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Data Engineer II Etech Global Services

3.0 - 7.0 years

0 Lacs

gandhinagar, gujarat

On-site

As a Data Engineer II - Speech Analytics at Etech Insights in Gandhinagar, you play a crucial role in ensuring quality assurance support for various campaigns through audit processes. Your responsibilities include: - Initiating the audit process for new campaigns assigned by Project Leader/Account Leader - Interacting with Operations to ensure QA support meets campaign expectations - Designing Audit Forms, obtaining approvals, and placing them online in QEval - Initiating MI/BI studies as needed and driving process improvement initiatives - Possessing comprehensive knowledge of all audited campaigns - Monitoring QA team utilization, audit accuracy, and ensuring 95% schedule adherence - Assis...

Posted 1 day ago

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