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3.0 - 6.0 years
9 - 13 Lacs
chennai
Work from Office
Role Overview: The Functional Consultant is tasked with understanding business requirements, transforming them into functional specifications, and facilitating the effective implementation of the T24/Transact banking solution. This position requires close collaboration with regional clients, stakeholders, and the development team to ensure that the solution fulfills business needs while aligning with strategic objectives. This position may involve short-term travel to client locations depending on business requirements. Key Responsibilities: 1. Requirement Gathering: Organize workshops and conduct interviews with business users to collect and document business requirements. Evaluate and confirm requirements to guarantee that they are comprehensive and consistent. Engage in the requirements phase and coordinate with business users to acquire necessary information. 2. Solution Design: Create functional specifications, use cases, and process flows derived from the gathered requirements. Work closely with the technical team to design solutions that address business needs. Ensure that proposed solutions are in accordance with T24/Transact capabilities and industry best practices. Prepare functional specification documents in either User Stories or Use Case format. Identify potential gaps in the requirements and communicate with relevant stakeholders for resolution. 3. Implementation: Offer T24/Transact functional expertise throughout the implementation phase. Assist in the configuration and customization of T24 to fulfill business requirements. Perform functional testing and provide support during user acceptance testing (UAT). Review test cases created by the QA team and carry out functional or unit testing of applications. 4. Stakeholder Management: Serve as the main point of contact between business users and the technical team. Facilitate communication to ensure all stakeholders are updated on project developments and changes in requirements. 5. Documentation and Training: Prepare comprehensive documentation, including requirement specifications, functional specifications, and user manuals in accordance with TIM (Temenos Implementation Methodology). Lead training sessions for end-users and provide support after implementation. 6. Support: Diagnose and resolve issues that surface during the implementation and post-implementation periods. Offer proactive solutions to alleviate risks and guarantee project success. Assess changes suggested by the business team and conduct necessary impact analyses. Qualifications: A Bachelor's degree or MBA in Business, Banking, or a related discipline is required. Technical experience: Experience in implementing Temenos T24/Transact core banking modules in various global locations. Strong knowledge across key Transact modules such as Trade Finance, Cash Management, Guarantees, Corporate Lending, and Customer Static Tables is essential. A solid understanding of Banking operations and regulatory requirements is necessary. T24/Transact product certification on relevant modules is preferred. Previous experience with Agile methodologies and project management tools is advantageous. Familiarity with tools like JIRA (for risk analysis, change request logging, conflict management) is preferred. Proficiency in Microsoft applications such as Word, Excel, and PowerPoint is preferred.
Posted 4 weeks ago
4.0 - 7.0 years
6 - 10 Lacs
chennai
Work from Office
Role Overview: The Functional Consultant is tasked with comprehending the business requirements, converting them into functional specifications, and ensuring the successful deployment of the T24/Transact banking solution. This role necessitates close collaboration with regional clients, stakeholders, and the development team to ensure that the solution fulfills business needs and is in alignment with strategic objectives. This position may require occasional short-term travel to client sites based on business demands. Key Responsibilities: 1. Requirement Gathering: Facilitate workshops and conduct interviews with business users to collect and document business requirements. Evaluate and confirm requirements to guarantee their completeness and coherence. Engage in the requirements phase and coordinate with business users to obtain necessary information. 2. Solution Design: Create functional specifications, use cases, and process flows based on collected requirements. Work in collaboration with the technical team to architect solutions that address business needs. Ensure proposed solutions are consistent with T24/Transact functionalities and adhere to best practices. Prepare documents outlining functional specifications (in User stories or Use Case format). Recognize potential inconsistencies in the requirements and communicate them to relevant stakeholders for resolution. 3. Implementation: Offer functional T24/Transact expertise throughout the implementation process. Assist in the configuration and customization of T24 to align with business requirements. Perform functional testing and support user acceptance testing (UAT). Review test cases developed by the QA team and conduct functional or unit testing of the applications. 4. Stakeholder Management: Serve as the primary liaison between business users and the technical team. Promote effective communication and ensure that all stakeholders remain informed regarding project updates and any requirement changes. 5. Documentation and Training: Generate comprehensive documentation including requirement specifications, functional specifications, and user manuals per TIM (Temenos Implementation Methodology). Conduct training sessions for users and provide post-implementation assistance. 6. Support: Evaluate and resolve issues arising during implementation and post-implementation stages. Offer proactive solutions to mitigate risks and assure project success. Assess changes proposed by the business team and perform necessary impact analyses. Qualifications: Bachelor's degree or MBA in Business, Banking, or a related discipline. Technical experience: Experienced in the implementation of Temenos T24/Transact core banking modules across multiple global locations. Strong expertise in vital Transact modules such as GL, Accounting, Reporting & Static tables is essential. Comprehensive understanding of banking operations and regulatory standards is crucial. T24/Transact product certification in related modules is preferred. Previous exposure to Agile methodologies and project management tools is advantageous. Proficiency in using tools like JIRA (Risk analysis, Change Request log, Conflict management) is beneficial. Familiarity with Microsoft applications (such as MS Word, Excel, PowerPoint) is preferred.
Posted 4 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Graphic Designer at WSP, you will be responsible for developing and designing visual content for digital platforms, print materials, presentations, and branding. You will collaborate with marketing, product, and other teams to understand project requirements and deliver high-quality designs. Your role will involve creating layouts, illustrations, infographics, and other visual assets while ensuring consistency in brand identity across all design outputs. It is essential to stay updated with design trends and tools to bring fresh ideas to the team and manage multiple projects effectively to meet deadlines in a fast-paced environment. To qualify for this position, you should have a Bachelor's degree/diploma in Graphic Design, Visual Arts, or a related field, along with proven experience of 3 to 5 years as a graphic designer supported by a strong portfolio. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.) and Microsoft applications (PowerPoint, etc.) is necessary. Additionally, knowledge of typography, color theory, and layout principles, along with attention to detail and strong organizational skills, are required. Excellent communication and teamwork abilities are also essential for this role. Preferred skills for this position include experience in Adobe Creative Suite, proficiency in Microsoft applications, familiarity with UI/UX design principles, and basic knowledge of motion graphics or video editing, which would be considered a plus. WSP is a leading professional services consulting firm with a global presence and a commitment to technical excellence and innovation. Our team comprises engineers, technicians, scientists, architects, planners, surveyors, environmental specialists, and other professionals who collaborate to design lasting solutions across various sectors. With a diverse and talented workforce, we strive to tackle complex challenges and deliver impactful projects that benefit societies worldwide. At WSP, you will have the opportunity to work on landmark projects, collaborate with experts from around the globe, and contribute to shaping communities and the future. Our inclusive and diverse culture encourages new ideas, celebrates curiosity, and offers a world of opportunities for personal and professional growth. We prioritize health, safety, and wellbeing in the workplace, with a strong commitment to creating a safe environment for all employees through our Zero Harm Vision. Join our team of passionate professionals dedicated to making a positive impact and creating a better future for all. Apply today to be part of a collaborative and innovative community that values inclusion, diversity, and excellence.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
chennai, tamil nadu
On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. We are seeking a talented and driven Customer Support Manager to join our team. The ideal candidate will be responsible for collecting, analyzing, and interpreting complex data sets to drive informed business decisions. You will work closely and directly with the Client and cross-functional teams to identify trends, patterns, and insights that will contribute to our company's growth. In this role, you will play a key role in: - Managing Customer Service functions in dynamic business requirements and ongoing supply chain issues to achieve both Top & Bottom-line business growth - Managing Supply Planning - Monitoring and Supporting Sales order creation, Purchase order creation, Master setups related to material, customer, etc. - Analyzing customer forecast, discussing with the business team and customers, and aligning accordingly - Leading and managing the required set-ups to operationalize new lanes for transacting businesses for Client sourced products - Handling all Supply Chain related claims, returns, refusals from the customer appropriately. Leading the investigation and closure of cases. Reviewing Invoices for approval The ideal candidate should have: - 8 to 12 years of SCM Customer service experience in the FMCG industry - Excellent communication skills - Sound knowledge in SAP - Experience in using service desk tools like ticketing system, Supply plan tool, Sales force, and Supply 360 - Strong working knowledge of Microsoft applications - Preferably a Bachelor's or master's degree in engineering/SCM background - Proficiency in the French Language You will get comprehensive wellness benefits, including health checks, telemedicine, insurance with top-ups, elder care, partner coverage, or new parent support via flexible work. Capgemini is committed to ensuring that people of all backgrounds feel encouraged and have a sense of belonging. You are valued for who you are, and you can bring your original self to work. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world while creating tangible impacts for enterprises and society. With over 55 years of heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, cloud, and data, combined with its deep industry expertise and partner ecosystem.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
The Service Agent, Gateway Operations role involves ensuring the reliability of ground infrastructure (gateways) and customer services, with a focus on incident management. As part of an international organization, you will play a crucial role in maintaining gateway availability, providing customer service continuity, and contributing to the overall success of the team. As a member of the global Gateway Operations team, your primary responsibilities will include providing a qualitative approach to continuously improving SES's ambition to ZeroOutage. You will be the first point of contact for any gateway issues, working at an engineering level-2 to implement cutting-edge technological solutions. Your role will also involve offering exceptional customer support, serving as the main point of contact for customers, vendors, and internal/external fix agents to resolve technical issues at SES-owned or managed gateways and teleport infrastructure. Monitoring all gateway elements, including ground-based large aperture antennas, RF, teleport infrastructure, network and terrestrial circuits, and control systems will be essential to ensure operational efficiency and minimal downtime as per Service Level Agreements (SLAs). You will be responsible for documenting, escalating, and reporting all events, as well as initiating timely technical and management escalations when necessary. In addition to proactive monitoring and issue resolution, you will play a key role in knowledge sharing and technical development to enhance team performance. The role will involve working 12-hour rotating shifts that may include nights, weekends, and holidays to maintain operational continuity. The ideal candidate for this role should possess a Bachelor's degree in Engineering, Satellite Communication, Computer Sciences or equivalent, along with a minimum of 2 years of technical support experience in the satellite or wireless communications industry. Advanced knowledge and experience of ground-based antenna systems, proficiency in Microsoft applications, and real-time monitoring of gateway components during 24/7 shift cycles are essential qualifications. Key competencies for this role include the ability to diagnose technical issues, facilitate resolutions, escalate effectively, and maintain a strong attention to detail in documentation and reporting. Excellent communication skills, commitment to process improvements, and flexibility to adapt to evolving technologies and operational demands are also crucial for success in this role. In summary, the Service Agent, Gateway Operations role requires a proactive and technically proficient individual who can provide exceptional customer support, ensure operational continuity, and contribute to the overall success of the Gateway Operations team at SES.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As a Customer Support Executive based in Coimbatore, your main responsibility will be addressing customer issues and resolving them efficiently across various communication channels such as phone and email. You must ensure prompt resolution of all valid customer concerns by utilizing your excellent product knowledge to provide effective support. Your role will involve meeting deadlines, prioritizing tasks, and exhibiting proficiency in Microsoft applications like Word, Excel, and Outlook. You will be responsible for updating, implementing, and maintaining procedures, as well as documenting and communicating the outcomes of your efforts. Additionally, you will conduct meetings and presentations to share insights and findings, while prioritizing initiatives according to business needs. Collaborating closely with clients, technicians, and managerial staff will be crucial in this role. Proficiency in Hindi, Tamil, and English languages is required for effective communication. If you possess a degree related to Computer Science or IT and have the ability to excel in a fast-paced customer support environment, we encourage you to apply for one of the four positions available.,
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Chennai, Tamil Nadu, India
On-site
What You'll Bring: Maintains a consistent high level of knowledge regarding T&E products, services, and tools. Understands and consistently demonstrates knowledge of specific T&E business processes when performing all back office operations work. Maintains a solid understanding of U.S. credit/financial principles along with knowledge of U.S. criminal justice system/criminal background report and U.S. rental housing system/housing report (eviction) concepts. Adheres to established processes and procedures when responding to support emails, reviewing identity verification document, completing criminal and eviction recommendation transactions, fulfilling consumer disclosure requests, and/or when researching and resolving consumer disputes. Works with QA and team lead to improve individual performance based on feedback and coaching to ensure high quality work product is delivered to T&E customers and consumers. Performs other duties as assigned. Impact You'll Make: 1-3 years of experience in an operations job role or customer care/support job role. Moderate skills in Microsoft applications Excellent verbal, written, and interpersonal communication skills. Must be self-motivated and a self-starter. Demonstrate attention to detail in all work completed. Proactively works to improve knowledge and adherence to company processes and procedures. Collaborates well with others in a team-oriented work environment. Adapts well to change and can adjust priorities as needed. Displays time management skills to properly follow-up on in progress work, while balancing new work assigned through our operations work queues.
Posted 1 month ago
1.0 - 4.0 years
1 - 4 Lacs
Bengaluru, Karnataka, India
On-site
1. Home Depot Store enquiry support. 2. HD Slab Warranty help-line. 3. Special Order Sales Operations and Services. 4. NFM Store enquiry support. 5. Answering web based customer queries. 6. Email Marketing 7. Perform additional duties as required and or requested. Desired Candidate Profile 1. 1 - 4 years of experience in Spanish Voice Process. 2. Should be a fast learner. 3. The candidate should have relationship management skills since the job will involve liasoning with customers and US stakeholders. 4. The candidate should have the ability to multi-task, prioritize and ability to learn more and be flexible. 5. The candidate must have excellent interpersonal and communication (verbal & written) skills with all levels of employees and management 6. The candidate should have excellent PC skills and should be well versed with Microsoft Products like Excel,Word and Access (optional). 7. This job may also require using various applications (Microsoft or others). 8. Goal-oriented, motivated self-starter, with excellent organizational skills and Strong problem solving skills 9. Strong attention to details and Good follow up skills. 10. Ability to work effectively with other organizations and individuals at all levels with minimal supervision and assumes accountability for issues until final resolution. 11. Flexible to night shifts is mandatory Role: Customer Service Industry Type: BPM / BPO Department: Customer Success , Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate PG: Any Postgraduate
Posted 1 month ago
3.0 - 4.0 years
3 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Oversee the Flooring Sales Account for Home Depot, with a focus on Porcelain/Ceramic Tiles. Analyze data to provide valuable insights for decision-making, reporting to the Sales Director or Team Leader. Collaborate closely with Home Depot to manage Assortments and Planograms effectively. Take charge of project onboarding and ensure the timely achievement of all project milestones. Prepare a variety of presentations, including comp shop exercises, weekly sales reports, and Product Line Review insights. Coordinate the submission of host order sheets and the receipt of purchase orders. Desired Candidate profile A graduate or postgraduate degree in any field, with a minimum of 3-4 years of experience in an international process (Night Shift). Possess a keen attention to detail and the ability to quickly acquire new skills. Demonstrate strong analytical capabilities and advanced proficiency in Microsoft applications, particularly Excel and PowerPoint. Exhibit excellent written and verbal communication skills, including content creation and report preparation. Able to work both independently and as part of a team. Display a strong commitment to ethical work practices. Willingness to work during night shifts. Role: Sales Support & Operations - Other Industry Type: BPM / BPO Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate PG: Any Postgraduate
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
The Functional Consultant plays a crucial role in understanding the business requirements, translating them into functional specifications, and ensuring the successful implementation of the T24/Transact banking solution. It involves close collaboration with regional clients, stakeholders, and the development team to ensure that the solution meets business needs and aligns with strategic objectives. Occasional short-term travel to client sites may be required based on business demands. Responsibilities include facilitating workshops and conducting interviews to gather and document business requirements, evaluating requirements for completeness and coherence, and coordinating with business users during the requirements phase. The consultant is responsible for creating functional specifications, use cases, and process flows based on collected requirements, working with the technical team to design solutions that address business needs, and ensuring adherence to T24/Transact functionalities and best practices. Identifying potential inconsistencies in requirements and communicating them to relevant stakeholders for resolution is also part of the role. During the implementation phase, the Functional Consultant provides expertise in T24/Transact, assists in configuration and customization to align with business requirements, conducts functional testing, and supports user acceptance testing. They also play a key role in stakeholder management, acting as the primary liaison between business users and the technical team, ensuring effective communication, and keeping stakeholders informed of project updates and requirement changes. Documentation and training are essential aspects of the role, involving generating comprehensive documentation, conducting training sessions for users, and providing post-implementation assistance. The consultant also evaluates and resolves issues during implementation and post-implementation stages, offers proactive solutions to mitigate risks, assesses proposed changes, and performs necessary impact analyses. Qualifications for this role include a Bachelor's degree or MBA in Business, Banking, or a related discipline, along with technical experience in implementing Temenos T24/Transact core banking modules. Strong expertise in critical Transact modules such as GL, Accounting, Reporting & Static tables is essential, as well as a comprehensive understanding of banking operations and regulatory standards. Certification in T24/Transact product modules is preferred, along with exposure to Agile methodologies and project management tools. Proficiency in tools like JIRA for risk analysis, change request log, conflict management, and familiarity with Microsoft applications like MS Word, Excel, and PowerPoint are advantageous.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You should have at least 5 to 7 years of testing experience with a focus on Functional & System verification, automation testing. As an individual contributor, you will be responsible for end-to-end testing and closure tasks. A University degree in Computer Science or relevant field is required, or equivalent experience. You should have a working Knowledge of relevant Microsoft applications, including Visio, and proficient experience with data visualization. Proven capabilities in project and user-testing management are essential, as well as proficient technical writing skills. Hands-on experience in generating process documentation and reports is a plus. Being a good team player is crucial for this role, with the ability to work effectively in a collaborative and team-oriented manner with other team members. You will be required to provide project and BAU support for various applications. Excellent written and oral communication skills are necessary to succeed in this position.,
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
This job is with Moody&aposs, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Moody&aposs, we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Minimum 3 year of working knowledge and hands on experience in the following technology areas: Intune, Autopilot, Windows Update for Business etc. Intermediate level expertise on Windows 10/11 and configuring Microsoft applications & browsers. Troubleshooting Windows application/ OS issues Preferred Skills Expertise on compliance policies related to windows desktop environments. Basic understanding of security concepts (SSL, PKI, IPsec, VPNs, Firewalls, DMZ, Proxy, and cyber-attacks) is required. Automation skills - PowerShell, Python along with other programming languages are a plus. Experience in managing MAC devices using Intune Education Qualification And Certifications Bachelors degree in computer science or equivalent area of study. ITIL or any other Industry certifications in relevant areas is a plus. Responsibilities Support daily operations for Windows environments, including hardware, software, Autopilot, Intune, M365, and mobility, while creating relevant operating documentation. Adhere to ITIL processes for incident, change, and problem management. Collaborate with the Security team to ensure compliance with security policies and standards. Analyze metrics, logs, and system alarms for troubleshooting and preventative maintenance, while facilitating major incident restoration calls. Ability to summarize complex technical and business issues to the appropriate audience (technical & non-technical) Independently manage multiple projects and ensure availability outside standard working hours for collaboration with offshore partners. About The Team The Digital Workplace Services Operations?Team works at the highest systems level to provide expert advice and counsel to users, management and IT project teams for systems of the most complex nature (typically crossing function/location lines). Moodys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody&aposs Corporation may be asked to disclose securities holdings pursuant to Moodys Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. Show more Show less
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
The Data Quality Analytics & Reporting Lead Analyst is responsible for delivering subject matter and industry expertise across the enterprise in coordination with the Data Quality Analytics & Reporting team. The overall objective is to manage and execute continuous Data Quality by overseeing firm-wide controls, setting parameters and guidelines for measurement, evaluation, adoption, and communications of Data Quality and Data Quality risk. You are required to have an in-depth understanding of data and reporting, along with sound analytical skills to filter, prioritize, and validate potentially complex and dynamic material from various sources to monitor and certify authoritative data sources and remediate data concerns. Your responsibilities will include designing/analyzing complex reports to satisfy management requirements, developing broad-based business reporting solutions to issues that have complex/multiple variables and have the potential to cause a substantial impact if left unresolved. You will lead reengineering efforts in the business's methodology, strategy, and organizational goals, manage overall projects, and contribute to identifying solutions for business reporting issues. Additionally, you will provide in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions, act as an advisor or coach to new or lower-level personnel in processes and procedures of the team, and influence strategic functional decisions through advice, counsel, or provided services that have a direct impact on the business. You will also complete projects to acquire data, manage it, and present it for use in reporting and statistics. Qualifications: - 6-10 years of experience, Banking or Finance industry preferred - Experience/Certifications in Agile Methodology preferred - Comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives - Effective collaborator, by being able to build relationships and partnerships with others to meet shared objectives - Effective communication skills tailored to convey a clear understanding of the unique needs of different audiences - Experience in managing and implementing successful projects - Proficient in the use of basic Microsoft applications (Word, Excel, PowerPoint) Education: - Bachelor's/University degree, Master's degree preferred Citi is an equal opportunity and affirmative action employer.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
The Service Desk Agent Level 1 role involves providing frontline customer service and technical support for all business products supported out of the operations center. You will interact directly with both internal and external customers to resolve technical issues and process service requests efficiently, ensuring high levels of customer satisfaction. Your responsibilities will include offering first-line technical support, troubleshooting hardware, software, and network issues, as well as logging and documenting detailed ticket activity until resolution is achieved. You will also need to escalate complex issues to Level 2 support when necessary, assist customers with inquiries related to business products and IT services, monitor alerts, and respond promptly to maintain operational efficiency. Additionally, you will be responsible for maintaining knowledge base documentation for recurring issues and solutions. To qualify for this role, you must have a High School diploma, with an ITIL Foundations Certification and CompTIA A+, Net+ certifications being preferred. Ideally, you should have 0.6-3 years of experience in a technical support or service desk environment. Strong customer service and communication skills are essential for this position, along with a basic understanding of IT systems, networking, and Microsoft applications. You should be able to follow troubleshooting procedures effectively and escalate issues appropriately. Familiarity with ITSM tools like ServiceNow would be an advantage in performing your duties efficiently.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
NTT DATA is looking for a Sr. Business Analyst to join their team in Bangalore, Karnataka, India. As a Sr. Business Analyst, you will be responsible for gathering and analyzing requirements, leading workshops, documenting objectives, and success criteria. You will also work on process improvement, conduct gap analyses, and create detailed user stories and acceptance criteria. Collaboration with clients and technical teams, stakeholder engagement, testing, training, project and team management are also key responsibilities. Basic qualifications for this role include 5+ years of experience with EDI X12 transactions and integration, 5+ years of professional experience in business and systems analysis, proficiency in modeling techniques and requirements management tools, as well as knowledge of Scrum and Agile frameworks. Preferred qualifications include a Bachelor's degree in Information Technology or related field and experience with Microsoft applications. The ideal candidate for this role should be a team player, a problem solver, a proactive learner, organized, and a confident communicator. If you are in India, note that the shift timing requirement is from 1:30pm IST to 10:30 pm IST. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. They are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and offers services including business and technology consulting, data and artificial intelligence solutions, as well as digital and AI infrastructure. If you are looking to be part of an inclusive, adaptable, and forward-thinking organization, apply now to join NTT DATA's team in Bangalore, Karnataka, India.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
kochi, kerala
On-site
As a Junior HR Executive, you will be responsible for various tasks related to human resources management. You should hold a qualification such as MBA, BBA, or a Bachelor's Degree. With at least 1 year of experience in the HR field, preferably in the textiles/garment industry, you should be proficient in Microsoft applications like Word, Excel, and Outlook. Your role will involve tasks such as hiring, screening, and onboarding candidates, therefore, strong experience in these areas is essential. Additionally, you must be willing to work flexible shifts as required by the company. Your duties and responsibilities will include staff recruitment and onboarding, management of job postings, offer letters, and hiring documentation, as well as maintaining employee records and HR databases. You will also be tasked with handling disciplinary and termination procedures in the workplace, along with monitoring employee attendance and leave records. This is a full-time position with a probation period of 3 months. The working hours are as per company standards, and leaves & benefits will be provided according to company policy. The salary range for this role is between 16000 to 20000. The benefits of this position include cell phone reimbursement. The work schedule is during the day shift. The work location is in person at Ernakulam, Kerala. Therefore, reliable commuting or planning to relocate before starting work is preferred. Ideally, you should have a Bachelor's degree and at least 1 year of experience in HR sourcing. If you possess these qualifications and experiences, we encourage you to apply for this full-time Junior HR Executive position.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
At PwC, our team members in brand management, marketing, and sales collaborate to develop and implement strategic sales and marketing initiatives. Your primary focus will be on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. Utilizing market research, digital marketing, creative campaigns, and effective sales strategies, you will engage clients, enhance the firm's brand and market presence, and help achieve organizational targets. Your role in brand management at PwC will involve developing and executing strategies to enhance and protect the company's brand image, managing brand campaigns, conducting market research, and ensuring consistency across all communication channels. In this dynamic environment, you are expected to be driven by curiosity and be a reliable team player. You will work with a variety of clients and team members, each presenting unique challenges and opportunities for growth. Every experience is seen as a chance to learn and improve. Taking ownership and consistently delivering high-quality work that adds value for our clients and contributes to team success are key expectations. As you progress within the Firm, you will be building your personal brand, creating more opportunities for advancement. To succeed in this role, you should have a learning mindset, take ownership of your development, appreciate diverse perspectives, sustain high performance habits, and actively listen and communicate effectively. Gathering information from various sources, analyzing facts, and understanding how the business operates are essential skills. Upholding professional and technical standards, adhering to the Firm's code of conduct, and developing commercial awareness are also important. As part of your activities, you will be responsible for understanding client requirements, creating designs using various software tools, producing high-end designs and animations, maintaining the firm's brand guidelines, and ensuring the quality of deliverables. Collaboration with different groups and proactive engagement in assigned tasks to meet deadlines are crucial aspects of your role. Demonstrating teamwork dynamics, contributing to a positive work environment, fostering team bonding, and seeking feedback and guidance are expected behaviors. Requirements for this position include a Bachelor's degree or equivalent in multimedia or a related field, basic knowledge of Microsoft Applications, 1-4 years of experience in graphic designing, proficiency in Adobe Suite (especially InDesign, Illustrator, and Photoshop), impactful design portfolio, creative thinking, attention to detail, adaptability to new design technologies, ability to work independently, and strong communication skills. This role involves rotational shift timings.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a member of the Credit Operations Team at Goldman Sachs in the Global Banking & Markets division, you will play a crucial role in ensuring the integrity and accuracy of risk associated with the Credit Business on a global scale. Your primary responsibilities will involve partnering with the Credit Sales and Trading Desks to manage and monitor derivative and physical trading risks effectively. Additionally, you will be instrumental in driving and implementing changes to optimize risk management processes in a challenging regulatory environment. Your day-to-day tasks will include developing a deep understanding of Credit and derivative transactions, identifying and resolving booking discrepancies across complex derivative businesses, and engaging with Trading & Sales to promptly address any discrepancies. You will work closely with the front office and technology teams to facilitate the resolution of technical production issues and manage, monitor, and investigate reporting breaks and process failures. To excel in this role, you should possess a Bachelor's degree with a competitive GPA, be proficient in Microsoft applications, and demonstrate strong technical skills with keen attention to detail. Previous experience in Credit Confirmations and/or Settlements processes, along with a high level of understanding of ISDA terms and Key characteristics of Derivative Products, will be advantageous. Preferred qualifications include demonstrated attention to detail in previous roles, experience in understanding and analyzing complex structured products, and strong interpersonal skills with a collaborative approach. You should have excellent written and verbal communication skills, the ability to handle difficult requests, build relationships with internal clients, and manage expectations effectively. Goldman Sachs is committed to fostering diversity and inclusion within the workplace and offers numerous opportunities for professional and personal growth. If you are a self-starter with strong analytical and organizational skills, a service-oriented mindset, and the ability to adapt to new challenges, we invite you to join our team and contribute to our mission of helping clients, shareholders, and communities grow.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
NTT DATA is looking for a Sr. Business Analyst to join the team in Bangalore, Karnataka (IN-KA), India. As a Sr. Business Analyst, you will play a crucial role in gathering and analyzing requirements, improving processes, collaborating with stakeholders, managing projects, and supporting testing and training activities. If you have a passion for innovation and growth, and want to be part of a forward-thinking organization, apply now. Your responsibilities as a Sr. Business Analyst include leading workshops and stakeholder interviews to capture business and functional requirements, documenting project objectives and success criteria, conducting gap analyses to identify inefficiencies, creating user stories and acceptance criteria, collaborating with clients and technical teams, and providing training and user guides for smooth transitions to new tools and systems. To be successful in this role, you should have at least 5 years of experience with EDI X12 transactions and integration, as well as professional experience in business and systems analysis. Proficiency in modeling techniques such as UML, use case, and activity diagrams, familiarity with requirements management tools, and knowledge of Scrum and Agile frameworks are essential. Excellent analytical and communication skills, along with the ability to collaborate effectively with stakeholders at all levels, are also required. A Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. Experience with Microsoft applications like Visio, Project, and tools like SQL and Power BI is a plus. The ideal candidate should have a team player mindset, be a proactive learner dedicated to personal and professional growth, a problem solver with a client-first approach, organized, and a confident communicator. If you are in India, please note the shift timing requirement from 1:30 pm IST to 10:30 pm IST. Join NTT DATA, a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA offers a diverse and inclusive work environment with experts in more than 50 countries. Our services include business and technology consulting, data and artificial intelligence, industry solutions, and digital infrastructure development. We are committed to helping clients innovate, optimize, and transform for long-term success. Visit us at us.nttdata.com.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Junior Operational Enablement Manager at Computacenter's FLS Team, you will have the exciting opportunity to bring your expertise to deliver high-quality services globally. Working alongside talented individuals, you will play a key role in supporting new business initiatives, projects, service extensions, migration, and change projects. Your responsibilities will include leading minor In Life Changes affecting GSC RUN teams, participating in process workshops, ensuring customer satisfaction through proactive behavior, and maintaining strong internal and external relationships. You will be expected to update project documentation, plan and coordinate requirements to meet project deadlines, provide customer training and knowledge transfer, support testing phases, and contribute to the acceptance of services into GSC BAU. Additionally, you will collaborate closely with the Operational Enablement Manager, adhere to Information Security Policies, and report any security events or risks to the organization. To excel in this role, you should possess strong written and spoken English skills, a continuous improvement mindset, experience in developing best practice policies, working in project teams, basic understanding of change management, proficiency in Microsoft applications, knowledge of GSC processes and networks, familiarity with business systems like SAP, ITSM, and SNOW, excellent interpersonal skills, literacy, numeracy skills, and an understanding of Knowledge Management importance. At Computacenter, a global organization with over 20,000 employees, we are at the forefront of digitization, advising organizations on IT strategy, implementing cutting-edge technology, and assisting customers in managing their technology infrastructure across 70 countries. Join us in driving digital transformation for some of the world's leading organizations, empowering people, and businesses to thrive in the digital age.,
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
rajasthan
On-site
Are you inspired to contribute your expertise to a global leading Ingredients organization We are a global leader in taste, scent, and nutrition, offering our customers a broader range of solutions for the food & beverage industry. IFF is a global leader in the food ingredients and flavors industry, and we are looking for a dynamic individual to join our Taste team as a Key Account Manager (Distribution) - Taste. As Key Account Manager, you will manage key customers and distributors for South India, growing the existing business and project pipeline across Ingredients and Flavors products. You will be developing new business opportunities and new customers by understanding customer needs and presenting them IFF product solutions. The role is Vijayawada, India-based and will report to Sales Leader. Your responsibilities will include account mapping, targeting, and segmentation, identifying key stakeholders across different accounts, project management, and driving commercial outcomes with a growth mindset. You will support strategic accounts, directly handle local and regional customers, liaise with distributors, and act as the interface between customers, distributors, operations, and GRA across IFF. You will work closely with IC&D for all projects and with category marketing for market insights and growth initiatives. Partnering with key stakeholders, you will help implement pricing actions and improve margins as per the organization's strategies. Your role will involve driving commercial goals on a monthly/quarterly/yearly basis, managing project inflow, and ensuring compliance with the company's ethics, values, and culture. To be successful in this role, you will need a Bachelor's degree in food technology, Food Science, or MBA with experience in the FMCG sector or relevant discipline. A minimum of 5-10 years of sales or commercial experience in Food ingredients, Flavours, Food & Beverage Industry, or FMCG sector is required. You should have experience in customer engagement and key account management, along with good commercial and technical acumen. Proficiency in Microsoft applications (Excel, Word, Powerpoint), proven value selling and negotiation skills, resilience to setbacks, and a strong drive for impact are essential qualities. You should possess strong interpersonal skills, networking ability, and be a proactive and independent team player. Effective listening, verbal and written communication, and presentation skills are crucial, as well as being self-motivated, persistent, and willing to travel extensively. Good communication skills in Telugu are also preferred. If you are ready to take on this exciting opportunity, visit IFF.com/careers/workplace-diversity-and-inclusion to learn more.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
pune, maharashtra
On-site
As a PE Supervisor at Citco in Pune, you will play a crucial role in maintaining books and records, calculating fund Net Asset Values, reviewing financial statements, and overseeing various financial calculations for complex fund structures. Your responsibilities will include supervising junior staff, acting as a primary contact with clients and fund participants, and collaborating with the Investor Relations team to address investor queries. In addition, you will work closely with the Assistant Vice President to coordinate team activities, meet client deliverables, and assist in various projects aimed at business expansion and evolution. Your role will also involve identifying and escalating any significant issues affecting service delivery to the Assistant Vice President while ensuring compliance with audit timelines, financial statement preparation, regulatory filings, and tax services. To excel in this role, you should hold a Bachelor's degree in Accounting and possess a professional accounting qualification such as CA, CPA, ACCA, or similar. With a minimum of 4-5 years of experience in accounting for the financial services sector, particularly in Private Equity, Asset Management, or Fund Administration, you should have a strong background in reviewing and preparing financial statements and general ledger entries. Proficiency in English, both verbal and written, excellent communication skills, and the ability to work effectively in a team are essential for success in this position. Furthermore, you should demonstrate sound judgment, problem-solving skills, and analytical abilities, along with proficiency in Microsoft applications such as Excel, Word, and PowerPoint. Experience with enterprise accounting systems will be beneficial in fulfilling your responsibilities effectively. At Citco, we value your wellbeing and offer a range of benefits, training opportunities, and flexible working arrangements to support your professional growth and personal needs. We are committed to diversity and inclusion, welcoming individuals from diverse backgrounds and fostering an inclusive culture that promotes innovation and mutual respect. We encourage applications from candidates with disabilities and provide accommodations upon request to ensure equal participation in all aspects of the selection process.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As an AFC List Management Officer AVP at Deutsche Bank in Bangalore, India, you will be responsible for globally controlling external and internal watch lists used for sanctions, AML, and AFBC. Your primary role is to ensure compliance with regulatory and internal requirements related to watch list management by collaborating closely with global/local AFC contacts. The team undertakes daily list updates and various global coordination tasks. In this role, you will prioritize advanced data analytics to enhance efficiency and effectiveness. Your key responsibilities include processing and approving adjustments to watch lists in a timely manner, supporting AFC contacts with data-related queries, coordinating with external list providers, and implementing workflow improvements. Additionally, you will analyze list contents, present results for management decisions, and drive solutions independently. To excel in this position, you should have professional experience in AFC, knowledge of bank screening processes, and expertise in data analysis, including pattern recognition and interpretation of large datasets. Your proactive attitude, flexibility in handling changes, and strong teamwork skills are essential. Proficiency in communication, data analysis tools like SQL and Python, and Microsoft applications is required. As part of the benefits package, you will enjoy a best-in-class leave policy, gender-neutral parental leaves, sponsorship for certifications, employee assistance program, comprehensive insurance coverage, and health screening. Training, coaching, and a culture of continuous learning are provided to support your career growth. At Deutsche Bank, we strive for a culture of empowerment, responsibility, commercial thinking, and collaboration. We value diversity and promote a positive, fair, and inclusive work environment. Join us to excel together and celebrate successes within the Deutsche Bank Group. Visit our company website for more information: https://www.db.com/company/company.htm.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
As a part of our Business Operations Team at Benchmark Gensuite in Bangalore, India, you will have the opportunity to innovate and contribute to the development of unified EHS, Sustainability, and ESG digital transformation software solutions. Your work will play a crucial role in enabling cross-functional performance excellence, enhancing businesses" sustainability efforts, and helping them achieve their ESG goals. With a focus on empowering informed decision-making, improving employee safety, and reducing environmental impact, you will be part of creating a corporate culture that values diversity, equity, and inclusion. At Benchmark Gensuite, we believe in rewarding hard work and fostering a supportive and engaging work environment. Our annual bonus programs, team-building events, and off-cycle reviews ensure that excellent performers are promptly recognized and appreciated. We actively encourage team collaboration through various activities such as happy hours and virtual events, promoting a strong rapport among team members. Our Team Member Networks, including the Respect for Diversity Group and the Sustainability Group, provide a safe and supportive space for sharing ideas and taking action. By joining Benchmark Gensuite, you will have the opportunity to be part of a dynamic team that combines creativity and passion to exceed customer expectations. Benchmark Gensuite is a global leader in providing digital systems for EHS, Sustainability, and ESG Reporting, offering companies intuitive, best-practice-based solutions for managing various operational risks and compliance requirements. With over two decades of experience, our platform has helped organizations worldwide in areas such as Quality, Operational Risk, Compliance, Product Stewardship, and Supply Chain Risks. We are now integrated with cutting-edge ESG disclosure reporting and management solutions, trusted by over 3 million users globally for their software system needs. As a member of our team, your responsibilities will include internal project tracking, monitoring internal and customer metrics, attending business-related meetings, preparing project reports and dashboards, maintaining project plans and schedules, and participating in stakeholder meetings. You will also be responsible for documenting important actions and decisions and ensuring timely follow-up. The ideal candidate will have a Bachelor's degree in business or a related field, exceptional communication skills, the ability to work both independently and as part of a team, proficiency in Microsoft applications, and experience in project management and administrative tasks. Strong organizational skills, attention to detail, and the ability to work under tight deadlines are essential for this role.,
Posted 1 month ago
2.0 - 4.0 years
2 - 5 Lacs
Bengaluru
Work from Office
The role is in the Corporate Compliance team which is responsible for supporting clients in a range of compliance operations including marketing material reviews, collateral review, social media surveillance, and reporting. One of the key responsibilities will be to support and deliver the objectives of clients and ensuring that all reviews are performed in accordance with policies, procedures, applicable laws, and regulations and all edits or corrections are documented and preserved in a manner prescribed by the clients. Key Responsibilities: The team combines regulatory knowledge with operations skills to support client in a range high volume compliance task. Ability to make judgement calls on superlative and quantitative claims. Review and sign off on financial promotions such as factsheets, pitchbooks, investor letters, performance metrics, client presentations, educational materials, etc. Approvals and reviews for social media, webinar, podcast etc. Responsible for MIS and all the periodic dashboards for the client Communicate extensively with onshore partner to escalate/resolve issues. Continue to innovate and provide effective client solutions. Build a strong rapport within the team and with the client. Possess strong knowledge of documentation, SOPs, and process workflows. Stay abreast of regulatory developments and industry best practices related to funds to suggest improvements in the clients process. Develop good interpersonal relationships with the clients to get the best information and insights from them. Undertake a variety of ad hoc tasks, as required Key Competencies: Qualifications/Skills: Bachelors degree required: preferably in accounting, finance, law, business management or related field. Understanding of regulatory landscape in US, UK, or APAC. Understanding of financial services industry predominantly asset/wealth management firms, investment banks, private equity firms and broker/dealers. Knowledge of financial instruments including equity, fixed income, derivatives, structure products etc. Understanding of regulatory bodies and regional regulators e.g., FINRA, SEC, FCA, SFC, MAS, etc. Sound Knowledge in e-comm monitoring and surveillance. Strong communication skills written and verbal. Strong proficiency in Microsoft applications. Preferred skills: A certification in financial market or products will be an added advantage. Ability to work collaboratively with cross-geographical teams. Display team-work orientation and ability to multi-task. Experience: 2-3 years of total experience with strong experience in compliance predominantly in marketing material reviews and financial promotions review. Knowledge of funds, private equity, asset management functions. Understanding of financial markets and financial instruments, including awareness of securities trading or trade life cycle. Familiarity with marketing material review software will be added advantage.
Posted 1 month ago
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