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1.0 - 3.0 years

4 - 7 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: TIS Service Desk.: Experience: 1-3 Years.

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2.0 - 7.0 years

12 - 17 Lacs

Chennai

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Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: FW Job Function As an software engineer in the WLAN firmware group, you will be designing, developing, unit testing, bug fixing and maintaining WLAN firmware components that implements functional aspects of WLAN features on low memory foot print processors that will work in tandem with device drivers running on the host processors. The host driver and the firmware implement the WLAN drivers on the Qualcomms WLAN SoC platforms. As part of this team, you will be working on cutting edge WiFi technologies, solving challenging WiFi design & performance issues and working with some of the leading WiFi ODMs & OEMs across the globe on their sometimes high pressure & tough timelines. Also, Co-work with Hardware designer to verify hardware (MAC) features and debug hardware (MAC) issues; - Co-work with Driver team to debug software/firmware interface issues; - Co-work with algorithm team to diagnose WLAN RF systems performance issues. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Minimum Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. 2-6 years of relevant hands-on technical experience in years Software Engineering or related work experience. 2-6 years of experience with Programming Language such as C, C++. Preferred Qualifications Outstanding ability of C/C++ language 2-6 years of hands on technical experience in developing drivers and firmware. Experience working with low memory systems and code/data optimization. Hands on experience on Data structures. Good knowledge of OS theory and system architecture. Knowledge on wireless industry standards (IEEE 802.11a/b/g/n/ac/ax) and RF will be a strong plus. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

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4.0 - 9.0 years

22 - 27 Lacs

Bengaluru

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Job Area: Engineering Group, Engineering Group > Hardware Engineering General Summary: General Summary Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5Gs potential into world-changing technologies and products. This is the Invention Age - and this is where you come in. We are hiring talented engineers for CPU RTL development targeted for high performance, low power devices. As a CPU Micro-architecture and RTL Design Engineer, you will work with chip architects to conceive of the micro-architecture, and also help with architecture/product definition through early involvement in the product life-cycle. Roles And Responsibilities Performance exploration. Explore high performance strategies working with the CPU modeling team. Microarchitecture development and specification. From early high-level architectural exploration, through micro architectural research and arriving at a detailed specification. RTL ownership. Development, assessment and refinement of RTL design to target power, performance, area and timing goals. Functional verification support. Help the design verification team execute on the functional verification strategy. Performance verification support. Help verify that the RTL design meets the performance goals. Design delivery. Work with multi-functional engineering team to implement and validate physical design on the aspects of timing, area, reliability, testability and po Preferred Qualifications Thorough knowledge of microprocessor architecture including expertise in one or more of the following areasinstruction fetch and decode, branch prediction, instruction scheduling and register renaming, out-of-order execution, integer and floating point execution, load/store execution, prefetching, cache and memory subsystems Knowledge of Verilog and/or VHDL. Experience with simulators and waveform debugging tools Knowledge of logic design principles along with timing and power implications Understanding of low power microarchitecture techniques Understanding of high performance techniques and trade-offs in a CPU microarchitecture Experience using a scripting language such as Perl or Python Minimum Qualifications: Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 4+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 3+ years of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. Preferred Qualifications: Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field. 8+ years of Hardware Engineering or related work experience. 2+ years of experience with circuit design (e.g., digital, analog, RF). 2+ years of experience utilizing schematic capture and circuit simulation software. 2+ years of experience with hardware design and measurement instruments such as oscilloscopes, spectrum analyzers, RF tools, etc. 1+ year in a technical leadership role with or without direct reports. Principal Duties and Responsibilities: Leverages advanced Hardware knowledge and experience to plan, optimize, verify, and test critical electronic systems, bring-up yield, circuits, mechanical systems, Digital/Analog/RF/optical systems, equipment and packaging, test systems, FPGA, and/or DSP systems. Integrates complex features and functionality into hardware designs in line with proposals or roadmaps for complex products. Conducts complex simulations and analyses of designs as well as implements designs with the best power, performance, and area. Collaborates with cross-functional teams (e.g., design, verification, validation, software and systems engineering, architecture development teams, etc.) to implement new requirements and incorporate the latest test solutions in the production program to improve the yield, test time, and quality. Evaluates, characterizes, and develops the novel manufacturing of solutions for leading edge products in the most advanced processes and bring-up product to meet customer expectations and schedules. Evaluates reliability of critical materials, properties, and techniques and brings innovation, automation, and optimization to maximize productivity. Evaluates complex design features to identify potential flaws, compatibility issues, and/or compliance issues. Writes detailed technical documentation for complex Hardware projects. Level of Responsibility: Works independently with minimal supervision. Provides supervision/guidance to other team members. Decision-making is significant in nature and affects work beyond immediate work group. Requires verbal and written communication skills to convey complex information. May require negotiation, influence, tact, etc. Has a moderate amount of influence over key organizational decisions. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

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0.0 years

0 Lacs

Sonipat, Haryana, India

On-site

Job Title: Junior Lab Assistant, Artificial Intelligence Lab Reports to: Head, Department of Computer Science Location: Ashoka University Campus, Sonipat Experience (in years): 0 - 2 years Nature of work: Full time About Department: The Department of Computer Science at Ashoka University fosters a research-driven approach to both foundational and applied areas of computing. Its unique positioning within a liberal arts environment provides a distinctive opportunity to advance core computer science research while also exploring interdisciplinary applications across the natural and social sciences. Our department values the cross-pollination of ideas from diverse fields, not only to solve existing problems but to ask novel research questions that deepen and expand the scope of computer science. Through this integration of foundational knowledge and interdisciplinary engagement, Ashoka’s CS department contributes meaningfully to both the theoretical and societal dimensions of the field. Role and Responsibilities: 1. Lab Maintenance and Support: Ensure smooth operation of AI/ML lab equipment, software, and hardware (including servers, workstations, and peripherals). This includes installation, configuration, updating, and maintenance of computing hardware and software. Troubleshooting technical issues related to lab systems and software. 2. Student & Faculty Assistance: Assist students and researchers in setting up AI/ML experiments and guide them in using lab resources (GPUs, cloud platforms, datasets). This includes scheduling resources, logistics support, assisting faculty in AI-related research projects, and help with data preprocessing, model training, and testing. 3. Administrative Duties: Maintain lab inventory (hardware, software licenses, datasets) and schedule, help manage the webpage, and assist in organizing AI workshops, hackathons, and training sessions. Qualifications and experience: Diploma or Undergraduate degree in Computer Science, IT, Electronics, or a related field. Work experience is preferred but not required. Skills Required: Proficiency in Linux (including command-line operations, file systems, and basic scripting) and familiarity with Windows for lab management. Essential programming skills include Python and basic knowledge of C/C++. The candidate must be familiar with CPU architectures (including registers, pipelines, and memory hierarchy), memory systems (SRAM, DRAM, Flash, cache organization), and microcontroller platforms. Familiarity with IoT frameworks and wireless protocols (Wi-Fi, Bluetooth, LoRa) would be advantageous. The work hours would be split in a way that the lab is operational later in the day and over the weekends when students can best access it

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1.0 - 3.0 years

5 - 8 Lacs

Bengaluru

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Role Purpose The purpose of this role is to perform the development of VLSI system by defining the various functionalities, architecture, layout and implementation for a client Do 1. Conduct verification of the module/ IP functionality and provide customer support a. Understand the architecture of the module or the IP and create verification environment and the development plan as per Universal Verification Methodology b. Create test bench development and test case coding of the one or multiple module c. Write the codes or check the code as required d. Execute the test cases and debug the test cases if required e. Conduct functional coverage analysis and document the test cases including failures and debugging procedures on SharePoint/ JIRA or any other platform as directed f. Test the entire IP functionality under regression testing and complete the documentation to publish to client g. Troubleshoot, debug and upgrade existing systems on time & with minimum latency and maximum efficiency h. Write scripts for the IP i. Comply with project plans and industry standards 2. Ensure reporting & documentation for the client a. Ensure weekly, monthly status reports for the clients as per requirements b. Maintain documents and create a repository of all design changes, recommendations etc c. Maintain time-sheets for the clients d. Providing written knowledge transfer/ history of the project Mandatory Skills: Analog Circuit design. Experience: 1-3 Years.

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3.0 - 5.0 years

5 - 7 Lacs

Kolkata

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Role Purpose The purpose of this role is to perform the development of VLSI system by defining the various functionalities, architecture, layout and implementation for a client Do 1. Conduct verification of the module/ IP functionality and provide customer support a. Understand the architecture of the module or the IP and create verification environment and the development plan as per Universal Verification Methodology b. Create test bench development and test case coding of the one or multiple module c. Write the codes or check the code as required d. Execute the test cases and debug the test cases if required e. Conduct functional coverage analysis and document the test cases including failures and debugging procedures on SharePoint/ JIRA or any other platform as directed f. Test the entire IP functionality under regression testing and complete the documentation to publish to client g. Troubleshoot, debug and upgrade existing systems on time & with minimum latency and maximum efficiency h. Write scripts for the IP i. Comply with project plans and industry standards 2. Ensure reporting & documentation for the client a. Ensure weekly, monthly status reports for the clients as per requirements b. Maintain documents and create a repository of all design changes, recommendations etc c. Maintain time-sheets for the clients d. Providing written knowledge transfer/ history of the project Mandatory Skills: VLSI Board Design. Experience: 3-5 Years. >

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8.0 - 10.0 years

8 - 12 Lacs

Bengaluru

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Eurofins Scientific is an international life sciences company that provides a wide range of analytical testing services to clients across multiple industries. From food and pharmaceuticals to environmental and cosmetic products, Eurofins ensures safety, authenticity, and accuracy. With a global presence and over 900 laboratories, Eurofins is a leader in food, environmental, pharmaceutical and cosmetic product testing, as well as in genomics, clinical studies support, and other specialized diagnostic testing. Position Summary: Ensure the client receives quality data in a timely manner by reviewing laboratory documentation, generated data, calculated results, and final reports for accuracy, clarity, and adherence to GMP and/or GLP regulations, and evaluating problems/system failures to achieve efficiency gains Essential Duties and Responsibilities Applies GMP/GLP in all areas of responsibility, as appropriate Demonstrate and promote the company vision Regular attendance and punctuality Processing of simple and complex routine and non-routine data (for 3 or more areas) according to departmental, corporate, and client SOPs; read and understand analytical procedures; make sure all work is performed according to GLP/GMP requirements; perform complex calculations Communication in writing and in person with laboratory personnel in an intelligent and clear manner Exercise discretion and independent judgment with respect to matters of significance directly related to the management or general business operations through the data review process Perform review of scientific data, including, but not limited to standard preparation, calibrations, methodology, QC, sample data, integration review, compound evaluation, chemical identification, and other subjective review based on testing performed; perform complex calculations to verify results Verify the data is of sound quality and determine if data is compliant and defendable based on industry regulations and methodology May serve as technical advisor for analysts with regard to QA/QC of data Diagnose problems; solve simple problems, and suggest solution to complete problems in professional area Keep oneself and peers abreast of current developments and trends in professional area by reading and understanding internal procedures, attending/providing training sessions, by writing/revising SOPs (as required), and by assisting Group Leader / Principal Specialists in training new and existing employees Attention to details Use MS Windows applications such as Excel, Word, Access, Outlook email; create complex Excel worksheets and formulas Communicate with internal clients to discuss any findings and notify them of any necessary rework or compliance/regulatory concerns Conducts all activities in a safe and efficient manner Performs other duties as assigned Qualifications Education/Experience (BMQ): Master"™s degree in a pharma / science-related field with at least 8-10 years of experience or Ph. D degree (preferred) with 5 years in Bio/Pharmaceutical Analysis experience with knowledge of regulatory requirements and data review responsibilities Experience with chromatography and mass spectrometry analytical techniques (HPLC, GC, LC/MS, GC/MS) Experience identifying unknown compounds by mass spectrometry (ideally by LC/MS-TOF and/or LC/MS-QTOF) Additional Preferences: Experience with Agilent MassHunter software Experience with extractables and leachables testing Knowledge of USP/EP compendia, and laboratory software applications such as Waters Empower software, LIMS, Electronic Notebook is preferred Additional Information Key Candidate Attributes: Self-motivation; excellent quality of work and attention to detail Ability to communicate effectively with coworkers and internal/external clients Ability to learn new tasks quickly and to move easily from task to task Ability to handle prioritization and multiple tasks simultaneously Ability to use a personal computer and learn necessary programs Good communication skills (oral and written) Organizational ability and good judgement Science background/education and/or laboratory experience Strong Math Skills Logical Thinking, Good Reasoning Ability Motivation to excel Coaching/mentoring of peers

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3.0 - 5.0 years

5 - 7 Lacs

Hyderabad

Work from Office

Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & mitigation of escalations - Measure and report on service delivery performance metrics including customer satisfaction surveys and the incident tickets - Lead in the development of good customer service practices across the service desk - Produce statistics and management reports of the service desk to client & management - Communicate all process related changes and technical updates to the team within specific timelines to ensure adherence to service desk guidelines - Capacity planning and capability development - Conduct capacity planning exercise to provide number of agents, skill levels to meet the Account Service Desk process fulfilment - Conduct shift planning to meet the service requirements of the client as per SLAs agreed - Perform briefings to Service Desk agents on changes or deployments that may affect volumes at the Service Desk - Assist SD agents by providing first line support when workloads are high, or where additional experience is required - Develop team skills and capability in managing processes to reach the desired productivity and efficiency by conducting process training/ refresher courses, providing performance feedback and managing bottom quartile team performers. - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Train direct reportees to make right recruitment and selection decisions - Talent Management - Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability &effectiveness - Build an internal talent pool of HiPos and ensure their career progression within the organization - Promote diversity in leadership positions - Performance Management - Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. - In case of performance issues, take necessary action with zero tolerance for will based performance issues - Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Proactively challenge the team with larger and enriching projects/initiatives for the organization or team - Exercise employee recognition and appreciation Mandatory Skills: TIS Service Desk. Experience: 3-5 Years. >

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0.0 - 4.0 years

2 - 6 Lacs

Mysuru

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Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc Mandatory Skills: TIS Service Desk. >

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0.0 - 3.0 years

2 - 5 Lacs

Bengaluru

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Mortgage( Active/ Default Servicing). >

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5.0 - 8.0 years

7 - 10 Lacs

Hyderabad

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Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Mandatory Skills: Azure DevOps. Experience: 5-8 Years. >

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3.0 - 5.0 years

4 - 8 Lacs

Hyderabad

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: TIS Service Desk. Experience: 3-5 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Hyderabad

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: TIS Service Desk. Experience: 5-8 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Pune

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: TIS Service Desk. Experience: 3-5 Years.

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3.0 - 5.0 years

5 - 7 Lacs

Chennai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: TIS Service Desk. Experience: 3-5 Years. >

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1.0 - 3.0 years

3 - 5 Lacs

Mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: TIS Service Desk. Experience: 1-3 Years. >

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3.0 - 5.0 years

5 - 7 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: TIS Service Desk. Experience: 3-5 Years. >

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1.0 - 6.0 years

3 - 8 Lacs

Chennai

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: TIS Service Desk.

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0.0 - 4.0 years

1 - 4 Lacs

Kolkata

Work from Office

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc Mandatory Skills: TIS Service Desk.

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3.0 - 8.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Participate in design, development, verification, troubleshooting, and delivery of high quality firmware. Deliver resilient and robust designs -Lead and participate in technical discussions across engineering and product teams.

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3.0 - 8.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Schematic entry Component footprint/library creation Designing of High Speed PCBs to meet maximum performance Releasing of Gerber, BOM and documentation files Help resolve technical queries from PCB fabricators and contract manufacturers

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4.0 years

0 Lacs

Pune, Maharashtra, India

On-site

What You’ll Do: Firmware Engineer is responsible to understand product requirements, design and develop code, module level and system level embedded software design/coding, validation using programming language C. Provide technical solutions, follow defined processes & lead in product development & technology innovations. Enrich & foster climate of innovation to drive growth & accelerate capability development. Additionally, assisting the technical lead for conceptualization, engineering and software specification of new product platform solutions that meet the stated market requirements for performance, cost, and functionality for Embedded Systems Products. Roles: The Engineer will be involved in design & development of embedded projects encompassing functionality from industrial protocols stacks, cybersecurity feature implementation and to the development of a shared, reusable, secure, scalable software. Its Responsibility of Firmware Engineer to Enrich & foster climate of innovation to drive growth & accelerate capability development, which includes, Contribution in product development & technology innovation by understanding product requirements, design & development, validation & feature enhancements using programming languages like Assembly, C on embedded systems. Contribute in Project, process, and overall technical execution on firmware development activities of product development. Collaborate with global product engineering team and perform software development activities during project execution. Firmware Engineer should be proficient with current firmware development technology, tools and practices, and have capabilities in quickly learning and developing a large set of communication protocol technologies, languages C, C++ and concurrent software development. Basic Hardware Design Knowledge and Hardware/Firmware Debugging Skills Hand on experience of lab instruments – Oscilloscopes, Logic Analyzers etc. Develops an understanding of both technology and product concepts and is able to articulate product and software design. Ensures quality of delivery in accordance with the plan adhering to the standard practices used in agile/waterfall model. Participate in solution and code reviews with team members for modules/tasks and ensuring that best practices and efficient coding standards are adhered to. Work directly with stakeholders, engineering, and test to create high quality products that solve customer problems. Propose and provide innovative, competitive technical solutions which can make significant business impact and provide value to stakeholders. Protects intellectual property through patent disclosures. Skills: Demonstrated skill in developing original designs with C/C++ in embedded environments including bare-metal, multi-threaded RTOS, and embedded operating systems. Must have specific experience with common 8/16/32-bit microcontroller and/or embedded processing platforms such as STM32 and ESP32. Experinece in independently using electronics lab equipment to develop/troubleshoot low-level drivers and hardware integration for interfaces such as I2C, SPI, UART, USB, etc. Must have a strong understanding of embedded software design and architectural concepts as well as the integration between firmware and hardware. Experience with Agile methodologies and scrum teams is preferable. Well-developed written and verbal communication skills. Skilled in writing specifications and end-user documentation. Experience with software tools like JIRA, JAMA, Coverity, Black Duck is preferable. Must have a strong understanding of software development tools and methodologies used in the context of embedded systems. Familiarity with source control via established systems such as Git. Qualifications: Qualification - BTech/BE or MTech/ME 4-6 Years of experience Skills: Embedded C coding expereince Should have expereince in RTOS Excellent communication skills and the ability to work with various cultures across the globe ]]>

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10.0 - 13.0 years

10 - 15 Lacs

Bengaluru

Work from Office

Position Responsibilities: Work cross-functionally across design, hardware, software, test, life cycle engineering & support Design, develop & port firmware for motorized fastening systems in C, C++ on RTOS Work closely with motor control experts to implement programmable fastening strategies and behaviors through software algorithms Qualifications Knowledge, Skills and Abilities: Must have: embedded systems programming C/ C++ on RTOS Multithreaded programming Programming data transfer over SPI, UART, PCIe Integration, debugging skills Nice to have: Basic knowledge of dc motor control for speed and torque Experience:Must have : 10+ years of experience as a software development engineer 5+ years of experience in all the embedded systems programming areas listed above Nice to have: Experience with motor control electronics and software for any product

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2.0 - 6.0 years

4 - 7 Lacs

Uttar Pradesh

Work from Office

Job role: Handle current portfolio of Light Commercial Vehicles Handling the loans of Commercial (Used/New). Handle the whole process of providing Vehicle loan to customers. Follow up EMI customers & arrears customers for collection. Developing the new market area and gathering market information. Always try to make new market to generate sales. Making good relation with Dealers and also with existing Clients.

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3.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Position: Electronics Engineer Location: Ahmedabad Employment Type: Full-time Job Responsibilities: Design and optimise low-noise analog front-end (AFE), low-noise, efficient DC-DC power supply circuits. Select and integrate high-resolution ADCs, precision op-amps, and mixed-signal conditioning circuits. Develop bias voltage circuits for detectors and minimize thermal drift. Perform PCB layout for low-noise analog systems (shielding, grounding, EMI/EMC mitigation). Collaborate with the FPGA team for sensor calibration and data acquisition. Required Skills & Experience: 5+ years in analog/mixed-signal design (preferably for sensors, imaging). Worked in ISRO is a plus Hands-on experience with: Low-noise pre-amplifiers, High-resolution ADCs, PCB design tools. DC-DC converters (isolated buck/boost), LDOs, and power sequencing,Thermal electric cooler (TEC) drivers, Thermal simulation tools, Low pass filters. Familiarity with thermal IR detectors (cooled/uncooled) is a big plus. Knowledge of thermal stability techniques. Education: B.Tech/M.Tech in Electronics Engineering or related field. Position: Embedded Systems Engineer – FPGA & Digital Design-2 nos(3+ Years Experience) Location: Ahmedabad Employment Type: Full-time Job Responsibilities: FPGA-Based Image Processing:Develop real-time algorithms for imager on FPGA (VHDL/Verilog). Optimise high-speed sensor interfaces (LVDS, SPI, parallel buses) for detectors. Implement data compression/streaming (GigE, USB3, or custom protocols). Microcontroller/Digital Electronics:Integrate microcontrollers (ARM Cortex, RISC-V) for system control. Design digital logic circuits (CPLDs, GPIO expanders) for peripheral interfacing. Collaborate on embedded firmware (C/C++) for real-time operation. System Integration:Bridge FPGA + MCU communication (AXI, SPI, UART). Debug mixed-signal PCB designs (oscilloscopes, logic analyzers). Signal Integrity. Required Skills & Experience: 3+ years in FPGA + Embedded Systems (imaging/sensor applications preferred). Proficient in VHDL/Verilog (Xilinx Zynq, Intel Cyclone, Lattice ECP5). Experience with high-speed serial protocols (LVDS, JESD204B, MIPI). Hands-on with ARM Cortex (STM32, NXP), RISC-V, or PIC MCUs. Familiarity with digital interfaces (I2C, SPI, UART, PWM). Education: B.Tech/M.Tech in ECE/Embedded Systems/Digital Electronics.

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