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5.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Role: Logistics Location: Bangalore, India Full/ Part-time: Full time Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. About The Role This role will be responsible for execution of process improvements and deployment of delivery assurance systems to ensure early identification of shortages and minimize potential negative impacts. Key Responsibilities Sit in warehouse (Bangalore) observing key 3PL KPIs e.g. 5S, EHS, Stacking, Material handling, other SOP adherence without getting directly involved into day to day operation. Day to day operation/ 3PL team reporting to continue as per existing process ie. to commercial. Ensure adoption of TMS (Pando) and collaborate with branch commercial and 3PL team to make real time updation. Post dispatch, closely followup with transporters to make sure deliveries are happening on time for non national accounts customers. Proactively give updates to business teams and also key large dealers / customers about material delivery schedules. Directly contact customers/dealers to coordinate for deliveries eliminating involvement of sales team in delivery coordination. Liaison with approvers to get necessary approvals for exceptional cases of additional cost approvals (unloading/warai/mathadi/union etc.). Push for timely dispatch of STOs. Collaborate with inventory COE stakeholders / Parts team and business team to prioritize stock transfer dispatches. Support HO Logistics team to explore and discover good transport vendors working in the zone for continuous improvement on OTD and transit damage reduction. Liaison with stakeholders to make sure all sales return/defective due material is timely picked from customer site and deposited at warehouse closing the transaction end to end in SAP. Publish OTD and damage reports for zone each month. Conduct RCA for delays and collaborate with stakeholders to execute corrective actions for OTD improvement. Publish 3PL KPI tracker for the zone each month. Conduct monthly training for 3PL and transporters on safe material handling. Conduct quarterly MFA with zonal key customers / dealers and also attend face to face meeting on case to case basis for issue resolution. Visit to other intra zone branches every alternate quarter (twice a year) to meet logistics partners, customers, dealers and implement actions for continuous improvement of logistics quality. 5-10 Years experience in Logistics Benefits We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary. Make yourself a priority with flexible schedules, parental leave Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Programme Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way . Join us and make a difference. Apply Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice Click on this link to read the Job Applicant's Privacy Notice
Posted 3 weeks ago
5.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Role: Logistics Location: Bangalore, India Full/ Part-time: Full time Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. About The Role This role will be responsible for execution of process improvements and deployment of delivery assurance systems to ensure early identification of shortages and minimize potential negative impacts. Key Responsibilities Sit in warehouse (Bangalore) observing key 3PL KPIs e.g. 5S, EHS, Stacking, Material handling, other SOP adherence without getting directly involved into day to day operation. Day to day operation/ 3PL team reporting to continue as per existing process ie. to commercial. Ensure adoption of TMS (Pando) and collaborate with branch commercial and 3PL team to make real time updation. Post dispatch, closely followup with transporters to make sure deliveries are happening on time for non national accounts customers. Proactively give updates to business teams and also key large dealers / customers about material delivery schedules. Directly contact customers/dealers to coordinate for deliveries eliminating involvement of sales team in delivery coordination. Liaison with approvers to get necessary approvals for exceptional cases of additional cost approvals (unloading/warai/mathadi/union etc.). Push for timely dispatch of STOs. Collaborate with inventory COE stakeholders / Parts team and business team to prioritize stock transfer dispatches. Support HO Logistics team to explore and discover good transport vendors working in the zone for continuous improvement on OTD and transit damage reduction. Liaison with stakeholders to make sure all sales return/defective due material is timely picked from customer site and deposited at warehouse closing the transaction end to end in SAP. Publish OTD and damage reports for zone each month. Conduct RCA for delays and collaborate with stakeholders to execute corrective actions for OTD improvement. Publish 3PL KPI tracker for the zone each month. Conduct monthly training for 3PL and transporters on safe material handling. Conduct quarterly MFA with zonal key customers / dealers and also attend face to face meeting on case to case basis for issue resolution. Visit to other intra zone branches every alternate quarter (twice a year) to meet logistics partners, customers, dealers and implement actions for continuous improvement of logistics quality. 5-10 Years experience in Logistics Benefits We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary. Make yourself a priority with flexible schedules, parental leave Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Programme Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way . Join us and make a difference. Apply Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice Click on this link to read the Job Applicant's Privacy Notice
Posted 3 weeks ago
3.0 - 8.0 years
2 - 7 Lacs
Nagpur
Work from Office
Role & responsibilities Provide advanced L2 support for server, virtualization, and desktop infrastructure. Design, create, and optimize Group Policies and global IT policies across multi-domain environments. Hands on knowledge and experience working on Windows OS (Client OS and Server OS) Hands on knowledge and experience on Active Directory, Azure Administration, O365 Administration. Manage and support Windows Servers , including installation, configuration, and maintenance. Work extensively with virtualization platforms such as Hyper-V and VMware . Configure and manage VDI solutions , especially using VMware Horizon . Set up and maintain Remote Desktop Services , including complex multi-user environments. Perform image refresh, deployment, and configuration of Thin Clients . Manage backup and disaster recovery solutions using Veeam . Collaborate with internal and external teams to support IT infrastructure for multiple clients. Maintain documentation for configurations, procedures, and changes. Required Skills: Proven experience in L2 IT Infrastructure Support Hands-on expertise in MSP environments and multi-client infrastructure management Strong understanding of Group Policy , Active Directory , DNS , and DHCP Proficient in VMware , Hyper-V , Horizon View , and overall virtualization technologies Experience with Veeam Backup & Replication In-depth knowledge of Remote Desktop Services and Thin Client configuration & image deployment Excellent communication, problem-solving, and documentation skills
Posted 3 weeks ago
10.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your Role And Responsibilities Expertise on Endpoint Security as in DLP, AV, EDR/EPP solutions Experience with EDR tools (e.g., SentinelOne, CrowdStrike) and anti-virus/anti-malware solutions. Proficiency in analyzing and mitigating endpoint security threats and managing endpoint protection policies. SIEM and Incident Response: Hands-on experience with SIEM platforms (e.g., Splunk, QRadar, Microsoft Sentinel). Strong skills in incident response, threat hunting, and forensic investigation. Access and Identity Management: Familiarity with IAM concepts and tools, including MFA and SSO solutions. Experience with configuring and troubleshooting access control for network and endpoint systems. Automation and Scripting: Basic scripting abilities (e.g., Python, PowerShell) for automating security processes. Excellent analytical and problem-solving skills. Effective communication skills for interacting with team members and stakeholders. Ability to work in a fast-paced environment and handle high-stakes incidents. Certifications (Preferred) CompTIA Security+, Cisco CCNA Security, Certified Ethical Hacker (CEH), or other relevant security certifications. Preferred Education Bachelor's Degree Required Technical And Professional Expertise 10 years of experience in security & infrastructure administration Experience on any Products for Implementation & Operations in SIEM, Nessus, CEH, Qualys guard, Vulnerability Assessment and Penetration Testing, Network Security, Web Application Expertise of handling industry standard risk, governance and security standard methodologies and incident response processes (detection, triage, incident analysis, remediation and reporting). have shown attention to detail and interpersonal skills and expertise to oversee input and develop relevant metrics and Competence with Microsoft Office, e.g. Word, Presentation, Excel, Visio, etc Preferred Technical And Professional Experience Ability to multitask and work independently with minimal direction and maximum accountability. One or more security certifications. (CEH, Security+, GSEC, GCIH, etc).
Posted 3 weeks ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Title: Senior Full Stack Developer (MEAN, .NET Core, AWS) Job Overview We are seeking a Senior Full Stack Developer with a minimum of 8 years of experience in software development. The ideal candidate will have proven expertise in MEAN stack technologies (Angular, Node.js, MongoDB), .NET Core development, and hands-on experience with AWS services. Familiarity with API management using APIGEE and multi-factor authentication technologies is also required. The candidate should possess strong problem-solving skills and the ability to deliver robust, scalable solutions in a collaborative team environment. Required Experience And Qualifications Minimum 8 years of experience in software development, delivering and supporting enterprise applications. At least 3 years of hands-on experience with the MEAN stack (Angular, Node.js, MongoDB). A minimum of 4 years of experience in .NET Core development. Practical experience with AWS services, including deployment, configuration, and management. Familiarity with APIGEE for API management and integration. Experience implementing and supporting multi-factor authentication technologies. Excellent communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. Detailed Experience Requirements Skill/Tool/Quality Required Experience Level MEAN Stack (Angular, Node.js, MongoDB) Minimum 3 years of hands-on development experience with all core MEAN stack components. NET Core At least 4 years of experience developing and maintaining applications using .NET Core. AWS Services Practical experience deploying, configuring, and managing solutions on AWS. APIGEE Familiarity with API management, integration, and troubleshooting using APIGEE. Multi-Factor Authentication Experience implementing and supporting MFA technologies in enterprise environments. Communication Strong verbal and written communication skills; experience collaborating with technical and non-technical stakeholders. Additional Qualities Strong analytical and troubleshooting abilities. Ability to work independently and as part of a team. Commitment to continuous learning and staying updated on emerging technologies and best practices. This role requires a versatile and experienced developer who can contribute across multiple technology stacks, ensuring the delivery of secure, scalable, and high-quality software solutions
Posted 3 weeks ago
2.0 years
0 Lacs
Dehradun, Uttarakhand, India
On-site
Systems Administrator (Microsoft / Intune Specialist) Location: On-site, Dehradun (coverage during U.S. Eastern Time hours) Type: Full-time Company Description SGSN Associates is a fast-growing software consultancy and IT services firm, partnering with clients across North America to deliver robust, scalable solutions. We’re known for our technical expertise, proactive support, and dedication to long-term client success. Role Overview We’re seeking a Systems Administrator with at least 2 years of hands-on experience , who will own our Microsoft 365/Azure AD environment, Intune device management, and core infrastructure. You’ll work on-site in Dehradun and provide support aligned with U.S. Eastern Time business hours—ensuring that our Windows, Linux, and Microsoft cloud services run securely and efficiently. Exceptional communication skills and collaborative problem-solving are a must. Key Responsibilities Microsoft 365 & Intune Administration Configure and manage Microsoft 365 tenant, including Azure AD user/groups, Exchange Online, and SharePoint. Enroll, configure, and monitor corporate devices via Microsoft Intune: policy creation, compliance reporting, and application deployment. Implement Conditional Access, MFA, and security baselines to safeguard our cloud environment. System Administration & Maintenance Install, configure, and maintain on-prem Windows Server and Linux systems, virtualization hosts, and network devices. Apply OS patches, firmware updates, and enforce security hardening in line with best practices. Technical Support & Troubleshooting Respond to tickets during EST hours, diagnosing hardware, software, networking, and cloud-service issues. Coordinate escalations with third-party vendors and Microsoft support to resolve complex incidents. Monitoring, Backup & Recovery Deploy and manage monitoring platforms (e.g., Nagios, Zabbix) alongside Azure Monitor for cloud resources. Maintain backup strategies for on-prem systems and cloud workloads; perform regular restore exercises. Documentation & Collaboration Create and update system documentation, SOPs, and user guides for both technical teams and end-users. Communicate status updates, change notifications, and project plans clearly to stakeholders across time zones. Qualifications 2+ years of professional experience in system administration, with a strong focus on Microsoft 365/Azure AD and Intune. Proven track record managing Windows Server and Linux environments. Deep understanding of Microsoft cloud security features: Conditional Access, Intune compliance, MFA. Excellent analytical, troubleshooting, and time-management skills. Outstanding verbal and written communication—comfortable supporting U.S. teams during EST hours. Bachelor’s degree in Computer Science, Information Technology, or a related field preferred. Why SGSN Associates? Global Impact: Support critical cloud and on-prem infrastructure for U.S. clients. Skill Growth: Deepen expertise in Microsoft cloud, security, and enterprise device management. Team Culture: Work alongside seasoned engineers in an onsite, collaborative environment.
Posted 3 weeks ago
2.0 years
2 - 6 Lacs
Chandigarh
On-site
Onsite | US Hours | Growth Opportunity About Cintra Cintra Software & Services is a global leader in multi-cloud infrastructure and database modernization. We help businesses transition to cutting-edge cloud solutions, ensuring security, compliance, and operational efficiency. Join our dynamic IT team and contribute to innovative technology solutions while working in a collaborative environment! About the Role We are seeking a Microsoft 365 & Azure System Administrator to oversee and manage our Microsoft 365 ecosystem, Azure Active Directory, user access, security, and compliance. This role involves working closely with various teams, handling system updates, troubleshooting, and optimizing security across our IT platforms. Key Responsibilities Microsoft 365 & Azure Management Administer and monitor Microsoft 365 services (Teams, SharePoint, Exchange Online, OneDrive). Oversee HubSpot, LinkedIn Learning, and FreshService administration. Maintain synchronization and performance of Azure AD and connected systems . User Access & Security Manage user roles, permissions, and security groups across Teams, SharePoint, and Intune. Conduct regular access audits to ensure security compliance. Implement MFA, Conditional Access, and Microsoft Defender security features. Monitor security patches and resolve vulnerabilities. System Administration & Compliance Ensure system updates, decommissioning of outdated devices, and compliance adherence . Oversee user data backups and manage Microsoft security standards. Maintain clear documentation of system configurations and internal processes . Support & Collaboration Provide technical support for MS-related issues, including password resets and access issues . Work with IT teams on process automation and platform optimizations . Assist in user onboarding, offboarding, and IT project implementations . What You Bring 2-3 years of experience in Microsoft 365, Azure AD, SharePoint, Exchange Online . Strong knowledge of Azure AD, Teams, OneDrive, Intune, and Endpoint Manager . Experience with security protocols (MFA, Conditional Access, Defender) . Understanding of hybrid environments (on-prem AD + Azure AD sync) . Excellent troubleshooting, documentation, and communication skills . Nice to Have Microsoft Certifications (MS-102, SC-300, AZ-104). Experience with Microsoft Graph API, Power Automate, or Veeam 365 Backup . Familiarity with other cloud platforms . Why Join Cintra? Work on cutting-edge cloud projects with a fast-growing, global team . Gain hands-on experience in IT security, compliance, and system administration . Career growth in a tech-forward, cloud-focused company. Join us and take your Microsoft 365 & Azure expertise to the next level! Apply today. #TeamCintra #LI-RG1 Cintra Software & Services is an Equal Employment Opportunity Employer.
Posted 3 weeks ago
5.0 - 8.0 years
3 - 6 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. A͏ctive Directory Specialist Design, implement, and manage AD forests, domains, and trusts across complex, multi-site enterprise environments. Perform daily operational support including user/group provisioning, OU management, GPO updates, and DNS/DHCP troubleshooting. Manage domain controllers, ensure replication health, maintain SYSVOL integrity, and time synchronization. Apply and maintain Group Policy Objects (GPOs) to enforce security hardening and compliance standards. Conduct health checks, clean up stale or orphaned objects, and maintain a well-governed AD environment. Troubleshoot authentication, replication, and directory service issues and provide root cause analysis. Coordinate patching, upgrades, and changes to directory services in line with change management protocols. Manage Active Directory Sites & Services, subnets, and replication topology. Support backup and restore operations using enterprise-grade tools. Administer and secure Microsoft Entra ID, including Conditional Access, Identity Protection, and dynamic group management. Integrate on-prem AD with Entra ID using Azure AD Connect / Cloud Sync, ensuring seamless hybrid identity and synchronization. Implement and manage SSO, MFA, and passwordless authentication with Microsoft Entra features. Implement Privileged Identity Management (PIM) and Just-in-Time (JIT) access to enforce RBAC for privileged roles. Monitor and mitigate identity security risks using Microsoft Defender for Identity, Entra ID Protection, Access Reviews, and Audit Logs. Assist with identity lifecycle management, joiner/mover/leaver processes, and enforcement of least privilege. Collaborate with security, networking, and IAM teams to integrate services like DNS, DHCP, PKI, and MFA. ͏ Mandatory Skills: Active Directory. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 weeks ago
0 years
4 - 8 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Have knowledge on Microsoft cloud platform Azure AD and Azure IAM. Should understand Identity Lifecycle management, Access Management, Multi-factor Authentication and Privilege Identity and Access implementation knowledge. Should be having IDAM project experience. Knowledge of Active Directory Identities and the Life cycle – user creation/modification, security group - creation/modification, password management. Knowledge of Azure Cloud and Azure AD. Azure SSO Configurations, Azure MFA Configurations and Troubleshooting Understanding of Conditional Access Policies Knowledge of Azure AD RBAC concepts, Custom Roles and PAM configurations Knowledge of monitoring the Azure AD logs Knowledge of creating NSGs and modifications of it. Knowledge of Azure Identity Provisioning Service Knowledge of Azure Identity Governance. PowerShell Training and should be able to write scripting for Azure AD and PowerShell Command lets. ͏ ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 weeks ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Roles & Responsibilities Job Summary: Infogain is seeking an experienced Active Directory Expert to join our team. As an Active Directory Expert, you will be responsible for designing, implementing, and maintaining Active Directory and Azure Active Directory (AAD) solutions for our clients. You will work closely with the project team and clients to understand business requirements, translate them into technical requirements, and deliver robust AD/AAD solutions that meet the client's needs. Roles And Responsibilities Windows 2016/2019 Active Directory working knowledge. Design, implement and maintain Active Directory and AAD solutions for our clients. Sound knowledge of MS security hotfixes, capable to perform an upgrade of Active Directory environment, apply change management process Manage the system properties, system policies and services on active directory top level domain structure and to delegate control/administration on active directory lower-level domain structure. PowerShell Scripting to Modify AD Attributes, Group Policy Analysis, GPO Configuration & Item-Level Targeting. Managing \ Performing \Troubleshooting, schema updates Management of Active Directory domain controller FSMO roles Managing \ Performing \Troubleshooting of Group policy objects (GPO) Add, remove and configure Active Directory sites, sitelinks and subnets Strong experience and understanding to Implement, Manage and troubleshoot DHCP servers. Managing \ Performing \Troubleshooting File Replication service (FRS) Diagnose and resolve problems associated with the Directory Replication service Configure and manage the AD DNS services Manage Trust relationships Configure and manage the Directory Replication service Strong understanding of AD Disaster recovery Ensure the overall security of the Active Directory domain. Register global applications and SSO in AAD Configure AAD security features, such as Multi-Factor Authentication (MFA), Conditional Access, and Identity Protection. Capable to plan and execute AAD migration projects from on-premises Active Directory or other Identity Providers to Azure AD Provide expertise in integrating AAD with other Microsoft and third-party applications and services, such as Microsoft 365, Azure, and Salesforce etc., Create and maintain technical documentation for AAD solutions and architectures. Provide training and support to administrators on AAD functionalities and best practices Stay up to date with the latest AAD features, security updates, and compliance requirements Conducting root cause analysis as applicable Perform Problem Management Analyze current Active Directory environment to identify both technical and operational challenges and develop solutions for improvement Should have a good understanding of Identity and Access Management platform framework and functions. Should have very good knowledge on User Access Management Process, Auditing and Reporting Should have very good hands-on experience to add/remove/modify ACL, advance ACL, change ownership on File and Folder NTFS Permission on local, network file servers, DFS. Requirements Bachelor's or Master's degree in Computer Science or a related field At least 5 years of experience in designing, implementing, and maintaining Active Directory & AAD solutions for enterprise clients. Deep understanding of Active Directory functionalities such as site and services, Domain Trust, AD replication, DNS and Group Policies. AD upgradation and Migration, Patching of Domain controllers etc. Deep understanding of Azure Active Directory functionalities, such as Azure AD Connect, Azure AD Domain Services, and Azure AD B2B/B2C Strong expertise in AAD security features, such as MFA, Conditional Access, Identity Protection, and Azure AD Privileged Identity Management Experience in AAD migration projects from on-premises Active Directory or other Identity Providers to Azure AD Knowledge of integrating AAD with other Microsoft and third-party applications and services, such as Microsoft 365, Azure, and Salesforce Good understanding of cloud security concepts and compliance standards, such as SOC, ISO, and GDPR Excellent communication and interpersonal skills, with the ability to work effectively in a team environment Microsoft certifications in Azure Active Directory and related technologies are a plus Good To Have Good interpersonal and organizational skills, ability to handle multiple projects. Flexibility to work in the shifts Good communication skills written and verbal Good understanding and working knowledge of Hybrid joined devices and Intune based management Experience 8-11 Years Skills Primary Skill: Infrastructure Support Sub Skill(s): Infrastructure Support Additional Skill(s): Active Directory, Infrastructure Support, System Administrator, AD DC DHCP DNS, Managed Services-L1 Support About The Company Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP). Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.
Posted 3 weeks ago
5.0 years
15 - 25 Lacs
India
Remote
This role is for one of the Weekday's clients Salary range: Rs 1500000 - Rs 2500000 (ie INR 15-25 LPA) Min Experience: 5 years Location: Remote (India) JobType: full-time We are seeking a seasoned Senior IoT Backend Engineer to design, develop, and maintain backend applications and cloud services, with a strong focus on system security, scalability, and seamless integration with IoT environments. The ideal candidate will bring hands-on experience in IoT development, backend engineering, and secure cloud architecture—ensuring data from connected devices is processed efficiently and safely. Requirements Key Responsibilities: Backend Development Design, develop, and maintain scalable backend systems and APIs for public, private, and partner-facing use cases using modern best practices. Build systems capable of processing millions of concurrent data points using both SQL and NoSQL databases. Develop IoT-specific systems for tasks such as monitoring device data flow, firmware over-the-air (OTA) updates, and bidirectional communication with devices. Cloud Infrastructure Management Architect and manage secure and scalable AWS cloud infrastructure with services such as Lambda, EC2, API Gateway, S3, RDS, DynamoDB, IoT Core, IoT Events, and MSK. Develop microservices-based systems with plug-and-play architecture for modular deployment. Cloud Security Implementation Implement strict cloud security policies, including IAM, least privilege access, and MFA. Utilize AWS tools like Security Hub, GuardDuty, and CloudTrail to detect and mitigate security risks. Manage secure data storage, encryption (in-transit and at-rest), and regular backups. Conduct vulnerability assessments and penetration testing for cloud systems and APIs. API Security & Integrations Build secure APIs with strong authentication and authorization frameworks (OAuth2, JWT, API keys). Harden APIs against threats like replay attacks, brute-force attempts, and implement rate-limiting. Develop secure integrations with third-party platforms ensuring compliance and data protection. Monitoring & Incident Response Establish real-time monitoring and alert systems using AWS CloudWatch, ELK, or Splunk. Develop and execute incident response plans for rapid detection and resolution of security events. Support internal and external stakeholders with technical troubleshooting and infrastructure queries. Qualifications & Experience: Degree in Computer Science, Engineering, or a related field. Strong backend development skills (Python, Node.js, or Java) with secure coding practices. Proven experience in building IoT solutions and working with protocols like MQTT. Deep expertise in AWS cloud services, VPC, and infrastructure security tools. Solid understanding of API security protocols and integration patterns. Experience with Docker/Kubernetes and container security models. Hands-on experience with encryption, firewalls, and secure networking. Familiarity with DevSecOps practices and secure CI/CD pipeline integration. Effective communicator with both technical and non-technical teams. Preferred Attributes: Passionate about impactful, socially-driven technology solutions. Proactive, detail-oriented, and thrives in fast-paced, distributed work environments. Open source contributions or community involvement is a plus. Strong verbal and written communication skills. Demonstrates initiative and a collaborative mindset. Skills: IAM Backend Development API Security AWS Infrastructure IoT Systems MQTT Microservices DevSecOps Python/Node.js/Java Docker/Kubernetes
Posted 3 weeks ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description ' Assist with escalated issues/tasks Comfortable in ITIL change management submissions and process, and being a CAB member Very experianced with IaaS in Azure, backups for them, configurations, vm families Impliment Intune best practices and maintaine the established environment Applied knowledge of ISO 27001 / SOC Controls Hands on experiance with Citrix DaaS Developed backup strategies and implimented & maintained them Good level knowledge in Microsoft InTune and it's best practices - including Policies, MDM, Application deployment, Autopilot Identity management with Microsoft Entra Entra - App Registrations & Enterprise Applications Entra - Conditional Access Policies Entra - MFA configuration Good level knowledge of PowerShell with focus on Windows Server, Azure AD, and Office 365 Contribute to documentation by writing and updating existing documents and diagrams Firm understanding of networking Information and Data Security principles ITIL Policies and procedures operations Firmly understand concepts of PKI Establish/maintain Azure App Registrations Should be expert in Server Hardware and OS troubleshooting with ability to resolve issues in the lowest possible time. Experience in handling Servers across multiple OS flavours. Knowledge of configuration and troubleshooting of Hardware RAID levels. Ability to handle escalations and manage environment single handily whenever required. Provide RCA for Technical issues. Experience in tracking server activity, performing upgrades of software, addressing technical problems. Ability to face various audits. Ability to prepare Technical SOP's and bring in improvements. Good Documentation Skills preferred. Knowledge of networking fundamentals. Established working knowledge of PowerShell Having a minimum of 5 to 8years of Experience in Managing Physical and Virtual Servers in a large geographically dispersed environment typically 350+' Qualifications ' Accountable for ensuring SLA adherence with on time ticket acceptance and closures. Inventory Updates and EPO Compliance. Co-ordinating with L3/L4 teams for quick resolution to long Pending issues. Experience in handling administering Windows Servers across multiple OS flavours. Experience on configuration and troubleshooting of Windows Clusters Experience on troubleshooting DHCP and DNS Services. Knowledge of networking fundamentals. Experience in tracking server activity, performing upgrades of software, addressing technical problems. Good Documentation Skills Excellent troubleshooting, debugging capabilities. Must be knowledgable in best practices'
Posted 3 weeks ago
12.0 years
0 Lacs
India
On-site
Job Title: Azure Administrator Location: Bangalore - Hybrid Job Type: Full-time Experience Level: Mid to Senior (4–12 years) About The Role: We are seeking a skilled and proactive Azure Administrator to join our cloud infrastructure and operations team. The ideal candidate will have strong experience managing and securing Microsoft Azure environments, implementing DevOps practices, and supporting CI/CD pipelines. In addition to infrastructure responsibilities, the role requires hands-on experience with Azure Data Factory for managing data workflows and integrations across systems. You will help ensure seamless infrastructure performance, secure access, and efficient data operations across the cloud ecosystem. Key Responsibilities: Azure Infrastructure Management: Administer and optimize Azure services including Virtual Machines, Virtual Networks, Storage Accounts, Load Balancers, and Azure Resource Groups. Manage provisioning, scaling, and cost optimization of Azure resources using best practices. Azure Data Factory (ADF): Design, build, and manage data pipelines and integration workflows using Azure Data Factory. Collaborate with data teams to support ETL/ELT operations, data movement, and transformation across hybrid and cloud systems. Monitor data pipeline performance, troubleshoot failures, and optimize pipeline efficiency. DevOps & CI/CD: Build and maintain automated CI/CD pipelines using Azure DevOps, GitHub Actions, or Jenkins. Integrate deployment automation using Infrastructure-as-Code (IaC) tools such as Terraform, Bicep, or ARM templates. Ensure seamless deployment, versioning, and rollback of infrastructure and application components. Identity & Access Management (IAM): Administer Azure Active Directory (Azure AD), manage user identities, groups, service principals, and enterprise applications. Implement and enforce MFA, Conditional Access policies, and SSO across services. Role-Based Access Control (RBAC): Define and apply granular RBAC policies to control access to resources. Ensure least-privilege access principles and maintain access audit logs. Monitoring & Security: Set up and manage monitoring using Azure Monitor, Log Analytics, and Application Insights. Respond to incidents, participate in on-call rotations, and resolve critical system issues. Apply security recommendations from Azure Security Center and enforce compliance standards. Documentation & Process Improvement: Maintain clear and updated documentation of infrastructure configurations, access controls, and deployment processes. Identify opportunities to improve automation, performance, and data reliability. Required Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent hands-on experience). 4–7 years of experience in Azure administration, cloud infrastructure, and data integration. Strong hands-on expertise with Azure services, including: Azure Virtual Networks, VMs, Storage, and Networking. Azure Active Directory and RBAC. Azure Data Factory (ADF) – data pipeline creation, management, and troubleshooting. Experience with CI/CD pipeline tools and DevOps practices. Proficiency in scripting (PowerShell, Bash, Azure CLI). Experience with IaC tools: Terraform, Bicep, or ARM templates. Strong understanding of cloud security and identity management. Excellent analytical and troubleshooting skills. Strong written and verbal communication. Collaborative, detail-oriented, and proactive mindset. Preferred Skills: Azure Certifications (e.g., AZ-104, AZ-400, AZ-500, or DP-203). Experience with hybrid cloud environments. Knowledge of data integration with SQL, Blob Storage, Synapse, or on-prem systems via ADF. Familiarity with Docker, Kubernetes, or AKS is a plus.
Posted 3 weeks ago
4.0 years
0 Lacs
New Delhi, Delhi, India
Remote
Job Opportunity: Modern Workplace Engineer (Full-Time, On-Site) 📍 Location: Okhla Phase 2, New Delhi 💼 Experience: Minimum 4 Years About Us: PC Solutions is a trusted leader in Technology Services, Consulting, and IT Infrastructure Solutions with over 30 years of excellence. As an ISO/IEC 20000-2011, ISO 27001-2013, ISO 9001:2015, and CMMI Level 3 certified company, we deliver customized, secure, and reliable IT solutions to businesses worldwide. Join our team and be part of our mission to provide cutting-edge IT solutions that meet dynamic customer requirements with agility and precision. Role Overview: We are looking for a Modern Workplace Engineer to join our team. This role focuses on backend management and administration of Microsoft 365 and Endpoint Management services under PC Solutions’ Remote Managed Services. As a key contributor, you will ensure secure, optimized, and reliable Modern Workplace infrastructure operations while adhering to compliance and governance standards. Key Responsibilities: Microsoft 365 & Modern Workplace Administration: - Administer Microsoft 365 tenant settings, policies, and licensing. - Manage platform-level configurations for Microsoft Teams, SharePoint Online, Exchange Online, and OneDrive. - Perform mailbox migrations, Teams policy configurations, and SharePoint site management. Endpoint Management & Security: - Administer Microsoft Intune for device management (Windows, macOS, Mobile). - Oversee device enrollment, compliance policies, and Autopilot provisioning. - Support vulnerability management, OS patching, and endpoint compliance reporting. Identity & Access Management (IAM): - Manage Azure Active Directory, Conditional Access, MFA, and identity security features. - Collaborate with security teams to implement Zero-Trust principles. - Configure Self-Service Password Reset (SSPR) and Identity Protection features. Security & Compliance Operations: - Administer Microsoft Security & Compliance Center configurations. - Support eDiscovery, DLP, auditing, and compliance policy enforcement. - Implement data protection and secure access best practices. Service Operations & Process Adherence: - Handle incidents, service requests, and changes using ITSM tools (ServiceNow, ManageEngine, etc.). - Conduct proactive health checks and performance monitoring of Modern Workplace services. - Maintain accurate documentation and participate in service reviews and audits. Required Skills & Qualifications: - Bachelor’s degree in IT, Computer Science, or equivalent experience. - Minimum 4 years of relevant experience in Modern Workplace engineering or administration. - Strong expertise in: - Microsoft 365 Administration (Teams, Exchange Online, SharePoint, OneDrive) - Microsoft Intune and Autopilot - Azure Active Directory, Conditional Access, and Identity Security - Windows 10/11 Enterprise configurations - Security baselines and compliance policies in Microsoft 365 - PowerShell for platform automation - Familiarity with: - Microsoft Defender for Endpoint (preferred) - Microsoft Security & Compliance Center - ITSM tools for incident and change management - Zero Trust Security principles Preferred Certifications (Good to Have): - Microsoft 365 Certified: Endpoint Administrator Associate - Microsoft 365 Certified: Security Administrator Associate - ITIL Foundation Certification Soft Skills & Attributes: - Strong documentation, analytical, and troubleshooting skills. - Understanding of security and compliance requirements in Modern Workplace environments. - Ability to work independently on platform-level tasks. - Team player with a proactive mindset. - Willingness to work rotational shifts, including 24x7 coverage. Why Join Us? At PC Solutions, you will have the opportunity to work with cutting-edge technologies in a collaborative and inclusive environment. Be part of a team that values your expertise and supports your growth. 📩 Apply Now! If you’re passionate about Modern Workplace solutions and want to contribute to a global leader in IT services, we want to hear from you! Feel free to reach out at pranjal.pandey@e-pspl.com to apply or for more information. Let me know if you'd like to tweak it further! #ModernWorkplaceEngineer #Microsoft365 #EndpointManagement #ITJobs #PCSolutions #CareerOpportunity #Hiring
Posted 3 weeks ago
0.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Bengaluru, Karnataka Job ID 30186152 Job Category Operations Role: Logistics Location: Bangalore, India Full/ Part-time: Full time Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. About the role This role will be responsible for execution of process improvements and deployment of delivery assurance systems to ensure early identification of shortages and minimize potential negative impacts. Key Responsibilities: 1. Sit in warehouse (Bangalore) observing key 3PL KPIs e.g. 5S, EHS, Stacking, Material handling, other SOP adherence without getting directly involved into day to day operation. Day to day operation/ 3PL team reporting to continue as per existing process ie. to commercial. 2. Ensure adoption of TMS (Pando) and collaborate with branch commercial and 3PL team to make real time updation. 3. Post dispatch, closely followup with transporters to make sure deliveries are happening on time for non national accounts customers. 4. Proactively give updates to business teams and also key large dealers / customers about material delivery schedules. 5. Directly contact customers/dealers to coordinate for deliveries eliminating involvement of sales team in delivery coordination. 6. Liaison with approvers to get necessary approvals for exceptional cases of additional cost approvals (unloading/warai/mathadi/union etc.). 7. Push for timely dispatch of STOs. Collaborate with inventory COE stakeholders / Parts team and business team to prioritize stock transfer dispatches. 8. Support HO Logistics team to explore and discover good transport vendors working in the zone for continuous improvement on OTD and transit damage reduction. 9. Liaison with stakeholders to make sure all sales return/defective due material is timely picked from customer site and deposited at warehouse closing the transaction end to end in SAP. 10. Publish OTD and damage reports for zone each month. 11. Conduct RCA for delays and collaborate with stakeholders to execute corrective actions for OTD improvement. 12. Publish 3PL KPI tracker for the zone each month. 13. Conduct monthly training for 3PL and transporters on safe material handling. 14. Conduct quarterly MFA with zonal key customers / dealers and also attend face to face meeting on case to case basis for issue resolution. 15. Visit to other intra zone branches every alternate quarter (twice a year) to meet logistics partners, customers, dealers and implement actions for continuous improvement of logistics quality. 16. 5-10 Years experience in Logistics Benefits We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary. Make yourself a priority with flexible schedules, parental leave Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Programme Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way . Join us and make a difference. Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Posted 3 weeks ago
2.0 years
0 Lacs
Belagavi, Karnataka, India
On-site
Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities. Job Description Responsibilities: Maintain multiple customer environments. Update and Manage ticket backlog based on internal policies. Crisis Management - Identify any high-priority issues and escalate to the next level. Provide Customer-First experience while utilizing phone calls, emails, and the ticketing system to manage cases. Work cohesively with a team as well as all divisions of the company. Customer-first approach. Effectively engage resources inside and outside of your team to further the troubleshooting and resolution of issues which may include other technical engineers, account teams, or project managers. Deliver solutions that lead to problem resolution or mitigation with a high level of customer satisfaction. Be able to independently research and learn new material/ concepts, then share the latest knowledge with the team. Be able to listen to, accept, and accurately follow directions from senior engineers. Be able to interface with Vendors to achieve resolutions for the customer. Be able to upkeep various spreadsheets accurately. Assist with creating, reviewing, and updating internal Knowledge Base Articles Qualifications Required: An associate's degree or 2 - 3 years of experience in a related field instead of a degree. Excellent troubleshooting methodology. Excellent communication, presentation, writing, and editorial abilities. Excellent organizational and time management skills. Manage VDI environments Citrix AVD Horizon RDS Flexibility to work alternative days and shifts as needed. o Days Example: Tuesday – Saturday or Sunday – Thursday. Shifts Example: Day, Evening, Night Willingness to work on a 24x7 on-call rotation schedule. Technology Microsoft Active Directory Password resets, Object management, Group management, GPOs, DNS, DHCP, Replication, IIS, etc. Windows OS management -> Windows 2016, 2019, 2022 Print Server Management -> Deployment &Troubleshooting File Server Management -> Disk Management Server Performance Monitoring, investigation, and remediation -> Memory, CPU, Disk, and I/O Third-party application installation and troubleshooting: Adobe, QuickBooks, Zoom, Sage, etc. Basic experience with VDI technologies: Citrix XenApp/XenDesktop ( Citrix Workspace, Citrix Director, Citrix user connection process, etc..), RDS, VMWare Horizon Preferred Qualifications: Certificates AZ-900 AZ-104 Server + Networking + Security + Citrix Policy Management SSL Certificate management Advanced Windows OS management Legacy Windows OS -> 2008, 2012/R2 Proficient in PowerShell Advanced Virtualization: VMware ESXi, VMware vSphere, VMware vCenter, VMware vCloud Basic understanding of parallel technologies Networking -> FortiGate O365 -> Outlook/ Exchange Azure AD MFA/2FA: Duo, Azure MFA, Workspace One, OneLogin Veeam Backup and restoration
Posted 3 weeks ago
5.0 years
0 Lacs
Belagavi, Karnataka, India
On-site
Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities. Job Description Responsibilities: Update and Manage ticket backlog based on internal policies. Crisis Management - Identify any high priority issues and be the next level escalation point for high priority issues. Provide a Customer-First experience while utilizing phones and email to manage tickets. Work cohesively with team as well as all divisions of company. Customer-first approach. Effectively engage resources inside and outside of your team to further the troubleshooting and resolution of issues which may include other technical engineers, account teams, or project managers. Deliver solutions that lead to problem resolution or mitigation with a high level of customer satisfaction. Be able to listen to, accept, and follow directions from more senior engineers. Flexibility to be customer facing and travel to customer sites. Act as technical escalation for Customer Service Technicians. Contribute to technical knowledge base. Coach / Mentor Customer Service Technicians. Perform Escalation Manager duties. Qualifications Required: A college degree or equivalent work experience (5+ years). MS 900 Certified Fundamentals Excellent communication, presentation, writing, and editorial abilities. Excellent organizational and time management skills. Critical thinking and problem solving. Require limited supervision and direction. Drive results and set priorities independently. Ability to work on a 24x7 on-call rotation schedule. Preferred MSP experience Minimum Technical Qualifications: Technical documentation: creating and maintaining Configure, support and maintain all facets of a Microsoft 365 Tennant Conditional Access Management Execution of PowerShell Scripts Intune management Endpoint management Policy creation MFA policies 365 License administration Email recovery Implementing Microsoft AD, Azure AD connect, Azure AD Familiarity of Email Security Tools Microsoft Teams administration End user management through Active Directory (AD) or Entra (formerly Azure AD) Preferred Qualifications: A proven level of experience with Exchange 2010,2013,2016 and Exchange Hybrid servers Mimecast Email Security Knowledge Ability to manage a large case load of escalations from junior engineers Excellent communication skills. Proficiency in computer usage, internet, and Microsoft Office suite of applications.
Posted 3 weeks ago
2.0 years
0 Lacs
Anupgarh, Rajasthan, India
Remote
Department: Support Location: Philippines Description Portnox is a fast-growing, VC-backed cybersecurity company delivering must-have SaaS solutions. Headquartered in Austin, Texas, we operate globally with a large, remote workforce. As we scale, we seek a network-savvy Technical Support Engineer to enhance our customer experience, streamline processes, and ensure 24/7 support coverage. Only candidates from the Philippines will be considered. Role Overview: This role supports cybersecurity SaaS products through network administration, complex system configurations, technical troubleshooting, customer onboarding, and product integrations. As an experienced network administrator, you will manage escalations, advise customers, and assist with integrating authentication repositories, MDM solutions, and SIEM platforms. Success requires independent problem-solving, technical expertise, and the ability to thrive in a fast-paced environment with minimal formal training. Key Responsibilities Network Admin Expertise : Network device configuration proficiency via GUI & CLI (required). Troubleshooting & Diagnosis : Analyze and assist customers in resolving complex network challenges related to SaaS product configurations. Customer Escalation Management : Address escalated customer issues urgently, ensuring prompt resolutions and delivering exceptional service. Product Expertise Development : Acquire and maintain advanced technical knowledge of Portnox solutions to effectively support troubleshooting and problem resolution. Issue Tracking : Document, monitor, and manage customer issues through to resolution while adhering to SLA requirements. Defect Reporting : Identify, document, and escalate technical defects and challenges for resolution. Customer Communication : Deliver clear, consistent, and timely updates throughout the issue resolution process. Documentation Maintenance : Develop knowledge base articles and technical resources to enhance self-service options for customers. Cross-Team Collaboration : Advocate for the customer by providing valuable insights to influence product improvements, feature enhancements, and usability. Required Skills, Knowledge, and Expertise Strong Network Administration focus, network hardware management, and software configurations. The following are critical requirements and are weighted for hiring purposes: Network Software Configuration Expertise: CLI and GUI (20 pts) Configure Network Devices: Routers, Switches, Access Points (APs) , Firewalls (20 pts) Network Security: Certificate Authentication , Firewall Configuration and VPN (10 pts) Authentication Methods: MFA and Certificate-based Authentication (802.1x) (10 pts) Monitoring & Troubleshooting: Traffic analysis with Wireshark (or other) (10 pts) Network Protocols: DNS, DHCP, 802.1x Authentication and TCP/IP (5 pts) Authentication Repositories: LDAP, AD, Azure AD (5 pts) Identity Federation and SSO (Single Sign-On): SSO and Federated Identity (5 pts) MDM Solutions: Intune, JAMF or SCCM (5 pts) Additional Expertise and Skills Required: Customer-Facing Experience: Demonstrated experience in direct customer interaction roles, showcasing excellent written and verbal communication and strong interpersonal skills. Team Player with Self-Sufficiency: Able to collaborate effectively in a team environment while working independently with minimal supervision. Analytical Thinking & Problem Solving: Possesses advanced analytical skills to diagnose complex issues and provide effective solutions. Research & Troubleshooting Abilities: Skilled in researching and troubleshooting technical challenges to resolve customer issues efficiently. Technical Writing Expertise: Experience creating knowledge base (KB) articles and technical documentation to contribute to internal and external knowledge sharing. Advantage 2+ years’ experience in network support CCNA or equivalent certifications Experience with Knowledge-Centered Service (KCS) Project Management experience Additional Requirements Fluent in English. Ability to manage time effectively and prioritize multiple issues. Comfortable working in a dynamic environment with changing customer needs. Willingness to learn and stay updated with emerging networking and security technologies. Why Join Us Opportunity to make a significant impact on the operations of the company. Collaborative and dynamic work environment with opportunities for professional growth and development. Competitive compensation and benefits package.
Posted 3 weeks ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Location: Pune, India (Baner) Shift: PST Shift (08:30 PM - 05:30 AM IST) Job Description We are seeking a skilled Azure Office 365 and System Administrator to join our IT team. The ideal candidate will be responsible for managing our cloud infrastructure and ensuring the smooth operation of our Office 365 environment. This role requires a deep understanding of Microsoft Azure, Office 365, and systems administration practices to support our business operations effectively. Key Responsibilities: 1. Azure Administration: a. Manage and maintain Azure subscriptions and resources, including virtual machines, storage accounts, and networking components. b. Implement Azure governance and security best practices, including identity and access management. c. Monitor Azure services and performance and optimize resource usage to control costs. d. Automate Azure deployments and configurations using ARM templates, PowerShell, or Azure CLI. e. Troubleshoot and resolve issues related to Azure services and infrastructure. 2. Office 365 Management: a. Administer Office 365 tenant, managing user accounts, licenses, and permissions. b. Configure and manage Exchange Online, SharePoint Online, Teams, OneDrive, and other Office 365 services. c. Implement security measures such as Multi-Factor Authentication (MFA) and Data Loss Prevention (DLP). d. Monitor Office 365 services, ensuring high availability and performance. e. Provide training and support to users on Office 365 applications and best practices. 3. System Administration: a. Maintain and support on-premises servers, networks, and infrastructure as needed. b. Implement and manage backup and disaster recovery solutions for both cloud and on-premises environments. c. Ensure compliance with organizational policies and industry standards regarding data security and privacy. d. Perform regular system updates, patches, and upgrades. 4. Collaboration and Support: a. Collaborate with the IT team and other departments to identify and resolve technical issues. b. Provide technical support to end-users, troubleshooting hardware and software problems. c. Document processes, configurations, and troubleshooting steps for future reference. 5. Inventory Management: a. Maintain IT inventory, including hardware, software, and peripherals. b. Manage ordering systems to ensure timely procurement of IT equipment and supplies. c. Track inventory levels and forecast future needs to support business operations. 6. Continuous Improvement: a. Stay updated on the latest Azure and Office 365 features, tools, and best practices. b. Participate in ongoing training and professional development to enhance skills and knowledge. Qualifications: · Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). · Proven experience (3+ years) as a System Administrator, with a focus on Azure and Office 365 environments. · Strong knowledge of Microsoft Azure services (e.g., Azure AD, Azure Monitor) and Office 365 applications (e.g., OneDrive, Yammer). · Experience with PowerShell scripting and automation of cloud services. · Familiarity with networking concepts, firewalls, and VPNs. · Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals) are a plus. · Excellent problem-solving skills and attention to detail. · Strong oral & written communication skills, with the ability to collaborate effectively with diverse teams. · Ability to work in a fast-paced environment and adapt to changing priorities.
Posted 3 weeks ago
8.0 years
0 Lacs
India
On-site
Job Summary: We are seeking an experienced Okta Engineer to design, implement, and manage our Identity and Access Management (IAM) solutions. The ideal candidate will be a subject matter expert in Okta, responsible for the architecture, deployment, and maintenance of our Okta environment. This role is critical in ensuring secure and seamless access to applications and systems for our organization. You will be responsible for single sign-on (SSO), multi-factor authentication (MFA), and lifecycle management to enhance our security posture and user experience. Responsibilities: Design, implement, and maintain the Okta platform, including SSO, MFA, and Universal Directory. Integrate applications, both cloud-based and on-premises, with Okta for centralized access management. Develop and manage Okta policies, workflows, and automation for user lifecycle management (joiners, movers, leavers). Collaborate with IT, security, and application teams to gather requirements and implement Okta solutions. Troubleshoot and resolve technical issues related to Okta integrations and user access. Provide technical guidance and support to internal teams and end-users on Okta-related matters. Stay current with new Okta features and best practices to continuously improve the IAM program. Develop and maintain documentation for Okta configurations, processes, and procedures. Ensure compliance with security policies and standards in all Okta implementations. Required Skills and Qualifications: Experience: 8+ years of hands-on experience with Okta in an enterprise environment. Technical Skills: In-depth knowledge of Okta products including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Universal Directory, and Lifecycle Management. Experience with authentication protocols such as SAML, OAuth, and OpenID Connect. Proficiency in scripting languages like PowerShell, Python, or JavaScript for automation. Understanding of Active Directory, LDAP, and other directory services. Familiarity with API security and management. Certifications (Nice-to-Have): Okta Certified Professional, Okta Certified Administrator. Soft Skills: Strong analytical and problem-solving abilities, excellent communication skills, and the capacity to work collaboratively across teams.
Posted 3 weeks ago
10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
VIP Execute Support Exp:10+yrs Location : Bangalore-Whitefield -WFO Np: Immediate-30days Key skills: VIP Trouble shooting and configuration, DSS, PCLM ,front end support, customer facing ,MDM- mobile device management, dep, VIP event, Town Hall support, conference room support, Network ,Application Troubleshooting , MFA , Serve as the single point of contact for all technical escalations from customers and VIP users. Utilize over 10 years of experience with in-depth knowledge of Windows and MAC OS. Should have worked upon Customer facing environment. Clearly explain and document technical issues for clients. Exhibit excellent interpersonal skills. Demonstrate excellent written and verbal communication skills, particularly with C-level leaders. Maintain a customer-oriented attitude. Strong knowledge on Mobile device management and Device enrollment program. Strong knowledge on JAMF. Strong knowledge on SCCM and Intune enrolment. Identify, log, and resolve technical problems with network issues. Strong knowledge on Software/Application troubleshooting (Zscaler, MFA, MS Office, MS Teams, Network, Internet/Intranet, RDC, Cloud PC/Citrix, SAP ) Strong knowledge in Active Directory and SSO issues. Provide support for conference rooms and all-hands meetings or Events. Excel in using MS Office tools, including PowerPoint and Excel. Possess excellent troubleshooting skills for MS Office products. Manage hardware and software break-fix for laptops and desktops. Guide customers through the installation of applications and computer peripherals. Have strong knowledge of Audio & Video conferencing devices. Ask targeted questions to diagnose problems effectively. Test alternative pathways until issues are resolved. Record technical issues and solutions in logs. Escalate unresolved issues to the next level of support personnel. Follow up with clients to ensure their systems are functional. Report customer feedback and potential product requests. Present potential changes and system improvements to senior team leaders for consideration and implementation. Ensure work is carried out within agreed service levels and in accordance with department guidelines. Create, maintain, and distribute progress reports to senior leadership. Maintain client databases with solutions and clear records of activities. Be available to travel and work after hours when necessary. Exhibit outstanding multitasking and problem-solving capabilities. Conduct root cause analysis of incidents and recommend automation solutions.
Posted 3 weeks ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Active Directory (AD), DNS, and DHCP Administration: Administer, manage, and maintain Active Directory (AD) infrastructure and perform routine maintenance. Ensure proper functioning and configuration of DNS and DHCP servers. Create, update, and manage user accounts and permissions in AD as needed. Infrastructure Management (Nutanix & VMware): Oversee and administer Nutanix and VMware virtualized infrastructure. Monitor and manage virtual machines, ensure high availability, and provide performance tuning. Server Creation & User ID Management: Create and provision new servers per departmental or user requests. Manage user accounts, create and assign user IDs as required by business needs. File Server Management: Manage file servers, configure, and apply access permissions to ensure secure data access for users and teams. MFA (PureID) Solution Management: Administer the PureID MFA solution for user authentication and security. Onboard new users to PureID and resolve any login or authentication-related issues. Backup Solution Management (Commvault): Administer and manage the Commvault backup solution to ensure the integrity and security of data backups. Manage Commvault Airgap for secondary backup copies to protect against ransomware and data corruption. Troubleshooting & Vendor Coordination: Troubleshoot hardware and software issues on Windows server environments. Collaborate with external vendors and OEMs to resolve hardware and software issues promptly. Vulnerability Remediation: Identify and remediate vulnerabilities in the server environment to maintain system security and compliance. Patch Management: Conduct monthly patch updates on laptops, desktops, and servers to ensure systems remain up-to-date and secure. System Performance & Tuning: Continuously monitor system performance and implement necessary adjustments to optimize efficiency and responsiveness. Windows Hardening and Security Best Practices: Apply advanced security hardening practices to both Windows servers and endpoints. Implement security protocols to mitigate threats and safeguard critical data. Privileged Access Management (PAM): Manage CYBERARK PAM service, ensuring server connectivity and maintaining role-based access for privileged accounts. Administer CYBERARK roles and safes, including license management. Endpoint and Server Antivirus Management: Oversee CrowdStrike antivirus solutions for both server and user endpoints. Create antivirus policies and manage exceptions such as USB/device exclusions. AD360 Plus and Reporting: Manage AD360 Plus for Active Directory audits and reports. Perform regular reviews and generate reports for file and server audits as required. SOC Alerts Management: Review, investigate, and take necessary actions based on SOC alerts for potential security incidents or performance issues.
Posted 3 weeks ago
15.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Responsibilities IDAM Strategy & Solution Delivery Develop and implement scalable, secure, and compliance-driven IDAM frameworks tailored to client needs. Lead end-to-end execution of IDAM projects, from requirements gathering and architecture design to deployment and post-implementation support. Ensure solutions align with industry best practices, regulatory requirements, and emerging cybersecurity trends. Client Engagement & Advisory Act as a trusted advisor to clients, understanding their security needs and recommending the right IDAM strategies. Collaborate closely with CISOs, CIOs, and security teams to design customized access control solutions. Drive long-term client relationships by ensuring high-quality service delivery and continuous improvement. Operational Excellence & Service Delivery Establish efficient workflows, processes, and governance models for seamless IDAM implementation and management. Drive continuous improvement initiatives to enhance service quality, scalability, and automation in IDAM solutions. Monitor KPIs, SLAs, and compliance adherence to ensure high standards of delivery. Engineering & Technical Leadership Lead and mentor IDAM engineering teams in deploying best-in-class authentication, authorization, and access control solutions. Oversee the integration of IAM, PAM, SSO, MFA, and Zero Trust architectures into client environments. Provide technical leadership on complex IDAM challenges, ensuring risk mitigation and security compliance. Cross-Functional Collaboration Work closely with cybersecurity, cloud, IT infrastructure, and compliance teams to ensure seamless IDAM integration. Collaborate with sales and business development teams to support pre-sales, RFPs, and solution proposals for clients. Stay ahead of evolving cybersecurity threats and drive innovation in IDAM service offerings. Qualifications Bachelor’s degree in IT, Cybersecurity, Engineering, or a related field; relevant certifications (CISSP, CISM, or IAM-related) preferred. 15+ years of experience in IDAM service delivery, cybersecurity consulting, or enterprise security architecture, with a strong focus on OT/IT environments. Deep expertise in IAM, PAM, MFA, SSO, Zero Trust, and regulatory compliance frameworks. Proven track record of delivering large-scale IDAM projects for enterprise clients. Strong leadership, client management, and strategic problem-solving abilities.
Posted 3 weeks ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Details: Job Description Experience in running metrics with an understanding of SLAs. Ability to read, write, and interpret business and technical documents. Ability to multi-task and maintain deadlines. Flexible with working in different time zones. Experienced in working with teams from multiple time-zones, multi-national interaction. Experienced in trouble-shooting various operating systems. Able to support users via different communication methods (phone, email, instant messaging). Job Requirements Details: Intune/Azure AD - User Management: On boarding of new users. Assigning User Licenses to users for endpoint configuration. Create, edit or delete Azure Active Directory (AAD) User and Device groups. Intune/AAD - Application Creation and Deployment/Assignment Upload and Configure LOB applications (Windows, iOS and Android). Upload and Configure OEM Store applications (Microsoft, Apple and Google). Deploy LOB applications to endpoints. Deploy OEM Store applications to endpoints. Deploy LOB/Store applications to group of users (AAD user groups). Monitor application deployment status. Intune - Service Administration Assignment of subscriptions and licenses to users. Apple APN cert Management (renewal) Android for Work (Google), Apple Business Manager (Apple), Autopilot (Microsoft). Device settings configuration to enable Azure AD join (for Windows 10 devices) MDM auto enrollment configurations (for Windows 10 devices) Reporting. Intune - Mobile Application Management LOB Application Wrapping for iOS and Android managed applications. Wrap the LOB apps using iOS SDK. Wrap the LOB apps using Android SDK. Intune - Device/Profile Management Create, Maintain, Update, Deploy and Delete policies Configuration policies like Device restrictions, Wi-Fi profile, domain join profile etc. Compliance Policies iOS, Android and Windows. Device Life Cycle Enrollment process of endpoints (iOS, Windows 10 and Android). Retire and Wipe Devices. AAD/Intune - Conditional Access Create, Maintain, Update, Deploy and Delete CA policies CA for Windows, Android, iOS, MacOS. Intune - Auto-Pilot Excellent Experience On The Below. Extensive experience in Design & implementation of Microsoft Endpoint Configuration Manager (MECM)/SCCM environment including Co-Management, CMG Extensive experience in designing and execute the technical implementation of Windows 10 Autopilot\Modern Management solution using Intune, Azure AD, Office365 based on client requirements and design specifications. Production of High-level/Low Level Design documentations. Proficient in customizing and deploying Windows 10. Knowledge on Group Policy Objects, Active Directory security and compliancy configurations and migrating to Intune CSP\ADMX templates. Experience in setting up Intune based Software Distribution, Patch Management, Windows as Service, Driver Management processes. Configure Device Compliance, Conditional access and endpoint protection policies, Windows Defender, Bitlocker, Windows Hello for Business etc. Experience in Microsoft Azure AD, AzureAD AppProxy. In depth understanding with deployment technologies to include, but not limited to AD DS, AD FS, AAD Connect, Identity & Access Management, MFA, RMS, AIP Mobile Device Management and Mobile Application Management (MAM); protection and app restrictions on for Outlook and Office mobile apps on various mobile devices.
Posted 3 weeks ago
5.0 years
3 - 14 Lacs
Hyderābād
On-site
Key Responsibilities: Design and build a modular, reusable native test automation framework using Java, Appium, and platform-specific drivers (XCUITest for iOS andUiAutomator2 for Android). Develop and maintain automated test scripts for core Poker user journeys: login, lobby navigation, game launch, in-game actions, and real-money features. Handle hybrid app flows, including secure WebView interactions (e.g., deposits, KYC, account settings).accessibility.Tech Stack You’ll Be Working With: Integrate test automation with CI/CD pipelines (GitLab CI preferred). Evaluate and implement reporting solutions (e.g., Allure, ExtentReports). Create test data management strategies (mocking, stubbing, or sandbox use). Assist QA team in transitioning manual test cases into automated coverage. Collaborate with developers to address testability and improve UI element Languages: Java Test Frameworks: TestNG (JUnit exposure is a plus) Automation Tools: Appium (iOS + Android), XCUITest, UiAutomator2 Build Tools: Maven/Gradle CI/CD: GitLab CI Reporting: Allure, ExtentReports Version Control: Git Others: Charles Proxy, Android Studio, Xcode, emulator/device farm (e.g.,Lambda Test) Required Skills & Experience: 5+ years in mobile test automation (iOS and Android), preferably for gaming or real- money apps. Strong experience with Appium, including managing native and WebView contexts. Solid knowledge of TestNG, Java, and Appium client-server architecture. Experience writing cross-platform scripts using Appium’s Page Object Model (POM) approach. Understanding of WebView interactions and how to handle hybrid apps securely. Exposure to mocking APIs or simulating backend responses. Familiarity with mobile accessibility and test coverage strategies. Experience integrating automation into CI pipelines (GitLab CI preferred). Excellent debugging and log analysis skills (Charles, adb, Xcode logs).Preferred Qualifications: Experience testing real-money gaming apps or apps with regulatory flows (e.g., MFA, KYC, geofencing). Experience with cloud device farms (e.g., BrowserStack, Lambda test). Knowledge of scripting tools for local Appium server control or test runners. Familiarity with analytics/event testing or performance profiling. Job Type: Full-time Pay: ₹330,162.14 - ₹1,484,059.98 per year Work Location: In person Speak with the employer +91 6362633619
Posted 3 weeks ago
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