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8.0 - 12.0 years

25 - 30 Lacs

hyderabad, bengaluru

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Oracle CX Cloud (Fusion Sales/Service, OFSC, CPQ, VBS, Redwood) - Senior Cloud Consultant Job Description Oracle Global Services Center(Oracle GSC) is a fast-growing Cloud based consulting team focused on our customers rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative Optimum Shore approach helps our clients implement, maintain, and integrate their Oracle CX Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an optimal team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking talented consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. As an Oracle Senior Cloud Consultant, you will have the opportunity to work within a powerful SaaS/PaaS application platform that transforms the way many Fortune 1000 companies conduct their business, utilizing some of the cutting-edge technologies available. You will work closely with our marquee customers to implement Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation utilizing technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud to deliver solutions that will drive their long-term success. We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation, and technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. You will be working along with our enterprise architects and project managers, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring teams alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You wont be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Career Level - IC3 Responsibilities Provide consistent high quality & innovative solutionson CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracles CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize products such as Oracle CX Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation along with technologies not limited to VBCS, VBS, Redwood UI, OIC to deliver world class solutions. Refine customer requirements in detail, document and present to the client for approval. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Identifies and applies creative and innovative approaches to resolving product implementation and integration challenges. Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary. Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions. Lead and direct the following phases of system life cycle: Gather business requirements through business process workshops, Analyze, design, configure and develop solutions for Oracle above noted applications, Process Playbacks, System Integration Testing and User Acceptance Testing, Go-Live preparation and cut-over support, Post-production support. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelors degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed college/university. Overall, 8+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications, with strong implementation expertise in at least two of the following products is a must. CX Sales B2B Service Cloud Field Service Cloud CPQ Asset Based Service Subscription Management Incentive Compensation Familiarity and exposure to business processes such as Target to Lead, Opportunity to Cash, Request to Resolution. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/extension/integrations on Oracle CX Cloud Projects. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Oracle CPQ - Hands on experience in configuring Oracle CPQ Cloud module Pricing, Quotation Configuration, Product Management-Items, BOMs, and System Configuration, Document Engine and Big Machines Language (BML), Utilities Libraries, Validation/Hiding/Constraint rules, Layout editor, Commerce layout, Custom CSS, Designing extensions and interfaces in Oracle CPQ Cloud module. OSC/B2B Cloud - Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Oracle Field Service - Prior hands-on experience in configurations and customization in the following areas Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages. Experience developing Oracle Field Service forms and plug-ins. Experience developing extensions using Redwood UI, VBCS, VBS, JET Good knowledge in web based front end development using HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations (point to point and Integration Cloud) using various integration patterns. Experience developing integration, conversion, reporting strategies and architecture based on project environment and requirements. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Implementation of AI features, use cases and development of custom accelerators using Oracle Cloud Infrastructure AI platform. Experience using shell commands, GIT, JIRA, ALM, and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. Hands on exposure to DevOps processes Experience with Security Guidelines and Best Practices In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A Go-getter who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle E-Business CRM, Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done.

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3.0 - 8.0 years

5 - 10 Lacs

pune

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What You'll Do The Technical Account Manager is responsible for technical ticket management, strengthening customer satisfaction and expediting solutions for Enterprise customers. This requires being the technical escalation and point, across multiple products to meet support entitlement requirements, providing an optimized customer experience. You will report to the Manager, Technical Support. You will work from the Pune office. What Your Responsibilities Will Be Manage ticket workload, following KPIs, SLAs, CSAT, and TTR goals. Manage enterprise support requests through resolution. Conduct detailed ticket analysis, troubleshooting, and issue replication. Experience establishing communication and engagement with prospects with customers and maintain accurate records in the case tracking system. Provide advanced knowledge on AvaTax, ECM, and SaaS ERP connectors like Microsoft Dynamics, NetSuite, and Oracle. Participate in troubleshooting sessions, replicating issues, and hosting meetings with customers to address technical requests, providing communications. What You'll Need to be Successful At least 3 years of experience supporting enterprise-level software and customers, demonstrating your ability to handle complex technical issues in SaaS solutions. Experienced with a mainstream ERP/CRM/Accounting software package: NetSuite, Microsoft Dynamics/D365/AX, SAP S/4 Hana, SageX, Salesforce, Magento, Oracle, Shopify, Workday or similar eComm systems is required. Judgment and skills in managing and maintaining customer relationships, being an advocate for their needs. Abilities in troubleshooting, root cause analysis, and providing proactive solutions based on data analysis and ticket trends. Proficiency in Salesforce for ticket queue management, including ticket assignment, workload analysis, and advanced ticket driver analysis. Familiarity with API testing tools like Postman and an excellent understanding of API functionality, database analysis, and data manipulation. Experience working collaboratively across multiple teams, demonstrating your ability to navigate complex organizational structures, technical solutions and drive customer-focused solutions. Require work during US business hours across multiple time zones. How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know

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5.0 - 9.0 years

10 - 14 Lacs

chennai

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the effort to design, build, and configure applications Act as the primary point of contact for the project Manage the team and ensure successful project delivery Collaborate with multiple teams to make key decisions Provide solutions to problems for the immediate team and across multiple teams Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics CRM Technical Good To Have Skills:Experience with Microsoft Azure Strong understanding of Microsoft Dynamics CRM Technical Experience in customizing and extending Microsoft Dynamics CRM Hands-on experience in developing plugins, workflows, and custom integrations Knowledge of Microsoft Dynamics CRM security model Experience in troubleshooting and resolving technical issues Familiarity with Microsoft Dynamics CRM best practices Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Technical This position is based at our Chennai office A 15 years full-time education is required Qualifications 15 years full time education

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7.0 - 10.0 years

3 - 6 Lacs

chennai

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Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Identify inefficiencies in existing processes Propose solutions to optimize effectiveness Design continuous monitoring and feedback collection to refine processes over time Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics CRM Technical Good To Have Skills:Experience with Microsoft Azure Strong understanding of business process analysis and improvement Experience in developing and implementing workflows Knowledge of process optimization techniques Familiarity with business process modeling tools Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical This position is based at our Chennai office 15 years full time education is required Qualifications 15 years full time education

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7.0 - 9.0 years

3 - 6 Lacs

chennai

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Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Identify inefficiencies in existing processes Propose solutions to optimize effectiveness Design continuous monitoring and feedback collection to refine processes over time Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics CRM Technical Good To Have Skills:Experience with Microsoft Azure Strong understanding of business process analysis and improvement Experience in developing and implementing workflows Knowledge of process optimization techniques Familiarity with business process modeling tools Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical This position is based at our Chennai office 15 years full time education is required N/A

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15.0 - 20.0 years

13 - 18 Lacs

chennai

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Project Role : Business Architect Project Role Description : Identify opportunities to deliver tangible business value by assessing the current state, capturing high-level requirements, and defining business solutions. Translate business needs into technology-enabled solutions and operating models. Support transformation by developing business cases and guiding implementation of key initiatives. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will identify opportunities to deliver tangible business value by assessing the current state, capturing high-level requirements, and defining business solutions. Your typical day will involve collaborating with various stakeholders to understand their needs, analyzing existing processes, and proposing innovative technology-enabled solutions that align with the organization's strategic goals. You will also support transformation initiatives by developing comprehensive business cases and guiding the implementation of key projects, ensuring that the solutions provided effectively address the challenges faced by the business. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Monitor project progress and ensure alignment with business objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical.- Strong understanding of business process modeling and analysis.- Experience in developing and implementing business cases.- Ability to translate complex business requirements into technical specifications.- Familiarity with change management principles and practices. Additional Information:- The candidate should have minimum 7.5 years of experience in Microsoft Dynamics 365 ERP Technical.- This position is based in Chennai.- A 15 years full time education is required. Qualification 15 years full time education

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7.0 - 11.0 years

13 - 18 Lacs

chennai

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Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics 365 Finance Functional Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. You will play a crucial role in shaping the future of the organization and driving its success. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead current state assessments to identify high level customer requirements. Define business solutions and structures to realize opportunities. Develop business case to achieve the vision. Collaborate with stakeholders to gather and analyze business requirements. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics 365 Finance Functional. Good To Have Skills:Experience with business process modeling and optimization. Strong understanding of business architecture principles and frameworks. Experience in conducting business impact analysis and risk assessments. Knowledge of finance and accounting processes. Ability to translate business requirements into technical solutions. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics 365 Finance Functional. This position is based at our Chennai office. A 15 years full time education is required. Qualifications 15 years full time education

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7.0 - 12.0 years

9 - 14 Lacs

hyderabad

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Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics 365 Finance Functional Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. You will be responsible for defining the business solutions and structures needed to realize these opportunities and developing a business case to achieve the vision. Your typical day will involve analyzing the current state of the client's business, identifying areas for improvement, and collaborating with stakeholders to develop innovative solutions. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead current state assessments to identify areas for improvement. Define high-level customer requirements and develop business solutions. Create structures to realize business opportunities. Develop a business case to achieve the vision. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics 365 Finance Functional. Good To Have Skills:Experience with business process modeling and optimization. Strong understanding of business architecture principles and frameworks. Experience in conducting current state assessments and gap analysis. Ability to define high-level customer requirements and translate them into business solutions. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics 365 Finance Functional. This position is based at our Hyderabad office. A 15 years full-time education is required. Qualifications 15 years full time education

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7.0 - 12.0 years

10 - 14 Lacs

jaipur

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years of fulltime education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication within the team and stakeholders. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application design and development process- Ensure timely delivery of projects- Provide technical guidance and support to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical- Strong understanding of ERP systems and their integration- Experience in customizing and configuring Microsoft Dynamics 365 ERP- Knowledge of SQL and database management- Hands-on experience in troubleshooting and resolving technical issues Additional Information:- The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics 365 ERP Technical- This position is based at our Ahmedabad office- A 15 years of fulltime education is required Qualification 15 years of fulltime education

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2.0 - 7.0 years

3 - 7 Lacs

hyderabad

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that business applications run smoothly and efficiently. You will engage with users to understand their challenges and work diligently to implement effective solutions, contributing to the overall success of the organization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and procedures to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: 5 years technical experience within D365 CRM2+ years technical experience within D365 CRM ServiceStrong awareness of the following:CRM configuration & customization, CRM Plug-ins, CRM custom Workflows, Power Automate, Model Driven AppHaving exposure on Azure DevOpsAct as development lead and able to demonstrate a wide range of development skills. Be a strong advocate for adherence to standards and best practice.Understand the capabilities of the development team and schedule their work appropriately, providing support and assistance when neededWrite and review technical specification documentationDesign, develop, review and test customized code for Dynamics 365 CRM as well as integrations to other applications.Excellent communicator with ability to operate within cross functional teams Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Dynamics CRM Technical.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

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15.0 - 25.0 years

13 - 18 Lacs

hyderabad

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Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : Should be a Graduate Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. You will play a crucial role in shaping the future direction of the business. Roles & Responsibilities:- Expected to be a SME with deep knowledge and experience.- Should have Influencing and Advisory skills.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead the development and implementation of business strategies.- Collaborate with stakeholders to understand business objectives and requirements.- Analyze business processes and recommend improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical.- Strong understanding of business processes and systems integration.- Experience in developing business solutions using Microsoft Dynamics CRM.- Knowledge of CRM best practices and industry trends.- Hands-on experience in business process modeling and optimization. Additional Information:- The candidate should have a minimum of 15 years of experience in Microsoft Dynamics CRM Technical.- This position is based at our Hyderabad office.- A Graduate degree is required. Qualification Should be a Graduate

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12.0 - 17.0 years

14 - 19 Lacs

bengaluru

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems that apply across multiple teams. With your expertise in Microsoft Dynamics CRM Technical, you will contribute to the success of the project and drive innovation in application development. Roles & Responsibilities: Expected to be an SME in Microsoft Dynamics CRM Technical Collaborate and manage the team to perform effectively Responsible for team decisions and ensuring successful project delivery Engage with multiple teams and contribute to key decisions Expected to provide solutions to problems that apply across multiple teams Lead the effort to design, build, and configure applications Act as the primary point of contact for the project Ensure effective communication and coordination among team members Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics CRM Technical Strong understanding of software development principles and methodologies Experience in designing and implementing Microsoft Dynamics CRM solutions Hands-on experience in customizing and extending Microsoft Dynamics CRM Solid grasp of data integration and migration techniques Good To Have Skills:Experience with Azure cloud services Additional Information: The candidate should have a minimum of 12 years of experience in Microsoft Dynamics CRM Technical This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

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10.0 - 12.0 years

20 - 25 Lacs

mumbai

Remote

Work Hours : 1 :00 PM 10 :00 PM IST. Experience Required : 10+ Years. Job Summary : We are seeking a highly experienced CPQ Platform Architect to lead the design and implementation of robust, scalable Configure Price Quote (CPQ) solutions across global enterprise environments. This role demands deep architectural expertise, hands-on CPQ experience, and the ability to collaborate across multi-functional teams in a fast-paced setting. Required Qualifications : of experience in enterprise solution architecture. 5+ years of hands-on experience with CPQ platforms such as : - PROS, Salesforce CPQ, Conga, Tacton, or similar. Strong knowledge of : - Product configuration. - Guided selling and discounting models. - Approval workflows. - Contract lifecycle management. - Deep integration expertise with at least two major CRM/ERP systems (preferably Salesforce, SAP, or Microsoft Dynamics). Proven experience with : - Subscription pricing. - Tiered pricing. - Usage-based pricing models. - Experience leading multi-region/global CPQ rollouts. - Including localization and compliance strategies. - Excellent communication, stakeholder management, and cross-functional collaboration skills. Desired Skills : - Industry experience in manufacturing, industrial, or chemical sectors. - Exposure to integration technologies : - MuleSoft. - Azure services (Logic Apps, Service Bus, etc. - Working knowledge of DevOps pipelines and CI/CD best practices for CPQ development/deployment. - Prior experience with large system integrators or digital transformation programs.

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5.0 - 10.0 years

10 - 20 Lacs

hyderabad

Work from Office

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: We are seeking a highly motivated .NET developer passionate about mastering Microsoft Dynamics 365 Commerce solutions. This role focuses primarily on customizing and extending the Commerce SDK, particularly enhancing Commerce Scale Unit (CSU) functionalities. The ideal candidate will have deep .NET experience, strong critical-thinking skills, and a proven ability to rapidly learn new technologies. Dynamics 365 Retail/Commerce experience is advantageous but not required. This opportunity suits an innovative developer eager to advance their technical expertise within dynamic enterprise environments. Typical Job Duties: Commerce SDK Customization & Extension (Primary Focus): Design and implement advanced customizations and extensions to the Commerce SDK, particularly enhancing CSU capabilities. Develop robust solutions integrating seamlessly with Microsoft Dynamics 365 Commerce and .NET platforms. Collaborate closely with cross-functional teams to translate complex business requirements into precise technical specifications. Follow development best practices to ensure optimal performance and reliability of extended functionalities. Web Front-End Development (Primary Focus): Develop responsive, intuitive, and user-friendly web interfaces supporting Commerce SDK extensions. Utilize .NET and React frameworks to build modern, performant web applications with seamless backend integration. Work closely with UX/UI designers to ensure cohesive user experiences and brand consistency. Commerce Scale Unit (CSU) Management (Secondary Focus): Support configuration, deployment, and monitoring of CSU environments to ensure optimal performance. Troubleshoot integration issues promptly to minimize operational disruptions. Document configuration changes, customizations, and standard operating procedures. Integration & Custom Development (Secondary Focus): Design and implement integrations between D365 Commerce, third-party applications, and internal enterprise systems using RESTful APIs and middleware solutions. Conduct comprehensive code reviews and rigorous testing to uphold software quality standards. Stay current with emerging technologies, continuously seeking improvements in system performance and development processes. Apply comprehensive full-stack development expertise to support broader Crowe solutions as required. Required Skills: Mandatory: 3+ years of hands-on development experience with .NET technologies (C#, ASP.NET, .NET Core, Entity Framework, Web APIs). Strong proficiency in front-end technologies (ReactJS, JavaScript, HTML5, CSS3), including modern front-end development practices. Proven experience in full-stack software development, from front-end design through back-end architecture. Solid understanding and practical experience in RESTful API design and integration, middleware, and microservices architectures. Exceptional analytical and problem-solving skills, meticulous attention to detail, and collaborative teamwork abilities. Experience with source control and continuous integration/deployment tools (e.g., Git, Azure DevOps). Preferred: Hands-on implementation experience with Dynamics Retail and/or Dynamics 365 Commerce solutions. Functional knowledge of Dynamics Commerce modules and integrations with Finance and Operations modules. Familiarity with Azure cloud services (Azure Functions, App Services, Azure DevOps) and cloud-native development practices. Certification as Microsoft Dynamics 365 Commerce Functional Consultant or Developer Associate. We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. Our Benefits: At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you! How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe: C3 India Delivery Centre LLP formerly known as Crowe Howarth IT Services LLP is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world. Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

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4.0 - 9.0 years

4 - 8 Lacs

bengaluru

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Work closely with clients to gather and analyze business requirements, ensuring alignment with best practices and the organizations goals. Map business requirements to the ERP/CRM solution, identifying gaps and proposing suitable workarounds or enhancements. Develop and document detailed functional specifications, workflows, and user stories. Configure and customize ERP/CRM systems to meet business needs, ensuring usability and performance. Act as the primary liaison between business stakeholders and technical teams, translating business needs into actionable technical requirements. Conduct system testing and user acceptance testing (UAT) to ensure solutions meet defined requirements. Provide hands-on training to end users and deliver comprehensive user documentation to support system adoption. Collaborate with project managers to ensure projects are delivered on time, within scope, and within budget. Troubleshoot and resolve functional issues, working closely with technical teams for timely resolution. Stay updated on industry trends, new ERP/CRM features, and emerging technologies to provide innovative solutions to clients. Lead or participate in workshops, training sessions, and demonstrations for stakeholders and end users. Key Skills & Qualifications: Experience: Minimum 4 years of experience as a Functional Consultant, preferably with ERP/CRM systems such as Odoo, SAP, Microsoft Dynamics, Salesforce, or Zoho. Business Expertise: Strong understanding of business processes across functions such as finance, inventory, sales, HR, and supply chain. Analytical Skills: Proven ability to analyze complex business scenarios and develop actionable solutions. Communication Skills: Excellent verbal and written communication skills with the ability to engage effectively with stakeholders at all levels. Technical Knowledge: Familiarity with ERP/CRM system capabilities, data migration processes, and system integrations. Problem Solving: Strong troubleshooting skills and a proactive approach to identifying and resolving issues. Project Management: Ability to manage multiple projects simultaneously and deliver results in a fast-paced environment. Certifications (Preferred): Relevant certifications in ERP/CRM platforms (e.g., Odoo Functional Certification, Salesforce Administrator).

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4.0 - 6.0 years

7 - 8 Lacs

bengaluru

Work from Office

As a Dynamic CRM Architect, you will play a pivotal role in the configuration, customization, and management of the Dynamics 365 solutions. Your responsibilities will span across development, troubleshooting, and implementation, ensuring seamless CRM operations. Key Responsibilities: - Configure and customize Dynamics 36, including workflows,Plugins, HTML, JavaScript, and unified Interface. - Utilize Microsoft Power Platform and Microsoft Power Automate to enhance system functionality. -- Work with Web technologies and languages such as ASP.net, HTML, Javascript, XML, JSON,.Net Core,ensuring multi- threaded application development. - Manage cloud/ on prem databases like Azure SQL and SQL Server, integrate using tools like Kingsway Soft. - Document software components like technical and functional specifications. - Provide troubleshooting and technical support across environments. - Design and integrate Microsoft Power Portals, including UI development and liquid scripting. - Utilize code management tools like Git,TFS, JIRA, and Confluence for project tracking. - Employ design tools such as ER modeling,UML diagrams and flowcharts. - Handle Dynamics 365 CRM development, code merging, deployments, and CI/CD pipelines. Required Skills: - Proficiency in Azure Cloud, including authentication and resource management. - Experience with QAD or SAP ERP integrations. - Expertise in Data Migrations, customizations, workflows, and plugins. - Strong understanding of Power Apps, both Cloud and on-premise databases, and Virtual Entities. - Knowledge on exception handling, timeouts, performance tuning, and role- based feature implementation. - Ability to manage managed services and unmanaged solutions. - Extensive experience in Sales and services within the CRM sales lifecycle. -End- to- end CRM development and implementation experience, including deployment across various environments.

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3.0 - 5.0 years

5 - 9 Lacs

hyderabad

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: MICROSOFT DYNAMICS CRM 2015. Experience: 3-5 Years.

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5.0 - 8.0 years

6 - 10 Lacs

bengaluru

Work from Office

Job Description: We are looking for a Functional Consultant L1 to support business process analysis, requirements gathering, and system implementation. The role involves working closely with business users and technical teams to ensure that solutions align with organizational needs and industry best practices. Key Responsibilities: Assist in gathering, analyzing, and documenting business requirements. Support functional design, configuration, and testing of business applications. Collaborate with technical teams to ensure accurate implementation of functional specifications. Provide first-level support to end-users, troubleshooting functional issues, and escalating complex problems. Participate in UAT (User Acceptance Testing) and ensure deliverables meet business requirements. Assist in preparing user manuals, training materials, and conducting end-user training. Support continuous improvement initiatives by identifying gaps and recommending enhancements. Mandatory Skills: SAP Financial Accounting & Controlling.Experience: 5-8 Years.

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8.0 - 10.0 years

10 - 12 Lacs

pune

Work from Office

Role Purpose Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability. Do Consulting Execution An Ambassador for Wipro tenets and values Consulting Project manager or equivalent, manages teams of consultants/work streams and quality assures other work streams/projects/programs Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a well rounded consultant. Flexible in approach and ability to coordinate resources with expertise in various areas Responsible for work stream budgets and assuring quality of deliverables Seen as a trusted advisor to senior clients and secures great feedback from clients Decisive and directive delivery focus with a can do attitude , demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff , build trust and confidence through focus on quality and delivery Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc. Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells laterally and vertically when operating. Regularly identifies leads and converts them into opportunities and proposals Builds relationships and has an effective network of client contacts at buying level. Leads marketing and prospecting activities to populate the sales funnel for specified accounts Regularly participates in sales meetings. Builds relationships with client managers, applies competitive intelligence to further Wipro footprint in accounts Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate Contributes and leads RFP/RFI efforts by leveraging Wipros global footprint and end to end consulting capability Consistently plays a key role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits Thought Leadership Develops insight and develops point of view into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels. Leads assignment thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study. Responsible for ensuring use in sales Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Ensures the team leverages IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse Proposes new service offerings/capabilities Contribution towards go-to-market solutions to deliver tangible business outcomes or breakthrough in industry segment Coaches and mentors junior consultants Monitors and curtails talent attrition Drives engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored Client solutions with desired impact Demonstrates value by identifying and following through on innovation and thought leadership opportunities Creates reusable IP/assets and makes self visible as a thought leader Mandatory Skills: Business Dynamics Consulting. Experience: 8-10 Years.

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3.0 - 5.0 years

4 - 6 Lacs

bengaluru

Work from Office

Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Mandatory Skills: Azure DevOps. Experience: 3-5 Years.

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8.0 - 13.0 years

15 - 30 Lacs

bengaluru, delhi / ncr, mumbai (all areas)

Work from Office

Summary: The Dynamics 365 Solution is a crucial technical leader throughout the entire project lifecycle, from pre-sales engagement to successful delivery and ongoing support. This role requires a blend of deep technical expertise, strong communication and consulting skills, and proven project management experience. Role & responsibilities Pre-Sales Engagement: Lead technical discovery workshops and requirements gathering sessions with prospective clients. Analyze client's business processes and identify areas for improvement through Dynamics 365 solutions. Design and architect comprehensive solutions that address client's unique challenges and objectives. Develop and deliver compelling presentations and demonstrations of proposed solutions. Collaborate with sales teams to create winning proposals and respond to RFPs. Estimate project scope, timelines, and resources required for successful implementation. Act as a trusted advisor to clients, providing guidance on best practices and industry trends. Prior Understanding of Delivery and Support: Lead or actively participated in the technical implementation of Dynamics 365 solutions. Overseen solution architecture and design to ensure alignment with client requirements. Provided technical guidance and mentorship to the development team. Manage project timelines, risks, and issues to ensure successful delivery. Coordinated with project managers and other stakeholders to ensure smooth project execution. Lead or support Dynamics 365 upgrades and system enhancements. Preferred candidate profile Technical Expertise: Deep understanding of the Dynamics 365 platform, including various modules (Sales, Customer Service, Field Service, Finance, Supply Chain, etc.). Strong knowledge of Microsoft Azure, Power Platform (Power Apps, Power Automate, Power BI), and other relevant technologies. Experience with solution architecture, design patterns, and integration best practices. Proven ability to translate business requirements into technical solutions. Hands-on experience with Dynamics 365 development, configuration, and customization. Pre-Sales & Delivery Skills: Excellent communication and presentation skills, both written and verbal. Ability to build strong relationships with clients and gain their trust. Consultative approach to understanding client needs and offering solutions. Strong problem-solving and analytical skills. Ability to work under pressure and meet deadlines. Project management experience and ability to lead technical teams. Proven track record of successful Dynamics 365 project delivery. Other: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant Microsoft certifications are a plus. Experience in a consulting or pre-sales role is preferred. Passion for technology and a drive to continuously learn and grow.

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5.0 - 8.0 years

10 - 20 Lacs

bengaluru

Remote

Job Role: Sr. Technical Consultant Location: Remote About HSO HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specialising in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021, our reputation in the Dynamics Market is higher than ever. Prioritizing customer satisfaction, our expertise and pragmatic approach to each customers business needs enable us to provide a 100% reference-able solution, supported by award-winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported, and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. From online chess tournaments to coffee mornings, to Netflix and book clubs, virtual singing classes, online yoga – the list is endless! Responsibilities: Develop and design Model Driven Apps and Canvas Apps that align with business requirements and user needs. Create custom workflows and automate processes using Power Automate. Develop and design power portal pages/custom pages Design, implement, and manage data models within Dataverse to ensure efficient data storage and retrieval. Collaborate with stakeholders to understand and refine solution requirements, ensuring seamless integration of Power Platform solutions. Implement Solution Application Lifecycle Management (ALM) concepts to manage solution versioning, deployment, and updates. Stay updated with the latest Power Platform features, updates, and best practices to recommend improvements and maintain high-quality solutions. Troubleshoot and resolve issues related to Power Platform applications, workflows, and integrations. Collaborate with cross-functional teams, including designers, business analysts, and administrators, to deliver comprehensive solutions. Maintain documentation for developed solutions, including technical designs, deployment processes, and user guides. Utilize Power Apps pipelines for automated deployment and continuous integration/continuous deployment (CI/CD) of Power Platform solutions. Implement JavaScript and Plugins to extend the functionality of Power Platform applications and address complex business scenarios. Optionally, integrate Dual Write functionality to synchronize data between Dataverse and other Microsoft Dynamics 365 applications. Requirements Required: Proficiency in creating Model Driven Apps , Canvas Apps and Power Pages using the Power Apps platform. Experience in designing and automating workflows using Power Automate and different data connectors. Experience in working with power portal pages/custom pages Proficiency in JavaScript and the ability to develop Plugins for customized functionality. Solid understanding of data modelling concepts and experience with Dataverse configuration . Strong problem-solving skills and the ability to analyze complex business requirements. Experience in working with Azure Stack – Azure function/ Storage , Knowledge of Basic SQL Understanding of OOPS Concepts Solid understanding of Rest/Open API e.g., Calling mechanism, authentication and authorization Excellent communication skills to collaborate effectively with stakeholders and team members. Good to have: Familiarity with Solution Application Lifecycle Management (ALM) processes and version control. Knowledge of Power Apps pipelines for automated deployment and CI/CD. Experience with Dual Write integrations between Dataverse and Dynamics 365 applications. Experience in Power BI Experience in working on Power Virtual Agent/CoPilot/Copilot Agents Experience in utilizing xrm toolbox tools Qualifications and Skills: Bachelor’s degree Excellent written and verbal communication skills. Minimum 5 to 7 years of proven hands-on experience in CE Configuration, customization, standard workflows, Power Automate Flows, Dashboards, Model Driven App, Fetch XML, forms and views is a must. You are ambitious and eager to learn. You are fluent in English, both spoken and written. You have good communication skills and you are creative in solving problems. You have strong analytical skills and you are proactive. You are customer-oriented, not afraid of taking responsibility and able to work independently with less supervision.

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2.0 - 6.0 years

5 - 9 Lacs

bengaluru

Work from Office

As an entry level Package Consultant at IBM, you will help to assist clients in the selection, implementation, and production support of application packaged solutions, such as SAP, Oracle, Salesforce, Microsoft Dynamics, Workday, or SharePoint solution suite, to meet client needs. Leveraging a growth mindset, you're ready and willing to deliver business value, wherever needed. In your role, you may be responsible for: Assisting clients in selection, implementation, and support of packages Make strategic recommendations and leverage business knowledge to drive solutions for clients and their management Run or support workshops, meetings, and stakeholder interviews Develop process maps to understand As-Is and To-Be scenarios Use IBM's Design Thinking to help solve client's challenges Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Ability to translate business solutions into technical requirements Openness to assist clients in the design, business architect, process development, functional implementation, and support of applications. Ability to thrive in an ever changing, technology-based Consulting environment A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view Exceptional quantitative analysis skills and ability to derive recommendations informed by data and insights Preferred technical and professional experience Assist clients in selection, implementation, and support of packages Leverages business knowledge to drive solutions for clients and their management Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands

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9.0 - 14.0 years

20 - 35 Lacs

bengaluru

Remote

Technical Lead Dynamics CRM / CE We enable financial institutions to become digital leaders. As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here. We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together. About the Job: We are looking for Technical Lead Dynamics CRM / CE experienced in designing and developing Microsoft based business solutions in cloud environments using Dynamics 365 and Power Platform, to join our rapidly growing team across regions. Get the opportunity to work with our global teams in implementing custom applications using the Canvas and Model Driven frameworks, as well as using out of the box CRM applications for business needs such as case management and task management. Banking experience will be preferred. What you will be doing: Gathering and analyzing client requirements to design and implement complex CRM solutions using Microsoft Dynamics 365 and Power Platform. Curating and brainstorming approaches to a requirement when needed. Meticulously understanding the requirements with respect the solutions offered by CRMs OOB components and those that need extensions like code. Estimating for the efforts around multiple approaches and narrating & quantifying the pros & cons with respect to such implementations. Developing and customizing various CRM components such as entities, forms, workflows, plugins, reports, dashboards Implement integrations with external systems. Be involved in development using CRM SDK, C#, ASP.NET, SQL Database, ADO.NET Writing clean and efficient code using programming languages such as C# and JavaScript while adhering to coding standards and best practices. Debugging and troubleshooting issues in the CRM system and providing timely resolution to ensure high system availability and performance. Collaborating with project managers, business analysts, testing teams, and other stakeholders to ensure successful project delivery on time and within budget. Calculating and raising such concerns in timely manner which might intervene the timely delivery of the deliverable. Providing technical guidance and mentorship to junior developers and team members to enhance their skills and knowledge in CRM development. What we are looking for: 8+ years of relevant working experience Bachelors Degree Understand fully what Microsofts Modules like Sales, Customer Service, Marketing have to offer out of the box before needing any extended customization. Be able to timely communicate statuses and concerns down and up the responsibility hierarchy so as to ensure smoother delivery of the requirement. Be able to build D365 CE entities, forms, workflows, dashboards and reports Be able to develop plug-ins using C# and to code UI logic in JavaScript Be able to build and release solutions Be able to write technical documentation in clear and understandable way Banking experience is preferable Optionally develop Web resource, PowerApp apps and PowerBI reports What we are offering? Performance-Linked Bonus: Your hard work doesn't go unnoticed! Enjoy a performance-linked bonus as a testament to your dedication! Rewards Beyond the Job: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support. We care you! Birthday Leave, Because You Matter: We value your special moments! Take the day off on your birthday and treat yourself. Global Impact, Cutting-Edge Tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies. Your skills will shape the future of our industry. Unleash Your Potential: Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions. Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity. Together Culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events. Special information sharing environment where you can update & align yourself. About VeriPark: We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide. With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide. https://www.veripark.com

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7.0 - 12.0 years

14 - 22 Lacs

gandhinagar, ahmedabad

Work from Office

* 7+ year of expenceTechnical Sales Support in major ERP systems (e.g., Oracle Fusion, SAP, Microsoft * Dynamics) and HRIS platforms * RFP & Tender Response Management: * Solution Design & Feasibility: * Proof of Concept (PoC) * Knowledge Management:

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