Hiring Senior Technical Support Representative!! CTC UPTO 8Lac Rivera Manpower Services

2.0 - 7.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Warm Greetings From Rivera Manpower Services, We are looking at Immediate Joiners Only. Willing to work in US shifts Job Description: ** We are seeking a detail-oriented and technically skilled Microsoft 365 Apps Support Engineer to join our team. This role requires hands-on experience in deploying, troubleshooting, and supporting Microsoft 365 Apps for Enterprise in enterprise environments. The ideal candidate should have a strong understanding of deployment tools, licensing models, troubleshooting methods, and administrative capabilities within the Microsoft 365 ecosystem. *Key Skills required* Deploy Microsoft 365 Apps for Enterprise using various methods such as: Office Deployment Tool (ODT) Microsoft Intune Configuration Manager (SCCM) Microsoft 365 Apps Servicing Profile Knowledge on updating and patching M365, Switching update channel Provide technical support for Office application issues including crashes, performance, add-ins, and licensing. Investigate application crashes using Event Viewer and Windows reliability logs. Support licensing and user provisioning for Microsoft 365 using Admin Center. Manage and troubleshoot Microsoft 365 Apps add-ins. Assist in managing servicing channels and understanding of SCCM/Servicing Profile-based update mechanisms. Understand Microsoft 365 license types and their application (e.g., E3, E5, F3, Business Premium). Provide guidance on the usage and limitations of Microsoft web apps (e.g., Excel Online and its licensing requirements). Use Microsoft 365 Admin Center for user, group, and license management. **Preferred Qualifications: ** Microsoft certifications such as MS-100, MS-101, or MD-102. 2+ years of experience supporting Microsoft 365 Apps in an enterprise environment. Experience with hybrid environments involving on-premises AD and Azure AD. Call and book your interview slots Sheez :7829336034 /Deepa : 9380300644 / 7829336034

Posted 2 months ago

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