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0.0 - 6.0 years

2 - 8 Lacs

Chandigarh

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Back to search results Previous job Next job JOB DESCRIPTION Since year 2003, Oceaneering s India Center has been an integral part of operations for Oceaneering s robust product and service offerings across the globe. This center caters to diverse business needs, from oil and gas field infrastructure, subsea robotics to automated material handling & logistics. Our multidisciplinary team offers a wide spectrum of solutions, encompassing Subsea Engineering, Robotics, Automation, Control Systems, Software Development, Asset Integrity Management, Inspection, ROV operations, Field Network Management, Graphics Design & Animation, and more. In addition to these technical functions, Oceaneering India Center plays host to several crucial business functions, including Finance, Supply Chain Management (SCM), Information Technology (IT), Human Resources (HR), and Health, Safety & Environment (HSE). Our world class infrastructure in India includes modern offices, industry-leading tools and software, equipped labs, and beautiful campuses aligned with the future way of work. Oceaneering in India as well as globally has a great work culture that is flexible, transparent, and collaborative with great team synergy. At Oceaneering India Center, we take pride in Solving the Unsolvable by leveraging the diverse expertise within our team. Join us in shaping the future of technology and engineering solutions on a global scale. Position Summary The Cybersecurity Technologist works with project managers, business analysts and contractors on security solutions to address company security requirements. Provides subject matter expertise in evaluating, selecting, designing, and integrating a diverse set of IT security systems and tools in a highly complex corporate environment. He/She should be able to travel both domestically and internationally up to 10%. Duties And Responsibilities Evaluate, select, design, and configure security infrastructure systems in a global environment. Perform security audits and assessments. Analyze logs and determine which events are material in our environment. Analyze vulnerability scanning outputs, assess findings, and develop remediation tasks in cooperation with the appropriate operational subject matter experts. Develop, document, and implement complex changes to security solutions within the company network. Generating solution design documentation. Ability to travel both domestically and internationally up to 10% Qualifications REQUIRED Sound knowledge of Palo Alto security products - at least L2.5 to L3. Should be able to handle device installations/replacements and implement and troubleshoot operational/break-fix issues independently. Good understanding of CyberArk Endpoint Privilege Manager (CEPM) at L2 level Proficient in handling Splunk SIEM tool at L2 Level. Should be able to handle various types of incident alerts. Flexible schedule, open for 24X7 shift support and occasional travel within and/or outside India. Solid knowledge of information security principles and practices. Understanding of advanced security protocols and standards. Conceptual understanding of one of the following security systems, including but not limited to: intrusion detection systems, firewalls, identity management, desktop security, content filtering, network access control and vulnerability scanning. Basic knowledge of core networking technologies such as TCP/IP, DNS, DHCP. Must be able to pass a security background check. DESIRED Advanced skills with spreadsheet software such as Microsoft Excel. Advanced skills with word processing software such as Microsoft Word. Advanced skills with presentation software such as Power Point. Advanced shills with diagramming software such as Visio. Degree in computer science or a related field is preferred. Advanced Active Directory configurations Cyberark Identity Management CISCO networking equipment: firewalls, routers and switches. Bitlocker drive encryption SecureAuth multi-factor authentication NAC FORTINET Fortigate UTMs Fortinet FortiWeb WAFs Fireeye Imperva Vormetric Dell Change Auditor Bomgar Packet analysis Linux Basic knowledge of data encryption principles, PKI and SSL certificates CISSP certification Knowledge, Skills, Abilities, and Other Characteristics Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Skill to maintain a high level of security and confidentiality of information. Ability to work effectively on a project team. Ability to establish and maintain project priorities. Oceaneering provides equal employment opportunities to all applicants. In addition, we make a priority of providing learning and development opportunities to enable employees to achieve their potential and take charge of their future. As well as developing employees in a specific role, we are committed to lifelong learning and ongoing education, including developing people skills and identifying future supervisors and managers. Every month, hundreds of employees are provided training, including HSE awareness, apprenticeships, entry and advanced level technical courses, management development seminars, and leadership and supervisory training. We have a strong ethos of internal promotion. We can offer long-term employment and career advancement across countries and continents. Working at Oceaneering means that if you have the ability, drive, and ambition to take charge of your future-you will be supported to do so and the possibilities are endless. Add To Cart

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18.0 - 20.0 years

20 - 25 Lacs

Hyderabad

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We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you d like to be, we look forward to hearing more from you. Currently, we are looking for a Technology Support Services Lead to join our team. Job Description Lead enterprise-level infrastructure support operations across hybrid environments including on-premise and cloud. Manage and support server operating systems such as Linux and Windows in critical environments. Administer and troubleshoot networking infrastructure with a strong understanding of protocols and security. Implement and maintain enterprise storage systems including SAN, NAS, and backup solutions. Oversee virtualization platforms such as VMware and Hyper-V for efficient infrastructure performance. Support and manage public cloud platforms including AWS, Azure, and Google Cloud Platform. Set up and maintain system monitoring and alerting tools like Nagios, Zabbix, Prometheus, and Datadog. Automate infrastructure tasks using tools such as Ansible, Terraform, PowerShell, and Python scripting. Manage collaboration and communication tools such as Microsoft 365, Slack, and Teams. Provide basic administration and support for databases including Oracle, SQL Server, and MySQL. Guide L2 and L3 support teams and serve as the escalation point for complex technical issues. Coordinate with DevOps, security, and cloud teams to ensure high availability and system reliability.

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3.0 - 6.0 years

10 - 11 Lacs

Bengaluru

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What You ll Do We are seeking a dynamic Account Executive - Artificial Intelligence (AI) to join our strong and strategic sales tea m . As a n AE (AI), you will drive the adoption of our AI solutions in our Rest of Cloud ( RoC ) market that includes to Cloud Service Providers (CSPs) and emerging AI providers such as AI native cloud builders, AI SaaS providers, and AI System Integrators . You will understand their specific needs and drive AI Infrastructure and Networking solutions that align to their business operations. This role requires a deep understanding of AI Infrastructure and large-scale networking with a strong ability to translate technical concepts to a diverse audience. Who You ll Work With The Cloud + AI Infrastructure team delivers one scalable strategy with local execution for customer transformation and growth. We are the worldwide go-to-market compute and data center networking engine assembling market transitions and engaging with sellers to fuel growth for customers and Cisco. Alongside our colleagues, Cloud AI Infrastructure builds the sales strategy, activates sellers and technical communities, and accelerates selling every single day. Who You Are You will develop and execute a strategy to deliver incremental revenu e for AI and large-scale networking products and services including network routing and switching, optics and data center interconnects, automation and performance optimization across emerging AI provider accounts and develop relationships with key decision-makers and partners. Engaging with your clients to understand their business challenges and conducting detailed analysis to find new opportunities for AI and networking solutions are the dynamic skills you will bring to this role. You understand AI technology and the market and can translate technical concepts i nto business value for clients. Minimum Qualifications 8 + years of technology-related business development experience Experience unlocking revenue for new innovative technology-based solutions. Experience working with Cloud Service Providers, NeoCloud customers, and/or AI System Integrators . Experience in understanding business issues of Cloud Builders and Providers, Networking Infrastructure / accelerated Computing/ Data Center technology/ Deep learning machine learning. Proven ability to work cross-functionally with Engineering and Marketing to develop and launch new AI or Networking Infrastructure offers Preferred Qualifications Bachelor s degree or equivalent experience in Business, Computer Science, Engineering, or a related field; advanced degree is a plus. Excellent verbal and written communication skills. Experience bridging large-scale network ing concepts with AI infrastructure (data center / compute) Experience with deep learning, data science, and NVIDIA GPUs. Experience in two or more data estate workloads such as: Microsoft s Data AI Platform (Azure Synapse Analytics, Azure Databricks, CosmosDB , Azure SQL or HDInsight, etc.), AWS (Redshift, Aurora, Glue), Google ( BigQuery ), MongoDB, Cassandra, Snowflake, Teradata, Oracle Exadata, IBM Netezza, SAP (HANA, BW), Apache Hadoop Spark, MapR or Cloudera/Hortonworks, etc. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Why Cisco #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do itWell, for starters - with people like you! Nearly every internet connection around the world touches Cisco. We re the Internet s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it s not what we make but what we make happen which marks us out. We re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that). We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. So, you have colorful hair Don t care. TattoosShow off your ink. Like polka dots That s cool. Pop culture geekMany of us are. Passion for technology and world changingBe you, with us! #WeAreCisco Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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5.0 - 8.0 years

3 - 7 Lacs

Hyderabad, Chennai, Bengaluru

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JD: We are looking for a highly skilled L3 Support Engineer to provide expert-level administration and development support for Snowflake platforms. As a Level 3 (L3) support specialist, you will handle the most complex technical issues, lead platform optimizations, manage enterprise-wide configurations, and partner with architecture and engineering teams to implement best practices. This role involves hands-on problem resolution, platform architecture guidance, root cause analysis, performance tuning, and direct collaboration with both vendors and internal stakeholders to drive stability, scalability, and performance of cloud data platforms. Key Responsibilities: Snowflake (L3 Admin & Developer Support): Design and manage Snowflake architecture including multi-cluster warehouses, role-based access control (RBAC), and data sharing. Troubleshoot deeply nested queries, materialized views, and long-running pipelines. Work with DevOps and data engineering teams to optimize compute cost and automate provisioning of warehouses and roles. Provide guidance on best practices for performance tuning, query profiling, and resource monitoring. Integrate Snowflake with CI/CD pipelines, external tools (e.g., DBT, Airflow), and analytics platforms (e.g., Power BI, Tableau). Cross-Platform Responsibilities: Handle escalated tickets from L2 support teams and provide RCA for critical platform incidents. Collaborate with product vendors (Microsoft, Snowflake) for issue resolution, roadmap features, and bug fixes. Lead internal reviews of platform usage, performance, and cost metrics; recommend architectural improvements. Automate monitoring, alerting, and reporting on platform health using native and third-party tools. Participate in and lead platform governance boards, audit readiness, and compliance reviews. About Trianz Trianz is a leading-edge technology platforms and services company that accelerates digital transformations in data & analytics, digital experiences, cloud infrastructure, and security. The companys IP Led Transformationsvision, strategy, and business models are based on insights from a recent global study spanning 20+ industries and 5000+ companies worldwide. Trianz believes that companies around the world face three challenges in their digital transformation journeys - shrinking time to transformdue to competition & AI, lack of digital-ready talent, and uncertain economic conditions. To help clients leapfrog over these challenges, Trianz has built IP and platforms that have transformed the adoption of the cloud, data, analytics & insights AI. Trianz platforms are changing the way companies approach various transformation disciplines: Concierto: A fully automated platform to Migrate, Manage, and Maximize the multi & hybrid cloud. A zero code and SaaS platform, Concierto allows teams to migrate to AWS, Azure, and GCP and manage them efficiently from a single pane of glass. Visit Learn more about Concierto Avrio Avrio is an enterprise AI-powered data platform that empowers companies to leverage their data and drive intelligent decision-making at scale.Avrio generates real-time analytics, insights, opportunities, risks, and recommendations from all your data through intuitive conversations. Avrio is purpose-built to accelerate digital transformation by streamlining complex processes, reducing costs, and speeding up delivery of insights. Pulse: Recognizing that workforces will be distributed, mobile, and fluid, Trianz has built a future of workdigital workplace platform called Pulse. Visit Learn more about Pulse Equal Employment Opportunity Trianz is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veterans (except in those special circumstances permitted or mandated by law). Trianz Privacy Notice Trianz respects your privacy and wants to ensure we comply with the applicable Data Privacy Regulations as per local regulators laws. Please review our privacy policy at Learn more

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3.0 - 8.0 years

6 - 7 Lacs

Pune

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Senior Power BI Developer Job Summary We are seeking a highly experienced and self-driven Senior Power BI Developer with a strong background in Business Intelligence, UI/UX development, and end-to-end ownership of the SDLC. The ideal candidate will be responsible for understanding business requirements, architecting robust Power BI solutions, integrating with various data sources, and delivering high-quality dashboards and analytics products that drive business decisions. This role requires an expert who can work independently across the lifecycle from requirement gathering to deployment and user training. Certification in Power BI (e.g., Microsoft Certified: Data Analyst Associate). End-to-End Analytics Implementation : Own the full lifecycle of implementing analytics solutions. This includes understanding stakeholder needs, recommending optimal solutions, designing, developing, testing, deploying, and supporting innovative data-driven solutions. In-depth understanding of the Microsoft Power Platform suite and its relevant Power BI components; Power BI Desktop, Power BI Service, Power BI Mobile, Power BI Gateway, Power BI Report Server, MS Fabric. Key Responsibilities Business Intelligence Development Key complex Power BI development experience of 3+ years (not support/maintenance tasks, but complex end2end developments.) - Design and develop scalable and responsive Power BI dashboards and reports tailored to business needs. - Translate complex business requirements into efficient data models and visual storytelling using DAX, Power Query, and M language. - Create and maintain dataflows, composite models, and semantic layers. 2. UI/UX Design & Development - Develop custom visuals and embed Power BI components into web or mobile UIs. - Collaborate with UI/UX designers and frontend developers to integrate dashboards with Angular/React/.NET applications if needed. - Ensure visual consistency, responsive design, and intuitive user interaction across all reports and dashboards. 3. Full SDLC Ownership - Drive the complete software development lifecycle: - Requirement gathering with stakeholders - Solution architecture & technical design - ETL development (Power Query, SQL, Dataflows, Azure Data Factory etc.) - Data warehouse modeling - Implementation, testing, deployment & support - Implement DevOps pipelines for CI/CD of Power BI assets where required. - Document solution design, data dictionaries, and end-user manuals. 4. Data Integration and Governance - Connect Power BI to various sources: SQL Server, Azure Synapse, SharePoint, APIs, Excel, Databricks, and cloud sources (AWS, GCP, Azure). - Ensure data security using Row-Level Security (RLS) and adherence to governance and compliance policies. 5. Leadership and Collaboration - Collaborate cross-functionally with business, data engineering, QA, and infrastructure teams. - Present findings and dashboard walkthroughs to business leaders and executives. - Manage stakeholder expectations and deliver on time. Required Skills & Qualifications - 10 12 years of experience in BI development and UI application integration. - Minimum 6+ years of hands-on Power BI development including DAX, Power Query, and Report design. - Strong background in SQL and data modeling - Experience integrating Power BI with custom web applications using REST APIs, JavaScript/TypeScript, and frameworks like Angular/React. - Deep understanding of data visualization principles, usability, and UX design. - Proficiency in Agile/Scrum, SDLC, and DevOps practices. - Experience with Azure Services, Power Platform, and Power BI Service administration. - Excellent communication, stakeholder management, and documentation skills.

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3.0 - 8.0 years

7 - 11 Lacs

Bengaluru

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This role is part of a high performing team of talented Application Support specialists who provide world-class support for Commercial Engineering. You will be responsible for day-to-day operations for the applications you support, working as part of a larger global team, continuously improving our global enterprise. You will be part of a team that manages ongoing incident detection and resolution, change planning and implementation, and compliance for a portfolio of applications and infrastructure built on a variety of technologies such as Enterprise Commissions, Territories, Commissions Reporting, Java, Linux, Microsoft , relational databases, message queuing, AWS cloud services, and more. About the role Participate in complex initiatives such as large-scale upgrades. Partner with security, data center, and service governance teams to deliver compliance with internal and external standards, expectations, and certifications. Ensure documentation, processes, and procedures are updated regularly. Participate in a continuous learning culture and a curiosity about emerging technologies. About You You re a fit for the role if your background includes: 3+ Years of experience in .Net based applications, software development and/or technology infrastructure and operations. Bachelor s degree or equivalent required; Computer Science or related technical degree preferred. Fluent in speaking and writing English. Thorough understanding of ITIL processes related to incident management, problem management, application life cycle management, operational health management. Experience in supporting applications built on modern application architecture and cloud infrastructure. Broad understanding of the technologies used to build and operate distributed application systems including experience managing data center systems/infrastructure. Proven track record of success participating in projects and initiatives even with ambiguous details provided. Strong customer service, problem solving, organizational and conflict management skills. Strong IT Service Management and standards experience. Excellent critical thinking, communication, presentation, documentation, troubleshooting, and collaborative problem-solving skills. Proven ability to learn new technologies quickly. Hands-on experience with programming and scripting languages. Comfortable in a fast-paced environment and motivated by complex technical and business challenges. ITIL Certification preferred. Good to have skill is Java based application knowledge #LI-NP1 What s in it For You Hybrid Work Model: We ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on thomsonreuters.com.

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6.0 - 11.0 years

20 - 25 Lacs

Hyderabad

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Company Overview We are looking for a Windows Solutions Engineer - Lead Engineer to join our Corporate Technology team. As a Windows Solutions Engineer, you will be expected to leverage your extensive experience and technical expertise to design, implement, and optimize Windows-based solutions in enterprise environments. Ideal candidate will involve integrating various Windows products and services, ensuring seamless interoperability and alignment with business objectives. A deep understanding of Windows technologies, including Active Directory, Windows Server, and Microsoft Azure, will be essential, as well as proficiency in scripting languages like PowerShell and virtualization technologies. You will be responsible for designing scalable, resilient, and secure architecture, while providing leadership and guidance to ensure successful project delivery and alignment with industry s best practices. What Youll Do: Architectural Design: Lead the design and development of complex Windows-based solutions, ensuring alignment with business objectives and architectural principles. Technical Leadership: Provide guidance and mentorship to engineering teams in the implementation of Windows-based solutions, ensuring best practices and adherence to industry standards. Solution Development: Collaborate with cross-functional teams to translate business requirements into scalable and secure Windows architectures, integrating with existing systems and technologies. Technology Evaluation: Research and evaluate emerging technologies and tools, recommending innovative solutions to enhance system performance, reliability, and security. Risk Management: Identify and mitigate risks associated with Windows-based solutions, ensuring compliance with regulatory requirements and security standards. Troubleshooting and Optimization: Investigate and resolve complex technical issues related to Windows infrastructure, optimizing performance, and minimizing downtime. Documentation and Training: Create comprehensive technical documentation and deliver training sessions to educate stakeholders on Windows architecture and best practices. Automation and DevOps: Knowledge of Gitops, Scripting and automation would be an essential part of the role. Knowledge of writing automations in either PowerShell/Python would be a mandatory requirement for this role. What Youll Need: Experience: Minimum of 6+ years of experience in architecting and implementing Windows-based solutions in enterprise environments. Product Integration: Proficiency in integrating various Windows products and services to create comprehensive solutions that meet business requirements. Windows Solutioning: Demonstrated ability to design high-quality Windows solutions, including Windows Server, Active Directory, Microsoft Azure, and virtualization technologies on AWS/Azure & Microsoft Defender. Understanding of Endpoint Management Services - Microsoft Intune is a must. Good understanding of Hybrid Architecture and Cloud Shared Responsibility Model. Demonstrate diverse experience and expertise across relevant domains. Exhibit resourcefulness and independence in problem-solving and project management. Ability to think critically, research effectively, and drive initiatives autonomously. Knowledge of writing automations, scripts and workflows in PowerShell/Python for meeting business requirements would be essential. Experience with Gitops, would be good to have particularly working with pipelines, Gitlab/Github/Azure Devops. Understanding of Terraform, CloudFormation, Azure Resource Manager, Bicep/Arm Templates, AWS/Azure CDK would be good to have. Experience with Exchange Online, SharePoint, Microsoft Power Platform, would be good to have. Knowledge of MDM/MAM solutions like Endpoint Central, JAMF Pro, Microsoft SCCM/Microsoft Configuration Manager also would be good to have. Good exposure towards implementing /administrating zero trust solutions like Zscaler & CrowdStrike and infrastructure management application solutioning like ManageEngine. VM Solutioning: Strong background in virtualization technologies, particularly with Microsoft Azure VMs, AWS EC2 Instances, Azure Virtual Desktop, including design, deployment, and optimization of virtualized environments on the Cloud. Technical Skills: Advanced knowledge of Network Infrastructure and should be proficient in Network based storage solutioning, backup and DR setup. Architecture Design: Proven track record of designing scalable, resilient, and secure Windows architecture that aligns with business objectives and industry standards. Communication: Excellent communication skills, both verbal and written, with the ability to effectively communicate complex technical concepts to diverse audiences. Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues and implement effective solutions. Certifications: Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert, MCSE: Core Infrastructure, or AWS Infrastructure/Solutions Architect certifications.

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4.0 - 9.0 years

30 - 35 Lacs

Gurugram

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Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Exp- 4+ years Job Location- Gurgaon (On-site) What You ll Do Drive multiple large-scale technical projects, working cross-functionally with product manager, designers, so:ware development team, business operations and external partners across organizations to guarantee a smooth and efficient product delivery. Defines and implements cross-team processes to improve efficiency and delivery (SDLC), defines metrics to measure and monitor efficiency and e ectiveness of the processes and drives adoption across organizations. Monitors and tracks complex programs e ectively by providing periodic updates to technical, non- technical teams and Senior Management Has the right balance of technical, project management and business/product acumen and manages delivery across SDLC serving as a single point of contact. Handle multiple competing and changing priorities in a fast-paced environment Manages stakeholders from di erent cross functional teams by setting expectations and providing. frequent program/project updates. Develop and implement project management methodologies, standards, and tools. Ensure PMO processes and practices are aligned with industry best practices. What Makes You Quali ed Maintain a comprehensive project portfolio dashboard for tracking project performance. Conduct regular portfolio reviews and status updates to stakeholders. Ensure project documentation is complete, current, and stored appropriately. Implement governance practices to ensure projects adhere to scope, schedule, and budget constraints. Develop metrics and KPIs to measure project performance and PMO e ectiveness. Generate regular reports on project status, risks, issues, and resource utilization. Analyze project data to identify trends and areas for improvement. Facilitate communication between project teams, stakeholders, and senior leadership. Ensure stakeholder expectations are managed and met through e ective communication and reporting. Provide training and development opportunities for project managers and team members. Why Youll Love Sprinklr: Were committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the worlds largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr s EEO Policy and EEO is the Law.

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8.0 - 13.0 years

20 - 25 Lacs

Gurugram

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Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Sprinklr Platform Architect (TPA) serves as technical lead driving the design, deployment, and optimization of scalable Contact Center as a Service (CCaaS) solutions. TPA is engaged early in the project, working closely with the Engagement managers, solution consultants, implementation team and product team. From pre-sales scoping to solution delivery, TPA ensures that the solution architecture meets the customers goals and provides support and inputs for creating scope of work. Core responsibilities: 1. Solution design and implementation: Support the sales process by reviewing solution design. Evaluate implementation strategies and customize estimates for TPA-assigned accounts. Provide consultation to stake holders with appropriate design & solution approaches, managing technical implementation decisions, defining solutions, and identifying critical risks throughout the engagement lifecycle. Working with the solution consultants, and engagement managers to ensure solution designs meet customer needs. TPA initiates and owns the design and associated artifacts like LLD , Security compliance documentation etc to build an adequate operational foundation. 2. Enterprise architecture: Analyze business and technical requirements to create a comprehensive architecture, including low-level designs (LLDs) and an architectural blueprint for digital transformation. This framework will be essential and should be easy for consumption by the implementation team. Work closely with all stake holdersto map out solution builds. Align technical architecture with business goals and act as a trusted advisor to customers. 3. Implementation of Best Practices and Templates: Implementing best practices and configuration: Guarantee instance health by verifying configuration and workflow. Sprinklr best practices and improvement guidelines for different configurations. UAT and Sandbox protocol compliance: Maintain system health by enforcing UAT and sandbox protocols to ensure compliance with best practices throughout the configuration lifecycle. 4. Delivery Operating Model Governance: Go-Live supervision and support: Create a governance process that ensures successful implementation. End User Acceptance and continuous support while maintaining alignment with customer goals. Project delivery and handover: Work with strategy consultants to support project delivery for delivery and customer success teams. Engage during the design process to provide oversight and answer operational questions. 5. Thought leadership and customer advocacy: Thought leadership and sharing best practices: Provide thought leadership by sharing best practices, industry use cases, and learning from previous projects to improve customer experience. Account-Level Awareness & Strategic Initiatives: Remain informed of prominent Managed Services (MS) initiatives on assigned accounts to ensure alignment and continuity across customer engagements. Required Qualifications: Education: Bachelors degree in Computer Science information technology or related fields (will be specially considered) Experience: 8+ years in cloud solution architecture. Contact Center Solutions or digital transformation Technical Skills: Expertise in CCaaS platforms (Sprinklr, Avaya, Genesys), cloud architecture (AWS, Azure), and DevOps principles. Soft Skills: Strong Communication Advisory skills and project supervision. Certifications: AWS, Azure, or related cloud solution certification required. Why Youll Love Sprinklr: Were committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the worlds largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr s EEO Policy and EEO is the Law.

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1.0 - 6.0 years

3 - 7 Lacs

Pune

Work from Office

Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Veradigm Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. For more information, please explore Veradigm.com . What will your job look like: This position reports to the Claims Manager and is responsible for the daily preparation of electronic claims processing, manual claim form processing, electronic transmission error corrections, patient statement processing, new client electronic claims enrollment authorization, client software training. Main Duties: Daily transmission of electronic claims, either direct to the payer or via the clearinghouse. Processing of HCFA 1500 claims forms. Responsible for the setup of payor EDI numbers into PCN. Enrollment of new clients to allow electronic data interchange/claims submission. The following is a list of current payers who require the client to submit an application and receive authorization prior to sending electronic claims. (Medicare, Medi-cal, Blue Cross, Blue Shield, Champus, Medicare RR and DMERC). Transmission of patient statement files twice monthly on alternating Tuesdays. Returned mail correction. Patient receives one call requesting an updated mailing address. If the patient does not respond than the balance is either adjusted off or transferred to a collection agency. Client specific small balance minimum policies reside within the policies and procedures folder on the shared drive. Achieve goals set forth by supervisor regarding error-free work, transactions, processes and compliance requirements. Other duties as assigned. **Essential functions may include: Performs initial review of database after wizard HL7 automation is complete Collaboration with RCMS team to trouble shoot system configuration issues Handles system dictionary table modifications and documentation Monitor BAM daily exceptions Address updates to registration based on USPS exceptions that do not update electronically Process paper claims supporting the onboard monitoring and tracking of progress Acts as a liaison between teams to ensure timely implementation on activation date Ensures SharePoint PF Onboarding tasks are updated daily Identified and reports risks to project Must be highly organized and self-motivated Strong critical thinking skills Apply logic to technical claim problems Proficient in excel and Microsoft products Prior experience on Allscripts PM is a plus Strong communication skills Clearinghouse experience preferred Academic Qualifications: High School Diploma or GED (Required) An Ideal Candidate will have: 1+ year relevant work experience (Preferred) Technical: Extensive knowledge on use of email, search engine, Internet; ability to effectively use payer websites and Laserfiche; knowledge and use of Microsoft Products: Outlook, Word, Excel. Preferred experience with various billing systems, such as NextGen, Pro and Allscripts. Personal: Strong written, oral, and interpersonal communication skills; Ability to present ideas in business-friendly and user-friendly language; Highly self-motivated, self-directed, and attentive to detail; team-oriented, collaborative; ability to effectively prioritize and execute tasks in a high-pressure environment. Communication: Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints from employees and clients. Ability to speak clearly and to make effective and persuasive arguments and presentations. Math & Reasoning: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to use critical thinking skills to apply principles of logic and analytical thinking to practical problems. Work Arrangements: Work from Pune Office (US Shift) Benefits Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish. Quarterly Company-Wide Recharge Days Flexible Work Environment (Remote/Hybrid Options) Peer-based incentive Cheer awards All in to Win bonus Program Tuition Reimbursement Program To know more about the benefits and culture at Veradigm, please visit the links mentioned below: - https: / / veradigm.com / about-veradigm / careers / benefits / https: / / veradigm.com / about-veradigm / careers / culture / Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. Thank you for reviewing this opportunity! Does this look like a great match for your skill setIf so, please scroll down and tell us more about yourself!

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6.0 - 9.0 years

15 - 22 Lacs

Haryana

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About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Position Title - Manager - Power Systems Studies Experience - 5-8 years Qualification - Post Graduation - Electrical Engineering Location - Gurugram Job Purpose An Electrical Engineer with post graduate/Doctorate qualification in Power system or equivalent with 5-8 years of experience in conducting Power system simulation studies for Electrical Balance of plant systems. Should have fair understanding in systems pertaining to Sub-station (up to 400 KV), SCADA/DCS/SAS, Switching stations, and related transmission lines. Roles and Responsibilities Detailed engineering: Electrical Balance of plant pertaining to Sub-station (up to 400 KV), Switching stations, and related transmission lines, from concept till commissioning of wind farm, which shall also involve Developing models of renewable energy/ Utility transmission & distribution network on power system simulation software, which shall also include Performing studies such as Relay Coordination, Insulation Coordination, Arc Flash Studies etc for stability of Plant through ETAP. Python scripting for PSS/E simulation automation. Performing Grid code compliance studies (Steady state, Power quality & Dynamic studies) for integration of renewable energy to the Grid through PSS-E. Knowledge of PSCAD & EMT studies would be an added advantage. Knowledge on PPC & designing control logic along with system architecture is added advantage Basic idea about substation engineering including various schemes for voltage level up-to 400/220kV level. Familiar to Design calculations/ Electrical Equipment sizing calculations and various Electrical layouts. Preparing technical report for the studies conducted. Knowledge on regulatory requirements put forth by CEA will be an added advantage. Knowledge of Software tools- ETAP(Expert), PSS/E(Intermediate) and PSCAD (Intermediate) AutoCAD, MS-office etc. Python Profile & Eligible Criteria BE/B Tech in electrical engineering from recognized institution with 5-8 yrs. post qualification experience. Candidates with masters in power systems or equivalent would be preferred. Experience on the balance of plant of wind renewable sector OR from the solar / hydro sector OR from the EPC companies who deliver services to the renewable sector/those who are into energy/ power sector. Strong communication & presentation skills.

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12.0 - 15.0 years

12 - 17 Lacs

Bengaluru

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Responsibilities: Provide technical direction, technically hands-on to engage in implementation of projects, working in a distributed development environment; Well versed with Microsoft technologies - .NET, Azure Data services (ADF, Azure SQL) Azure PaaS (Web apps, key vaults, Function Apps, Azure App Service) & Azure DevOps – CI/CD Good at Front end technologies – Blazor / Angular (one of them must) Exp using Mobile technologies – Xamarin (ioS/Android), iOS, Kotlin, Java, migration to MAUI Develop high level designs for converting functional requirements into business processes ; Actively participate in the requirements, design and construction phases and ensure the successful delivery from a high-level technical perspective; Participate in discussions with customers to crystallize business requirements and change request; Manage daily activities of the development team both onsite and offshore as needed; Provide mentoring, assistance and feedback to the development team on all technical matters and team deliverables; Designing/coding applications following specifications using the appropriate tools and adhering to the companies coding standards; Review pull requests, create/maintain Azure CI/CD pipelines and ARM templates; Collaboration with other teams across the globe (availability for some night conference calls during the week) Skills : C# .NET Core Azure PaaS(Azure App service, webapps, key vaults, Function Apps)) Front End – Blazor / Angular (one of them mandatory) Mobile – Xamarin (Android / ioS), MAUI, iOS MSAL 2.0, Azure AD oAuth for authentication JavaScript and Jquery ASP.NET MVC DevExtreme controls Xamarin Android and IOS Azure DevOps Entity Framework Azure SQL Server Azure Data Factory (ADF pipelines) Experienced in Agile methodology and frameworks, preferrable SCRUM Good communication skills

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3.0 - 6.0 years

5 - 13 Lacs

Mumbai

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Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 6 to 7 years experience in Major Incident Management Ensuring that the bridge call is initiated on time and that all relevant stakeholders are involved. Reviewing and modifying initial incident priority as per MI Criteria Lead recovery for all P1/P2 and Major Incident incidents across providers Ensuring the communication (SMS and Alerts) is sent to the stakeholders as per agreed timeline. Perform escalation as and when needed and drive the incident to resolution across all Service Providers end to end. Ensuring quality and completeness of incident documentation. Addressing any ownership disputes during the recovery of a Priority 1 or Priority 2 Incidents Assign RCA ownership and ensure the problem ticket is created and assigned appropriately towards the end of the MI bridge call. Preferred Technical and Professional Experience Governing P3 and P4 incidents to meet the contractually agreed SLAs. Facilitating and leading dispute calls for Incident ownership. Escalating as required for proper incident resolution and closure. Analysing Incident data/trends to identify incorrect incident assignment and establishing action plans to avoid multiple reassignments. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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1.0 - 4.0 years

3 - 6 Lacs

Noida, New Delhi, Gurugram

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We are looking for a passionate and result-driven Business Development Professional with proven experience in IT Software/Services Sales. The candidate will be responsible for identifying new business opportunities, building client relationships.

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2.0 - 8.0 years

0 Lacs

karnataka

On-site

At PwC, as a member of the cybersecurity team, your main focus will be on protecting organizations from cyber threats using advanced technologies and strategies. You will be responsible for identifying vulnerabilities, developing secure systems, and offering proactive solutions to safeguard sensitive data. Specifically, in the security architecture role at PwC, you will concentrate on designing and implementing robust security frameworks to shield organizations from cyber threats. Your tasks will include developing strategies and solutions to ensure the security of sensitive data and maintain the integrity of systems and networks. In this dynamic environment, your curiosity will drive you to become a reliable and contributing team member. You must be adaptable to working with various clients and team members, each presenting unique challenges and scope. Every experience will serve as an opportunity for learning and personal growth. Taking ownership and consistently delivering high-quality work that adds value for clients and contributes to team success is expected of you. As you progress within the firm, you will establish a reputation for yourself, opening doors to further opportunities. To excel in this role, you should possess a learning mindset and take ownership of your own development. Valuing diverse perspectives, understanding the needs and feelings of others, and adopting habits that sustain high performance are essential. Additionally, actively listening, asking clarifying questions, and effectively expressing ideas are key communication skills. Seeking, reflecting on, acting on, and providing feedback are important practices to embrace. It is crucial to gather information from various sources, analyze facts, and identify patterns. Committing to understanding how the business operates and developing commercial awareness are also vital. Learning and applying professional and technical standards, upholding the firm's code of conduct and independence requirements are integral aspects of this role. With 2-4 years of experience, you should have a background in operations/managed services and possess expertise in multi-cloud infrastructure solutions such as Azure & AWS. Your responsibilities will involve deployment, maintenance, monitoring, and management tasks. Demonstrable experience in implementing and supporting large-scale IT infrastructure environments or large businesses is crucial. Strong technical knowledge in Microsoft, Network & Cloud technology, along with leadership and communication skills, will enable you to enhance service delivery. Effective communication with stakeholders and the ability to gather business requirements and scope relevant solutions are essential. Collaborating with team leaders, setting behavioral and performance standards, energizing your team, and adapting positively to change and uncertainty are key aspects of this role. Preferred technical competencies include a strong technical background in Palo Alto, Cloud Security, Cloud platforms, and NAC (Network Access Control). Knowledge of web application firewall (WAF) and experience in creating, deploying, maintaining, and troubleshooting WAF policies for web applications is highly valued. Understanding data flow technologies, mainstream operating systems, and various security technologies is essential. Additionally, experience with Palo Alto and Prisma Cloud Technologies, planning, configuring, and deploying PA Firewalls, troubleshooting Panorama, Palo Alto firewalls, and managing Prisma cloud solutions will be beneficial. Knowledge of VPN technologies, incident management, change management, and developing scalable network security solutions are key skills required for this role. Furthermore, experience with network security infrastructure, including Illumio Micro/Nano Segmentation, Forescout NAC, and Zscaler, is preferred. Understanding AWS Cloud Networking components and services, and expertise in AWS cloud environments, including VPC, virtual gateway, Route53, Direct Connect Gateway, transit VPC, transit gateway, lambda, endpoints, load balancers, and SIEM dashboard configuration are advantageous. Knowledge of AWS WAF, AWS Load balancers, common OWASP Top Ten Web Application and API vulnerabilities, and complex network architecture is also desirable. In summary, as a member of the cybersecurity team at PwC, you will play a vital role in protecting organizations from cyber threats by implementing robust security frameworks, developing strategies to safeguard sensitive data, and ensuring the integrity of systems and networks. Your passion for learning, adaptability, strong technical skills, and collaborative approach will contribute to the success of the team and add value to our clients" businesses.,

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8.0 - 12.0 years

8 - 18 Lacs

Hyderabad, Pune, Bengaluru

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Critical Skills to Possess: Minimum 8 years of solid experience with: Understanding of Azure environment/infrastructure Azure/devops configuration Azure Data Factory Azure Functions Azure Logic Apps Power Apps SQL .NET Power Automate (Microsoft Flow) Gateway Configurations Manual Code Deployment in Azure Familiarity with monitoring Azure environments and resolving issues Familiarity with monitoring Azure costs and making adjustments accordingly Preferred Qualifications: BS degree in Computer Science or Engineering or equivalent experience Roles and Responsibilities About the Role: The SOIR Engineer at Infovision is responsible for designing, implementing, and maintaining data solutions that enhance operational efficiency. This role requires a deep understanding of systems integration and data management to provide insights and support decision-making processes. About the Team: You will be part of a dynamic team of engineers and data analysts who collaborate closely to deliver innovative solutions. The team fosters a culture of continuous learning and encourages knowledge sharing to stay ahead in the fast-evolving technology landscape. You are Responsible for: - Developing and optimizing data pipelines and ETL processes to ensure accurate data flow. - Implementing data governance and quality assurance measures to maintain data integrity. - Collaborating with cross-functional teams to understand data requirements and provide analytical support. - Troubleshooting and resolving data-related issues in a timely manner. To succeed in this role – you should have the following: - Strong experience with SQL and data modeling techniques. - Proficiency in data integration tools and cloud platforms. - Knowledge of programming languages such as Python or Java. - Excellent problem-solving skills and the ability to work effectively under pressure.

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1.0 - 2.0 years

5 - 9 Lacs

Pune

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Job Description: Business team at NCS is looking for professionals with experience in Wintel AD, Windows VMWare, M365, cloud (basic). Ideally looking for combination of all the skills however, ready to consider candidates who have hands on experience in Wintel AD and Windows VMWare and have worked on M365 earlier OR are willing to catch up with M365. We can consider professionals having experience in M365 and have earlier worked on Wintel AD and Windows VMWare OR willing to catch with it Objectives/Purpose of the Job As part of the Technical team to support and manage the capability of the infrastructure systems hosted in the Data Centers to deliver cost effective services to meet customers’ requirements. Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics. Key Responsibilities & Key Result Areas Provide infrastructure systems support to ensure smooth operations that conformed to the agreed Service Level Agreement (SLA). Work closely with Service Delivery Manager to meet service delivery requirements and support him/her in meetings. Manage systems changes through established change request process & provide status reports to the relevant parties. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures. Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability. Monitor the agreed service level (e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties. Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business. Provide systems related technical advice to customers or project team. Perform and manage routine preventive maintenance and operational activities such as service requests, report generation, incident response, patch management. Perform infrastructure monitoring and escalation as per standard operations procedures. Ensure the management of Infrastructure systems adhere to established ITIL best practices, CIS hardening guidelines and methodologies where applicable. Attend to Audit RFI, responses, clarifications and meetings. Technical Knowledge / Skill Sets / Competencies Server/Virtualization (RHEL, AIX and Solaris are Server OS: Win 2003, 2008, 2012, 2016, 2019 Scripting: Windows power Unix shell scripting Automation skills: Ansible, Puppet etc. (preferred) Business Continuity/Disaster Recovery: BC/DR Cluster technologies – Microsoft cluster System Management Tools – SCCM, SCOM. Microsoft Services – AD, DNS, File server, DHCP,IIS etc SSL cert management Operational Support ITSM, such as ServiceNow Monitoring tools such as Solarwinds Orion, Nagios Network and Security Networking and related technologies (e.g. load balancing / DNS / SSL / firewalls / NAT) Secure File Transfer Protocol (SFTP) Service Documentation Good documentation write-up skills OS hardening: understand and perform compliance checks (Mandatory) Requirements Business team at NCS is looking for professionals with experience in Wintel AD, Windows VMWare, M365, cloud (basic). Ideally looking for combination of all the skills however, ready to consider candidates who have hands on experience in Wintel AD and Windows VMWare and have worked on M365 earlier OR are willing to catch up with M365. We can consider professionals having experience in M365 and have earlier worked on Wintel AD and Windows VMWare OR willing to catch with it Degree in Information Technology, Electrical / Electronic, Information Systems or equivalent discipline Good Cyber Security mindset Good analytical and problem-solving skills Possess initiative with positive working attitudes and customer services oriented Independent, resourceful and goal-oriented Strong teamwork, communication and interpersonal skills Manage and mentor a team of 3-5 Level 1 Systems Engineers ITIL v4 Foundation Certification (Good to have) OS Certification: Microsoft, Hyper V etc Familiar with ISO 9001 and ISO 27001 24x7, After office hours on-call standby

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0.0 - 2.0 years

6 - 10 Lacs

Pune

Work from Office

Business team at NCS is looking for professionals with experience in Wintel AD, Windows VMWare, M365, cloud (basic). Ideally looking for combination of all the skills however, ready to consider candidates who have hands on experience in Wintel AD and Windows VMWare and have worked on M365 earlier OR are willing to catch up with M365. We can consider professionals having experience in M365 and have earlier worked on Wintel AD and Windows VMWare OR willing to catch with it Objectives/Purpose of the Job As part of the Technical team to support and manage the capability of the infrastructure systems hosted in the Data Centers to deliver cost effective services to meet customers’ requirements. Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics. Key Responsibilities & Key Result Areas Provide infrastructure systems support to ensure smooth operations that conformed to the agreed Service Level Agreement (SLA). Work closely with Service Delivery Manager to meet service delivery requirements and support him/her in meetings. Manage systems changes through established change request process & provide status reports to the relevant parties. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures. Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability. Monitor the agreed service level (e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties. Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business. Provide systems related technical advice to customers or project team. Perform and manage routine preventive maintenance and operational activities such as service requests, report generation, incident response, patch management. Perform infrastructure monitoring and escalation as per standard operations procedures. Ensure the management of Infrastructure systems adhere to established ITIL best practices, CIS hardening guidelines and methodologies where applicable. Attend to Audit RFI, responses, clarifications and meetings. Technical Knowledge / Skill Sets / Competencies Server/Virtualization (RHEL, AIX and Solaris are Server OS: Win 2003, 2008, 2012, 2016, 2019 Scripting: Windows power Unix shell scripting Automation skills: Ansible, Puppet etc. (preferred) Business Continuity/Disaster Recovery: BC/DR Cluster technologies – Microsoft cluster System Management Tools – SCCM, SCOM. Microsoft Services – AD, DNS, File server, DHCP,IIS etc SSL cert management Operational Support ITSM, such as ServiceNow Monitoring tools such as Solarwinds Orion, Nagios Network and Security Networking and related technologies (e.g. load balancing / DNS / SSL / firewalls / NAT) Secure File Transfer Protocol (SFTP) Service Documentation Good documentation write-up skills OS hardening: understand and perform compliance checks (Mandatory) Requirements Business team at NCS is looking for professionals with experience in Wintel AD, Windows VMWare, M365, cloud (basic). Ideally looking for combination of all the skills however, ready to consider candidates who have hands on experience in Wintel AD and Windows VMWare and have worked on M365 earlier OR are willing to catch up with M365. We can consider professionals having experience in M365 and have earlier worked on Wintel AD and Windows VMWare OR willing to catch with it Degree in Information Technology, Electrical / Electronic, Information Systems or equivalent discipline Good Cyber Security mindset Good analytical and problem-solving skills Possess initiative with positive working attitudes and customer services oriented Independent, resourceful and goal-oriented Strong teamwork, communication and interpersonal skills Manage and mentor a team of 3-5 Level 1 Systems Engineers ITIL v4 Foundation Certification (Good to have) OS Certification: Microsoft, Hyper V etc Familiar with ISO 9001 and ISO 27001 24x7, After office hours on-call standby

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1.0 - 6.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Warm Greetings from Rivera Manpower Services! Were Hiring – Technical Support Executive (US Shift) Location: Bangalore Shift: US Rotational Shifts (Night) Availability: Immediate Joiners Only Experience: Minimum 1 year in Technical Support (Voice Process) Eligibility Criteria: Minimum 1 year of experience in technical support Excellent communication and problem-solving skills Strong understanding of Microsoft products and troubleshooting techniques Willingness to work in night shifts (US hours) Graduate or Undergraduate with relevant experience Roles & Responsibilities: Handle inbound calls and assist customers with technical issues Troubleshoot Microsoft products (Windows OS, Outlook, Office Suite, etc.) Provide resolutions to technical queries related to hardware/software Maintain high levels of customer satisfaction (CSAT) Ensure timely and accurate logging of issues Call and Book Your Interview Slot Today: 7829336034 / 7829336202 /9986267393 / 9380300644 Don’t miss this opportunity to work with a leading tech support team and grow your career!

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1.0 - 4.0 years

3 - 6 Lacs

Kolkata, Mumbai, New Delhi

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Required qualifications: LowCode/NoCode development experience min 12 months, specifically using Microsoft Power Platform. Power Apps Development: Building canvas and model-driven apps; Power Automate (Flow): Automating business processes and third-party APIs; Error handling and performance optimization. Dataverse experience including integrating with power apps/power automate, custom tables and security; Designing relational data models, managing security roles & permissions, Using Dataverse APIs & plugins Preferred Qualifications: MS PL200 certification; Experience with ServiceNow FSO or other LowCode/NoCode platforms.

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2.0 - 5.0 years

4 - 7 Lacs

Hyderabad

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In-depth understanding of endpoint security concepts, including malware detection, prevention, and response. Proficiency in deploying and configuring security tools and agents, with specific experience in CrowdStrike Falcon/MDE preferred. Strong knowledge of network protocols, operating systems, and cloud environments. Experience in developing and implementing security policies and configurations. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. Strong problem-solving and troubleshooting skills, with a proactive approach to identifying and resolving security issues. Understanding of Network protocols and communications. Technical expertise in Microsoft Defender for Endpoint/ Microsoft Defender for Identity. Hand-on experience in writing complex/advanced KQL queries. Understanding of Linux operating systems. Understanding of Windows Operating System and deployment on Azure. Administration of M365D portal. Familiarity with windows Azure infrastructure components and services. Understanding of various security tools and platforms like MCAS, MDI, MDAV, MIP, Intune etc. Equal employment opportunity information . Manage and administer the CrowdStrike Falcon/Microsoft Defender for Endpoint platform to ensure effective endpoint security across the organization. Deploy and configure CrowdStrike Falcon agents/MDE agents on endpoints, servers, and other devices. Monitor the health and performance of the CrowdStrike Falcon/MDE environment, including detection rates and response times. Develop and implement security policies, rules, and configurations within the CrowdStrike Falcon console. Conduct regular audits and assessments to identify vulnerabilities and ensure compliance with security standards. Collaborate with other IT and security teams to integrate CrowdStrike Falcon/MDE with existing security tools and processes. Provide training and guidance to end-users and other IT staff on the proper use and management of CrowdStrike Falcon. Stay up-to-date on the latest security threats and trends, and continuously enhance the organizations security posture using CrowdStrike Falcon/MDE. Proven experience as a system administrator or security analyst, preferably with a focus on endpoint security. Certification in CrowdStrike Falcon administration or equivalent experience.

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2.0 - 6.0 years

4 - 8 Lacs

Bengaluru

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GrowthSchool partners with the top 1% of industry leaders to design and deliver high-impact, cohort-based learning experiences for professionals. Backed by Sequoia Capital , Owl Ventures , and 80+ prominent angel investors including Kunal Shah , Ritesh Agarwal . we are redefining upskilling in the digital age. Our mentors come from globally recognized companies such as Google, Meta, Apple, Microsoft, Amazon , and Freshworks . We are a fast-paced, mission-driven team passionate about empowering professionals with real-world skills and we re looking for driven individuals to join our journey. About the Role We are seeking a Program Manager who can take ownership of the end-to-end execution of our learning programs. This role demands a mix of operational excellence, stakeholder coordination, and learner-centric thinking. You will play a key role in ensuring exceptional learner experiences, driving outcomes, and enabling the scale of our flagship programs. This is a strategic and execution-heavy role for someone who thrives in cross-functional environments and is excited about the intersection of education, growth, and technology. Key Responsibilities End-to-End Program Ownership : Manage the entire program lifecycle from learner onboarding to completion and outcomes (like placements). Stakeholder Collaboration : Work closely with mentors, instructors, content creators, operations, and support teams to ensure smooth delivery. Learner Success & Experience : Monitor key metrics such as engagement, NPS, and completion rates. Identify gaps and proactively drive interventions. Communication & Coordination : Build and maintain communication workflows, manage program calendars, and lead escalations as needed. Process Optimization : Improve operational workflows through better SOPs, automation, and scalable support systems. Cross-functional Alignment : Partner with marketing, tech, admissions, and placement teams to ensure seamless learner journeys and business outcomes. Data-Driven Iteration : Analyze learner feedback and program data to continuously improve and scale program delivery. Growth Enablement : Contribute to the planning and launch of new programs while scaling existing ones. Why Join Us? Mission-Driven Impact : Shape careers and lives by delivering life-changing learning experiences. High Ownership : Lead critical, high-visibility programs with autonomy. Innovative Environment : Work at the cutting edge of tech-enabled education. Growth Opportunities : Build, learn, and grow alongside a passionate team. Culture That Cares : We put our learners and our team first.

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2.0 - 6.0 years

4 - 8 Lacs

Hyderabad

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Brief team/department description: We are seeking a motivated and detail-oriented Data Analyst to join our dynamic Supply Chain team. This is an exciting opportunity to contribute to critical decision-making by leveraging data to optimize our supply chain. You will be involved in building data processing models, developing dashboards and generating insights that directly impact efficiency, cost-effectiveness, and the timely delivery of life-saving medications. Principle Responsibilities: Assist in the collection, cleaning, and preparation of datasets from various sources relevant to supply chain operations (e.g., demand forecasts, inventory levels, master data). Develop and maintain data processing methods using appropriate tools and technologies (advanced excel, PowerBi, DAX language) to ensure data quality and accessibility. Create and maintain dashboards and visualizations using Power BI and Microsoft Tools (Microsoft Lists, Power Automate, etc). Collaborate with the Supply Chain team to understand business needs and translate them into analytical requirements. Support ad-hoc data analysis requests and contribute to the generation of reports to support decision-making. Drive continuous improvement of business processes, related reports, and metrics. Support the team in leading edge thinking to identify future opportunities in Systems, Tools and Processes. Qualifications and Education Requirements Bachelor s degree in data science, Statistics, Supply Chain Management, Computer Science, Engineering or a related discipline. Proficiency in DAX programming language and use of Microsoft Suite (Lists, Power Automate, Flows & Forms). Strong analytical and problem-solving skills with the ability to interpret complex data. Strong attention to detail and a commitment to data accuracy. Basic understanding of Supply Chain in the Pharmaceutical industry and inventory management Familiarity with forecasting techniques and inventory optimization concepts is a strong advantage. By applying for this role, you confirm that you are mentally and physically capable of fulfilling the job responsibilities detailed in the job description without any restrictions. If you have any concerns or even the slightest disability that may affect your ability to perform the job, please inform HR in advance.

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2.0 - 7.0 years

4 - 9 Lacs

Hyderabad

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We re on a mission to change the future of clinical research. At Perceptive, we help the biopharmaceutical industry bring medical treatments to the market, faster. Our mission is to change the world but to do this, we need people like you. Apart from job satisfaction, we can offer you: HEALTH: - Medical plan for you and your dependents. - Personal Accident Insurance - Life Insurance - Critical illness cover WEALTH: - Salary structure and Flexi basket - Provident fund of 12% - Gratuity scheme YOURSELF: Internal growth and development programs & trainings Key Responsibilities Endpoint Security Administer and monitor endpoint protection platforms Configure policies, detection rules, and containment mechanisms for malware, ransomware, and other endpoint threats. Investigate suspicious activity or endpoint alerts and work with incident response teams when necessary. Ensure security agent deployment across Windows, Mac, Linux, and mobile devices is maintained with complete coverage. Vulnerability Management Schedule and run regular vulnerability scans across endpoints, servers, and network assets. Analyze scan results, assess criticality based on CVSS, threat intelligence, and exploitability. Track remediation progress, follow up with system owners, and report status to leadership. Collaborate with patch management teams to ensure timely rollout of fixes aligned with SLAs. Security Configuration & Baselines Enforce CIS or NIST-based hardening standards across endpoints and workstations. Validate that GPOs, MDM policies (e.g., Intune), and configuration baselines meet security requirements. Contribute to the development of golden images or build scripts for secure provisioning. Security Reporting & Risk Reduction Provide regular reporting on endpoint health, agent status, patch compliance, and top unresolved vulnerabilities. Support audit and compliance requests by providing evidence or explanations related to endpoint or vulnerability controls. Functional Competencies (Technical knowledge/Skills) Strong understanding of endpoint protection platforms Hands-on experience with vulnerability management tools for scanning, prioritization, and remediation tracking. Proficiency in interpreting CVSS scores, threat intelligence feeds, and exploit databases to assess true business risk. Working knowledge of Windows and Linux system internals, OS hardening techniques, and secure configuration management. Familiarity with MDM tools (e.g., Microsoft Intune) and policy enforcement across distributed endpoints. Knowledge of patch management processes, automated remediation workflows, and change control coordination. Ability to write and interpret security alerts, detection logic, and playbooks related to endpoint threats. Understanding of Active Directory, GPO, and Azure AD security controls impacting endpoint posture. Awareness of compliance frameworks (ISO 27001, CIS, NIST) and their technical control mappings. Behavior Competencies Mandatory Success Factors: Accountability Adaptability Customer Focus Optional Success Factors: Willingness to Learn Time Management Analytical Thinking Results Orientation Conflict Management Business Acumen Dealing with Ambiguity Experience, Education, and Certifications 2+ years of experience in cybersecurity operations or security administration. Bachelor s degree in computers, Information Technology, or a related field. Certifications such as CompTIA Security+, CEH, or equivalent preferred. Experience working with email security solutions and incident response processes. Knowledge of cloud security in AWS, Azure, or GCP is an advantage. Come as you are.

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3.0 - 4.0 years

5 - 6 Lacs

Faridabad

Work from Office

Job_Description":" JOB Description for End User Management VIP Customer Name JCB LOCATION Ballabhgarh DOMAIN EU Support Level (L1/L2/L3) L2 Required Relevant Domain Experience 3-4 years Job Type (Onsite/Remote) Onsite Shift details (General/ 24X7) General shift Qualification Graduate Certifications Required if ANY Role Purpose End User support for enhancing the service quality to their business users. JOB RESPONSIBILITIES 1) Onsite Support services to resolve desk side related issues. 2) Install desktop/laptop OS as per requirement, add/remove accessories, devices, peripherals and configure PCs. 3) Maintain record of new machines installed movement of machines within site, changes in configuration of machines and informing asset coordinator about the changes. 4) Installation of the standard Desktop Application packages like Office 365 along with the relevant updates that may accompany the application as part of the contract. 5) Provide support for desktop Standard Products (Laptops, Desktops, Printers, and Scanners etc.) 6) Apply emergency software fixes in support of problem resolution with the help of the OEM. 7) Ensure proper local area connectivity to all desktops / laptops in coordination with JCB local IT Team. 8) Troubleshooting & resolving user problems remotely for first level & Engineer dispatch at second level 9) Patch management (based on tool provided by JCB) 10) Update the ticketing tool with the activities performed at site. 11) Anti-virus management (based on tool provided by JCB) 12) Provide necessary assistance in liaising with JCBsthird-party vendors with regards to the coordination on maintenance support 13) Routine checking of anti-virus log files for checking of any virus detected and cleaned on the desktop. 14) Fixing any Paper Jam related issues and First level of servicing of the printers to ensure smooth functioning of operations. 15) Identify incidents related to Application, or Operating System thru ITSM Tool. 16) Installation and configuration of the customer specific software packages 17) In the event the situation needs escalation to the vendor, Engineer will coordinate with the Vendor till the resolution of the problem. 18) Restart Print Queues in case of a \u2018Hung State FOR HPE Project Manager Date Signature FOR Customer Project Manager Date Signature Technical Skills/Knowledge requirement 1) Communication Skills. 2) Experience with ticketing systems and remote support. 3) Strong understanding of ITIL framework and best practices. 19) Coordinate with Hardware support teams/vendors and resolve any hardware failures in the printers. 20) JCB level E-Mail Management L1 Support for O365 21) Conducting awareness Training Session of Users on New Technologies and Devices (Quarterly) 22) Mailbox Creation/Group Creation 23) Adhering to the E Mail Policy as defined SOP by the Client Monitoring Mail Queue and Mail Traffic. 24) Escalation to JCB UK team for Deletion/ Modification/ Movement 25) Escalation to JCB UK team in case of issue in SOP based activities 26) Email Password Change assistance, if requested by user 27) First Level Email Client troubleshooting VIP Support 28) Overall Ticket ownership and management for VIP Users (GM and Above) 29) Supporting Microsoft Desktop/Laptops, Apple technologies and Devices and network connectivity. 30) Supporting Skype/Cisco Jabber Enterprise Voice and Microsoft Teams / O365, including advanced troubleshooting. 31) Support of iOS and Android mobile devices and MDM solutions. 32) Support Full Disk Encryption, Antivirus and SCCM for endpoint management and software delivery. 33) Support for any AD Group membership, access related issues for VIP users. ","

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