907 Microsoft Dynamics Jobs - Page 33

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : Microsoft Dynamics CRM Functional Minimum 5 year(s) of experience is required Educational Qualification : Graduate or Post Graduate Summary :As a Microsoft Dynamics CRM Technical Application Lead, you will be responsible for leading the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve working with the Microsoft Dynamics CRM platform, collaborating with cross-functional teams, and communicating technical findings effectively to stakeholders. Roles & Responsibilities: Lead the effort to design, build, and configure Microsoft Dynamics CRM applications, acting as the primary point of contact. Collaborate with cross-functional teams, including business analysts, project managers, and developers, to ensure successful delivery of Microsoft Dynamics CRM solutions. Provide technical leadership and guidance to the development team, ensuring adherence to best practices and standards. Develop and maintain technical documentation, including design documents, technical specifications, and test plans. Conduct code reviews and ensure code quality, performance, and scalability of Microsoft Dynamics CRM solutions. Professional & Technical Skills: Must To Have Skills:Strong technical expertise in Microsoft Dynamics CRM. Good To Have Skills:Functional knowledge of Microsoft Dynamics CRM. Experience in leading the design, development, and implementation of Microsoft Dynamics CRM solutions. Strong understanding of Microsoft Dynamics CRM architecture, customization, and configuration. Experience with Microsoft Dynamics CRM integration with other systems. Experience with Microsoft Dynamics CRM workflows, plugins, and customizations. Experience with Microsoft Dynamics CRM reporting and analytics. Experience with Microsoft Dynamics CRM security and access control. Experience with Microsoft Dynamics CRM deployment and administration. Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Technical. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful Microsoft Dynamics CRM solutions. This position is based at our Mumbai office. Qualifications Graduate or Post Graduate

Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.experience in CRM management, customer engagement, or digital marketing roles, preferably within a large enterprise or consumer-focused business.oProven experience working with CRM platforms (Salesforce, or similar) and related tools for campaign management and customer data analysis.oPrevious experience working within the energy or retail sector is an advantage but not essential.oFamiliarity with managing cross-functional teams and working in a matrix organization.Role requires Digital Marketing Ads & Promotion creation/designThe CRM Advisor will be responsible for managing Client's customer relationship management (CRM) systems and initiatives, ensuring the effective use of customer data to drive engagement, retention, and growth. This role will play a key part in the development and execution of CRM strategies that enhance customer experiences, foster long-term loyalty, and maximize customer value. The CRM Advisor will collaborate with multiple internal teams, leveraging data and insights to ensure that Client's CRM tools and processes deliver measurable results aligned with the company's business goals.Campaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for? Problem-solving skills CRM Systems Expertise:Good understanding of CRM platforms such as Salesforce, Adobe Campaign, Dot Digital to manage customer relationships and deliver targeted campaigns. Data Management & Analytics:Strong ability to manage and analyze customer data to derive insights and inform strategic decisions. Familiarity with tools like Excel, Google Analytics, or Tableau for reporting and analysis. Customer Segmentation:Ability to analyze customer data and create actionable customer segments for targeted communications, leveraging analytics and insights to personalize engagement. Marketing Automation:Knowledge of marketing automation platforms to streamline customer interactions and campaigns across channels (email, SMS, etc.). Integration & Data Flow Management:Familiarity with integrating CRM tools with other business systems (e.g., marketing platforms, sales systems) to enable seamless data flow and customer experience. Customer-Centric Approach:Strong focus on understanding and anticipating customer needs, using CRM tools to deliver personalized, relevant customer experiences. Analytical Thinking:Ability to analyze data and identify trends, insights, and opportunities for CRM improvements and business growth. Project Management:Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously, ensuring delivery on time and within scope. Collaboration & Communication:Strong interpersonal and communication skills, capable of working cross-functionally with diverse teams and engaging stakeholders effectively. Problem-Solving:Proactive in identifying challenges in CRM processes or customer interactions, developing effective solutions to enhance performance. Attention to Detail:High attention to detail in managing customer data and executing campaigns to ensure accuracy and quality in all CRM-related activities. Roles and Responsibilities: CRM Strategy Development and Implementation:Develop and execute CRM strategies to enhance customer engagement, drive retention, and support business objectives. Collaborate with marketing, sales, and digital teams to align CRM efforts with overall customer experience strategies. CRM System Management:Oversee the configuration, management, and optimization of Client's CRM systems (e.g., Salesforce, Dynamics 365), ensuring the systems are fully utilized to meet customer and business needs. Troubleshoot issues and work with IT to resolve technical challenges. Customer Data Management:Ensure data quality and integrity by implementing best practices for customer data collection, segmentation, and enrichment. Maintain a customer database that allows for targeted, personalized marketing and communication strategies. Campaign Planning and Execution:Lead the creation and execution of CRM campaigns, including email, SMS, loyalty programs, and push notifications, ensuring they are aligned with business objectives and customer preferences. Performance Monitoring and Reporting:Track the effectiveness of CRM campaigns through key performance indicators (KPIs), such as customer retention rates, engagement levels, and ROI. Provide regular reports to senior leadership on campaign results and customer insights. Collaboration Across Functions:Work closely with marketing, digital, sales, and customer service teams to ensure CRM strategies are integrated across all touchpoints and deliver a consistent and exceptional customer experience. Continuous Improvement:Stay up to date with industry best practices, CRM trends, and technological advancements. Recommend improvements to Client's CRM strategies, tools, and processes based on market research and customer feedback. Qualifications Any Graduation

Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The Loyalty campaign Development Lead is responsible for driving the creation, development, and implementation of Client's customer loyalty programs. This role plays a critical part in shaping and executing strategies that enhance customer engagement, loyalty, and lifetime value. The Loyalty Programme Development Lead will collaborate with cross-functional teams, leveraging customer insights, market trends, and innovative approaches to create differentiated loyalty offerings. This position requires both strategic vision and operational expertise to ensure that Client's loyalty programs meet customer needs, drive business growth, and deliver measurable results. oAt least 7-9 years of experience in loyalty program development, marketing, or customer engagement roles, ideally within a large-scale, customer-focused organization. oProven experience in developing and managing loyalty programs that drive customer engagement and retention. oStrong background in working with cross-functional teams, including marketing, IT, customer service, and sales, to deliver customer loyalty initiatives. oExperience using CRM and loyalty program management systems (e.g., Salesforce, Microsoft Dynamics, or similar platforms). oKnowledge of the energy sector or similar industries is a plus but not essential. Campaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for? Campaign Strategies Problem-solving skills Loyalty Program Platforms:Experience with loyalty program management platforms (e.g., Salesforce Loyalty Management,) and customer relationship management (CRM) systems to track and engage with customers. Customer Data & Analytics:Proficient in using data analytics tools (e.g., Tableau, Power BI, Excel) to analyze customer data, identify trends, and inform loyalty strategies. Digital Marketing & Automation Tools:Knowledge of digital marketing platforms (e.g., email marketing tools, mobile apps, SMS marketing) and marketing automation systems to execute targeted loyalty campaigns. Customer Segmentation:Expertise in using customer segmentation techniques and behavioral data to create personalized loyalty initiatives. Project Management:Strong experience with project management tools (e.g., Jira, Trello, or Asana) to manage program timelines, resources, and deliverables. Technology Integration:Experience in integrating loyalty programs with CRM and other marketing technology tools to ensure a seamless customer experience across digital platforms. Core Competencies: Strategic Thinking:Ability to develop long-term strategies for customer loyalty, taking into ac oA bachelor's degree in Business, Marketing, Communications, or a related field. A Master's degree in Business Administration (MBA) or Marketing is a plus. oAdditional certifications or training in customer loyalty, digital marketing, or CRM platforms is desirable. Roles and Responsibilities: Loyalty Program Strategy & Development:Lead the development and refinement of Client's loyalty program strategy, ensuring it aligns with business objectives and customer needs. Identify opportunities for innovation and differentiation in loyalty offerings to improve customer retention and engagement. Customer Insights & Segmentation:Utilize customer data and market research to understand customer behaviors, preferences, and pain points. Develop customer segmentation strategies to personalize loyalty programs and improve customer experience across various touchpoints. Cross-Functional Collaboration:Work closely with marketing, sales, customer service, and IT teams to ensure the seamless design and execution of loyalty programs. Foster collaboration across departments to ensure programs are aligned with overall business strategies. Program Design & Implementation:Oversee the design and execution of loyalty initiatives, from concept to launch. This includes developing reward structures, engagement strategies, communication plans, and the overall customer experience journey. Performance Tracking & Reporting:Develop and monitor key performance indicators (KPIs) to track the effectiveness of loyalty programs. Regularly report on customer participation, retention rates, and the ROI of loyalty initiatives, making data-driven recommendations for improvement. Continuous Improvement:Continuously evaluate the success of loyalty programs, gather customer feedback, and identify areas for optimization. Drive enhancements based on customer insights, feedback, and evolving market trends. Technology Integration:Collaborate with IT and digital teams to integrate loyalty programs into Client's digital ecosystem, ensuring the effective use of CRM platforms, mobile apps, and other digital tools to enhance customer engagement. Budget Management:Manage the budget for loyalty programs, ensuring efficient allocation of resources and maximizing the ROI of loyalty initiatives. Qualifications Any Graduation

Job Title: Consumer Goods & Services Senior Manager + Strategy & Consulting Global Network Song Management Level: 06 - Senior Manager Location: Bengaluru, Gurgaon, Mumbai, Chennai, Hyderabad Must have skills: Consulting and advisory experience in Consumer Goods & Services industry, deep industry knowledge, understanding of key trends, experience in digital technologies like Adobe AEP, Salesforce, Data automation, and AI. Good to have skills: Knowledge of allied service transformation capabilities such as speech analytics, workforce management, CX, etc. Job Summary : As a Senior Manager in the Strategy & Consulting Global Network Song practice, you will be responsible for solving customer-facing challenges at clients spanning Sales, Service, and Marketing to accelerate business change. You will work with clients across their marketing, sales, and services functions, providing transformation services driven by key offerings like Service Transformation, Marketing Transformation, and Commerce and Sales. Roles & Responsibilities: Aid clients to design, deliver, and adopt digital solutions to increase their competitiveness and accelerate GTM. Assist clients in the Consumer Goods & Services industry with their most pressing service transformation problems by offering consulting and advisory services. Create a service transformational plan, close the gap between business and technology, perform value architecting using Analytics and GenAI tools, and help clients achieve long-term success by co-creating future-proof, agile, and resilient operating models. Build and maintain client relationships, both existing and new, by understanding client problems, bringing relevant solutions and offerings to the clients, and influencing improvement objectives. Provide solutions to complex business problems/opportunities requiring in-depth knowledge of Customer & Consumer dynamics, to optimize business processes and deliver on multi-channel customer service strategy. Data and Analytics driven approach for identification and realization of value for the clients and help in driving measurable outcomes through digital investments at the right pace and scale. Help clients become more customer-centric by redesigning their core operations through intelligent automation, AI, and machine learning-based tools. Sales & Business Development: Drive new business opportunities by identifying and pursuing new leads, defining GTM strategy, facilitating client discussions and presentations to drive new business and client relationships. Own and drive Service transformation RFP/RFI response coming in from Consumer Goods & Services customers for digital implementation/optimization. Practice Development: Support overall growth of practice area through a combination of business development, talent management, oversight of delivery work, and thought leadership. Collaborate with Salesforce, Adobe, Nice, MS Dynamics, etc. business groups, to enable business capabilities with agility, velocity, and quality while optimizing costs. Lead and motivate teams with diverse skills and backgrounds. Manage and mentor talented teams of consultants and technologists, providing input and guidance into the talent strategy and actively participating in engagement and capability development activities. Professional & Technical Skills: Strong consulting and advisory experience in Consumer Goods & Services industry with deep industry knowledge and understanding of key trends. Deep understanding of Consumer Goods & Services processes, performance drivers & industry-leading practices, regulatory and compliance requirements. Experience in working as an advisory lead in designing next-gen service transformation solutions on digital technologies like Adobe AEP, Salesforce, Data automation, and AI. Ability to develop long-standing relationships with senior client stakeholders. Experienced in managing large global teams, multi-stakeholder environments, and complex digital projects engagements in a global network. Additional Information: The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions using digital technologies. This position is based at our Bengaluru, Gurgaon, Mumbai, Chennai, Hyderabad office. Qualifications Experience: Minimum 8+ years of relevant experience in Consumer Goods & Services industry and well-versed in Digital and AI tools with good analytical skills along with domain experience. Educational Qualification: B.Tech/BE (Accurate educational details should capture)

The Global Network SONG Practice | Platforms Microsoft Dynamics 365 CRM Join our team of GN SONG consultants who solve customer facing challenges at clients spanning service, marketing and sales to accelerate business change. Practice: GN SONG Platforms MS Dynamics CRM (Customer Service) I Areas of Work: Microsoft Business Analyst/Functional Consultant MS D365 Customer Service Marketing, Service module | Level: Consultant | Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad,| Years of Exp: 5-10Years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy Consultings Global Network SONG practice. The practice is aligned to the Global Network Practice of Accenture and works with clients across their service, marketing and sales functions. As part of the team, you will work on transformation services driven by key offerings like Advanced Customer Engagement, Marketing Transformation and Commerce Sales. These services help our clients become living businesses by optimizing their customer service, marketing and sales strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following:- Serve as CRM solution consultant and if required, perform hands-on delivery of customer interaction solution (Microsoft Dynamics 365 Customer Service, Marketing Sales modules) Requirements Gathering: Collaborate with stakeholders to understand their business needs and objectives. Elicit, document, and analyze business requirements and processes. Process Mapping: Create detailed process maps and workflows to illustrate current and future state processes. Identify bottlenecks and areas for optimization. Prepare clear and concise documentation, including business requirements documents, use cases, and user stories. Solution Design: Work with cross-functional teams to design and propose solutions, including software enhancements, process improvements, and organizational changes. Process Optimization: Analyze and redesign business processes to maximize efficiency and effectiveness. Recommend and implement improvements in collaboration with client teams. Deploy understanding of detailed MS Dynamics CRM configuration: Use customization and MS Dynamics 365 CRM architecture landscape Use prior experience with MS Dynamics 365 CRM configuration : Apply thorough knowledge hands-on experience of MS Dynamics Customer Service, Marketing and Sales modules as well as Power Platform expertise. Work with the client and implementation team : to conduct design sessions, requirement gathering sessions, drive backlog grooming sessions, create user stories and acceptance criteria, give regular working demos to all stakeholders during sprint reviews, functional testing, solution design and implementation activities. Be a member and/or lead the project delivery workstream across phases. Extensive Microsoft D365 Customer Service, Marketing Sales Implementation experience and developing enhancements: Across life cycle with multiple geographies and work as a CRM solution consultant. Provide best practices direction and implement approach based on MS Dynamics 365 CRM standards. Develop innovative, fact-based, and achievable strategies and operating models after evaluation of multiple strategic options. Develop knowledge of prevailing trends , financials, and operating drivers across multiple industry segments. Participate in pre-sales activities including response to RFPs, creating Proof of Concept (POC), creating effective presentations, demonstrating solutions during client orals, effort, and cost estimation process, etc. Participate in practice-specific initiatives including creating Point of View, creating reusable assets on industry wise Sales Life cycle, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Participate in growing the MS Dynamics practice Bring your best skills forward to excel at the role: Leverage expertise in designing key tools: Apply the 5-6 years of expertise in MS Dynamics CRM 365 Customer Service, Marketing and Sales, Case Management, Telephony Integration, Omni-Channel Routing, Service Analytics, Sales and Service Process, D365 Marketing features and Automation. Enable MS Dynamics 365 CRM solution: Apply this to facilitate solution build on MS Dynamics CRM ecosystem (Customer Service, Marketing, Sales, etc.). Apply key business Analysis skills: Focus on process analysis and designing/redesigning Customer Service and Marketing processes with the purpose of resolving process bottlenecks and pain areas. Hands-on with MS Dynamics 365 Customer Service, Marketing, Sales Power Platform knowledge Good to Have. Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, marketing and campaigning processes, operations and functional needs. Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project. Project management experience, including the ability to manage multiple projects simultaneously. Familiarity with project management methodologies (e.g., Agile, Waterfall). Ability to articulate the business value of recommendations/plans/strategies. Excellent analytical and problem-solving skills. Strong understanding of business processes, workflows, and systems. Thorough understanding of MS Dynamics CRM Framework and integration with internal and external components. Technical implementation experience not mandatory but good to have. Maximize deep skills to manage stakeholder expectations: Engage in resolving issues and risks for the success of the project and MS Dynamics 365 CRM Framework and integration Deep dive with MS Dynamics 365 CRM certification: Certification in one or more these focused solution areas- Service/Marketing/Sales Functional Consultant.

The Global Network SONG Practice | Platforms - Salesforce Join our team of GN SONG consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice:GN SONG Platforms - Salesforce (Service) I Areas of Work:Salesforce Business Analyst/Functional Consultant - SFDC | Level :Manager | Location:Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad, Kolkata | Years of Exp:8 to 12 Years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Global Network SONG practice. The SONG practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing, Sales, and Services These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following Spearhead the design and enhancement of customer service experiences on Salesforce , ensuring they align with client objectives. Serve as a trusted advisor to clients , providing expert guidance on Salesforce strategy, architecture, and implementation. Lead the creation of compelling business cases and value propositions for Salesforce solutions , aligning with client goals and driving ROI. Lead pre-sales activities including client presentations, solution demonstrations, and responding to RFPs , to secure new business opportunities. Leverage deep industry knowledge to provide tailored Salesforce solutions that address specific challenges and opportunities within the clients sector. Lead the analysis and design/redesign of Customer Service processes to address bottlenecks and pain points effectively. Serve as the governance point of contact in the project , overseeing and managing stakeholder expectations, addressing and resolving issues and risks, and ensuring project success through effective governance and oversight Lead initiatives by developing points of view, creating reusable assets in the customer service space, analyzing industry research and market trends, and introducing innovative solutions. Mentor and guide the team , ensuring high-quality deliverables and successful project outcomes. Bring your best skills forward to excel at the role: Proven track record in consulting roles , with strong skills in client management, strategic planning and solution delivery. Extensive experience in one or more industries , with the ability to translate industry needs into Salesforce solutions. Proven ability to develop strong business cases and value propositions for Salesforce solutions Strong background in pre-sales , including the ability to craft and present compelling value propositions. Demonstrate expertise in managing stakeholder expectations and actively resolving issues and risks, serving as the governance point of contact to ensure project success. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Qualifications Read about us Blogs Your experience counts! Minimum 5 years of experience working on Salesforce CRM platform (Nice to have exposure to SAP CRM/ Microsoft Dynamics 365) Exceptional communication, problem-solving, and leadership abilities required Must have worked on Proposals and contributed to business development work Certification in one or more of the Salesforce solution areas:Service Cloud, Sales Cloud, Marketing Cloud, Field Service Lightning, CRM Analytics, etc. At least delivered 1-2 CRM transformation program and MBA is preferred What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Global Network Song | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. You will be responsible for defining the business solutions and structures needed to realize these opportunities and developing a business case to achieve the vision. Your typical day will involve analyzing current business processes, collaborating with stakeholders to gather requirements, and designing innovative solutions to meet business needs. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead current state assessments to identify business opportunities.- Define high-level customer requirements and develop business solutions.- Create structures to realize identified opportunities.- Develop a business case to achieve the vision. Professional & Technical Skills:- Must To Have Skills:Proficiency in Microsoft Dynamics 365 ERP Technical.- Good To Have Skills:Experience with ERP implementation projects.- Strong understanding of business processes and requirements gathering.- Experience in developing business solutions and structures.- Knowledge of business case development and analysis. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics 365 ERP Technical.- This position is based at our Chennai office.- A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics 365 Finance Functional Good to have skills : Microsoft 365 Minimum 12 year(s) of experience is required Educational Qualification : Any Btech degree Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. You will be responsible for defining the business solutions and structures needed to realize these opportunities and developing a business case to achieve the vision. Your typical day will involve conducting current state assessments, collaborating with stakeholders to gather requirements, and developing strategic business solutions. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Conduct current state assessments to identify business opportunities Gather high-level customer requirements Develop strategic business solutions Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics 365 Finance Functional Good To Have Skills:Experience with Microsoft 365 Strong understanding of business architecture principles Experience in conducting current state assessments Ability to gather and analyze high-level customer requirements Knowledge of developing strategic business solutions Additional Information: The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 Finance Functional This position is based at our Kolkata office A Any Btech degree is required Qualifications Any Btech degree

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the entire application development process and ensuring its successful implementation. Your role will involve collaborating with cross-functional teams, managing the project, and providing technical expertise to drive the application's success. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead the effort to design, build, and configure applications. Act as the primary point of contact for the application development process. Collaborate with cross-functional teams to ensure successful implementation. Manage the project and ensure timely delivery. Provide technical expertise and guidance to drive the application's success. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics 365 ERP Technical. Strong understanding of statistical analysis and machine learning algorithms. Experience with data visualization tools such as Tableau or Power BI. Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms. Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics 365 ERP Technical. This position is based at our Hyderabad office. A 15 years full-time education is required. Qualifications 15 years full time education

The Strategy & Consulting Global Network SONG Practice | Sprinklr Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Areas of Work: Sprinklr- Product Solution Consulting, Pre-Sales, Execution & Implementation | Level: Analyst | Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: 2- 4 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting- Global Networks SONG practice. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will Use in depth understand :Ability to work on high-paced and complex projects. Apply understanding of industry-specific Customer Service processes: Possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media, etc.) Deploy a strong designing skill :Deliver customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media, etc...), quality monitoring, WFM, Gamification, Recording, etc. Should; be able to envision and design AI-powered customer and employee experience enhancements of the future. Bring your best skills forward to excel at the role: Ability to use technical exposure to contact center and overall customer service areas: . Plan, design, implementation, configuration of Sprinklr chosen platform with our clients Act as a subject matter expert on Sprinklr service, providing expertise on CCaaS transformation client projects across the entire delivery lifecycle Possess a deep understanding of Sprinklr Service solution architecture, capabilities, and hands-on configurations to activate those capabilities. Experience with IVR, Outbound Voice, Email, social media, Chat, Video and (a)synchronous messaging services Integration of Sprinklr unified CXM with enterprise systems Work Experience related to CICD tools. Stay current with intensive training and maintain updated Sprinklr certifications. Easily work in high-paced and complex projects: Use understanding of industry specific Customer Service processes, operations, and functional needs Maximize application design and development experience: Implement the orchestration platform of Sprinklr preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self Service vendor organizations, or leading consulting firms. Good to know Contact Center as a Service (CCaaS) platforms such as AWS Connect, Genesys Cloud, Nuance CXone, and Microsoft Dynamics 365 Customer Service Qualifications Read about us Blogs Your experience counts! Engineering Degree or MBA from a tier 1 institute Minimum 2 to 8 years of design and application experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Sprinklr Implementation and product . Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat, and social channels.) applications solutioning using Architect/Composer/Interaction Designer What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting Global Network: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word At the heart of every great change is a great human. 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Level "‹ Senior Manager "‹ Manager "‹ Consultant/ Analyst "‹ Key Responsibilities "‹ Lead consulting engagements focused on optimizing spare parts supply chain processes, including planning, execution, inventory management, order management, and reverse logistics. "‹ Develop and implement strategic plans to improve parts availability, reduce lead times, minimize inventory carrying costs, and enhance overall supply chain performance. "‹ Assess and analyze current supply chain processes, identify inefficiencies, and provide actionable recommendations to clients. "‹ Manage reverse logistics processes to ensure efficient handling of returns, repairs, and exchanges, minimizing costs and maximizing customer satisfaction. "‹ Develop and implement warranty management strategies to reduce warranty costs, improve response times, and enhance customer experiences. "‹ Utilize data analytics and supply chain modeling tools to forecast demand, optimize inventory levels, and improve order management. "‹ Collaborate with client teams across various functions, such as procurement, operations, logistics, and customer service, to ensure alignment and effective execution of supply chain initiatives. "‹ Driving the sales growth through participation in business development activities, development of thought leadership content, including white papers & presentations, monitoring industry trends for key potential opportunities & threats. "‹ Manage consulting engagements focused on optimizing spare parts supply chain processes, including planning, execution, inventory management, order management, and reverse logistics. "‹ Implement plans to improve parts availability, reduce lead times, minimize inventory carrying costs, and enhance overall supply chain performance. "‹ Assess and analyze current supply chain processes, identify inefficiencies, and provide actionable recommendations to clients. "‹ Design reverse logistics processes to ensure efficient handling of returns, repairs, and exchanges, minimizing costs and maximizing customer satisfaction. "‹ Implement warranty management strategies to reduce warranty costs, improve response times, and enhance customer experiences. "‹ Utilize data analytics and supply chain modeling tools to forecast demand, optimize inventory levels, and improve order management. "‹ Collaborate with client teams across various functions, such as procurement, operations, logistics, and customer service, to ensure alignment and effective execution of supply chain initiatives. "‹ Execute consulting engagements focused on optimizing spare parts supply chain processes, including planning, execution, inventory management, order management, and reverse logistics. "‹ Analyze plans to improve parts availability, reduce lead times, minimize inventory carrying costs, and enhance overall supply chain performance. "‹ Assess and analyze current supply chain processes, identify inefficiencies, and provide actionable recommendations to clients. "‹ Support implementation of reverse logistics processes to ensure efficient handling of returns, repairs, and exchanges, minimizing costs and maximizing customer satisfaction. "‹ Support creation of warranty management strategies to reduce warranty costs, improve response times, and enhance customer experiences. "‹ Utilize data analytics and supply chain modeling tools to forecast demand, optimize inventory levels, and improve order management. "‹ Collaborate with client teams across various functions, such as procurement, operations, logistics, and customer service, to ensure alignment and effective execution of supply chain initiatives. "‹ "‹ Qualifications Qualifications ? Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration, or a related field; Master’s degree or MBA preferred. ? 7-10 years of experience in supply chain management, with a focus on spare parts planning, inventory management, reverse logistics, and warranty management. ? Proven experience in supply chain consulting or in-house supply chain roles, with a demonstrated ability to lead and deliver successful projects. ? Strong understanding of supply chain processes, including demand forecasting, inventory optimization, order management, and reverse logistics. ? Experience with supply chain management software (e.g., SAP, Oracle, Microsoft Dynamics, SAP eSPP, Servigistics, Oracle SPP, Baxter Planning, IFS Service Parts Management, PTC ) and data analysis tools. ? Experience in working in Services Supply Chain model on Service supply chain Strategy, Digital Aftersales support, Reverse Logistics for repairs and returns, Spare Parts Planning and control ? Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration, or a related field; Master’s degree or MBA preferred. ? 5-7 years of experience in supply chain management, with a focus on spare parts planning, inventory management, reverse logistics, and warranty management. ? Proven experience in supply chain consulting or in-house supply chain roles, with a demonstrated ability to lead and deliver successful projects. ? Strong understanding of supply chain processes, including demand forecasting, inventory optimization, order management, and reverse logistics. ? Experience with supply chain management software (e.g., SAP, Oracle, Microsoft Dynamics, SAP eSPP, Servigistics, Oracle SPP, Baxter Planning, IFS Service Parts Management, PTC ) and data analysis tools. ? Experience in working in Services Supply Chain model on Service supply chain Strategy, Digital Aftersales support, Reverse Logistics for repairs and returns, Spare Parts Planning and control ? Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration, or a related field; Master’s degree or MBA preferred. ? 2-4 years of experience in supply chain management, with a focus on spare parts planning, inventory management, reverse logistics, and warranty management. ? Proven experience in supply chain consulting or in-house supply chain roles, with a demonstrated ability to lead and deliver successful projects. ? Strong understanding of supply chain processes, including demand forecasting, inventory optimization, order management, and reverse logistics. ? Experience with supply chain management software (e.g., SAP, Oracle, Microsoft Dynamics, SAP eSPP, Servigistics, Oracle SPP, Baxter Planning, IFS Service Parts Management, PTC ) and data analysis tools. ? Experience in working in Services Supply Chain model on Service supply chain Strategy, Digital Aftersales support, Reverse Logistics for repairs and returns, Spare Parts Planning and control ?

Job Title : Dynamics 365 Developer Exp: 6 15 years Work location: Chennai | Bangalore | Mumbai | Pune | Noida | Coimbatore | Hyderabad Interview location- Hyderabad Notice Period: Immediate Joiner / 15days Job Responsibilities : 4+ years’ experience in Customization of Dynamics 365 CRM applications (Dynamics 365 Customer Service, Dynamics 365 Sales), including adjacent services and technologies such as the Dataverse, Plugins, Power Automate, Logic Apps, Web Apps, Function Apps. Experience .NET / C# experience including Web Services development and deployment. Extensive experience in application architecture, design, and implementation of Dynamics 365 applications Proven ability to leverage technical expertise to guide teams and influence decision makers. Participate in full-lifecycle development efforts which are based on Microsoft Dynamics CRM, xRM framework and. C#.NET . Lead the development of user stories and design artifacts to effectively convey requirements to client stakeholders. Contribute to the customer's architectural best practices and CRM customization standards to be utilized on Dynamics CRM-based projects Significant development experience using MVC framework and multi-tier architectures Experience with Azure Cloud services and DevOps (desirable) Conduct code reviews to ensure that customization code quality is at the highest level possible and appropriate design patterns are being followed Experience with Power Pages, Power Portal or development of custom .Net/C# portal advantageous

Project Role : Quality Engineering Lead (Test Lead) Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution. Must have skills : Microsoft Dynamics CRM Functional Good to have skills : A&D Defense Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the effort to design, build, and configure applications Act as the primary point of contact Manage the team and ensure successful project delivery Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics CRM Functional Good To Have Skills:Experience with A&D Defense Strong understanding of Microsoft Dynamics CRM Functional Experience in designing, building, and configuring applications using Microsoft Dynamics CRM Knowledge of A&D Defense industry Familiarity with CRM implementation methodologies Excellent problem-solving and analytical skills Strong communication and interpersonal skills Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Functional This position is based in Pune A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Business and Integration Practitioner Project Role Description : Assists in documenting the integration strategy endpoints and data flows. Is familiar with the entire project life-cycle, including requirements analysis, coding, testing, deployment, and operations to ensure successful integration. Under the guidance of the Architect, ensure the integration strategy meets business goals. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Any Bachelor degree of Engineering Summary :As a Business and Integration Practitioner, you will work directly with clients to gather requirements, analyze, design, and implement technology best practices to align with business strategy and goals. Your typical day will involve utilizing your expertise in Microsoft Dynamics CRM Technical to deliver impactful solutions. Roles & Responsibilities: Lead the design and implementation of Microsoft Dynamics CRM Technical solutions, ensuring alignment with business requirements and goals. Collaborate with cross-functional teams to gather requirements, analyze business processes, and identify opportunities for process improvement. Develop and maintain technical documentation, including design specifications, test plans, and user manuals. Provide technical guidance and support to team members, ensuring adherence to best practices and standards. Stay updated with the latest advancements in Microsoft Dynamics CRM Technical, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Expertise in Microsoft Dynamics CRM Technical. Good To Have Skills:No Function Specialization. Strong understanding of business processes and requirements gathering. Experience in leading the design and implementation of Microsoft Dynamics CRM Technical solutions. Solid grasp of technical documentation, including design specifications, test plans, and user manuals. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical. The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Pune office. Qualification Any Bachelor degree of Engineering

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Should be a Graduate Summary:As a Microsoft Dynamics 365 ERP Technical Application Lead, you will be responsible for leading the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve working with the Microsoft Dynamics 365 ERP Technical, collaborating with cross-functional teams, and communicating technical findings effectively to stakeholders. Roles & Responsibilities:- Lead the effort to design, build, and configure Microsoft Dynamics 365 ERP Technical applications, acting as the primary point of contact.- Collaborate with cross-functional teams to ensure successful delivery of Microsoft Dynamics 365 ERP Technical applications.- Communicate technical findings effectively to stakeholders, utilizing data visualization tools for clarity.- Stay updated with the latest advancements in Microsoft Dynamics 365 ERP Technical, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills:- Must To Have Skills:Proficiency in Microsoft Dynamics 365 ERP Technical.- Good To Have Skills:Experience with other ERP systems.- Strong understanding of software engineering principles.- Experience with data visualization tools.- Experience in leading the effort to design, build, and configure applications.- Solid grasp of project management methodologies. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Dynamics 365 ERP Technical.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Chennai office. Qualifications Should be a Graduate

Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Identify inefficiencies in existing processes Propose solutions to optimize process effectiveness Collaborate with business users to define product requirements and use cases Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics 365 ERP Technical Experience with data analysis and process improvement Strong analytical and problem-solving skills Excellent communication and collaboration abilities Good To Have Skills:Experience with business process modeling tools Additional Information: The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 ERP Technical This position is based at our Chennai office A 15 years full time education is required Qualifications 15 years full time education

Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 15 year(s) of experience is required Educational Qualification : Should be a Graduate Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities: Expected to be a SME with deep knowledge and experience. Should have influencing and advisory skills. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Collaborate with stakeholders to analyze and understand business processes. Identify inefficiencies in existing workflows and propose solutions for optimization. Define detailed product requirements and use cases based on business user input. Design and implement continuous monitoring and feedback collection mechanisms. Conduct process improvement initiatives to enhance efficiency and effectiveness. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics CRM Technical. Good To Have Skills:Experience with data analysis and process optimization. Strong understanding of business process analysis and improvement methodologies. Experience in designing and implementing workflow automation solutions. Knowledge of business process modeling and documentation tools. Familiarity with data analysis and visualization tools. Ability to collaborate effectively with cross-functional teams. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 15 years of experience in Microsoft Dynamics CRM Technical. This position is based at our Pune office. A graduate degree is required. Qualifications Should be a Graduate

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary : As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. You will be responsible for defining the business solutions and structures needed to realize these opportunities and developing a business case to achieve the vision. Your typical day will involve analyzing current business processes, collaborating with stakeholders to gather requirements, and designing innovative solutions to meet the client's needs. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Lead current state assessments to identify opportunities for creating tangible business value. - Define high-level customer requirements and develop business solutions and structures. - Develop a business case to achieve the vision. - Analyze current business processes and identify areas for improvement. Professional & Technical Skills: - Must To Have Skills:Proficiency in Microsoft Dynamics CRM Technical. - Good To Have Skills:Experience with data migration and integration. - Strong understanding of business architecture principles and methodologies. - Experience in conducting business process analysis and requirements gathering. - Knowledge of CRM implementation best practices. - Ability to design and develop innovative solutions to meet client needs. Additional Information: - The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical. - This position is based at our Pune office. - A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your day will involve collaborating with teams to develop solutions and ensure applications align with business needs. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead and mentor junior professionals Conduct regular code reviews Stay updated on industry trends and best practices Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical Strong understanding of CRM customization and configuration Experience in integrating CRM with other systems Knowledge of CRM SDK and web services Hands-on experience in developing plugins and workflows Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical This position is based at our Pune office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : Should be a Graduate Summary :As a Business Process Architect for Microsoft Dynamics 365 ERP Technical, you will be responsible for designing business processes, creating process blueprints, and establishing business process requirements to drive out application requirements and metrics. Your typical day will involve working closely with the Application Architect, conducting quality management reviews, and educating stakeholders to ensure a complete understanding of the designs. Roles & Responsibilities: Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensuring all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Collaborate with cross-functional teams to ensure successful implementation of business processes. Professional & Technical Skills: Must To Have Skills:Strong technical knowledge of Microsoft Dynamics 365 ERP Technical. Good To Have Skills:Experience with quality management reviews and stakeholder education. Experience in designing business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Experience working closely with Application Architects to create process blueprints and establish business process requirements to drive out application requirements and metrics. Experience collaborating with cross-functional teams to ensure successful implementation of business processes. Additional Information: The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 ERP Technical. The ideal candidate will possess a strong educational background in computer science, engineering, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Hyderabad office. Qualification Should be a Graduate

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Should be a Graduate Summary :As a Business Architect with expertise in Microsoft Dynamics CRM Technical, you will be responsible for leading current state assessments, identifying high-level customer requirements, and developing business solutions to create tangible business value for the client. Your typical day will involve defining opportunities, developing business cases, and working with cross-functional teams to achieve the vision. Roles & Responsibilities: Lead current state assessments and identify high-level customer requirements. Define opportunities to create tangible business value for the client. Develop business solutions and structures needed to realize these opportunities. Develop business cases to achieve the vision. Collaborate with cross-functional teams to ensure successful implementation of business solutions. Professional & Technical Skills: Must To Have Skills:Expertise in Microsoft Dynamics CRM Technical. Good To Have Skills:Experience in business analysis, project management, and stakeholder management. Strong understanding of business processes and systems. Experience in developing business cases and proposals. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical. The ideal candidate will possess a strong educational background in business, technology, or a related field, along with a proven track record of delivering impactful business solutions. This position is based at our Chennai office. Qualifications Should be a Graduate

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : Oracle Applications Minimum 7.5 year(s) of experience is required Educational Qualification : Should be a Graduate Summary :As a Business Architect with expertise in Microsoft Dynamics CRM Technical, you will be responsible for leading current state assessments, identifying high-level customer requirements, and developing business solutions to create tangible business value for the client. Your typical day will involve defining opportunities, developing business cases, and working with cross-functional teams to achieve the vision. Roles & Responsibilities: Lead current state assessments and identify high-level customer requirements. Define opportunities to create tangible business value for the client. Develop business solutions and structures needed to realize these opportunities. Develop business cases to achieve the vision. Collaborate with cross-functional teams to ensure successful implementation of business solutions. Professional & Technical Skills: Must To Have Skills:Expertise in Microsoft Dynamics CRM Technical. Good To Have Skills:Experience in business analysis, project management, and stakeholder management. Strong understanding of business processes and systems. Experience in developing business cases and proposals. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical. The ideal candidate will possess a strong educational background in business, technology, or a related field, along with a proven track record of delivering impactful business solutions. This position is based at our Hyderabad office. Qualifications Should be a Graduate

Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Identify inefficiencies in existing processes Propose solutions to optimize process effectiveness Collaborate with business users to define product requirements and use cases Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics 365 ERP Technical Experience with workflow analysis and process improvement Strong analytical and problem-solving skills Excellent communication and collaboration abilities Good To Have Skills:Experience with business process modeling tools Additional Information: The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 ERP Technical This position is based in Coimbatore A 15 years full time education is required Qualifications 15 years full time education

Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Identify inefficiencies in existing processes Propose solutions to optimize process effectiveness Collaborate with business users to define product requirements and use cases Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics 365 ERP Technical Experience with data analysis and process improvement Strong analytical and problem-solving skills Excellent communication and collaboration abilities Good To Have Skills:Experience with business process modeling tools Additional Information: The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 ERP Technical This position is based in Ahmedabad A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the entire application development process and ensuring its successful implementation. Your role will involve collaborating with cross-functional teams, managing the project, and providing technical expertise to drive the application's success. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead the effort to design, build, and configure applications. Act as the primary point of contact for the application development process. Collaborate with cross-functional teams to ensure successful implementation. Manage the project and ensure timely delivery. Provide technical expertise and guidance to drive the application's success. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical. Strong understanding of software engineering principles and practices. Experience in designing and developing applications using Microsoft Dynamics 365 ERP Technical. Knowledge of customization, configuration, and integration of Microsoft Dynamics 365 ERP Technical. Experience in troubleshooting and resolving technical issues. Good To Have Skills: Experience with other ERP systems such as SAP or Oracle. Familiarity with agile development methodologies. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics 365 ERP Technical. This position is based at our Hyderabad office. A 15 years full-time education is required. Qualifications 15 years full time education