4 Microcopy Jobs

Role: You will be responsible for creating, maintaining, and updating all technical and operational documents as well as maintaining the Knowledge base, ensuring clarity, consistency, and accessibility for internal teams and end-users. You'll work closely with product managers, developers, customer success teams to deliver accurate and user-friendly content. Responsibilities: Develop and maintain clear, concise, and accurate documentation, including: Helpdesk articles and self-serve knowledge base Product FAQs and How-to Guides Internal SOPs and process documents Collaborate with product and tech teams to understand features and document them for end-users and internal use. Own the structure and version control of documentation repositories (e.g., Google Drive, Notion, Confluence, or similar platforms). Regularly audit and update existing documents to reflect product updates or policy changes. Coordinate with customer support to identify common queries and proactively build help content. Ensure consistency in tone, format, and terminology across all written materials. Qualifications and Skills: Bachelors degree in English, Journalism, Computer Science, or related field. 24 years of experience as a Technical Writer, preferably in a SaaS or tech environment. Strong command over written English, with the ability to simplify complex technical concepts. Familiarity with tools like Zendesk, Notion, Confluence, Google Workspace, or similar platforms. Basic understanding of SaaS products and B2B workflows is a plus. Experience maintaining documentation version control and structured formatting. Good to Have Exposure to UI/UX writing or microcopy. Ability to create visual content such as flowcharts or process diagrams. SEO understanding for help articles. What Youll Get Opportunity to work closely with cross-functional teams in a high-growth startup. Ownership of documentation processes with autonomy to improve knowledge flows. Fast-paced and collaborative work culture.

At Gravity One, you are part of a team that is redefining digital experiences by creating innovative, user-centered products that have a real impact. Your role as a talented and detail-oriented UX Writer in our growing Product Design team involves collaborating closely with designers, researchers, product managers, and developers to craft clear, concise, and user-friendly copy across all our digital products. Your work will be crucial in creating a seamless, engaging, and intuitive experience for our users. As a UX Writer at Gravity One, your responsibilities include writing clear, concise, and user-focused copy for product interfaces such as buttons, error messages, tooltips, onboarding flows, notifications, and other elements. You will collaborate with cross-functional teams to ensure that the copy aligns with the overall user experience and design vision. Maintaining consistency in tone, voice, and style in accordance with Gravity One's brand guidelines is essential. Additionally, you will conduct content audits, analyze user feedback, and perform usability tests to optimize content based on user needs and behavior. The ideal candidate for this role has a passion for storytelling, prior experience in writing for product and user experience, and the ability to understand the context of an executive user group. You should have a Bachelor's degree in English, Communication, Journalism, or a related field, or equivalent professional experience, along with 7-10 years of experience as a UX Writer, Content Strategist, or similar role in a product or digital environment. A strong portfolio demonstrating expertise in writing for digital interfaces, microcopy, and user-centered content is required. You must possess a deep understanding of UX principles and how written content contributes to the overall user experience. Excellent communication skills and the ability to collaborate effectively with designers, developers, and stakeholders are crucial. Attention to detail, the ability to balance creative expression and functional clarity, and the capability to understand and implement brand voice and tone while meeting different product needs are also important qualities for this role. Familiarity with tools like Figma, Sketch, or Adobe XD is a plus. Preferred qualifications include experience working in Agile environments, knowledge of accessibility standards and inclusive writing practices, experience in SaaS, mobile applications, or other digital products, and a passion for design, user-centered thinking, and creating delightful user experiences.,

Immediate to 15 days joiners preferred About the Role Were looking for a Product Writer who can shape both the product experience and the stories we tell around it. This isnt just about microcopy (though we love a good tooltip)—it’s about how language flows through everything a user sees, touches, or feels across our platform. You’ll work closely with product managers, designers, and developers to bring clarity, consistency, and context to every interaction—and collaborate with content teams to ensure a unified brand voice. What You’ll Do Write clear, concise, and intuitive UI copy across the product (buttons, errors, tooltips, , etc.) Craft transactional and behavioural emails triggered by user actions Develop in-app messages, feature tours, and onboarding flows Collaborate with design, product, tech, and content teams to uphold our tone of voice Support product documentation, help content, and in-product feature stories Assist in naming conventions, glossary development, and writing guidelines Test and iterate copy based on feedback, data, or user research Support marketing or platform-wide messaging initiatives What You Bring 3–5 years of experience writing product or UX copy for digital platforms A portfolio that reflects versatility—from UI microcopy to feature explainers Deep understanding of user-centred design and how language drives behaviour A knack for balancing clarity with creativity Experience working in agile, cross-functional teams Bonus: Experience with SaaS, community platforms, CMS, or Figma

Role: You will be responsible for creating, maintaining, and updating all technical and operational documents as well as maintaining the Knowledge base, ensuring clarity, consistency, and accessibility for internal teams and end-users. You'll work closely with product managers, developers, customer success teams to deliver accurate and user-friendly content. Responsibilities: Develop and maintain clear, concise, and accurate documentation, including: Helpdesk articles and self-serve knowledge base Product FAQs and How-to Guides Internal SOPs and process documents Collaborate with product and tech teams to understand features and document them for end-users and internal use. Own the structure and version control of documentation repositories (e.g., Google Drive, Notion, Confluence, or similar platforms). Regularly audit and update existing documents to reflect product updates or policy changes. Coordinate with customer support to identify common queries and proactively build help content. Ensure consistency in tone, format, and terminology across all written materials. Qualifications and Skills: Bachelors degree in English, Journalism, Computer Science, or related field. 24 years of experience as a Technical Writer, preferably in a SaaS or tech environment. Strong command over written English, with the ability to simplify complex technical concepts. Familiarity with tools like Zendesk, Notion, Confluence, Google Workspace, or similar platforms. Basic understanding of SaaS products and B2B workflows is a plus. Experience maintaining documentation version control and structured formatting. Good to Have Exposure to UI/UX writing or microcopy. Ability to create visual content such as flowcharts or process diagrams. SEO understanding for help articles. What Youll Get Opportunity to work closely with cross-functional teams in a high-growth startup. Ownership of documentation processes with autonomy to improve knowledge flows. Fast-paced and collaborative work culture.