0.0 years

0 Lacs

chennai, tamil nadu, india

Remote

Job Description Experience on infra support involving windows servers, datacenter, VMs. Knowledge on windows active directory, identity & access management. User access management on windows servers. Strong Knowledge on ITIL process, hands on tools like ServiceNow. Automation tools like Tanium, MFOO, SCCM, Ansible (optional) MS SharePoint, able to navigate and maintain documentation. Handle Incidents, p1 major INC calls, troubleshoot issues on access and servers. Good hands on MS office tools, Excel (Mandatory). Data handling and reporting, PowerBI (optional) Good Communication (calls, email, chat support) Mandatory Willing to work in US shift timings, night shifts and rotational shift (24/7...

Posted 4 weeks ago

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Specialist, Application Support Fiserv

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Specialist, Application Support at Fiserv, you will invest time in understanding the application behavior and gaining a deeper understanding of all application logging. You will closely collaborate with Subject Matter Experts to document known errors, categorize business failures and system failures, and create a framework for monitoring and alerting. Your role will involve looking for enhancement opportunities in Splunk Knowledge objects, researching client impacting incidents, and evaluating Splunk knowledge objects for gap analysis. Additionally, you will engage with Deployment and Development teams to comprehend new features introduced to applications. In this position, you will be ...

Posted 3 months ago

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