Exp Service Desk Support Executives, Team Leads, Quality with Win 365 White Horse Manpower Consultancy

2.0 - 7.0 years

7 - 9 Lacs

Hyderabad

Work from Office

Provide Level 1 &Level 2 support to end-users across locations Handle incident and request tickets related to MIC Exchange (Microsoft Exchange) Win365 (Windows 365 Cloud PC) 1, Service Desk Support Executives, 2, Team Leads, 3, Quality Analysts Required Candidate profile Maintain ticketing system logs and ensure SLAs are met Escalate complex technical problems to L3 support or infrastructure teams Familiarity with ticketing systems like ServiceNow, Remedy, etc. Perks and benefits Perks and Benefits

Posted 1 month ago

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