942 Microsoft Dynamics Jobs - Page 12

What You'll Do The Technical Account Manager is responsible for technical ticket management, strengthening customer satisfaction and expediting solutions for Enterprise customers. This requires being the technical escalation and point, across multiple products to meet support entitlement requirements, providing an optimized customer experience. You will report to the Manager, Technical Support. You will work from the Pune office. What Your Responsibilities Will Be Manage ticket workload, following KPIs, SLAs, CSAT, and TTR goals. Manage enterprise support requests through resolution. Conduct detailed ticket analysis, troubleshooting, and issue replication. Experience establishing communication and engagement with prospects with customers and maintain accurate records in the case tracking system. Provide advanced knowledge on AvaTax, ECM, and SaaS ERP connectors like Microsoft Dynamics, NetSuite, and Oracle. Participate in troubleshooting sessions, replicating issues, and hosting meetings with customers to address technical requests, providing communications. What You'll Need to be Successful At least 3 years of experience supporting enterprise-level software and customers, demonstrating your ability to handle complex technical issues in SaaS solutions. Experienced with a mainstream ERP/CRM/Accounting software package: NetSuite, Microsoft Dynamics/D365/AX, SAP S/4 Hana, SageX, Salesforce, Magento, Oracle, Shopify, Workday or similar eComm systems is required. Judgment and skills in managing and maintaining customer relationships, being an advocate for their needs. Abilities in troubleshooting, root cause analysis, and providing proactive solutions based on data analysis and ticket trends. Proficiency in Salesforce for ticket queue management, including ticket assignment, workload analysis, and advanced ticket driver analysis. Familiarity with API testing tools like Postman and an excellent understanding of API functionality, database analysis, and data manipulation. Experience working collaboratively across multiple teams, demonstrating your ability to navigate complex organizational structures, technical solutions and drive customer-focused solutions. Require work during US business hours across multiple time zones. How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. Were looking for passionate individuals to join our team and help drive impactful results for our customers. If youre dedicated to delighting customers and promoting growth and innovation - we want you on our team! Position Summary: The Quality Assurance plays a critical part in ensuring the quality, stability, and performance of our core systems and infrastructure by designing, executing, and automating test plans across a range of enterprise applications, integrations, and architecture initiatives. This role bridges quality assurance, enterprise systems (primarily Microsoft Dynamics 365 ERP), and data architecture, contributing to the stability, scalability, and reliability of our infrastructure. The QA Analyst will collaborate closely with administrators, developers, business analysts, and infrastructure teams to validate that system designs and implementations meet business requirements and maintain the integrity of our data. Responsibilities: Quality Assurance & Test Management Design, execute, and maintain comprehensive unit, integration, and regression test plans, cases and scripts for Corporate Systems including Microsoft Dynamics 365 Finance & Operations, Coupa, Salesforce and others. Create and manage unit and user acceptance test scripts in collaboration with business stakeholders and systems analysts. Participate in Sprint planning, identifying test capacity and organizing deliverables across sprints, as part of an Agile team. Break down QA tasks to allow delegation to other team members or cross-functional collaborators. Document and track defects using tools like Jira and Azure DevOps. Thoroughly document and organize work for ease of re-use. Test Automation & Reporting Develop reusable test automation scripts using tools such as Leapwork and Task Recorder/RSAT. Establish automated QA strategies that align with enterprise architecture and development lifecycles. Contribute to continuous improvement of QA tools, metrics, and standards across the architecture organization. Corporate System Support Develop functional expertise in Bottomline s Corporate Systems, understanding how to translate functional requirements into test scenarios. Provide end-user support and troubleshooting with system issues. Required Technical Skills and Competencies: Strong understanding of ERP software modules and business processes Experience with test management and defect tracking tools (e.g., Azure DevOps, TestRail, Jira). Experience with test automation with tool such as Leapwork, Selenium, and RSAT Ability to work independently and collaboratively in a fast-paced environment. Good understanding of QA methodologies, life cycle processes and agile development Expert understanding of test execution, evidence collection and bug tracking - have previously used tools such as ALM, Jira or similar Experience operating in an Agile SDLC environment Excellent analytical, problem-solving, and communication skills. Ability to learn and adapt to new technologies and tools quickly. Ability to work as individual contributor and in a team Familiarity with data privacy and security regulations. Familiarity with DevOps concepts Preferred Skills: Understanding of cloud technologies in AWS or Azure Familiarity with SQL for data validation and backend testing. Familiarity BI Tools - Power BI, Tableau Experience with Power Platform (Power Automate, Power Apps) Experience in a fintech or financial services environment QA Certifications Education & Experience: Bachelors degree 3+ years of experience in software QA for Corporate systems We welcome talent at all phases of their career, understanding and supporting additional needs (where applicable) as we look to innovate, win, and grow together. Bottomline is proud to be an equal opportunity employer. We are committed to treating all individuals in a fair and equal manner by creating an inclusive and open environment. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. Were proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics 365 Finance Functional Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. You will play a crucial role in shaping the future of the organization and driving its success. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Lead current state assessments to identify high level customer requirements. - Define business solutions and structures to realize opportunities. - Develop business case to achieve the vision. - Collaborate with stakeholders to gather and analyze business requirements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 Finance Functional. - Good To Have Skills: Experience with business process modeling and optimization. - Strong understanding of business architecture principles and frameworks. - Experience in conducting business impact analysis and risk assessments. - Knowledge of finance and accounting processes. - Ability to translate business requirements into technical solutions. Additional Information: - The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics 365 Finance Functional. - This position is based at our Chennai office. - A 15 years full time education is required. 15 years full time education

Project Role : Quality Engineer (Tester) Project Role Description : Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process. Must have skills : Microsoft Dynamics CRM Functional Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will work closely with the team to ensure the successful delivery of projects and contribute to the overall success of the organization. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to gather and analyze business requirements. - Design and develop Microsoft Dynamics CRM solutions based on business needs. - Configure and customize CRM entities, forms, workflows, and reports. - Perform data migration and integration activities. - Provide technical support and troubleshooting for CRM applications. - Stay updated with the latest CRM trends and technologies. - Assist in training end-users on CRM functionality and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Functional. - Good To Have Skills: Experience with CRM customization and configuration. - Strong understanding of CRM concepts and best practices. - Experience in designing and implementing CRM solutions. - Knowledge of CRM workflows, plugins, and web resources. - Familiarity with CRM data migration and integration tools. - Ability to troubleshoot and resolve CRM application issues. - Excellent communication and collaboration skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Microsoft Dynamics CRM Functional. - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : Microsoft Dynamics CRM Functional Minimum 3 year(s) of experience is required Educational Qualification : 15 years of fulltime education qualification Summary: As a Microsoft Dynamics CRM Technical Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with Microsoft Dynamics CRM and collaborating with cross-functional teams to deliver impactful solutions. Roles & Responsibilities: - Design, develop, and maintain Microsoft Dynamics CRM solutions, including customizations, plugins, workflows, and integrations. - Collaborate with cross-functional teams to gather and analyze business requirements, translating them into technical specifications. - Configure and customize Microsoft Dynamics CRM to meet business process and application requirements, utilizing best practices and industry standards. - Provide technical support and troubleshooting for Microsoft Dynamics CRM solutions, identifying and resolving issues in a timely manner. - Stay updated with the latest advancements in Microsoft Dynamics CRM, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Strong technical knowledge of Microsoft Dynamics CRM, including customization, configuration, and integration. - Good To Have Skills: Functional knowledge of Microsoft Dynamics CRM. - Experience in designing, developing, and maintaining Microsoft Dynamics CRM solutions, including customizations, plugins, workflows, and integrations. - Strong understanding of Microsoft Dynamics CRM architecture and data model. - Experience in gathering and analyzing business requirements, translating them into technical specifications. - Experience in configuring and customizing Microsoft Dynamics CRM to meet business process and application requirements. - Experience in providing technical support and troubleshooting for Microsoft Dynamics CRM solutions. - Solid grasp of software development life cycle (SDLC) methodologies and best practices. Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Technical. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office. 15 years of fulltime education qualification

Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical - Strong understanding of Microsoft Dynamics CRM Technical - Experience in designing and implementing Microsoft Dynamics CRM solutions - Hands-on experience in customizing and extending Microsoft Dynamics CRM - Solid grasp of Microsoft Dynamics CRM architecture and components

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics CRM Technical Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the effort to design, build, and configure applications - Act as the primary point of contact for the project - Manage the team and ensure successful project delivery - Collaborate with multiple teams to make key decisions - Provide solutions to problems for the immediate team and across multiple teams Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical - Good To Have Skills: Experience with Microsoft Azure - Strong understanding of Microsoft Dynamics CRM Technical - Experience in customizing and extending Microsoft Dynamics CRM - Knowledge of Microsoft Dynamics CRM integration with other systems - Experience in developing plugins, workflows, and customizations - Familiarity with Microsoft Dynamics CRM security model - Experience in troubleshooting and resolving technical issues

Project Role : Program/Project Management Lead Project Role Description : Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : Microsoft Dynamics CRM Functional Minimum 7.5 year(s) of experience is required Educational Qualification : Graduate or Post Graduate Summary: As a Program/Project Management Lead, you will lead business and technology outcomes for assigned program, project, or contracted service. You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Your typical day will involve overseeing and managing the progress of projects, collaborating with cross-functional teams, and ensuring the successful delivery of outcomes. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Manage project timelines and deliverables - Monitor and control project budgets - Ensure adherence to project management methodologies - Identify and mitigate project risks - Coordinate and communicate with stakeholders - Facilitate effective team collaboration - Track and report project progress - Implement project management best practices - Ensure project deliverables meet quality standards Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical - Good To Have Skills: Experience with Microsoft Dynamics CRM Functional - Strong understanding of Microsoft Dynamics CRM Technical concepts and architecture - Experience in customizing and configuring Microsoft Dynamics CRM - Knowledge of CRM integration with other systems - Ability to troubleshoot and resolve technical issues in Microsoft Dynamics CRM - Experience in designing and implementing CRM solutions - Knowledge of CRM best practices and industry standards Additional Information: - The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical - This position is based in Mumbai - A Graduate or Post Graduate degree is required Graduate or Post Graduate

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. Were looking for passionate individuals to join our team and help drive impactful results for our customers. If youre dedicated to delighting customers and promoting growth and innovation - we want you on our team! Position Summary: The Quality Assurance plays a critical part in ensuring the quality, stability, and performance of our core systems and infrastructure by designing, executing, and automating test plans across a range of enterprise applications, integrations, and architecture initiatives. This role bridges quality assurance, enterprise systems (primarily Microsoft Dynamics 365 ERP), and data architecture, contributing to the stability, scalability, and reliability of our infrastructure. The QA Analyst will collaborate closely with administrators, developers, business analysts, and infrastructure teams to validate that system designs and implementations meet business requirements and maintain the integrity of our data. Responsibilities: Quality Assurance & Test Management Design, execute, and maintain comprehensive unit, integration, and regression test plans, cases and scripts for Corporate Systems including Microsoft Dynamics 365 Finance & Operations, Coupa, Salesforce and others. Create and manage unit and user acceptance test scripts in collaboration with business stakeholders and systems analysts. Participate in Sprint planning, identifying test capacity and organizing deliverables across sprints, as part of an Agile team. Break down QA tasks to allow delegation to other team members or cross-functional collaborators. Document and track defects using tools like Jira and Azure DevOps. Thoroughly document and organize work for ease of re-use. Test Automation & Reporting Develop reusable test automation scripts using tools such as Leapwork and Task Recorder/RSAT. Establish automated QA strategies that align with enterprise architecture and development lifecycles. Contribute to continuous improvement of QA tools, metrics, and standards across the architecture organization. Corporate System Support Develop functional expertise in Bottomline s Corporate Systems, understanding how to translate functional requirements into test scenarios. Provide end-user support and troubleshooting with system issues. Required Technical Skills and Competencies: Strong understanding of ERP software modules and business processes Experience with test management and defect tracking tools (e.g., Azure DevOps, TestRail, Jira). Experience with test automation with tool such as Leapwork, Selenium, and RSAT Ability to work independently and collaboratively in a fast-paced environment. Good understanding of QA methodologies, life cycle processes and agile development Expert understanding of test execution, evidence collection and bug tracking - have previously used tools such as ALM, Jira or similar Experience operating in an Agile SDLC environment Excellent analytical, problem-solving, and communication skills. Ability to learn and adapt to new technologies and tools quickly. Ability to work as individual contributor and in a team Familiarity with data privacy and security regulations. Familiarity with DevOps concepts Preferred Skills: Understanding of cloud technologies in AWS or Azure Familiarity with SQL for data validation and backend testing. Familiarity BI Tools - Power BI, Tableau Experience with Power Platform (Power Automate, Power Apps) Experience in a fintech or financial services environment QA Certifications Education & Experience: Bachelors degree 3+ years of experience in software QA for Corporate systems We welcome talent at all phases of their career, understanding and supporting additional needs (where applicable) as we look to innovate, win, and grow together. Bottomline is proud to be an equal opportunity employer. We are committed to treating all individuals in a fair and equal manner by creating an inclusive and open environment. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. Were proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Microsoft 365 Security & Compliance Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Bachelor in computer science Summary: As a Security Delivery Lead, you will be responsible for leading the implementation and delivery of Security Services projects, leveraging our global delivery capability. Your typical day will involve working with Microsoft 365 Security & Compliance, managing project timelines, and ensuring successful project delivery. Roles & Responsibilities: - Lead the implementation and delivery of Security Services projects, leveraging our global delivery capability. - Manage project timelines, ensuring successful project delivery. - Collaborate with cross-functional teams to ensure project success. - Provide technical expertise in Microsoft 365 Security & Compliance to ensure project success. Professional & Technical Skills: - Must Have Skills: Strong expertise in Microsoft 365 Security & Compliance, Data Classification, Labelling, Protection, Data Loss Prevention, Sensitive Information Types, Regex patterns, Trainable Classifier, Exact data match, Insider Risk Management, Records Management - Good To Have Skills: Experience with other security technologies such as Managed Detection & Response, Azure Sentinel. - Experience leading Security Services projects. - Strong project management skills. - Excellent communication and collaboration skills. Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft 365 Security & Compliance. - The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful security solutions. - This position is based at our Bengaluru office. Professional Attributes: SC-900, SC-400, SC-100 Bachelor in computer science

Project Role : Quality Engineer (Tester) Project Role Description : Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process. Must have skills : Microsoft Dynamics 365 Commerce Functional Good to have skills : Microsoft Dynamics AX Operations Functional Minimum 7.5 year(s) of experience is required Educational Qualification : BE Summary: As a Business Architect, you will be responsible for leading current state assessments, identifying high-level customer requirements, and developing business solutions to create tangible business value for the client. Your typical day will involve defining opportunities, developing business cases, and working with Microsoft Dynamics 365 Commerce Functional. Roles & Responsibilities: - Lead current state assessments and identify high-level customer requirements. - Define opportunities to create tangible business value for the client. - Develop business solutions and structures needed to realize these opportunities. - Develop business cases to achieve the vision. - Collaborate with cross-functional teams and stakeholders to ensure successful implementation of business solutions. Professional & Technical Skills: - Must To Have Skills: Experience in Microsoft Dynamics 365 Commerce Functional. - Good To Have Skills: Experience in Microsoft Dynamics AX Operations Functional. - Strong understanding of business architecture principles and methodologies. - Experience in developing business cases and defining business solutions. - Excellent communication and collaboration skills. Additional Information: - The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics 365 Commerce Functional. - The ideal candidate will possess a strong educational background in business architecture, business administration, or a related field, along with a proven track record of delivering impactful business solutions. - This position is based at our Hyderabad office.

Role & responsibilities:- Assist in the design and development of Microsoft Dynamics CRM solutions that deliver the business capability necessary to support company objectives Write technical specifications for designed solutions Analyze workflow, business processes and data flows, assist in documenting solutions with MS Office and Vision Develop CRM forms, workflows, views, dashboards, business processes, reports, plugins, and reports to satisfy business needs Participate in application upgrades and execute post install activities such as smoke testing Assist in coding product features and validating end-to-end execution and performance of business processes Provide third level application services support to internal business users Performs in-depth research and identifies sources of production issues Manage the integrity of all information, workflows, reports, and filters utilized in Microsoft Dynamics Customer Relationship Management (CRM) Demonstrate superior attention to detail, problem-solving and organizational skills Qualifications for Microsoft dynamics CRM Experienced candidates must have at least 5+ years of hands-on experience working on the Microsoft Dynamics CRM platform 5+ experience doing development and configuration work in current Microsoft Dynamics environment (2011-2015) 2+ experience doing development, integration and configuration in Angular/ Angular Js and support. Expertise in an industry vertical Have core product knowledge Candidate must be a strong developer with disciplined software development skills and methods (i.e., design, seeking design reviews, TDD, unit testing, system integration testing) Extensive Project Management/Scrum Master experience Demonstrated ability to provide technical oversight to the integration and/or development and delivery of large and complex deliverables directly to a customer, or in support of a major enterprise-wide program from a budget, resource and timetable perspective. Education: Technical Graduate or Bachelor's degree in computer science. Relevant Experience in Microsoft Dynamics CRM Technical:- 6+ Years Relevant Experience in C#, and .Net :- 3+ Years Relevant Experience in above skills is mandatory below that it will not be considerable. Notice Period- Immediate Joiner to mid of March. It's a Remote Opportunity with the Night Shift. Interested candidates kindly share your updated cv on Sanchit@mounttalent.com

Role & responsibilities Title: MS Dynamics CRM/365 Tech Lead with Strong 13+ yrs, .Net, C #, API, Angular Location: Manyata Tech Park, Bangalore Night shifts need to work in EST Salary : Not a constraint Work from Office working all five days. End client - US/UK Client Job description: 10 years experience with application solution design and implementation using Microsoft Dynamics CRM/365 online 5 years experience with gathering and analyzing business requirements and translating it to a Dynamics solution 3 years experience in web development and Azure applications development, including Azure Logic Apps 2 years experience with Azure DevOps Services and Git Strong C Sharp, API and Angular development skill and experience Please share your updated resume on puneet@mounttalent.com Or else whatsapp me on 9910092142. Perks and benefits Regards Puneet

Project Role : Quality Engineering Lead (Test Lead) Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution. Must have skills : Microsoft Dynamics CRM Functional Good to have skills : AAAP (Accenture Advanced Analytics Platform) Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the effort to design, build, and configure applications - Act as the primary point of contact for the project - Manage the team and ensure successful project delivery - Collaborate with multiple teams to make key decisions - Provide solutions to problems for the immediate team and across multiple teams Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Functional - Good To Have Skills: Experience with AAAP (Accenture Advanced Analytics Platform) - Strong understanding of Microsoft Dynamics CRM Functional - Experience in designing, building, and configuring applications using Microsoft Dynamics CRM - Knowledge of CRM best practices and industry standards - Experience in leading and managing application development projects Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Functional - This position is based in Pune - A 15 years full-time education is required 15 years full time education

We are seeking an SEM Sr Associate with a strong foundation in paid search advertising to help support in the development, execution and optimization of paid search campaigns across various platforms, primarily Google and Bing. This role will report into the SEM Manager. Key Responsibilities: Assist in the development, implementation, and management of paid search campaigns across various platforms (Google, Bing Ads, etc.) to align with overall marketing/campaign objectives Conduct keyword research and analysis to identify high-performing search terms Monitor and analyze campaign performance metrics providing regular reports Collaborate with SEO, web, content and other marketing teams to align paid search strategies and landing page optimizations with overall marketing goals. Recommend and conduct on-going A/B testing Stay up to date with industry trends and best practices to continuously improve campaign performance. Support the SEM Manager with various tasks and projects as needed. Qualifications: Minimum of one year of hands-on experience in paid search advertising Proficiency in Google Ads, Bing Ads and other PPC platforms Strong analytical skills and the ability to interpret complex data sets. Excellent communication and collaboration skills. Detail-oriented with a strong focus on data accuracy and integrity. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Preferred Qualifications: Google Ads certification Experience building and implementing B2B search campaigns as part of overall marketing campaigns. Familiarity with SEO and other digital marketing channels Experience with Marketo, Microsoft Dynamics (or another CRM platform) and Demandbase (or another ABM platform) Familiarity with web analytics tools

We are seeking an SEM Sr Associate with a strong foundation in paid search advertising to help support in the development, execution and optimization of paid search campaigns across various platforms, primarily Google and Bing. This role will report into the SEM Manager. Key Responsibilities: Assist in the development, implementation, and management of paid search campaigns across various platforms (Google, Bing Ads, etc.) to align with overall marketing/campaign objectives Conduct keyword research and analysis to identify high-performing search terms Monitor and analyze campaign performance metrics providing regular reports Collaborate with SEO, web, content and other marketing teams to align paid search strategies and landing page optimizations with overall marketing goals. Recommend and conduct on-going A/B testing Stay up to date with industry trends and best practices to continuously improve campaign performance. Support the SEM Manager with various tasks and projects as needed. Qualifications: Minimum of one year of hands-on experience in paid search advertising Proficiency in Google Ads, Bing Ads and other PPC platforms Strong analytical skills and the ability to interpret complex data sets. Excellent communication and collaboration skills. Detail-oriented with a strong focus on data accuracy and integrity. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Preferred Qualifications: Google Ads certification Experience building and implementing B2B search campaigns as part of overall marketing campaigns. Familiarity with SEO and other digital marketing channels Experience with Marketo, Microsoft Dynamics (or another CRM platform) and Demandbase (or another ABM platform) Familiarity with web analytics tools

We are seeking an SEM Sr Associate with a strong foundation in paid search advertising to help support in the development, execution and optimization of paid search campaigns across various platforms, primarily Google and Bing. This role will report into the SEM Manager. Key Responsibilities: Assist in the development, implementation, and management of paid search campaigns across various platforms (Google, Bing Ads, etc.) to align with overall marketing/campaign objectives Conduct keyword research and analysis to identify high-performing search terms Monitor and analyze campaign performance metrics providing regular reports Collaborate with SEO, web, content and other marketing teams to align paid search strategies and landing page optimizations with overall marketing goals. Recommend and conduct on-going A/B testing Stay up to date with industry trends and best practices to continuously improve campaign performance. Support the SEM Manager with various tasks and projects as needed. Qualifications: Minimum of one year of hands-on experience in paid search advertising Proficiency in Google Ads, Bing Ads and other PPC platforms Strong analytical skills and the ability to interpret complex data sets. Excellent communication and collaboration skills. Detail-oriented with a strong focus on data accuracy and integrity. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Preferred Qualifications: Google Ads certification Experience building and implementing B2B search campaigns as part of overall marketing campaigns. Familiarity with SEO and other digital marketing channels Experience with Marketo, Microsoft Dynamics (or another CRM platform) and Demandbase (or another ABM platform) Familiarity with web analytics tools

MS D365 CRM Functional Consultant - 29143 - TMF MS D365 CRM Functional Consultant We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website. TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations. TMF India is a Great Place to Work, ISO ISAE certified organization. Discover the Role We are seeking a CRM Business Analyst / CRM Functional Consultant who will be responsible for business requirements for D365. Successful candidates must be resourceful, meticulous, and self-directed, with a passion for understanding their clients business and implementing technical requirements in a way that fulfils that need. Outstanding listening skills, genuine interest in fostering teamwork, a willingness to provide honest feedback, and extreme ownership are keys to the success of our projects. If you are looking for a challenge, willing to go the extra mile, and want to work with people who are just as talented as you are, this is the place for you! If you are a skilled Microsoft D365 CRM Functional Consultant looking to collaborate with a dynamic team and exciting projects, we encourage you to apply for this post. Key Responsibilities Work with business stakeholders to gather and document business requirements. Implement Microsoft Dynamics 365 CRM solutions that meet the clients needs. Configure and customize Microsoft Dynamics 365 CRM to meet business requirements. Collaborate with technical team members to integrate Microsoft Dynamics 365 CRM with other business systems. Participate in project planning, estimation, and project management activities. Provide end-user training and support for Microsoft Dynamics 365 CRM. Maintain up-to-date knowledge of Microsoft Dynamics 365 CRM features and functionality. Provide guidance and mentorship to junior consultants as needed. Key Requirements Requirements: At least 10 years of experience in Microsoft Dynamics 365 CRM implementation and customization. Experience with Microsoft Dynamics 365 CRM version 8.0 or later. Ability to translate business requirements into technical solutions. Experience in developing custom workflows, entities, and plugins using C# or .NET. Strong understanding of Microsoft Dynamics 365 CRM data model, security model, and configuration options. Strong analytical and critical thinking skills. Excellent verbal and written communication skills. Ability to work independently or as part of a team. What s in it for you Pathways for career development Work with colleagues and clients around the world on interesting and challenging work. We provide internal career opportunities, so you can take your career further within TMF. Continuous development is supported through global learning opportunities from the TMF Business Academy. Making an impact You ll be helping us to make the world a simpler place to do business for our clients. Through our corporate social responsibility program, you ll also be making a difference in the communities where we work. A supportive environment Strong feedback culture to help build an engaging workplace. Regardless of where you are in your career, TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey. Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best. At TMF Group, it s our people who make us who we are. Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability. Other Benefits Anniversary Birthday Leave policy Be part of One TMF Paternity Adoption leaves Salary advance policy Work flexibility Hybrid work model Talk about growth opportunities (we invest in talent) Well-being initiatives We re looking forward to getting to know you!

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. In our Technology Solution area, ZS drives enterprise-wide transformation through our innovative technology and operations solutions. We collaborate with our alliance network, including companies such as AWS, Salesforce, and Microsoft, to provide best-in-class solutions to our clients. This role will sit on ZS s global growth marketing team with members in both India and US. What you'll do Own and drive marketing tactics in close collaboration with the Tech & Alliance and growth marketing team. Assist in developing marketing collateral, promotional content and sales enablement content including email copy, brochures, web copy, presentations and sales material through workflow processes across several teams and touchpoints. Execute awareness and lead generation campaigns with demand generation and digital teams, including managing digital and social marketing, e-mail, webinars and paid search. Collaborate with internal comms team to increase awareness of tech & alliance content, sales enablement and events. Develop a deep understanding of our industries and competitive landscape. Create and manage ticketing system for new marketing projects. Generate, qualify and track leads to support campaign execution. Measure and assess marketing activities, reporting on outcomes and ROI. Create content and promotional assets for industry conferences and ZS-hosted events. What you'll bring Exceptional spoken and written American-English communication skills. Bachelor's degree in business discipline, marketing preferred. 2-4 years of marketing experience, professional services or B2B technology marketing (product or solution marketing) preferred. Flexibility to work evening hours, think ahead and leverage time with global colleagues effectively so that individual work achieves maximum impact. Experience translating value propositions into impactful sales materials. Strong MS Office Skills (Word, Excel, PPT etc.), experience with Microsoft Dynamics and marketing automation a plus. Experience working with data and data tools to manipulate, analyze and interpret marketing data and outcome measures. Experience with Gen AI, design, and web tools. Experience balancing multiple tasks and delivering marketing tactics on deadline and within budget. Must be a self-starter with the ability to learn quickly and independently. Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

What You'll Do You will report to the Manager, Technical Support. You will work from the Pune office full fledged. The Technical Support Expert serves as a Subject Matter Expert (SME) for AvaTax, ECM, and related Connector products, providing top-tier technical expertise and analysis to support Avalara's customers. You will mentor and advise across the support ecosystem, handling escalations, documenting customer interactions, troubleshooting issues, escalating to engineering and ensuring resolution. The Expert is also maintain Avalara's 'Cult of the Customer' philosophy, with a focus on enhancing overall customer satisfaction. What Your Responsibilities Will Be You will be a Subject Matter Expert on Avalara product integrations. You will mentor and advise support teams and associated PODs. You will simplify customer interactions for support requests. You will manage and resolve Level 3 technical issues for AvaTax, ECM, and related Connectors. You will conduct detailed ticket analysis, troubleshooting, and issue replication. You will experience interpreting and responding to customer requests with customers and maintain accurate records in the case tracking system. You will provide expert knowledge on AvaTax, ECM, and SaaS ERP connectors like Microsoft Dynamics, NetSuite, and Oracle. You will manage ticket workload to meet department Service level agreements(SLA's), CSAT, and TTR goals with high documentation quality. You will handle technical escalations requiring assistance from other departments and partners. You will advocate for the customer within Avalara, leading issues to resolution across departments. What You'll Need to be Successful 4+ years of experience in Advanced Technical Support, Product/Project Management, QA, Business Analysis, or Engineering in SaaS ERP solutions. Expertise in supporting SaaS solutions, with a focus on APIs and 2+ years of API/Web Services experience. Proficient in API and workflow analysis across ERP, e-Commerce, and Marketplace platforms. Experience with ERP/CRM/Accounting software like NetSuite, Microsoft Dynamics, SAP S/4 Hana, SageX, Salesforce, Magento, Oracle, Shopify, Workday, or similar systems is required. Advanced troubleshooting and escalation skills. Proficient in API testing tools like Postman. Experience collaborating and advocating for customers. Advanced customer relationship, call management, and Microsoft Office skills.

Role & responsibilities 1. Creating Support in Microsoft Dynamics CRM. 2. Preparing Pre-Sales Report. 3. Co-ordinating with branches for proper entry in CRM. 4. Verification of Data in CRM & ERP. Preferred candidate profile Expertise: Excel, VLOOKUP, MIS, CRM, ERP Experience: 2-3 years

What You'll Do The Technical Support Engineer acts as the Subject Matter Expert providing in-depth technical expertise and analysis supporting our customers and internal Avalara departments for AvaTax and all related Connectors. You will work directly with customers, responding to email requests promptly, working with Avalara engineers to resolve issues, and participating in engineering and product management meetings. You will document each customer contact, troubleshoot technical issues, escalate to engineering, and manage issues through to resolution. You will have to work from Pune location and need to work in US or EMEA business hours, afternoon, evening, or night work across multiple time zones. You will report to Director, Product Support What Your Responsibilities Will Be Serve as contact for external customers by answering technical support telephone calls, chats, and emails. Own Tier 2 AvaTax and related Connector technical issues through resolution. Attain intermediate/experienced proficiency in the primary functions and technical workings for AvaTax and related Connectors, and all Avalara services. Comprehend technical interoperability for products in Avalara Portfolio. Manage personal ticket workload to meet department SLAs and CSAT goals, with expected clarity and quality of documentation. Collaborate with Tier 1/2 teams and the department QA team for process improvement and training. Set up test environments to verify reported software bugs and record in our issue tracking system Jira. Meet individual case management, SLA and C-SAT goals What You'll Need to be Successful Education: BE or MCA or MCS 2+ years in a technical support environment supporting software or SaaS products. In depth technical expertise in supporting software or SaaS products, with a focus on APIs. Experience with a mainstream ERP/CRM/Accounting software package, such as: NetSuite, Microsoft Dynamics/D365/AX, SAP S/4 Hana, SageX, Salesforce, Magento, Oracle, Shopify, or similar systems. Demonstrate examples of important Avalara Success Traits related to success in this position: Ownership, Urgency, Humility, Simplicity, Adaptability, Curiosity Expertise in mainstream Support ticketing system and support request queue management. Communicate with customers and managers regarding case management and status

We are looking for a Technical Business Central Consultant to implement, customize, and support Microsoft Dynamics 365 Business Central solutions.

Job Location- Bangalore Shift-Early Morning or last punchout till 10:30pm IST Days-5days Mode-Office Cabs-2way Role Overview: The Account Executive Digital Sales is responsible for driving revenue growth by reactivating former clients and managing strategic outbound efforts. This role focuses on B2B marketing sales, re-engaging lapsed accounts, and providing high-value consultation to deliver business impact. Success in this role is defined by the ability to identify opportunities, execute at scale, and align client needs with strategic marketing solutions. Key Responsibilities: Sales Execution & Reactivation: Drive scaled sales motions to reactivate previously spending clients, focusing on maximizing value and revenue impact. Strategic Account Management: Cultivate client partnerships through consultative selling and customized strategies to ensure sustained growth and satisfaction. Multichannel Engagement: Organize online meetings and outbound communications via email, phone, and social platforms to initiate and strengthen client relationships. Consultative Selling: Understand customer goals, translate them into actionable strategies, and offer marketing optimization solutions. Revenue Growth: Manage new and reactivated client accounts to increase spend in key product areas through strategic conversations and insights. Product Expertise: Maintain a strong understanding of products, tools, benchmarks, and best practices to drive client success Used Salesforce and Microsoft Dynamics 365 to manage client data, track sales pipelines ,and monitor campaign performance, ensuring accurate reporting and communication to improve campaign efficiency and ROI. Share updated resume at siddhi.pandey@adecco.com or whatsapp at 6366783349

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities,collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow.Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. We are seeking a skilled MSD CRM Technical Consultant to join our team and support the design, development, and implementation of Microsoft Dynamics CRM solutions. The ideal candidate will possess strong technical expertise, a passion for problem-solving, and the ability to deliver high-quality solutions tailored to meet business needs. Primary Skills Worked on different CRM / XRM versions. Implemented complete life cycle of least 2 to 3 projects. Expertise technologies like HTML 5 , CSS, SOAP, REST, Angular JS, Javascript Experience in agile deliveries and tight timescale Also having done projects on premise/ cloud support , upgrade and Migrations Must worked on D365 customization and configuration Resolve the technical issues etc. He should be customer facing with excellent analytical and communication skills. Microsoft Power Platform - MS PowerApps, Power Automate, Power Pages, Power Virtual Agent,PowerBI Experience in Integration with third party applications. Must have certified on D365 Sound expertise in DevoPs , GIT, Jira Designed and developed Microsoft Flow, PowerApps and Power BI reports. Worked on Office 365, Dynamics 365 and SharePoint APIs. Marketing automation, RESCO, Scribe, Kingswaysoft, Click dimensions . Secondary Skills Aware of mobility in CRM. Unified Service Desk , CICD, customer insight, omnichannel, Js