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3.0 years
0 Lacs
Dadra & Nagar Haveli, Daman and Diu, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 month ago
35.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Company Description We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win. Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. Job Description We are seeking an experienced Cybersecurity Incident Response Analyst with 5+ years of hands-on expertise in managing complex security incidents. In this role, you will be responsible for detecting, analyzing, and responding to threats across various domains, including identity, web, network, and cloud environments. The ideal candidate will demonstrate a strong threat-hunting mindset, excellent analytical skills, and the ability to thrive under pressure while collaborating effectively with cross-functional teams. Key Responsibilities Incident Management: Lead the end-to-end incident response lifecycle, including detection, analysis, containment, eradication, and recovery. Threat Investigation: Analyze and investigate a variety of attack vectors, such as: Identity attacks include credential abuse, privilege escalation, and MFA bypass. Web Attacks: SQL injection, cross-site scripting (XSS), remote code execution. Network Attacks: DDoS, lateral movement, traffic manipulation. Cloud Threats: IAM misconfigurations, exposed services, container security vulnerabilities. Collaboration & Coordination: Work closely with SOC analysts, threat intelligence teams, forensics, and engineering groups during and after security incidents. Root Cause Analysis: Conduct comprehensive investigations to determine the root cause of incidents and provide actionable remediation recommendations. Process Improvement & Documentation: Document all incident response procedures and lessons learned. Contribute to the continuous improvement of our detection and response capabilities. Proactive Security Measures: Participate in threat hunting and purple team exercises to enhance overall security preparedness. Qualifications Required Skills & Qualifications A minimum of 5 years of hands-on experience in cybersecurity incident response or security operations. Proven expertise in investigating and mitigating incidents across one or more areas: identity, web, network, or cloud. Proficiency with SIEM, EDR, and SOAR tools (e.g., Splunk, Sentinel, CrowdStrike). Experience in hybrid or cloud-first environments (AWS, Azure, or GCP). Strong understanding of frameworks and methodologies such as MITRE ATT&CK, the cyber kill chain, and threat modeling. Excellent written and verbal communication skills, with the ability to document and convey technical details clearly to both technical and non-technical stakeholders. Preferred Qualifications Industry certifications include GCIH, GCFA, GNFA, GCIA, or relevant cloud security certifications (AWS, Azure, or GCP). Experience with scripting or automation (e.g., Python, PowerShell, Bash). Exposure to advanced threat hunting and threat intelligence practices. Additional Information All your information will be kept confidential according to EEO guidelines.
Posted 1 month ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Our Context We are seeking a skilled and proactive L2+ Infrastructure Support Engineer to provide advanced support across a broad range of technologies. The ideal candidate will have hands-on experience supporting Citrix and RDS infrastructures, VMware, AWS/Azure cloud environments, Linux and core Windows Server technologies. You will play a critical role in ensuring system availability, performance, and security for our clients. Your Missions Cortex XDR: Deploy, monitor, and manage endpoint agents. Palo Alto: Push and manage firewall rules across environments. Provide L2+ level support for Windows Servers (2012/2016/2019/2022), RDS, and Citrix environments. Administer Microsoft Azure and Office 365, including Exchange Online and hybrid deployments. Administer IAM users, roles, and policies, following security best practices. Configure and maintain basic networking and VPN access (VPC, security groups, site-to-site and client VPN). Provide operational support for core AWS services (EC2, S3, etc.) in coordination with DevOps teams. Manage and troubleshoot Citrix Virtual Apps & Desktops Perform VM management and troubleshooting using VMware vSphere and ESXi. Handle backup operations and restore processes using Veeam Backup & Replication. Administer Active Directory, Group Policy Objects (GPO), DHCP, DNS, file servers, and NTFS permissions. Manage Endpoint Protection tools like Bitdefender. Maintain and support anti-spam tools and MFA administration (DUO or Authenticator). Manage and maintain Zscaler ZIA/ZPA, our Zero Trust remote access solution. Assist with patching, upgrades and regular maintenance of server environments. Provide support for print servers. Respond to escalated technical issues from L1 engineers and work collaboratively with other teams. Maintain thorough documentation of systems, incidents, and standard operating procedures. Required Technical Skills: Networking: Good understanding of switching, routing, VLANs, and IP addressing. Citrix (XenApp/XenDesktop), Citrix Cloud, Director, Storefront RDS (Remote Desktop Services) - session management, licensing, gateway Microsoft Windows Server 2012/2016/2019/2022 Microsoft Azure administration and infrastructure setup AWS administration skills: IAM, EC2, VPC, VPN configuration, and S3 operations. Office 365 / Microsoft 365 – administration, migration, hybrid VMware ESXi, vSphere, VM snapshots, vMotion Veeam Backup and Réplications Active Directory, DNS, DHCP, GPOs Jira (or similar ticketing system) Nagios or any other remote monitoring & management tool Spam filter systems Zscaler Zero Trust remote access MFA configuration ( DUO Admin Panel, Microsoft Authenticator...) Bitdefender Endpoint Management Print Server and Network Printer Configuration In-place Upgrades of Windows OS and Server Roles Preferred Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. 3–5 years of hands-on experience in L2+ support within a hosting or managed services environment. Relevant certifications preferred: Microsoft Certified: Azure Administrator Associate (AZ-104) Citrix Certified Associate (CCA-V) VMware VCP MCSA/MCSE AWS Certified Cloud Practitioner AWS Certified SysOps Administrator is a plus ITIL v4 Foundation knowledge is a plus Soft Skills & Attributes: Excellent troubleshooting and analytical skills Ability to handle high-pressure environments and prioritize issues effectively Team player with collaborative attitude Strong customer orientation and problem-solving mindset Strong documentation and communication skills Willingness to work flexible hours or shifts as per client SLAs
Posted 1 month ago
0 years
0 Lacs
Kolkata, West Bengal, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Identity and access Management – Senior As a Senior Azure AD Operations Support Analyst, you will be responsible for ensuring the smooth and secure operation of Azure Active Directory (Azure AD) services within the organization. Your expertise in Azure AD will be vital in maintaining, troubleshooting, and optimizing identity and access management (IAM) services to support business continuity and compliance Key Requirements / Responsibilities: Oversee the operational management of Azure AD services, ensuring high availability, reliability, and performance. Lead the resolution of complex Azure AD incidents and service requests, providing expert support and guidance. Develop, maintain, and enforce operational procedures and documentation for Azure AD management. Collaborate with IAM engineering and architecture teams to support the implementation of Azure AD solutions and integrations. Perform regular system health checks, monitor Azure AD performance, and conduct capacity planning. Coordinate with IT and security teams to ensure IAM operations align with security policies, compliance standards, and best practices. Mentor junior operations support analysts and contribute to their professional development. Manage Azure AD features such as conditional access, multi-factor authentication (MFA), and privileged identity management (PIM). Drive automation and process improvement initiatives to enhance IAM operational efficiency. Act as an escalation point for high-impact operational issues and provide strategic recommendations for Azure AD enhancements Lead operational support tasks, including system monitoring, user provisioning, access reviews, and troubleshooting. Implement and maintain operational procedures and documentation for identity services, including disaster recovery plans. Collaborate with the IAM engineering team to transition new features and services into production, ensuring operational readiness. Conduct regular operational reviews and audits to identify and remediate potential security gaps or inefficiencies. Drive the automation and optimization of operational processes to enhance system reliability and reduce manual workload. Mentor junior operations analysts and contribute to the development of training materials and best practices Preferred Skills : Extensive experience in IAM operations, with a strong emphasis on Azure AD and related Microsoft identity solutions. Demonstrated experience in operational support, incident management, and problem-solving within an IAM context. In-depth knowledge of cloud security, IAM protocols, and regulatory compliance requirements. Strong analytical, troubleshooting, and decision-making skills. Excellent communication and leadership abilities, with a track record of successful stakeholder management. Relevant certifications such as Microsoft Certified: Identity and Access Administrator Associate, ITIL, or similar Education : Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 1 month ago
0 years
0 Lacs
Trivandrum, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Identity and access Management – Senior As a Senior Azure AD Operations Support Analyst, you will be responsible for ensuring the smooth and secure operation of Azure Active Directory (Azure AD) services within the organization. Your expertise in Azure AD will be vital in maintaining, troubleshooting, and optimizing identity and access management (IAM) services to support business continuity and compliance Key Requirements / Responsibilities: Oversee the operational management of Azure AD services, ensuring high availability, reliability, and performance. Lead the resolution of complex Azure AD incidents and service requests, providing expert support and guidance. Develop, maintain, and enforce operational procedures and documentation for Azure AD management. Collaborate with IAM engineering and architecture teams to support the implementation of Azure AD solutions and integrations. Perform regular system health checks, monitor Azure AD performance, and conduct capacity planning. Coordinate with IT and security teams to ensure IAM operations align with security policies, compliance standards, and best practices. Mentor junior operations support analysts and contribute to their professional development. Manage Azure AD features such as conditional access, multi-factor authentication (MFA), and privileged identity management (PIM). Drive automation and process improvement initiatives to enhance IAM operational efficiency. Act as an escalation point for high-impact operational issues and provide strategic recommendations for Azure AD enhancements Lead operational support tasks, including system monitoring, user provisioning, access reviews, and troubleshooting. Implement and maintain operational procedures and documentation for identity services, including disaster recovery plans. Collaborate with the IAM engineering team to transition new features and services into production, ensuring operational readiness. Conduct regular operational reviews and audits to identify and remediate potential security gaps or inefficiencies. Drive the automation and optimization of operational processes to enhance system reliability and reduce manual workload. Mentor junior operations analysts and contribute to the development of training materials and best practices Preferred Skills : Extensive experience in IAM operations, with a strong emphasis on Azure AD and related Microsoft identity solutions. Demonstrated experience in operational support, incident management, and problem-solving within an IAM context. In-depth knowledge of cloud security, IAM protocols, and regulatory compliance requirements. Strong analytical, troubleshooting, and decision-making skills. Excellent communication and leadership abilities, with a track record of successful stakeholder management. Relevant certifications such as Microsoft Certified: Identity and Access Administrator Associate, ITIL, or similar Education : Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 1 month ago
170.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary Strategy Awareness and understanding of the Group’s business strategy and model appropriate to the role. Contribute towards the future strategic direction and process innovation of Securities Services by keeping abreast of changes in customer needs, technology and business environment and taking pro-active steps to embrace and capitalize on these changes. Support the roll-out of appropriate quality management systems and other initiatives by the Company/Group. Business To supervise and control the day to day activities for Fee Management in accordance to established procedures. To support the development and enhancement of the MFA processing systems to meet countries and business needs and more importantly in meeting the needs of the clients. To implement quality initiatives and activities of the division in accordance to the Group’s Quality System. To perform specific duties as instructed by the team management in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set. Key stakeholders Works largely independently under consultation with line manager and working as a team player. Internally, Key Relationships Include Securities Services GBS India, staffs all level Securities Services Operation (SSO) Heads in countries Securities Services GBS India and GBS China GBS Malaysia internal departments Group Operations Securities Services Externally, Key Relationships Include Prospective clients Countries respective Regulator, Depository and Central Bank Discussion with application vendor and third party vendor Other Responsibilities Embed Here for good and Group’s brand and values in Better together, Do the right thing , Never settle [GBS India / Securities Service / Billing]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Continuous improvement in productivity to the standards prescribed for the processes from time to time. To develop good relationship between GBS and CPC To ensure that DOIs, checklists, SLA, DAs, are properly & timely updated and shared with the team-members and ensure practicing the same Comply with group policies and procedures, rules & regulations, code of conduct, C3, etc and Uphold the values of the group and company at all times To enthusiastically participate in the quality initiatives of the organization and achieve expected results People & Talent Ensure that all staff of the department continues to be equipped and developed with the necessary knowledge, skills and tools to achieve the required level of competency to facilitate them to perform their roles and responsibilities effectively, efficiently and accurately. Facilitate the building of a performance-driven organization by setting SMART objectives, constantly reviewing the dept’s and individual performance against these objectives and providing the appropriate support, motivation and guidance to staff to achieve these objectives. Responsible for succession planning for key positions, managing the attrition of employees and ensuring that a plan is developed and executed for high potential individuals in the department. Risk Management Be guided accordingly and aware of the roles and responsibilities for money laundering prevention as stipulated in the Money Laundering Policy, Group Sanction Policy and Escalation Procedure. Be guided accordingly and aware of the roles and responsibilities for money laundering prevention as stipulated in the Money Laundering Prevention (MLP) Group Policy, Money Laundering & Suspicious Transaction Guidelines for Securities Services Management, Suspicious Money Laundering Transaction Reporting Procedures and / or Monitoring Checklist, and Escalation Procedure for Suspicious Money Laundering Transactions. Ensure due care and diligence is exercised on day to day operational matters relating to Money Laundering and KYC, acquiring relevant knowledge and training; thus, providing support to superiors and subordinates. Conforming and adhering to the Team’s risk profile, by following the guidelines / policies / procedures stipulated for Operation Losses, Escalation Procedures, Securities Services Policies, etc. Ensure that control and security policies / procedures governing all processes in the department are in place, implemented and reviewed (as and when necessary) and to ensure that these policies / procedure not only continue to be relevant and effective in mitigating risk, but also supports the need for high operational efficiency and excellent customer service. Key Control Standards Assessment within department with nil over dues. Follow up on corrective/ preventive actions to a point where concerns arising from these findings are addressed to a satisfactory level. Ensure awareness and full compliance of all laid down rules, regulations, policies, (including Sanctions Policy) guidelines, procedures, practices and code of conduct imposed by the Company/Group. No major adverse findings from internal auditors or external auditors including quality audits. Governance Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight. For example, Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key Responsibilities Processes Roles & Responsibilities Receiving and monitoring of instructions via s/SSTM and acting on the same with prioritization Monitor and process all the activities within the team as per the daily checklist / agreed with country and ensure constantly met the turnaround time as per agreed DOI / SLA. To respond to the queries raised by the country, support services & internal teams in a timely & accurate manner. To ensure necessary approval/ instructions are there in place for account creation / modification /closure of account / manual revenue reversal etc To ensure Maintain / Update Standing Instruction tracker - Email recipient list / auto debit list / manual handlings list. Daily monitoring of Audit confirmation and search of accounts Daily monitoring GRU reports and give match advice - Receivable / Prepaid/ Suspense /Nostro a/c Receipt of fees / manual monitoring of auto debits and apply in respective systems Prepare outstanding bills fortnightly / as per DOI and share to CPC or respective heads. Prepare & pass entries for Payment to spokes, 3rd Party agents & Reimbursement as per DOI To ensure creation of all OPE Charges in system before month end Ensure Variance analysis & Reconciliations are followed Preparation and dispatch of various reports & invoices as per DOI / SLA Amend / Revise Invoices/reports to clients as per investigation / instructions received from CPC / appropriate authorities and regenerate in system Timely EOD Confirmation to - CPC / Payments / Internal teams, ensure all pending activities are properly tracked and communicated to country. Drive team - work, create back up for all process for smooth operation Skills And Experience Knowledge in Account opening Securities Services Custodian process Proficiency in MS office with advanced excel /Word /PPT/ MIS reporting knowledge Qualifications Education Commerce Graduate Training Experience in Client Onboarding process Certifications MICROSOFT -MS EXCEL Skill Languages Good Communication Skill Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers
Posted 1 month ago
170.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary As an ICS / IT Resilience manager focused on CIB in one of the leading Global Banks, you will closely work with the CIB CIO teams on planning and enablement of ICS Controls (eg. MFA, Database / storage encryption, Network Segmentation, One Cert integration / ULA / URA) by working with both CIO and Control owners. You will also facilitate removal of any impediments during the build. You will also closely work with the CIO teams in the vulnerability management space, leading the discussions with PEGA team to remediate all kinds of PEGA data integrity issues, providing weekly status updates on both ICS Control Implementation and PEGA data integrity issues closure Responsibilities Strategy Awareness of the ICS Controls, Group Technology Resilience standards. For external candidates, general awareness of the global Resilience standards Business Awareness and understanding of Technology Resilience controls like availability, failover, backup, restore and recovery. Also, understanding of IBS and ICS controls. Processes Responsible for achieving the ICS control enablement targets for CIB by working along with CIB domain teams People & Talent Ensure quarterly ICS Controls implementation targets are achieved Ensure that vulnerability related data integrity issues are resolved by working with PEGA team Ensure accurate monthly reporting is done on ICS Controls enablement and vulnerability data integrity issue status Risk Management Identify and report the delays in ICS Control implementation. Also, the impact to the VM KPIs due to the PEGA data integrity issues Governance To assist CIB domain teams in all impediments removal with ICS Controls and resolution to PEGA data integrity issues. Closely keep track of all delays & impact and report appropriately Key Responsibilities Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders CIB Domain Technology Teams CIB PE Teams CISO of CIB Domains Other Responsibilities Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills And Experience Python Microsoft products SQL Power BI Qualifications EDUCATION BACHELOR’S DEGREE IN ENGINEERING OR EQUIVALENT CERTIFICATIONS DESIRABLE (ANY INFORMATION SECURITY / RESILIENCE CERTIFICATION) LANGUAGES ENGLISH About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 1 month ago
170.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Area(s) of responsibility About Us :Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,200+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities. Responsibilities Candidate must know English, Spanish and Portuguese. Install, configure, and maintain computer systems, applications, and mobile devices. Manage and update the desktop environment, including patches, updates, and security measures. Develop and implement solutions to improve the end-user computing experience. Create and maintain documentation for systems, processes, and procedures. Train and assist users in utilizing computer equipment and software effectively. Collaborate with IT teams and vendors to resolve complex technical issues. Ensure compliance with company IT policies and security protocols. Design, implement, and maintain MacOS environments, ensuring optimal performance and user experience. Troubleshoot and resolve hardware, software, and network issues specific to Mac systems. Administer and manage Apple devices using Mobile Device Management (MDM) tools like Jamf or Intune. Deploy software updates, patches, and security configurations across Mac devices. Provide technical support and training to end users for Mac systems and applications. Collaborate with cross-functional IT teams to integrate Mac devices with existing systems and workflows. Provide advanced technical support for end-user computing devices, including desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve escalated issues related to hardware, software, and network connectivity. Manage device configurations, updates, and security policies using tools like SCCM, Intune, or similar endpoint management systems. Support onboarding and offboarding processes, including account setup and device deployment. Collaborate with Level 1 support teams to ensure seamless issue escalation and resolution Assist in the implementation of new technologies and upgrades to enhance the end-user experience. Monitor system performance and provide recommendations for improvements. Knowledge of networking fundamentals, including VPN, firewalls etc Administer and monitor identity services, such as Active Directory, Azure AD, or other IAM platforms. Manage Single Sign-On (SSO), Multi-Factor Authentication (MFA), and password management systems. Troubleshoot and resolve issues related to access control and user authentication. Familiarity with directory services (e.g., Active Directory, LDAP) and cloud-based identity solutions (e.g., Azure AD, AWS IAM).
Posted 1 month ago
0 years
6 - 8 Lacs
Hyderābād
On-site
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Senior Principal Consultant - Databricks Architect! In this role, the Databricks Architect is responsible for providing technical direction and lead a group of one or more developer to address a goal. Responsibilities Architect and design solutions to meet functional and non-functional requirements. Create and review architecture and solution design artifacts. Evangelize re-use through the implementation of shared assets. Enforce adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc. Proactively guide engineering methodologies, standards, and leading practices. Guidance of engineering staff and reviews of as-built configurations during the construction phase. Provide insight and direction on roles and responsibilities required for solution operations. Identify, communicate and mitigate Risks, Assumptions, Issues, and Decisions throughout the full lifecycle. Considers the art of the possible, compares various architectural options based on feasibility and impact, and proposes actionable plans. Demonstrate strong analytical and technical problem-solving skills. Ability to analyze and operate at various levels of abstraction. Ability to balance what is strategically right with what is practically realistic . Growing the Data Engineering business by helping customers identify opportunities to deliver improved business outcomes, designing and driving the implementation of those solutions. Growing & retaining the Data Engineering team with appropriate skills and experience to deliver high quality services to our customers. Supporting and developing our people, including learning & development, certification & career development plans Providing technical governance and oversight for solution design and implementation Should have technical foresight to understand new technology and advancement. Leading team in the definition of best practices & repeatable methodologies in Cloud Data Engineering, including Data Storage, ETL, Data Integration & Migration, Data Warehousing and Data Governance Should have Technical Experience in Azure, AWS & GCP Cloud Data Engineering services and solutions. Contributing to Sales & Pre-sales activities including proposals, pursuits, demonstrations, and proof of concept initiatives Evangelizing the Data Engineering service offerings to both internal and external stakeholders Development of Whitepapers, blogs, webinars and other though leadership material Development of Go-to-Market and Service Offering definitions for Data Engineering Working with Learning & Development teams to establish appropriate learning & certification paths for their domain. Expand the business within existing accounts and help clients, by building and sustaining strategic executive relationships, doubling up as their trusted business technology advisor. Position differentiated and custom solutions to clients, based on the market trends, specific needs of the clients and the supporting business cases. Build new Data capabilities, solutions, assets, accelerators, and team competencies. Manage multiple opportunities through the entire business cycle simultaneously, working with cross-functional teams as necessary. Qualifications we seek in you! Minimum qualifications Excellent technical architecture skills, enabling the creation of future-proof, complex global solutions. Excellent interpersonal communication and organizational skills are required to operate as a leading member of global, distributed teams that deliver quality services and solutions. Ability to rapidly gain knowledge of the organizational structure of the firm to facilitate work with groups outside of the immediate technical team. Knowledge and experience in IT methodologies and life cycles that will be used. Familiar with solution implementation/management, service/operations management, etc. Leadership skills can inspire others and persuade. Maintains close awareness of new and emerging technologies and their potential application for service offerings and products. Bachelor’s Degree or equivalency (CS, CE, CIS, IS, MIS, or engineering discipline) or equivalent work experience Experience in a solution architecture role using service and hosting solutions such as private/public cloud IaaS, PaaS, and SaaS platforms. Experience in architecting and designing technical solutions for cloud-centric solutions based on industry standards using IaaS, PaaS, and SaaS capabilities. Must have strong hands-on experience on various cloud services like ADF/Lambda, ADLS/S3, Security, Monitoring, Governance Must have experience to design platform on Databricks. Hands-on Experience to design and build Databricks based solution on any cloud platform. Hands-on experience to design and build solution powered by DBT models and integrate with databricks . Must be very good designing End-to-End solution on cloud platform. Must have good knowledge of Data Engineering concept and related services of cloud. Must have good experience in Python and Spark. Must have good experience in setting up development best practices. Intermediate level knowledge is required for Data Modelling. Good to have knowledge of docker and Kubernetes. Experience with claims-based authentication (SAML/OAuth/OIDC), MFA, RBAC , SSO etc. Knowledge of cloud security controls including tenant isolation, encryption at rest, encryption in transit, key management, vulnerability assessments, application firewalls, SIEM, etc. Experience building and supporting mission-critical technology components with DR capabilities. Experience with multi-tier system and service design and development for large enterprises Extensive, real-world experience designing technology components for enterprise solutions and defining solution architectures and reference architectures with a focus on cloud technologies. Exposure to infrastructure and application security technologies and approaches Familiarity with requirements gathering techniques. Preferred qualifications Must have designed the E2E architecture of unified data platform covering all the aspect of data lifecycle starting from Data Ingestion, Transformation, Serve and consumption. Must have excellent coding skills either Python or Scala, preferably Python. Must have experience in Data Engineering domain with total Must have designed and implemented at least 2-3 project end-to-end in Databricks. Must have experience on databricks which consists of various components as below o Delta lake o dbConnect o db API 2.0 o SQL Endpoint – Photon engine o Unity Catalog o Databricks workflows orchestration o Security management o Platform governance o Data Security Must have knowledge of new features available in Databricks and its implications along with various possible use-case. Must have followed various architectural principles to design best suited per problem. Must be well versed with Databricks Lakehouse concept and its implementation in enterprise environments. Must have strong understanding of Data warehousing and various governance and security standards around Databricks. Must have knowledge of cluster optimization and its integration with various cloud services. Must have good understanding to create complex data pipeline. Must be strong in SQL and sprak-sql . Must have strong performance optimization skills to improve efficiency and reduce cost. Must have worked on designing both Batch and streaming data pipeline. Must have extensive knowledge of Spark and Hive data processing framework. Must have worked on any cloud (Azure, AWS, GCP) and most common services like ADLS/S3, ADF/Lambda, CosmosDB /DynamoDB, ASB/SQS, Cloud databases. Must be strong in writing unit test case and integration test. Must have strong communication skills and have worked with cross platform team. Must have great attitude towards learning new skills and upskilling the existing skills. Responsible to set best practices around Databricks CI/CD. Must understand composable architecture to take fullest advantage of Databricks capabilities. Good to have Rest API knowledge. Good to have understanding around cost distribution. Good to have if worked on migration project to build Unified data platform. Good to have knowledge of DBT. Experience around DevSecOps including docker and Kubernetes. Software development full lifecycle methodologies, patterns, frameworks, libraries, and tools Knowledge of programming and scripting languages such as JavaScript, PowerShell, Bash, SQL, Java , Python, etc. Experience with data ingestion technologies such as Azure Data Factory, SSIS, Pentaho, Alteryx Experience with visualization tools such as Tableau, Power BI Experience with machine learning tools such as mlFlow , Databricks AI/ML, Azure ML, AWS sagemaker , etc. Experience in distilling complex technical challenges to actionable decisions for stakeholders and guiding project teams by building consensus and mediating compromises when necessary. Experience coordinating the intersection of complex system dependencies and interactions Experience in solution delivery using common methodologies especially SAFe Agile but also Waterfall, Iterative, etc. Demonstrated knowledge of relevant industry trends and standards Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Principal Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 1, 2025, 6:40:20 AM Unposting Date Ongoing Master Skills List Digital Job Category Full Time
Posted 1 month ago
3.0 years
5 - 6 Lacs
Hyderābād
Remote
All roles at JumpCloud are Remote unless otherwise specified in the Job Description. About JumpCloud JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified. About the Team: The Pre-Sales Engineering team is rapidly expanding to support our sales functions and equip our salespeople with the technical resources they need to help drive revenue growth. The Pre-Sales Engineering team is responsible for providing technical expertise and consulting to organizations during their evaluation and to help show the value of JumpCloud solutions. What you’ll be doing: Acting as the technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platform Providing tailored product demonstrations Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges Support direct and partner sales teams with product related questions and skill development Building relationships with partners through technical enablement and co-selling Assist prospects with setup and configuration of free trials Provide technical Q&A to prospects as they progress through trial Assess prospect readiness to enter a formal sales cycle Understand implementation best practices to advise on the quickest customer time to value Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve Provide evaluation framework for prospects to follow in their POC We’re looking for: Excellent written and verbal communications skills Ability to make the complex simple Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience Desire and ability to learn new complex concepts Preferred Qualifications: 3 to 5 years experience in a technical Sales Engineering or similar role Strong knowledge of Cloud/SaaS technologies Strong understanding of Active Directory environments Understanding of network architecture Knowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS Familiarity with MDM, RMM, or similar endpoint solutions Familiarity with MFA technologies such as TOTP, WebAuthn Experience configuring and deploying identity and/or directory solutions Experience with scripting languages, PowerShell preferred. Experience with both direct and channel/partner sales cycles Must be fluent professionally (written and spoken) and English #LI-MA1 Where you’ll be working/Location: JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role. Language: JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description. Why JumpCloud? If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time. JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment. All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice" #LI-Remote #BI-Remote
Posted 1 month ago
170.0 years
3 - 9 Lacs
Chennai
On-site
Job ID: 32430 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 2 Jul 2025 Job Summary As an ICS / IT Resilience manager focused on CIB in one of the leading Global Banks, you will closely work with the CIB CIO teams on planning and enablement of ICS Controls (eg. MFA, Database / storage encryption, Network Segmentation, One Cert integration / ULA / URA) by working with both CIO and Control owners. You will also facilitate removal of any impediments during the build. You will also closely work with the CIO teams in the vulnerability management space, leading the discussions with PEGA team to remediate all kinds of PEGA data integrity issues, providing weekly status updates on both ICS Control Implementation and PEGA data integrity issues closure RESPONSIBILITIES Strategy Awareness of the ICS Controls, Group Technology Resilience standards. For external candidates, general awareness of the global Resilience standards Business Awareness and understanding of Technology Resilience controls like availability, failover, backup, restore and recovery. Also, understanding of IBS and ICS controls. Processes Responsible for achieving the ICS control enablement targets for CIB by working along with CIB domain teams People & Talent Ensure quarterly ICS Controls implementation targets are achieved Ensure that vulnerability related data integrity issues are resolved by working with PEGA team Ensure accurate monthly reporting is done on ICS Controls enablement and vulnerability data integrity issue status Risk Management Identify and report the delays in ICS Control implementation. Also, the impact to the VM KPIs due to the PEGA data integrity issues Governance To assist CIB domain teams in all impediments removal with ICS Controls and resolution to PEGA data integrity issues. Closely keep track of all delays & impact and report appropriately Key Responsibilities Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders CIB Domain Technology Teams CIB PE Teams CISO of CIB Domains Other Responsibilities Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills and Experience Python Microsoft products SQL Power BI Qualifications EDUCATION BACHELOR’S DEGREE IN ENGINEERING OR EQUIVALENT CERTIFICATIONS DESIRABLE (ANY INFORMATION SECURITY / RESILIENCE CERTIFICATION) LANGUAGES ENGLISH About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 1 month ago
5.0 years
0 Lacs
Ghaziabad, Uttar Pradesh, India
Remote
Our Context We are seeking a skilled and proactive L2+ Infrastructure Support Engineer to provide advanced support across a broad range of technologies. The ideal candidate will have hands-on experience supporting Citrix and RDS infrastructures, VMware, AWS/Azure cloud environments, Linux and core Windows Server technologies. You will play a critical role in ensuring system availability, performance, and security for our clients. Your Missions Cortex XDR: Deploy, monitor, and manage endpoint agents. Palo Alto: Push and manage firewall rules across environments. Provide L2+ level support for Windows Servers (2012/2016/2019/2022), RDS, and Citrix environments. Administer Microsoft Azure and Office 365, including Exchange Online and hybrid deployments. Administer IAM users, roles, and policies, following security best practices. Configure and maintain basic networking and VPN access (VPC, security groups, site-to-site and client VPN). Provide operational support for core AWS services (EC2, S3, etc.) in coordination with DevOps teams. Manage and troubleshoot Citrix Virtual Apps & Desktops Perform VM management and troubleshooting using VMware vSphere and ESXi. Handle backup operations and restore processes using Veeam Backup & Replication. Administer Active Directory, Group Policy Objects (GPO), DHCP, DNS, file servers, and NTFS permissions. Manage Endpoint Protection tools like Bitdefender. Maintain and support anti-spam tools and MFA administration (DUO or Authenticator). Manage and maintain Zscaler ZIA/ZPA, our Zero Trust remote access solution. Assist with patching, upgrades and regular maintenance of server environments. Provide support for print servers. Respond to escalated technical issues from L1 engineers and work collaboratively with other teams. Maintain thorough documentation of systems, incidents, and standard operating procedures. Required Technical Skills: Networking: Good understanding of switching, routing, VLANs, and IP addressing. Citrix (XenApp/XenDesktop), Citrix Cloud, Director, Storefront RDS (Remote Desktop Services) - session management, licensing, gateway Microsoft Windows Server 2012/2016/2019/2022 Microsoft Azure administration and infrastructure setup AWS administration skills: IAM, EC2, VPC, VPN configuration, and S3 operations. Office 365 / Microsoft 365 – administration, migration, hybrid VMware ESXi, vSphere, VM snapshots, vMotion Veeam Backup and Réplications Active Directory, DNS, DHCP, GPOs Jira (or similar ticketing system) Nagios or any other remote monitoring & management tool Spam filter systems Zscaler Zero Trust remote access MFA configuration ( DUO Admin Panel, Microsoft Authenticator...) Bitdefender Endpoint Management Print Server and Network Printer Configuration In-place Upgrades of Windows OS and Server Roles Preferred Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. 3–5 years of hands-on experience in L2+ support within a hosting or managed services environment. Relevant certifications preferred: Microsoft Certified: Azure Administrator Associate (AZ-104) Citrix Certified Associate (CCA-V) VMware VCP MCSA/MCSE AWS Certified Cloud Practitioner AWS Certified SysOps Administrator is a plus ITIL v4 Foundation knowledge is a plus Soft Skills & Attributes: Excellent troubleshooting and analytical skills Ability to handle high-pressure environments and prioritize issues effectively Team player with collaborative attitude Strong customer orientation and problem-solving mindset Strong documentation and communication skills Willingness to work flexible hours or shifts as per client SLAs
Posted 1 month ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
• Serving as the first point of contact for customers seeking technical assistance over the Phone & Self-Service tickets / Chat • Willing to work in night shifts over prolonged period • Excellent written & spoken communication skills • Demonstrate effective soft skills, active listening skills and ability to empathize with customer’s situation • Effectively manage length of calls, handle time, and after call work • Walk the customer through the problem-solving process • Determining the best solution based on the issue and details provided by customers • Provide accurate information on IT products or services • Good troubleshooting skills involving: O Assisting users with password resets and account unlock for reported incidents and requests. • Performing remote troubleshooting through diagnostic techniques and pertinent questions • System boot issues and Microsoft Office related issues O Provide connectivity support for home users including network broadband, Virtual Technologies, and VPN o Providing support on technologies such as MFA, SCCM o Providing smartphone assistance for in home connectivity o Providing Apple, Android device support over the phone o Using specific tools to diagnose issues, make recommendations for resolution o Placing corporate phone orders through authorized vendor portals o Supporting hardware collection of terminated employees o Providing support through the technologies such as Nexthink, Controlup and App Volume Manager o Providing support to MacOs devices. O Good working knowledge and experience in Active Directory (Add/Remove & Edit Users), Office 365, Jamf. O Printer configuration and troubleshooting o Creating and updating the Knowledge base articles for the infrastructure support.
Posted 1 month ago
4.0 years
4 - 6 Lacs
Noida
Remote
Department User Support Job posted on Jul 01, 2025 Employment type Full-Time Why Noventiq? Do you want to contribute directly to successful business outcomes by driving digital transformation for its customers’ businesses, connecting 75k organizations forward in a secure way? Are you motivated to evolve the global best practices within all sectors with hundreds of best-in-class IT vendors, alongside its services and solutions? Noventiq is a leading global solutions and services provider: Founded in 1993 Headquartered in London, UK Revenue of $ 2.1 billion Headcount of 6400 employees Partnering with Microsoft, IBM, Oracle, Google, AWS and up to 500 other vendors Operating in roughly 60 countries 16 strategic acquisitions What's in it for you? Here you will collaborate with multi-national teams, ameliorate to a bazillion of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow, capable of taking on more significant responsibilities and leadership roles. This can be invaluable in understanding and serving clients from different regions, making the company truly expand its presence in new markets, bringing a profound positive repercussion to the business. Now we are looking for a SeniorSystem Admin – User Support , you will be a part of our Global IT Team. Role Overview: This role focuses on providing comprehensive IT infrastructure support, including Office 365 and Active Directory administration, end-user support, hardware/software troubleshooting, and basic networking. Responsibilities include user lifecycle management, IT asset coordination, vendor management, and maintaining domain environments across sites. Your Impact on the Mission: Ensure the issue are promptly addressed, documents and resolved within SLA. Knowledge of O365 Administrator/ VLSC portal. Experience of AD & Azure AD (User ID creation/deletion, Creating OU, Group policy, MFA, conditional policies, password unlock/Reset Etc..). Configuration & Troubleshooting Mails (Outlook 2010 /2013 /2016 /2019 Microsoft O365). Basic Networking knowledge of LAN /WAN (installation & Configurations of router, Switches & WIFI Access Point). Perform office 365 license assignment and checking updating attribute via active directory. Experience in supporting office 365 and end user migration. Providing Roles and licenses to users based on service request. Hands on experience in installing OS and server. Knowledge of creating corporate windows images. Knowledge of sharing folder, Drive & Printer, Scanner configuration & troubleshooting the issue. Creating Active Directory Related Activities Creating/Deleting/Managing Users Handling IT Operations like (Coordinating with Vendors, Preparing Purchase Order for Procurement of IT Assets). IT asset management/ plaining and allocation of machines to respective users. Manage domain environment for two sites through remote support, Team Viewer Skype. Support for maintenance, configuration and troubleshooting of Desktops/Laptops. Application knowledge of Microsoft/SAP/SQL/Tally/E-Audit/ etc. (installation/configuration). Troubleshooting of VPN related issue & Data Cards configure and troubleshooting. Crimping, Punching, & LAN Troubleshooting. Assembling the hardware up gradation troubleshooting. To support Configure the Mail in Mobile (Android & iPhone). Knowledge of Win Magic, Bit Locker and Safe boot, Encryption. VIP & escalation calls handling skills. Knowledge of Setup video conference Calls & preparing training room’s setup. Vendor Coordination (ADP/Warranty). Individual site handling, multi-tasking, efficient problem solving, good communication skills & ensuring that work should be done on time. Ability to work hard under pressure and be a good team player. Taking User Backup of Drive and profile and store in the share Drive. Manage Antivirus (Symantec/Kaspersky/Net Protector/Avast / defender). Disk management partition. What You’ll Bring to The Table – About You: Bachelor's degree in Computer Science, Information Technology, or a related field 4+ years of experience in providing technical support to end users Proficient in Microsoft Windows operating systems Relevant certifications Experience in ITIL based tools to manage day to day operations. Familiarity with other software applications, such as Microsoft Office Suite and web browsers Excellent communication, problem-solving, and customer service skills Ability to work independently and as part of a team. How to apply: If you would like to apply, please click on the button or send an email with your CV attached to the TA Team. If you would like an informal chat before applying, please feel free to contact TA directly on LinkedIn or the same email address.
Posted 1 month ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Location: Hyderabad, India Employment Type: Full-Time; Salaried Compensation: Base Salary, Bonus, Benefits Job Description About Us: At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and “Code-Free” connected worker platform for SAP and IBM Maximo and is disrupting and digitizing archaic, tedious, & labor intensive paper-based processes for maintenance, operations, & supply chain. The industrial front-line workers are empowered with a suite of highly reconfigurable mobile apps, while the back-office has real-time visibility into the front-line workforce with better planning, scheduling, adoption monitoring and actionable insights. Some of the world’s largest brands such as Newmont Mining, Dominion Nuclear, Hess, Shell, UNICEF, ConocoPhillips, Reckitt Benckiser are digitally transforming their back-office and front-line industrial worker experiences. We are saving companies millions of dollars by improving their asset uptime, productivity, safety, and talent challenges, while delivering jobs better, faster, cheaper and safer. We are backed by Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation of investing and building some of the world's "Unicorn" brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry's, Ola, Flipkart, Freshworks and many more! Recently we have announced our Series B funding led by Vista Equity Partners, a leading global technology investor, with participation from Tiger Global Management, our existing Series A investor. Vista invests in mission-critical software businesses that have a clear purpose and a demonstrated track record of success, such as Innovapptive. Our mission is made possible by Innovapptive’s most important asset: our people. We come together through collaboration and ambition in a team-driven culture. Through the success of our product, we have seen monumental growth in our workforce, and we constantly look for exceptional talent to join us. At Innovapptive, you are challenged with dynamic tasks that drive your professional development and career growth. Join us on our journey to deliver an innovative connected worker experience and to empower 350 Million Industrial Front-Line Workers around the world with the ability to truly harness the power of connected worker experience by improving the working life of a front-line worker and the back-office employee. The Role We are seeking an exceptional Technical Consultant to join our team and play a pivotal role in collaborating with our Customers, Product Managers and professional services teams. As an expert you will work with customers during the different phases to define the requirements, principles and models that guide technology services’ decisions in alignment with customer strategic IT and enterprise goals. You will work closely with cross-functional teams, Customer Solution Architects to design and implement best-in-class Industrial SaaS solutions tailored to this critical domain to advocate the value identified in integration models. You will serve as the trusted advisor for our customers, guiding them through the successful integration, deployment, and architectural alignment of Innovapptive's Connected Worker SaaS Platform with their existing enterprise systems. You will provide advisory integration, support scalable deployments on public/Private cloud platforms and lead end-to-end solutioning for ETL. Your role combines architecture, hands-on implementation, and cross-functional collaboration. If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications: How You Will Make an Impact: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cloud Architecture & Solution Advisory Engage with customers (Architects/SMEs) to understand their cloud infrastructure and recommend scalable, secure deployment architectures for Innovapptive’s Connected Worker SaaS Solution (on AWS must/Azure/GCP) Guide customers on best practices for SaaS adoption, API consumption, middleware strategy, and cloud security configuration Responsible for defining architecture standards, frameworks and guidelines based on our product tech stack and architecture. Directly participates in the governance process for reviewing specific solutions to ensure they are properly leveraging published frameworks and standards Integration Solutioning Analyse existing ERP/CRM systems (SAP PM/MM, Maximo, Salesforce, Oracle, etc.) and design integration solutions using middleware (CPI, BTP, MuleSoft, PI/PO, Dell Boomi, etc.) Lead integration planning and mapping sessions with client architects and SMEs to identify business-critical data flows and transformation logic ETL & Data Flow Enablement Architect and document ETL pipelines and data transformation rules for clean and consistent integration between Innovapptive and customer systems Ensure reliable and efficient data ingestion using secure APIs, OData, REST, SOAP, or event-based mechanisms Security, IAM & Compliance Implement security best practices for data exchange, including OAuth 2.0, OpenID, TLS/SSL, encryption (AES, RSA), and secure token handling Support identity federation using SSO, MFA, and enterprise IdPs (Azure AD, Okta, etc.) Ensure adherence to GDPR, CCPA, and other data privacy regulations Understanding security monitoring tools and techniques to detect and respond to security incidents. Knowledge of logging and auditing best practices to track system activity and identify anomalies Deployment & Customer Support Support deployment of Innovapptive solutions in customer environments, ensuring performance, stability, and maintainability Guide client teams through testing, go-live planning, and post-deployment support cycles Collaboration & Enablement Act as a liaison between customer technical teams, internal product engineering, and delivery teams Provide enablement and onboarding support to client IT teams and partners Document integration and deployment architecture and conduct knowledge transfer sessions Personality Traits Strong Logical Reasoning: Ability to analyze complex problems, break them down into smaller components, and identify root causes Analytical Thinking: Skill in gathering and interpreting data to draw informed conclusions and make data-driven decisions Problem-Solving: A proactive approach to identifying and resolving issues, developing innovative solutions, and implementing effective strategies Critical Thinking: The ability to question assumptions, evaluate evidence, and consider multiple perspectives to arrive at sound judgments Requirements Gathering: Work closely with customers and internal stakeholders to gather and prioritize maintenance and reliability requirements, translating them into actionable product features Stay Current: Stay up to date with the latest technological trends, emerging technologies, and competitive offerings to ensure our solution remains at the forefront of the field Rapid Iteration and Execution: Champion a culture of speed and agility, driving rapid product iteration and execution. Set high bars for quality, efficiency, and speed-to-market. Break down complex problems into actionable steps and relentlessly prioritize delivering results quickly Leadership Mindset: Lead & mentor Integration, Security team daily and through complex, multi-phased delivery projects and provide hands-on delivery guidance Customer-Centric Mindset: Deeply understand our target customers, their pain points, and needs. Conduct user research, customer interviews, and usability studies to gather insights and validate product decisions. Advocate for the customer throughout the product life cycle and be their voice in the organization Cross-Functional Collaboration: Collaborate closely with engineering, design, marketing, professional services and sales teams to align on product design and development. Foster a culture of collaboration, transparency, and cross-functional excellence. Work closely with engineering to deliver high-quality products on time and within budget Data-Driven Decision Making: Utilize data analytics and metrics to make informed decisions. Monitor key product metrics, conduct A/B testing, and perform user behavior analysis to gain insights. Leverage data to iterate on features, optimize user experiences, and drive product success Startup Mindset: Thrive in a dynamic, fast-paced startup environment. Embrace ambiguity and take ownership of challenges. Display entrepreneurial spirit, innovative thinking, and a willingness to take calculated risks. Be adaptable, resilient, and results oriented What You Bring to the Team: Bachelor’s degree in Computer Science, Information Technology, or related field Deep knowledge of microservices architecture and API strategy development 5 - 8 years in Enterprise SAAS Application Integration and Cloud Architecture Experience in deploying and integrating SaaS platforms with ERP/CRM systems (i.e. SAP PM/MM, Maximo, Oracle, SFDC etc.) Proficient in REST/OData/SOAP web services, middleware (CPI/BTP/ESB/MuleSoft), and scripting tools Hands-on experience with public cloud platforms (AWS Must, Azure, or GCP) Solid grasp of networking/security protocols (HTTPS, IPsec, TLS), IAM (SSO, MFA), and API management Familiarity with integration/security tools like Postman, Swagger, Wireshark, Fiddler, etc Familiarity with data encryption techniques (AES, RSA) to protect sensitive data during transmission and storage. Knowledge of data privacy regulations (GDPR, CCPA) and data protection best practices Proficiency in securing API endpoints with measures like rate limiting, input validation, and output encoding Good to have Experience on SAP as backend, SMP SDK, SAP HANA would be an additional advantage Preferred: Good to have TOGAF certification or equivalent enterprise architecture background Hands-on experience with mobile-first field operations solutions Prior exposure to Connected Worker technologies or frontline digitization Experience working in a fast-paced startup or SaaS environment Soft Skills: Strong problem-solving and analytical thinking in technical and business contexts Excellent communication and client-facing skills Passion for innovation, customer success, and digital transformation Ability to travel is needed to work closely with clients and internal teams Innovapptive does not accept and will not review unsolicited resumes from search firms. Innovapptive is an equal opportunity employer and is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws. Powered by JazzHR AASIxXbDI8
Posted 1 month ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Description Working Technologies: Microsoft Exchange 2010 / 2013 / 2016 & O365 versions and messaging technologies. Individual has experience working with Exchange Server 2010, 2013, and 2016, can troubleshoot Hybrid Connectivity issues and can provide Exchange Server support, Skype, SharePoint and Unified Messaging Integration. Knowledge of OU structures, Group Policies, DNS, DHCP, and IIS. Hybrid Experience Migrations of users/shared Mailboxes and resource mailboxes. Migration issues and their troubleshooting. Must have knowledge of Cutover, Staged and Hybrid Migrations. Experience in building Hybrid environment with Office 365 and integration with on premise environment and applications Experience in using Microsoft Native migration tools for data migration from on premise to Office 365 environment. Must have knowledge of SMTP relay using Office 365 and email transport. AZURE AD Connect/DirSync Along With AZURE AD Individual can troubleshoot directory synchronization issues from Azure AD Connect, Azure AD Sync, and DirSync. Individual should be well versed with new Azure AD and its new services. Individual should know about the Staging AAD Connect Server. Managing Application hosted in Azure AD, creating App registration in AZURE AD for the client’s requirement. Conditional Access policy creations and updating according to the requirement. Risky Sign-ins Process in Azure AD. MFA working and knowledge of implementing in Azure AD for all the users. Individual has worked with Azure Rights Management Services (Azure RMS) including creating RMS policies, updating RMS policies, and troubleshooting RMS policies. ADFS And WAP Individual understands and can troubleshoot authentication services including Active Directory Federation Services (AD FS), WAP and Azure AD. Experience in creating and configuring Office 365 tenants. Should have an understanding on Single Sign On service using Microsoft ADFS, Knowledge of PING Federation will be an added advantage. Understanding of the claim based rules in ADFS, Extranet Lockout Policy and well acquainted with ADFS versions 2.0 to 4.0 Exchange Online/Mail Flow With EOP And ATP Various Licensing structures available for Office 365 and well versed with the service offered by Office 365 E5, ATP and EMS licenses. Exchange Online (email, calendar, tasks), O365 Administration using Office365 Admin Console and Office365 Command Shell. Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, and User Mailbox, eDiscovery, Auditing, Litigation hold, Anti-spam, Anti-malware, Security and compliance. Mail routing/management, Installation and configuration of SMTP connectors. Must be able to read and understand header analysis. Strong knowledge of third party filtering process, EOP and ATP (Safe Attachments and Safe Links) Knowledge in Troubleshooting of O365 regular and common issues such Exchange Online users using MS Office Outlook 2016 and OWA. Mailbox management like Mailbox permission, delegation, quota management, mail tracking, and mail transport rule creation/modification. Strong understanding of day-to-day functionality in Office 365 services like Microsoft Teams, One Drive for Business, Exchange Online & Active Directory and hands on Skype for Business, Mobile Device Management, SharePoint Online, Office Pro plus, Video, Planner, Steam, Delve etc. Individual has deployed and / or configured Microsoft Intune including creating policies, resolving conditional access issues, and managing connected devices. Individual has experience troubleshooting and working with Skype for Business Server hybrid connectivity to Office 365. Automation Automating and Developing PowerShell scripts for processes within the environment Extensive experience and skill in the use of PowerShell to report on and manage O365 services. Vendor Management Manage to handle team, coordinate with client, able to take challenges. Escalations handling. Vendor Management: Coordinating with Microsoft support in case of roadblock for support cases or related Vendors. Coordination with Onsite and Project management team for timely project deliverables. Case study and SOP documents creation. Training and Knowledge Transfer for junior resources. Good understanding of IT Infrastructure technologies and Infrastructure management Operations Secondary Technical Skills Active Directory Graph API MS Windows 2012 and 2016, 2019. Power BI reporting tool. Teams SharePoint Non-Technical Skills Required Business and Technical communication, documentation proficiency Strong written communication (able to write high quality end user comms, product documentation aimed at business and end users) Ability conceptualize solutions and communicate them effectively to internal teams and leadership Ability to be concise, articulate, and assertive in all forms of communication Excellent analytical, decision making and management skills Ability to lead and work collaboratively with a group of senior technical / management teams Ability to deal with partners and peers located in Onshore/Offshore. Creative and skillful in making Power Point decks look professional and sleek Knowledge and experience working in an ITIL driven environment and SNOW Ticketing tool. Working experience or ready to work in 24/7 Environment and available as on when required.
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focussed and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment. OVERVIEW KPMG in India, a professional services firm, is the Indian member firm affiliated with KPMG International and was established in September 1993. Our professionals leverage the global network of firms, providing detailed knowledge of local laws, regulations, markets, and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, and Vadodara. KPMG in India offers services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focussed, and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment Job Summary Job title : Associate Consutant, Consultant, Assistant Manager Skills : IAM Location : Mumbai Projects in Role Governance would include Identity & Access Governance (IAG) assessment, Role based Access control (RBAC) design and functional assistance in IAG solution implementation along with providing services to run IAG operations for client organizations. Responsibilities Participate in client meetings and discussions to understand user life cycle processes for access management and determine IAG maturity in their environment. Demonstrate knowledge on RBAC and segregation of duties principles and conduct meetings with client stakeholders, to perform identity and access assessments and design RBAC including Access Control Matrices (ACM) and Segregation of Duty (SoD) Matrix. Collaborate with stakeholders to evaluate SOD conflicts in consultation with Business teams to resolve identified conflicts and/or implementing mitigating controls to address risk. Assistance in formal evaluation of potential IAG solutions depending on various identity needs of clients. Qualifications A bachelor’s degree in engineering and 3-5 years of related work experience; or a master’s or MBA degree in business, computer science, information systems. Knowledge of access management concepts and technologies such as single sign on (SSO), multi-facto authentication (MFA) mechanism. Exposure to internal audits, compliance assessments, and regulatory reporting related to access control. Exposure to automation data analytics tools such as QlikView/Qlik sense, ACL, Power BI will be an advantage Familiarity with ERP systems, financial applications and other business systems. Understanding of RBAC and SOD principles and risk management practice. Knowledge of IT security concepts and access management tools. Sector specific knowledge such as FS (banking/NBFC) is an added advantage. Proficiency with Microsoft Word, Excel and other MS Office tools Professional certifications (e.g., CISA, CISM, CISP or IAM-Specific certifications) can be advantageous and preferred. A team player and strong self-directed work habits, exhibiting initiative, drive, creativity, maturity, self-assurance, and professionalism Equal employment opportunity information: KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.
Posted 1 month ago
0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
About Groww We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo. Are you as passionate about defying conventions and creating something extraordinary as we are? Let’s chat. Our Vision Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians. Our Values Our culture enables us to be what we are — India’s fastest-growing financial services company. Everyone at Groww enjoys the autonomy and flexibility to bring their best work to the table, as well as craft a promising career for themselves. The values that form our foundation are: Radical customer-centricity Ownership-driven culture Keeping everything simple Long-term thinking Complete transparency EXPERTISE AND QUALIFICATIONS Endpoint Security Management Own and operate the complete endpoint security lifecycle , including policy enforcement, monitoring, compliance, and remediation. Implement and manage CrowdStrike for threat detection, response, and investigation on all devices. Perform regular vulnerability assessments , patch compliance audits, and threat hunting. Identity & Access Management (IAM) Administer Azure Active Directory (Azure AD) , including user provisioning, role-based access control (RBAC), and conditional access policies. Integrate and manage Single Sign-On (SSO) and Multi-Factor Authentication (MFA) policies. Device Management Manage and support Microsoft Intune for Windows and mobile device compliance, deployment, and configuration. Maintain and enhance Jamf Pro for macOS device management—enforcing configuration profiles, patch updates, encryption, and application distribution. Policy & Compliance Design and enforce endpoint compliance policies , encryption standards, and device posture checks. Ensure alignment with organizational security frameworks and regulatory compliance (ISO, SOC2, etc.). Work with auditors and internal teams to provide evidence and documentation as required. Incident Response & Troubleshooting Respond to L2/L3 endpoint security incidents, escalations, and anomalies. Collaborate with the SOC, IT, and Engineering teams to resolve incidents and implement preventative controls. Automation & Optimization Create automation scripts or workflows (PowerShell, Python, or tools like n8n) to reduce manual overhead. Continuously monitor the environment and suggest improvements to reduce risk and enhance efficiency. Required Skills: Hands-on experience with Azure AD , Intune , and Jamf Pro . Proficient with CrowdStrike Falcon or other EDR solutions. In-depth knowledge of endpoint security best practices for Windows/macOS. Strong scripting ability for automation and reporting. Solid understanding of compliance frameworks like CIS benchmarks , SOC2 , or ISO 27001 . Familiarity with MDM/MAM for mobile devices. Preferred Qualifications: Certifications such as MS-500 , Jamf Certified Tech/Admin , CEH , or CrowdStrike Certified Falcon Admin . Experience with SIEM tools , device encryption technologies , and SSO integrations . Knowledge of Zero Trust Architecture and device posture assessments . Soft Skills: Excellent troubleshooting and problem-solving abilities. Strong communication and documentation skills. Ability to work independently and drive initiatives as the sole owner of endpoint security.
Posted 1 month ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Work on a variety of projects for print & digital medium; including websites, infographics, character, brochure, brand identity, etc. You will be expected to be strong communicators who think creatively, are detail-oriented and are able to meet tight deadlines. Job Description: Take the design brief to record requirements/needs and present concept Ability to conceptualize and transform ideas into effective communication Visualize and create designs for website, logo / brand identity, brochure, leaflet, etc Engage with internal development team to ensure optimum design output Attention to detail and ability to work under pressure Able to meet the client deadlines and internal timelines Ability to create artwork files Efficient, Meticulous, Confident, Multitasker and Team player Required Experience and Qualifications: Good sense of color & design with an eye for detail Expertise in layouts & software like Photoshop, Illustrator & Indesign Understanding of artwork process along with different types of printing medium BFA/MFA in Applied Arts or any equivalent course/degree can be an added advantage Minimum 3yrs of an experience. Advertising agency experience will be our priority. Offer Salary - 25k to 35k
Posted 1 month ago
17.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Quess IT Staffing: Hiring the right professionals in the IT industry can be a challenging endeavour. At Quess IT Staffing, we specialize in connecting organizations with IT talent who not only possess the skills needed but also align with the client organization's vision and goals. This commitment has helped us become one of the largest and most sought-after IT staffing companies in India. Our professional staffing solutions are strategically designed to help businesses secure highly qualified candidates, whether seasoned experts, niche specialists, or those with unique technical skills. Beyond staffing, we provide tailored IT solutions including Digital Workplace Services, Cloud & Datacentre Services, and Managed Network Services, ensuring your infrastructure is robust and operations run seamlessly. As India’s largest and a global leader in staffing and workforce solutions, Quess empowers businesses to boost productivity through deep domain expertise and a future-ready workforce powered by AI-driven digital platforms. With a strong presence across 8 countries, a workforce exceeding 460,000 professionals, and over 3,000 clients worldwide, Quess has grown from a start-up to an industry powerhouse in just 17 years, delivering transformative impact across sectors. We offer a comprehensive range of technology-driven staffing and managed outsourcing services, serving leading industries such as BFSI, Retail, Telecom, Manufacturing, IT, GCCs, BPO services, and more. JD: Position Title: Full-Stack Developer (.NET 8 / Blazor / Azure)- US Healthcare Domain project experience Location: Hyderabad (Work from Office – 2 to 3 days/week, including client site) Duration: 3+ months (Contract) Work Location Requirements: Hyderabad-based candidates only Mandatory to work from the office , especially client site 2–3 days per week Role Overview: We are seeking an experienced Full-Stack Developer to contribute to the modernization of our Central Logging System (CLS). The ideal candidate will be skilled in .NET 8 , Blazor , and Azure , with a strong grasp of secure, scalable cloud application design and WCAG-compliant UI development. This is a hybrid role based out of Hyderabad , requiring physical presence at the client site 2–3 times a week. Key Responsibilities: Design and develop scalable web applications using .NET 8 and Blazor (Server/WebAssembly). Develop and integrate RESTful APIs using Azure App Services and Azure SQL . Implement secure SSO/MFA authentication and role-based access via Azure B2C . Integrate with Azure Service Bus , Azure Functions , and Key Vault for secure operations. Ensure WCAG 2.2 AA accessibility compliance and responsive UI across browsers. Set up and maintain CI/CD pipelines using Azure DevOps . Implement observability and logging via New Relic and Azure Application Insights . Collaborate closely with architects, QA engineers, and product owners . Participate in Agile ceremonies : sprint planning, demos, retrospectives. Write comprehensive unit, integration, and regression test suites . Required Skills: Minimum 6+ years of experience in full-stack development with .NET Core / .NET 8 . Hands-on expertise with Blazor (Server or WebAssembly). Solid experience with Azure cloud services : App Services, Functions, SQL, Service Bus, Key Vault. Familiarity with secure coding practices , and regulatory standards like HIPAA or ISO 27001 . Working knowledge of Azure B2C , OAuth2 , and RBAC . Proficient in CI/CD implementation using Azure DevOps. Understanding of accessibility standards (WCAG 2.2 AA). Strong skills in debugging, performance tuning , and issue resolution . Preferred Qualifications: Experience in healthcare or claims processing domains. Exposure to reporting tools such as SSRS and Power BI . Familiarity with New Relic , PagerDuty , or other monitoring platforms.
Posted 1 month ago
2.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Position Summary We are seeking a skilled Network and Security Engineer with 2-3 years of relevant experience to join our Information Technology team in India. This role focuses on network operations and IT security, ensuring the stability, performance, and security of our global infrastructure. The ideal candidate will have a strong foundation in networking and IT security, with hands-on experience managing and upgrading network components and security tools. Collaboration, attention to detail, and technical expertise are critical to success in this position. Key Responsibilities Perform access-level switch upgrades (excluding core/data center switches). Conduct Meraki dashboard upgrades and post-upgrade validations. Manage SSL certificate renewals for tools and services. Monitor network performance, including reviewing alarms and dropped packets. Analyze firewall application usage and provide optimization recommendations. Verify patching completeness against the source of truth for all assets. Troubleshoot and follow up on failed patch installations. Communicate updates and manage approvals for recurring issues. Review current exception tracking systems and process exclusion requests. Conduct vulnerability assessments and handle exclusion requests as needed. Manage alerts and metrics from PRTG and Duo monitoring systems. Required Qualifications Experience with Cisco IOS and IOS-XE. Familiarity with Next Gen firewalls. Knowledge of Active Directory and MFA tools. Understanding of patch management processes and vulnerability management. Preferred Qualifications Experience with Meraki dashboard operations. Familiarity with Cisco Umbrella. Knowledge of PRTG Network Monitor. Experience with IPAM/CMDB Exposure to Microsoft Intune. We Value Diverse Perspectives We know that the best ideas and solutions come from multi-dimensional teams—teams that reflect a variety of backgrounds and professional experiences. If you are excited about this role and believe your experience can make an impact, please don’t be shy—apply today. About Rapid7 Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We’re on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people. With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.
Posted 1 month ago
15.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Oracle compliance and security at PwC, you will focus on providing consulting services for validating compliance and enhancing security within Oracle applications. You will analyse client requirements, implement security measures, and offer guidance and support for compliance with regulatory standards. Your work will enable clients to mitigate risks, protect sensitive data, and maintain compliance with industry regulations. Reporting Reports to MD of Cyber Risk Regulatory practice. Essential Duties And Responsibilities As part of the Oracle Compliance and Security team you are expected to direct efforts in the design, implementation, and assessment of controls related to multiple versions of the Oracle product suite. As a director, you are expected to set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. This role involves understanding and leading SDLC projects for the Oracle environment, including product implementations, security and control configurations, and optimizations of business process controls and application security. Responsibilities Direct design, implementation, and assessment of Oracle controls, security and monitoring across Oracle Cloud ERP/HCM/SCM Fusion SaaS, EPM, Oracle Cloud Infrastructure and Oracle PaaS services Implementation of Risk Management Cloud, Cloud Guard, DataSafe and other monitoring solutions for Oracle Cloud Implementation of user lifecycle management, SSO/MFA, access governance, ITGCs, Data privacy, network and infrastructure security. Demonstrating thought leadership in Oracle product suite controls Leading SDLC projects for Oracle environment - Identifying and addressing client needs - Leading teams to generate vision and motivate members - Developing and sustaining meaningful client relationships Managing in a professional services firm or large enterprise Directing large engagements and evaluating controls Collaborating with systems integrators in Oracle-related implementations. Leveraging negotiation and persuasion skills for new service opportunities People related Handled large teams preferably 100+ in size. Display teamwork, integrity and leadership. Work with team members to set goals and responsibilities for specific engagements. Foster teamwork and innovation. Utilize technology & tools to continually learn and innovate, share knowledge with team members and enhance service delivery. Conduct workshops and technical training sessions for team members. Contribute to the learning & development agenda and knowledge harnessing initiatives Mentor and coach junior team members, enabling them to meet their performance goals and successfully grow their careers. Minimum Qualifications Bachelor’s degree in accounting, Finance, Management Information Systems, Management. Information Systems & Accounting, Computer and Information Science, Computer and Information Science & Accounting, Mathematical Statistics, Statistics, Mathematics, Economics, Finance, Business Administration Management, Engineering Candidates with minimum 15 years of relevant experience or above in similar role, preferably with a “Big 4” or equivalent.
Posted 1 month ago
6.0 years
0 Lacs
Kochi, Kerala, India
On-site
🚨 We're Hiring – Microsoft Office 365 Engineer (Kerala-based Candidates Only) 🚨 We are looking for a skilled Microsoft Office 365 Engineer with 4–6 years of hands-on experience in managing and supporting Microsoft 365 services . 🔹 Location: Kerala (Local candidates only) 🔹 Notice Period: Max 1 Month 🔹 Education: B.Tech / PG 🔧 Key Responsibilities: Administer and support Exchange Online, Teams, OneDrive, and SharePoint. Manage user provisioning and access through Entra ID (Azure AD) . Troubleshoot M365 issues and serve as escalation point. Monitor service health and run system audits. Automate tasks with PowerShell scripts . Enforce security, MFA, and compliance policies. ✅ Requirements: 4–6 years of experience in M365 Administration Strong skills in Exchange Online, Teams, OneDrive, Azure AD Proficient in PowerShell scripting Knowledge in email security, licensing, and compliance Excellent communication and problem-solving skills 📩 Interested candidates, please share your CVs to 📧 dhanya@talentbasket.in #Microsoft365 #O365Engineer #HiringNow #KeralaJobs #ITJobs #AzureAD #PowerShell #Office365Jobs #TechHiring #TalentBasket
Posted 1 month ago
170.0 years
0 Lacs
Mulshi, Maharashtra, India
Remote
Area(s) of responsibility About Us: Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,200+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities. Responsibilities Candidate must know English. Install, configure, and maintain computer systems, applications, and mobile devices. Manage and update the desktop environment, including patches, updates, and security measures. Develop and implement solutions to improve the end-user computing experience. Create and maintain documentation for systems, processes, and procedures. Train and assist users in utilizing computer equipment and software effectively. Collaborate with IT teams and vendors to resolve complex technical issues. Ensure compliance with company IT policies and security protocols. Design, implement, and maintain MacOS environments, ensuring optimal performance and user experience. Troubleshoot and resolve hardware, software, and network issues specific to Mac systems. Administer and manage Apple devices using Mobile Device Management (MDM) tools like Jamf or Intune. Deploy software updates, patches, and security configurations across Mac devices. Provide technical support and training to end users for Mac systems and applications. Collaborate with cross-functional IT teams to integrate Mac devices with existing systems and workflows. Provide advanced technical support for end-user computing devices, including desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve escalated issues related to hardware, software, and network connectivity. Manage device configurations, updates, and security policies using tools like SCCM, Intune, or similar endpoint management systems. Support onboarding and offboarding processes, including account setup and device deployment. Collaborate with Level 1 support teams to ensure seamless issue escalation and resolution Assist in the implementation of new technologies and upgrades to enhance the end-user experience. Monitor system performance and provide recommendations for improvements. Knowledge of networking fundamentals, including VPN, firewalls etc Administer and monitor identity services, such as Active Directory, Azure AD, or other IAM platforms. Manage Single Sign-On (SSO), Multi-Factor Authentication (MFA), and password management systems. Troubleshoot and resolve issues related to access control and user authentication. Familiarity with directory services (e.g., Active Directory, LDAP) and cloud-based identity solutions (e.g., Azure AD, AWS IAM).
Posted 1 month ago
170.0 years
0 Lacs
Mulshi, Maharashtra, India
Remote
Area(s) of responsibility About Us : Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,200+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities. Responsibilities Candidate must know English. Install, configure, and maintain computer systems, applications, and mobile devices. Manage and update the desktop environment, including patches, updates, and security measures. Develop and implement solutions to improve the end-user computing experience. Create and maintain documentation for systems, processes, and procedures. Train and assist users in utilizing computer equipment and software effectively. Collaborate with IT teams and vendors to resolve complex technical issues. Ensure compliance with company IT policies and security protocols. Design, implement, and maintain MacOS environments, ensuring optimal performance and user experience. Troubleshoot and resolve hardware, software, and network issues specific to Mac systems. Administer and manage Apple devices using Mobile Device Management (MDM) tools like Jamf or Intune. Deploy software updates, patches, and security configurations across Mac devices. Provide technical support and training to end users for Mac systems and applications. Collaborate with cross-functional IT teams to integrate Mac devices with existing systems and workflows. Provide advanced technical support for end-user computing devices, including desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve escalated issues related to hardware, software, and network connectivity. Manage device configurations, updates, and security policies using tools like SCCM, Intune, or similar endpoint management systems. Support onboarding and offboarding processes, including account setup and device deployment. Collaborate with Level 1 support teams to ensure seamless issue escalation and resolution Assist in the implementation of new technologies and upgrades to enhance the end-user experience. Monitor system performance and provide recommendations for improvements. Knowledge of networking fundamentals, including VPN, firewalls etc Administer and monitor identity services, such as Active Directory, Azure AD, or other IAM platforms. Manage Single Sign-On (SSO), Multi-Factor Authentication (MFA), and password management systems. Troubleshoot and resolve issues related to access control and user authentication. Familiarity with directory services (e.g., Active Directory, LDAP) and cloud-based identity solutions (e.g., Azure AD, AWS IAM).
Posted 1 month ago
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