63 Mgcp Jobs - Page 3

Project Role : Systems Engineering Practitioner Project Role Description : Design & develop engineering systems associated with physical products including feature functionality, engineering architecture, system integrations, simulations, and test methods. Manage feature plan implementation conduct design failure mode effect analysis (DFMEA) Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Systems Engineering Practitioner, you will design and develop engineering systems associated with physical products. Your typical day will involve managing feature plan implementation, conducting design failure mode effect analysis (DFMEA), and ensuring the successful integration of engineering architecture. You will also be responsible for conducting simulations and test methods to ensure the functionality and quality of the products. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with cross-functional teams to gather requirements and design engineering systems. Develop and implement engineering architecture for physical products. Conduct simulations and test methods to validate the functionality and performance of the systems. Manage feature plan implementation and ensure timely delivery. Perform design failure mode effect analysis (DFMEA) to identify and mitigate potential risks. Provide technical guidance and support to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in Unified Communication and Collaboration Implementation. Strong understanding of engineering principles and practices. Experience in designing and developing engineering systems. Knowledge of system integration techniques and methodologies. Hands-on experience with simulations and test methods. Good To Have Skills:Experience with network protocols and technologies. Additional Information: The candidate should have a minimum of 3 years of experience in Unified Communication and Collaboration Implementation. This position is based at our Gurugram office. A 15 years full time education is required. Qualifications 15 years full time education

Skill required: Next Generation Customer Operations - Incident Management Designation: Business Advisory Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.The Incident Manager (IM) acts as the single commander to work with our Customer Service and Support engineers and our customers to coordinate complex reactive support to resolution and provide insights into operational health opportunities for a set portfolio of accounts. They are responsible for representing the customer's business impact, supporting in the end-to-end problem resolution and problem identification against the case portfolio. They help monitor reactive cases owned by internal support organizations and ensure correct case reporting and trending is in place for the account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health. The team works with engineers as needed to investigate the customer issue further to understand the root cause to drive prevention. What are we looking for? Ability to manage multiple stakeholders Collaboration and interpersonal skills Commitment to quality Prioritization of workload Ability to establish strong client relationship Ability to manage multiple stakeholders Collaboration and interpersonal skills Commitment to quality Prioritization of workload Ability to establish strong client relationship Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP FIORI/Gateway architecture Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : BTech or 15 years of full time Education Summary :As a Software Development Engineer, you will be responsible for analyzing, designing, coding, and testing multiple components of application code across one or more clients. Your typical day will involve working with SAP FIORI/Gateway architecture, performing maintenance, enhancements, and/or development work. Roles & Responsibilities: Design and develop SAP FIORI/Gateway architecture-based solutions for clients. Perform maintenance, enhancements, and/or development work on SAP FIORI/Gateway architecture-based applications. Collaborate with cross-functional teams to ensure the successful delivery of SAP FIORI/Gateway architecture-based solutions. Provide technical guidance and support to team members on SAP FIORI/Gateway architecture-based solutions. Stay updated with the latest advancements in SAP FIORI/Gateway architecture and integrate innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Strong knowledge of SAP FIORI/Gateway architecture. Good To Have Skills:Experience with SAPUI5, OData, and SAP HANA. Experience in analyzing, designing, coding, and testing multiple components of application code. Experience in providing technical guidance and support to team members. Strong understanding of software development life cycle (SDLC) methodologies. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 3 years of experience in SAP FIORI/Gateway architecture. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful SAP FIORI/Gateway architecture-based solutions. Required SAP UI5 as secondary skill. This position is open for . Qualifications BTech or 15 years of full time Education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills : Unified Communication and Collaboration OperationsJob Requirements :Key Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requirements issuesTechnical Experience :-Basic understanding of voice telephony TDM / IP along with knowledge of voice networking, Signaling standards telecommunication protocols H323, SIP,SCCP, MGCP etc-Hands-on experience on industry standard enterprise PBXs like Cisco call manager-Basic knowledge on PRI and trunk configuration in Telephony system-Basic knowledge in ACD calls routing configurations-Basic troubleshooting of Cisco VoIP gateways and adjuncts -Knowledge of Voicemail Cisco Unity, IVR, Reporting etc-Basic troubleshooting knowledge with respect to the operational issues in PBX-Basic knowledge of Call accounting software Professional Attributes :-Customer focused positive attitude towards work-Good interpersonal and communication skills verbal and written-Ability to work with diverse teams a quick learner-High level of initiative coupled with a good team spirit-Positive work ethic-Basic knowledge in MS Visio, Word and ExcelEducational Qualification:-Any Degree or 3 Year Diploma Qualifications Any Degree or 3 Year Diploma

About The Role : CCNA CCNP VOICE certified engineer having relevant experience in IPT and VC platform Extensive knowledge of Cisco Video Conferencing products and VOIP networking Participate in operations optimization troubleshooting of Cisco Expressways Hands on troubleshooting Experience with SIP and H323 protocols Strong experience in Cisco UC applications such as Cisco Expressway CE TMS CMS CWMS WebEx Event Blue Jeans etc Experience with UCS platforms and VMware technologies such as vCenter vSphere EXSi and vSphere client Strong hands on of telephony dial plan design implementation and call control routing protocols such as H 323 MGCP SIP Solid understanding of TCP IP concepts and protocols such as DHCP DNS TFTP NTP and LDAP Strong experience in Cisco video endpoints Troubleshoot and resolve general Voice Unified Communications related issues with root cause analysis Primary Skills Extensive knowledge of Cisco Video Conferencing products and VOIP networking Strong experience in Cisco UC applications such as Cisco Expressway CE TMS CMS CWMS WebEx Event Blue Jeans etc Secondary Skills CCNA CCNP VOICE certified engineer having relevant experience in IPT and VC platform Solid understanding of TCP IP concepts and protocols such as DHCP DNS TFTP NTP and LDAP

Job Description: - Language Capabilities: 02 resources: Proficient in Japanese and English. With wither RNS or VOice 01 resource: Proficient in Chinese (Mandarin**) and English. With wither RNS or VOice Technical Expertise: Focus on Either Voice or Routing and Switching background who should be good in either one language Japanese or Chinese RNS Skills: - STP, SPAN, inter VLAN routing Basic knowledge of services like HSRP, ARP Basic LAN configuration- Vlans, Trunks, Ether-channels STP, SPAN, RSPAN, inter VLAN routing. IP source guard, private VLAN, port security. Routing Protocols RIP, OSPF, EIGRP, BGP MPLS Basic understanding of LDP, TDP, MPLS L2/L3 VPNs. Voice:- VOIP/CUCM/COLLAB Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express & Cisco Unity express Cisco Unity Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signaling Protocols MGCP, H323, Skinny, SIP Cisco Attendant console applications (CUEAC, CUBAC, CUDAC) Span, Vlan Routing, Stp

About The Role : - Skillset Required: UC: CUCM, IMP, Unity, CUBE, Voice Gateways ( refer JD for more) UC implementation with good troubleshooting skills Detailed skillset needed is explained below: MOP documentation, preparation comes with implementation skill , should be able to read from the doc and implement. Day1 and Day 2 support basic troubleshooting is must and what can it bring into production. Collab prod troubleshooting example:like UC feature troubleshooting, calls are not working, codex mismatch is not working , VM is not working. all of this requires troubleshooting at prod/feature level Have requirement gathering skills Cisco front door team (CFDT) engineer goes on call to understand effort estimation to understand the new requirement like how many hours it will take etc and provide to PM. This skill is an advantage Voice gateway, expressway All the components of UC, CER is there in few regions like in USA, unity, protocol knowledge like MGCP, SIP, 3rd party integration. Expressway licensing, MRA, B2B calls, Webex control hum to administer all the endpoints Video endpoints Basic call manager, unity connection and uccx. IM&P is going away but is needed. IP phones Add -on :Pyhton is an add-on not mandatory, AXL, sequeltool is used where scripts are written, and AXL is heavily used. Additional Details: - Have troubleshooting experience on Collab products is also a must

About The Role : Mandatory Skills:Good inter communication skills with hand-on experience in C, SIP/VOIP protocol & Linux commands/usages Primary Skills C Programming, SIP/VOIP, Linux

Project Role :Systems Engineering Practitioner Project Role Description :Design & develop engineering systems associated with physical products including feature functionality, engineering architecture, system integrations, simulations, and test methods. Manage feature plan implementation conduct design failure mode effect analysis (DFMEA) Must have skills :Unified Communication and Collaboration Implementation Good to have skills :NA Minimum 2 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Systems Engineering Practitioner, you will design and develop engineering systems associated with physical products. Your typical day will involve managing feature plan implementation, conducting design failure mode effect analysis (DFMEA), and ensuring the successful integration of engineering architecture. You will also be responsible for conducting simulations and test methods to ensure the functionality and quality of the products. Join our team in Hyderabad and contribute to the development of innovative engineering solutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with cross-functional teams to design and develop engineering systems. Conduct design failure mode effect analysis (DFMEA) to identify and mitigate potential risks. Manage feature plan implementation and ensure adherence to project timelines. Perform simulations and test methods to validate the functionality and performance of engineering systems. Contribute to system integrations and ensure seamless interoperability. Identify areas for improvement and propose innovative solutions to enhance engineering processes. Professional & Technical Skills: Must To Have Skills:Proficiency in Unified Communication and Collaboration Implementation. Strong understanding of engineering architecture and system integrations. Experience in conducting design failure mode effect analysis (DFMEA). Knowledge of simulation techniques and test methods for engineering systems. Familiarity with industry standards and best practices in engineering design. Good To Have Skills:Experience with project management tools and methodologies. Additional Information: The candidate should have a minimum of 2 years of experience in Unified Communication and Collaboration Implementation. This position is based at our Hyderabad office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Key Responsibilities : Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requirements issuesTechnical Experience :-Basic understanding of voice telephony TDM / IP along with knowledge of voice networking, Signaling standards telecommunication protocols H323, SIP,SCCP, MGCP etc-Hands-on experience on industry standard enterprise PBXs like Cisco call manager-Basic knowledge on PRI and trunk configuration in Telephony system-Basic knowledge in ACD calls routing configurations-Basic troubleshooting of Cisco VoIP gateways and adjuncts -Knowledge of Voicemail Cisco Unity, IVR, Reporting etc-Basic troubleshooting knowledge with respect to the operational issues in PBX-Basic knowledge of Call accounting software Professional Attributes :-Customer focused positive attitude towards work-Good interpersonal and communication skills verbal and written-Ability to work with diverse teams a quick learner-High level of initiative coupled with a good team spirit-Positive work ethic-Basic knowledge in MS Visio, Word and ExcelEducational Qualification:-Any Degree or 3 Year Diploma Qualifications Any Degree or 3 Year Diploma

Project Role : Systems Engineering Practitioner Project Role Description : Design & develop engineering systems associated with physical products including feature functionality, engineering architecture, system integrations, simulations, and test methods. Manage feature plan implementation conduct design failure mode effect analysis (DFMEA) Must have skills : Unified Communication and Collaboration Implementation Good to have skills : No Function Specialty Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary:As a Systems Engineering Practitioner, you will design and develop engineering systems associated with physical products. Your typical day will involve managing feature plan implementation, conducting design failure mode effect analysis (DFMEA), and ensuring the successful integration of engineering architecture and system simulations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Manage feature plan implementation.- Conduct design failure mode effect analysis (DFMEA).- Ensure successful integration of engineering architecture.- Perform system simulations. Professional & Technical Skills:- Must To Have Skills:Proficiency in Unified Communication and Collaboration Implementation.- Strong understanding of engineering systems and product development.- Experience in system integrations and simulations.- Knowledge of test methods and failure analysis techniques.- Good To Have Skills:Experience with project management tools and methodologies. Additional Information:- The candidate should have a minimum of 5 years of experience in Unified Communication and Collaboration Implementation.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Systems Engineering Practitioner Project Role Description : Design & develop engineering systems associated with physical products including feature functionality, engineering architecture, system integrations, simulations, and test methods. Manage feature plan implementation conduct design failure mode effect analysis (DFMEA) Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Systems Engineering Practitioner, you will design and develop engineering systems associated with physical products. Your typical day will involve managing feature plan implementation, conducting design failure mode effect analysis (DFMEA), and ensuring the successful integration of engineering architecture. You will also be responsible for developing simulations and test methods to ensure the functionality and quality of the products. Join our team in Bengaluru and contribute to the innovative and efficient implementation of unified communication and collaboration solutions. Roles & Responsibilities: Expected to build knowledge and support the team. Participate in problem-solving discussions. Design and develop engineering systems for physical products. Manage feature plan implementation. Conduct design failure mode effect analysis (DFMEA). Integrate engineering architecture into the systems. Develop simulations to test the functionality of the products. Create test methods to ensure the quality of the products. Professional & Technical Skills: Must To Have Skills:Proficiency in Unified Communication and Collaboration Implementation. Strong understanding of engineering architecture and system integrations. Experience in conducting design failure mode effect analysis (DFMEA). Knowledge of simulation techniques for testing product functionality. Familiarity with test methods to ensure product quality. Additional Information: The candidate should have a minimum of 0-2 years of experience in Unified Communication and Collaboration Implementation. This position is based in Bengaluru. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : Unified Communication and Collaboration Operations Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities Maintenance & administration of Voice PBX systems & services Responsible for handling day-to-day Voice operations, requirements & issues Technical Experience-Basic understanding of voice telephony (TDM / IP) along with knowledge of voice networking, Signaling standards & telecommunication protocols (H.323, SIP,SCCP, MGCP etc).-Hands-on experience on industry standard enterprise PBX's like Cisco call manager-Basic knowledge on PRI and trunk configuration in Telephony system.-Basic knowledge in ACD calls routing configurations.-Basic troubleshooting of Cisco VoIP gateways and adjuncts.-Knowledge of Voicemail Cisco Unity, IVR, Reporting etc.-Basic troubleshooting knowledge with respect to the operational issues in PBX.-Basic knowledge of Call accounting software Professional Attributes-Customer focused & positive attitude towards work-Good interpersonal and communication skills (verbal and written)-Ability to work with diverse teams & a quick learner-High level of initiative coupled with a good team spirit-Positive work ethic-Basic knowledge in MS Visio, Word and Excel Educational QualificationBachelor's degree in engineering Qualifications 15 years full time education