identify content gaps, root causes of issues, and suggest practical solutions. Effective verbal and written communication skills, with the ability to interact professionally with internal teams and external clients. Proficient in Microsoft Word, especially in using Track Changes for document review and collaboration.
Posted 1 month ago
2.0 - 7.0 years
7 - 11 Lacs
Belgaum
Work from Office
Responsibilities: Maintain multiple customer environments. Update and Manage ticket backlog based on internal policies. Crisis Management - Identify and escalate any high-priority issues to the next level. [Escalation to data center manager - most escalation should be to this role - therefore L3] Provide customer-first experience by utilizing phone calls, emails, and the ticketing system to manage cases.. Effectively engage resources inside and outside of your team to further troubleshoot and resolve issues, including other technical engineers, account teams, or project managers. Deliver solutions that lead to problem resolution or mitigation with high customer satisfaction. Independently research and learn new material/ concepts, then share the latest knowledge with the team. Be able to interface with Vendors to achieve resolutions for the customer. Assist with creating, reviewing, and updating internal Knowledge Base Articles. Provide technical guidance and mentorship to Skill PODs Provide technical reviews for RFCs to other engineers on the team. Ensure the client(s) environment is fully patched and running compatible components (OS, Apps, VMware Tools, etc.). Update Customer environments to newer Long Term Stable Releases (LTSR), Cumulative Updates (CU), and apply security patches. To receive, understand, and implement advanced technical procedures: Troubleshoot and document. Minimum Qualifications: Bachelor s degree in a related discipline and 2 years experience in a related field. The right candidate could also have a different combination, such as a master s degree and up to 2 year
Posted 1 month ago
2.0 - 3.0 years
8 - 9 Lacs
Belgaum
Work from Office
Responsibilities: Maintain multiple customer environments. Update and Manage ticket backlog based on internal policies. Crisis Management - Identify any high-priority issues and escalate to the next level. Provide Customer-First experience while utilizing phone calls, emails, and the ticketing system to manage cases. Work cohesively with a team as well as all divisions of the company. Customer-first approach. Effectively engage resources inside and outside of your team to further the troubleshooting and resolution of issues which may include other technical engineers, account teams, or project managers. Deliver solutions that lead to problem resolution or mitigation with a high level of customer satisfaction. Be able to independently research and learn new material/ concepts, then share the latest knowledge with the team. Be able to listen to, accept, and accurately follow directions from senior engineers. Be able to interface with Vendors to achieve resolutions for the customer. Be able to upkeep various spreadsheets accurately. Assist with creating, reviewing, and updating internal Knowledge Base Articles Required: An associates degree or 2 - 3 years of experience in a related field instead of a degree. Excellent troubleshooting methodology. Excellent communication, presentation, writing, and
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Chandigarh
Work from Office
Back to search results Previous job Next job JOB DESCRIPTION Since year 2003, Oceaneering s India Center has been an integral part of operations for Oceaneering s robust product and service offerings across the globe. This center caters to diverse business needs, from oil and gas field infrastructure, subsea robotics to automated material handling & logistics. Our multidisciplinary team offers a wide spectrum of solutions, encompassing Subsea Engineering, Robotics, Automation, Control Systems, Software Development, Asset Integrity Management, Inspection, ROV operations, Field Network Management, Graphics Design & Animation, and more. In addition to these technical functions, Oceaneering India Center plays host to several crucial business functions, including Finance, Supply Chain Management (SCM), Information Technology (IT), Human Resources (HR), and Health, Safety, Security & Environment (HSSE). Our world class infrastructure in India includes modern offices, industry-leading tools and software, equipped labs, and beautiful campuses aligned with the future way of work. Oceaneering in India as well as globally has a great work culture that is flexible, transparent, and collaborative with great team synergy. At Oceaneering India Center, we take pride in Solving the Unsolvable by leveraging the diverse expertise within our team. Join us in shaping the future of technology and engineering solutions on a global scale. Position Summary This position is office based, p rimarily responsible to provide technical support to business users in both networked and standalone configurations and helps in resolving technical issues. The support is provided remotely via phone or email and sometimes through instant messaging. Duties And Responsibilities Supports business users through remote access software while identifying, researching, and communicating on technical issues and driving them towards resolution. Operate in 24x7 rotational shifts. Responds to telephone calls & emails, for technical and functional support. Technical support involves troubleshooting, training, report generation and fault logging of IT systems for end-users of business applications. Functional support includes supporting internal IT teams by providing detailed documentation on tickets, providing access to applications in production environment, helping in processing security forms, submitting application and network performance KPI. Responsible for meeting defined service level agreement for resolving service requests and incidents (from opening to closure) Document, track and monitor issues to ensure timely resolution of service center tickets. Prepares reports and dashboards using the data on IT tickets. Follows standard support procedure in emailing customers, responding to calls, ticket documentation and other communication. Maintains call log history for statistical analysis and performance measurement purposes. Qualifications Required Bachelor s degree, preferably in computer science, or equivalent education and experience. 1-3 years of IT support experience and/or call center experience (Windows 10/11/Linux Support). Good problem-solving skills and attention to detail. Excellent communication skills in English language. Able to work independently, & willing to work in rotational shifts. Desired Microsoft, Cisco and ITIL certifications . Knowledge, Skills, Abilities, and Other Characteristics Knowledge for Windows 10/11 OS, Active Directory, MS Office Applications, O365 Teamwork & Interpersonal skills Analytical, problem solving & decision-making skills. Organizing & planning skills Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. . In addition, we make a priority of providing learning and development opportunities to enable employees to achieve their potential and take charge of their future. As well as developing employees in a specific role, we are committed to lifelong learning and ongoing education, including developing people skills and identifying future supervisors and managers. Every month, hundreds of employees are provided training, including HSE awareness, apprenticeships, entry and advanced level technical courses, management development seminars, and leadership and supervisory training. We have a strong ethos of internal promotion. We can offer long-term employment and career advancement across countries and continents. Working at Oceaneering means that if you have the ability, drive, and ambition to take charge of your future-you will be supported to do so and the possibilities are endless. Add To Cart
Posted 1 month ago
4.0 - 6.0 years
12 - 16 Lacs
Kolkata
Work from Office
Not Applicable Specialism Microsoft Management Level Senior Associate & Summary At PwC, our people in software and product innovation focus on developing cuttingedge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In technology delivery at PwC, you will focus on implementing and delivering innovative technology solutions to clients, enabling seamless integration and efficient project execution. You will manage the endtoend delivery process and collaborate with crossfunctional teams to drive successful technology implementations. & Responsibilities Deploy and maintain critical applications on cloudnative microservices architecture Implement automation, effective monitoring, and infrastructureascode Deploy and maintain CI/CD pipelines across multiple environments Design and implement secure automation solutions for development, testing, and production environments Build and deploy automation, monitoring, and analysis solutions Manage continuous integration and delivery pipeline to maximize efficiency Develop and maintain solutions for operational administration, system/data backup, disaster recovery, and security/performance monitoring Skills Automating repetitive tasks using scripting (e.g. Bash, Python, Powershell, YAML, etc) Practical experience with Docker containerization and clustering (Kubernetes/ECS/AKS) Expertise with Azure Cloud Platform (e.g. ARM, App Service and Functions, Autoscaling, Load balancing etc.) Version control system experience (e.g. Git) Experience implementing CI/CD (e.g. Azure DevOps, Jenkins, etc.,) Experience with configuration management tools (e.g. Ansible, Chef) Experience with infrastructureascode (e.g. Terraform, Cloudformation) Preferred Knowledge apart from above Good communication skills Secure, scale, and manage Linux virtual environments, onprem Windows Server environments Certifications/Credentials Certification in Windows Admin/Azure DevOps/Kubernetes Mandatory skill set Devops Preferred skill set Devops Years of experience required 46 Years Education qualification Bachelors degree in Computer Science, IT, or a related field. Education Degrees/Field of Study required Bachelor of Engineering, Bachelor of Technology Degrees/Field of Study preferred Required Skills DevOps Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Client Management, Communication, Creativity, Deliverable Planning, Delivery Management, Developing User Stories, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Business Strategy, IT Consulting, IT Infrastructure, IT Service Management (ITSM), IT Systems Development, Leading Design Workshops, Learning Agility, Market Research, Optimism, Process Improvement {+ 22 more} Travel Requirements Government Clearance Required?
Posted 1 month ago
2.0 - 4.0 years
8 - 11 Lacs
Kolkata
Work from Office
Not Applicable Specialism Microsoft Management Level Associate & Summary At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance. Those in solution architecture at PwC will design and implement innovative technology solutions to meet clients business needs. You will leverage your experience in analysing requirements, developing technical designs to enable the successful delivery of solutions. Why PWC s Write clean, scalable, and efficient code to develop and maintain enterprise applications, implementing features based on business requirements Participate and contribute towards the design and architecture discussions, document application design, code, and processes clearly Perform unit testing and integration testing to ensure the quality and functionality of the software; debug and resolve issues and bugs in applications Participate in peer reviews and provide constructive feedback Participate in continuous integration and deployment processes Collaborate with senior developers and architects to ensure best practices and design patterns are followed Work closely with other team members, including project leads, business analysts and QA testers Provide regular updates on progress and issues to project managers and stakeholders Mandatory skill sets .Net Angular Preferred Skill sets Strong understanding of the .NET Framework, .NET Core; proficiency in C# Familiarity with Web API development and RESTful services Experience with Entity Framework or ADO.NET for data access Strong skills in SQL; ability to design and optimize queries and work with databases like SQL Server Knowledge of HTML, CSS, and JavaScript Experience with frontend frameworks like Angular, React, or Vue.js Experience with version control systems, particularly Git Familiarity with unit testing frameworks such as MSTest, NUnit, or xUnit Understanding of common design patterns and best practices in software architecture Experience with CI/CD tools and pipelines Exposure to Agile methodology Certifications/CredentialsAZ900 Azure Fundamentals AZ204 Azure Developer Associate Years of Experience 24 years Education qualification BTech/BE/MTech from reputed institution/university as per the hiring norms Education Degrees/Field of Study required Bachelor of Technology, Bachelor of Engineering Degrees/Field of Study preferred Required Skills Angular Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Architectural Engineering, Brainstorm Facilitation, Business Impact Analysis (BIA), Business Process Modeling, Business Requirements Analysis, Business Systems, Business Value Analysis, Cloud Strategy, Communication, Competitive Advantage, Competitive Analysis, Conducting Research, Emotional Regulation, Empathy, Enterprise Architecture, Enterprise Integration, EvidenceBased Practice (EBP), Feasibility Studies, Google Cloud Platform, Growth Management, Inclusion {+ 36 more} Travel Requirements Government Clearance Required?
Posted 1 month ago
3.0 - 7.0 years
13 - 17 Lacs
Hyderabad
Work from Office
Career Category Safety Job Description Job Summary Responsible for performing adverse event/product complaints correlation analysis and post market surveillance and perform literature and regulatory intelligence review. Prepare and provide metrics for management reviews, as well as data pulls and applicable sections for Global Periodic Aggregate Safety Reports, Device Periodic Safety Update Reports (PSUR), Medical Device Regulation (MDR) and Clinical Evaluation Reports (CER). Roles and Responsibilities Key Activities Working under the supervision of the Post Market Surveillance and Trending Lead, the Combination Product & Medical Device Safety Vigilance Specialist will be responsible for: Regulatory Intelligence Review Review Regulatory updates from GPS PV Intelligence for impact to Combination Product Safety (CPS). Literature Review Perform the review of literature search results for the applicable devices. Post-Product Risk Periodic Review Pull data from database review AEs and evaluate any changes to P2 values. External Safety Data Review Pull data from MAUDE (FDA Manufacturer and User facility device experience) and FAERs database. Product Complaint (PC) Trending Correlation with Adverse Events (AE) Evaluate AEs co-reported with PC excursions identified from monthly PC holistic review to assess impact to patient and user safety (i. e. , safety concerns or new harms). Reconcile AE lot excursions with PC lot excursions to support PC trending deep dives Post-marketing Surveillance of Combination Products and Medical Devices Pull data to support post marketing surveillance activities for combination products and medical devices. Metrics Pull, analyze and provide metrics for various governance forums. Support audits and inspections, as appropriate. Required Knowledge and Skills: Safety experience in biotech or pharmaceutical industry. Complaints or complaints trending within a development, manufacturing, or post-market environment. Knowledge of product complaints and adverse events intake and processing process. Ability to pull and analyse product complaints and/or adverse events data per request. Knowledge of medical devices or combination products, including device safety monitoring regulations and standards. Very strong knowledge of post market safety reporting regulations for medical devices/combination products globally. Data querying skills and experience with data visualizations tools such as Tableau, Power BI, or Python. Excellent interpersonal and teamwork skills. Critical scientific thinking and problem solving with attention to detail. Working knowledge of Microsoft Suite (Outlook, Word, Excel, PowerPoint). Preferred Knowledge and Skills: Knowledge of combination products and medical devices, including device safety monitoring regulations and standards. Ability to perform data analysis and derive insights. Organizational savvy and ability to operate effectively in a matrix environment. Prioritization and time management skills. Basic Qualifications: Doctorate degree and 8+ years of Post market surveillance and data analysis experience OR Master s degree or Bachelor s degree and 9+ years of Post market surveillance and data analysis experience .
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
So, what s the role all about Senior Cloud Systems Engineer is responsible for supporting systems hosted in our Public and Private Cloud for Infrastructure Team. How will you make an impact Be part of a cross-functional team which uses methodologies borrowed from DevOps to enable our partners across the organization to achieve success Build and improve DevOps tools and CI/CD processes Design, maintain, secure and support cloud infrastructure using infrastructure as code Design, maintain and support monitoring, alarming and scaling operations for cloud infrastructure Develop and maintain environment documentation Participate in a 24 x 7 on-call rotation schedule Familiar with ITIL Framework Have you got what it takes At least 4 years of experience as a Cloud or DevOps Engineer AWS and Azure infrastructure automation using Terraform Automation of Linux (Red Hat/CentOS) and Windows Server using industry standard tools (Ansible, Salt, Puppet, etc. ) Proven experience with AWS (including VPC, CloudFormation, ALB, NLB, Transit Gateway) Knowledge of scripting with Windows Power Shell or other current scripting languages Ability to work with development and operations teams, to achieve desired results, on common projects Proven analytical and problem-solving abilities Excellent attention to detail Strategic thinker and capable of learning new technologies quickly Very good communication with peers, subordinates and managers You will have an advantage if you also have Kubernetes Cluster infrastructure troubleshooting Administration of Ansible AWX/Red Hat Automation Platform Virtualization Experience a plus especially VMware Experience working in a secure, compliance driven environment (e. g. PCI/SOX/HiTrust/ISO) Certification in vendor or industry technologies, e. g. Microsoft, Linux, etc What s in it for you Enjoy NICE-FLEX! Requisition ID: 7848 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE
Posted 1 month ago
5.0 - 7.0 years
5 - 9 Lacs
Hyderabad
Work from Office
At NationsBenefits, we are leading the transformation of the insurance industry by developing innovative benefits management solutions. We focus on modernizing complex back-office systems to create scalable, secure, and high-performing platforms that streamline operations for our clients. As part of our strategic growth, we are focused on platform modernization transitioning legacy systems to modern, cloud-native architectures that support the scalability, reliability, and high performance of core back- office functions in the insurance domain. We are seeking a highly skilled and experienced Sr. S L Developer with 5-7 years of hands- on expertise in performance tuning, optimization of complex S L queries and stored procedures, and advanced database architecture. The ideal candidate will play a key role in enhancing the performance, scalability, and reliability of our data systems by leveraging advanced database optimization techniques and collaborating with cross-functional teams. Key Responsibilities: Design, develop, and optimize complex S L queries and stored procedures for high performance and scalability. Conduct performance tuning and troubleshoot slow-running queries using profiling and monitoring tools. Analyze and improve database architecture, including indexing, partitioning, and sharding strategies. Establish and enforce best practices for S L development, data retrieval, and database design. Work closely with data architects, backend engineers, and DevOps to ensure optimal database reliability and performance. Monitor and evaluate database performance metrics, proactively identifying and addressing potential issues. Create and maintain technical documentation for optimized queries, stored procedures, and overall database design. Participate in code reviews and performance assessments to ensure S L code quality and maintainability. Required Skills G ualifications: 5-7 years of strong experience in S L development and query optimization. Expertise in tuning complex queries and stored procedures for large-scale datasets. Hands-on experience with tools like S L Profiler, Extended Events, uery Store, or similar performance monitoring utilities. Deep knowledge of indexing strategies, data partitioning, and sharding techniques. Strong understanding of execution plans, index types (clustered/non-clustered), and join operations. Proficient in relational data modeling and normalization principles. Experience with RDBMS platforms such as Microsoft S L Server, PostgreS L, MyS L, or Oracle. Capability to analyze database metrics and build custom performance dashboards. Familiarity with a programming language such as C# or . NET is a plus. Exposure to Python or Shell scripting for automation and data processing is preferred. Experience working with high-throughput transactional systems or large-scale data warehouses is advantageous. Excellent problem-solving and analytical skills. Strong communication and documentation abilities. Ability to work independently and collaboratively across cross-functional teams. Bachelors degree or higher in Computer Science, Information Technology, or a related field.
Posted 1 month ago
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