1714 Microfinance Jobs - Page 32

We are looking for a highly motivated and experienced Branch Manager to lead our retail team in Ranchi. The ideal candidate will have 2-5 years of experience in sales, relationship management, and business sourcing. Roles and Responsibility Ensure achievement of disbursement targets with minimum delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Conduct regular field visits, center meetings, and loan applicant follow-ups. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally to establish a strong brand identity with potential customers. Ensure weekly/daily meetings and visits to the center. Job Graduate in any discipline. Minimum 2 years of experience in sales, relationship management, or business sourcing. Basic understanding of microfinance business and JLG model working is preferred. Strong skills in relationship management, business sourcing, and sales. Ability to understand critical attributes of customer service. Experience as a sales officer in a microfinance business is an added advantage.

We are looking for a highly motivated and experienced Loan Officer to join our team in Kotagiri, Donnington, J Grades. The ideal candidate will have 2-5 years of experience in sales or business development, preferably in the microfinance industry. Roles and Responsibility Achieve disbursement targets with minimal delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identity with potential customers. Ensure weekly/daily meetings and visits to the centre. Job Graduate in any discipline. Basic understanding of microfinance business and JLG model working is preferred. Relationship management and business sourcing skills are essential. A flair for sales and an understanding of critical customer service attributes are required. Experience as a sales officer in microfinance business with a maximum of 5 years of experience. Ability to build strong client relationships and manage business growth.

We are looking for a highly motivated and experienced Loan Officer to join our team in the banking industry. The ideal candidate will have 2 to 7 years of experience. Roles and Responsibility Ensure achievement of disbursement targets with minimum delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identification with potential customers. Ensure weekly/daily meetings and visits to the centre. Job Graduate in any discipline. Minimum 2 years of experience in sales or relationship management. Basic understanding of microfinance business and JLG model working is preferred. Possess skills in relationship management, business sourcing, and sales. Demonstrate an understanding of critical customer service attributes. Ability to work in a fast-paced environment and meet targets.

We are looking for a highly motivated and experienced Loan Officer to join our team in Thiruvarur. The ideal candidate will have 2-5 years of experience in sales, preferably in microfinance business. Roles and Responsibility Ensure achievement of disbursement targets with minimum delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identification with potential customers. Ensure weekly/daily meetings and visits to the centre. Job Graduate in any discipline. Minimum 2 years of experience in sales, preferably in microfinance business. Basic understanding of microfinance business and JLG model working is preferred. Possess relationship management and business sourcing skills. Demonstrate a flair for sales and an understanding of critical customer service attributes. Ability to work in a fast-paced environment and meet targets.

We are looking for a highly motivated and experienced Branch Manager to lead our retail team in the microfinance business. The ideal candidate will have 2 to 7 years of experience. Roles and Responsibility Ensure achievement of disbursement targets with minimum delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, center meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identification with potential customers. Ensure weekly/daily meetings and visits to the center. Job Graduate in any discipline. Minimum 2 years of experience in sales or relationship management. Basic understanding of microfinance business and JLG model working is preferred. Possess skills in relationship management, business sourcing, and sales. Demonstrate an understanding of critical customer service attributes. Ability to work in a fast-paced environment and meet targets.

We are looking for a highly motivated and experienced Loan Officer to join our team in Dharapuram, Asha Nagar, J Grades. The ideal candidate will have 2-5 years of experience in sales or relationship management, preferably in the microfinance industry. Roles and Responsibility Ensure achievement of disbursement targets with minimum delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions and areas. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, center meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identity with potential customers. Ensure weekly/daily meetings and visits to the center. Job Graduate in any discipline. Basic understanding of microfinance business and JLG model working is preferred. Relationship management and business sourcing skills are essential. A flair for sales and an understanding of critical customer service attributes are required. Experience as a sales officer in the microfinance business is necessary. Ability to build strong client relationships and manage multiple stakeholders effectively.

We are looking for a highly experienced and skilled Regional Sales Manager to lead our micro finance team in Baroda. The ideal candidate will have between 11 and 15 years of experience in sales management, preferably in the micro finance industry. Roles and Responsibility Lead a sales team of Cluster Managers and field staff to expand the Business Correspondent network of various financial institutions. Build strategic partnerships with Universal Banks, NBFCs, NBFC-MFIs, Payment Banks, and Small Finance Banks to provide an array of financial products and services. Develop and implement business development strategies to improve market share and identify business potential areas. Enable business growth by managing teams across assigned territories and assessing potential client base and product acceptability in new regions. Ensure business growth and diversity of products in the region as per the business plan. Create a support function structure to facilitate appraisal, documentation, disbursement, repayment, and delinquency management. Formulate a collection strategy for the region and take preventative/risk averse measures to maintain a quality portfolio. Plan and design regional sales contests and conduct field visits to monitor and guide loan officers. Handle workforce planning, recruitment, and training suited for handling various asset products across geographies, ensuring staff skill development through regular meetings and continuous monitoring of clusters. Maintain resource optimization and operational cost, and manage all Compliance, Audit, Legal, Customer Service, Operations, Logistics, Admin, HR, and other related issues in the region. Implement best business practices and develop company strategies and programs while ensuring strict compliance and integrity. Job Minimum 11 years of experience in sales management, preferably in the micro finance industry. At least 5 years of experience in a team handling and leadership role. Familiarity with the business correspondent model working with top lending institutions. Strong relationship management, business sourcing, and portfolio management skills. Understanding of credit underwriting and legal requirements. Good understanding of technology and automation. Post Graduate or Graduate in any discipline. Additional Info The selected candidate will be responsible for implementing best business practices and developing company strategies and programs while ensuring strict compliance and integrity.

We are looking for a skilled professional with 4 to 6 years of experience to join our team as an Associate - Operations (Physical File Management Process) in Gurgaon, Sector 14. The ideal candidate will have a strong background in asset operations and team handling experience. Roles and Responsibility Manage day-to-day microfinance physical file management processes. Ensure files are tracked from inward to storage and quality checked according to the checklist. Document scanning and image storage in the system. Collaborate with business teams to achieve agreed FTR targets. Review operational scorecards daily to determine root causes and resolve issues. Publish daily reports and trackers. Manage outsourced partners and ensure agreed processing TAT is achieved. Ensure no critical and repeated audit observations and no open customer complaints beyond defined timelines. Serve as the first point of contact for business and outsourced vendors. Interview, hire, train, coach, evaluate, and redirect team members for optimal performance. Identify and run all projects related to microfinance operations and lead systems change requirements, raising BRD, UAT, and coordinating the roll-out with IT. Job Minimum graduate; MBA preferred. 4 to 6 years of experience in asset operations, team handling, and senior stakeholder management. Experience in microfinance operations is preferred. Strong skills in project management, team management, and stakeholder management. Ability to work in a fast-paced environment and meet deadlines. Excellent communication and interpersonal skills.

We are looking for a highly motivated and experienced Loan Officer to join our team in Jaipur. The ideal candidate will have 2-5 years of experience in sales, relationship management, and business sourcing. Roles and Responsibility Achieve disbursement targets with minimal delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Regularly follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, center meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally to establish a strong brand identity with potential customers. Ensure weekly/daily meetings and visits to the center. Job Graduate in any discipline. Basic understanding of microfinance business and JLG model working is preferred. Possess skills in relationship management, business sourcing, and sales. Demonstrate an understanding of critical customer service attributes. Ability to work in a fast-paced environment and meet sales targets. Strong communication and interpersonal skills are essential.

We are looking for a highly motivated and experienced Loan Officer to join our team in Kurnool. The ideal candidate will have 2 to 5 years of experience in sales, relationship management, and business sourcing. Roles and Responsibility Ensure achievement of disbursement targets with minimum delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identity with potential customers. Ensure weekly/daily meetings and visits to the centre. Job Graduate in any discipline. Minimum 2 years of experience in sales, relationship management, or business sourcing. Basic understanding of microfinance business and JLG model working is preferred. Possess skills in relationship management, business sourcing, and sales. Demonstrate an understanding of critical customer service attributes. Ability to work in a fast-paced environment and meet targets. Strong communication and interpersonal skills are essential.

We are looking for a highly motivated and experienced Loan Officer to join our team in Patna. The ideal candidate will have 1 to 6 years of experience driving microfinance business sales and achieving business deliverables. Roles and Responsibility Drive microfinance business sales and achieve business deliverables. Ensure onboarding of quality customers to maintain high portfolio quality. Identify Joint liability Groups and disburse loans suitable for target customers and geographies. Conduct CGT amongst members. Enable business growth across assigned territories for deeper market penetration. Achieve disbursement targets and desired productivity numbers. Conduct regular centre meetings for collections with maximum attendance to maintain constant contact with customers, while maintaining expected collection efficiency and ensuring minimum delinquency. Continuously follow up with overdue customers to ensure their repayment and ensure client satisfaction is maximized with strong brand identification and recall amongst customers. Achieve the highest First Time Right (FTR) rate. Continuously engage in learning and development programs to upskill. Job Graduate in any discipline. Minimum 1 year of experience in banking or financial services. Possess strong knowledge of banking products and services. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills are essential. Maintain confidentiality and handle sensitive information with discretion. Adhere to product, process, and policies of the company. For more information, please contact us at 6587101.

We are looking for a highly motivated and experienced Loan Officer to join our team in Patna. The ideal candidate will have 1 to 6 years of experience in sales, relationship management, and business sourcing. Roles and Responsibility Achieve disbursement targets with minimal delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally to establish a strong brand identity with potential customers. Ensure weekly/daily meetings and visits to the centre. Job Graduate in any discipline. Minimum 1 year of experience in sales, relationship management, or business sourcing. Basic understanding of microfinance business and JLG model working is preferred. Strong skills in relationship management, business sourcing, and sales. Ability to understand critical attributes of customer service. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets.

We are looking for a highly experienced and skilled Regional Sales Manager to lead our micro finance team in Noida - Sector 51. The ideal candidate will have between 1 to 10 years of experience in sales management, preferably in the micro finance industry. Roles and Responsibility Lead a sales team of Cluster Managers and field staff to expand the Business Correspondent network of various financial institutions. Build strategic partnerships with Universal Banks, NBFCs, NBFC-MFIs, Payment Banks, and Small Finance Banks to provide an array of financial products and services. Develop and implement business development strategies to improve market share and identify business potential areas. Enable business growth by managing teams across assigned territories and assessing potential client base and product acceptability in new regions. Ensure business growth and diversity of products in the region as per the business plan. Create a support function structure to facilitate appraisal, documentation, disbursement, repayment, and delinquency management. Formulate a collection strategy for the region and take preventative/risk averse measures to maintain a quality portfolio. Plan and design regional sales contests and conduct field visits to monitor and guide loan officers. Handle workforce planning, recruitment, and training suited for handling various asset products across geographies, ensuring staff skill development through regular meetings and continuous monitoring of clusters. Maintain resource optimization and operational cost, and manage all Compliance, Audit, Legal, Customer Service, Operations, Logistics, Admin, HR, and other related issues in the region. Implement best business practices and develop company strategies and programs while ensuring strict compliance and integrity. Job Minimum 1 year of experience in sales management, preferably in the micro finance industry. At least 5 years of experience in a team handling and leadership role. Familiarity with the business correspondent model working with top lending institutions. Understanding of credit underwriting and legal requirements. Good understanding of technology and automation. Post Graduate or Graduate in any discipline.

We are looking for a skilled professional with 5 to 10 years of experience to lead our microfinance business in Karnal, identifying potential business locations and building strategic partnerships. The ideal candidate will have a strong background in team handling and leadership roles. Roles and Responsibility Drive microfinance business growth by researching potential locations and engaging with financial institutions. Lead a sales team to expand the Business Correspondent network of various financial institutions and direct channel business. Build strategic partnerships with Universal Banks, NBFCs, NBFC-MFIs, Payment Banks, and Small Finance Banks. Develop and manage teams across assigned territories to enhance market penetration and reach. Assess potential client base and product acceptability in new regions and areas for geographical expansion. Create a support function structure to facilitate appraisal, documentation, disbursement, repayment, and delinquency management. Formulate a collection strategy for the region and implement preventative/risk averse measures to maintain a quality portfolio. Plan and design regional sales contests and conduct field visits to monitor and guide loan officers. Handle workforce planning, recruitment, and training suited for managing various asset products across geographies, ensuring staff skill development through regular meetings and continuous monitoring of clusters. Maintain resource optimization and operational cost, identify branches in designated operational areas, and manage all Compliance, Audit, Legal, Customer Service, Operations, Logistics, Admin, HR, and other related issues in the region. Implement best business practices and develop company strategies and programs while ensuring strict compliance and integrity. Job Minimum 5 years of experience in microfinance or a related field. At least 2 years of experience in a team handling and leadership role. Familiarity with the business correspondent model and direct lending business is required. Possess strong skills in relationship management, business sourcing, and portfolio management. Demonstrate an understanding of credit underwriting, legal requirements, and governance protocols. Be well-versed in technology and automation, with knowledge of business planning and product management. A Post Graduate or Graduate degree in any discipline is required. Experience working in a NBFC, NBFC MFI, SFB, or Bank is essential. Must handle BC & JLG business.

We are looking for a highly motivated and results-driven individual with 0 to 3 years of experience to join our team as a Customer Service Representative in the Sales - Financial Inclusion - Housing - EM - Sales department, located in Bagalkot, Nava Nagar, CRE. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure high customer satisfaction levels by proactively understanding their needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, and foster a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels and ensure compliance with all Audit/RBI regulations. Job Graduate in any discipline. Strong communication and interpersonal skills are essential. Ability to work in a fast-paced environment and meet sales targets. Knowledge of financial products and services is desirable.

We are looking for a highly motivated and experienced Loan Officer to join our team in Gorakhpur. The ideal candidate will have 1-5 years of experience in sales, preferably in microfinance business. Roles and Responsibility Ensure achievement of disbursement targets with minimum delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally to build a strong brand identification with potential customers. Ensure weekly/daily meetings and visits to the centre. Job Graduate in any discipline. Basic understanding about microfinance business and JLG model working is preferred. Relationship management and business sourcing skills are essential. A flair for sales and critical customer service attributes are required. Ability to work in a fast-paced environment and meet targets. Strong communication and interpersonal skills are necessary.

We are looking for a highly motivated and results-driven individual with 0 to 2 years of experience to join our team as a Customer Service Representative in Merta, Mandi Road. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure high customer satisfaction levels by proactively understanding customer needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, and develop a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Job Graduate in any discipline. Strong knowledge of banking and financial services. Excellent communication and interpersonal skills. Ability to work in a team and achieve sales targets. Familiarity with audit and RBI regulations. Strong analytical and problem-solving skills.

We are looking for a highly motivated and experienced Loan Officer to join our team in Jaipur. The ideal candidate will have 2-5 years of experience in sales, relationship management, and business sourcing. Roles and Responsibility Ensure achievement of disbursement targets with minimum delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identity with potential customers. Ensure weekly/daily meetings and visits to the centre. Job Graduate in any discipline. Basic understanding of microfinance business and JLG model working is preferred. Possess skills in relationship management, business sourcing, and sales. Demonstrate an understanding of critical customer service attributes. Ability to work in a fast-paced environment and meet targets. Strong communication and interpersonal skills are essential.

We are looking for a highly motivated and results-driven individual to join our team as a Customer Service Representative in Proddatur, Gandhi Road. The ideal candidate will have 3 to 8 years of experience in sales, financial inclusion, or a related field. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure high customer satisfaction levels by proactively understanding their needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, and establish a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels and ensure compliance with all Audit/RBI regulations. Job Graduate in any discipline. Minimum 3 years of experience in sales, financial inclusion, or a related field. Possess strong knowledge of banking and financial services. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets is essential. Strong analytical and problem-solving skills are required.

We are looking for a highly skilled and experienced professional to join our team as an Associate - Product - Micro Finance Business in Mumbai. The ideal candidate will have 2 to 7 years of experience. Roles and Responsibility Creation of business reports from systems and publishing on agreed frequencies to relevant stakeholders. Working on automation projects for various business and product dashboards with teams. Seamless integration between systems for dashboard preparation. Calculation of sales incentives and tracking the same. Preparing analysis for management review. Ensuring branch opening activities meet timelines. Managing brand material requirements from the field and ensuring timely delivery. Coordinating with sourcing and collection partners for various needs. Calculating service fees and ensuring timely payment. Maintaining contract databases and ensuring timely renewals, releasing purchase orders in SAP as per terms and conditions while maintaining records for PO details and invoice payments. Creating marketing campaigns and testing applications. Job Minimum 2 years of experience in micro finance or related fields. Strong knowledge of banking operations, financial services, and broking. Experience in creating business reports and managing data analytics. Ability to work on automation projects and integrate systems seamlessly. Strong analytical and problem-solving skills. Excellent communication and coordination skills. Educational qualificationsAny Graduate or Postgraduate degree. About Company TATA CAPITAL LIMITED is a leading player in the banking industry, providing financial services and solutions to its clients. We are committed to delivering high-quality products and services to our customers, and we are looking for talented professionals to join our team.

We are looking for a highly motivated and experienced Loan Officer to join our team in Thanjavur, Trichy, Madurai, Namakkal, Coimbatore, Selam, and Chennai. The ideal candidate will have 2-5 years of experience in sales or business development. Roles and Responsibility Achieve disbursement targets with minimal delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions and areas. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, center meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identity with potential customers. Ensure weekly/daily meetings and visits to the center. Job Graduate in any discipline. Basic understanding of microfinance business and JLG model working is preferred. Relationship management and business sourcing skills are essential. A flair for sales and an understanding of critical customer service attributes are required. Ability to work in a fast-paced environment and meet sales targets. Strong communication and interpersonal skills are necessary. Experience as a sales officer in microfinance business with a maximum of 5 years of experience.

We are looking for a highly motivated and results-driven individual with 1 to 6 years of experience to join our team as a Customer Service Representative in the Sales department, specifically in Micro LAP - Housing - EM - Sales. The ideal candidate will have a strong background in sales and customer service, with excellent communication and interpersonal skills. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure high customer satisfaction levels by proactively understanding customer needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, and develop a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels and ensure compliance with all Audit/RBI regulations. Job Graduate in any discipline. Minimum 1 year of experience in sales or customer service. Possess strong knowledge of banking and financial services. Demonstrate excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and negotiation skills are required. Experience in micro loans, housing finance, and related products is preferred. For more information, please contact us at 6587971.

We are looking for a skilled professional with 7-8 years of experience to lead our operations team in Mumbai. The ideal candidate will have a strong background in operations and compliance, with excellent leadership skills. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement strategies to improve operational risk management and quality control. Collaborate with cross-functional teams to achieve business objectives. Analyze and resolve complex operational issues. Guide the backend quality assurance team in scrutinizing customer KYC and bank accounts. Ensure timely disbursement of loans after clearing quality control house. Monitor and manage minimal/zero cash balances at the branch level, routing collections through cashless or depositing them in our bank on the same day. Resolve customer and BC partner grievances and issues, ensuring real-time reporting of client CBs to all credit bureaus. Interact with operating units to ensure timely delivery of client documents to repository houses. Understand and control operational risks, working within the prescribed risk framework of the company. Be vigilant of system rules, logics, and their response to changed regulatory frameworks and guidelines. Job MBA degree from a reputable institution. Minimum 7 years of experience in operations, preferably in NBFC, NBFC MFI, SFB, or Bank. Proven track record of success in a leadership role, heading regional or zonal operations functions. Strong understanding of operations and backend functions, with the ability to correlate legal and compliance matters with client service. Excellent analytical and problem-solving skills, with the ability to work independently and as part of a team. Good knowledge of regulatory dynamics and compliance matters, with a sense of urgency. Understanding of rural and microfinance distribution systems is an added advantage.

We are looking for a highly motivated and experienced Branch Manager to lead our sales team in Jaipur. The ideal candidate will have 2-5 years of experience in sales, preferably in the microfinance industry, with a strong background in relationship management, business sourcing, and sales. Roles and Responsibility Achieve disbursement targets with minimal delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Conduct regular field visits, center meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally to establish a strong brand identity with potential customers. Ensure weekly/daily meetings and visits to the center. Job Graduate in any discipline. Strong understanding of microfinance business and JLG model working is preferred. Excellent relationship management and business sourcing skills. Ability to work in a fast-paced environment and meet sales targets. Strong communication and interpersonal skills. Basic understanding of customer service principles.

We are looking for a highly experienced and skilled Regional Sales Manager to lead our micro finance team in Gorakhpur. The ideal candidate will have between 1 to 10 years of experience. Roles and Responsibility Lead a sales team of Cluster Managers and field staff to expand the Business Correspondent network of various financial institutions. Build strategic partnerships with Universal Banks, NBFCs, NBFC-MFIs, Payment Banks, and Small Finance Banks to provide an array of financial products and services. Develop and implement business development strategies to improve market share and identify business potential areas. Enable business growth by managing teams across assigned territories and assessing potential client base and product acceptability in new regions. Ensure business growth and diversity of products in the region as per the business plan. Create a support function structure to facilitate appraisal, documentation, disbursement, repayment, and delinquency management. Formulate a collection strategy for the region and take preventative/risk averse measures to maintain a quality portfolio. Plan and design regional sales contests and conduct field visits to monitor and guide loan officers. Handle workforce planning, recruitment, and training suited for handling various asset products across geographies, ensuring staff skill development through regular meetings and continuous monitoring of clusters. Maintain resource optimization and operational cost, and manage all Compliance, Audit, Legal, Customer Service, Operations, Logistics, Admin, HR, and other related issues in the region. Implement best business practices and develop company strategies and programs while ensuring strict compliance and integrity. Job Minimum 1 year of experience in micro finance or a related field. At least 5 years of experience in a team handling and leadership role. Familiarity with the business correspondent model working with top lending institutions. Strong relationship management, business sourcing, and portfolio management skills. Understanding of credit underwriting and legal requirements. Good understanding of technology and automation. Post Graduate/Graduate in any discipline.