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7.0 - 11.0 years
10 - 14 Lacs
Noida
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Any Btech degree Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead the effort to design, build, and configure applications. Act as the primary point of contact for the project. Manage the team and ensure successful project delivery. Collaborate with stakeholders to gather requirements and provide technical guidance. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics CRM Technical. Good To Have Skills:Experience with Microsoft Azure. Strong understanding of Microsoft Dynamics CRM architecture and customization. Experience in developing and implementing Microsoft Dynamics CRM solutions. Knowledge of CRM integration with other systems. Familiarity with web development technologies such as HTML, CSS, and JavaScript. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical. This position is based in Noida. A Btech degree is required. Qualifications Any Btech degree
Posted 4 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication among team members and stakeholders. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process effectively Ensure timely delivery of projects Provide technical guidance and support to team members Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics CRM Technical Strong understanding of CRM systems Experience in customizing and configuring Microsoft Dynamics CRM Knowledge of CRM integration with other systems Hands-on experience in troubleshooting and resolving technical issues Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Technical This position is based at our Hyderabad office A 15 years full-time education is required Qualifications 15 years full time education
Posted 4 weeks ago
7.0 - 12.0 years
9 - 14 Lacs
Hyderabad
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : Microsoft Azure PaaS Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful implementation of solutions. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application design and development process Ensure timely delivery of projects Provide technical guidance and support to team members Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics 365 ERP Technical Good To Have Skills:Experience with Microsoft Azure PaaS Strong understanding of ERP systems and customization Experience in integrating Microsoft Dynamics 365 with other systems Knowledge of Microsoft Dynamics 365 security and data management Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics 365 ERP Technical This position is based at our Hyderabad office A 15 years full-time education is required Qualifications 15 years full time education
Posted 4 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Indore, Coimbatore
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Dynamics 365 Commerce Technical Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : BE or MCA Summary :As a Microsoft Dynamics 365 Commerce Technical Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with the Microsoft Dynamics 365 Commerce platform and collaborating with cross-functional teams to deliver impactful solutions. Roles & Responsibilities: Design, develop, and implement Microsoft Dynamics 365 Commerce solutions to meet business requirements. Collaborate with cross-functional teams to identify and prioritize business requirements and translate them into technical solutions. Configure and customize Microsoft Dynamics 365 Commerce to meet business needs, including developing custom code and integrations. Provide technical guidance and support to team members and stakeholders, including troubleshooting and issue resolution. Stay updated with the latest advancements in Microsoft Dynamics 365 Commerce and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Strong technical expertise in Microsoft Dynamics 365 Commerce. Good To Have Skills:Experience with related technologies such as Azure, Power Platform, and Common Data Service. Experience in designing, developing, and implementing Microsoft Dynamics 365 Commerce solutions. Strong understanding of Microsoft Dynamics 365 Commerce architecture and customization capabilities. Experience with developing custom code and integrations using Microsoft Dynamics 365 Commerce. Solid grasp of software development best practices, including Agile methodologies and DevOps principles. Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Dynamics 365 Commerce Technical. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Chennai office. Qualifications BE or MCA
Posted 4 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Coimbatore, Jaipur
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Dynamics 365 Commerce Technical Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : BE Summary :As a Microsoft Dynamics 365 Commerce Technical Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with the Microsoft Dynamics 365 Commerce platform and collaborating with cross-functional teams to deliver impactful solutions. Roles & Responsibilities: Design, develop, and implement Microsoft Dynamics 365 Commerce solutions to meet business requirements. Collaborate with cross-functional teams to identify and prioritize business requirements and translate them into technical solutions. Configure and customize Microsoft Dynamics 365 Commerce to meet business needs, including developing custom code and integrations. Provide technical guidance and support to team members and stakeholders, including troubleshooting and issue resolution. Stay updated with the latest advancements in Microsoft Dynamics 365 Commerce and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Strong technical expertise in Microsoft Dynamics 365 Commerce. Good To Have Skills:Experience with related technologies such as Azure, Power Platform, and Common Data Service. Experience in designing, developing, and implementing Microsoft Dynamics 365 Commerce solutions. Strong understanding of Microsoft Dynamics 365 Commerce architecture and customization capabilities. Experience with developing custom code and integrations using Microsoft Dynamics 365 Commerce. Solid grasp of software development best practices, including Agile methodologies and DevOps principles. Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Dynamics 365 Commerce Technical. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Chennai office. Qualifications BE
Posted 4 weeks ago
7.0 - 12.0 years
9 - 14 Lacs
Coimbatore, Jaipur
Work from Office
Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics 365 Commerce Technical Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : BE Summary :As a Business Architect for Microsoft Dynamics 365 Commerce Technical, you will be responsible for leading current state assessments, identifying high-level customer requirements, and developing business solutions to create tangible business value for the client. Your typical day will involve defining opportunities, developing business cases, and working with cross-functional teams to achieve the vision. Roles & Responsibilities: Lead current state assessments and identify high-level customer requirements. Define opportunities to create tangible business value for the client. Develop business solutions and structures needed to realize these opportunities. Develop business cases to achieve the vision. Collaborate with cross-functional teams to ensure successful implementation of business solutions. Professional & Technical Skills: Must To Have Skills:7.5 years of experience in Microsoft Dynamics 365 Commerce Technical. Good To Have Skills:Experience in leading current state assessments and developing business cases. Strong understanding of business solutions and structures. Experience in collaborating with cross-functional teams. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics 365 Commerce Technical. The ideal candidate will possess a strong educational background in business, technology, or a related field, along with a proven track record of delivering impactful business solutions. This position is based at our Chennai office. Qualifications BE
Posted 4 weeks ago
7.0 - 11.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education and having relevant minimum 8 experience on CRM technical with exposure to field service module Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems either end-to-end or for a specific stage of the product lifecycle. You will apply your knowledge of technologies, applications, methodologies, processes, and tools to support a client, project, or entity. Your typical day will involve collaborating with the team, making team decisions, engaging with multiple teams, and providing solutions to problems for your immediate team and across multiple teams. You will also contribute to key decisions and provide guidance to ensure successful software development and configuration. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the development and configuration of software systems Ensure adherence to project timelines and deliverables Provide technical guidance and mentorship to team members Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics CRM Technical Experience with software development and configuration Strong understanding of CRM concepts and principles Knowledge of field service module in CRM Experience in customizing and extending CRM functionalities Hands-on experience in CRM data migration and integration Ability to troubleshoot and resolve technical issues Excellent problem-solving and analytical skills Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical This position is based at our Bengaluru office A 15 years full-time education and having relevant minimum 8 experience on CRM technical with exposure to the field service module is required Qualification 15 years full time education and having relevant minimum 8 experience on CRM technical with exposure to field service module
Posted 4 weeks ago
7.0 - 12.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics 365 Operations Functional Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. You will play a crucial role in shaping the future of the organization and driving its success. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead current state assessments to identify high level customer requirements. Define business solutions and structures to realize opportunities. Develop business case to achieve the vision. Collaborate with stakeholders to gather requirements and ensure alignment. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics 365 Operations Functional. Strong understanding of business architecture principles and methodologies. Experience in conducting current state assessments and defining business solutions. Ability to develop business cases and present them to stakeholders. Knowledge of industry best practices and trends in business architecture. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics 365 Operations Functional. This position is based at our Chennai office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 4 weeks ago
4.0 - 5.0 years
6 - 7 Lacs
Tamil Nadu
Work from Office
Implements Microsoft Azure and Dynamics 365 solutions for business process automation.
Posted 4 weeks ago
5.0 - 9.0 years
10 - 20 Lacs
Mumbai
Work from Office
Job Duties: 1. Financial Module Implementation and Configuration Requirement Gathering : Collaborate with clients to understand their business processes and gather detailed financial requirements, particularly for General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cash and Bank Management, Fixed Assets, and Budgeting. Configuration : Customize and configure the financial modules in D365 F&O according to client-specific requirements. This includes setting up the chart of accounts, fiscal calendars, financial dimensions, and tax configurations. Module Integration : Ensure the proper integration of financial modules with other modules like Supply Chain Management (SCM) and Human Resources, to create a seamless flow of financial data across the organization. 2. Data Migration and Reconciliation Data Import/Export : Assist with data migration activities, including importing legacy financial data into D365 F&O. This involves using data entities and data management framework within the system. Reconciliation : Ensure data accuracy and integrity by reconciling imported data with historical data and confirming the completeness of financial transactions. 3. Financial Reporting Custom Reports Development : Design and develop financial reports, including income statements, balance sheets, and cash flow reports using tools like Management Reporter , Power BI , or the built-in D365 reporting features. Financial Analysis : Support business decision-making by providing financial insights and analyses through customized financial reports. 4. Support and Troubleshooting End-User Support : Provide post-go-live support to users by troubleshooting any financial module-related issues and guiding them through new features or processes. System Enhancements : Identify areas for improvement and recommend system upgrades or enhancements based on user feedback and system performance. 5. Testing and Validation System Testing : Create and execute test scripts for financial processes, including unit testing, integration testing, and user acceptance testing (UAT) to ensure the system is functioning as required. Process Validation : Validate that all financial transactions and processes within the system conform to the organization's requirements and statutory compliance. 6. Training and Documentation End-User Training : Conduct training sessions for finance teams to ensure that they are well-versed in using the financial modules of D365 F&O. Documentation : Prepare detailed documentation of configurations, processes, and solutions for future reference, both for internal teams and clients. 7. Compliance and Best Practices Regulatory Compliance : Ensure that the financial processes configured in D365 F&O comply with local and international accounting standards, such as IFRS or GAAP. Process Optimization : Identify and implement best practices for financial management and accounting processes, helping clients streamline operations and improve efficiency. 8. Client Communication and Stakeholder Management Stakeholder Engagement : Maintain communication with stakeholders to update them on project progress, address any concerns, and manage expectations. Consultation and Advisory : Act as a financial consultant by advising clients on best practices in financial management and how to optimize their use of D365 F&Os financial modules. Skills Preferred: Financial Modules Expertise (GL, AP, AR, FA, Cash & Bank, Budgeting), Basic Technical Skills, Analytical and Problem-Solving Skills, Project Management and Implementation Skills, Soft Skills, Certifications
Posted 4 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
The Power Platform role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Power Platform domain.
Posted 4 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Pune
Work from Office
The Power Platform role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Power Platform domain.
Posted 4 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
The SAP Customer Relationship Management (CRM) :ABAP Technical role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the SAP Customer Relationship Management (CRM) :ABAP Technical domain.
Posted 4 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
The MS Dynamics role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the MS Dynamics domain.
Posted 4 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Chennai
Work from Office
The Digital :Microsoft Azure, Digital :Microsoft Dynamics 365 CRM Functional role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Microsoft Azure, Digital :Microsoft Dynamics 365 CRM Functional domain.
Posted 4 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Pune
Work from Office
The MS Dynamics role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the MS Dynamics domain.
Posted 4 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Hyderabad
Work from Office
The Digital :Microsoft Dynamics 365 CRM Technical role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Microsoft Dynamics 365 CRM Technical domain.
Posted 4 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Kolkata
Work from Office
The Microsoft Dynamics 365 CRM Functional role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Microsoft Dynamics 365 CRM Functional domain.
Posted 4 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
The Digital :Microsoft Azure, Digital :Microsoft Dynamics 365 CRM Functional role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Microsoft Azure, Digital :Microsoft Dynamics 365 CRM Functional domain.
Posted 4 weeks ago
6.0 - 11.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Proficiency in X++, C#, TypeScript, and JavaScript. Experience with web technologies (ASP.NET, HTML5, CSS3, React). Strong understanding of D365 Commerce architecture and POS functionalities. Experience developing extensions for Commerce Site Builder, POS, Commerce Runtime, and Hardware Station. Experience integrating Microsoft Dynamics 365 Commerce with other systems. Knowledge of database technologies (SQL Server). Experience with Azure services and DevOps practices. Experience in web development using .NET, JavaScript, and TypeScript with React. Experience with REST and RPC APIs. Basic technical skills in D365 FO (Forms, SSRS). Basic understanding of D365 FO, specifically within retail and finance modules. Good to Have Skills D365 Retail and eCommerce implementation. Developing extensions for D365 Commerce and POS. Integrating D365 Commerce with other systems. Develop custom solutions and extensions for D365 Commerce and Point of Sale (POS) environments. Configure and customize POS systems (MPOS, CPOS) to meet specific business requirements. Design and implement integrations with third-party systems and peripherals. Utilize Retail SDK, Commerce Scale Unit, and Store Commerce App for development. Participate in the full lifecycle of D365 Commerce/POS implementations, from requirements gathering to go-live, including troubleshooting and resolving technical issues. Develop extensions for Commerce Site Builder, Point of Sale (POS, MPOS), Commerce Runtime, and Hardware Station. Create and consume Microservices using .NET Core APIs. Provide technical support and training to end-users.
Posted 4 weeks ago
12.0 - 14.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Number of Openings 4 ECMS ID in sourcing stage 525919 Assignment Duration 12+ Total Yrs. of Experience 12-14 years Relevant Yrs. of experience 8+ years Detailed JD (Roles and Responsibilities) Integration experience, Logic Apps, Azure Integration Service and Function Apps. Experience as a Dynamics CRM Developer. Good experience in Customization, Configuration across modules (Sales, Service). Good experience in Ribbon customization, sitemap editing and App designing. Good experience in JavaScript and C# , plugin and workflow. Understanding of Agile methodologies, GIT and TFS. Good experience in Azure DevOps, XRMToolbox, rest builder and OOTB CRM. Acquaintance on Integration of Dynamics CRM with other system. Excellent debugging the existing issue and communication skills Extensive experience in OOTB capabilities, configuration and customization of Dynamics 365 applications, ideally Sales or Customer Service. Workshop facilitation, storyboarding and prototyping. Experience in business analysis activities advantageous. Experienced with Agile delivery methodologies advantageous. Excellent communication, and interpersonal skills. Current Microsoft certifications in relevant Microsoft Dynamics 365 applications and Power Platform advantageous. Mandatory skills Experience in Dynamics 365 Sales, Customer Service & Custom Apps is a must Desired/ Secondary skills .Net, Power Platform Domain Max Vendor Rate in Per Day (Currency in relevance to work location) 13500 INR/Day Delivery Anchor for tracking the sourcing statistics, technical evaluation, interviews, and feedback etc. Sarika Gandhi Work Location given in ECMS ID Offshore(any) WFO/WFH/Hybrid WFO BG Check (Before OR After onboarding) Post Onboarding Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO No
Posted 4 weeks ago
8.0 - 13.0 years
40 - 70 Lacs
Hyderabad
Remote
Role & responsibilities Requirements: Expert-level proficiency in Microsoft Dynamics 365 Solution Architecture. Extensive experience with Microsoft Dynamics 365 ERP Functional processes. Practical experience with Microsoft Azure (IaaS, PaaS, SaaS). Working experience with JD Edwards ERP on the AS/400 IBMi series In depth understanding of integration technologies, middeware and orchestration Excellent communication and business analytical skills; ability to navigate difficult conversations and drive effective solutions to business problems. Preferred Skills: • Strong experience in Requirements Analysis and solution design • Extensive experience with Dynamics 365 Finance and Operations (FO) • Proven track record of delivering successful Dynamics 365 FO implementations, migration from previous versions to the Cloud version or legacy system to D365 • Preferably with JD Edwards working experience having knowledge of tables, modules and configurations for Finance, Accounting, Sales, inventory, order management purchasing and logistics • Excellent communication and leadership skills. • Ability to work independently and as part of a team. • Provide leadership, guidance, and support to ensure successful project delivery. • Additional expertise in broader Solution Architecture frameworks is a plus.
Posted 4 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Karnataka, Telangana, Tamil Nadu
Work from Office
The Digital :Microsoft Azure, Digital :Microsoft Dynamics 365 CRM Functional role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Microsoft Azure, Digital :Microsoft Dynamics 365 CRM Functional domain.
Posted 4 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Karnataka
Work from Office
The Digital :Microsoft Dynamics 365 CRM Technical role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Microsoft Dynamics 365 CRM Technical domain.
Posted 4 weeks ago
1.0 - 3.0 years
6 - 10 Lacs
Navi Mumbai
Work from Office
Skill required: Supply Chain - Warranty Management Designation: Business Advisory Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: French - Advanced About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Make sure there is no reference of client name / project Implement practices to improve operational efficiencies. Warranty administrator capable of processing and analyzing dealer claims for commercial vehicle. To manage warranty, claim for commercial vehicles within designated cycle time (TAT). Investigate warranty claims, facilitate recovery, and assign appropriate liability and responsibilities for the warranty claim failure.Responsible to generate weekly & monthly production report for the team. Responsible for quality audits for the team. Verification and analysis of warranty claims based on available external resources (e.g. Dealer portal, parts catalogs, sales information) Manage warranty claim by verifying and validating troubleshooting and diagnostic test performed by the dealer. Technical review of the parts, cause of defect and defect description to validate warranty claims. Proficient in different part failure & repair process like Engine, Transmission, motors, pumps, Electrical and hydraulic componentCollaborate with the internal & external stakeholders to understand product issues and determine claim validity. Should be able to interpret dealer s complaint, cause & correction to take final decision on the warranty claims. Should be able to understand & draw conclusions from attached test/diagnostic reports for fair validation of claims. Communicate with Dealers the shortfall & missing information s for timely closure of claims. Should be able to suggest new ideas for warranty saving enhancement & be able to generate continuous improvement in the existing used cases. Analyze and Identifying patterns in submitted claims & recommend corrective actions to improve warranty savings. Proactively learn about new product launches & update on products through web academy and client s websites. Should keep himself updated on changing dynamics of the industry What are we looking for Automotive WarrantyAbility to handle disputesAbility to meet deadlinesAbility to perform under pressureCommitment to quality Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 4 weeks ago
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