323 Mfi Jobs - Page 9

Cluster Head Micro Banking Required Experience : Min 7 years Microbanking Channel Skills Customer Management Customer Acquisition Customer service, Description Target and Manpower planning for the region Ensure recruitment and training of manpower - Branch manager/Branch Sales Managers/BCM/BOM Will be responsible for meeting disbursements targets month on month. Identifying business clusters with high potential and execute penetration strategies. Tracking and improving branch profitability and portfolio quality Meeting business target including Fee income and cross sell Monitoring and mentoring the team and creating career path for team Keeping a regular track of competition and reporting new products / market developments to upstream. Managing the X bucket collection and overall portfolio management Managing internal and external audit compliance Interested Candidates may Whatsapp : Ms. Cassia (HR) - 95675 93721

Job description About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role: The Area Sales Manager Micro Finance is responsible for driving business and collections thru RMs and FEs. The role contributes towards building up a quality portfolio within an area which will contribute to overall banks MFI book Key Responsibilities: • Conduct of SAHYOG Application and Process for joint libility croup • Rectify Finacle issues related to dedupe and account opening • Drive Inedge application and its usages and spread Aawaz de awareness in CGT and GRT process • Plan branch level training for FE and RM • Ensure achievement of annual budget and maintain portfolio quality • Ensure adherence of laid down process and practices • Ensure manpower productivity of Field Executives and Relationship Managers • Ensure audit and compliance adherence Qualifications: Optimal qualification for success on the job is: • Graduate / Post Graduate / MBA • Experience of 3+ Years and Microfinance Industry Role Proficiencies: For successful execution of the job, the candidate should possess the following: • Knowledge of Core Microfinance Functions and Products. • Knowledge of risks involved in dealing FX and derivatives with banks and Financial Institutions • Good communication (both verbal & written) skills • Leadership and Inter-personal skills • Ability to work effectively across functions and demonstrated ability to coach and mentor others • Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment • Ability to prioritize and make decisions in a fast-paced environment • Ability to work as a part of team and contribute towards team goals • Ability to manage multiple tasks/projects and deadlines simultaneously #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Interested candidate share you CV to Ssrinand.Balaji@axisbank.com

Job description About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role: The Area Sales Manager Micro Finance is responsible for driving business and collections thru RMs and FEs. The role contributes towards building up a quality portfolio within an area which will contribute to overall banks MFI book Key Responsibilities: • Conduct of SAHYOG Application and Process for joint libility croup • Rectify Finacle issues related to dedupe and account opening • Drive Inedge application and its usages and spread Aawaz de awareness in CGT and GRT process • Plan branch level training for FE and RM • Ensure achievement of annual budget and maintain portfolio quality • Ensure adherence of laid down process and practices • Ensure manpower productivity of Field Executives and Relationship Managers • Ensure audit and compliance adherence Qualifications: Optimal qualification for success on the job is: • Graduate / Post Graduate / MBA • Experience of 3+ Years and Microfinance Industry Role Proficiencies: For successful execution of the job, the candidate should possess the following: • Knowledge of Core Microfinance Functions and Products. • Knowledge of risks involved in dealing FX and derivatives with banks and Financial Institutions • Good communication (both verbal & written) skills • Leadership and Inter-personal skills • Ability to work effectively across functions and demonstrated ability to coach and mentor others • Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment • Ability to prioritize and make decisions in a fast-paced environment • Ability to work as a part of team and contribute towards team goals • Ability to manage multiple tasks/projects and deadlines simultaneously #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Interested candidate share you CV to Ssrinand.Balaji@axisbank.com

Job description About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role: The Area Sales Manager Micro Finance is responsible for driving business and collections thru RMs and FEs. The role contributes towards building up a quality portfolio within an area which will contribute to overall banks MFI book Key Responsibilities: • Conduct of SAHYOG Application and Process for joint libility croup • Rectify Finacle issues related to dedupe and account opening • Drive Inedge application and its usages and spread Aawaz de awareness in CGT and GRT process • Plan branch level training for FE and RM • Ensure achievement of annual budget and maintain portfolio quality • Ensure adherence of laid down process and practices • Ensure manpower productivity of Field Executives and Relationship Managers • Ensure audit and compliance adherence Qualifications: Optimal qualification for success on the job is: • Graduate / Post Graduate / MBA • Experience of 3+ Years and Microfinance Industry Role Proficiencies: For successful execution of the job, the candidate should possess the following: • Knowledge of Core Microfinance Functions and Products. • Knowledge of risks involved in dealing FX and derivatives with banks and Financial Institutions • Good communication (both verbal & written) skills • Leadership and Inter-personal skills • Ability to work effectively across functions and demonstrated ability to coach and mentor others • Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment • Ability to prioritize and make decisions in a fast-paced environment • Ability to work as a part of team and contribute towards team goals • Ability to manage multiple tasks/projects and deadlines simultaneously #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Interested candidate share you CV to Ssrinand.Balaji@axisbank.com

Job description About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role: The Area Sales Manager Micro Finance is responsible for driving business and collections thru RMs and FEs. The role contributes towards building up a quality portfolio within an area which will contribute to overall banks MFI book Key Responsibilities: • Conduct of SAHYOG Application and Process for joint libility croup • Rectify Finacle issues related to dedupe and account opening • Drive Inedge application and its usages and spread Aawaz de awareness in CGT and GRT process • Plan branch level training for FE and RM • Ensure achievement of annual budget and maintain portfolio quality • Ensure adherence of laid down process and practices • Ensure manpower productivity of Field Executives and Relationship Managers • Ensure audit and compliance adherence Qualifications: Optimal qualification for success on the job is: • Graduate / Post Graduate / MBA • Experience of 3+ Years and Microfinance Industry Role Proficiencies: For successful execution of the job, the candidate should possess the following: • Knowledge of Core Microfinance Functions and Products. • Knowledge of risks involved in dealing FX and derivatives with banks and Financial Institutions • Good communication (both verbal & written) skills • Leadership and Inter-personal skills • Ability to work effectively across functions and demonstrated ability to coach and mentor others • Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment • Ability to prioritize and make decisions in a fast-paced environment • Ability to work as a part of team and contribute towards team goals • Ability to manage multiple tasks/projects and deadlines simultaneously #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Interested candidate share you CV to Ssrinand.Balaji@axisbank.com

Job description About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role: The Area Sales Manager Micro Finance is responsible for driving business and collections thru RMs and FEs. The role contributes towards building up a quality portfolio within an area which will contribute to overall banks MFI book Key Responsibilities: • Conduct of SAHYOG Application and Process for joint libility croup • Rectify Finacle issues related to dedupe and account opening • Drive Inedge application and its usages and spread Aawaz de awareness in CGT and GRT process • Plan branch level training for FE and RM • Ensure achievement of annual budget and maintain portfolio quality • Ensure adherence of laid down process and practices • Ensure manpower productivity of Field Executives and Relationship Managers • Ensure audit and compliance adherence Qualifications: Optimal qualification for success on the job is: • Graduate / Post Graduate / MBA • Experience of 3+ Years and Microfinance Industry Role Proficiencies: For successful execution of the job, the candidate should possess the following: • Knowledge of Core Microfinance Functions and Products. • Knowledge of risks involved in dealing FX and derivatives with banks and Financial Institutions • Good communication (both verbal & written) skills • Leadership and Inter-personal skills • Ability to work effectively across functions and demonstrated ability to coach and mentor others • Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment • Ability to prioritize and make decisions in a fast-paced environment • Ability to work as a part of team and contribute towards team goals • Ability to manage multiple tasks/projects and deadlines simultaneously #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Interested candidate share you CV to Ssrinand.Balaji@axisbank.com

Job description About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role: The Area Sales Manager Micro Finance is responsible for driving business and collections thru RMs and FEs. The role contributes towards building up a quality portfolio within an area which will contribute to overall banks MFI book Key Responsibilities: • Conduct of SAHYOG Application and Process for joint libility croup • Rectify Finacle issues related to dedupe and account opening • Drive Inedge application and its usages and spread Aawaz de awareness in CGT and GRT process • Plan branch level training for FE and RM • Ensure achievement of annual budget and maintain portfolio quality • Ensure adherence of laid down process and practices • Ensure manpower productivity of Field Executives and Relationship Managers • Ensure audit and compliance adherence Qualifications: Optimal qualification for success on the job is: • Graduate / Post Graduate / MBA • Experience of 3+ Years and Microfinance Industry Role Proficiencies: For successful execution of the job, the candidate should possess the following: • Knowledge of Core Microfinance Functions and Products. • Knowledge of risks involved in dealing FX and derivatives with banks and Financial Institutions • Good communication (both verbal & written) skills • Leadership and Inter-personal skills • Ability to work effectively across functions and demonstrated ability to coach and mentor others • Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment • Ability to prioritize and make decisions in a fast-paced environment • Ability to work as a part of team and contribute towards team goals • Ability to manage multiple tasks/projects and deadlines simultaneously #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Interested candidate share you CV to Ssrinand.Balaji@axisbank.com

Job description About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role: The Area Sales Manager Micro Finance is responsible for driving business and collections thru RMs and FEs. The role contributes towards building up a quality portfolio within an area which will contribute to overall banks MFI book Key Responsibilities: • Conduct of SAHYOG Application and Process for joint libility croup • Rectify Finacle issues related to dedupe and account opening • Drive Inedge application and its usages and spread Aawaz de awareness in CGT and GRT process • Plan branch level training for FE and RM • Ensure achievement of annual budget and maintain portfolio quality • Ensure adherence of laid down process and practices • Ensure manpower productivity of Field Executives and Relationship Managers • Ensure audit and compliance adherence Qualifications: Optimal qualification for success on the job is: • Graduate / Post Graduate / MBA • Experience of 3+ Years and Microfinance Industry Role Proficiencies: For successful execution of the job, the candidate should possess the following: • Knowledge of Core Microfinance Functions and Products. • Knowledge of risks involved in dealing FX and derivatives with banks and Financial Institutions • Good communication (both verbal & written) skills • Leadership and Inter-personal skills • Ability to work effectively across functions and demonstrated ability to coach and mentor others • Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment • Ability to prioritize and make decisions in a fast-paced environment • Ability to work as a part of team and contribute towards team goals • Ability to manage multiple tasks/projects and deadlines simultaneously #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Interested candidate share you CV to Ssrinand.Balaji@axisbank.com

Job description About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role: The Area Sales Manager Micro Finance is responsible for driving business and collections thru RMs and FEs. The role contributes towards building up a quality portfolio within an area which will contribute to overall banks MFI book Key Responsibilities: • Conduct of SAHYOG Application and Process for joint libility croup • Rectify Finacle issues related to dedupe and account opening • Drive Inedge application and its usages and spread Aawaz de awareness in CGT and GRT process • Plan branch level training for FE and RM • Ensure achievement of annual budget and maintain portfolio quality • Ensure adherence of laid down process and practices • Ensure manpower productivity of Field Executives and Relationship Managers • Ensure audit and compliance adherence Qualifications: Optimal qualification for success on the job is: • Graduate / Post Graduate / MBA • Experience of 3+ Years and Microfinance Industry Role Proficiencies: For successful execution of the job, the candidate should possess the following: • Knowledge of Core Microfinance Functions and Products. • Knowledge of risks involved in dealing FX and derivatives with banks and Financial Institutions • Good communication (both verbal & written) skills • Leadership and Inter-personal skills • Ability to work effectively across functions and demonstrated ability to coach and mentor others • Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment • Ability to prioritize and make decisions in a fast-paced environment • Ability to work as a part of team and contribute towards team goals • Ability to manage multiple tasks/projects and deadlines simultaneously #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Interested candidate share you CV to Ssrinand.Balaji@axisbank.com

Roles and Responsibilities Build strong relationships with customers in rural areas to drive business growth. Identify opportunities for cross-selling and upselling various financial products. Develop and execute strategies to increase rural finance penetration through microfinance products like JLGs (Joint Liability Groups) and MFI (Microfinance Institution). Manage branch operations, including sales, customer service Desired Candidate Profile 0-3 years of experience in banking or microfinance industry. Excellent communication skills with ability to work effectively in a fast-paced environment. Kindly contact Through Whatsapp : Mr. Sandeep Lanjewar (HR) - 9072604555

Regional Head to drive business growth, portfolio quality, compliance, and team performance for a last-mile microfinance company. 10+ yrs exp in microfinance/financial services. Strong leadership & operational skills required. Required Candidate profile Graduate with 10+ yrs experience in microfinance/financial services. Strong communication, leadership, and result-oriented approach. Proficient in MS Office and relevant tools. Perks and benefits CTC - upto 12 LPA

We’re Hiring: State Head – Maharashtra & Karnataka | Location: Pune & Bangalore | CTC: Up to 30LPA | 15+ yrs exp in Finance/MFI | Lead 100–300Cr AUM, drive growth & manage large teams. Perks and benefits CTC - Upto 30 LPA

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Walk-in Interview - 14 June 2025 & Hosur Branch Job description Customer Relationship Officer - (Sales & Collection) Department - Micro Banking Type of Position - Permanent/Fulltime Education - (Any 12std/Dip/Degree) Experience - 0.6 - 4 Years ROLE PURPOSE & OBJECTIVE Actively drive acquisition of customers for unsecured loans (GL and unsecured IL). Enable conversion of existing borrowing customers for liabilities. Ensure that Family banking products are actively cross sold to family members and referrals of existing customer. Undertake initiatives to retain and deepen relationship with existing customer for unsecured loans and for liabilities Maintains process quality & ensures adherence to internal audit standards Closure of Audit points and Maintaining threshold on Needs Improvement and unsatisfactory branches Contact: Narayanan (AM) - 8667217416 SureshKumar (HRBP Manager)- 9791334838 Dhamodharan (HRBP) - 7904034400 Address : Ground floor, 6/25, SN Arcade, Krishnagiri Bye Pass Road, Vasanth Nagar, Hosur, TN -635109

Develop and execute the national JLG business strategy in alignment with the Bank's objectives. Suitable experience in various microfinance services and products Identify growth opportunities, market trends, and competitive landscape to drive expansion, and contribute to the growth strategy of inclusive banking. Formulate annual business plans, budgets, and financial forecasts for JLG operations. Proficiency in managing both Liabilities and UBRC (Unbanked Rural Centre) business. Oversee day-to-day operations of JLG activities, ensuring efficiency and effectiveness Implement best practices in customer acquisition, loan disbursement, collections, and portfolio management. Monitor and evaluate the performance of regional and branch teams against targets and OKRs. Lead, mentor, and develop state/zonal heads and their teams to achieve high performance. Foster a collaborative and high-performing culture that aligns with the organization's values and mission. Ensure compliance with all regulatory requirements and internal policies. Utilize data and analytics to drive decision-making and continuous improvement. Qualification Experience A Master's degree or MBA is preferred Minimum of 18 to 25 years of experience in microfinance with at least 3 years in a senior leadership role managing JLG. Proven track record of successfully driving business growth and managing large teams.

Age: 20 to 30 yr - Preferences Role & responsibilities Collection of over dues from the delinquent customers for the assigned portfolio, prioritizing collections as per the pendency and bucketing list received Follow up with customers for over due account settlement with special emphasis on collection of multiple EMIs for bringing the account to regular Serving notices and assisting in closure of the cases Preferred candidate profile Qualification: 12th, Diploma, Graduation Age: 20 to 33 yr - Preferences Male candidates with Two wheelers, Driving license & Smart phone will be preferred. Interested candidate send resume to WhatsApp No 9611483830 or mail to ageo@ltfs.com

1. Starting business in a new village a. Village identification within the radius b. Feasibility study of the village based on demographics, activities and financial needs of the customers c. Assist the MC-IC in making the village approval 2. Sourcing of business a. Identification of customers and forming of Joint Liability Groups b. Filling up of the application form c. Verification of the residence and business of the customer d. KYC verification e. Pre-disbursement training f. Visiting potential customers in order to develop business 3. Disbursements a. Collection of KYC documents b. Assisting the MC-IC for disbursement activity completion c. Loan documentation 4. Collection of current dues a. Collect the collection sheets and stickers from MC-IC b. Group-wise collection as per scheduled time by following the process c. Deposit of collection money d. MERC entry 5. Collection of over dues a. Follow up with the customers with updated data report of assigned portfolio b. Collection of money as per process c. Depositing the money in bank d. MERC entry e. Assist the MC-IC in initiating action against the defaulters 2 wheeler is Mandatory Willing to Take Care of Sales and Collection 100% Field work Interested candidates can send your resume to WhatsApp 9611483830 or mail ageo@ltfs.com

1. Starting business in a new village a. Village identification within the radius b. Feasibility study of the village based on demographics, activities and financial needs of the customers c. Assist the MC-IC in making the village approval 2. Sourcing of business a. Identification of customers and forming of Joint Liability Groups b. Filling up of the application form c. Verification of the residence and business of the customer d. KYC verification e. Pre-disbursement training f. Visiting potential customers in order to develop business 3. Disbursements a. Collection of KYC documents b. Assisting the MC-IC for disbursement activity completion c. Loan documentation 4. Collection of current dues a. Collect the collection sheets and stickers from MC-IC b. Group-wise collection as per scheduled time by following the process c. Deposit of collection money d. MERC entry 5. Collection of over dues a. Follow up with the customers with updated data report of assigned portfolio b. Collection of money as per process c. Depositing the money in bank d. MERC entry e. Assist the MC-IC in initiating action against the defaulters 2 wheeler is Mandatory Willing to Take Care of Sales and Collection 100% Field work Interested candidates can send your resume to WhatsApp 9611483830 or mail ageo@ltfs.com

Customer Relationship Executive Manager: Qualification : Any degree Experience : Candidate should have minimum 0.6 years of Collection and sales experience in Banking /NBFC Role: Gold loan Sales - Customer acquisition . Location: Coimbatore, Pollachi, Salem, Theni, Nagercoil, Dindigul

Job description: Job Role- Collection And Sales Education Qualification-12th and Above Experiences : 0-6 yrs Salary-Will be Discussed during the Interview.

Job description: Job Role- Collection And Sales Education Qualification-12th and Above Experiences : 0-6 yrs Salary-Will be Discussed during the Interview.

Requirement for Field Sales Roles & Responsibilities: Increase fresh leads through field sales. Identify fresh opportunities to expand the customer base and enhance revenue. Cultivate strong relationships with existing and potential clients. Developing marketing plans and achieve monthly sales target. Cross selling of third-party products and group products to Gold Loan customers. Conduct branch catchment development activities and generate customer leads and converting them to NCA. Salary: Max 2.8lpa Variable: Unlimited Incentive, PF & ESI Locations: Across Chennai

Job Description Job Title Group collection officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Contact Person : Mr. Sumit Wasnik - 87140 06088/ 86258 92510 Roles and Responsibilities Build relationships with existing clients to ensure timely repayment of loans and resolve any issues that may arise. Maintain accurate records of client interactions, transactions, and performance metrics. Desired Candidate Profile 0-3 years of experience in NBFC or microfinance industry. Strong understanding of MFI (Microfinance Institution) regulations and guidelines. Excellent communication skills for effective customer engagement during field work. Ability to work independently with minimal supervision while maintaining high levels of accuracy.