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3.0 - 5.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Responsibilities Lead delivery of IT scope for assigned projects and applications. Lead the review of Business Requirements and work closely with business partners to complete detailed business requirement documentation to reduce ambiguity. Clearly define systems work scope and objectives based on Business Requirements. Clearly understand the business problem and business value of requirements, understanding the minimal viable product that meets business need Provide comprehensive consultation to business and IT management at the highest technical level through all phases of the application development life cycle Develop and maintain documentation of system processes for assigned applications and/or projects. Work closely with business and IT management to identify application development solutions, new applications or modifications to existing programs, capability to reuse existing code, integration of purchased solutions or a combination there of and the appropriate software development methodology alternatives. Possess in depth professional knowledge and subject matter expertise in business process and technology components of assigned applications; maintain technical and functional expertise Consistently demonstrate the ability to work independently and communicate questions and concerns of business and technical design Research, evaluate and estimate alternative solutions and recommend the most efficient and cost effective application programming solution that addresses the business requirement Facilitate and translate Business Requirements into systems functional specifications and system design specifications. Provide systems expertise to system users, business partners, and other internal/external customers including trouble shooting issues and identifying and correcting inefficiencies. Assist Enterprise and Application Architecture with business and technical knowledge of projects and strategy/roadmaps Ability to influence others within and across business and IT functions Provide constructive feedback to business and IT partners Provide coaching and guidance to resources in the Advisor and Senior Advisor role Provide input to project and system test strategies and test plans. Participate in test evidence walkthroughs Qualifications Experience with reviewing business requirements, system functional requirements, and developing systems specifications. Working knowledge of the Agile methodology. Strong knowledge of Systems Analyst responsibilities and processes. Knowledge of / experience with QA processes and testing requirements. Some knowledge of Oracle, TOAD, reporting tools (e.g. OBIEE), Microsoft Tools (Excel, Word, Visio) Some knowledge of midrange and mainframe systems, relational database concepts and functionality. Prior experience with financial accounting and financial reporting systems is preferred. Bachelor degree in Computer Science or a related discipline and at least 3-5 years of experience as a Business Analyst, Systems Analyst, Developer, or related field required. About Evernorth Health Services
Posted 2 days ago
15.0 - 20.0 years
11 - 16 Lacs
Bengaluru
Work from Office
System Manageability Test architect THE ROLE: We are seeking an engineer to join our team that will thrive in a fast-paced work environment, using effective communication, problem-solving and prioritization skills. Individuals that are well organized, show great attention to detail, and employ critical thinking are well-suited for our team. THE PERSON: This AMD (Advanced Micro Devices) team is looking for a senior level person that can help guide the team, mentor upcoming developers, provide long range strategy, and is willing to jump in to help resolve issues quickly. You will be involved in all areas that impact the team including performance, automation, and development. The right candidate will be informed on the latest trends and become prepared to give consultative direction to senior management. Experience: 15+ Years, with 4 years of experience on Test architecture for Client and/or Server manageability function Job Description The personnel will be responsible for architecting the test cases for the System manageability including simulating the IT network scaling from a few to several thousand machines. Work with 3 rd party IT teams to understand their setup simulate Skills 15+ years of experience, of which at least 4 years on architecting the System manageability use case testing Experience in technically driving the System manageability test teams Hands on experience on Microsoft manageability solutions like Intune, SCCM Familiarity with manageability protocols like DASH, Redfish Paying attention to details Participation in the DMTF forums is preferred Responsibilities Technically drive the Release and Test Engineering System manageability teams (Test architect). Collaborate with the Development Product management teams in planning the Manageability roadmap Co-ordinate with FTE support teams for the demonstrations to the potential customers Support the development team in narrowing down for triaging the issues A powerful desire to learn new skills and understand new features as they are added Proven record of accomplishment of working within and across groups Effective communication skills Responsible for exploring opportunities to improve product Work closely with other team members to understand design architecture and to propose solutions to improve and enhance products ACADEMIC CREDENTIALS: Bachelor s/ Master s/PhD in Electrical/Electronics/Computer Engineering, Computer Science, or a closely related field Location: Whitefield, Bangalore #LI-SK3 Benefits offered are described: AMD benefits at a glance .
Posted 2 days ago
5.0 - 8.0 years
8 - 13 Lacs
Hyderabad
Work from Office
ABOUT EVERNORTH: Evernorth exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don t, won t or can t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Program Management Delivery Lead Analyst Position Summary: The Program Management Delivery Lead Analyst is responsible for the governance processes associated with business project delivery for the Finance and Accounting organizations. Responsibilities include elements of project management, status tracking, communication with workstreams and external stakeholders, content development to support communications, documentation of project artifacts, and facilitation of training and testing events. This individual will work with users, technology partners, other project team members, and workstream teams. Job Description Responsibilities : The Program Management Delivery Lead Analyst responsibilities include, but are not limited to: Content creation to support Kick off meetings for project initiatives and other communication material, Management of documentation on SharePoint and other project tools (Jira) Collaborate with Project Managers to create, maintain and monitor project plan Collaborate with Project Managers to create and maintain cutover and transition planning; support monitoring of cutover activity status. Support the administration and monitoring of Hypercare periods and performance relative to KPIs; may include routing issues and inquiries to appropriate subject matter experts Assist change and workstream leads to ensure training, end user support coverage is without gaps; support may involve content creation and user support triage Loading and management of test scripts in testing tool: Zephyr. Monitoring and development of formal testing entrance and exit gate materials Support the planning, administration and status reporting of testing cycles inclusive of tester environmental readiness and defect tracking and remediation efforts. Coordination Management of test triage calls Support development of testing scenarios in collaboration with workstream leads and QA teams; align testing scenarios to requirements for traceability. Review Scenarios for breadth and depth of coverage and support business stakeholder review process for day in the life testing coverage for UAT cycles. Support test script development with workstream leads as needed. Execute / administer program and governance management process inclusive of progress status reporting, risk and issue tracing and change control management. Create governance committee materials. Create broad communication materials for extended stakeholder teams Competencies / Skills: Ability to review deliverables for completeness, quality, and compliance with established project standards. Ability to resolve conflict (striving for win-win outcomes); ability to execute with limited information and ambiguity Ability to deal with organizational politics including ability to navigate a highly matrixed organization effectively. Strong Influencing skills (sound business and technical acumen as well as skilled at achieving buy-in for delivery strategies) Stakeholder management (setting and managing expectations) Strong business acumen including ability to effectively articulate business objectives. Analytical skills, Highly Focused, Team player, Versatile, Resourceful Ability to learn and apply quickly including ability to effectively impart knowledge to others. Effective under pressure Precise communication skills, including an ability to project clarity and precision in verbal and written communication and strong presentation skills. Strong problem-solving and critical thinking skills Project Management Requirements gathering User interaction / customer service Reporting and Dashboards Experience Required: Qualified candidates will typically have 5 - 8 years of project experience within finance and accounting spaces inclusive of planning, status tracking, testing, and coordination communication across multiple workstreams. Successful candidates will be high energy, self-starters with a focus on quality output and project delivery success. Successful candidates will have project experience in Oracle Cloud ERP EDM technologies. Experience Desired: Bachelor s degree in accounting, finance, or a related field preferred Desired Tool Experience Project Practices: Oracle Cloud Tools (ERP EDM), Microsoft Suite, Agile, Jira, Zeyphyr, Saviynt, Aveska, Sharepoint, and Confluence Demonstrated experience establishing and delivering complex projects/initiatives within agreed upon parameters while achieving the benefits and/or value-added results. Experience with Agile delivery methodology. Location Hours of Work (Hyderabad - Hybrid - 11.30AM IST to 8.30PM IST) Equal Opportunity Statement About Evernorth Health Services
Posted 2 days ago
5.0 - 10.0 years
20 - 27 Lacs
Chennai
Work from Office
Job title: Lead Consultant - Enterprise Platform Systems Career level: E Introduction to role The Universal Service Experience (USE) Platform Systems Admin and Technical Services Lead is responsible for overseeing the USE platform s systems administration, strategic management, operation, and continuous improvement. The role supports the Enterprise Platform Owner in ensuring the alignment of the platform s delivered services with business needs, whilst managing demand and user/systems administration to deliver measurable, high-quality employee engagement service. The USE Platform Systems Administrator and Technical Services Lead plays a critical role in the successful delivery and operation of the USE platform s services, ensuring they are reliable, scalable, secure, and follows regulatory policy. In collaboration with the USE Platform Technical Owner and Platform Architect, the role involves maintaining a collaborative partnership with both the AstraZeneca business customers, the wider AstraZeneca business, integrated systems owners, and the MoveWorks organisation. This collaboration enables the platform team to prioritise and schedule technical change whilst minimising impact on the ongoing BAU services. The role involves proactively collaborating with key AZ business and technology customers to provide guidance in the service success focus areas determined as crucial to helping AstraZeneca achieve desired outcomes. The USE Platform Systems Admin and Technical Services Lead is responsible for the system administration of the USE platform, using the MoveWorks Control Console to manage user access, security privileges, system features, and workflows automating processes. Additionally, the role also involves the ownership of the USE platform s backlog of updates and technical changes, responsible for leading prioritisation of the backlog entries and managing the release lifecycle. By owning and maintaining a pipeline of demand, the process of engaging the USE Platform Ops team to ensure standards are maintained, solutions are found to business outcomes using an Out of the Box (OOTB) functionality is streamlined. They will also keep on top of the day-to-day delivery and quality of service, presenting a single point of escalation in response to major incidents and root cause analysis. Accountabilities Lead the definition, design, and build of USE Enterprise Platform service demonstrating MoveWorks Copilot for the Enterprise , Service Management for Enterprise to address the AZ employee experience challenges and objectives. Work within larger enterprise transformation programmes to configure the business-aligned USE Enterprise Platform to complement AstraZeneca s employee experience enhancement agenda. Attend the Platform s Service Review Board, prioritising backlogged platform upgrades/patches, recording key service changes, and managing service risk and issues. Leading release management engaging with the Platform Engineers to manage platform change, whilst providing guidance, mentoring, and performance management. Administer the USE Platform, Employee/group delegated permissions, aligned with the managed RBAC set of personas, forms, workflows, and knowledge ingestion. Foster a collaborative environment, working closely with other IT teams, other AZ strategic platform service managers, the AZ business, and external vendors such as MoveWorks and ServiceNow. Identify training needs and opportunities for platform engineering team members to enhance their skills and capabilities. Identify key enablers to further enhance the USE Enterprise Platform and employee empowerment, and ensure they are implemented. Supervise technical debt and ensure in the long term it is removed through a strong relationship with MoveWorks. Manage diverse multi-discipline teams within an inclusive team culture where people are recognised for their contribution. Manage the day-to-day operations of USE platform, ensuring its availability, reliability, and performance. Manage Service Level Objectives (SLOs) and Platform critical metrics with MoveWorks and internal business customers, supporting GBS delivery of service. Lead the resolution or root causes of platform-related incidents and problems, minimising impact on the USE services. Oversee the pipeline and scheduled implementation of changes and releases to platform services, ensuring minimal disruption and alignment with business objectives. Continually monitor and manage platform performance and capacity to ensure it meets current and future business requirements. Collaborate with the AstraZeneca business, MoveWorks, and integrated platform owners e.g., ServiceNow and WorkDay, to forecast demand for USE services, including pipeline, and plan capacity accordingly. Plan and secure USE platform Operations and Support resources to meet demand and ensure optimal utilisation of the platform capabilities. Engage with AZ Business, GBS, HR, IT, and Finance customers to understand their ongoing requirements and translate them into USE platform service capabilities to be prioritised within the platform pipeline of demand. Prioritise USE platform demand requests based on business impact, urgency, and resource availability. Collaborate with the USE Platform Owner and Architect in developing and driving the USE platform strategic roadmap for services, ensuring alignment with business goals and technology trends. Collaborate with MoveWorks and platform owners of integrated AZ strategic platforms to identify and implement improvements to services using new technologies and standard processes. Drive innovation by exploring and adopting emerging technologies that enhance platform capabilities and deliver business value. Develop and enforce USE platform service policies and procedures ensuring compliance with data protection and privacy industry standards and regulations (HIPPA, GDPR etc). Identify and mitigate risks associated with USE platform services including security operational and compliance risks. Continually measure services and generate reports on platform availability performance compliance and improvement initiatives. Essential Skills/Experience Bachelors degree in Computer Science, Information Technology, Business Administration, Mathematics, Statistics or a related field, or equivalent experience Demonstrable experience in the delivery of large-scale technology transformation projects Solid understanding and experience deploying and managing technical services across a complex global enterprise A demonstrable understanding of Generative AI / Machine Learning capabilities Large Language Models and use cases for enhancing Employee Experience demonstrating and ingesting corporate knowledge Experience of providing ITSM in a large enterprise. The service elements performance measures demand management and customer relationship management Demonstrable experience of managing change and incidents for a system or platform using ServiceNow Experience in administering use access using Microsofts Active Dirtectory/Entra-ID 5+ years of experience in IT service management platform management or a related role Demonstrable experience in managing technical platforms and delivering high-quality IT services In-depth understanding of knowledge management principles article indexing techniques and data governance practices. Familiarity with IT service management (ITSM) ITIL processes Excellent project management skills with the ability to manage multiple projects simultaneously Strong problem-solving solve skills with an in-depth experience of incident management Demonstrated ability to work in a fast-paced meaningful varied environment experienced in managing system releases management of change Understanding of Scrum (Agile) support development practices Certified ITIL v4 Foundation or higher certifications Desirable Skills/Experience Experience in the pharmaceutical industry or related fields Advanced degree or equivalent experience in Computer Science Information Technology Business Administration Mathematics Statistics or a related field Good understanding of AI/ML Governance Ethics Management Training in an understanding of Generative AI/ML Deep Learning Models providing technical context to USE Copilot potential issues An understanding of knowledge management practices their importance to a global organisation Relevant foundation certifications in MoveWorks ServiceNow ITSM or related areas are a plus ITIL v4 Service Management Certification PMI Project Management Professional (PMP) Certification Experience in Lean Agile Ways of Working Good storytelling capability Demonstrable People/Process Management skills Proficient in communicating with managing key business technical customers When we put unexpected teams in the same room we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect work at pace challenge perceptions. Thats why we work on average a minimum of three days per week from the office. But that doesnt mean were not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique ambitious world. At AstraZeneca our work has a direct impact on patients transforming our ability to develop life-changing medicines. We empower our teams to perform at their peak combining innovative science with leading digital technology platforms. Join us at this crucial stage as we become a digital data-led enterprise driving cross-company change to disrupt an entire industry. Ready to make an impactApply now! 13-Jun-2025 19-Jun-2025
Posted 2 days ago
4.0 - 5.0 years
13 - 14 Lacs
Chennai
Work from Office
Role Title - Consultant - Power BI Location - Chennai We are one purpose-led global organisation. The enablers and innovators, ensuring that we can fulfil our mission to push the boundaries of science and discover and develop life-changing medicines. We take pride in working close to the cause, opening the locks to save lives, ultimately making a massive difference to the outside world. AstraZeneca (AZ) is in a period of strong growth and our employees have a united purpose to make a difference to patients around the world who need both our medicines and the ongoing developments from our science. In this journey AZ must continue to work across borders and with partners and new colleagues in a fast and seamless way. The ambition, size and complexity of the organisation, coupled with the opportunities afforded by new technology, has led the Board to approve a large-scale transformation programme - Axial. The Axial Programme will be powered by S/4HANA a new ERP (Enterprise Resource Planning) system which will be implemented right across the organisation and will provide our business with standardised processes, enhanced financial management, common data and real time reporting, transforming the way we work through our entire supply chain - from bench to patient. The new system will be used by more than 20,000 employees daily, is foundational to all AZ entities and is central to most core business processes. This is a once in a generation programme for AstraZeneca and will shape our ways of working globally for many years to come. The Axial programme needs the best talent to work in it. Whether it s the technical skills, business understanding or change leadership, we want to ensure we have the strongest team deployed throughout. We are aiming to deliver a world class change programme that leaves all employees with a fuller understanding of their role in the end-to-end nature of our global company. This programme will provide AZ with a competitive edge, to the benefit of our employees, customers and patients. We are seeking a skilled and detail-oriented Power BI Developer with 4 to 5 years of experience in designing, developing, and deploying business intelligence solutions using Microsoft Power BI. The ideal candidate will have a strong understanding of data modelling, DAX, Power Query, and dashboard/report creation. Experience or knowledge of LeanIX is a significant advantage. What you ll do Design and develop interactive dashboards, reports, and visualizations using Power BI based on business requirements. Build and optimize data models (Star/Snowflake schema) for efficient reporting and analysis. Write complex DAX expressions for calculated measures and columns. Connect to various data sources including SQL Server, Excel, SharePoint, and APIs. Collaborate with business stakeholders to gather and analyze reporting needs and deliver actionable insights. Maintain and publish reports via Power BI Service, including row-level security and scheduled refreshes. Document technical designs, report specifications, and metadata. Support performance tuning, troubleshooting, and end-user training. Work closely with data engineering and architecture teams to ensure clean and reliable data. Leverage LeanIX (if applicable) for IT landscape documentation and architecture insights to align reporting with enterprise architecture standards. Essential for the role 4 to 5 years of professional experience with Power BI. Strong knowledge of Power BI Desktop, Power BI Service, DAX, Power Query (M Language), and data modelling best practices. Solid understanding of relational databases and SQL. Experience in working with large datasets and optimizing performance. Strong analytical thinking and problem-solving skills. Good communication skills to interact with business and technical teams Desirable for the role Bachelor s degree in computer science, Information Systems, Engineering, or related field. Working knowledge or exposure to LeanIX for enterprise architecture mapping and integration. Experience with other reporting/analytics tools (e.g., Tableau, SSRS) is a plus. Familiarity with Azure Data Services, Power Platform (PowerApps, Power Automate). Exposure to Agile/Scrum methodologies. At Astrazeneca we re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We re on an exciting journey to pioneer the future of healthcare. So, what s next Are you already imaging yourself joining our teamGood, because we can t wait to hear from you. Are you ready to bring new ideas and fresh thinking to the tableBrilliant! We have one seat available and hope its yours If you re curious to know more then we welcome your application no later than Where can I find out more Our Social Media, Follow AstraZeneca on LinkedIn https: / / www.linkedin.com / company / 1603 / Follow AstraZeneca on Facebook https: / / www.facebook.com / astrazenecacareers / Follow AstraZeneca on Instagram https: / / www.instagram.com / astrazeneca_careers / hl=en 13-Jun-2025
Posted 2 days ago
10.0 - 15.0 years
4 - 9 Lacs
Chennai
Work from Office
Receiving, Maintaining, accounting monitoring the movement of stocks Ensure staffing levels are adequate for operating the stores function Identifying the obsolescence parts list for decision making. Monitoring the Lubrication storage area Ensure FIFO, traceability of the parts stored. Ensure follow of safety process in the stores Decisions taken in the ECN meeting on stocks should be monitored Maintaining the stock level of supermarket with proper accounting Maintaining the inventory levels of the parts for both direct and indirect materials stored Purchase return parts to be supplied / returned to suppliers with proper communication with the details of dispatch information. Key user for Microsoft Dynamic 365 implementation Update of Performance of stores to HOD. Update the Kaizen boards and Stores Perpetual stock audit to be conducted and stock should be adjusted in the system after analyzing the difference Reconciliation of stocks in stores and subcontractors after getting the approval from HOD. Qualified as internal auditor for ISO9001:2015, ISO14001:2018, ISO45001:2018 ISO50001: 2018 All generated EMS general scraps shall be accounted, maintaining and disposed from scrap yard. MBA / Engineering with a minimum 10+ years of experience in a Warehouse Management Team Handling Experience Knowledge on Inventory and stock management Good Presentation skills Work-life integration Employee discounts Attractive remuneration system Flexible working hours Good development opportunities Health initiatives Mobile working
Posted 2 days ago
6.0 - 11.0 years
8 - 13 Lacs
Bengaluru
Work from Office
Overview About Business Unit: A consolidated team of database technology professionals, we provide expertise across all major database engines and Big Data solutions to support Epsilon products and platforms. The team has a unique alignment that combines a horizontal organizational structure with vertically aligned sub-groups dedicated to our clients. By adhering to consistent standards and best practices, the team ensures operational excellence and has close ties with product teams at Oracle, IBM, Cloudera, Amazon and Microsoft. Seeking a highly motivated and well-rounded Senior Oracle DBA with a strong development background to be part of a fast-paced production support and full-lifecycle implementation team. Candidate is expected to be familiar with database architecture, logical and physical design, automation, documentation, installs, shell scripting, PL/SQL programming, backup recovery concepts, and database performance and tuning. Candidate must have good analytical, verbal, and written skills. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice. Responsibilities Full life cycle support of clients database(s). Database system uses RAC and non-RAC for OLTP and warehouse, Active DataGuard for DR, partitioning on 12c and 19c on premises and cloud environment. Responsible for database backups, design, development, testing, and performance tuning. Will work with developers to design and build new structures to support application enhancements and promote database changes throughout the Dev, UAT and Prod databases. Responsible for quarterly patch applications (PSU) and periodic database upgrades with minimal downtime in database environment. Required to participate in 24x7 on-call rotation and be available to perform periodic after-hours support. Proactively think toward automation of repeated tasks. Qualifications 6+ years of related experience with implementation and administration of database systems. Bachelor Degree or equivalent experience required. Able to administer, manage and tune high-transaction Standalone/RAC production server environment(s) on premises and cloud environments. Able to understand and meet needs of end users. Able to work with multiple project in a dynamic, fast paced and often changing environment. Strong design, development, administration skills. Strong knowledge on managing Automatic storage management. Strong analytical and troubleshooting skills for complex database performance issues using AWR/ASH/ADDM/TKPROF/SQLT/10046 tracing/OSWatcher/CHM etc. Strong knowledge of database upgrade/migrations. Strong knowledge in using Backup and recovery tools(RMAN/EXPDP/IMPDP) Strong knowledge of Oracle DataGuard Physical Standby configuration, build and support including DataGuard Broker and replication. Knowledge on database programming and query troubleshooting. Knowledge on Oracle Enterprise Manager. Experience in managing Database in AWS cloud environment. Experience in Oracle Exadata Experience in writing Shell scripts. Have good written/oral communication and soft skills. Oracle certification can be plus. Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology.
Posted 2 days ago
2.0 - 4.0 years
3 Lacs
Mohali
Work from Office
Job Type: Dot Net Developer Experience Level: 2-4 years Location: Mohali We are looking for a skilled and detail-oriented Full Stack .NET Developer to join our dynamic development team. The ideal candidate should have strong experience in developing scalable web applications using the Microsoft technology stack, along with front-end technologies. Key Responsibilities Design, develop, test, and deploy high-quality web applications using .NET (C#, ASP.NET, .NET Core). Build responsive front-end interfaces using HTML5, CSS3, JavaScript, and frameworks like Angular, React, or Vue.js. Develop and maintain RESTful APIs and backend services. Work with SQL Server or other RDBMS for data modeling and optimization. Integrate third-party APIs and cloud-based services (Azure/AWS). Participate in code reviews, debugging, and performance tuning. Collaborate with cross-functional teams including UI/UX designers, QA, and DevOps. Maintain clear documentation of code, architecture, and processes. Stay up-to-date with emerging technologies and industry best practices. Required Skills 2-4+ years of experience in .NET web development (ASP.NET MVC, .NET Core). Strong knowledge of C#, OOP principles, and design patterns. Hands-on experience with front-end frameworks like Angular, React, or Vue.js. Proficiency in JavaScript, TypeScript, HTML, and CSS. Strong database experience with SQL Server or other RDBMS. Experience with Entity Framework, LINQ, and RESTful API development. Familiarity with DevOps practices, Git version control, and CI/CD pipelines. Understanding of agile development methodologies. Preferred Qualifications Experience with cloud platforms like Azure or AWS. Knowledge of Docker and containerization. Familiarity with unit testing frameworks (e.g., xUnit, NUnit). Exposure to microservices architecture.
Posted 2 days ago
4.0 - 6.0 years
8 - 12 Lacs
Mumbai, Bengaluru
Work from Office
Company: MMC Corporate Description: We are seeking a talented individual to join our Digital Marketing Team at Marsh .This role will be based in Mumbai .This is a hybrid role that has a requirement of working at least three days a week in the office Manager - Digital Marketing We will count on you to: Conduct SEO opportunity analysis and benchmarking across 100s of business lines and regional/country websites. Support SEO team with development and implementation of on-page and technical SEO improvements using tools such as SEMrush, AHRefs, and Screaming Frog. Support and optimize Google Ads, Microsoft Ads, YouTube, and PMAX campaigns, including audience targeting, bidding strategies, and ad copy refinement. Perform keyword, search intent, and topic research using both traditional tools and Gen AI-assisted approaches to support campaign ideation and content strategies. Create and maintain dashboards and performance reporting in Looker Studio, Power BI, GA4, and Adobe Analytics. Coordinate with in-market teams, legal, and content owners to deliver campaign assets and optimise pages via Adobe Experience Manager (AEM). Ensure tasks are prioritized and delivered via Wrike and/or Adobe Workfront in collaboration with regional marketers and agency partner Stay up to date with changes in search algorithms, paid ad policies, AI search evolution, and analytics trends. What you need to have 4-6 years of hands-on experience in SEO and Paid Search (Google and Microsoft Ads) within a large enterprise or agency environment. Proven ability to conduct SEO audits and competitive gap analysis. Demonstrable experience planning and activating paid media campaigns across multiple geographies and business lines. Strong analytical mindset with experience in GA4, Adobe Analytics, Power BI, and Looker Studio. Familiarity with Adobe Experience Manager (AEM) or similar enterprise CMS platforms. Advanced skills in keyword research, especially in the context of AI-driven search behavior (e.g. Google SGE, ChatGPT prompts). Excellent written and verbal communication in English, with the ability to simplify complex findings for non-technical stakeholders. Strong project/time management skills and experience working across multiple time zones and stakeholders. What makes you stand out Experience developing integrated digital marketing campaigns that effectively drive qualified leads and conversions Demonstrated success as a strategic advisor to marketing teams, elevating their digital marketing capabilities Relevant qualifications/certifications in Agile program/project management, analytics tools, and digital delivery strategies Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Posted 2 days ago
8.0 - 10.0 years
4 - 8 Lacs
Mumbai
Work from Office
Hi All, Immediate opening for Data Security Associate with our investment banking client. Location: Mumbai locals only. 5 days office mandated Experience: 8-10 years Budget: Open Competitive Market rate [always keep it low] Interview Mode: 1st Round -Virtual, 2nd/3rd -compulsory face to face, may have more than 3 rounds. JD: Required: 8-10 years of experience in Information Security or Data Protection. 3+ years of hands-on experience with Thales Cipher Trust Suite or similar tools (e.g., Vormetric, Voltage). Strong understanding of encryption key lifecycle management, tokenization, and data masking strategies. Experience integrating obfuscation tools into databases (Oracle, MSSQL, MySQL) and enterprise applications. Good scripting and automation skills (e.g., Python, Shell, Ansible) preferred. Familiarity with cloud security concepts and integration of obfuscation solutions with AWS, Azure, or GCP. Working knowledge of data discovery tools like BigID, and classification tools like Microsoft Purview (MIP) is a plus. Understanding of compliance drivers such as GDPR, HIPAA, SOX, and RBI regulations. Beneficial: Thales Certified Engineer / Architect - CipherTrust CISSP, CISA, CDPSE, or CIPT will be a bonus
Posted 2 days ago
6.0 - 8.0 years
6 - 10 Lacs
Mumbai
Work from Office
Hi All, We have an immediate opening for Information Security with Microsoft Purview and Data Protection experience. Location: Mumbai locals only. 5 days office mandated Experience: 6-8 years Budget: Open Competitive Market rate [always keep it low] Interview Mode: 1st Round -Virtual, 2nd/3rd -compulsory face to face, may have more than 3 rounds. JD: Required: 6-8 years of experience in Information Security, with at least 3 years in Data Protection technologies. Hands-on experience with Microsoft Purview Information Protection and Sensitivity Labels. Technical proficiency in Symantec Data Loss Prevention (DLP) platform (including endpoint, network, email policies). Strong understanding of BigID data discovery tool for both structured and unstructured data. Good knowledge of encryption, data obfuscation, and tokenization techniques. Familiarity with regulatory and compliance standards (e.g., GDPR, DORA, CCPA, RBI guidelines). Experience with Microsoft 365 Security Compliance Center. Strong scripting or automation skills (PowerShell preferred) are a plus. Excellent troubleshooting, analytical, and communication skills. Beneficial: Symantec and Forcepoint DLP Certification Microsoft Certified: Information Protection Administrator Associate (SC-400) Data Privacy or Security Certifications: CIPP/E, CIPT, CDPSE, CISSP will be a bonus Azure Security / Microsoft 365 Security certifications
Posted 2 days ago
19.0 - 24.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Job Title Technical Writer Location Bangalore About Us Ingersoll Rand is a global provider of mission-critical flow creation, life science and industrial solutions. Ingersoll Rand s Global Engineering Technology Center (GEC) in Bangalore, A GREAT PLACE TO WORK CERTIFIED WORKPLACE is driven by an ownership mindset and entrepreneurial spirit, has been a beacon of innovation for over 19 years, embodying our purpose to Make Life Better for our employees, customers, shareholders and the planet. The Engineering Technology center has expertly supported a diverse range of industrial products, offering deep expertise in core and digital engineering space. By cultivating a sense of inclusion, belonging and respect, and a collaborative culture, the GEC has fostered the most talented and capable engineers, thereby playing a pivotal role in driving Ingersoll Rand s purpose and strategic focus areas. Job Division Summary: We are looking for a Technical Writer for technical publication team to work on projects related to ILE and ESS products. The role includes manuals creation/ update, contents writing/ updates, illustrations and translation needs. This position will report to Manager - TechPub. Responsibilities Develop software and mechanical related content and write clear, concise, and user-friendly technical documentation. Research industry standards and best practices for writing technical documentation. Work closely with product managers and engineers to gather technical information. Attend meetings with subject matter experts (SMEs) to understand project requirements. Manage multiple projects concurrently and meet all documentation deliverable deadlines. Manage workload and achieve results with minimal supervision. Mandatory Skills Excellent written and verbal communication skills in English (document source language). Proficiency in Adobe InDesign and Adobe Acrobat Professional. Proficient in Arbortext Editor, DITA/XML authoring tool. Knowledge of Power Tools and Lifting products. Ability to communicate effectively with Global teams. Strong experience owning an end-to-end documentation creation process. Desired Skills Experience in content management system (CMS) such as Windchill. Familiarity with graphic tools like Adobe Illustrator, Photoshop or Snagit is advantageous. Education and Experience B.E., (Mechanical or equivalent) Minimum 4 years of experience in technical writing domain. Proactive, self-motivating with ability to develop own priorities. Conversant with Microsoft tools: Excel, PowerPoint Presentation and MSP. What we Offer We are all owners of the company! Stock options(Employee Ownership Program) that align your interests with the companys success. Yearly performance-based bonus, rewarding your hard work and dedication. Leave Encashments Maternity/Paternity Leaves Employee Health covered under Medical, Group Term Life Accident Insurance Employee Assistance Program Employee development with LinkedIn Learning Employee recognition via Awardco Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork. Lean on us to help you make life better We think and act like owners. We are committed to making our customers successful. We are bold in our aspirations while moving forward with humility and integrity. We foster inspired teams. Colorado Resident Bicycle rights prism poutine austin. Drinking vinegar gluten-free iceland, typewriter farm-to-table selfies XOXO food truck four loko. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.
Posted 2 days ago
6.0 - 11.0 years
6 - 11 Lacs
Bengaluru
Work from Office
Job_Description":" Key Responsibilities: Lead the deployment, configuration, and administration of Endpoint Management solutions such as Microsoft Endpoint Manager (Intune, SCCM), Manage Engine Endpoint Central, for a large and diverse device fleet (Windows, macOS, iOS). Implement and enforce comprehensive security policies using tools like Trend Micro Vision One, BitLocker, and advanced threat protection solutions to safeguard endpoints and data. Develop and implement Zero Trust security models to ensure robust device and identity security alignment. Automate patch management, software deployment, OS deployment (including Windows 10/11 migrations), and compliance policies across distributed environments. Develop and enforce endpoint hardening policies in adherence to industry benchmarks like CIS and NIST security standards. Conduct vulnerability assessments and develop effective remediation strategies to minimize endpoint risks. Provide Tier 2/3 technical support for complex endpoint-related issues and security incidents, ensuring minimal disruption to business operations. Collaborate closely with cross-functional teams to continuously enhance endpoint security posture, mitigate vulnerabilities, and identify and implement IT security enhancements. Create and maintain technical documentation and provide training for IT teams on endpoint security best practices. Requirements Bachelors degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. 6+ years of experience in endpoint management, IT infrastructure, and security engineering roles. Proven expertise in administering and optimizing Microsoft Endpoint Manager (Manage Engine or Intune or SCCM), including application packaging and OS deployment. Demonstrated experience with Manage Engine Endpoint Central for device management. Strong understanding and practical experience with endpoint security solutions such as Trend Micro Vision One, BitLocker, and advanced threat protection.
Posted 2 days ago
5.0 - 10.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Detailed JD (Roles and Responsibilities) Design, develop, and maintain SharePoint solutions using PowerShell and SPFx with React o Customize SharePoint sites to meet business requirements, including workflows, Apps and site templates. o Work closely with stakeholders to gather requirements and provide technical solutions. o Collaborate with cross-functional teams to ensure successful project delivery. o Provide technical support and troubleshooting for SharePoint-related issues. o Ensure timely resolution of problems and maintain high availability of SharePoint services o 5+ years of experience in SharePoint development and customization. o Proficiency in SPFx, React, Power platform, Microsoft Copilot and GIT Hub. o Strong understanding of SharePoint architecture and Microsoft 365 services. o Experience with multi-agent frameworks, cloud integration and deployment. o Excellent problem-solving and analytical skills. o Strong communication and teamwork abilities. Mandatory skills SharePoint On premise Online, SPFX, Power Platform, Microsoft CoPilot, PowerShell scripting
Posted 2 days ago
7.0 - 12.0 years
25 - 30 Lacs
Mumbai
Work from Office
[{"Salary":"28LPA" , "Remote_Job":false , "Posting_Title":"Dot Net Technical Lead" , "Is_Locked":false , "City":"Mumbai" , "Industry":"IT Services","Job_Description":" Role: Dot Net Technical Lead Location: Navi Mumbai, Turbhe Experience: 7+ years We are looking for a skilled. NET Technical Lead with strong experience in.NET technologies, monolithic and microservice architectures, Azure, and Entity Framework. The role involves a mix of hands-on development (6070%) and team leadership (3040%). Key Responsibilities: Development (6070%): Architect and establish base solutions for new projects. Lead feature development, including unit testing, QA release, and production deployment. Build and optimize secure Web APIs using.NET 8+. Implement Entity Framework with Code First, migrations, and LINQ optimization. Contribute high-quality, well-documented code. Team Leadership (3040%): Mentor and support team members in overcoming technical challenges. Conduct code reviews, peer testing, and manage pull requests. Collaborate with client-side technical and business teams. Lead agile ceremonies and ensure delivery of high-quality solutions. Required Skills: Expertise in .NET 8+ Web API development using. NET 8+ Entity Framework (Code First, migrations, LINQ) Frontend experience with Angular or ReactJS Azure services: Web App, Container Apps, Azure SQL ER diagramming (specify the tool used) Experience with Microsoft Entra for
Posted 2 days ago
19.0 - 24.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Job Title Technical Writer Location Bangalore About Us Ingersoll Rand is a global provider of mission-critical flow creation, life science and industrial solutions. Ingersoll Rand s Global Engineering Technology Center (GEC) in Bangalore, A GREAT PLACE TO WORK CERTIFIED WORKPLACE is driven by an ownership mindset and entrepreneurial spirit, has been a beacon of innovation for over 19 years, embodying our purpose to Make Life Better for our employees, customers, shareholders and the planet. The Engineering Technology center has expertly supported a diverse range of industrial products, offering deep expertise in core and digital engineering space. By cultivating a sense of inclusion, belonging and respect, and a collaborative culture, the GEC has fostered the most talented and capable engineers, thereby playing a pivotal role in driving Ingersoll Rand s purpose and strategic focus areas. Job Division Summary: We are looking for a Technical Writer for technical publication team to work on projects related to ILE and ESS products. The role includes manuals creation/ update, contents writing/ updates, illustrations and translation needs. This position will report to Manager - TechPub. Responsibilities Develop software and mechanical related content and write clear, concise, and user-friendly technical documentation. Research industry standards and best practices for writing technical documentation. Work closely with product managers and engineers to gather technical information. Attend meetings with subject matter experts (SMEs) to understand project requirements. Manage multiple projects concurrently and meet all documentation deliverable deadlines. Manage workload and achieve results with minimal supervision. Mandatory Skills Excellent written and verbal communication skills in English (document source language). Proficiency in Adobe InDesign and Adobe Acrobat Professional. Proficient in Arbortext Editor, DITA/XML authoring tool. Knowledge of Power Tools and Lifting products. Ability to communicate effectively with Global teams. Strong experience owning an end-to-end documentation creation process. Desired Skills Experience in content management system (CMS) such as Windchill. Familiarity with graphic tools like Adobe Illustrator, Photoshop or Snagit is advantageous. Education and Experience B.E., (Mechanical or equivalent) Minimum 4 years of experience in technical writing domain. Proactive, self-motivating with ability to develop own priorities. Conversant with Microsoft tools: Excel, PowerPoint Presentation and MSP. What we Offer We are all owners of the company! Stock options(Employee Ownership Program) that align your interests with the companys success. Yearly performance-based bonus, rewarding your hard work and dedication. Leave Encashments Maternity/Paternity Leaves Employee Health covered under Medical, Group Term Life Accident Insurance Employee Assistance Program Employee development with LinkedIn Learning Employee recognition via Awardco Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork. Special Accommodation If you are a person with a disability and need assistance applying for a job, please submit a request . Lean on us to help you make life better We think and act like owners. We are committed to making our customers successful. We are bold in our aspirations while moving forward with humility and integrity. We foster inspired teams. Colorado Resident Bicycle rights prism poutine austin. Drinking vinegar gluten-free iceland, typewriter farm-to-table selfies XOXO food truck four loko. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.
Posted 2 days ago
0.0 - 5.0 years
16 - 20 Lacs
Bengaluru
Work from Office
4 Chevron invites applications for the role of Cloud Engineer - Data Hosting within our team in India. This position supports Chevron s data hosting environment by delivering modern digital data hosting capabilities in a cost competitive, reliable, and secure manner. This position will provide broad exposure to the application of technology to enable business with many opportunities for growth and professional development for the candidate. Key Responsibilities: Design, implement, and manage scalable and secure data hosting solutions on Azure. Develop and maintain data architectures, including data models, data warehouses, and data lakes. Refine data storage and extraction procedures to enhance performance and cost-effectiveness. Uphold stringent data security measures and ensure adherence to relevant industry standards and regulatory requirements. Collaborate with data scientists, analysts, and other stakeholders to understand and address their data needs. Monitor and troubleshoot data hosting environments to ensure high availability and reliability. Streamline data workflows and operations through the automation capabilities of Azure Data Factory and comparable technologies. Design, develop, and deploy modular cloud-based systems. Develop and maintain cloud solutions in accordance with best practices. Required Qualifications: Must have bachelor s degree in computer science engineering or related discipline. 0-5 years experience At least 2 years of experience in data hosting for both on-premises and azure environments. Microsoft AZ900 Certification. Proficient in utilizing Azure data services, including Azure SQL Database, Azure Data Lake Storage, and Azure Data Factory. In-depth understanding of cloud infrastructure, encompassing virtual networks, storage solutions, and compute resources within Azure. Extensive hands-on experience with Azure services such as Azure SQL Database, Azure Blob Storage, Azure Data Lake, and Azure Synapse Analytics. Well-versed in on-premises storage systems from vendors like NetApp, Dell, and others. Skilled proficiency in scripting languages like Ansible, PowerShell, Python, and Azure CLI for automation and management tasks. Comprehensive knowledge of Azure security best practices, including identity and access management, encryption, and compliance standards. Preferred Qualifications: Demonstrated proficiency in architecting, deploying, and managing secure and scalable data hosting solutions on the Azure platform. Extensive experience in developing and maintaining robust data architectures, including data models, data warehouses, and data lakes, utilizing Azure services. Expertise in optimizing data storage and retrieval processes for superior performance and cost efficiency within Azure environments. In-depth knowledge of data security protocols and compliance with industry standards and regulations, with a focus on Azure cloud compliance. Proven ability to collaborate effectively with data scientists, analysts, and other stakeholders to address their data needs using Azures capabilities. Strong track record of monitoring and troubleshooting Azure data hosting environments to ensure high availability and system reliability. Skilled in automating data workflows and processes using Azure Data Factory and other Azure-based automation tools. Experience in designing, developing, and deploying modular, cloud-based systems, with a particular emphasis on Azure solutions. Commitment to maintaining cloud solutions in alignment with Azure best practices and continuously integrating Azures latest updates and features. Possession of Azure certifications, such as the Azure Data Engineer Associate or Azure Database Administrator Associate, with a preference for candidates holding the Azure Solutions Architect Expert certification or equivalent advanced credentials. Chevron participates in E-Verify in certain locations as required by law.
Posted 2 days ago
4.0 - 6.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Job Title: Microsoft Azure AD M365 Administrator Location: Bangalore Employment Type: Full-Time Level - 2 Years of experience - 4 to 6 years. Job Overview: We are seeking an experienced and proactive Microsoft Azure AD M365 Administrator to manage and support our cloud-based collaboration and security infrastructure. This role encompasses daily operations, incident handling, and strategic support for all Microsoft Azure AD M365 services, ensuring compliance, performance, and security across the organization. The ideal candidate will work closely with multiple teams to deliver and maintain scalable Azure AD M365 solutions that meet evolving business needs. Administer and manage Microsoft Entra ID, including user lifecycle management, group administration, and application registration. Configure and manage device policies, compliance settings, and mobile device enrollment through Microsoft Intune for Windows and Android platforms. Oversee Exchange Online, including email policies, transport rules, mailbox configurations, and distribution list management. Manage SharePoint Online and OneDrive configurations for collaboration, security, and access control. Handle M365 licensing, service assignments, and monitoring of usage and consumption. Create and manage Conditional Access policies, SSO configurations, and enforce MFA and DLP controls across services. Coordinate application deployments, system patching, and updates via Intune. Provide remote support and troubleshooting for end-user issues across Windows, Android, and M365 services. Support employee onboarding and offboarding processes, ensuring timely provisioning and deprovisioning of accounts and devices. Respond to incidents, perform root cause analysis, and support service recovery processes. Manage planned maintenance activities, feature rollouts, and service improvements. Assist with compliance audits, vulnerability assessments (VAPT), and security remediations. Generate and share monthly reports related to licensing, device health, policy compliance, and email security. Work with stakeholders to design and implement Microsoft 365 solutions aligned with business and security requirements. Required Skills Experience: Strong knowledge of Microsoft 365 services including Entra ID, Intune, Exchange Online, SharePoint Online, and Defender for Endpoint. Experience with device management, Autopilot provisioning, and conditional access policy enforcement. Proficiency in handling Android and Windows device enrollments, configurations, and issue resolutions. Familiarity with email security, DLP, compliance settings, antivirus tools, and web filtering solutions. Good understanding of licensing models, user and group administration, and M365 platform integrations. Scripting knowledge (PowerShell) is a plus for automation and bulk management tasks. Ability to manage and respond to incidents under a 24x7 rotational support model, including on-call responsibilities. Preferred Qualifications: Microsoft Certified: Modern Desktop Administrator Associate / Security Administrator Associate / Enterprise Administrator Expert (or equivalent). Experience working in mid-to-large enterprise environments. Familiarity with ITIL practices for incident, problem, and change management.
Posted 2 days ago
2.0 - 7.0 years
12 - 13 Lacs
Pune
Work from Office
Job Description Life at Agoda All Teams Content Corporate Strategy Customer Experience Design Finance Global Affairs Homes Key Accounts Legal Marketing People Product Strategic Partnerships Students Supply Technology All Locations Bali Bangalore Bangkok Barcelona Beijing Berlin Budapest Busan Cairo Cancun Cebu Chiang Mai Colombo Dubai Fukuoka Guangzhou Gurugram Ho Chi Minh City Hong Kong Istanbul Jakarta Jeddah Kathmandu Kuala Lumpur Las Vegas London Los Angeles Male Manila Mumbai New York City Okinawa Osaka Penang Phuket Pune Sapporo Seoul Shanghai Siem Reap Singapore Sydney Taipei Tokyo Toronto Vientiane Yangon Yokohama Customer Experience Team Manager English Team (Pune) Apply Now Pune About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: Are you passionate about travel and about peopleDo you enjoy interacting with people as well as utilizing technology We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Gurgaon , you will support both determined business objectives (KPIs) as well as acting as a motivator and decision maker to ensure that the group is working efficiently and in unity. In this position, you will work closely with the operations management team and other departments within Agoda Customer Experience Group (CEG) to support our contact center. The team manager of operations will provide directions, instructions and guidance to the customer care specialists to achieve a certain goal. Understand the team members strengths, weaknesses and motivations. The position requires you to provide extensive coaching to our contact center agents as well as provide valuable input on processes to our operations team. You will also be expected to contribute with ideas for continuous organizational and employee skills development but also at the global level impacting our international contact center network. In this Role, you ll get to: Continuously monitor the traffic highlight discrepancies and take actions on spot if needed to ensure that service levels are met Provide constructive feedback Coach, mentor, motivate and evaluate the performance of the team on a regular basis. Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success. Ensure the proper and effective implementation of new and existing customer service structures procedures Understand analyze traffic reports, proactively make suggestions for improvement Monitor team attendance, document infractions and implement corrective action Assist with planning/organizing the proper coverage align staffing Supervise the quality assurance process and related training of staff members to ensure quality customer service. Participate in recruitment activities (screening, interviewing) Act as a backup of Operations Manager if needed What you ll Need to Succeed: At least 2 years of people management experience in a contact center environment. Will be managing at least a group of 15 people in an inbound contact center set up. Excellent English communication skills (verbal written). Must have a strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to proactively improve center efficiency and staff performance. Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments Must be able to handle multiple projects and effectively manage different timelines Proven experience and knowledge in effective hiring, training, coaching and people management practices Experience in managing remote teams is an advantage Proficiency in Microsoft products including Word, Excel and PowerPoint #newdelhi #bangalore #Pune #Mumbai #hyderabad #kolkata #noida #CUST #4 #LI-EB1 Equal Opportunity Employer We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Posted 2 days ago
8.0 - 10.0 years
15 - 19 Lacs
Bengaluru
Work from Office
KEY ACCOUNTABILITIES Develop the plan, track, monitor, coordinate execute database restoration tests for non-critical applications disaster recovery (DR) tests for critical applications of HO and regional Business units. Ensure all business units have DR plans restoration procedures for their critical applications. Conduct business impact assessment for applications of HO to define RTO/RPO requirements, and ensure the DR plans and backup procedures are aligned. Collaborate with technology teams to ensure new initiatives/projects meet business and IT recovery levels (RPOs, RTOs) to ensure that new and ongoing projects sustain the level of recoverability consistent with business objectives. Conduct periodic review of backups configuration to ensure that all critical data, systems, applications are adequately backed up. Collaborate with business continuity management (BCM), business units, external business partners, internal regulatory partners, and key IT staff members to plan and maintain effective DR exercises. Facilitate coordination of recovery activities and ensure a smooth recovery of systems once a disaster is declared. Monitor critical applications infrastructure availability, investigate and report on major unplanned downtimes. Provide periodic updates on DR drills and backup restoration tests conducted in HO and regional business units as an input for KPI reporting. Conduct workshops and train technology teams in business units on DR Management. Provide assurance to our insurers, partners, regulators the Board on technology resilience. Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviour in harmony with DP World s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World s Code of Conduct and Ethics policies. Perform other related duties as assigned. QUALIFICATIONS, EXPERIENCE AND SKILLS Knowledge and Experience Bachelor s Degree in Computer Science or equivalent. Should have 8-10 years of experience in IT governance with at least 5 years experience in technology resilience management. Extensive experience in implementing organisation-wide program of continuity management and disaster recovery planning and processes, including backup, recovery, storage systems and IT security management. Experience with BCP and DR Recovery plan testing. CBCI, ISO 22301 Certified Business Continuity Manager, CBCP, C/DRE, EDRP or other industry relevant certifications are preferable. Working knowledge of ISO 22301, ISR, COBIT 2019 etc. Good understanding in E-commerce, logistics, supply chain port operations applications will be an added advantage. Experience in working with Multinational Companies (MNC) is preferable. Soft Skills Excellent analytical skills. Excellent verbal and written communication. Program and Project management skills. Time management skills. Team player and conflict management skills. Ability to adapt in a complex environment, loves challenges, with the will and drive to learn new things on his/her own. Cultural awareness. Technical Skills Experience in Disaster Recovery, backup restoration, performance monitoring solutions and products. Knowledge of developing policies, procedures related to disaster recovery resilience management processes. Expertise in Microsoft Word, Excel PowerPoint. #LI-AA6
Posted 2 days ago
3.0 - 8.0 years
8 - 13 Lacs
Bengaluru
Work from Office
At Securonix, we re on a mission to secure the world by staying ahead of cyber threats, reinforcing all layers of our platform with AI capabilities. Our Securonix Unified Defense SIEM provides organizations with the first and only AI-Reinforced solution built with a cybersecurity mesh architecture on a highly scalable data cloud. Enhanced by Securonix EON s AI capabilities, our innovative cloud-native solution delivers a seamless CyberOps experience, empowering organizations to scale their security operations and keep up with evolving threats. Recognized as a five-time leader in the Gartner Magic Quadrant for SIEM and highly rated on Gartner Peer Insights , our award-winning Unified Defense SIEM provides organizations with 365 days of hot data for rapid search and investigation, threat content-as-a-service, proactive defense through continuous peer and partner collaboration, and a fully integrated Threat Detection, Investigation, and Response (TDIR) experience all within a single platform. Built on a cloud-native architecture, the platform leverages the Snowflake Data Cloud for unparalleled scalability and performance. Securonix is proud to be a cybersecurity unicorn and featured in CRNs 2024 Security 100 list. Backed by Vista Equity Partners , one of the largest private equity firms with over $100 billion in assets under management, we have a unique advantage in driving innovation and growth. With a global footprint, we serve more than 1,000 customers worldwide , including 10% of the Fortune 100. Our network of 150+ partners and Managed Security Service Providers (MSSPs) enables us to deliver unmatched security solutions on a global scale. At Securonix, we are driven by our core values and place our people at the heart of everything we do: Winning as One Team: We work together with universal respect to achieve aligned outcomes Customer Driven Innovation: We innovate to stay ahead of the market and create value for our customers Agility in Action: We embrace change and are unified in our purpose and objectives amidst change Join us as we redefine cybersecurity, innovate fearlessly, and grow together as one team. Who You Are and What You Bring to Securonix: As an experienced Cyber Security Content Developer, you excel at designing and maintaining content for seemingly complicated topics such as SIEM, UEBA, SOAR, data ingestion, enrichment, and incident response concepts for a wide-ranging audience and course duration. Using the best instructional design techniques results in engaging and quality self-paced, micro-learning content. As a Cyber Security hero, you connect with internal employees, customers, and partners to understand their challenges. You also have a passion for sharing real-world solutions to these challenges. Curating a list of sources of information that keep you up to date on the latest cyber industry news, brainstorming creative solutions to solve problems. Lead the maintenance and design of infrastructure and tooling to facilitate self-paced content and deliver the best instructor-led training (ILT) possible, constantly looking for ways to optimize the trainee s experience. Cultivating relationships with internal teams such as Product Management, Engineering, Support, and Sales to provide more effective means of collaboration and help achieve shared goals. Qualifications: Full Professional or Native English language writing, editing, and storytelling skills. Ability to research and explain complex cybersecurity topics clearly. Advanced experience in creating and managing content in one or more Learning Management Systems (LMS). 3+ years of experience in an instructional design capacity in the Information Technology or Cyber Security field. 2-year minimum working first-hand instructional professional design experience with SIEM, UEBA, or SOAR solutions. Have an applied understanding of compliance standards that apply to US and internal business such as PCI, HIPAA, HITRUST, and GDPR. Leverage MITRE ATTCK framework tactics and techniques to create detection and defense solutions. P revious security certifications, such as CISSP, GISSP, Security+, and other related certifications, are necessary. Ability to change various scripting languages and basic understanding of Python, PowerShell, or programming languages. Have a functional understanding of remote collaboration tools such as Zoom, WebEx , or Teams. Nice to have: Bachelors D egree in Cyber Security , Computer Science, or Information Technology. Additional proficiency in Spanish and or Portuguese. Have extensive experience leveraging industry-standard solutions such as Articulate, Adobe Creative Suite, Canva, Camtasia, Auditate , Synthesia , and Captivate to create the next generation of self-paced learning paths and on-demand microlearning courses. Medium to advanced experience using Google and Microsoft Cloud Productivity applications in a business setting. Content development experience, including post-production editing of presentations, video, and audio content, delivers optimal quality to the trainee experience. Benefits: As a full-time employee with Securonix, you will be eligible for the following employee benefits: Health Insurance with a total sum insured is INR 7,50,000 Coverage: Self, Spouse, 2 kids, Dependent parents, or parents-in-law Personal Accident with total sum insured is INR 10,00,000 Term Life Insurance with a sum assured for employees is 5 times fixed base pay is covered. Securonix, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Securonix complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Securonix expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Securonix employees to perform their expected job duties is absolutely not tolerated.
Posted 2 days ago
2.0 - 7.0 years
1 - 4 Lacs
Chennai
Work from Office
We are seeking a seasoned Senior CRO Executive who blends creativity with analytical prowess to enhance website functionality and drive superior user engagement. This pivotal role involves analyzing user behavior, identifying opportunities for improvement, and executing strategies to optimize conversion, revenue, and user experience. Responsibilities: Utilize both qualitative (heatmaps, session recordings, surveys) and quantitative tools (Google Analytics, etc.) to analyze website traffic and user behavior. Develop and implement a robust web analytics framework to monitor and optimize key performance indicators and conversion points across the website and marketing funnel. Interpret data to understand the why behind user behaviors and deliver actionable insights for UX and conversion rate enhancement to boost lead generation and online sales. Oversee the optimization program, including site and e-commerce experience, landing pages, forms, and CTAs, employing an iterative optimization process (hypothesize, design, test, measure, optimize). Create and manage optimization projects testing roadmaps, hypotheses, and reports (A/B, Multivariate, Targeting, Personalization). Collaborate with developers, analysts, and researchers to drive projects and ensure seamless execution and delivery. Qualifications: At least 2 years of experience in Website Optimization, user experience, digital marketing campaigns. Previous experience in a customer-facing role or a proven track record of increasing customer satisfaction, coupled with outstanding presentation skills. Proficient in using marketing platforms and tools such as GA4 or any of these third-party tools such as VWO, MixPanel, Adobe Analytics, Optimizely, Convert, etc. Strong understanding of UI/UX best practices for websites and e-commerce functionality (ROI, AOV, Conversion Rate, etc.). Should have strong knowledge in research tools like Microsoft Clarity, HotJar, CrazyEgg, LuckyOrange, heatMaps, poll/survey tools. Experience in managing multichannel media campaigns, including paid search, ad text, and landing page optimization, SEO, etc., will be beneficial. Ability to setup cart abandonment flow, checkout abandonment flow and strategize to increase customers with the help of exit intent pop ups. Prior experience managing a diverse client portfolio
Posted 2 days ago
20.0 - 25.0 years
5 - 9 Lacs
Mumbai
Work from Office
Job Description Primary Functions and Essential Responsibilities Work closely with Relationship Management and Product Management teams, globally, to streamline and centralize processes across different groups including Finance, Accounting, Legal, Tax, Compliance and Technology Support investor onboarding process, which includes review of all onboarding documents such as subscription agreement, AML/KYC, regulatory related and tax documents Capture investor data during the onboarding process and investor lifecycle maintenance Respond and resolve investor-related inquiries and/or requests in a timely manner Identify and escalate complex cases or queries to senior team leads Reconcile data to Fund Administrators and follow procedures to resolve any breaks Manage investor data rooms - including set up, document and contact maintenance Assist in developing, implementing, documenting and training on new workflows and procedures utilizing technology to create and improve processes and drive change Build a strong network across the firm and with external vendors to facilitate strong collaboration and promote best practices across business operations groups including Technology, Finance, Accounting, Human Resources, Legal, Tax, Compliance, Fund Administrators and External Counsel Qualifications General Requirements: Strong team player who enjoys collaboration and demonstrates willingness assist with various tasks, as needed Eagerness to learn and grow within the alternative investment industry Capable of managing multiple priorities across time zones, including internal and external requestors High attention to detail and customer experience to provide a best-in-class client experience Demonstrate a high level of integrity to protect sensitive client information Strong Microsoft suite skills, especially Excel and PowerPoint, Visio is a plus Outstanding presentation, communication, writing, and interpersonal skills Education: College graduate with outstanding academic record Reporting Relationships Vice President, Investor Services There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.
Posted 2 days ago
10.0 - 15.0 years
11 - 15 Lacs
Gurugram
Work from Office
B.Tech / B.E. in Computer Science / IT, MCA, or equivalent Preferred Industry Background: Retail, FMCG, Manufacturing, or any Multi-location Business About the Role: V2 Retail is looking for a strategic and result-oriented Head Information Technology (IT) to lead the company s IT infrastructure and digital transformation roadmap. This role is pivotal in enabling scalable, secure, and innovative technology solutions that drive business efficiency and growth across all locations. The ideal candidate should have deep experience in IT operations, ERP systems, cybersecurity, and digital strategy in a dynamic business environment. Key Responsibilities: IT Infrastructure Management Manage enterprise-wide IT infrastructure: servers, data centers, networks, and cloud platforms. Ensure uptime, high performance, and security of all critical applications. Deploy scalable and cost-efficient technology solutions. Cybersecurity Compliance Implement robust IT security policies and protocols. Monitor and respond to security threats and vulnerabilities. Ensure IT compliance with data protection laws, audits, and software licensing. Software Systems Management Lead implementation and maintenance of ERPs (SAP, Oracle, Zoho, Tally), POS, HRMS, etc. Drive integration or development of in-house applications as per business needs. Coordinate with third-party vendors and consultants for timely delivery. IT Strategy Digital Transformation Align IT goals with business strategy to support automation and innovation. Identify new technologies to drive efficiency and digital adoption. Partner with cross-functional teams for tech-enabled process improvements. Team Management Build and lead a skilled IT team across infrastructure, development, and support. Drive continuous learning, performance, and alignment with business goals. Budgeting Vendor Management Prepare and manage the IT budget efficiently. Handle procurement and vendor negotiations for hardware, software, and services. Qualifications Skills: B.Tech / B.E. / MCA or equivalent in IT or Computer Science. Certifications like PMP, ITIL, CISSP are a plus. 10+ years of IT experience with 3 5 years in a leadership role. Hands-on experience in managing IT across multi-location businesses. Strong in ERP systems, cloud computing, cybersecurity, and networking. Strong leadership, analytical thinking, and stakeholder management skills. Preferred Tools Platforms: ERP Systems: SAP, Oracle, Zoho, Microsoft Dynamics Cloud Platforms: AWS, Azure, Google Cloud Systems Networking: Windows, Linux, VPN, Firewalls Collaboration Tools: Microsoft 365, Google Workspace, Jira, Slack Be a part of V2 Retail s digital transformation journey. Lead innovation, technology, and security for a growing, future-ready retail organization. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Posted 2 days ago
13.0 - 18.0 years
12 - 16 Lacs
Gurugram
Work from Office
[{"Remote_Job":false , "Posting_Title":"Automation Architect" , "Is_Locked":false , "City":"Gurgaon Kty.","Industry":"IT Services","Job_Description":" Experience: 13+ years Job Summary:We are seeking a seasoned Technical Automation Architect to lead the design andimplementation of enterprise-wide Business Process Automation (BPA) solutions. This role isdeeply technical, requiring hands-on expertise in automation platforms, system integration, andarchitectural leadership to deliver intelligent, scalable, and future-ready automation frameworks.The architect will collaborate closely with cross-functional teams to automate complex businessoperations, improve process efficiency, and contribute to the enterprisedigital transformationroadmap. Key Responsibilities: Design and architect robust automation solutions leveraging RPA, APIs, workflowengines, and custom scripts. Translate business processes into automation use cases with scalable technicalsolutions across diverse business functions.Lead automation design sessions, establish technical standards, and develop reusableautomation components.Oversee technical delivery and ensure best practices in coding, exception handling,security, and deployment.Collaborate with infrastructure, data, and application teams to integrate automationacross platforms and systems. Evaluate and introduce emerging technologies including AI and Generative AI toenhance automation use cases and optimize decision-making. Provide technical leadership and mentorship to development teams. Ensure automation implementations comply with enterprise governance, risk, andsecurity frameworks.Required Skills Experience: 13+ years of overall IT experience, with 6+ years specifically in automationarchitecture and solution design.Deep hands-on experience with RPA platforms such as UiPath, Microsoft PowerAutomate, or Automation Anywhere. Strong understanding of process orchestration, event-driven architecture, andAPI-based integration. Proficient in scripting languages such as Python, PowerShell, or JavaScript. Experience designing and deploying enterprise-grade automation frameworks withmodular, reusable architecture. Solid knowledge of automation security, role-based access control, logging, monitoring,and performance optimization. Preferred/Desirable Experience: Exposure to or hands-on experience with AI/ML and Generative AI technologiesto enhance process intelligence, including use of LLMs, prompt engineering, orintegration with AI services (e.g., Azure OpenAI, AWS Bedrock). Prior experience in Healthcare (e.g., claims, eligibility, provider data, HIPAAcompliance) or Investment Management Systems (e.g., trade lifecycle,reconciliation, compliance workflows) Understanding of data privacy and regulatory standards such as HIPAA, SEC,FINRA, and GDPR.Certifications (Preferred): UiPath Certified Solution Architect / Microsoft Power Platform Architect. AI/ML or GenAI-related certifications (e.g., Azure AI Engineer, Google GenAI Developer)are a strong plus Requirements Preferred/Desirable Experience: Exposure to or hands-on experience with AI/ML and Generative AI technologiesto enhance process intelligence, including use of LLMs, prompt engineering, orintegration with AI services (e.g., Azure OpenAI, AWS Bedrock). Prior experience in Healthcare (e.g., claims, eligibility, provider data, HIPAAcompliance) or Investment Management Systems (e.g., trade lifecycle,reconciliation, compliance workflows) Understanding of data privacy and regulatory standards such as HIPAA, SEC,
Posted 2 days ago
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