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5.0 - 10.0 years

10 - 14 Lacs

Chennai

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery in a dynamic environment. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Coordinate with stakeholders to gather requirements- Ensure timely delivery of projects Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical- Strong understanding of CRM systems- Experience in customizing and configuring Dynamics CRM- Knowledge of CRM integration with other systems- Hands-on experience in troubleshooting and issue resolution Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Technical- This position is based at our Chennai office- A 15 years full-time education is required Qualification 15 years full time education

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3.0 - 5.0 years

4 - 8 Lacs

Bengaluru

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Job Title - GN - SONG - Service - Sprinklr Analyst Management Level: 11-Analyst Location: Bengaluru Must-have skills: Sprinklr Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will Use in depth understand :Ability to work on high-paced and complex projects. Apply understanding of industry-specific Customer Service processes: Possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media, etc.) Deploy a strong designing skill :Deliver customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media, etc...), quality monitoring, WFM, Gamification, Recording, etc. Should; be able to envision and design AI-powered customer and employee experience enhancements of the future. Bring your best skills forward to excel at the role: Ability to use technical exposure to contact center and overall customer service areas: . Plan, design, implementation, configuration of Sprinklr chosen platform with our clients Act as a subject matter expert on Sprinklr service, providing expertise on CCaaS transformation client projects across the entire delivery lifecycle Possess a deep understanding of Sprinklr Service solution architecture, capabilities, and hands-on configurations to activate those capabilities. Experience with IVR, Outbound Voice, Email, social media, Chat, Video and (a)synchronous messaging services Integration of Sprinklr unified CXM with enterprise systems Work Experience related to CICD tools. Stay current with intensive training and maintain updated Sprinklr certifications. Easily work in high-paced and complex projects: Use understanding of industry specific Customer Service processes, operations, and functional needs Maximize application design and development experience: Implement the orchestration platform of Sprinklr preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self Service vendor organizations, or leading consulting firms. Good to know Contact Center as a Service (CCaaS) platforms such as AWS Connect, Genesys Cloud, Nuance CXone, and Microsoft Dynamics 365 Customer Service Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat, and social channels.) applications solutioning using Architect/Composer/Interaction Designer Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 3 to 5 Years Educational Qualification: B.Com

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6.0 - 10.0 years

10 - 20 Lacs

Bengaluru

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Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Key Responsibilities: Develop and Execute Test Plans: Design and develop test plans, test cases, and scripts specifically for SaaS applications in one or more of following applications, Maconomy, MS Dynamics Finance, Coupa, OneStream ,Workday to ensure they meet business requirements and function a expected in cloud environments. SaaS Testing Methodologies: Perform functional, integration, regression, and user acceptance testing (UAT) in cloud environments , considering the unique characteristics of SaaS applications like regular updates, scaling, multi-tenant configurations, and APIs. Cloud & Multi-Instance Testing: Ensure that each platform operates correctly in multi-instance, multi-region environments with proper data segregation and secure access controls. Defect Identification and Reporting: Track and report defects, prioritize issues, and collaborate with development and cloud operations teams to resolve bugs efficiently. Ensure fixes do not impact system stability in production. Integration with Other Systems: Validate integrations between SaaS applications and on-premises or cloud-based ERPs, financial systems, procurement tools, and business intelligence platforms, ensuring seamless data flow. Continuous Integration and Deployment: Participate in testing activities as part of CI/CD pipelines for continuous deployment of cloud updates. Ensure that new releases and patches do not disrupt service. Test Data and Environment Setup: Collaborate with cloud operations teams to set up scalable test environments that mirror production, including setting up sandbox or staging environments for testing. Documentation and Reporting: Create and maintain detailed testing documentation, including test cases, plans, logs, and defect reports. Provide regular status updates to project managers and key stakeholders, ensuring testing aligns with deployment timelines. Support System Updates & Releases: Participate in testing during system updates, patches, and new feature rollouts, ensuring SaaS instances are stable and meet customer needs after each update. Security and Compliance Testing: Ensure that all systems comply with security and data privacy standards, particularly in multi-tenant, cloud-based environments. Verify that all access controls, authentication, and authorization processes work correctly. Monitoring and Performance Testing: Test cloud scalability and performance, ensuring that the systems can handle peak loads and meet SLAs (Service Level Agreements). Collaborate with cloud teams to monitor system performance and identify potential bottlenecks. Knowledge Sharing: Mentor junior testers and share best practices, especially those related to SaaS environments, such as version control, automated testing, and cloud monitoring tools. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Hands-on experience of 4 to 6 years SaaS Applications testing cloud-based platforms such as Maconomy / MS Dynamics Finance/Coupa / OneStream /Workday. ERP & Financial Systems Knowledge. Good knowledge of one or more of these software namely Maconomy /MS Dynamics Finance/Coupa/OneStream/Workday Experience with testing methodologies such as functional, regression, integration, and cloud-based UAT testing. Experience with automated testing is an advantage. Proficiency in Defect Tracking & Test Management Tools (e.g., ServiceNow, TestRail) and defect tracking tools. Familiarity with cloud-based test management systems is a plus. Strong communication skills for collaborating with cloud operations, developers, business analysts, and other cross-functional teams. Experience testing SaaS applications for scalability, stress testing, and performance, ensuring the application meets SLAs and can handle growing user bases. Familiarity with CI/CD pipelines for SaaS applications and experience with tools for managing deployments and releases. Preferred Technical and Professional Experience Certifications: Relevant certifications for MS Dynamics Finance, Coupa, OneStream, Maconomy, workday are a plus. Automated Testing: Experience with automated testing frameworks for SaaS platforms (e.g., Selenium, Postman for API testing, or cloud-based testing platforms). Agile/Scrum Methodologies: Experience working in an Agile or Scrum environment and participating in sprint cycles for continuous testing. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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15.0 - 20.0 years

3 - 6 Lacs

Chennai

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Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows.Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Identify inefficiencies in existing processes- Propose solutions to optimize process effectiveness- Collaborate with business users to define product requirements and use cases Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical- Experience with data analysis and process improvement- Strong analytical and problem-solving skills- Excellent communication and collaboration abilities- Good To Have Skills: Experience with business process modeling tools Additional Information:- The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 ERP Technical- This position is based at our Chennai office- A 15 years full time education is required Qualification 15 years full time education

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15.0 - 20.0 years

3 - 6 Lacs

Ahmedabad

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Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows.Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Identify inefficiencies in existing processes- Propose solutions to optimize process effectiveness- Collaborate with business users to define product requirements and use cases Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical- Experience with data analysis and process improvement- Strong analytical and problem-solving skills- Excellent communication and collaboration abilities- Good To Have Skills: Experience with business process modeling tools Additional Information:- The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 ERP Technical- This position is based in Ahmedabad- A 15 years full-time education is required Qualification 15 years full time education

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15.0 - 20.0 years

3 - 6 Lacs

Ahmedabad

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Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows.Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Identify inefficiencies in existing processes- Propose solutions to optimize process effectiveness- Collaborate with business users to define product requirements and use cases Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical- Experience with workflow analysis and process improvement- Strong analytical and problem-solving skills- Excellent communication and collaboration abilities- Good To Have Skills: Experience with business process modeling tools Additional Information:- The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 ERP Technical- This position is based in Coimbatore- A 15 years full time education is required Qualification 15 years full time education

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15.0 - 25.0 years

3 - 6 Lacs

Ahmedabad

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Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows.Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities:- Expected to be a SME with deep knowledge and experience.- Should have influencing and advisory skills.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Collaborate with stakeholders to understand business requirements and translate them into technical specifications.- Design and develop Microsoft Dynamics 365 ERP solutions to meet business needs.- Perform system testing and support user acceptance testing.- Provide technical guidance and support to the development team.- Ensure compliance with coding standards and best practices.- Stay updated with the latest trends and advancements in Microsoft Dynamics 365 ERP technology.- Assist in troubleshooting and resolving technical issues.- Conduct training sessions for end-users on Microsoft Dynamics 365 ERP functionality.- Contribute to the continuous improvement of processes and methodologies.- Assist in the evaluation and selection of third-party tools and integrations.- Collaborate with cross-functional teams to ensure successful project delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical.- Good To Have Skills: Experience with Microsoft Power Platform.- Strong understanding of business processes and workflows.- Experience in analyzing and optimizing business processes.- Knowledge of Microsoft Dynamics 365 ERP modules and functionalities.- Proficient in customizing and configuring Microsoft Dynamics 365 ERP solutions.- Experience in integrating Microsoft Dynamics 365 ERP with other systems.- Familiarity with data migration and data integration techniques. Additional Information:- The candidate should have a minimum of 15 years of experience in Microsoft Dynamics 365 ERP Technical.- This position is based at our Ahmedabad office.- A 15 years full-time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

13 - 18 Lacs

Kolkata

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Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics 365 Commerce Functional Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. You will be responsible for defining the business solutions and structures needed to realize these opportunities and developing a business case to achieve the vision. Your role will involve collaborating with multiple teams and engaging in key decision-making processes. You will contribute to problem-solving for your immediate team and across multiple teams, ensuring effective solutions are provided. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead current state assessments to identify high-level customer requirements- Define business solutions and structures to realize opportunities- Develop a business case to achieve the vision Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 Commerce Functional- Good To Have Skills: Experience with business process modeling and optimization- Strong understanding of business architecture principles and frameworks- Experience in conducting business impact assessments- Knowledge of industry best practices in business architecture Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Dynamics 365 Commerce Functional- This position is based at our Chennai office- A 15 years full-time education is required Qualification 15 years full time education

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15.0 - 20.0 years

3 - 6 Lacs

Chennai

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Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows.Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics 365 Operations Functional Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. Identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborate with business users to define detailed product requirements and use cases. Design continuous monitoring and feedback collection to refine processes over time. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Develop innovative process improvement strategies.- Implement workflow enhancements to streamline operations.- Conduct process analysis and recommend improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 Operations Functional.- Strong understanding of business process design principles.- Experience in workflow analysis and optimization.- Knowledge of continuous improvement methodologies.- Familiarity with process mapping and documentation. Additional Information:- The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 Operations Functional.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

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12.0 - 17.0 years

13 - 18 Lacs

Hyderabad

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Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : Should be a Graduate Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments, identifying high-level customer requirements, and developing business solutions to achieve the vision. You will be responsible for structuring the needed solutions and developing a business case for implementation. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead current state assessments to identify business opportunities- Define high-level customer requirements- Develop business solutions and structures to realize opportunities Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical- Strong understanding of business process analysis- Experience in developing business cases for implementation- Knowledge of enterprise architecture principles- Hands-on experience in defining business solutions Additional Information:- The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 ERP Technical- This position is based at our Hyderabad office- A Graduate degree is required Qualification Should be a Graduate

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8.0 - 13.0 years

9 - 24 Lacs

Gurugram

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Hiring for D365 F&O Consultant with 6+ yrs of experience in Advanced Finance module & full-cycle implementation. Involve in RFPs, discovery, config, demos, docs & CRP/training delivery. Work from home

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5.0 - 10.0 years

5 - 9 Lacs

Chennai

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Dynamics 365 Commerce Technical Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : BE or MCA Summary :As a Microsoft Dynamics 365 Commerce Technical Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with the Microsoft Dynamics 365 Commerce platform and collaborating with cross-functional teams to deliver impactful solutions. Roles & Responsibilities:- Design, develop, and implement Microsoft Dynamics 365 Commerce solutions to meet business requirements.- Collaborate with cross-functional teams to identify and prioritize business requirements and translate them into technical solutions.- Configure and customize Microsoft Dynamics 365 Commerce to meet business needs, including developing custom code and integrations.- Provide technical guidance and support to team members and stakeholders, including troubleshooting and issue resolution.- Stay updated with the latest advancements in Microsoft Dynamics 365 Commerce and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Strong technical expertise in Microsoft Dynamics 365 Commerce.- Good To Have Skills: Experience with related technologies such as Azure, Power Platform, and Common Data Service.- Experience in designing, developing, and implementing Microsoft Dynamics 365 Commerce solutions.- Strong understanding of Microsoft Dynamics 365 Commerce architecture and customization capabilities.- Experience with developing custom code and integrations using Microsoft Dynamics 365 Commerce.- Solid grasp of software development best practices, including Agile methodologies and DevOps principles. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Dynamics 365 Commerce Technical.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Chennai office. Qualification BE or MCA

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5.0 - 10.0 years

10 - 14 Lacs

Ahmedabad

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the effort to design, build, and configure applications- Act as the primary point of contact- Manage the team and ensure successful project delivery Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical- Good To Have Skills: Experience with other CRM platforms- Strong understanding of Microsoft Dynamics CRM architecture and customization- Experience in developing and implementing CRM solutions- Knowledge of CRM integration with other systems- Familiarity with CRM data migration and data management- Ability to troubleshoot and resolve technical issues- Excellent communication and leadership skills Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Technical- This position is based in Nagpur- A 15 years full-time education is required Qualification 15 years full time education

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4.0 - 9.0 years

8 - 13 Lacs

Noida

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Shift: (GMT+05:30) Asia/Kolkata (IST) What do you need for this opportunity? Must have skills required: Purchase, Purchase order, control panels, Electronic Components, PLC, HMI, sensor, Relays Reports To: Senior Manager Purpose of the Role: The incumbent will ensure the seamless procurement, production, and delivery of high-quality electrical control panels through inhouse manufacturing or third-party vendor. The role focuses on managing the end-to-end supply chain process, optimizing cost efficiency, ensuring timely deliveries, and maintaining supplier and customer satisfaction. The candidate will collaborate closely with cross-functional teams, including design, manufacturing, commercial, projects and quality assurance, to meet operational goals and business objectives. This role involves working in a fast-paced manufacturing and supply chain environment. It may require occasional visits to supplier sites and production facilities. Technical Skills Required: Familiarity with electrical components used in control panels (e.g., PLCs, HMIs, relays, sensors). Basic understanding of electrical control panel design and assembly processes. Vendor ecosystem of panel manufacturers and component manufacturers and suppliers. Proficiency in using ERP/MRP systems (e.g., SAP, Oracle, Microsoft Dynamics). Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Behavioural Skills Required: Communication: Clearly articulate ideas, updates, and solutions to stakeholders. Collaboration: Work effectively with cross-functional teams to achieve common goals. Adaptability: Adjust quickly to changes in priorities, timelines, or challenges. Problem-Solving: Analyse issues and develop practical, efficient solutions. S. No. Job Responsibilities: Source and negotiate with suppliers for electrical and electronic components (e.g., PLCs, relays, wiring, enclosures, circuit breakers). Evaluate supplier performance and ensure adherence to quality, delivery timelines, and pricing agreements. Develop and maintain supplier relationships to ensure a reliable supply chain. Address material shortages or delays to avoid project delays. Analyze supply chain performance metrics to identify areas for cost reduction and efficiency improvement. Oversee inbound and outbound logistics to ensure timely delivery of materials and finished products. Collaborate with production teams to create schedules aligned with project deadlines and customer requirements. Implement inventory management practices, such as Just-in-Time (JIT) or Economic Order Quantity (EOQ), to optimize inventory holding costs. Proactively communicate potential risks, material shortages, or delays to management and suggest mitigation strategies. Act as the primary point of contact for cross-functional teams, including engineering, production, and quality assurance, to address any issues or changes in requirements. Minimum Qualification: B.E., B.Tech in Electrical Engineering or similar subjects

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8.0 - 10.0 years

25 - 30 Lacs

Mumbai

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Total Experience 10+years. Hands on experience in working with Microsoft Dynamics CRM and Power platform. Expertise in Dynamics 365 CRM (Sales & Service modules) with expertise in customizing and extending DCRM Sales & DCRM Service using JavaScript, C#, and Plugins. Strong hands-on experience in plugin development using Dataverse SDK, Power Automate, and Azure Functions. Advanced experience in Model-Driven Apps, including custom UI development. Strong knowledge and experience in Power Automate, SharePoint, Office 365, and API integrations. In-depth understanding of Azure services, including OAuth authentication and role-based security. Hands-on experience with Custom Ribbons, Command Bars, and JavaScript for form scripting and automation. Experience in configuring and customizing Case, Opportunity, SLA Management, and Knowledge Base in DCRM Service. Expertise in setting up and configuring Sales Pipeline, Lead Scoring, Forecasting, and Quote Management in DCRM Sales. Experience in integrating Dataverse Web API, Custom Connectors, and external systems. Ability to work independently while participating in design, development, and implementation of application systems. Actively seeks and shares knowledge with others, effectively communicating and presenting information in a clear and organized manner. Ability to resolve challenges efficiently, working closely with project managers and executive management when needed. Strong verbal and written communication skills to ensure that your ideas, strategies, and successes resonate within the team and with clients. Responsibilities: Organized, agile, persistent, and proactive, with the ability to juggle multiple tasks within tight deadlines. Delivers information effectively to support the team or workgroup, with strong writing and editing skills in English, conveying complex ideas clearly and directly. Hands-on experience in developing Power Automate to support Backend jobs, bulk updates to dataverse, connection to SharePoint, 0365. Etc. Thoroughly document and effectively communicate technical analyses, designs, and specifications. Additionally, provide explanations for the preferred approach over alternative solutions. Proven ability to collaborate with team members across boundaries, contributing productively and respecting different points of view. Able to cultivate effective client relationships and partnerships across organizational boundaries. Takes personal ownership and accountability for meeting deadlines and achieving agreed-upon results, with strong problem-solving skills. Experience working with Azure DevOps and continuous integration. Familiarity with Agile software delivery methodologies such as Scrum connection to SharePoint, 0365. Etc. Bachelor s or master s degree in computer science, Information Technology, or a related field.

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7.0 - 12.0 years

25 - 30 Lacs

Mumbai

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Total Experience 7+years. Hands on experience in working with Microsoft Dynamics CRM and Power platform. Expertise in Dynamics 365 CRM (Sales & Service modules) with expertise in customizing and extending DCRM Sales & DCRM Service using JavaScript, C#, and Plugins. Strong hands-on experience in plugin development using Dataverse SDK, Power Automate, and Azure Functions. Advanced experience in Model-Driven Apps, including custom UI development. Strong knowledge and experience in Power Automate, SharePoint, Office 365, and API integrations. In-depth understanding of Azure services, including OAuth authentication and role-based security. Hands-on experience with Custom Ribbons, Command Bars, and JavaScript for form scripting and automation. Experience in configuring and customizing Case, Opportunity, SLA Management, and Knowledge Base in DCRM Service. Expertise in setting up and configuring Sales Pipeline, Lead Scoring, Forecasting, and Quote Management in DCRM Sales. Experience in integrating Dataverse Web API, Custom Connectors, and external systems. Ability to work independently while participating in design, development, and implementation of application systems. Actively seeks and shares knowledge with others, effectively communicating and presenting information in a clear and organized manner. Ability to resolve challenges efficiently, working closely with project managers and executive management when needed. Strong verbal and written communication skills to ensure that your ideas, strategies, and successes resonate within the team and with clients. Responsibilities: Organized, agile, persistent, and proactive, with the ability to juggle multiple tasks within tight deadlines. Delivers information effectively to support the team or workgroup, with strong writing and editing skills in English, conveying complex ideas clearly and directly. Hands-on experience in developing Power Automate to support Backend jobs, bulk updates to dataverse, connection to SharePoint, 0365. Etc. Thoroughly document and effectively communicate technical analyses, designs, and specifications. Additionally, provide explanations for the preferred approach over alternative solutions. Proven ability to collaborate with team members across boundaries, contributing productively and respecting different points of view. Able to cultivate effective client relationships and partnerships across organizational boundaries. Takes personal ownership and accountability for meeting deadlines and achieving agreed-upon results, with strong problem-solving skills. Experience working with Azure DevOps and continuous integration. Familiarity with Agile software delivery methodologies such as Scrum connection to SharePoint, 0365. Etc. Bachelor s or master s degree in computer science, Information Technology, or a related field.

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5.0 - 10.0 years

20 - 25 Lacs

Mumbai

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Total Experience 5+years. Hands on experience in working with Microsoft Dynamics CRM and Power platform. Expertise in Dynamics 365 CRM (Sales & Service modules) with expertise in customizing and extending DCRM Sales & DCRM Service using JavaScript, C#, and Plugins. Strong hands-on experience in plugin development using Dataverse SDK, Power Automate, and Azure Functions. Advanced experience in Model-Driven Apps, including custom UI development. Strong knowledge and experience in Power Automate, SharePoint, Office 365, and API integrations. In-depth understanding of Azure services, including OAuth authentication and role-based security. Hands-on experience with Custom Ribbons, Command Bars, and JavaScript for form scripting and automation. Experience in configuring and customizing Case, Opportunity, SLA Management, and Knowledge Base in DCRM Service. Expertise in setting up and configuring Sales Pipeline, Lead Scoring, Forecasting, and Quote Management in DCRM Sales. Experience in integrating Dataverse Web API, Custom Connectors, and external systems. Ability to work independently while participating in design, development, and implementation of application systems. Actively seeks and shares knowledge with others, effectively communicating and presenting information in a clear and organized manner. Ability to resolve challenges efficiently, working closely with project managers and executive management when needed. Strong verbal and written communication skills to ensure that your ideas, strategies, and successes resonate within the team and with clients. Responsibilities: Organized, agile, persistent, and proactive, with the ability to juggle multiple tasks within tight deadlines. Delivers information effectively to support the team or workgroup, with strong writing and editing skills in English, conveying complex ideas clearly and directly. Hands-on experience in developing Power Automate to support Backend jobs, bulk updates to dataverse, connection to SharePoint, 0365. Etc. Thoroughly document and effectively communicate technical analyses, designs, and specifications. Additionally, provide explanations for the preferred approach over alternative solutions. Proven ability to collaborate with team members across boundaries, contributing productively and respecting different points of view. Able to cultivate effective client relationships and partnerships across organizational boundaries. Takes personal ownership and accountability for meeting deadlines and achieving agreed-upon results, with strong problem-solving skills. Experience working with Azure DevOps and continuous integration. Familiarity with Agile software delivery methodologies such as Scrum connection to SharePoint, 0365. Etc. Bachelor s or master s degree in computer science, Information Technology, or a related field.

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4.0 - 8.0 years

4 - 9 Lacs

Bengaluru

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Requirements: 1. Microsoft Dynamics 365 Sales including (Administrator level access, Creating and editing views, fields, charts, entities, dashboards, workflows, processes, security roles and reports and Utilizing sandbox environments for testing) 2. Exposure to the Shipping and/or Logistic industries 3. Workshop Management 4. Agile experience 5. Customer centric mindset 6. Requirement gathering, user story creation/management, solution design 7. Certification: Dynamics 365 Sales Functional Consultant Associate Note: Min. 3 years of experience is expected in Microsoft Dynamics 365 Sales Job Location: Bangalore - Yelahanka

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3.0 - 5.0 years

10 - 14 Lacs

Hyderabad

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The Dynamics GP Engineer supports applications associated with and including Microsoft Dynamics GP of 2 years. Be knowledgeable with Customizations and Integration tools, Modified Forms and Reports, SSRS, Smart List Builder, eConnect Integrations, SSIS, Jet Reports, Scribe, and Crystal Reports.

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10.0 - 15.0 years

25 - 30 Lacs

Kochi, Bengaluru, United Arab Emirates

Hybrid

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We are seeking an experienced Solution Architect to join our Dynamics 365 consulting team. The ideal candidate will have a proven track record of successful implementations of Dynamics 365 Finance and Supply Chain Management (FSCM) solutions. This role requires a deep understanding of FSCM modules, strong consulting skills, and the ability to guide clients through complex business transformations. Roles and responsibilities: Solution Design & Architecture : Lead Solution Architecture: Define and design high-level architecture, ensuring that Dynamics 365 is implemented in line with best practices and business requirements. Develop Technical Specifications: Translate business requirements into detailed technical specifications for developers and configuration teams. Platform Integration: Design and oversee integrations with external systems, third-party applications, and other Microsoft technologies like Azure, Power Platform, or Office 365 Work closely with business leaders, IT teams, and end-users to gather detailed requirements, ensuring the solution addresses the needs of the organization. Analyze and map business processes to Dynamics 365 capabilities, identifying gaps and proposing workarounds or custom solutions Determine where out-of-the-box functionality meets business requirements and where customization is necessary. Project Delivery: Lead and participate in the implementation of Dynamics 365 FSCM projects, ensuring successful delivery within budget and timeline constraints. Gather and analyze client requirements, translating them into effective solutions using Dynamics 365 FSCM. Configure and customize the FSCM modules to meet specific client needs. Design and develop custom solutions using Power Platform (Power Apps, Power Automate) as needed. Provide training and support to end-users throughout the implementation process. Client Relationship Management: Build and maintain strong relationships with clients, acting as a trusted advisor. Provide expert guidance and recommendations on best practices for utilizing Dynamics 365 FSCM. Conduct workshops and presentations to demonstrate the value of the solution. Technical Expertise: Stay up-to-date with the latest advancements in Dynamics 365 FSCM and related technologies. Contribute to the development of internal knowledge base and best practices. Mentor and guide junior consultants on technical and functional aspects of the solution Skill Sets: Technical Skills: Microsoft Dynamics 365 Knowledge: Deep understanding of Dynamics 365 applications (Finance and Operations, Sales, Customer Service, Marketing, Field Service, etc.), how they interact, and how to customize them. Power Platform : Experience with Power Apps, Power Automate, and Power BI to extend D365 functionalities. Cloud Services : Expertise in Microsoft Azure services, as D365 operates on Azure infrastructure. Data Integration : Understanding of integration patterns, tools, and techniques to connect D365 with other systems (via APIs, Data Entities, or Azure Logic Apps). Customization & Configuration : Experience with configuring Dynamics 365 modules, workflows, entities, and other system components. Programming : Knowledge of languages like C#, JavaScript, and X++ (for Finance and Operations) for custom development. Reporting & Analytics : Experience with reporting tools like SSRS (SQL Server Reporting Services) and Power BI for building reports and dashboards. ERP/CRM Architecture : Understanding of Dynamics 365 ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) modules and their implementation. Experience in at least two end to end MS Dynamics F & O implementation cycles, especially within Supply Chain and logistics firms. Soft Skills: Excellent communication and interpersonal skills, both written and verbal. Strong analytical and problem-solving abilities. Ability to work independently and as part of a team. Client-focused approach with a commitment to delivering high-quality results. Preferred: Microsoft certifications in Dynamics 365 FSCM. Experience in industries such as manufacturing, retail, logistics

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4.0 - 9.0 years

8 - 13 Lacs

Bengaluru

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Design, build, and deploy custom apps using Power Apps and Microsoft Power Automate. Integrate with SharePoint, SQL, and Dataverse. Ensure to contribute in building secure, scalable, and user-centric applications.

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5.0 - 8.0 years

9 - 14 Lacs

Bengaluru

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Microsoft Dynamics - Consulting. Experience5-8 Years.

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5.0 - 8.0 years

6 - 10 Lacs

Hyderabad

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Mandatory Skills: SAP Concur. Experience5-8 Years.

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7.0 - 12.0 years

12 - 22 Lacs

Chennai

Remote

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We are looking for a highly skilled Microsoft Dynamics 365 Developer to join our Agile project team. The selected candidate will contribute to the development, customization, and support of the Dynamics 365 Customer Service application, with multi-channel support and integration capabilities. Responsibilities: Configure and set up new or existing service desks and business units in Dynamics 365. Customize and extend Dynamics using PowerApps, Power Automate, form editor, business rules, plugins, and custom workflows. Enhance UI using JavaScript, jQuery, XRM controls, and UCI framework. Build dashboards and reports using OOB features or Power BI. Configure queues, routing rules, and auto-triaging based on skills, content area, and agent availability. Develop multiple channel capabilities (Email, Web, Portal). Build self-service/custom portals with knowledge management. Integrate with ESB services, flat files, and internal applications. Perform unit testing, support integration testing, and fix production issues. Participate in regression, performance, and load testing. Provide troubleshooting and technical support. Document technical specifications and system architecture. Collaborate with cross-functional teams to drive design and implementation decisions. Required Skills: 8+ years of hands-on experience in MS Dynamics 365 development and customization. Proficiency in Dynamics 365 Customer Service, Customer Service Hub, Knowledge Management, and Power Platform (PowerApps, Power Automate). Strong background in .NET, C#, JSON, JavaScript/jQuery. Experience in UCI framework, model-driven apps, client API, and portals. Hands-on experience in developing custom SSRS reports and Power BI dashboards. Experience with CI/CD using Azure DevOps and pipeline automation. Expertise in handling large volumes of data and case/email records. Familiarity with third-party monitoring and troubleshooting tools for Dynamics. Strong knowledge of Dynamics security models, roles, and business unit configurations. Agile/Scrum methodology experience. Nice to Have: Experience with Dynamics 365 Customer Service Insights and AI-driven analytics. Experience building survey forms using MS Forms Pro. Development experience with PowerApps Portals and Power BI.

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4.0 - 9.0 years

12 - 22 Lacs

Bengaluru

Hybrid

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- Opportunity with Billion Dollar Multinational GCC. - Amazing CTC - Looking for Strong technical Microsoft Dynamics 365 hands-on Senior experienced Developers and Leads. - Design & Implement Microsoft Dynamics 365 & Power Platform solutions. Required Candidate profile - 5+ Yrs in Design & Implement of Dynamics 365. - Experience leveraging PowerShell & JavaScript - Handson with Azure service & integration with Dynamics 365 - Handson C#, .NET, JavaScript, HTML, CSS

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