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6.0 - 8.0 years

8 - 10 Lacs

Bengaluru

Work from Office

KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focussed and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment. The person will work on a variety of projects in a highly collaborative, fast-paced environment. The person will be responsible for software development activities of KPMG, India. Part of the development team, he/she will work on the full life cycle of the process, develop code and unit testing. He/she will work closely with Technical Architect, Business Analyst, user interaction designers, and other software engineers to develop new product offerings and improve existing ones. Additionally, the person will ensure that all development practices are in compliance with KPMG s best practices policies and procedures. This role requires quick ramp up on new technologies whenever required. Bachelor s or master s degree in computer science, Information Technology, or a related field. . Role: Power BI Developer Location: Chennai Experience: 6 to 8 years Responsibilities: Data Visualization : Design, develop, and maintain interactive data visualizations and reports using Power BI. Data Modeling : Create and optimize data models to support business requirements. Data Integration : Integrate Power BI reports into other applications for enhanced business capabilities. Collaboration : Work with business stakeholders to understand their data visualization and business intelligence needs. Performance Optimization : Monitor and optimize the performance of Power BI reports and dashboards. Security : Implement row-level security on data and ensure compliance with data governance policies. Advanced Calculations : Use DAX (Data Analysis Expressions) to perform advanced calculations on data sets. Documentation : Document processes and methodologies used in developing Power BI solutions. Experience : Proven experience in data analysis, data visualization, and business intelligence. Technical Skills : Proficiency in Power BI, DAX, and data modeling. Analytical Skills : Strong analytical and problem-solving skills. Communication : Excellent communication and teamwork skills. Certifications : Relevant certifications such as Microsoft Certified: Data Analyst Associate are a plus

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5.0 - 8.0 years

7 - 10 Lacs

Bengaluru

Work from Office

Required Skills Technology | Endpoint Management- SCCM Technology | Endpoint Management- Intune, 1E Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | JCT/ JA/JCESA Experienced Technology Manager to lead our IT operations, with a focus on managing and optimizing systems using SCCM, JAMF, 1E Tachyon, and Intune. The successful candidate will play a key role in ensuring the efficient deployment, management, and support of our organization s technology infrastructure. Responsibilities: SCCM Management: Design, implement, and maintain System Center Configuration Manager (SCCM) solutions. Oversee software distribution, updates, and patch management through SCCM. Troubleshoot and resolve SCCM-related issues to ensure a stable and secure IT environment. JAMF Administration: Lead the administration of JAMF Pro for macOS and iOS device management. Implement and optimize JAMF policies and configurations for efficient endpoint management. Collaborate with cross-functional teams to integrate JAMF into the overall IT ecosystem. 1E Tachyon Expertise: Utilize 1E Tachyon to optimize endpoint performance and troubleshoot issues proactively. Implement automation and scripting using 1E Tachyon for rapid issue resolution. Stay current with 1E Tachyon updates and best practices to enhance system efficiency. Intune Deployment and Management: Design and implement Microsoft Intune solutions for mobile device management (MDM) and application deployment. Manage security policies and compliance settings within Intune to ensure a secure IT environment. Collaborate with security teams to implement Intune-based security controls. Team Leadership: Provide leadership and mentorship to a team of IT professionals responsible for endpoint management. Foster a collaborative and innovative team culture focused on continuous improvement. Conduct regular training sessions to enhance team skills in SCCM, JAMF, 1E Tachyon, and Intune. Documentation and Reporting: Maintain comprehensive documentation of SCCM, JAMF, 1E Tachyon, and Intune configurations and processes. Generate regular reports on system performance and security compliance

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1.0 - 4.0 years

3 - 6 Lacs

Mumbai

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Any technical graduate/post graduate, BE, B-tech, BCA, MCA, Mtech etc. . Hands-on experience with DLP tools (e.g., Symantec DLP, Forcepoint DLP, Microsoft Purview, McAfee DLP, Digital Guardian, Netskope). Strong understanding of data classification, encryption, and regulatory compliance frameworks. Expertise in network security, endpoint security, and cloud security. Experience in SIEM integration, CASB solutions, and data discovery tools. Knowledge of incident response frameworks and forensic investigation techniques.

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4.0 - 6.0 years

6 - 8 Lacs

Bengaluru

Work from Office

KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focussed and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment. The person will work on a variety of projects in a highly collaborative, fast-paced environment. The person will be responsible for software development activities of KPMG, India. Part of the development team, he/she will work on the full life cycle of the process, develop code and unit testing. He/she will work closely with Technical Architect, Business Analyst, user interaction designers, and other software engineers to develop new product offerings and improve existing ones. Additionally, the person will ensure that all development practices are in compliance with KPMG s best practices policies and procedures. This role requires quick ramp up on new technologies whenever required. Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. . Role : Azure Data Engineer Location: Bangalore Experience: 4 to 6 years Data Management : Design, implement, and manage data solutions on the Microsoft Azure cloud platform. Data Integration : Develop and maintain data pipelines, ensuring efficient data extraction, transformation, and loading (ETL) processes using Azure Data Factory. Data Storage : Work with various Azure data storage solutions like Azure SQL Database, Azure Data Lake Storage, and Azure Cosmos DB. Big Data Processing : Utilize big data technologies such as Azure Databricks and Apache Spark to handle and analyze large datasets. Data Architecture : Design and optimize data models and architectures to meet business requirements. Performance Monitoring : Monitor and optimize the performance of data systems and pipelines. Collaboration : Collaborate with data scientists, analysts, and other stakeholders to support data-driven decision-making. Security and Compliance : Ensure data solutions comply with security and regulatory requirements. Technical Skills : Proficiency in Azure Data Factory, Azure Databricks, Azure SQL Database, and other Azure data tools. Analytical Skills : Strong analytical and problem-solving skills. Communication : Excellent communication and teamwork skills. Certifications : Relevant certifications such as Microsoft Certified: Azure Data Engineer Associate are a plus.

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5.0 - 8.0 years

7 - 10 Lacs

Bengaluru

Work from Office

The role involves extensive hands-on activities. Here are key job responsibilities Understand the Payments industry and where Visa Direct Payout Services fits in the payment s ecosystem Understand the business initiatives and their importance to the growth of Visa Direct Payout Services. Develop a good understanding of the Visa Direct Payout Services technology platforms and the 3 rails of money movement cards, accounts and wallets. Collaborate with product owners and technical staff globally to define requirements for new features and enhancements to the platform. Evaluate technical options and provide recommendation on scope and scale of effort required to develop an end-to-end solution. Manage and mentor a team of talented engineers. Take ownership and lead the engineering responsibility for multiple components of the platform with a focus on security, high scalability (3000+ tps), and six nines of availability. Actively participate in defining architecture and creating solution documents, consistently, be hands-on with low level design, code review, coding and unit testing activities. Encourage & ensure the team is utilize GenAI tools to enhance software development processes, including code generation, optimization, and testing. Collaborate with cross-functional teams to integrate AI solutions into existing systems and workflows. Coordinate engineering activities across the delivery of the project and work with engineers to ensure they are delivering efficiently and to high quality standards. Co-ordinate and influence business and technology partners spread across different regions to mitigate these risks. Ability to identify and manage risks at all stages of the project. Build a culture of engineering excellence within the team, drive adoption of practices like continuous integration, security, code reviews, code coverage, code quality and shift left practices. Identify opportunities for further enhancements and refinements to standards, processes and systems. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualifications: *5+ years of relevant work experience with a Bachelor s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. Preferred Qualifications: * 5+ years of relevant work experience with a Bachelor s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. * Delivered complex projects where complexity is a function of a combination of these factors domain knowledge, distributed architecture, technical stack, influencing and collaborating with multiple technology partners and business partners * Strong understanding of generative AI models and tools, such as GPT, Llama, and Anthropic etc., and using MCP (Model Context Protocol) * Familiarity with GenAI tools such as GitHub copilot, ChatGPT, Claude, Copilot for Microsoft 365, and other relevant platforms * Experience as a technical leader with ability to understand the requirements and independently, architect, design and resilient enterprise applications. * Experience of managing an engineering team of 4-6 people for at least 2 years is mandatory. * Proficiency in Java 8+ (Core Java, memory management, concurrency, functional programming) and experience with REST APIs, JSON and exposure to container based technologies. * Experience with Agile development incorporating Continuous Integration and Continuous Delivery, utilizing technologies such as GIT, Maven, Jenkins, Triton, Chef, Sonar, Clover, JUnit, Mockito. * Experience with shift left practices and performance testing applications. * Collaborate with security team to implement and verify secure coding techniques. * Passion to work with people and help mentor your team to reach new heights. * Experience in the Payment domain is a plus.

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6.0 - 11.0 years

8 - 13 Lacs

Mumbai

Work from Office

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We are seeking proven sales performers to help us grow our customer base for our Manufacturing and Energy industry vertical in West India. This is a role for someone who is a hunter and eager for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the South India market. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world. Responsibilities: - Developing and maintaining relationships within our Manufacturing and Energy industry vertical focused on accounts in West India. - Leading complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications. - Rich C-level connect in West region - Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers. Requirements: - 6+ years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. Job grade and salary will be commensurate with experience. - Successful track-record managing deals with customers in West India - Consistently over-achieved quota in past positions. - Ability to create customer value and Volume deals. - Experience managing and closing complex sales-cycles in the manufacturing and energy industry. - Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Desired Skills: - Strong and demonstrated written and verbal communications skills. - Previous Sales Methodology training preferred. - CRM experience preferred. - Understanding of Cloud computing technology is preferred - Ability to work at a fast pace, team environment. - Strong customer references. - Strong digital literacy, including CRM, Microsoft Word, PowerPoint and Excel. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement

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3.0 - 8.0 years

5 - 10 Lacs

Hyderabad

Work from Office

Not Applicable Specialism Data, Analytics & AI Management Level Senior Associate & Summary At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decisionmaking and driving business growth. In data engineering at PwC, you will focus on designing and building data infrastructure and systems to enable efficient data processing and analysis. You will be responsible for developing and implementing data pipelines, data integration, and data transformation solutions. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary Design and implement data solutions and data models using Azure Data Lake to support Data Warehouse, Data Lake, and Lakehouse architectures, ensuring seamless integration with Azure Fabric services. Develop and manage data ingestion pipelines for both batch and streaming data using Azure Data Fabric to ensure efficient and reliable data flow. Responsibilities Experience with Apache Spark / PySpark for data processing and optimization, within Azure Fabric environments. Apply data governance best practices using Azure Purview, including metadata management, data cataloging, and lineage tracking, to ensure compliance and effective data management within Azure Fabric ecosystems. Utilize Azure Fabrics Toolbox and MetadataDriven Ingestion & Processing accelerators to enhance data processing workflows and improve efficiency. Mandatory skill sets Perform data migration from legacy databases or other cloud platforms to Azure Fabric, leveraging Azure Migrate and other Azurenative migration tools. Collaborate with source system owners to integrate data from multiple source databases, making use of Azure Fabrics data integration capabilities to ensure seamless data consolidation. Preferred skill sets 3+ years of experience in data engineering, with handson experience in Azure Fabric. Good understanding of Lakehouse architecture, OneLake, and Microsoft Fabric components. Strong expertise in Spark/PySpark, and Azure SQLbased solutions,Azure Data Factory, Azure Databricks. Strong experience in data migration strategies involving legacy or cloudnative data sources. Years of experience required 5 to 10 years experience req. Education qualification B.Tech / M.Tech (Computer Science, Mathematics & Scientific Computing etc.) Education Degrees/Field of Study required Master of Engineering, Bachelor of Engineering Degrees/Field of Study preferred Required Skills Fabric Design Accepting Feedback, Accepting Feedback, Active Listening, Agile Scalability, Amazon Web Services (AWS), Analytical Thinking, Apache Airflow, Apache Hadoop, Azure Data Factory, Communication, Creativity, Data Anonymization, Data Architecture, Database Administration, Database Management System (DBMS), Database Optimization, Database Security Best Practices, Databricks Unified Data Analytics Platform, Data Engineering, Data Engineering Platforms, Data Infrastructure, Data Integration, Data Lake, Data Modeling, Data Pipeline {+ 27 more} No

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12.0 - 15.0 years

40 - 50 Lacs

Coimbatore

Work from Office

Experience: 12-15 years Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements. Review and integrate the technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software and security. Requirements : Educational Qualification: A bachelor s or master s degree in engineering (Mechanical / Information Technology / MCA / Computer Science) TOGAF or Microsoft Architect or another external certificate Any Vendor certification on MES MOM PMP certification preferred. Responsibilities: Lead team for architecture and MES MOM solution for Manufacturing industry Provides subject matter expertise for manufacturing and digital transformation of manufacturing industry. Can handle Architecting manufacturing Solution. Manage and Control stack holders for a manufacturing program or solution Take forward conversations with clients and stack holders on manufacturing solutions and digital strategy for industry. Technical Experience: Hands on technical person with exposure to manufacturing industry tech and solution over 7 years Has done end-to-end MES MOM implementations and Architectures. Completed at least 1 digital transformation and manufacturing solution implementation. Has implementation exposure for various OT/IT integrations for manufacturing industry. At least 2 MEM MOM products and their implements Experience on at least one platform in an Architect s role for over 1 year Aware and can converse with leaders on digital transformation and digital strategy definition for manufacturing industry Worked with IOT, IIOT, Edge OPC, Server Client, Digital Twins, Digital Thread Job Location: Coimbatore

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4.0 - 6.0 years

6 - 8 Lacs

Gurugram

Work from Office

KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focussed and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.. Bachelor s degree or higher in Information Technology , Engineering, or a related field. B.E / B.Tech/ BCA/ MBA/ MCA Full-Time Education Equal Opportunity Employer: . Exp- 4-6years Power Apps Technical expert with experience in IT industry, as well as proven skills in technical consulting. Be able to show skills across advising, scoping, designing and defining projects which are either complex or broad in scope. This is a wide-ranging role where you ll be able to flex your technical and professional skills, as you confidently oversee Shell s computing strategy for end user productivity and help us lead on standards for cloud consumption Develop Power Apps solutions on the Microsoft Power Platform, including Common Data Service (CDS), Power Apps and Dynamics 365 CE Experience in developing new Power Apps model-driven and canvas apps as well as enhancing existing apps Development knowledge on CRM Plugins, CRM Workflows Development knowledge on PCF Controls for both canvas and model driven apps Strong development knowledge on customization of Views/forms using JavaScript Strong development knowledge on Microsoft stack especially C#, ASP.NET, Azure and Office 365. Ability to create custom connectors for Power Automate Experience with SharePoint integration scenarios with Power Apps and D365

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3.0 - 7.0 years

4 - 8 Lacs

Hyderabad

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Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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2.0 - 5.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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7.0 - 8.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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0.0 - 3.0 years

0 Lacs

Mumbai, Navi Mumbai

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We are seeking a motivated and tech-savvy individual to join our IT team as a Trainee Hardware Engineer(IT Support Technician). This entry-level role is ideal for someone with a basic understanding of IT systems, strong problem-solving skills, and a willingness to learn and grow within the organization. Assist with the setup, maintenance, and troubleshooting of computer hardware, software, and network systems. Provide first-level technical support to end-users (in person, by phone, or via email). Monitor and maintain IT inventory, including hardware, software licenses, and accessories. Install and configure new workstations, printers, and other peripherals. Support regular data backups and system updates. Document IT issues and resolutions in the help desk system. Assist with system upgrades, patch management, and cybersecurity best practices. Maintain cleanliness and organization of IT workspaces and storage. Fixing the desktop/laptop issue at the primary level. Fixing network-related issues, like re-crimping, checking routers, cable connections, WIFI connections etc. Basic knowledge of Windows and/or macOS environments. Familiarity with common office applications (Microsoft Office, Google Workspace). Good communication skills and a helpful attitude. Ability to follow instructions and work independently when needed. Eagerness to learn and adapt in a fast-paced IT environment. High school diploma or equivalent; a diploma or certification in IT is a plus (e.g., CompTIA A+, Microsoft Certified Fundamentals).

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3.0 - 7.0 years

3 - 5 Lacs

Hyderabad

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Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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5.0 - 13.0 years

5 - 9 Lacs

Hyderabad

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Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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2.0 - 5.0 years

3 - 7 Lacs

Hyderabad

Work from Office

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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8.0 - 10.0 years

6 - 9 Lacs

Hyderabad

Work from Office

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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5.0 - 10.0 years

6 - 10 Lacs

Hyderabad

Work from Office

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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3.0 - 7.0 years

2 - 5 Lacs

Hyderabad

Work from Office

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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6.0 - 10.0 years

5 - 9 Lacs

Hyderabad

Work from Office

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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7.0 - 10.0 years

9 - 13 Lacs

Hyderabad

Work from Office

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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6.0 - 8.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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2.0 - 6.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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5.0 - 10.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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8.0 - 13.0 years

35 - 40 Lacs

Bengaluru

Work from Office

Req ID: 330354 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Field Tech Director - DWS to join our team in Bangalore, Karn taka (IN-KA), India (IN). As a People Leader and Service Delivery Manager, the Associate Director is responsible for all aspects of hiring and development of their direct reports. The Associate Director is also responsible for delivery of services to our clients and client satisfaction. They will be leading a global team to ensure adherence to the contract and customer satisfaction. Role Responsibilities Responsible for end-to-end Digital Workplace Services delivery and directing the Field Service Team to achieve Quality, SLA, and Customer Satisfaction performance results, ensuring adequate delivery, schedules, developing the team, and maintaining overall quality Develop Personnel Conduct Client Field AHOD Meeting Team 1 on 1 Sessions HR Onboarding / Off boarding Provides direct supervision to a team of professional level team members globally. Regularly coaches and mentors team members. Regularly review the work and performance of team members. Ensures team achieves specific performance metrics. Sets and communicates clear expectations for work outcomes and manages performance. Responsible for monitoring SLA Performance, Program Implementations, and Customer Service Improvement (CSI) Programs. The Onsite Delivery Manager will coordinate with NTT DATA Client Delivery Executive and Client Program Owners on Daily, Weekly, Monthly Client priorities & projects. Conduct Daily Plan of Day call with Regional Lead Technicians Monitor and achieve SLA Performance by enterprise & client locations Deliver Program Quality (CSAT, Process Compliance, etc.) Coordinate Field Service Tower Integration activities (Service Desk, Desktop Engineering) Manage Delivery Cost Standardize Delivery Functions Ensure operational continuity (Staffing, Knowledge Base, etc.) Responsible for ensuring Client End Users & Business Unit Program Owners receive high customer satisfaction. The Delivery Manager will partner with NTT DATA client Delivery Executive and Client program Owner to conduct approved CSAT & Program Surveys. Conduct root cause analysis & implement pertinent Customer Service Improvement Plans. Travel required at times both domestic and international. (up to 15%) Supports leadership team in business process improvements. Customer Engagement - Maintain strong relationship with key customer contacts Core competencies in the Digital Workplace Services portfolio Desktop Engineering (imaging, provisioning, Microsoft EPM) Field Services Mobility (Modern Device Management) Service Desk Unified Communication and Collaboration (O365, Email, SharePoint, Teams) Virtual Desktop Services (Azure) Strong Leadership capabilities Lead across multiple service areas Foster collaboration and inclusion Facilitate escalation bridges One NTT (presence) to customer Excellent communication skills (business acumen) Daily Meetings Monthly Status Monthly Governance Results Driven Own / coordinate complex workstreams Deliver in quality Primary stakeholder in account projects Understanding of Device as a Service and Asset Management (preferred) Vendor agreements Ordering process Refresh process Inventory planning and tracking Flexible Schedule (Global Operating Model) Leveraged service teams in India Client Leadership in EMEA Field Services (EMEA and US) Basic Qualifications 8+ years previous IT leadership experience 5+ years prior technical/IT experience Additional Skills Undergraduate degree or equivalent combination of education and work experience ITIL Certification Excellent verbal and written communication skills Ability to create and document processes Proficiency with Excel Project Management Experience Experience with AI, a plus. Strong negotiation skills. Demonstrated strong leadership skills

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