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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

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What you’ll do: Author Knowledgebase content, utilizing KCS methodologies, to just-in-time publish or edit existing Knowledgebase solutions. Participate in the after-hours rotation for your product, depending on product, region, or team size. Work a frontline schedule to resolve incoming tickets through Chat, Phone, and Web channels. Quickly resolve or triage incoming questions and software incidents. Ensure accuracy and timeliness of case notes, regular customer follow-up on open incidents, and quick resolution of reported incidents within customer expectations. Capture case trend data through the use of incident categorization fields to help inform the root cause of customer contacts. Report service incidents or service requests to internal groups, acting as the customer-facing liaison for all service-related needs. Respond to new tickets with an initial response and attempt to resolve on the first contact. Accurately capture case notes and effectively manage cases by documenting all customer and internal resource interactions. Ensure that all notes are professional, concise, and actionable by others if needed. Set mutually agreed upon follow-up expectations and follow through on those commitments. Stay informed on product changes and rapidly learn information about product functionality changes. Recognize the bigger picture and adapt to change easily. Provide clear, concise, and relevant information, whether verbal or written, and choose the appropriate communication channel based on the level of urgency and detail that needs to be shared. Maintain composure and refuse to be paralyzed by uncertainty or ambiguity. Look for ways to make changes work rather than focusing on why change will not work, including making suggestions for increasing the effectiveness of changes. What you’ll bring: Previous experience in a technical troubleshooting or contact center role. Demonstrated ability to rapidly learn new concepts and ideas. Demonstrated ability to work effectively in situations characterized by continual change. A commitment to delighting our customers by showing empathy, listening actively, paying close attention to what is being said, and demonstrating comprehension of the question or issue. Ownership and responsibility for customer issues and the ability to collaborate across multiple teams to ensure customers receive flawless service on integrating software services. Ability to independently and confidently resolve more issues, relying less heavily on more tenured team resources. Professionalism with both customers and members of Blackbaud, showing respect for others, and welcoming ideas that are different from your own. Ability to anticipate obstacles or problems and take timely steps to minimize impact on intended results. Demonstrated ability to achieve positive, concrete results with a commitment to goals and independent motivation to achieve goals and objectives. Continual building of both Blackbaud and product knowledge, not only through direct experience but also by reviewing documentation and training materials. Responds constructively to feedback about individual strengths and weaknesses. Application of critical thinking and ingenuity to problem-solving; collecting information, asking thoughtful questions, analyzing, and testing various solutions to provide the best possible result to our customers. Ability to work US hours (8am – 6pm ET) Eligible for shift differential compensation. Some On call required after hours & weekends. Advanced level of English. It’s a bonus if you have one or more of the following: Experience with merchant processing, payment facilitator, or payment platforms, payment services providers, payment processing, and/or credit card processing. An understanding or experience with payment methods such as PayPal, Venmo, and Apple Pay. The ability to troubleshoot email deliverability concerns, including an understanding of SPF, DKIM, and DMARC. A general understanding of authentication processes such as SSO and MFA. Experience working in bookkeeping. Educational or professional experience troubleshooting web applications, cloud applications, infrastructure or web sites and single-page applications. An understanding of APIs (Application Programing Interface). You have experience troubleshooting email deliverability. Previous experience working in a technical support environment supporting educational software, parents or K-12 schools. Familiarity with the North American Education system. Show more Show less

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5.0 years

0 Lacs

Bengaluru, Karnataka, India

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At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About The Team And The Role TCGplayer connects hobbyists and hobby businesses to communities. We relentlessly improve the exchange of things and thoughts that fuel passions, providing the most compelling destination and tools for collectible card game enthusiasts and professional sellers! TCGplayer, now a part of eBay, promotes and drives growth of our products and services by connecting a global community of millions of buyers with tens of thousands of retailers in a $25B global collectible hobby market. Our Risk Intelligence / Identity and Access Management team is responsible for building and maintaining critical systems that safeguard our company’s hobbyists, sellers, operations, and data. This team’s charter is to protect access to the company’s systems and ensure our internal and external users have secure and seamless access to the services needed. As a Software Engineer on our Risk Intelligence / Identity and Access Management team, you will focus on designing and delivering resilient, high-performance services and tools that protect the company’s applications and data. You will play a key role in implementing risk-based authentication, threat detection, and identity lifecycle management solutions. What You Will Accomplish Develop microservices or distributed systems to support identity verification, access controls, and risk scoring engines. Integrate with third-party identity providers and security frameworks using protocols like SAML, OAuth2, OIDC, etc. Develop and maintain systems for monitoring, alerting, and logging, enabling real-time risk assessment and incident response Collaborate with IT and business teams to integrate IAM solutions with existing systems and applications. Stay updated with the latest security trends, vulnerabilities, and technologies. What You Will Bring Bachelor’s degree in Computer Science, Information Technology, or a related field and 5 years of relevant industry experience, or 9 years equivalent practical experience. 3 years of Java experience and demonstrated proficiency along with at least one additional programming language like (Go, C#, JavaScript) Experience with IAM, SSO, MFA tools in a large enterprise environment Familiarity of cloud security principles and experience with cloud providers like AWS, Azure, or Google Cloud Experience with Keycloak Ability to integrate IAM services with applications and APIs, leveraging RESTful interfaces. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the TCGplayer Careers website or apply for a job with TCGplayer. TCGplayer, a subsidiary company of eBay, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at careers@tcgplayer.com. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. Show more Show less

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5.0 years

0 Lacs

Bengaluru, Karnataka, India

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At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About The Team And The Role TCGplayer connects hobbyists and hobby businesses to communities. We relentlessly improve the exchange of things and thoughts that fuel passions, providing the most compelling destination and tools for collectible card game enthusiasts and professional sellers! TCGplayer, now a part of eBay, promotes and drives growth of our products and services by connecting a global community of millions of buyers with tens of thousands of retailers in a $25B global collectible hobby market. Our Risk Intelligence / Identity and Access Management team is responsible for building and maintaining critical systems that safeguard our company’s hobbyists, sellers, operations, and data. This team’s charter is to protect access to the company’s systems and ensure our internal and external users have secure and seamless access to the services needed. As a Software Engineer on our Risk Intelligence / Identity and Access Management team, you will focus on designing and delivering resilient, high-performance services and tools that protect the company’s applications and data. You will play a key role in implementing risk-based authentication, threat detection, and identity lifecycle management solutions. What You Will Accomplish Develop microservices or distributed systems to support identity verification, access controls, and risk scoring engines. Integrate with third-party identity providers and security frameworks using protocols like SAML, OAuth2, OIDC, etc. Develop and maintain systems for monitoring, alerting, and logging, enabling real-time risk assessment and incident response Collaborate with IT and business teams to integrate IAM solutions with existing systems and applications. Stay updated with the latest security trends, vulnerabilities, and technologies. What You Will Bring Bachelor’s degree in Computer Science, Information Technology, or a related field and 5 years of relevant industry experience, or 9 years equivalent practical experience. 3 years of Java experience and demonstrated proficiency along with at least one additional programming language like (Go, C#, JavaScript) Experience with IAM, SSO, MFA tools in a large enterprise environment Familiarity of cloud security principles and experience with cloud providers like AWS, Azure, or Google Cloud Experience with Keycloak Ability to integrate IAM services with applications and APIs, leveraging RESTful interfaces. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the TCGplayer Careers website or apply for a job with TCGplayer. TCGplayer, a subsidiary company of eBay, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at careers@tcgplayer.com. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. Show more Show less

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0 years

0 Lacs

Hyderabad, Telangana, India

Remote

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Customer Support helps customers use Blackbaud's software, including troubleshooting reported incidents and answering questions about software functionality. Associates support multiple solutions that power the social good sector. What You’ll Do Author Knowledgebase content, utilizing KCS methodologies, to just-in-time publish or edit existing Knowledgebase solutions. Participate in the after-hours rotation for your product, depending on product, region, or team size. Work a frontline schedule to resolve incoming tickets through Chat, Phone, and Web channels. Quickly resolve or triage incoming questions and software incidents. Ensure accuracy and timeliness of case notes, regular customer follow-up on open incidents, and quick resolution of reported incidents within customer expectations. Capture case trend data through the use of incident categorization fields to help inform the root cause of customer contacts. Report service incidents or service requests to internal groups, acting as the customer-facing liaison for all service-related needs. Respond to new tickets with an initial response and attempt to resolve on the first contact. Accurately capture case notes and effectively manage cases by documenting all customer and internal resource interactions. Ensure that all notes are professional, concise, and actionable by others if needed. Set mutually agreed upon follow-up expectations and follow through on those commitments. Stay informed on product changes and rapidly learn information about product functionality changes. Recognize the bigger picture and adapt to change easily. Provide clear, concise, and relevant information, whether verbal or written, and choose the appropriate communication channel based on the level of urgency and detail that needs to be shared. Maintain composure and refuse to be paralyzed by uncertainty or ambiguity. Look for ways to make changes work rather than focusing on why change will not work, including making suggestions for increasing the effectiveness of changes. What You’ll Bring Previous experience in a technical troubleshooting or contact center role. Demonstrated ability to rapidly learn new concepts and ideas. Demonstrated ability to work effectively in situations characterized by continual change. A commitment to delighting our customers by showing empathy, listening actively, paying close attention to what is being said, and demonstrating comprehension of the question or issue. Ownership and responsibility for customer issues and the ability to collaborate across multiple teams to ensure customers receive flawless service on integrating software services. Ability to independently and confidently resolve more issues, relying less heavily on more tenured team resources. Professionalism with both customers and members of Blackbaud, showing respect for others, and welcoming ideas that are different from your own. Ability to anticipate obstacles or problems and take timely steps to minimize impact on intended results. Demonstrated ability to achieve positive, concrete results with a commitment to goals and independent motivation to achieve goals and objectives. Continual building of both Blackbaud and product knowledge, not only through direct experience but also by reviewing documentation and training materials. Responds constructively to feedback about individual strengths and weaknesses. Application of critical thinking and ingenuity to problem-solving; collecting information, asking thoughtful questions, analyzing, and testing various solutions to provide the best possible result to our customers. Ability to work US hours (8am – 6pm ET) Eligible for shift differential compensation. Some On call required after hours & weekends. Advanced level of English. It’s a bonus if you have one or more of the following: Experience with merchant processing, payment facilitator, or payment platforms, payment services providers, payment processing, and/or credit card processing. An understanding or experience with payment methods such as PayPal, Venmo, and Apple Pay. The ability to troubleshoot email deliverability concerns, including an understanding of SPF, DKIM, and DMARC. A general understanding of authentication processes such as SSO and MFA. Experience working in bookkeeping. Educational or professional experience troubleshooting web applications, cloud applications, infrastructure or web sites and single-page applications. An understanding of APIs (Application Programing Interface). You have experience troubleshooting email deliverability. Previous experience working in a technical support environment supporting educational software, parents or K-12 schools. Familiarity with the North American Education system. Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. R0012471 Show more Show less

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5.0 years

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India

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Job Title: Technical Support Specialist Experience Level: 5+ Years Location: Remote Department: Infrastructure & Technical Services Job Summary: We are seeking a skilled and proactive specialist in who can provide Network Support, Windows Desktop Support, Microsoft 365 Infrastructure Support, and Server Administration Support to join our Infrastructure & Technical Services team. The ideal candidate will have over five years of hands-on experience in said mentioned support areas. This role is critical in maintaining the stability, security, and performance of our customers infrastructure. The candidate must also be bilingual in Spanish and English , with the ability to translate technical terms between the two languages. Key Responsibilities: Monitor, troubleshoot, and support enterprise network infrastructure including LAN/WAN, firewalls, and switches. Support and maintain Palo Alto firewalls, including security policies, NAT, and VPNs. Administer and support Cisco switches, VLANs, and spanning tree protocols. Collaborate with cross-functional teams to support infrastructure projects and deployments. Maintain network documentation, diagrams, and standard operating procedures. Provide support for Windows desktop environments, including installation, configuration, and maintenance. Troubleshoot and resolve hardware, software, and network issues for end users. Manage and support mobile devices (iOS and Android) using Mobile Device Management (MDM) solutions. Administer and maintain IT service management tools such as ManageEngine. Support and configure Windows, Apple iOS and Android devices in a corporate environment. Provide support for Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Intune. Manage user identity and access through Azure Active Directory, including conditional access policies and MFA. Monitor M365 service health, investigate incidents, and resolve issues using Microsoft 365 Admin Center and PowerShell. Support hybrid environments integrating on-premises Active Directory with Azure AD. Collaborate with security teams to enforce compliance, data loss prevention (DLP), and threat protection policies. Assist in tenant-level configuration, license management, and service adoption strategies. Administer, monitor, and troubleshoot Windows Server (2012–2022) and Linux environments. Knowledge virtualization infrastructure using VMware vSphere/ESXi. Knowledge in Deploy, configure, and maintain cloud services in Microsoft Azure . Understanding security tools such as Tenable Nessus, Cortex XDR, and ManageEngine solutions. Knowledge in Automate system administration tasks using Ansible and scripting (PowerShell, Bash). Working with teams on regular system updates, patch management, and vulnerability remediation. Ensure compliance with company security policies and industry best practices. Participate in on-call rotation and provide after-hours support as needed. A MUST / Translate technical documents and communications from Spanish to English and vice versa. A MUST / Communicate effectively with Spanish-speaking and English-speaking stakeholders. Required Qualifications: Minimum 5 years of experience in network support or administration. Knowledge with Palo Alto firewalls and Cisco switches Proficiency in Cisco switching technologies and basic routing protocols. Good understanding of TCP/IP, DNS, DHCP, VPN, and network segmentation along with identity federation (e.g., ADFS, SSO). Experience with network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds). Proficiency in Windows OS (Windows 10/11) and Microsoft Office Suite. Experience with ManageEngine or similar ITSM tools. Experience with MDM platforms (e.g., Intune, ManageEngine MDM, MobileIron, AirWatch). Knowledge of iPhone and Android device configuration and support. Familiarity with Apple iOS and macOS environments. Proficiency in PowerShell scripting for automation and administration tasks. Experience with Microsoft Endpoint Manager (Intune), Exchange Online Protection (EOP), and Defender for Office 365. Excellent problem-solving and communication skills. A MUST / Fluent in both Spanish and English, with the ability to translate technical terms between the two languages. Preferred Qualifications: - Experience with cloud networking (AWS, Azure) is a plus. - Familiarity with ITIL practices and ticketing systems. Show more Show less

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5.0 years

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India

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Job Summary: We are seeking a skilled and proactive L2+ Infrastructure Support Engineer to provide advanced support across a broad range of technologies in a hosted service provider environment. The ideal candidate will have hands-on experience supporting Citrix and RDS infrastructures, VMware, Azure cloud environments, and core Windows Server technologies. You will play a critical role in managing tickets through Halo PSA, remote systems using NinjaRMM, and ensuring system availability, performance, and security for hosting clients. Key Responsibilities: Provide L2+ level support for Windows Servers (2012/2016/2019/2022), RDS, and Citrix environments. Administer Microsoft Azure and Office 365, including Exchange Online and hybrid deployments. Manage and troubleshoot Citrix Virtual Apps & Desktops, Citrix Director, and StoreFront. Perform VM management and troubleshooting using VMware vSphere and ESXi. Handle backup operations and restore processes using Veeam Backup & Replication. Administer Active Directory, Group Policy Objects (GPO), DHCP, DNS, file servers, and NTFS permissions. Support HaloPSA ticketing system and remote monitoring via Ninja RMM. Troubleshoot SQL Server availability, performance, and connectivity issues. Manage Endpoint Protection tools like SentinelOne and Bitdefender. Maintain and support Hosting Controller panel, anti-spam tools (e.g., SpamExperts), and DUO MFA administration. Assist with patching, In-Place Upgrades, and regular maintenance of server environments. Provide support for network printers, shared printers, and print servers. Ensure snapshots, backup jobs, and restore points are functional and recoverable. Respond to escalated technical issues from L1 engineers and work collaboratively with other teams. Maintain thorough documentation of systems, incidents, and standard operating procedures. Required Technical Skills: Citrix (XenApp/XenDesktop), Citrix Cloud, Director, Storefront RDS (Remote Desktop Services) - session management, licensing, gateway Microsoft Windows Server 2012/2016/2019/2022 Microsoft Azure administration and infrastructure setup Office 365 / Microsoft 365 – administration, migration, hybrid Exchange Server (On-prem and Online) VMware ESXi, vSphere, VM snapshots, vMotion Veeam Backup and Replication Active Directory, DNS, DHCP, GPOs Halo PSA (or similar ticketing system) Ninja RMM or any other remote monitoring & management tool SQL Server basic administration and troubleshooting Hosting Controller panel support SpamExperts or similar spam filter systems DUO Admin Panel, MFA configuration Bitdefender & SentinelOne Endpoint Management Print Server and Network Printer Configuration In-place Upgrades of Windows OS and Server Roles Preferred Qualifications: 3–5 years of hands-on experience in L2+ support in a hosting or MSP environment Relevant certifications preferred: Microsoft Certified: Azure Administrator Associate (AZ-104) Citrix Certified Associate (CCA-V) VMware VCP MCSA/MCSE Strong documentation and communication skills ITIL v4 Foundation knowledge is a plus Soft Skills & Attributes: Excellent troubleshooting and analytical skills Ability to handle high-pressure environments and prioritize issues effectively Team player with collaborative attitude Strong customer orientation and problem-solving mindset Willingness to work flexible hours or shifts as per client SLAs Show more Show less

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2.0 years

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Jodhpur, Rajasthan

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Job Title: Art Teacher Location: Career Point World School, Jodhpur Campus Address: Vijayraje Nagar, Opp. New Proposed High Court, Shatabdi Circle, Bypass Road, Jhalamand, Jodhpur – 342005, Rajasthan Job Overview Career Point World School, Jodhpur is seeking a talented and creative Art Teacher to join our faculty. The ideal candidate should be passionate about visual arts and able to inspire students across all age groups to explore their creativity while learning artistic techniques and appreciating various art forms. Key Responsibilities Teach visual arts including drawing, painting, sketching, and craft to students from primary to senior secondary levels. Develop age-appropriate lesson plans that integrate creative expression with skill development. Organize and display student artwork for exhibitions, competitions, and school functions. Encourage participation in inter-school and national-level art contests. Maintain and manage art supplies, tools, and the art room environment. Support students in preparing portfolios or submissions for contests and further studies in fine arts. Collaborate with other staff for theme-based decorations and school events. Eligibility Criteria Educational Qualification: Bachelor's or Master’s degree in Fine Arts (BFA/MFA) or equivalent qualification in visual arts. Experience: Minimum 2 years of experience in school-based teaching (freshers with exceptional portfolios may also apply). Skills: Strong artistic ability, creativity, patience, classroom engagement, and communication skills. Job Details Job Type: Full-Time Salary: As per school norms and candidate’s experience Joining: Immediate preferred Apply Now Email: jobs@cpur.edu.in Phone: 9057532049 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Morning shift Work Location: In person

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4.0 years

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Ahmedabad, Gujarat, India

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Job Description Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function by supporting complex user issues, escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document new and update existing knowledge-base articles, assist with quality analysis and metrics reporting. Look for continuous process improvement opportunities and follow up with lead, peers and support engineers to continuously enhance service delivery and user experience Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Support Vertafore’s global employees including US and India in a 24x5 model Proven ability to troubleshoot and resolve technical and procedural issues. Installing, troubleshooting and supporting Windows and Mac operating systems and laptops, Microsoft Office365, Active Directory, group policies, user access management, antivirus, VPN, Bitlocker or PGP encryption, and MFA (Multi factor authentication) Provide remote IT support using best practices, models, procedures via various methods (MS Teams, Zoom, email, ServiceNow, Tele-calls) Assist in managing IT assets inventory (Hardware and Software), software compliance and audits Manage and maintain roster and generate daily SLA reports Support patch management for end user computing Knowledge, Skills And Abilities Proficient in oral and written communication with ability to empathetically manage escalations and unhappy customers Proficient in ITIL Incident and problem Management Experience working with ServiceNow or any other ticketing tool A+, Microsoft and/or Apple Certified candidates preferred Excellent Customer Service and interpersonal skills for customer relations Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally. Establish rapport among peers and colleagues. Must have experience supporting US and India based customers in a 24x5 model Qualifications Bachelor’s Degree 4+ year(s) as experience as Service Desk Engineer or higher supporting tier 1/2 requests and incidents in a 24/7/365 routine Show more Show less

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6.0 years

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Noida, Uttar Pradesh, India

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Description Join GlobalLogic, to be a valid part of the team working on a huge software project for the world-class company providing M2M / IoT 4G/5G modules e.g. to the automotive, healthcare and logistics industries. Through our engagement, we contribute to our customer in developing the end-user modules’ firmware, implementing new features, maintaining compatibility with the newest telecommunication and industry standards, as well as performing analysis and estimations of the customer requirements. Requirements The candidate should have extensive experience with the user centered design (UCD) process and experience in designing transactional or complex B2B or enterprise applications. The candidate should also have a solid understanding of information architecture, mastery of user interface design, and strong visual design sensibility. Excellent interpersonal, communication and storytelling skills. A portfolio of design work that conveys diversity and the ability to ship complex designs Extensive and up-to-date domain knowledge (Mobile/web) to understand stated requirements and provide suitable solutions. Detailed understanding of layout, information design, interaction design patterns, and usability principles Minimum 6 years of experience as a Product Designer and substantial experience in the IT industry. BFA / MFA /B.Des degree in design or equivalent (e.g. interaction, visual communications. Knowledge of Product Design, Design Thinking and Usability Principles is a must. Understanding and application of design research would be a plus Proficient in quick prototyping. Job responsibilities Leading all design activities from inception to execution and launch. Solve complex use cases into logical user journeys and transform them into an elegant solution Develop high level and detailed wireframes, visual mockups, and prototypes to effectively communicate ideas, information flow, and interaction design Create design frameworks and design system guidelines for the development team to deliver quality outcomes Collaborate with designers and PMs to shape the product Manage day-to-day relationships with internal and external project stakeholders. Fully own multiple projects and work autonomously at times. Mentor other designers in the team and motivate them to achieve excellency. Contribute to the development of the design team’s culture and quality standards. Always stay updated with the latest design trends and technologies Strong hands-on expertise using UX and design tools like Adobe Creative Suite, Axure, Sketch, Figma etc. Leveraging product data and market research to identify opportunities for both new products and existing feature improvements What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services. Show more Show less

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35.0 years

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Bengaluru, Karnataka, India

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Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Position Title: Senior Billing Analyst Position Summary: The Senior Billing Analyst will spend the majority of their time ensuring the appropriate setup of customer contracts into systems of record, executing accounting control points around invoicing and executing invoicing of customer transactions. This role also involves the reconciliation of revenue and billing results to control totals and comparison to various reference points such as prior periods, disparate systems, forecasts, etc. Essential Job Functions: Order/contract setup and review Execution of customer invoicing of various types (batch transactional billings, subscription billings) Reconciliation of invoicing to revenue results Reconciliation of disparate systems Generation of billing data Raising client invoices for services provided and expenses incurred Raising third party commission invoices Issuing client credit notes and re-invoicing where required Weekly invoice reconciliation to ensure all billing issued has been delivered Manage internal mailbox for invoices that require manual intervention before delivery to the client Maintaining clients purchase order, address and contact details Processing manual opportunities for split commission reporting Triggering contract commencement dates in the CRM and ERP systems Collating requests for replacement hardware (MFA tokens). Entering details and maintaining an internal consolidated spreadsheet of requirements and sending instructions to the third-party supplier for dispatch Required Skills: Ability to work in fast paced environment Ability to learn systems and process within a public company internal control environment Experience with Microsoft Excel Preferred Skills: Ability to make process improvement recommendations Microsoft Dynamics ERP Experience with Salesforce CRM Education and Experience: Bachelor's degree or Associates degree in Accounting 5+ years relevant experience in Billing We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone. Show more Show less

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7.0 years

0 Lacs

Bengaluru, Karnataka, India

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About The Role: We are seeking a Senior IT Manager who brings both strategic foresight and hands-on operational excellence. This role is ideal for someone with a strong technical foundation, a proactive problem-solving attitude, and the ability to drive smart execution in a fast-paced, security-conscious environment. If you’re passionate about automating repetitive tasks, streamlining IT operations, and delivering world-class IT support while working with cutting-edge tools, this is the opportunity for you. Responsibilities IT Infrastructure Management Lead day-to-day operations, management, and optimization of our IT systems, ensuring secure and scalable infrastructure. Administer and enhance our identity and access management architecture using SSO, Directory, LDAP etc. Endpoint and Security Operations Manage the deployment and performance of EDR/XDR to ensure real-time threat prevention and monitoring. Automation and Efficiency Identify repetitive workflows across IT operations and develop automation scripts and integrations using APIs and scripting tools (Python, Bash, PowerShell, etc.). Lead initiatives to improve service delivery, response times, and operational consistency. Support and Service Management Oversee the IT ticketing system, optimizing support SLAs, workflows, and asset management. Provide escalation-level technical support and mentorship to junior IT staff. Collaboration and Communication Work closely with Security, Engineering, and HR to enforce and audit access controls, endpoint compliance, and enterprise policies. Draft and maintain comprehensive documentation, SOPs, and user guides. Email, Collaboration, and DLP Tools Manage and administer Google Workspace, including policy enforcement, group management, and email security. Operate and tune for robust enterprise MFA coverage. Configure and monitor data loss prevention tools, secure web access, and zero-trust network access. Learning and Strategic Thinking Stay updated with IT trends, emerging tools, and enterprise best practices. Lead IT projects that support business growth, user productivity, and security posture. Desired Candidate Profile 7+ years of experience in IT systems administration, engineering, or operations, with at least 3+ years in a leadership/managerial role. Strong scripting/automation capabilities using Python, PowerShell, or Bash. Excellent written and verbal communication skills; capable of drafting policies, documentation, and executive-level reports. Deep understanding of enterprise IT best practices, zero trust architecture, and SaaS administration. Desired Traits Passionate about improving processes and creating scalable, secure systems. Strong analytical and troubleshooting skills. Self-starter with a continuous learning mindset. Experience working in fast-moving startup environments or security-forward organizations. Show more Show less

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5.0 years

0 Lacs

Noida, Uttar Pradesh, India

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Summary: The Senior Technical Artist creates top quality games that push the boundaries of gaming entertainment. The person is responsible for visual quality, bringing the team under a consistent and unified direction and utilizing groundbreaking techniques and tools. To configure asset structures and implement static and animating content to support Artist and game developers for Class 3 Games across different EGMs and be responsible for ensuring high quality standards of games being delivered. Roles and Responsibilities: Create and update artwork and animations for video-based gaming projects. Contribute to and maintain the content implementation pipeline. Ensure proper execution of asset management, file organization, and output configuration processes. Efficiently manage time and scheduling; collaborate with agile development teams for effective work planning. Deliver high-quality assets on time and according to specifications, with strong attention to detail. Participate in peer reviews to ensure accuracy and maintain quality standards. Additional responsibilities may include: Preparing game documentation as required by business needs. Collaborate with multi-disciplined teams to achieve the highest quality games possible. What We're Looking For Bachelor's degree/BFA/MFA or equivalent work experience of 5-7 years in relevant field. Experience in 2D/3D gaming, 2D/3D game designing. Must have strong experience in Adobe products (After Effects and Photoshop). Ability to sketch or draw (digital or traditional) concepts and ideas, storyboarding is good to have. Good knowledge of any scripting language to automate Artist tools. Must have good verbal and written communication skills to effectively interact with global stakeholders. Experience in using Assets control systems (like Perforce). Experience with Agile Scrum methodologies will be a plus. A good eye for attention to detail and be willing to follow technical/compliance specifications. Preferences - Gaming domain experience. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V World Leader in Gaming Entertainment Robust benefits package Global career opportunities Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen Travel Expectations None Additional Information: Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship. Show more Show less

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0 years

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Kolkata, West Bengal, India

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Lead- Digital Artist/Illustrator Total Experience - 15+ yrs Location – Kolkata Qualification- Any Degree (BFA, MFA, Diploma Course in Art will be plus) About us: Arrise Solutions (India) Pvt. Ltd. is an international services group that powers Pragmatic Play. PragmaticPlay is a global leader as a multi-product content provider to the gaming and entertainment industry. Our passion for premium entertainment is unrivalled. We strive to create the most engaging, evocative experiences for all our customers across a range of gaming products. Arrise India (Formerly known as PragmaticPlay India Pvt Ltd) is a subsidiary of Arrise Solutions Ltd., Malta. Arrise India provides software development services to its foreign entities. Our vision is to excel as a multi-product content related service provider as a technology company to the gaming and entertainment industry. We strive to create value for our clients by providing the highest quality technology and services and continually seek to improve them and to ensure consistent delivery and superior performance. Moreover, we are engaged to promote a team-oriented culture that places autonomy and trust in our employees, also to build mutually sustainable relationships defined by professionalism. Skills Required - Highly proficient with Photoshop, Illustrator. Should possess knowledge on gaming, specifically slot gaming. Exceptional drawing, illustration and composition ability is must. Second to none concept art and digital painting skills. strong colour sense. Good knowledge of human and animal anatomy. Flexible with varied art styles and can work in multiple genres. Story board preparation ability would be a plus. Wild imagination capable of visualizing the fantastic to the everyday, giving equal importance, flair, and aesthetics to either. Solid understanding of all the different surface treatments one would expect to see in a detailed world and the ability to depict them accurately. Experience in creating art assets for PC, Console, or Slot Machine games using Photoshop. Show more Show less

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4.0 years

0 Lacs

Mumbai, Maharashtra, India

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Job Description The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on the high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options, and set priorities to resolve problems.The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide development opportunities, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives. Responsibilities Roles and responsibilities: Design, create, and optimize websites and mobile apps, craft solutions for layout and styling issues across multiple browsers and mobile devices Lead the end-to-end design development cycle (ideation, design, creation and execution) process across all deliverables Help drive accessibility compliance, consultations, and guidance with the UX, design and dev partners Involve in Accessibility testing provide direct feedback to teams about how they can make user experiences and products more usable for people with disabilities Directs the activities of designs to maintain Brand standards of creative excellence, timeliness, and profitability, while achieving the Organization’s goals Involves in hiring and Proactively developing talent, career plans and succession plans for the immediate team Closely work with Data, Development and Project Management teams to support and maintain a cohesive relationship between eClerx Digital’s, embedding ‘one team’ vision across multiple locations Enable the team to formulate appropriate user research methodologies for design strategy and pragmatic solutions. Understand trends to evolve visual design and UX strategies that befit customers’ business goals, branding and UX goals Responsible for estimation, planning and execution – with specific focus on requirement gathering, interaction design, visual design and accessibility Tracking progress against project plans, making sure each element is on track Technical And Functional Skills Bachelor’s Degree with 4+ years of experience in User Experience Design & Research. Experience in Usability Test planning and coordination Familiar with user research methodologies, common interaction patterns, UI elements and behaviour of desktop and mobile operating systems Experience of UX design tools such as Sketch, Adobe XD, Framer, Axure, Figma Expert in Visual design color theory and typography Exceptional presentation, comprehensions and articulation skills Ideally from BFA, MFA, BDes, MDes with specialization in User Experience UX certification from HFI, NN Group or other organization’s in relation to User Experience Design, User Centered Design Enjoy getting to the root of a problem and bringing a variety of potential solutions to the table Strive to create the best experience possible, exploring all avenues that contribute to the user's experience Have a portfolio or a way to show us what you can bring to this role Be good at communicating and conveying your ideas to others. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

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4.0 - 7.0 years

3 - 7 Lacs

Noida

On-site

Support the ongoing operations tasks/incidents ensuring the platform availability to end users and applications. Additional responsibilities include platform optimization, logging & auditing enhancements and implementing new solutions within IAM space and along with other automation. Key Responsibilities Candidate will be responsible for Administration, implementation, and maintaining IAM based components and interfaces in the Identity and access management framework. IAM framework platform consists of the following products Broadcom/CA Siteminder, Broadcom/CA Directory, Broadcom/CA Identity Manager, Broadcom/CA Advance Authentication, Broadcom/CA API Gateway, Active Directory and Azure AD.  Candidate should have experience & capabilities to provide technical solutions to Production Support issues.  Identifying, Analyzing and providing a solution to the issues in the Shared Service - Security based servers of Production to Development environments  Should have good hands on experience with Security System Integration for Identity & Access Management solutions.  Review the IT artifacts and guide the team in accordance to the industry best standards.  Adhere to the timelines and guide the team in documenting and implementing the changes.  Leads through thought leadership, responsible for providing strategic direction to the Production Support processes, business strategy and growth initiatives.  Will be responsible for Production and Operational support activities, attending day-to-day user requests, application alert monitoring, health checks, and incident management, prepare and maintain operational activities documentation.  Full Accountability on support of Security Shared Services applications 24 X 7 by meeting SLA.  Willingness to work on rotational shifts including night shifts.  Good problem solving and analytical skills  Ability to work under pressure and co-ordinate with offshore team and provide guidance on Incident Management, Work Order Management, Change Management, Problem Ticket Management, Stakeholder communications, Role back plans, etc...  Co-ordination with enterprise infrastructure teams  Provide analytical and technical guidance to the team and recommend and/or take action to direct the analysis and solutions required,  Come up with a plan to automate operational activities.  The candidate will work closely with the other project team members to deliver the working solution and test process for the access management solution.  Good Communication Skills.  Participated in Disaster recovery, Identity Governance, Certificate Renewal activity for the organization  Ready to work in onsite/offshore model and shifts.  Scripting knowledge Unix/Perl.  Knowledge on monitoring tools Dynatrace synthetic, one agent, SiteScope/Sciencelogic, CA APM(Wily), SUMOLogic /logstash& TLeaf/Glassbox etc. Required Qualifications Degree in computer science, engineering, IT or equivalent technical degree. In-depth knowledge with at least 4-7 years of Operational/Support experience in the Identity & Access Management. Preferred Qualifications Knowledge on monitoring tools Dynatrace synthetic, one agent, SiteScope/Sciencelogic, CA APM(Wily), SUMOLogic /logstash& TLeaf/Glassbox etc. Experience with CI/CD pipelines and tools including, BitBucket, Jenkins, Ansible ,Jira, confluence . Good exposure of Containers including Kubernetes, Docker ,AWS, Azure. Good exposure on Application Architecture, App servers/ Webserver IIS/Tomcat. Experience on Azure AD, Azure MFA for identity lifecycle. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

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2.0 - 3.0 years

6 - 8 Lacs

Noida

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Req ID: 300086 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Security Identity OKTA - Technical Solutions Architecture Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Responsibilities: Collaborate with cross-functional teams, including business stakeholders, developers, and architects, to gather requirements and develop solutions that meet business needs. Implement and configure Okta features such as SSO, MFA, Lifecycle Management, and Authorization. Develop and maintain custom integrations with third-party applications using Okta APIs and SDKs. Conduct testing and validation of Okta IAM solutions to ensure they meet the required standards and requirements. Develop and maintain documentation, including technical specifications, design documents, and user manuals. Provide ongoing support for Okta IAM solutions and troubleshoot issues as they arise. Stay up-to-date with industry trends and best practices related to Okta IAM and CIAM. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. 2-3 years of experience in developing and implementing Okta IAM solutions for CIAM initiatives. Experience with Okta features such as SSO, MFA, Lifecycle Management, and Authorization. Strong development skills in languages such as Java, Python, or .NET. Experience with REST APIs, SDKs, and web services. Familiarity with Identity and Access Management concepts, including authentication, authorization, and user management. Excellent analytical and problem-solving skills. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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4.0 - 7.0 years

0 Lacs

Andhra Pradesh

On-site

Support the ongoing operations tasks/incidents ensuring the platform availability to end users and applications. Additional responsibilities include platform optimization, logging & auditing enhancements and implementing new solutions within IAM space and along with other automation. Key Responsibilities Candidate will be responsible for Administration, implementation, and maintaining IAM based components and interfaces in the Identity and access management framework. IAM framework platform consists of the following products Broadcom/CA Siteminder, Broadcom/CA Directory, Broadcom/CA Identity Manager, Broadcom/CA Advance Authentication, Broadcom/CA API Gateway, Active Directory and Azure AD.  Candidate should have experience & capabilities to provide technical solutions to Production Support issues.  Identifying, Analyzing and providing a solution to the issues in the Shared Service - Security based servers of Production to Development environments  Should have good hands on experience with Security System Integration for Identity & Access Management solutions.  Review the IT artifacts and guide the team in accordance to the industry best standards.  Adhere to the timelines and guide the team in documenting and implementing the changes.  Leads through thought leadership, responsible for providing strategic direction to the Production Support processes, business strategy and growth initiatives.  Will be responsible for Production and Operational support activities, attending day-to-day user requests, application alert monitoring, health checks, and incident management, prepare and maintain operational activities documentation.  Full Accountability on support of Security Shared Services applications 24 X 7 by meeting SLA.  Willingness to work on rotational shifts including night shifts.  Good problem solving and analytical skills  Ability to work under pressure and co-ordinate with offshore team and provide guidance on Incident Management, Work Order Management, Change Management, Problem Ticket Management, Stakeholder communications, Role back plans, etc...  Co-ordination with enterprise infrastructure teams  Provide analytical and technical guidance to the team and recommend and/or take action to direct the analysis and solutions required,  Come up with a plan to automate operational activities.  The candidate will work closely with the other project team members to deliver the working solution and test process for the access management solution.  Good Communication Skills.  Participated in Disaster recovery, Identity Governance, Certificate Renewal activity for the organization  Ready to work in onsite/offshore model and shifts.  Scripting knowledge Unix/Perl.  Knowledge on monitoring tools Dynatrace synthetic, one agent, SiteScope/Sciencelogic, CA APM(Wily), SUMOLogic /logstash& TLeaf/Glassbox etc. Required Qualifications Degree in computer science, engineering, IT or equivalent technical degree. In-depth knowledge with at least 4-7 years of Operational/Support experience in the Identity & Access Management. Preferred Qualifications Knowledge on monitoring tools Dynatrace synthetic, one agent, SiteScope/Sciencelogic, CA APM(Wily), SUMOLogic /logstash& TLeaf/Glassbox etc. Experience with CI/CD pipelines and tools including, BitBucket, Jenkins, Ansible ,Jira, confluence . Good exposure of Containers including Kubernetes, Docker ,AWS, Azure. Good exposure on Application Architecture, App servers/ Webserver IIS/Tomcat. Experience on Azure AD, Azure MFA for identity lifecycle. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

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70.0 years

0 Lacs

Hyderabad, Telangana, India

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At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients’ achievements. Come join us in delivering better outcomes for our clients around the world! At Franklin Templeton, everything we do is focused on one thing – delivering better client outcomes. We do that by partnering closely with our clients, assessing their strategic needs, and identifying the solution or solutions that can meet the challenge. Over 9,500 employees working in 34 countries around the world are dedicated to servicing investment solutions for our clients in more than 160 countries. For more than 70 years our success has been a direct result of the talent, skills and persistence of our people, and we are looking for qualified candidates to join our team #MID_SENIOR_LEVEL What is a Senior Engineer-Active Directory responsible for? We seek a Senior Engineer to lead the design, implementation, and support of Microsoft Active Directory (AD), AD backup and recovery, Entra (Azure AD), DNS, and Azure application registration services. The candidate will ensure secure, scalable identity and access management (IAM) and network services, collaborating with cross-functional teams to enhance efficiency and security. Infrastructure Engineers analyze, design, install, configure, and modify IT infrastructure solutions. They plan capacity improvements, work on complex problems requiring evaluation of multiple factors, and exercise independent judgment within defined policies. They lead or provide expertise to project teams, participate in process improvements, and collaborate with other engineers, operations, development staff, and vendors. They also develop and maintain documentation for infrastructure planning, operational use, and support. What are the ongoing responsibilities of Senior Engineer-Infrastructure? As part of the Platform engineering team, we are looking for a highly skilled and experienced Senior Engineer to lead the design, implementation, and maintenance of enterprise-level Microsoft Active Directory, Microsoft Entra (Azure AD), and DNS solutions. The ideal candidate will have extensive expertise in managing identity, access in complex IT environments. This role involves collaborating with cross-functional teams to ensure secure, scalable, and highly available directory and DNS services, driving innovation, and adhering to industry best practices. The Infrastructure Engineer provides broad technical expertise and solutions focused on delivering high-quality services. Our services scale globally, are highly available, and resilient with a focus on business continuity. The role works closely with application development, DevOps, and CloudOps to design, engineer, and operate systems while establishing guidelines that align infrastructure with enterprise architecture standards and advance towards a self-serviceable environment. Collaboration with application development groups to understand their information and data needs is essential, along with partnering with DevOps, Architecture, Application Development, Testing, and Operations, as well as Cloud Architecture and Engineering teams, to enable solutions while promoting reliability engineering principles through self-service and automation. Key Responsibilities Strong ownership, and collaboration demonstrated through communication Experience in designing, managing, and scaling systems in public, private, or hybrid cloud environment Ability to design, author, and release code, provide coding guidance/review and create documentation Acute drive to automate manual operations and to improve through iteration Architect, deploy, and maintain Microsoft Active Directory environments, including multi-domain and multi-forest configurations. Manage and troubleshoot Active Directory replication, OU structures, trusts, schema extensions, and Group Policies. Perform upgrades, patch management, and health checks for AD infrastructure. Implement and maintain AD replication and disaster recovery strategies. Perform routine AD backup validation and testing for disaster scenarios. Ensure swift recovery and business continuity in case of AD failures or data corruption. Design and manage hybrid identity environments, integrating on-premises AD with Azure AD. Configure and manage identity services, including Conditional Access, Single Sign-On (SSO), and Multi-Factor Authentication (MFA). Ensure seamless integration of Microsoft Entra ID with SaaS, IaaS, and PaaS services. Develop policies for identity lifecycle management and role-based access control (RBAC). Manage and configure Azure AD application registrations and enterprise applications. Define API permissions, certificates, and secrets for app integrations. Troubleshoot application registration issues and optimize integration processes. Administer and troubleshoot enterprise DNS environments, including internal and external DNS configurations. Optimize DNS zones, records, and replication strategies to ensure high availability and performance. Design and implement backup and disaster recovery strategies for Active Directory. Perform root cause analysis and remediation of AD and DNS-related issues. Excellent troubleshooting and problem-solving skills with desire to fix things, lead by example Experience with scale testing, disaster recovery, and capacity planning What ideal qualifications, skills & experience would help someone to be successful? Bachelor’s and/or master’s degree in computer science, Computer Engineering, or related technical discipline Minimum 10 years of experience in IT, with at least 5 years specializing in Active Directory and DNS. Deep knowledge of Microsoft Active Directory, including, replication, authentication protocols (Kerberos, LDAP and NTLM), and trust relationships. Experience in securing and optimizing large-scale directory environments. Hands-on experience with Microsoft Entra (Azure AD) and hybrid identity solutions. Expertise in DNS administration and troubleshooting, including BIND and Microsoft DNS. Hands-on experience with Azure AD application registrations, OAuth, OpenID Connect, and API integrations. Proficiency in scripting languages (e.g., PowerShell) for automation and configuration management. Familiarity with related technologies such as DHCP, PKI, and NTP. Excellent written and verbal communication skills with users, management, technical and non-technical teams Demonstrated experience and expertise influencing to business decision-makers by reinforcing the value of solutions Ability to quickly learn new and existing technologies with strong problem-solving skills Work Shift Timings - 2:00 PM - 11:00 PM IST Experience our welcoming culture and reach your professional and personal potential! Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. Hear more from our employees By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered. Highlights Of Our Benefits Include Professional development growth opportunities through in-house classes and over 150 Web-based training courses An educational assistance program to financially help employees seeking continuing education Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee’s dependents (spouses, children and dependent parents) Life insurance for protection of employees’ families Personal accident insurance for protection of employees and their families Personal loan assistance Employee Stock Investment Plan (ESIP) 12 weeks Paternity leave Onsite fitness center, recreation center, and cafeteria Transport facility Child day care facility for women employees Cricket grounds and gymnasium Library Health Center with doctor availability HDFC ATM on the campus Learn more about the wide range of benefits we offer at Franklin Templeton Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response. Show more Show less

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5.0 years

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Kolkata, West Bengal, India

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Job Description Develop and deliver comprehensive training programs, focusing on Cybersecurity topics , fundamentals & concepts. Conduct Research , Design and Update curriculum for beginners and advanced learners in order to stay updated with evolving cybersecurity threats, tools, and technologies to ensure the curriculum remains relevant. Train and mentor students on tools, such as Wireshark, Metasploit, Burp Suite, and Splunk. Prepare Students for Certification - Train students to achieve industry-recognized certifications, such as CompTIA Security+, AZ-900, AZ-500, and Certified Ethical Hacker (CEH). This role requires a strong passion for teaching and mentoring students Required Skills with Qualification and Certification : Post Graduate in Computer Science/Information Technology Certifications such as CEH, CompTIA Security+, OSCP, CHFI, CISA/CISM, CPT/CVAPT, or GIAC certifications are required. Experience with cloud security (AWS, Azure, or GCP) , AWS GuardDuty, Azure Defender . Knowledge of data encryption, tokenization, and secure coding practices. Understanding of secure coding practices and CI/CD pipeline security Deep knowledge of firewalls (e.g., Palo Alto, Fortinet, Cisco ASA) Data Loss Prevention (DLP) Experience with IAM tools (Okta, Azure AD, ForgeRock, Ping Identity) with knowledge in Single Sign-On (SSO), Multi-Factor Authentication (MFA), LDAP, SAML, OAuth2 Knowledge of Container and Kubernetes Security Must have knowledge on network defence, Python programming, ethical hacking, intrusion detection, penetration testing, digital forensics, governance risk, cybersecurity fundamentals, and compliance. Should have a detailed understanding of cybersecurity methodologies with solid networking and Linux skills, Minimum 5 years of industry experience in cybersecurity with an experience in instructional design and curriculum development in Cyber Security is preferable. Location - Kolkata Freshers please do not apply. For those interested in applying for this position please send your resume at career@moople.in or call Veronica at 99033 97861 Show more Show less

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8.0 years

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Pune, Maharashtra, India

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Senior System Administrator Location: Pune, Maharashtra, India Onit, Inc. is seeking a Senior Systems Administrator to manage and optimize a diverse global IT cloud infrastructure. The role focuses on Microsoft 365, Entra ID, SSO, Exchange administration, Email Security (Mimecast), and IT governance while contributing to cross-functional initiatives. Key Responsibilities: Microsoft 365 & Exchange Administration: Manage user accounts, licensing, permissions, and roles across multiple M365 tenants. Manage Exchange Online mail flow, retention policies, and security measures (Mimecast). Implement security protocols like MFA, Conditional Access, and threat management. Migrate and Manage One Drive, SharePoint and MS Teams. Ensure compliance with regulations (e.g., GDPR) and manage eDiscovery and audit logs. Platform Optimization: Monitor platform performance and usage, recommend cost-saving optimizations. Develop governance policies and stay updated on the Microsoft roadmap. Backup, Recovery, and Security: Configure backup solutions and update disaster recovery plans. Utilize Mimecast for filtering, encryption, archiving, and continuity. IT Infrastructure Support: Manage hosting, domain, and Cloudflare. Collaborate on AWS infrastructure projects. Required Skills: 8+ years as Global Admin for M365, Entra ID & Exchange administration, including automation and migrations. Proficiency in PowerShell for scripting and administration. Expertise in email security (Mimecast), protocols (SMTP, POP3, IMAP) & Security Standards (SPF, DKIM, DMARC) Experience with Azure AD, IAM, and compliance frameworks (NIST, GDPR, ISO 27001). Knowledge of CrowdStrike, Cloudflare, and Zero-Trust principles. Preferred Certifications: MS-102: Microsoft 365 Administrator Microsoft 365 Certified : Messaging Administrator Associate SC-300: Microsoft Identity and Access Administrator About Onit: Onit is a global leader in enterprise workflow solutions, transforming business processes in Legal, IT, HR, and Finance with cutting-edge platforms and smarter workflows. Show more Show less

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0 years

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Bengaluru, Karnataka, India

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Inviting applications for Assistant/ Associate Professors – School of Design & Innovation Qualifications: Master of Design in Industrial Design, Architecture, Communication Design, Interaction Design, Product Design or User Experience Design . M. Arch with relevant experience could be considered for Spatial & Interior Design MFA with relevant experience could be considered for Design Foundation Studies Minimum eight years of experience for Associate Professor’s position Other benefits: Career Development Allowance Research Reward Health Insurance The University has an equal emphasis on research and teaching with a truly multidisciplinary environment. The vision of the University is to be a tech-driven, global university for liberal education, empowering the citizens of tomorrow. It aspires to be a world-class university known for academic and research excellence, diversity, international collaborations, interdisciplinary studies, sustainability, social commitment, and community engagement Show more Show less

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0.0 years

0 Lacs

Pune, Maharashtra

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Senior System Administrator Location: Pune, Maharashtra, India Onit, Inc. is seeking a Senior Systems Administrator to manage and optimize a diverse global IT cloud infrastructure. The role focuses on Microsoft 365, Entra ID, SSO, Exchange administration, Email Security (Mimecast), and IT governance while contributing to cross-functional initiatives. Key Responsibilities: Microsoft 365 & Exchange Administration: Manage user accounts, licensing, permissions, and roles across multiple M365 tenants. Manage Exchange Online mail flow, retention policies, and security measures (Mimecast). Implement security protocols like MFA, Conditional Access, and threat management. Migrate and Manage One Drive, SharePoint and MS Teams. Ensure compliance with regulations (e.g., GDPR) and manage eDiscovery and audit logs. Platform Optimization: Monitor platform performance and usage, recommend cost-saving optimizations. Develop governance policies and stay updated on the Microsoft roadmap. Backup, Recovery, and Security: Configure backup solutions and update disaster recovery plans. Utilize Mimecast for filtering, encryption, archiving, and continuity. IT Infrastructure Support: Manage hosting, domain, and Cloudflare. Collaborate on AWS infrastructure projects. Required Skills: 8+ years as Global Admin for M365, Entra ID & Exchange administration, including automation and migrations. Proficiency in PowerShell for scripting and administration. Expertise in email security (Mimecast), protocols (SMTP, POP3, IMAP) & Security Standards (SPF, DKIM, DMARC) Experience with Azure AD, IAM, and compliance frameworks (NIST, GDPR, ISO 27001). Knowledge of CrowdStrike, Cloudflare, and Zero-Trust principles. Preferred Certifications: MS-102: Microsoft 365 Administrator Microsoft 365 Certified : Messaging Administrator Associate SC-300: Microsoft Identity and Access Administrator About Onit: Onit is a global leader in enterprise workflow solutions, transforming business processes in Legal, IT, HR, and Finance with cutting-edge platforms and smarter workflows. koH11szTgI

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15.0 years

0 Lacs

Kochi, Kerala, India

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The candidate should be an experienced Cloud/Infrastructure Architect who can operate independently and professionally in an agile environment and should have a minimum of 15+ years of experience in IT with preferably 6+ years as a Cloud Architect in bridging business and technical requirements to deliver high-value solutions. Job Responsibilities & Skills Responsible for Cloud Architecture design by conducting comprehensive analysis of current infrastructure, applications, and business requirements to determine the optimal cloud architecture that can scale seamlessly, ensuring reliability and continuous service delivery. Should be able to evaluate the offerings of cloud service providers (CSPs) such as AWS, Azure, and GCP that best suit the solution needs and integrate security into aspects of the design architecture , including identity and access management (IAM), encryption, network security, and compliance controls. Should be able to develop migration strategies for applications, data and infrastructure from an on-premises environment to the cloud, including optimizing workloads for cloud environments and leveraging cloud-native features and best practices to enhance performance, scalability, and cost-efficiency. Strong Understanding of Security Controls for the cloud. Should be able to implement security controls (Encryption, MFA, Intrusion Detection/Prevention, network segmentation, IMA, end point security etc,), to demonstrate compliance to relevant industry standards as applicable (GDPR, HIPAA etc.,), deploy security monitoring and logging tools to detect and respond to security incidents, ensuring rapid threat identification and mitigation and perform regular security assessments and audits of the cloud infrastructure, applications, and configurations to identify vulnerabilities and areas for improvement Design disaster recovery (DR) and business continuity (BC) plans to mitigate the impact of outages, data loss, and other disruptions to business operations. Design around DevOps / Continuous Integration model, implement robust security measures and practice DevOps and agile principles Should have a good understanding of Cloud (Azure, AWS) cost/billing propositions and collaborate with relevant stakeholders to optimize cloud spending and manage budgets effectively. Strong understanding of Cloud Networking Experience leading Pre-sales/ Sales support as a Cloud Architect. Facilitate discussions, workshops, and planning sessions to make informed decisions about cloud adoption, architecture design, and technology selection. Creation of SOW / Proposal / Architecture design documents based on Customer requirements Document architectural designs, configurations, and implementation guidelines for reference and knowledge sharing. Providing mentorship and guidance to junior team members on cloud architecture principles, best practices, and technologies. Contributing to developing and maintaining cloud governance frameworks, policies, and : 15+ years of experience in IT with a Master s or bachelor's degree in engineering or a related field Strong client-facing Cloud Consulting experience Strong understanding of one of the Public Cloud platforms (Azure/AWS/GCP) Strong leadership skills & Communication skills Azure and/or AWS Architect or equivalent certification will be an added advantage (ref:hirist.tech) Show more Show less

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4.0 - 8.0 years

12 - 14 Lacs

Noida, Gurugram, Delhi / NCR

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Role & responsibilities Identity and Access Management (IAM): Administer and maintain IAM solutions to ensure secure and appropriate access to organizational resources. Implement and manage user provisioning, de-provisioning, and access reviews across cloud and on-premises systems. Support the integration of IAM with Office 365, Azure AD, and other enterprise applications. Create New Conditional Access Policies to cater to business needs and well as Review and optimize Conditional Access Policies Monitor and respond to IAM-related incidents, ensuring timely resolution and documentation. Collaborate with internal teams to enforce role-based access controls (RBAC) and least privilege principles. Participate in IAM-related projects such as onboarding new applications, automating access workflows, and enhancing authentication mechanisms (e.g., MFA, conditional access), Secret and Certificate rotation etc. Maintain and update IAM documentation, including process flows, SOPs, and technical configurations. Office 365 Administration: Perform day-to-day administration of Office 365 services including SharePoint Online, PowerApps, Teams etc. Configure and manage Office 365 security features such as Data Loss Prevention (DLP) and Defender for Office 365. Support compliance initiatives by maintaining audit logs, retention policies, and access controls. Assist in troubleshooting and resolving Office 365-related issues and service requests. Work with the Security Operations team to ensure Office 365 logs are integrated into SIEM and relevant alerts are generated. Preferred candidate profile: Education: Bachelors degree in Computer Science, Information Technology, Cybersecurity, or a related field. Experience: 4+ years of experience in IT Security with a strong focus on Identity and Access Management and Office 365 administration. Hands-on experience with Azure AD, Conditional Access, MFA, and IAM lifecycle processes. Experience managing Office 365 tenants and security configurations. Familiarity with Defender for Office 365 and Microsoft compliance tools. Skills: Strong understanding of IAM principles, RBAC, and authentication protocols. Proficiency in Microsoft PowerShell for automation and administration tasks. Experience with Microsoft Graph API is a plus. Solid troubleshooting and analytical skills. Effective communication and collaboration abilities. Ability to manage multiple operational tasks and project deliverables simultaneously. Good to have: MS-102 or equivalent Microsoft certification. Benefits Highlights: 5 Days working in a Fast-paced work environment. Work directly with the senior management team Reward and Recognition Employee friendly policies Personal development and training Health Benefits, Accident Insurance Potential Growth for you! We will nurture your talent in an inclusive culture that values diversity. You will be doing regular catchups with your manager who will act as your career coach and guide you in your career goals and aspirations. Location The position is based at Egon Zehnders KCI office in Gurgaon, Plot no. 29, Institutional Area Sector 32 EZ Commitment to Diversity & Inclusion Egon Zehnder aims for a diverse workplace and strives to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights. We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients. We are committed to creating an inclusive environment and supportive work environment, where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment, recruitment, training, promotion, or remuneration. Egon Zehnder is an Equal Opportunity Employer Egon Zehnder provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, disability, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

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3.0 years

0 Lacs

Noida, Uttar Pradesh, India

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Job title: IT Security Analyst (SOC) Location: Noida ( Hybrid ) Night Shift Job Overview: We are seeking an experienced and driven IT Security Analyst to join our Security Operations Center (SOC) team. This role is central to ensuring our organization's digital assets and infrastructure remain secure against threats. The ideal candidate brings a solid cybersecurity foundation, strong analytical instincts, and hands-on experience in incident detection, investigation, and response. Responsibilities: Work in rotational shifts with on-call availability outside of regular hours, as needed. Administer, configure, and troubleshoot security infrastructure devices. Manage and resolve service tickets assigned to the SOC queue in a timely manner. Detect, analyze, and respond to security incidents and alerts across multiple systems. Demonstrate initiative and ownership from incident identification through resolution. Monitor system and security logs for suspicious activities and ensure timely remediation. Continuously assess and improve existing security systems and detection capabilities. Collaborate with internal teams to report, track, and remediate vulnerabilities. Investigate malware, phishing, and exploit activity; prioritize and escalate as needed. Stay up-to-date with emerging threat vectors, TTPs, and known vulnerabilities. Contribute to the development and refinement of SOC playbooks and standard operating procedures (SOPs). Skills and Experience: 3+ years of proven experience in IT Security, ideally within a SOC environment. Strong grasp of information security principles and networking fundamentals. Hands-on experience with security tools such as SIEM platforms (e.g., Splunk), Endpoint Detection and Response (EDR) tools (e.g., CrowdStrike), IDS/IPS, firewalls, VPNs, antivirus, and MFA solutions. Familiarity with network traffic analysis, vulnerability triage, malware identification, and phishing detection. Ability to analyze and evaluate compromise indicators and security artifacts. Experience working in high-volume, fast-paced environments. Excellent critical thinking and problem-solving skills, especially under pressure. Preferred Certifications: CompTIA Security+, CySA+, CEH, GSEC, SSCP, CASP+, or equivalent. Key Competencies: Attention to detail and precision in documentation and response. Effective verbal and written communication skills. Strong team collaboration and interpersonal effectiveness. Ability to work calmly and make decisions in high-stress scenarios. Proactive mindset with a continuous improvement approach. Show more Show less

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