24 Mice Operations Jobs

Profile Summary: Benchmark Incentive & Leisure Travels Pvt Ltd, a leader in the Indian travel industry, is seeking a seasoned and meticulous Manager for MICE Operations to join our corporate travel division in Bengaluru. We are looking for an experienced leader with 7-10 years of hands-on experience in the end-to-end operational management of high-stakes domestic and international MICE projects. The ideal candidate is a master of logistics, an expert coordinator with global partners, a sharp negotiator, and an inspiring team leader who thrives on flawless execution. You will be the operational architect responsible for transforming complex client requirements into perfectly delivered realities, managing everything from global vendor negotiations to on-site crisis management. If you have a proven track record of leading a team and executing world-class corporate movements, we invite you to apply. About Benchmark Incentive & Leisure Travels: For decades, Benchmark Incentive & Leisure Travels Pvt Ltd has been a hallmark of excellence in the travel industry. We are specialists in crafting bespoke travel experiences, with a formidable reputation in the MICE (Meetings, Incentives, Conferences, and Exhibitions) sector. Our synergy with our events arm, Benchmark Experiences, allows us to offer integrated, world-class solutions to a prestigious corporate clientele. Our foundation is built on delivering precision, quality, and unparalleled service on a global scale. Role Overview: As the Manager of MICE Operations, you are the operational backbone of our MICE division. You will take the lead after a project is sold, assuming full responsibility for its successful planning, execution, and closure. This is a senior leadership role that involves managing a dedicated operations team, overseeing complex logistics for both domestic and international projects, and ensuring complete client satisfaction through impeccable service delivery. You will be accountable for budget adherence, supplier performance, and the overall success of every MICE group movement. Key Responsibilities: End-to-End Project Management: Take complete ownership of projects post-handover from the sales team, from initial planning to final billing and reporting. Develop detailed critical path timelines, operational checklists, and project plans for each MICE group. Manage project budgets meticulously, ensuring cost control and profitability targets are met. Team Leadership & Development: Lead, mentor, and manage a team of MICE operations executives, delegating tasks and overseeing their performance. Foster a culture of excellence, proactivity, and teamwork within the operations department. Supplier & Partner Coordination: Source, negotiate with, and manage a global network of partners and suppliers, including Hotels, Airlines, Destination Management Companies (DMCs), Restaurants, and Activity Suppliers. Liaise and coordinate effectively with national and international Tourism Boards to gather information, support, and resources for various destinations. Draft and manage contracts with all partners, ensuring favourable terms and conditions. Continuously evaluate vendor performance to maintain our high standards of quality. Logistics & Operational Execution: Oversee all logistical components, including group flight bookings, visa processing, travel insurance, accommodation arrangements, and ground transportation. Coordinate with clients and internal teams for all on-ground requirements, including venue setup, audio-visuals, F&B, entertainment, and social events. On-site Management & Client Servicing: Lead or supervise on-site execution for key MICE projects, acting as the primary point of contact for senior client stakeholders. Demonstrate exceptional problem-solving skills, handling any on-ground issues or emergencies calmly and effectively. Financials & Reporting: Oversee the preparation of post-event reports, client feedback forms, and final financial reconciliations. Create and deliver clear, professional presentations for internal reviews and client updates. Required Skills and Qualifications: Experience: 7-10 years of progressive experience specifically in MICE Operations. A minimum of 3 years in a team leadership or managerial capacity is mandatory. Scope Expertise: Demonstrable experience in independently managing both domestic and large-scale international MICE projects is essential. Operational Acumen: In-depth, practical knowledge of global MICE logistics, including group air ticketing, visa formalities for various countries, and hotel contracting. Leadership Skills: Proven ability to lead, manage, and motivate an operations team effectively. Technical Proficiency: Must be well-versed in creating clear, professional, and detailed presentations using MS PowerPoint for client updates, project plans, and post-event reports. Proficiency in MS Excel is also required. Personal Attributes: Exceptional organizational and multitasking skills with a keen eye for detail. Excellent crisis management and on-the-spot problem-solving abilities. Strong, professional communication and client relationship management skills. Willingness to travel extensively, both within India and internationally, often on short notice. Education: A Bachelor's or Master's degree in Tourism & Hospitality, Business Management, or a related field is preferred. Why Join Benchmark? Lead a key, high-growth division within one of India's most respected travel companies. Gain exposure to prestigious, high-value MICE projects for leading corporate brands. An opportunity to shape and grow a talented operations team. Be part of a professional and supportive work environment that rewards performance and leadership.

Handling Domestic Tour Packages/ Hotel Bookings/ Transport. Handling client queries for Hotel Booking /Tours Packages. Making Itineraries/ Proposals & Costing Must have experience into MICE Operations

Job Title : MICE Operations and Contracting Manager Location : Mumbai Department : Corporate Services - MICE Reporting To : AVP Role Overview The MICE Operations and Contracting (International) Manager is responsible for managing end-to-end international & Domestic MICE operations, including event planning, execution, and contracting. This role emphasizes building a strong network of Hoteliers, international & Domestic vendors and suppliers, negotiating competitive agreements, and ensuring seamless delivery of high-quality events for clients. Key Responsibilities MICE Operations Plan, coordinate, and execute international & domestic MICE events, ensuring alignment with client expectations and budgets. Handle all aspects of event logistics, including travel arrangements, accommodations, venues, transport, visas, and on-site support. Collaborate with cross-functional teams to deliver customized itineraries and event programs. Manage on-ground operations for international & domestic events, ensuring smooth execution and client satisfaction. Oversee risk management for international & Domestic travel and event logistics, ensuring compliance with safety protocols and regulations. Provide regular status updates and detailed reports to senior management and clients. Contracting & Vendor Management Develop and maintain a strong network of international & Domestic suppliers, including hotels, DMCs, transport companies, and event service providers. Negotiate competitive rates, value-added benefits, and exclusive terms with international & Domestic vendors. Establish long-term partnerships with reliable suppliers to ensure consistent quality and support. Conduct periodic performance evaluations of vendors and update the preferred supplier database. Client Relationship Management Act as the main point of contact for international and domestic MICE clients, providing expert guidance and support. Present customized proposals that align with client objectives, ensuring a high level of personalization and innovation. Address client concerns and provide prompt resolutions to ensure customer satisfaction and repeat business. Budgeting & Financial Management Develop and manage budgets for international and domestic MICE projects, ensuring profitability and cost control. Monitor financial aspects of contracts, ensuring alignment with revenue and margin goals. Prepare detailed post-event financial reports, analyzing variances and areas for improvement. Market Research & Innovation Stay updated on global MICE trends, emerging destinations, and innovative event technologies. Analyse competitor offerings to identify opportunities for differentiation. Recommend creative solutions to enhance the companys international MICE portfolio. Team Leadership Train and mentor team members on international & Domestic MICE operations and contracting best practices. Set clear objectives and monitor team performance to ensure high standards of service delivery. Key Skills & Competencies Expertise in international & Domestic MICE operations, including destination knowledge and event logistics. Strong negotiation and contracting skills with international suppliers. Excellent communication, presentation, and client management skills. Ability to manage complex multi-country itineraries and large-scale international & Domestic events. Ability to manage multiple projects and meet tight deadlines. Proficiency in travel management tools, event planning software, and CRM platforms. Cultural sensitivity and adaptability to work in a global environment. Qualifications & Experience Bachelors degree in Hospitality, Tourism, Event Management, or related field (MBA preferred). 510 years of experience in MICE operations and contracting, with a focus on international & Domestic events. Proven track record of managing large-scale MICE projects in multiple international destinations. Strong vendor network and experience negotiating contracts with global suppliers. Knowledge of visa processes, international regulations, and travel compliance requirements. Key Performance Indicators (KPIs) Revenue growth and profitability of international & Domestic MICE projects. Cost savings achieved through effective contracting and negotiation. Client satisfaction and repeat business rates. Quality and timeliness of event execution. Expansion and diversification of international supplier networks. Role: Tourism Services - Other Industry Type: Travel & Tourism Department: Food , Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Tourism Services Education UG: Any Graduate

Handling Domestic Tour Packages/ Hotel Bookings/ Transport. Handling client queries for Hotel Booking /Tours Packages. Making Itineraries/ Proposals & Costing Must have experience into MICE Operations

Role & responsibilities Coordinate with international suppliers for travel related services Contract with suppliers like hotels, restaurants, transport providers, and sightseeing vendors Negotiate and secure the best possible rates and service terms Book and confirm all required services for the group Manage and oversee group movements during travel Handle on-ground queries and provide prompt assistance Ensure smooth execution of overall travel plan Take complete ownership of client satisfaction throughout the trip Preferred candidate profile Good knowledge of UK & Europe destination Excellent communication skills Decision making skills Prior experience with UK/Europe DMC

We are Hiring For MICE Operations Location - Mumbai & Delhi/NCR Roles & Responsibilities - Oversee the planning, coordination, and execution of MICE events, ensuring all operational aspects are handled efficiently. Liaise with clients to understand their requirements and provide tailored solutions. Prepare and manage budgets for events, ensuring cost-effectiveness without compromising on quality. Arrange travel, accommodation, and on-ground support for delegates and corporate groups. Required Skill - 2 to 7 years of experience in MICE operations within the travel industry. Strong understanding of event logistics and operational planning. Excellent vendor negotiation and management skills. Strong communication, problem-solving, and organizational skills. Interested candidates can drop their resume on komal.jain@gilpintravelindia.com

Role & responsibilities Handle / generate leads Determine requirements of a client and advise them of possible options Booking end to end flight tickets, ground transport, meeting venues, leisure travel and other services Engaging in active negotiations and closing of orders from Individual and corporate clients Collect deposits and balances Use promotional techniques and prepare promotional materials to sell itinerary tour packages Handle unforeseen problems and complaints and determine eligibility for money returns Create and update electronic records of clients Maintain relationships with key persons Keep financial statements and documents Preferred candidate profile Minimum 3 years of work experience Proven working experience as a Travel Consultant Excellent knowledge of traveling software (computer reservations systems Proficiency in English; knowledge of Kannada and Hindi is an added advantage Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc) Ability to present, persuade and communicate effectively Demonstrable ability to handle crisis

Role & responsibilities Develop, plan and implement sales strategies to drive cabin sales and achieve revenue targets. Identify and engage directly with corporate clients across various industries to promote Cordelia Cruises as a premium business and leisure option. Networking: Establish and maintain strong relationships with corporate clients, travel agencies, and key stakeholders. Proactively seek and develop new business opportunities to expand corporate partnerships and market reach. Present and communicate the unique value proposition of Cordelia Cruises to clients, focusing on corporate experiences, MICE (Meetings, Incentives, Conferences, and Exhibitions), and leisure travel. Ensure a high standard of client service, identifying and addressing corporate client needs effectively. Represent Cordelia Cruises at corporate events, trade shows, and networking functions to enhance brand visibility and develop strategic business relationships. Work closely with the internal teams, including operations and customer service, to ensure a seamless experience for corporate clients. Maintain accurate sales data, forecasts, and client relationship records, leveraging analytics to track performance and optimize sales strategies Skills & Experience: Proven corporate sales experience in the travel, hospitality, or luxury service industry, preferably in high-end hotels, airlines, or luxury travel brands. Strong ability to build and maintain direct relationships with corporate clients from various industries. Excellent negotiation, communication, and presentation skills with the ability to engage decision-makers. Strategic mind-set with a results-driven approach to achieving revenue growth and business expansion. Good knowledge of corporate travel trends, sales analytics, and market insights. Be part of Indias premier cruise line and drive strategic corporate partnerships. Contact Details Tanya 9324022307 tanyapoasis@gmail.com

Location: Gurugram, Haryana Company: Hi Tours India Pvt Ltd Department: MICE & Outbound Company Overview- Hi Tours has been a leader in the inbound travel industry for decades , and now we are expanding our outbound division under HI Offsite , catering to outbound and MICE travel . As we build a strong outbound team, we are looking for passionate and experienced professionals to join us in curating exceptional travel experiences for corporate groups, MICE incentives, conferences, and short-haul/domestic destinations . Job Description- We are seeking a dynamic and results-driven Sales Executive- MICE Process to join our team. The ideal candidate will be responsible for qualifying leads from the website, selling customized travel packages, and handling corporate group inquiries . The candidate must have a strong understanding of domestic and short-haul destinations and should be skilled in curating and selling MICE & Outbound travel solutions. Key Responsibilities: Qualify and convert leads from the website and other inbound sources. Understand client requirements and propose tailor-made MICE & Corporate travel packages. Maintain thorough knowledge of domestic and short-haul destinations to recommend the best options. Handle corporate group travel requests, including itinerary planning, pricing, and negotiations. Coordinate with hotels, transport providers, and partners for seamless execution of packages. Achieve sales targets by effectively promoting and selling MICE & Outbound packages. Ensure excellent client service and relationship management. Stay updated on market trends, competitor offerings, and new travel products. Requirements: Experience of 2-6 years in MICE sales, corporate travel, or a similar role. Strong understanding of domestic and short-haul destinations and MICE operations. Excellent communication, negotiation, and sales skills. Proficiency in CRM systems and travel booking platforms is a plus. Bachelor's degree in Tourism, Hospitality, Business, or a related field preferred. Benefits: Competitive salary and performance-based incentives. Comprehensive benefits package including health insurance, retirement plans, and vacation benefits. Opportunities for career advancement and professional development. Dynamic and collaborative work environment with a passionate team of travel professionals. Travel perks and discounts on company products and services.

Role & responsibilities 1. Prepare the annual marketing Plan (proposed way forward) in alignment to Tourism Boards Strategy with dedicated focus on MICE 2. Ensure achievement of monthly / quarterly / annual targets and objectives defined for the Tourism Board 3. Analyse business needs to identify new opportunities over and above the present core businesses 4. Develop new business relationships with MICE agents to generate and negotiate deliverables/prices 5. Strategize with regards to alliances/partners to increase the brand awareness for the Tourism Board within the MICE space 6. Identify alliances/partners keeping in mind the opportunities at hand In addition to the above the Team Member will also be responsible for the below: Complete responsibility of managing day to day activities for Tourism board with regards to promotions for Weddings and MICE Actively meet OTAs, MICE agents and families/clients interested in big Events and movements. Generate leads for MICE groups Training and hand-holding trade - Identifying MICE agents and MICE tour operators pan India having the potential to promote the destination, creating training modules and imparting them. Plan and execute innovative marketing strategies, joint promotions with MICE agents, OTAs etc. Solicit participation from private sector partners in promoting the destination Complete coordination with all departments at HO, discuss strategies, budgets, growth chart, connect with Tourism Boards on MICE and Corporate movements, incentive programs, and also monitoring and motivating agents to achieve given targets and deliverables Preferred candidate profile Preferably Travel & Tourism Background with 3- 4 years MICE experience required. Perks and benefits Fixed Salary + Medical Insurance + Annual Performance Bonus

We are looking for a seasoned and strategic leader to oversee our Operations team within the Travel, Tourism, and MICE (Meetings, Incentives, Conferences, and Events) sectors. • Familiarity with domestic clientele and hotel partnerships is essential

Job Description / Responsibilities Lead Generation and Sales Process: Generate leads, manage the sales process, and follow up with MICE clients, addressing their needs with strong communication skills to guide them toward suitable solutions. Cross-Selling and Promotion: Promote and cross-sell destinations and services to enhance client experiences and meet business objectives. Client Consultation: Use consultative selling to advise clients on ideal products and services based on their requirements and budgets. Relationship Building and Client Support: Build strong client relationships, handle feedback, and address complaints promptly and professionally to ensure high satisfaction and loyalty. Market Awareness: Stay updated on trends and competitor offerings to refine sales strategies and add value to client proposals. Performance Tracking: Monitor sales metrics and adjust strategies to meet targets and improve sales effectiveness Thanks & Regards, Surekha RP Senior HR 9573948067

We are Hiring For MICE Operations Location - Mumbai Roles & Responsibilities - Oversee the planning, coordination, and execution of MICE events, ensuring all operational aspects are handled efficiently. Liaise with clients to understand their requirements and provide tailored solutions. Prepare and manage budgets for events, ensuring cost-effectiveness without compromising on quality. Arrange travel, accommodation, and on-ground support for delegates and corporate groups. Required Skill - 2 to 7 years of experience in MICE operations within the travel industry. Strong understanding of event logistics and operational planning. Excellent vendor negotiation and management skills. Strong communication, problem-solving, and organizational skills. Interested candidates can drop their resume on komal.jain@gilpintravelindia.com

Position :- Operation Manager Location :- Lucknow, Uttar Pradesh Experience:- Min 3 years. Background:- Preferred from event or advertising firm Role & responsibilities Will assist in operations in both pre and post event activity. Brief the team regarding the approaches for the successful event. Assists in the sales process and revenue forecasting for customer groups. Up-sells products and services throughout the event operations process. Works with the team and customers to address operational challenges associated with groups/events. Oversee and supervise the Meeting Center concierge vendor. Manage and review daily/weekly scheduled meetings at Meeting Center. Maintain communication with the Facility Dept. to insure timely response and setup. Pre-Event and onsite communication, coordination with event hosts/delegates. Established and met goals and management operations to maximize productivity and outcomes. Preferred candidate profile Should be having good communication skills, management skill, supervising skill. Must have the knowledge regarding Ms office, TeamMeets, Ms Office presentation and other computer knowledge.

ABOUT UNITILE: Unitile: 30 Years of Transforming Spaces For three decades, Unitile has been a symbol of innovation, trust, and excellence in the building materials industry. Recognized as India's #1 raised access floor brand and Asias Prestigious Rising Brand (2021) by BARC, we continue to set benchmarks in intelligent and sustainable solutions. As a Great Place to Work Certified company, we foster a culture of trust, respect, and collaboration, empowering our teams to drive global success. With over 15,000 workplace transformations worldwide, our expertise in modular flooring systems, structural ceilings, partitions, and acoustics ensures spaces that are efficient, adaptable, and future-ready. Guided by sustainability and a user-centric approach, Unitile remains committed to shaping the spaces of tomorrow. JOB SUMMARY: As a Travel and Events Executive, you will be responsible in assisting the business travel events as and when required. You will be responsible for booking flights, hotels, and tours for their clients. The goal is to enhance satisfaction and acquire an expanding and dedicated clientele. KEY RESPONSIBILITIES: Assist with end-to-end travel planning across PAN India (airlines, trains, transport, hotels) & International efficiently and cost-effectively. Coordinate end-to-end corporate event logistics, including MICE. Handle and process all incoming travel requests promptly. Negotiate with vendors to secure competitive rates for travel and events. Assist promptly with visa applications and related formalities. Provide regular travel updates and logistic information to travellers. Manage emergency travel changes or cancellations calmly and professionally. Explore suitable venues and locations for events as required. Provide on-site event support to ensure smooth execution and timely issue resolution. Collaborate with internal stakeholders to align event objectives and requirements. REQUIRED SKILLS, QUALIFICATION AND EXPERIENCE: Skills: Strong interpersonal and communication skills. Ability to effectively communicate with the internal and external stakeholders Ability to work independently and as part of a team. Strong time management skills. High on ethics and integrity Multitasking ability Qualification and Experience: Preferred bachelor's degree in any stream. 2 - 5 years of experience in ticketing, flight booking, visa. Experience in handling events would be an added advantage. Salary would be in line with the experience

We are looking for a seasoned and strategic leader to oversee our Operations team within the Travel, Tourism, and MICE (Meetings, Incentives, Conferences, and Events) sectors. Familiarity with domestic clientele and hotel.

Handling Domestic Tour Packages/ Hotel Booking/ Transport Handling Client Queries for Hotel Booking/ Tour Packages Making Itineraries/ Proposals/ Costing

Candidate will re responsible for end to end MICE Operation for outbound.

• Attending queries & sending proposals for Hotel Bookings/ Tour Packages/ Group Handling. • Preparing Itineraries, Costing & Must have experience in MICE Operation. Collaborate with vendors • Assist MICE Operations Manager in leading the team.

Industry: Travel/MICE Industry only Experience: 10+ years of experience in B2B operations background Proven expertise in end-to-end event planning, execution, and logistics management

Sales & Business Development: Identify, develop, and maintain relationships with corporate clients, event planners, and agencies for MICE business. Assist in achieving revenue targets by selling event spaces, conference packages, and related services. Respond to inquiries, prepare proposals, and negotiate contracts to secure bookings. Conduct sales calls, site inspections, and client meetings to promote the venue and services. Work closely with the marketing team to develop promotional campaigns and sales strategies. Event Coordination & Client Servicing: Act as a liaison between clients and internal teams (operations, catering, reservations) to ensure smooth event execution. Provide guidance and support to clients throughout the event planning process. Ensure that all event requirements are communicated effectively to the operations team. Attend major industry trade shows, networking events, and sales missions to promote the company. Reporting & Administration: Maintain an updated database of leads, bookings, and client interactions in the CRM system. Prepare reports on sales performance, market trends, and competitor analysis. Assist in forecasting and budgeting for MICE sales. Ensure compliance with company policies and industry regulations. Requirements & Qualifications: Bachelors degree in Hospitality, Business Administration, Marketing, or a related field experience in MICE sales, hotel sales, or event management. Strong communication, negotiation, and presentation skills. Ability to build and maintain strong relationships with clients and partners. Excellent organizational and multitasking abilities. Proficiency in CRM software, Microsoft Office, and other sales tools. Knowledge of the hospitality and events industry trends. Flexibility to travel and work evenings or weekends when required.

We are seeking a dynamic Senior Manager Sales with extensive experience in the MICE (Meetings, Incentives, Conferences, and Exhibitions) industry to drive our sales efforts. The ideal candidate will possess a strong background in MICE or a related travel field, with proven abilities in client management, target achievement, and team collaboration. Key Responsibilities: Experience & Expertise: Minimum 10+ years of experience in the MICE industry. Strong understanding of MICE operations and industry dynamics; candidates from a travel background with client-facing experience will also be considered if they demonstrate a willingness to learn. Communication & Technical Skills: Excellent communication skills with proficiency in computer applications such as Excel, PowerPoint, and other relevant tools. Sales & Target Achievement: Ability to meet sales targets and maximize profits, with a minimum top-line target of 15-18 crore. Develop and implement effective sales plans and goals to drive revenue growth. Client Management: Manage client queries independently and maintain strong client relationships. Leverage an existing client base to drive sales and expand business opportunities with FCM. Team Collaboration: Work collaboratively with internal teams (Operations, Contracting, etc.) to ensure seamless execution of client requirements and projects. Be a proactive team player who contributes to the overall success of the team. Proactivity & Accountability: Take full responsibility for assigned projects from initiation to completion. Be proactive in identifying and acquiring new sales opportunities through lead generation and diligent follow-up. Sales Planning: Develop and maintain a comprehensive sales plan to achieve targets and drive business growth. Additional Qualifications: Proven track record of sales success in the MICE industry or a related travel sector. Strong organizational skills with the ability to manage multiple tasks and prioritize effectively. Demonstrated ability to work independently and as part of a team. Results-oriented with a strategic approach to achieving sales goals. Preferred Attributes: Proactive and self-motivated with a strong drive to succeed. Ability to adapt to a fast-paced environment and handle complex client needs.

Good knowledge of domestic destinations Hotel Booking / MICE handling/ Conference booking. Cab / Transport arrangements Itinerary designing & creation Rate negotiation / Rate contracting. MICE experience required .

Handling domestic hotel ,holiday packages & transport. Attending queries for Hotel/Tours/Packages. Sending Proposals for Package Tours & Hotel Bookings, Preparing Itineraries & costing. knowledge for holiday packages of Indian tourist spots.