Manager - Medical Information Call Center (MICC) Qinecsa Solutions

9.0 - 14.0 years

18 - 25 Lacs

bengaluru

Work from Office

Primary Responsibilities Monitors the project closely throughout the engagement with the customer and keeps close contact with customers. Record, maintain and track the metrics for team members as well as project performance Ensure compliance with applicable client procedures and defined KPIs for all services. Initiate internal deviations and escalate in case of miss in KPIs As a leader of people and teams, manages the teams expectations and their growth within the organization and recruits and selects the right resources for the project and preparation for client interviews . Responsible to provide feedback and career guidance to his team members, assess their performance and conduct apprai...

Posted 3 weeks ago

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Senior Manager / Associate Director - MICC - Pharmacovigilance Cliniminds

6.0 - 10.0 years

25 - 35 Lacs

noida

Remote

CLINIMINDS IS RECRUITING FOR LEADING US BASED PHARMACOVIGIALNCE COMPANY Role & responsibilities Respond to inquiries and complaints from HCPs, pharmacies, distributors, consumers, and Sales Representatives. Investigate, document, and ensure accurate responses on the appropriate forms/databases. Determine if inquiries require further investigation, triaging complaints or adverse events according to Drug Safety and Quality Assurance Protocols . Manage client expectations to ensure satisfaction and meet or exceed deliverables. Assist in process-related and administrative work , including maintaining compliance for client-specific documents and folders. Act as the primary contact point for proje...

Posted 1 month ago

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Lead- MICC NAVITAS LIFE SCIENCES

6.0 - 10.0 years

0 - 0 Lacs

Bengaluru

Work from Office

About Navitas Life Sciences: Navitas Life Sciences is a technology-backed global clinical research organization, headquartered in Princeton, NJ, with over 1000 employees and spread across 5 countries. At Navitas Life Sciences, we are committed to accelerate time to market for life-saving therapies. We are a technology driven CRO with end-to-end and point services and solutions for drug development and beyond. We provide outsourced data science, regulatory & safety, and full-service CRO services to large and mid-sized biopharmaceutical clients. Navitas Clinical Research provides full service CRO offerings to global biopharma companies. Navitas Data Sciences is our global clinical data functio...

Posted 5 months ago

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