1714 Microfinance Jobs - Page 28

We are looking for a skilled Senior Manager - Risk Analyst to join our team in Mumbai. The ideal candidate will have 3-6 years of experience and an MBA from a reputed institute, with excellent data understanding and analytical skills. Roles and Responsibility Develop, implement, and review credit risk models and associated frameworks in unsecured rural/semi-urban lending. Implement and monitor credit risk strategies across the lending life cycle, including acquisition, underwriting, cross-sell, and collections. Periodically review portfolios across various risk metrices to identify early warning signals and analyze portfolio trends to track quality on accepted risk parameters. Ensure timely reviews of risk policies to reflect the dynamic external environment and internal risk appetite. Analyze industry data, prepare MIS/Dashboards, and inform senior management about market conditions. Regularly visit branches to evaluate portfolio quality and adherence to policy norms. Coordinate with internal teams such as Quality Control, Product, Business, IT, and Data Science to strengthen the risk framework. Job An MBA from a reputed institute is required. 3-6 years of experience in managing risk in a Bank/NBFC. Excellent data understanding and analytical skills, with advanced Excel knowledge. Sound knowledge of statistical models. Experience in microfinance/inclusive finance is advantageous. Strong coordination and communication skills are necessary.

We are looking for a highly experienced and skilled Regional Sales Manager to lead our micro finance team in Hyderabad. The ideal candidate will have between 11 and 15 years of experience in sales management, preferably in the micro finance industry. Roles and Responsibility Lead a sales team of Cluster Managers and field staff to expand the Business Correspondent network of various financial institutions. Build strategic partnerships with Universal Banks, NBFCs, NBFC-MFIs, Payment Banks, and Small Finance Banks to provide an array of financial products and services. Develop and implement business development strategies to improve market share and identify business potential areas. Enable business growth by managing teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions, identifying opportunities for geographical expansion. Ensure business growth and diversity of products in the region as per the business plan. Create a support function structure to facilitate appraisal, documentation, disbursement, repayment, and delinquency management. Formulate a collection strategy and preventative/risk averse measures to maintain a quality portfolio. Plan and design regional sales contests and conduct field visits to monitor and guide loan officers. Handle workforce planning, recruitment, and training suited for handling various asset products across geographies, ensuring staff skill development through regular meetings and continuous monitoring of clusters. Maintain resource optimization and operational cost, and manage all Compliance, Audit, Legal, Customer Service, Operations, Logistics, Admin, HR, and other related issues in the region. Implement best business practices and develop company strategies and programs while ensuring strict compliance and integrity. Job Minimum 11 years of experience in sales management, preferably in the micro finance industry. At least 5 years of experience in a team handling and leadership role. Familiarity with the business correspondent model working with top lending institutions. Strong relationship management, business sourcing, and portfolio management skills. Understanding of credit underwriting and legal requirements. Good understanding of technology and automation. Post Graduate or Graduate in any discipline.

We are looking for a highly motivated and experienced Branch Manager to lead our microfinance business in Jaipur. The ideal candidate will have 2-5 years of experience in sales or related fields, with a strong background in relationship management, business sourcing, and sales. Roles and Responsibility Ensure achievement of disbursement targets with minimum delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Conduct regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally to establish a strong brand identity with potential customers. Ensure weekly/daily meetings and visits to the centre. Job Graduate in any discipline. Strong understanding of microfinance business and JLG model working is preferred. Excellent relationship management and business sourcing skills. Ability to work in a fast-paced environment and meet sales targets. Strong customer service skills and ability to understand critical attributes of customer service. Experience as a sales officer in microfinance business is an added advantage.

We are looking for a highly motivated and experienced Loan Officer to join our team in Vandhavasi, Sathya Nagar, J Grades. The ideal candidate will have 3-5 years of experience in sales or relationship management, preferably in the microfinance industry. Roles and Responsibility Achieve disbursement targets with minimal delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identity with potential customers. Ensure weekly/daily meetings and visits to the centre. Job Graduate in any discipline. Basic understanding of microfinance business and JLG model working is preferred. Relationship management and business sourcing skills are essential. A flair for sales and an understanding of critical customer service attributes are required. Experience as a sales officer in microfinance business with a maximum of 5 years of experience. Ability to build strong client relationships and manage multiple stakeholders.

We are looking for a highly motivated and experienced Loan Officer to join our team in Yercaud. The ideal candidate will have 3 to 8 years of experience in sales, relationship management, and business sourcing. Roles and Responsibility Achieve disbursement targets with minimal delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identification with potential customers. Ensure weekly/daily meetings and visits to the centre. Job Graduate in any discipline. Minimum 3 years of experience in sales, relationship management, or business sourcing. Basic understanding of microfinance business and JLG model working is preferred. Possess skills in relationship management, business sourcing, and sales. Demonstrate an understanding of critical customer service attributes. Ability to work in a fast-paced environment and meet targets. Strong communication and interpersonal skills are essential.

We are looking for a highly motivated and experienced Area Sales Manager to lead our retail microfinance business in Mancherial, Sanjeevaiah Colony, and JM. The ideal candidate will have 4 to 9 years of experience driving sales growth and managing teams. Roles and Responsibility Drive microfinance business growth by identifying potential locations and achieving business targets. Lead a sales team of loan officers and branch managers to achieve their goals. Assess potential client base and product acceptability in new regions. Develop innovative collection strategies to prevent risky areas and ensure portfolio quality. Conduct field visits to ensure onboarding of quality customers and visit center meetings to assess conduct. Formulate plans to drive strong business growth by recruiting, driving, managing, and motivating the team across assigned territories. Ensure repayment, collection efficiencies, and delinquency management in respective areas. Identify productive branch locations and manage all compliance, audit, legal, customer service, operations, logistics, admin, HR, and other related issues in the area. Keep a close eye on external environment (defaulting pockets, competition, socio-political issues) and understand/act with early warning signals. Ensure timely compliance with PHC reports and audit reports. Recruit, train, learn, and upskill manpower in the ranches to maximize productivity. Train Branch Managers and Loan officers to enhance productivity, customer assessment, technical knowledge, FTR improvement, and TAT reduction. Guide staff to promptly resolve customer complaints and maintain desired customer satisfaction. Serve as a strong middle link between Head Office and Field Staff to disseminate important information. Provide inputs for enhancing existing products and suggest new ones to Head Office Teams that suit target customers and geographies. Supervise a cluster of 4-6 branches within the area, assisting, monitoring, and supervising them on all aspects to ensure smooth business operations. Ensure all systems and processes are followed at the branch as stipulated by Senior Management and ensure all staff are adequately trained on company products and processes. Job Post Graduate or Graduate in any discipline. Minimum 4 years of experience in sales management, preferably in microfinance. Possess strong leadership and team management skills. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are required. Experience in handling compliance, audit, legal, customer service, operations, logistics, admin, HR, and other related issues is necessary. Knowledge of defaulting pockets, competition, and socio-political issues is beneficial.

We are looking for a highly skilled and experienced Product Coordinator to join our team in Baroda. The ideal candidate will have between 3 to 8 years of experience in managing products and systems, with a strong background in microfinance business. Roles and Responsibility Engage actively with the sales team to resolve daily product and process-related issues. Coordinate with IT, Sales, Credit, and Operations teams to address queries promptly and provide ad hoc support. Identify product gaps, conduct research on product development, test viability, and communicate new launches. Ensure adequate training interventions on systems and processes, monitor progress, and publish results. Drive employee contests and incentives to boost motivation and productivity. Identify and provide inputs for building a technology roadmap for microfinance business. Job At least 3 years of experience in managing products and systems, with domain experience being a plus. Experience working on Br Net system is preferred. Possess good knowledge of technology and IT platforms (LOS/LMS). Demonstrate effective query management and tracking skills. Exhibit strong communication skills. A Post Graduate or Graduate degree in any discipline is required.

We are looking for a highly motivated and results-driven individual with 1 to 6 years of experience to join our team as a Customer Service Representative in the Sales - Financial Inclusion - Housing - EM - Sales department located at Kinathukadavu, Kovil mainroad FIB - J Grades. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure high customer satisfaction levels by proactively understanding their needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, and establish a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels and ensure compliance with all Audit/RBI regulations. Job Graduate in any discipline. Minimum 1 year of experience in sales or financial services. Possess strong communication and interpersonal skills. Demonstrate the ability to work in a fast-paced environment and meet sales targets. Exhibit excellent problem-solving and analytical skills.

We are looking for a highly motivated and experienced Branch Manager to lead our sales team in Mysore. The ideal candidate will have 2 to 5 years of experience in the microfinance business, preferably with a background as a sales officer. Roles and Responsibility Ensure achievement of disbursement targets with minimum delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Regularly follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identity with potential customers. Ensure weekly/daily meetings and visits to the centre. Job Graduate in any discipline. Minimum 2 years of experience in the microfinance business, preferably as a sales officer. Basic understanding of microfinance business and JLG model working is preferred. Possess relationship management and business sourcing skills. Demonstrate a flair for sales and an understanding of critical customer service attributes. Ability to build strong client relationships and maintain portfolio quality.

We are looking for a highly motivated and experienced Loan Officer to join our team in Karnal. The ideal candidate will have 3 to 5 years of experience driving microfinance business sales and achieving business deliverables. Roles and Responsibility Drive microfinance business sales and achieve business deliverables. Ensure achievement of disbursement targets with minimum delinquency. Identify joint liability groups and disbursed loans suitable for target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identity with potential customers. Ensure weekly/daily meetings and centre visits. Job Graduate in any discipline. Minimum 3 years of experience as a sales officer in the microfinance business. Basic understanding of microfinance business and JLG model working is preferred. Possess relationship management and business sourcing skills. Demonstrate a flair for sales and an understanding of critical customer service attributes. Ability to work in a fast-paced environment and meet targets.

We are looking for a highly motivated and experienced Branch Manager to lead our retail team in the banking industry. The ideal candidate will have 2 to 7 years of experience. Roles and Responsibility Ensure achievement of disbursement targets with minimum delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions and areas for geographical expansion. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identity with potential customers. Ensure weekly/daily meetings and visits to the centre. Job Graduate in any discipline. Minimum 2 years of experience in sales or relationship management. Basic understanding of microfinance business and JLG model working is preferred. Strong skills in relationship management, business sourcing, and sales. Ability to understand critical attributes of customer service. Experience as a sales officer in microfinance business is an added advantage.

We are looking for a highly motivated and results-driven individual with 3 to 8 years of experience to join our team as a Customer Service Representative in the Sales - Financial Inclusion - Housing - EM - Sales department located at Bodhan, Narsi Road. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure high customer satisfaction levels by proactively understanding their needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, and establish a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels and ensure compliance with all Audit/RBI regulations. Job Graduate in any discipline. Minimum 3 years of experience in sales or financial services. Possess strong communication and interpersonal skills. Demonstrate the ability to work in a fast-paced environment and meet sales targets. Exhibit excellent problem-solving and analytical skills.

We are looking for a highly motivated and experienced Branch Manager to lead our microfinance business in Noida, Sector 62. The ideal candidate will have between 2 to 5 years of experience in sales or related fields. Roles and Responsibility Achieve disbursement targets with minimal delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Regularly follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identity with potential customers. Ensure weekly/daily meetings and visits to the centre. Job Graduate in any discipline. Possess relationship management and business sourcing skills. Demonstrate a flair for sales and an understanding of critical customer service attributes. Have basic knowledge about microfinance business and JLG model workings. Ability to build strong client relationships is essential. Strong communication and interpersonal skills are required. Experience as a sales officer in microfinance business is preferred.

We are looking for a highly motivated and experienced Loan Officer to join our team in Noida, Sector 51. The ideal candidate will have between 0 to 5 years of experience. Roles and Responsibility Ensure achievement of disbursement targets with minimum delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Conduct regular field visits, center meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally to establish a strong brand identity with potential customers. Ensure weekly/daily meetings and visits to the center. Job Graduate in any discipline. Basic understanding of microfinance business and JLG model working is preferred. Relationship management and business sourcing skills are essential. A flair for sales and critical customer service attributes are required. Ability to work in a fast-paced environment and meet targets. Strong communication and interpersonal skills are necessary.

We are looking for a highly skilled and experienced professional with 6 to 11 years of experience to lead our credit team in Mumbai, Lower Parel. The ideal candidate will have a strong background in finance and risk management. Roles and Responsibility Collaborate with the business team to facilitate seamless credit underwriting for potential partners. Coordinate with the leadership team of business partners and obtain/evaluate necessary documents for credit underwriting. Ensure 100% compliance in lending standards, adhering to the company''s credit policy. Manage credit cost at the lowest level benchmarked to industry norms. Network in the industry, evaluate credit policies, and suggest responses to external stimuli. Provide expert views on new products or processes and sign off on their introduction. Job CA, CFA, or MBA in Finance degree. Strong knowledge of credit underwriting, risk management, and financial services. Excellent analytical and problem-solving skills. Ability to work closely with cross-functional teams. Strong communication and interpersonal skills. Experience in managing credit portfolios and evaluating credit risks. Familiarity with industry trends and regulatory requirements. Ability to identify and mitigate potential credit losses. Willingness to collaborate with the business team to provide seamless credit underwriting support. Expertise in providing guidance on new product or process introductions and ensuring quality assurance through regular checks.

We are looking for a highly motivated and results-driven professional with 2 to 7 years of experience to join our team as a Customer Service Representative in the Sales - Financial Inclusion - Housing - EM - Sales department located in Mathanagar, Kodad. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure high customer satisfaction levels by proactively understanding their needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, and establish a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels and ensure compliance with all Audit/RBI regulations. Job Graduate in any discipline. Minimum 2 years of experience in sales or financial services. Possess strong communication and interpersonal skills. Demonstrate the ability to work in a fast-paced environment and meet sales targets. Exhibit excellent problem-solving and analytical skills.

We are looking for a highly skilled and experienced professional to join our team as a Deputy Head - Credit in Mumbai. The ideal candidate will have 5-10 years of experience in credit underwriting, preferably in microfinance, MSME, or affordable housing loans. Roles and Responsibility Collaborate with the business team to facilitate seamless credit underwriting of potential partners. Coordinate with leadership teams of business partners to obtain necessary documents for credit underwriting. Ensure 100% compliance with company lending standards and adhere to the credit policy. Evaluate and manage credit policies of other institutions and suggest management responses to external stimuli. Provide expert views on new products or processes and sign off on their implementation. Conduct thorough corporate due diligence, including financial analysis and risk assessment. Job Possess a strong understanding of credit underwriting principles and practices. Demonstrate excellent analytical and problem-solving skills, with attention to detail and the ability to interpret complex data. Have familiarity with technology advancements and their application in credit underwriting. Exhibit good relationship management skills and the ability to work effectively with cross-functional teams. Be able to derive the organization''s credit policy from scratch and evaluate various credit bureau reports. Possess broad knowledge of governance frameworks and experience in doing corporate due diligence. A CA, CFA, or MBA (Finance) is preferred. Experience in dealing with credit underwriting of micro-finance, MSME, and affordable housing loans is required. In-depth knowledge of corporate due diligence is essential; due diligence experience in microfinance institutions as part of term loans and BC arrangements is a plus. Detail understanding of diving into various credit bureau reports is needed.

We are looking for a skilled professional with 4 to 6 years of experience to lead our Microfinance Operations team in Mumbai. The ideal candidate will have a strong background in asset operations and large team handling experience. Roles and Responsibility Manage end-to-end centralized operations for microfinance loans, ensuring productivity, quality, and cost targets. Handle repayment, reconcile LMS & GL balances, and calculate partner payouts within TAT. Ensure compliance with all audit, MFI, and RBI regulations, coordinating with insurance partners and resolving customer queries and complaints. Review operational scorecards daily to determine root causes and resolve issues, ensuring no critical or repeated audit observations. Publish daily reports and trackers, staying updated on changes in the microfinance industry and suggesting best practices. Interview, hire, train, coach, evaluate, and redirect central unit team members for optimal performance. Foster collaborative relationships with internal customers (Sales, Credit, Collections, Finance) to ensure optimal communication. Identify and run all projects related to Microfinance Operations and lead systems change requirements, raising BRD, UAT, and rolling out with close coordination with IT. Job Minimum graduate; MBA preferred. 4 to 6 years of experience in asset operations with large team handling experience and senior stakeholder management skills. Experience in microfinance operations is preferred. Strong project management skills, including identifying and running projects. Excellent team and stakeholder management skills, with the ability to foster collaborative relationships. Ability to work in a fast-paced environment and meet productivity, quality, and cost targets.

We are looking for a highly skilled and experienced Associate - Internal Audit to join our team in Madurai. The ideal candidate will have 2-5 years of experience in internal audit, preferably in microfinance business or retail assets. Roles and Responsibility Conduct comprehensive audits, including management, system, financial, compliance, and operational audits. Develop and implement risk-based internal audit plans to ensure timely completion of branch and vault audits. Identify, develop, and document audit issues and recommendations. Draft internal audit reports and communicate effectively with management. Maintain productive client, staff, and management relationships through individual contacts and group meetings. Assist in the preparation of Risk Based Internal Audit Plans and other audit documents. Job Graduate or Postgraduate degree with desired certifications. Possess strong technical skills in IT and analytics, along with knowledge of governance, risk, and compliance. Demonstrate analytical skills to quickly review and analyze business processes, identifying control deficiencies and business operating problems. Ability to develop and demonstrate effective use of financial systems and controls to facilitate risk-based audits. Strong interpersonal and communication skills are required to engage and maintain collaborative working relationships. Leadership and credibility are essential, capable of generating a high degree of respect and trust. High personal standards and professional ethics with a commitment to excellence are expected. Be smart, quick, people-oriented, energetic, professionally assertive, and possess a strong work ethic and cultural orientation.

We are looking for a highly motivated and experienced Loan Officer to join our team in Ranchi. The ideal candidate will have 2-5 years of experience in sales, preferably in microfinance business. Roles and Responsibility Ensure achievement of disbursement targets with minimum delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions and areas. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identity with potential customers. Ensure weekly/daily meetings and visits to the centre. Job Graduate in any discipline. Minimum 2 years of experience in sales, preferably in microfinance business. Basic understanding of microfinance business and JLG model working is preferred. Possess relationship management and business sourcing skills. Demonstrate a flair for sales and an understanding of critical customer service attributes. Ability to work in a fast-paced environment and meet targets.

We are looking for a highly motivated and experienced Loan Officer to join our team in Noida, Sector 62. The ideal candidate will have 2-5 years of experience in sales or business development, preferably in the microfinance industry. Roles and Responsibility Achieve disbursement targets with minimal delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, center meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identity with potential customers. Ensure weekly/daily meetings and visits to the center. Job Graduate in any discipline. Minimum 2 years of experience in sales or business development, preferably in the microfinance industry. Possess a basic understanding of microfinance business and JLG model workings. Demonstrate relationship management and business sourcing skills. Exhibit a flair for sales and an understanding of critical customer service attributes. Ability to work in a fast-paced environment and meet targets is essential. Strong communication and interpersonal skills are required.

We are looking for a highly motivated and results-driven individual with 3 to 8 years of experience to join our team as a Customer Service Representative in Raichur. The ideal candidate will have a strong background in sales and customer service, with excellent communication and interpersonal skills. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure high customer satisfaction levels by proactively understanding customer needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, and establish a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels and ensure compliance with all Audit/RBI regulations. Job Graduate in any discipline. Minimum 3 years of experience in sales or customer service. Possess strong knowledge of banking and financial services. Demonstrate excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet sales targets is essential. Strong analytical and negotiation skills are required.

We are looking for a highly motivated and experienced Loan Officer to join our team in Vijayawada. The ideal candidate will have 2 to 7 years of experience driving microfinance business sales and achieving business deliverables. Roles and Responsibility Drive microfinance business sales and achieve business deliverables. Ensure onboarding of quality customers to maintain high portfolio quality. Identify Joint liability Groups and disburse loans suitable for target customers and geographies. Conduct CGT amongst members to enable business growth. Achieve disbursement targets and desired productivity numbers. Maintain expected collection efficiency and ensure minimum delinquency. Conduct regular centre meetings for collections with maximum attendance to maintain constant contact with customers. Continuously follow up on overdue customers to ensure their repayment. Ensure client satisfaction is maximized and there is strong brand identification and recall amongst customers, while also achieving the highest First Time Right (FTR). Continuously engage in learning and development programs to upskill. Job Graduate in any discipline. Minimum 2 years of experience in banking or financial services. Strong knowledge of banking products and services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills. Experience in conducting CGT and enabling business growth. Adherence to product, process, and policies of the company. Ref number6586715.

We are looking for a highly motivated and experienced Collection Officer to join our team in Wanaparthy. The ideal candidate will have 2 to 7 years of experience in collections, with a strong background in financial services. Roles and Responsibility Negotiate payment schedules that suit the customer''s current financial situation while satisfying the debt. Track portfolio for specific buckets and control delinquency, focusing on non-starters. Provide efficient customer service regarding collection issues, process refunds, and review account adjustments. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities. Ensure compliance with all Audit/NHB/IRB regulations and company policies. Identify defaulting accounts and investigate reasons for default while maintaining a healthy relationship with the customer. Job Graduate or Master''s degree in any field. Minimum 2 years of experience in collections, preferably in banking or financial services. Possess strong knowledge of auditing, financial services, broking, and financial inclusion. Demonstrate excellent communication and negotiation skills. Ability to work effectively in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills are essential. Additional Info The selected candidate will be required to make efforts to keep the client partnership intact.

We are looking for a highly experienced and skilled Area Sales Manager to lead our micro finance team in Patna. The ideal candidate will have 5-10 years of experience in sales, preferably in the micro finance industry. Roles and Responsibility Lead a sales team to expand the Business Correspondent network of various financial institutions. Build strategic partnerships with Universal Banks, NBFCs, NBFC-MFIs, Payment Banks, and Small Finance Banks. Develop and implement business development strategies to drive growth. Innovate and develop retail asset products such as JLG Loans, Secured & Unsecured MSME Loans. Assess potential client base and product acceptability in new regions. Ensure business growth and diversity of products in the region as per the business plan. Create a support function structure to facilitate appraisal, documentation, disbursement, repayment, and delinquency management. Formulate a collection strategy for the region and take preventative/risk averse measures to maintain a quality portfolio. Plan and design regional sales contests and conduct field visits to monitor and guide loan officers. Handle workforce planning, recruitment, and training suited for managing various asset products across geographies. Ensure staff skill development through regular meetings and continuous monitoring of clusters, identifying training needs based on market trends and new business opportunities. Maintain resource optimization and operational cost, identify branches in designated operational areas, and manage all Compliance, Audit, Legal, Customer Service, Operations, Logistics, Admin, HR, and other related issues in the region. Implement best business practices and develop company strategies and programs while ensuring strict compliance and integrity. Job Minimum 5 years of experience in sales, preferably in the micro finance industry. At least 2 years of experience in a team handling and leadership role. Familiarity with the business correspondent model working with top lending institutions and direct lending business. Experience in handling BC and JLG business. Strong relationship management, business sourcing, and portfolio management skills. Understanding of credit underwriting and legal requirements. Good understanding of technology and automation. Ability to formulate business plans and manage products. Post Graduate/Graduate in any discipline.