1235 Mfa Jobs - Page 34

Job title : Network Security Engineer – L2 Location : Hyderabad / Chennai Experience : 3 to 5 Years Education Qualification : Any Graduate (Must) No of Openings : 12 Roles And Responsibilities Ability to communicate with tech-savvy clients using perfect written and spoken English; Familiarity with a range of enterprise software/ security solutions and be comfortable in conversations with IT professionals and technical clients Experience troubleshooting and solving technical problems, client advocacy, empathy, and keen attention to detail; Available to work any assigned shift – the team provides 24×7 coverage for our clients around the world. But it’s PST for now until further updates; Help resolve software and technical questions for the client efficiently and effectively; Gather the required information necessary to best handle client software and technical inquiries; Manage client expectations regarding estimated response times for issue resolution; Meet SLAs like response and resolution times by partnering within L2 and L3 advisor; Extensively research and document client technical issues. Collaborate with technical support team members to properly manage client inquiries and escalate when appropriate; Partner with technical support team members on various strategic projects when needed; Own client technical issues from initial report to resolution, communicating with clients regularly regarding issue status. Technical Skills 3 to 5 years relevant experience Network Security – SSL/TLS, VPNs (IPsec, GRE), Firewall, IDS/IPS; Knowledge of protocols such as HTTP, SMTP, FTP, DNS, DHCP; Network troubleshooting experience – familiarity with tools such as Ping, Traceroute, MTR; Network protocol analyzers – Knowledge on anyone of these: tcpdump, Wireshark, fiddler; Good to have o Authentication protocols such as LDAP, SAML, 2FA, MFA etc; Basic knowledge on operating systems – Linux, Unix; Basic Knowledge on Web proxy, transparent proxy, reverse proxy, Explicit proxy & PAC files. Follow us on LinkedIn to know about our latest job openings! Submit the form below to apply Name(Required) Email(Required) Phone(Required) Are you a Graduate?(Required) YesNo Do You Have Experience In Ipsec And SSL VPN(Required) YesNo How many years of experience do you have working as a Network Security Engineer?(Required) 0-12 months1-2 yearsMore than 2 years Are you flexible working in night shifts?(Required) YesNo Have you worked with Wireshark?(Required) YesNo Are you willing to work on Holidays?(Required) YesNo Notice Period?(Required) Immediate joiner30 days60 days90 days Current Location(Required) Attach Resume(Required) Accepted file types: pdf, docx, doc, Max. file size: 10 MB. Δ Show more Show less

As an IT Support Technician in our office , you will play a crucial role as the first line of technical support for our entire workforce. Your responsibilities extend beyond traditional IT support to include virtual onboarding of new employees to our technologies, ensuring a seamless and efficient integration into our digital ecosystem. Primary Responsibilities: First Point of Service Excellence: Provide exceptional first-level technical support to our work-at-home workforce, addressing hardware, software, and network connectivity issues in real-time. Remote Assistance Mastery: Utilize various remote tools, web meetings, email, service desk tickets, and instant messaging to deliver prompt and effective solutions to end-users. Closure Rate Optimization: Achieve a high closure rate for first-level support by leveraging a diverse set of remote software tools to troubleshoot and resolve technical issues. Thorough Documentation: Document all resolutions and escalations meticulously within our internal ticketing system to ensure a comprehensive and organized record of IT support activities. Hardware Configuration and Troubleshooting: Configure and troubleshoot a range of devices, including computers, thin clients, Mac computers, and peripherals necessary for our work-at-home operations. Procedural Adherence and Continuous Improvement: Follow established procedures while occasionally exercising sound judgment. Contribute to the development of new standard operating procedures as we acquire new technologies, with a focus on meticulous task documentation. Process Enhancement: Improve existing processes by evaluating objectives, reviewing proposed changes, and making recommendations to enhance efficiency and effectiveness. Information Security Compliance: Reinforce information security compliance across all IT support activities. Certifications (a plus): Network+ Virtualization tools knowledge. VMWare. GCP. Knowledge/Skills: 3+ years of work experience in a fast-paced IT desktop support role; BPO experience is preferred. Proficiency in Windows Operating Systems and Microsoft Office 365. Proficiency in Mac OS Operating System and software products. Proficiency with computer hardware, thin client hardware, software, VPN, and remote computer tools. VMware knowledge. Knowledge of Windows Active Directory. MFA knowledge in configuring and managing end-users. Excellent written and verbal communication skills with the ability to interact with non-tech users. Flexibility to work evening and weekend hours when needed. Ability to learn and understand new and potentially complex products. Strong problem-solving skills. Demonstrates honesty, integrity, and teamwork. Adaptable to change and able to work under pressure. Good time management skills and ability to multitask. Maintains high standards of ethical and professional conduct. Show more Show less

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Role Job Description As a Product Manager on the Authentication team at ServiceNow, you'll shape how every single customer securely accesses our platform — from Fortune 500 enterprises to public sector organizations. You'll own products at the heart of our security foundation, including login, MFA, SSO, and zero trust access, influencing billions of secure transactions globally. This is a high-visibility role where your work will directly enhance trust, usability, and compliance across our ecosystem. You'll join a collaborative, mission-driven team that thrives on solving complex security challenges at scale. If you’re passionate about building secure, user-friendly authentication experiences that matter, this is your platform to make a global impact. What You Get To Do In This Role As the Product Manager for User Authentication, you will define and drive the roadmap for core authentication capabilities like login, SSO, MFA, and adaptive authentication. You'll collaborate closely with engineering, design, QE, and documentation teams to deliver secure, seamless user experiences. You’ll gather requirements, prioritize features, and ensure timely execution. You'll analyze customer feedback, usage data, and security trends to make informed decisions. Cross-functional alignment and clarity in execution will be central to your day-to-day. Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries Work with multiple teams to guide projects through development and bring high-quality products to life Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction Communicate complex problems into easily understood requirements and provide solutions Develop multi-mode communications that convey a clear understanding of the needs of different audiences Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Proven experience of 2+ years in Identity and Access Management (IAM) or platform security, with hands-on involvement in authentication protocols such as SAML, OIDC, MFA, or certificate-based auth. Strong product execution skills — able to define product requirements, write user stories, and work closely with engineering and design to deliver features from concept to launch. Customer-centric mindset with technical acumen — able to understand developer and enterprise admin needs, translate them into product requirements, and collaborate effectively with cross-functional teams. Clear and concise communication — skilled at conveying product vision, strategy, and priorities to both technical and non-technical stakeholders. Experience working on zero trust security models or adaptive authentication systems. Familiarity with compliance frameworks (e.g., NIST, SOC 2, ISO 27001) and how they influence authentication design. Prior experience in a SaaS or enterprise platform environment, especially involving developer-facing products or APIs. Strong prioritization skills and the discipline to focus on high impact activities Experience defining and capturing product requirements and transforming them into a product roadmap Deep curiosity about customer needs, along with building customer relationships and delivering customer-centric solutions FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Show more Show less

Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate Job Description & Summary At PwC, our people in sustainability focus on integrating environmental, social, economic, and governance considerations into business strategies and operations. They provide guidance and support to organisations by managing sustainability risks, identifying opportunities, and driving positive social and environmental impact. Those in pollution, resource use, waste and circular economy at PwC will focus on providing consulting services related to environmental sustainability and management. You will analyse client needs, develop strategies to minimise environmental impacts, and offer guidance and support to help clients implement sustainable practices and comply with environmental regulations. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: A career within Advisory, PwC has a large team that focuses on transformation in Government through Digital inclusion. The open position is for a candidate who desires to work with government as well as private sector clients and bring about a change in society. A successful candidate will be expected to work pro-actively and effectively on multiple client engagements over the period and take ownership of the entire project delivery he/she entrusted with Responsibilities: · Design visually compelling reports, presentations, flyers, posters, and infographics. · Develop interactive e-learning modules and digital content for training and outreach. · Create and maintain web pages and digital assets aligned with branding guidelines. · Collaborate with content and communication teams to conceptualize and execute creative ideas. · Ensure consistency in visual language across all media formats. Mandatory skill sets: · Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects). · Strong understanding of layout, typography, color theory, and user experience. · Ability to manage multiple projects and meet tight deadlines Preferred skill sets: · Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects). · Strong understanding of layout, typography, color theory, and user experience. · Ability to manage multiple projects and meet tight deadlines Years of experience required: 4 to 5 years’ experience in preparation of well-designed reports, presentation flyers, posters, e-modules, web page design Education qualification: Graduate in any discipline with a Diploma/Degree in Multimedia, Graphic Design, or Web Design Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Diploma Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Design Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Environmental Health Investigations, Inclusion, Intellectual Curiosity, Learning Agility, Lifecycle Analysis, Material Flow Analysis (MFA), Natural Resource Management (NRM), Optimism, Project Management, Report Writing, Responsible Sourcing, Self-Awareness, Strategy Alignment, Sustainable Business, Sustainable Design, Teamwork {+ 1 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Up to 100% Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

What You'll Do Leverage your experience and understanding of fundamental concepts and processes to build your knowledge of our organization, processes, and customers. Independently apply IT service concepts and processes, including incident management, service request fulfillment, and problem management. Effectively communicate with users at all levels to diagnose and resolve technical issues, while also managing customer expectations and setting realistic timelines. As an IT Support Specialist, you will Perform a range of assignments, utilizing prescribed guidelines, policies, and existing processes to analyze and resolve routine or standard problems. Work under minimal supervision, receiving direction from more senior roles, and develop competencies by performing structured work assignments. Analyze root causes, develop and implement solutions for moderately complex problems, and proactively identify and mitigate potential issues, always looking to simplify the customer experience through self service and automation. Take ownership of problem resolution, documenting actions and outcomes thoroughly, and identify opportunities for process improvement within your area of expertise. Work closely with IT Support members, Team Leads, Subject Matter Experts, End Users, and Application/Platform/Domain Owners. Explain technical issues in clear, non-technical terms. What You'll Need Have a strong working knowledge of Windows, and MacOS, Linux desirable. Have experience supporting Microsoft Products in the Office suite. Have experience with MFA and mobile authenticator applications. Have a strong working knowledge of PowerShell to manage exchange online, and potentially other cloud resources in Azure. Have a working knowledge of Agile methodologies Have experience working with Atlassian tools, such as Confluence and Jira. Have experience working with an ITSM tool such as Service Now or Jira Service Desk Understand SSO and managing application authentication using SSO. 3-6 years experience Show more Show less

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. JOB DESCRIPTION Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function by supporting complex user issues, escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document new and update existing knowledge-base articles, assist with quality analysis and metrics reporting. Look for continuous process improvement opportunities and follow up with lead, peers and support engineers to continuously enhance service delivery and user experience Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: Support Vertafore’s global employees including US and India in a 24x5 model Proven ability to troubleshoot and resolve technical and procedural issues. Installing, troubleshooting and supporting Windows and Mac operating systems and laptops, Microsoft Office365, Active Directory, group policies, user access management, antivirus, VPN, Bitlocker or PGP encryption, and MFA (Multi factor authentication) Provide remote IT support using best practices, models, procedures via various methods (MS Teams, Zoom, email, ServiceNow, Tele-calls) Assist in managing IT assets inventory (Hardware and Software), software compliance and audits Manage and maintain roster and generate daily SLA reports Support patch management for end user computing Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only. Knowledge, Skills and Abilities: Proficient in oral and written communication with ability to empathetically manage escalations and unhappy customers Proficient in ITIL Incident and problem Management Experience working with ServiceNow or any other ticketing tool A+, Microsoft and/or Apple Certified candidates preferred Excellent Customer Service and interpersonal skills for customer relations Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally. Establish rapport among peers and colleagues. Must have experience supporting US and India based customers in a 24x5 model Qualifications: Bachelor’s Degree 4+ year(s) as experience as Service Desk Engineer or higher supporting tier 1/2 requests and incidents in a 24/7/365 routine

We're Hiring a Creative Graphic Designer! Are you passionate about design and eager to work on exciting projects that span across print, digital, and promotional media? Join us as a Graphic Designer and take your creativity to new heights! Key Responsibilities: 1. Design templates, newsletters, and monthly print magazines 2. Handle advertisements and promotional materials such as stalls, flyers, brochures, catalogues, logos, and event collaterals 3. Maintain and update internal databases of designs and creatives 4. Think creatively, brainstorm, and produce fresh design ideas 5. Conduct research to stay updated on industry and market trends 6. Ensure all designs meet brand guidelines and organizational standards 7. Collaborate with editors, project managers, web developers, SEO specialists, and marketing teams We’re Looking For: 1. Education: BFA/MFA 2. Experience: 2+ years in graphic design 3. Skills: Proficiency in Photoshop, Illustrator, Adobe Suite, Canva Pro, etc. 4. Strong communication skills and team collaboration abilities If you're ready to contribute fresh ideas and deliver high-quality designs, we'd love to hear from you! Apply now and be part of an innovative and collaborative team! Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Schedule: Day shift Experience: total work: 2 years (Preferred) Adobe InDesign: 1 year (Required) Work Location: In person Application Deadline: 09/01/2025

Job Title: Art Teacher Location: Career Point World School, Jodhpur Campus Address: Vijayraje Nagar, Opp. New Proposed High Court, Shatabdi Circle, Bypass Road, Jhalamand, Jodhpur – 342005, Rajasthan Job Overview Career Point World School, Jodhpur is seeking a talented and creative Art Teacher to join our faculty. The ideal candidate should be passionate about visual arts and able to inspire students across all age groups to explore their creativity while learning artistic techniques and appreciating various art forms. Key Responsibilities Teach visual arts including drawing, painting, sketching, and craft to students from primary to senior secondary levels. Develop age-appropriate lesson plans that integrate creative expression with skill development. Organize and display student artwork for exhibitions, competitions, and school functions. Encourage participation in inter-school and national-level art contests. Maintain and manage art supplies, tools, and the art room environment. Support students in preparing portfolios or submissions for contests and further studies in fine arts. Collaborate with other staff for theme-based decorations and school events. Eligibility Criteria Educational Qualification: Bachelor's or Master’s degree in Fine Arts (BFA/MFA) or equivalent qualification in visual arts. Experience: Minimum 2 years of experience in school-based teaching (freshers with exceptional portfolios may also apply). Skills: Strong artistic ability, creativity, patience, classroom engagement, and communication skills. Job Details Job Type: Full-Time Salary: As per school norms and candidate’s experience Joining: Immediate preferred Apply Now Email: jobs@cpur.edu.in Phone: 9057532049 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Morning shift Work Location: In person

About EarnIn As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks. We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey. POSITION SUMMARY We are seeking a talented IT Help Desk Specialist to join our team. The ideal candidate should possess strong customer service skills, be detail-oriented, and have solid troubleshooting experience with macOS and Windows. Proficiency in mobile device management (MDM) workflows, device trust, and zero-trust security principles is required. Proficiency in VPNs and networking, and the ability to manage high-level projects are also essential. This position will be hybrid from our Bengaluru office as part of our expanding site location. EarnIn provides excellent employee benefits, including healthcare, internet/cell phone reimbursement, a learning and development stipend, and opportunities to collaborate with and travel to our Palo Alto HQ and Bangkok Site. Our salary ranges are determined by role, level, and location. WHAT YOU'LL DO In this role, you will provide comprehensive IT support to internal and external teams. You will take full ownership of IT processes from initiation to completion, continuously identifying opportunities for improvement. This includes assisting stakeholders with mobile device management and implementing robust security measures to safeguard company data and systems. You will also closely collaborate with the U.S.-based IT team to support global operations, shared objectives, and goals. You will configure and manage macOS and Windows environments, administer MDM platforms such as Jamf Pro, Microsoft Intune, and VMware Workspace ONE, and oversee user management across various SaaS applications. Strong communication and collaboration skills are essential, as is the ability to work effectively in a team environment. Proven experience in project management is required to lead complex initiatives and deliver high-quality outcomes. The role also demands strong troubleshooting skills and the ability to resolve technical issues quickly and efficiently. WHAT WE'RE LOOKING FOR Excellent verbal and written communication skills, with the ability to clearly articulate technical issues and solutions Required to be on-site at least 2 days a week and more as needed in our Bengaluru office. Strong customer service mindset and experience as the first point of contact for technical support via Slack, email, phone, and web conferencing. Demonstrated problem-solving skills with the ability to troubleshoot and resolve issues in a professional and timely manner, and follow up with users to ensure full resolution 3+ years of experience in IT support, sysadmin, and device management roles, with deep expertise in macOS and Windows ecosystems. Proficient in managing devices with MDM platforms such as Jamf Pro, Microsoft Intune, and VMware Workspace ONE, including deployment automation, patching, and enforcing security/compliance policies Skilled in SaaS and identity management tools such as Okta and Google Workspace; experienced with SSO, MFA, lifecycle scripting, and integrating systems like Slack, GitHub, Zoom, Jira, and endpoint security solutions. Familiarity with Jira project management and service desk platform Experienced with internal and external user onboarding and offboarding, including account creation/deletion, access provisioning/deprovisioning, and laptop provisioning/deprovisioning. Strong attention to detail in ensuring all work is completed on time and aligns with the company’s security and compliance requirements Ability to train users on helpdesk processes, including IT and security policies and practices Strong teamwork skills and the ability to consider the big picture and consequences during the decision-making process Ability to follow written and verbal instructions and willingness to learn and develop technical and soft skills Strong appreciation for the importance of documentation in maintaining reliable and repeatable processes Self-starter who can work independently while consistently producing high-quality results Basic to intermediate scripting skills in Bash, PowerShell, or Python At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant. EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team. Show more Show less

About Northern Trust Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. The Second line of Defense Controls Testing partner for the Cyber and Technology Risk Management (CTRM) division will be a team leader who will work closely with peers, stakeholders, and their manager on Second Line’s Controls Testing program focused, on Cyber and Technology Controls Testing/Validations as well as Cyber and Technology related assessments. Responsibilities Will Include Lead 2LOD Cyber and Technology Risk Management team in India focused on controls testing/validation, assessments, and overall support to Cyber and Technology Risk Management initiatives Manage testing/validation requirements for controls testing team, monitor progress, and ensure timeliness and quality of team’s work Test, Validate, and Assert to Business and Application Owner control testing methodology and test procedures Perform 2LOD validation work, including plan preparation, workpapers, finding, and report results to risk committees Manage day-to-day risk issues, design, and implementation of new controls with various teams Examine cyber risk controls, evaluate the design and operational effectiveness, determine exposure to risk, and work with business to develop remediation strategies Assess risk as a Second-Line governance role through the Risk and Control testing; Risk Identification; and Change Initiative Risk Assessment processes, as applicable Provide Second-Line risks and control testing findings to Risk Management leadership and risk committees Understanding of the ‘Three Lines of Defense’ governance model Ability to assess and effectively communicate the operational, and technical findings and control issues to executive and business leadership, using language that is relevant to and understandable by the business Strong risk assessment framework knowledge and experience performing risk assessments covering key risks and controls Strong project management skills, including the ability to adapt to change quickly, multi-task and demonstrate flexibility in prioritization based on requested tasks Strong working knowledge of banking/financial regulatory requirements to perform and ensure an appropriate level of testing Qualifications - External 10-12 years of IT Audit experience to include but not limited to: Cyber Resilience, Cybersecurity, Risk Management, IT Risk and Control, and/or IT Audit 3+ years leading controls testing and/or audit teams CISSP, CISM, CISA, CRISC, or equivalent certifications highly preferred Familiarity with the NIST Cybersecurity Framework Strong working knowledge of the inherent cyber risks in the financial services industry Cloud, MFA, Password vaulting (e.g. CyberArk), and Secure SDLC experience Analytical and communication skills required to summarize and analyze information Organizational skills required to coordinate risk related activities with peers and senior executives Advanced Microsoft Office 365 skills Working With Us As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. Show more Show less

What you’ll do: Author Knowledgebase content, utilizing KCS methodologies, to just-in-time publish or edit existing Knowledgebase solutions. Participate in the after-hours rotation for your product, depending on product, region, or team size. Work a frontline schedule to resolve incoming tickets through Chat, Phone, and Web channels. Quickly resolve or triage incoming questions and software incidents. Ensure accuracy and timeliness of case notes, regular customer follow-up on open incidents, and quick resolution of reported incidents within customer expectations. Capture case trend data through the use of incident categorization fields to help inform the root cause of customer contacts. Report service incidents or service requests to internal groups, acting as the customer-facing liaison for all service-related needs. Respond to new tickets with an initial response and attempt to resolve on the first contact. Accurately capture case notes and effectively manage cases by documenting all customer and internal resource interactions. Ensure that all notes are professional, concise, and actionable by others if needed. Set mutually agreed upon follow-up expectations and follow through on those commitments. Stay informed on product changes and rapidly learn information about product functionality changes. Recognize the bigger picture and adapt to change easily. Provide clear, concise, and relevant information, whether verbal or written, and choose the appropriate communication channel based on the level of urgency and detail that needs to be shared. Maintain composure and refuse to be paralyzed by uncertainty or ambiguity. Look for ways to make changes work rather than focusing on why change will not work, including making suggestions for increasing the effectiveness of changes. What you’ll bring: Previous experience in a technical troubleshooting or contact center role. Demonstrated ability to rapidly learn new concepts and ideas. Demonstrated ability to work effectively in situations characterized by continual change. A commitment to delighting our customers by showing empathy, listening actively, paying close attention to what is being said, and demonstrating comprehension of the question or issue. Ownership and responsibility for customer issues and the ability to collaborate across multiple teams to ensure customers receive flawless service on integrating software services. Ability to independently and confidently resolve more issues, relying less heavily on more tenured team resources. Professionalism with both customers and members of Blackbaud, showing respect for others, and welcoming ideas that are different from your own. Ability to anticipate obstacles or problems and take timely steps to minimize impact on intended results. Demonstrated ability to achieve positive, concrete results with a commitment to goals and independent motivation to achieve goals and objectives. Continual building of both Blackbaud and product knowledge, not only through direct experience but also by reviewing documentation and training materials. Responds constructively to feedback about individual strengths and weaknesses. Application of critical thinking and ingenuity to problem-solving; collecting information, asking thoughtful questions, analyzing, and testing various solutions to provide the best possible result to our customers. Ability to work US hours (8am – 6pm ET) Eligible for shift differential compensation. Some On call required after hours & weekends. Advanced level of English. It’s a bonus if you have one or more of the following: Experience with merchant processing, payment facilitator, or payment platforms, payment services providers, payment processing, and/or credit card processing. An understanding or experience with payment methods such as PayPal, Venmo, and Apple Pay. The ability to troubleshoot email deliverability concerns, including an understanding of SPF, DKIM, and DMARC. A general understanding of authentication processes such as SSO and MFA. Experience working in bookkeeping. Educational or professional experience troubleshooting web applications, cloud applications, infrastructure or web sites and single-page applications. An understanding of APIs (Application Programing Interface). You have experience troubleshooting email deliverability. Previous experience working in a technical support environment supporting educational software, parents or K-12 schools. Familiarity with the North American Education system. Show more Show less

Notice Period : Immediate joiners only Profile Type : Stable & long-term Job Description We are looking for an experienced Entra ID Specialist with deep expertise in identity and access management technologies, SSO integrations, and Entra ID configurations. The ideal candidate will have a hands-on background in federation protocols, security policies, and automation. Mandatory Skills : Strong hands-on experience with Microsoft Entra ID including: User provisioning Enterprise app integration SSO, MFA, Conditional Access B2B and B2C configurations Expertise in SSO protocols : SAML, OpenID/OAuth, WS-Fed Experience with SCIM provisioning and JIT configuration via SAML Hands-on with Cross-Tenant Sync and External Identity Management Familiarity with IAM & IGA concepts Scripting and automation using PowerShell , Shell , Java , or Python Roles & Responsibilities : Integrate enterprise applications with Microsoft Entra ID Manage user access to SaaS applications using SAML, WS-FED, OIDC/OAuth Implement Multi-Factor Authentication (MFA) using Microsoft Authenticator Configure passwordless authentication and Temporary Access Pass (TAP) Support Self-Service Password Reset (SSPR) and password protection policies Troubleshoot Sign-in logs , Audit logs , and Conditional Access policies Define and maintain secure access controls based on device, location, and identity Educational Qualification : B.E / B.Tech in Computer Science or related discipline

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About The Team And The Role TCGplayer connects hobbyists and hobby businesses to communities. We relentlessly improve the exchange of things and thoughts that fuel passions, providing the most compelling destination and tools for collectible card game enthusiasts and professional sellers! TCGplayer, now a part of eBay, promotes and drives growth of our products and services by connecting a global community of millions of buyers with tens of thousands of retailers in a $25B global collectible hobby market. Our Risk Intelligence / Identity and Access Management team is responsible for building and maintaining critical systems that safeguard our company’s hobbyists, sellers, operations, and data. This team’s charter is to protect access to the company’s systems and ensure our internal and external users have secure and seamless access to the services needed. As a Software Engineer on our Risk Intelligence / Identity and Access Management team, you will focus on designing and delivering resilient, high-performance services and tools that protect the company’s applications and data. You will play a key role in implementing risk-based authentication, threat detection, and identity lifecycle management solutions. What You Will Accomplish Develop microservices or distributed systems to support identity verification, access controls, and risk scoring engines. Integrate with third-party identity providers and security frameworks using protocols like SAML, OAuth2, OIDC, etc. Develop and maintain systems for monitoring, alerting, and logging, enabling real-time risk assessment and incident response Collaborate with IT and business teams to integrate IAM solutions with existing systems and applications. Stay updated with the latest security trends, vulnerabilities, and technologies. What You Will Bring Bachelor’s degree in Computer Science, Information Technology, or a related field and 5 years of relevant industry experience, or 9 years equivalent practical experience. 3 years of Java experience and demonstrated proficiency along with at least one additional programming language like (Go, C#, JavaScript) Experience with IAM, SSO, MFA tools in a large enterprise environment Familiarity of cloud security principles and experience with cloud providers like AWS, Azure, or Google Cloud Experience with Keycloak Ability to integrate IAM services with applications and APIs, leveraging RESTful interfaces. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the TCGplayer Careers website or apply for a job with TCGplayer. TCGplayer, a subsidiary company of eBay, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at careers@tcgplayer.com. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. Show more Show less

Customer Support helps customers use Blackbaud's software, including troubleshooting reported incidents and answering questions about software functionality. Associates support multiple solutions that power the social good sector. What You’ll Do Author Knowledgebase content, utilizing KCS methodologies, to just-in-time publish or edit existing Knowledgebase solutions. Participate in the after-hours rotation for your product, depending on product, region, or team size. Work a frontline schedule to resolve incoming tickets through Chat, Phone, and Web channels. Quickly resolve or triage incoming questions and software incidents. Ensure accuracy and timeliness of case notes, regular customer follow-up on open incidents, and quick resolution of reported incidents within customer expectations. Capture case trend data through the use of incident categorization fields to help inform the root cause of customer contacts. Report service incidents or service requests to internal groups, acting as the customer-facing liaison for all service-related needs. Respond to new tickets with an initial response and attempt to resolve on the first contact. Accurately capture case notes and effectively manage cases by documenting all customer and internal resource interactions. Ensure that all notes are professional, concise, and actionable by others if needed. Set mutually agreed upon follow-up expectations and follow through on those commitments. Stay informed on product changes and rapidly learn information about product functionality changes. Recognize the bigger picture and adapt to change easily. Provide clear, concise, and relevant information, whether verbal or written, and choose the appropriate communication channel based on the level of urgency and detail that needs to be shared. Maintain composure and refuse to be paralyzed by uncertainty or ambiguity. Look for ways to make changes work rather than focusing on why change will not work, including making suggestions for increasing the effectiveness of changes. What You’ll Bring Previous experience in a technical troubleshooting or contact center role. Demonstrated ability to rapidly learn new concepts and ideas. Demonstrated ability to work effectively in situations characterized by continual change. A commitment to delighting our customers by showing empathy, listening actively, paying close attention to what is being said, and demonstrating comprehension of the question or issue. Ownership and responsibility for customer issues and the ability to collaborate across multiple teams to ensure customers receive flawless service on integrating software services. Ability to independently and confidently resolve more issues, relying less heavily on more tenured team resources. Professionalism with both customers and members of Blackbaud, showing respect for others, and welcoming ideas that are different from your own. Ability to anticipate obstacles or problems and take timely steps to minimize impact on intended results. Demonstrated ability to achieve positive, concrete results with a commitment to goals and independent motivation to achieve goals and objectives. Continual building of both Blackbaud and product knowledge, not only through direct experience but also by reviewing documentation and training materials. Responds constructively to feedback about individual strengths and weaknesses. Application of critical thinking and ingenuity to problem-solving; collecting information, asking thoughtful questions, analyzing, and testing various solutions to provide the best possible result to our customers. Ability to work US hours (8am – 6pm ET) Eligible for shift differential compensation. Some On call required after hours & weekends. Advanced level of English. It’s a bonus if you have one or more of the following: Experience with merchant processing, payment facilitator, or payment platforms, payment services providers, payment processing, and/or credit card processing. An understanding or experience with payment methods such as PayPal, Venmo, and Apple Pay. The ability to troubleshoot email deliverability concerns, including an understanding of SPF, DKIM, and DMARC. A general understanding of authentication processes such as SSO and MFA. Experience working in bookkeeping. Educational or professional experience troubleshooting web applications, cloud applications, infrastructure or web sites and single-page applications. An understanding of APIs (Application Programing Interface). You have experience troubleshooting email deliverability. Previous experience working in a technical support environment supporting educational software, parents or K-12 schools. Familiarity with the North American Education system. Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. R0012471 Show more Show less

Job Title: Technical Support Specialist Experience Level: 5+ Years Location: Remote Department: Infrastructure & Technical Services Job Summary: We are seeking a skilled and proactive specialist in who can provide Network Support, Windows Desktop Support, Microsoft 365 Infrastructure Support, and Server Administration Support to join our Infrastructure & Technical Services team. The ideal candidate will have over five years of hands-on experience in said mentioned support areas. This role is critical in maintaining the stability, security, and performance of our customers infrastructure. The candidate must also be bilingual in Spanish and English , with the ability to translate technical terms between the two languages. Key Responsibilities: Monitor, troubleshoot, and support enterprise network infrastructure including LAN/WAN, firewalls, and switches. Support and maintain Palo Alto firewalls, including security policies, NAT, and VPNs. Administer and support Cisco switches, VLANs, and spanning tree protocols. Collaborate with cross-functional teams to support infrastructure projects and deployments. Maintain network documentation, diagrams, and standard operating procedures. Provide support for Windows desktop environments, including installation, configuration, and maintenance. Troubleshoot and resolve hardware, software, and network issues for end users. Manage and support mobile devices (iOS and Android) using Mobile Device Management (MDM) solutions. Administer and maintain IT service management tools such as ManageEngine. Support and configure Windows, Apple iOS and Android devices in a corporate environment. Provide support for Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Intune. Manage user identity and access through Azure Active Directory, including conditional access policies and MFA. Monitor M365 service health, investigate incidents, and resolve issues using Microsoft 365 Admin Center and PowerShell. Support hybrid environments integrating on-premises Active Directory with Azure AD. Collaborate with security teams to enforce compliance, data loss prevention (DLP), and threat protection policies. Assist in tenant-level configuration, license management, and service adoption strategies. Administer, monitor, and troubleshoot Windows Server (2012–2022) and Linux environments. Knowledge virtualization infrastructure using VMware vSphere/ESXi. Knowledge in Deploy, configure, and maintain cloud services in Microsoft Azure . Understanding security tools such as Tenable Nessus, Cortex XDR, and ManageEngine solutions. Knowledge in Automate system administration tasks using Ansible and scripting (PowerShell, Bash). Working with teams on regular system updates, patch management, and vulnerability remediation. Ensure compliance with company security policies and industry best practices. Participate in on-call rotation and provide after-hours support as needed. A MUST / Translate technical documents and communications from Spanish to English and vice versa. A MUST / Communicate effectively with Spanish-speaking and English-speaking stakeholders. Required Qualifications: Minimum 5 years of experience in network support or administration. Knowledge with Palo Alto firewalls and Cisco switches Proficiency in Cisco switching technologies and basic routing protocols. Good understanding of TCP/IP, DNS, DHCP, VPN, and network segmentation along with identity federation (e.g., ADFS, SSO). Experience with network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds). Proficiency in Windows OS (Windows 10/11) and Microsoft Office Suite. Experience with ManageEngine or similar ITSM tools. Experience with MDM platforms (e.g., Intune, ManageEngine MDM, MobileIron, AirWatch). Knowledge of iPhone and Android device configuration and support. Familiarity with Apple iOS and macOS environments. Proficiency in PowerShell scripting for automation and administration tasks. Experience with Microsoft Endpoint Manager (Intune), Exchange Online Protection (EOP), and Defender for Office 365. Excellent problem-solving and communication skills. A MUST / Fluent in both Spanish and English, with the ability to translate technical terms between the two languages. Preferred Qualifications: - Experience with cloud networking (AWS, Azure) is a plus. - Familiarity with ITIL practices and ticketing systems. Show more Show less

Job Summary: We are seeking a skilled and proactive L2+ Infrastructure Support Engineer to provide advanced support across a broad range of technologies in a hosted service provider environment. The ideal candidate will have hands-on experience supporting Citrix and RDS infrastructures, VMware, Azure cloud environments, and core Windows Server technologies. You will play a critical role in managing tickets through Halo PSA, remote systems using NinjaRMM, and ensuring system availability, performance, and security for hosting clients. Key Responsibilities: Provide L2+ level support for Windows Servers (2012/2016/2019/2022), RDS, and Citrix environments. Administer Microsoft Azure and Office 365, including Exchange Online and hybrid deployments. Manage and troubleshoot Citrix Virtual Apps & Desktops, Citrix Director, and StoreFront. Perform VM management and troubleshooting using VMware vSphere and ESXi. Handle backup operations and restore processes using Veeam Backup & Replication. Administer Active Directory, Group Policy Objects (GPO), DHCP, DNS, file servers, and NTFS permissions. Support HaloPSA ticketing system and remote monitoring via Ninja RMM. Troubleshoot SQL Server availability, performance, and connectivity issues. Manage Endpoint Protection tools like SentinelOne and Bitdefender. Maintain and support Hosting Controller panel, anti-spam tools (e.g., SpamExperts), and DUO MFA administration. Assist with patching, In-Place Upgrades, and regular maintenance of server environments. Provide support for network printers, shared printers, and print servers. Ensure snapshots, backup jobs, and restore points are functional and recoverable. Respond to escalated technical issues from L1 engineers and work collaboratively with other teams. Maintain thorough documentation of systems, incidents, and standard operating procedures. Required Technical Skills: Citrix (XenApp/XenDesktop), Citrix Cloud, Director, Storefront RDS (Remote Desktop Services) - session management, licensing, gateway Microsoft Windows Server 2012/2016/2019/2022 Microsoft Azure administration and infrastructure setup Office 365 / Microsoft 365 – administration, migration, hybrid Exchange Server (On-prem and Online) VMware ESXi, vSphere, VM snapshots, vMotion Veeam Backup and Replication Active Directory, DNS, DHCP, GPOs Halo PSA (or similar ticketing system) Ninja RMM or any other remote monitoring & management tool SQL Server basic administration and troubleshooting Hosting Controller panel support SpamExperts or similar spam filter systems DUO Admin Panel, MFA configuration Bitdefender & SentinelOne Endpoint Management Print Server and Network Printer Configuration In-place Upgrades of Windows OS and Server Roles Preferred Qualifications: 3–5 years of hands-on experience in L2+ support in a hosting or MSP environment Relevant certifications preferred: Microsoft Certified: Azure Administrator Associate (AZ-104) Citrix Certified Associate (CCA-V) VMware VCP MCSA/MCSE Strong documentation and communication skills ITIL v4 Foundation knowledge is a plus Soft Skills & Attributes: Excellent troubleshooting and analytical skills Ability to handle high-pressure environments and prioritize issues effectively Team player with collaborative attitude Strong customer orientation and problem-solving mindset Willingness to work flexible hours or shifts as per client SLAs Show more Show less

Job Title: Art Teacher Location: Career Point World School, Jodhpur Campus Address: Vijayraje Nagar, Opp. New Proposed High Court, Shatabdi Circle, Bypass Road, Jhalamand, Jodhpur – 342005, Rajasthan Job Overview Career Point World School, Jodhpur is seeking a talented and creative Art Teacher to join our faculty. The ideal candidate should be passionate about visual arts and able to inspire students across all age groups to explore their creativity while learning artistic techniques and appreciating various art forms. Key Responsibilities Teach visual arts including drawing, painting, sketching, and craft to students from primary to senior secondary levels. Develop age-appropriate lesson plans that integrate creative expression with skill development. Organize and display student artwork for exhibitions, competitions, and school functions. Encourage participation in inter-school and national-level art contests. Maintain and manage art supplies, tools, and the art room environment. Support students in preparing portfolios or submissions for contests and further studies in fine arts. Collaborate with other staff for theme-based decorations and school events. Eligibility Criteria Educational Qualification: Bachelor's or Master’s degree in Fine Arts (BFA/MFA) or equivalent qualification in visual arts. Experience: Minimum 2 years of experience in school-based teaching (freshers with exceptional portfolios may also apply). Skills: Strong artistic ability, creativity, patience, classroom engagement, and communication skills. Job Details Job Type: Full-Time Salary: As per school norms and candidate’s experience Joining: Immediate preferred Apply Now Email: jobs@cpur.edu.in Phone: 9057532049 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Morning shift Work Location: In person

Job Description Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function by supporting complex user issues, escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document new and update existing knowledge-base articles, assist with quality analysis and metrics reporting. Look for continuous process improvement opportunities and follow up with lead, peers and support engineers to continuously enhance service delivery and user experience Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Support Vertafore’s global employees including US and India in a 24x5 model Proven ability to troubleshoot and resolve technical and procedural issues. Installing, troubleshooting and supporting Windows and Mac operating systems and laptops, Microsoft Office365, Active Directory, group policies, user access management, antivirus, VPN, Bitlocker or PGP encryption, and MFA (Multi factor authentication) Provide remote IT support using best practices, models, procedures via various methods (MS Teams, Zoom, email, ServiceNow, Tele-calls) Assist in managing IT assets inventory (Hardware and Software), software compliance and audits Manage and maintain roster and generate daily SLA reports Support patch management for end user computing Knowledge, Skills And Abilities Proficient in oral and written communication with ability to empathetically manage escalations and unhappy customers Proficient in ITIL Incident and problem Management Experience working with ServiceNow or any other ticketing tool A+, Microsoft and/or Apple Certified candidates preferred Excellent Customer Service and interpersonal skills for customer relations Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally. Establish rapport among peers and colleagues. Must have experience supporting US and India based customers in a 24x5 model Qualifications Bachelor’s Degree 4+ year(s) as experience as Service Desk Engineer or higher supporting tier 1/2 requests and incidents in a 24/7/365 routine Show more Show less

Description Join GlobalLogic, to be a valid part of the team working on a huge software project for the world-class company providing M2M / IoT 4G/5G modules e.g. to the automotive, healthcare and logistics industries. Through our engagement, we contribute to our customer in developing the end-user modules’ firmware, implementing new features, maintaining compatibility with the newest telecommunication and industry standards, as well as performing analysis and estimations of the customer requirements. Requirements The candidate should have extensive experience with the user centered design (UCD) process and experience in designing transactional or complex B2B or enterprise applications. The candidate should also have a solid understanding of information architecture, mastery of user interface design, and strong visual design sensibility. Excellent interpersonal, communication and storytelling skills. A portfolio of design work that conveys diversity and the ability to ship complex designs Extensive and up-to-date domain knowledge (Mobile/web) to understand stated requirements and provide suitable solutions. Detailed understanding of layout, information design, interaction design patterns, and usability principles Minimum 6 years of experience as a Product Designer and substantial experience in the IT industry. BFA / MFA /B.Des degree in design or equivalent (e.g. interaction, visual communications. Knowledge of Product Design, Design Thinking and Usability Principles is a must. Understanding and application of design research would be a plus Proficient in quick prototyping. Job responsibilities Leading all design activities from inception to execution and launch. Solve complex use cases into logical user journeys and transform them into an elegant solution Develop high level and detailed wireframes, visual mockups, and prototypes to effectively communicate ideas, information flow, and interaction design Create design frameworks and design system guidelines for the development team to deliver quality outcomes Collaborate with designers and PMs to shape the product Manage day-to-day relationships with internal and external project stakeholders. Fully own multiple projects and work autonomously at times. Mentor other designers in the team and motivate them to achieve excellency. Contribute to the development of the design team’s culture and quality standards. Always stay updated with the latest design trends and technologies Strong hands-on expertise using UX and design tools like Adobe Creative Suite, Axure, Sketch, Figma etc. Leveraging product data and market research to identify opportunities for both new products and existing feature improvements What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services. Show more Show less

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Position Title: Senior Billing Analyst Position Summary: The Senior Billing Analyst will spend the majority of their time ensuring the appropriate setup of customer contracts into systems of record, executing accounting control points around invoicing and executing invoicing of customer transactions. This role also involves the reconciliation of revenue and billing results to control totals and comparison to various reference points such as prior periods, disparate systems, forecasts, etc. Essential Job Functions: Order/contract setup and review Execution of customer invoicing of various types (batch transactional billings, subscription billings) Reconciliation of invoicing to revenue results Reconciliation of disparate systems Generation of billing data Raising client invoices for services provided and expenses incurred Raising third party commission invoices Issuing client credit notes and re-invoicing where required Weekly invoice reconciliation to ensure all billing issued has been delivered Manage internal mailbox for invoices that require manual intervention before delivery to the client Maintaining clients purchase order, address and contact details Processing manual opportunities for split commission reporting Triggering contract commencement dates in the CRM and ERP systems Collating requests for replacement hardware (MFA tokens). Entering details and maintaining an internal consolidated spreadsheet of requirements and sending instructions to the third-party supplier for dispatch Required Skills: Ability to work in fast paced environment Ability to learn systems and process within a public company internal control environment Experience with Microsoft Excel Preferred Skills: Ability to make process improvement recommendations Microsoft Dynamics ERP Experience with Salesforce CRM Education and Experience: Bachelor's degree or Associates degree in Accounting 5+ years relevant experience in Billing We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone. Show more Show less

Job Description Level 3 Support Engineer Escalations Service Offering Number of open positions 2 Title: Level 3 Support Engineer Experience: 3-5 years relevant work experience Job Duties and Responsibilities As a Level 3 Support Engineer with a Microsoft focus, you will play a crucial role in providing advanced technical support and expertise to our clients. You will be responsible for resolving complex technical issues and optimizing IT infrastructure for maximum performance and reliability. Provide escalated technical support for Microsoft-based systems, including Active Directory, Exchange, Defender, Intune and other products in the Office 365 suite. Expertise across Windows Operating Systems (Server & Workstation) Active Directory, Azure Active Directory; Office 365 (Exchange Online, SharePoint Online) Expertise with various ICT Network infrastructure technologies & methodologies such as: WAN, LAN, Remote Access, Firewall, Wireless Access Points & VPN. Conduct root cause analysis and implement corrective actions to prevent recurring problems. Document system configurations, procedures, and troubleshooting steps to maintain a comprehensive knowledge base. Collaborate with Level 1 and Level 2 Managed Service Provider Support teams to escalate and resolve technical issues in a timely manner. Participate in project planning and implementation of IT infrastructure upgrades and migrations. Stay updated on emerging Microsoft technologies and best practices to continuously improve service delivery and client satisfaction. Implement Conditional Access and MFA in the Azure tenant Familiarity with Identity & Device Management Entra ID, SSO, MFA, SSPR, Intune MDM/MAM, Autopilot, Windows Hello for Business Familiarity with Microsoft Security Products – Defender suite, Purview Requirements Bachelor’s degree in computer science, Engineering or other related field or equivalent professional technology certifications CSE) Strong hands on experience with the technologies referenced in the above sections. Excellent verbal and written communication skills with the ability to interact with internal and external customers. Strong analytical skills and attention to detail. Must be a self-starter with excellent time management skills Prior experience in a technical role in Managed Services environment is an added advantage.

About The Role: We are seeking a Senior IT Manager who brings both strategic foresight and hands-on operational excellence. This role is ideal for someone with a strong technical foundation, a proactive problem-solving attitude, and the ability to drive smart execution in a fast-paced, security-conscious environment. If you’re passionate about automating repetitive tasks, streamlining IT operations, and delivering world-class IT support while working with cutting-edge tools, this is the opportunity for you. Responsibilities IT Infrastructure Management Lead day-to-day operations, management, and optimization of our IT systems, ensuring secure and scalable infrastructure. Administer and enhance our identity and access management architecture using SSO, Directory, LDAP etc. Endpoint and Security Operations Manage the deployment and performance of EDR/XDR to ensure real-time threat prevention and monitoring. Automation and Efficiency Identify repetitive workflows across IT operations and develop automation scripts and integrations using APIs and scripting tools (Python, Bash, PowerShell, etc.). Lead initiatives to improve service delivery, response times, and operational consistency. Support and Service Management Oversee the IT ticketing system, optimizing support SLAs, workflows, and asset management. Provide escalation-level technical support and mentorship to junior IT staff. Collaboration and Communication Work closely with Security, Engineering, and HR to enforce and audit access controls, endpoint compliance, and enterprise policies. Draft and maintain comprehensive documentation, SOPs, and user guides. Email, Collaboration, and DLP Tools Manage and administer Google Workspace, including policy enforcement, group management, and email security. Operate and tune for robust enterprise MFA coverage. Configure and monitor data loss prevention tools, secure web access, and zero-trust network access. Learning and Strategic Thinking Stay updated with IT trends, emerging tools, and enterprise best practices. Lead IT projects that support business growth, user productivity, and security posture. Desired Candidate Profile 7+ years of experience in IT systems administration, engineering, or operations, with at least 3+ years in a leadership/managerial role. Strong scripting/automation capabilities using Python, PowerShell, or Bash. Excellent written and verbal communication skills; capable of drafting policies, documentation, and executive-level reports. Deep understanding of enterprise IT best practices, zero trust architecture, and SaaS administration. Desired Traits Passionate about improving processes and creating scalable, secure systems. Strong analytical and troubleshooting skills. Self-starter with a continuous learning mindset. Experience working in fast-moving startup environments or security-forward organizations. Show more Show less

Summary: The Senior Technical Artist creates top quality games that push the boundaries of gaming entertainment. The person is responsible for visual quality, bringing the team under a consistent and unified direction and utilizing groundbreaking techniques and tools. To configure asset structures and implement static and animating content to support Artist and game developers for Class 3 Games across different EGMs and be responsible for ensuring high quality standards of games being delivered. Roles and Responsibilities: Create and update artwork and animations for video-based gaming projects. Contribute to and maintain the content implementation pipeline. Ensure proper execution of asset management, file organization, and output configuration processes. Efficiently manage time and scheduling; collaborate with agile development teams for effective work planning. Deliver high-quality assets on time and according to specifications, with strong attention to detail. Participate in peer reviews to ensure accuracy and maintain quality standards. Additional responsibilities may include: Preparing game documentation as required by business needs. Collaborate with multi-disciplined teams to achieve the highest quality games possible. What We're Looking For Bachelor's degree/BFA/MFA or equivalent work experience of 5-7 years in relevant field. Experience in 2D/3D gaming, 2D/3D game designing. Must have strong experience in Adobe products (After Effects and Photoshop). Ability to sketch or draw (digital or traditional) concepts and ideas, storyboarding is good to have. Good knowledge of any scripting language to automate Artist tools. Must have good verbal and written communication skills to effectively interact with global stakeholders. Experience in using Assets control systems (like Perforce). Experience with Agile Scrum methodologies will be a plus. A good eye for attention to detail and be willing to follow technical/compliance specifications. Preferences - Gaming domain experience. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V World Leader in Gaming Entertainment Robust benefits package Global career opportunities Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen Travel Expectations None Additional Information: Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship. Show more Show less

Lead- Digital Artist/Illustrator Total Experience - 15+ yrs Location – Kolkata Qualification- Any Degree (BFA, MFA, Diploma Course in Art will be plus) About us: Arrise Solutions (India) Pvt. Ltd. is an international services group that powers Pragmatic Play. PragmaticPlay is a global leader as a multi-product content provider to the gaming and entertainment industry. Our passion for premium entertainment is unrivalled. We strive to create the most engaging, evocative experiences for all our customers across a range of gaming products. Arrise India (Formerly known as PragmaticPlay India Pvt Ltd) is a subsidiary of Arrise Solutions Ltd., Malta. Arrise India provides software development services to its foreign entities. Our vision is to excel as a multi-product content related service provider as a technology company to the gaming and entertainment industry. We strive to create value for our clients by providing the highest quality technology and services and continually seek to improve them and to ensure consistent delivery and superior performance. Moreover, we are engaged to promote a team-oriented culture that places autonomy and trust in our employees, also to build mutually sustainable relationships defined by professionalism. Skills Required - Highly proficient with Photoshop, Illustrator. Should possess knowledge on gaming, specifically slot gaming. Exceptional drawing, illustration and composition ability is must. Second to none concept art and digital painting skills. strong colour sense. Good knowledge of human and animal anatomy. Flexible with varied art styles and can work in multiple genres. Story board preparation ability would be a plus. Wild imagination capable of visualizing the fantastic to the everyday, giving equal importance, flair, and aesthetics to either. Solid understanding of all the different surface treatments one would expect to see in a detailed world and the ability to depict them accurately. Experience in creating art assets for PC, Console, or Slot Machine games using Photoshop. Show more Show less

Job Description The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on the high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options, and set priorities to resolve problems.The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide development opportunities, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives. Responsibilities Roles and responsibilities: Design, create, and optimize websites and mobile apps, craft solutions for layout and styling issues across multiple browsers and mobile devices Lead the end-to-end design development cycle (ideation, design, creation and execution) process across all deliverables Help drive accessibility compliance, consultations, and guidance with the UX, design and dev partners Involve in Accessibility testing provide direct feedback to teams about how they can make user experiences and products more usable for people with disabilities Directs the activities of designs to maintain Brand standards of creative excellence, timeliness, and profitability, while achieving the Organization’s goals Involves in hiring and Proactively developing talent, career plans and succession plans for the immediate team Closely work with Data, Development and Project Management teams to support and maintain a cohesive relationship between eClerx Digital’s, embedding ‘one team’ vision across multiple locations Enable the team to formulate appropriate user research methodologies for design strategy and pragmatic solutions. Understand trends to evolve visual design and UX strategies that befit customers’ business goals, branding and UX goals Responsible for estimation, planning and execution – with specific focus on requirement gathering, interaction design, visual design and accessibility Tracking progress against project plans, making sure each element is on track Technical And Functional Skills Bachelor’s Degree with 4+ years of experience in User Experience Design & Research. Experience in Usability Test planning and coordination Familiar with user research methodologies, common interaction patterns, UI elements and behaviour of desktop and mobile operating systems Experience of UX design tools such as Sketch, Adobe XD, Framer, Axure, Figma Expert in Visual design color theory and typography Exceptional presentation, comprehensions and articulation skills Ideally from BFA, MFA, BDes, MDes with specialization in User Experience UX certification from HFI, NN Group or other organization’s in relation to User Experience Design, User Centered Design Enjoy getting to the root of a problem and bringing a variety of potential solutions to the table Strive to create the best experience possible, exploring all avenues that contribute to the user's experience Have a portfolio or a way to show us what you can bring to this role Be good at communicating and conveying your ideas to others. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less