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6.0 years

0 Lacs

New Delhi, Delhi, India

On-site

🚨 We’re Hiring! Join Us in Driving Circular Economy Solutions ♻️🌏 The Mobius Foundation Think Tank is looking for a passionate and driven Research Associate / Senior Research Associate (Waste Management & Circular Economy) to be part of our growing team in New Delhi . If you're someone who thrives on research, systems thinking, and real-world impact — this is your opportunity to help shape India’s transition to a circular and sustainable economy . 🔍 Role Highlights : ✅ Research on waste management and circular economy best practices ✅ Policy analysis & development of white papers, case studies, pilot studies ✅ Stakeholder engagement across academia, government, and civil society ✅ Deep dive into India’s regulatory landscape (EPR, PWM, SWM, etc.) 📚 Ideal Background : 🧪 Master’s/Ph.D. in Environmental Science, Sustainability, or related fields 📊 1–6 years of relevant research/project experience 💡 Strong analytical, writing, and policy research skills 🌐 Bonus if you’ve worked with LCA, MFA, or published in reputed platforms At Mobius Foundation, we believe in data-driven advocacy, environmental innovation , and scalable change . 🔗 Know someone who fits? Apply or tag them below. 📩 Interested candidates can reach out at sshukla@mobiusf.org. Let’s co-create a cleaner, circular, and sustainable future for India! 🇮🇳🌱 #CircularEconomy #WasteManagement #EnvironmentalJobs #SustainabilityJobs #ResearchJobs #MobiusFoundation #ThinkTank #DelhiJobs #Hiring #PolicyResearch #EPR #UrbanSustainability

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15.0 - 17.0 years

15 - 17 Lacs

Bengaluru, Karnataka, India

On-site

Minimum of 15+ years overall IT industry experience Must Have - Extensive experience on Infrastructure and Terraform Azure Certification is highly preferred 5-8 years experience in Azure Cloud Infra and Platform architecture, design and implementation of high-volume web apps like Ecommerce Microservices, Data Transformation Solutions, Event Driven Architecture Solutions Sound experience in working with Azure Platforms enabling Microservices Architecture preferably in Ecommerce or High-volume web apps Hands-on experience in ARM templates and Terraform IaC to provision and configure Azure resources across Network, Storage, PaaS Platforms like AKS, Cosmos, Service Bus (or similar platforms) etc in setting up lower and PROD environments Experience in working with docker Containers with Azure Kubernetes Service and Azure Container Registry Experience with CI/CD tools such as Git, Jenkins and Azure DevOps Foundation experience in Linux OS and Networking Stack and Protocols including ExpressRoute connectivity Experience in setting up Azure Security architecture and implementation of conditional access policies, tenant isolation, encryption at rest, encryption in transit, key management, application firewalls, SIEM; Experience in Azure Services like using Security Center, Microsoft Defender etc and 3rd Party tools Experience in setting up Azure Operations architecture and implementation using Azure Monitor, App Insights and 3rd Party Tools like Splunk, AppDynamics Experience in Azure Storage Solution design and implementation Experience in authentication (SAML/OAuth/OIDC), MFA, and RBAC Experience in setting up DR architecture solution Experience in Java Web Applications, Mobile Apps Experience in working in Data Platforms like Cosmos, Azure SQL, Data Factory, DMS, Databricks Ability to architect and integrate on-premises applications, cloud providers or other platforms with Azure

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3.0 - 5.0 years

0 Lacs

Delhi, India

On-site

Our Company: We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. Meet our Team: We are the Identity and Access Management (IAM) team, part of Global Information Security at Hitachi Digital, and we are passionate advocates of information security! We maintain key tools and software in our corporate environment that ensures the proper identity and access management of our employees, vendors, customers, and partners. We are out-of-the-box thinkers, innovators, and team players. We continuously seek new and better ways to enhance our practices and strive for nothing less than excellence in our cybersecurity operations. We are looking for highly motivated individuals with a positive attitude who want to be part of something exceptional. We strive for nothing less than the very best IAM program! The Role: As an experienced, technically sound Okta Engineer with 3-5 years of experience, you will join a team of IAM/Okta engineers.. Working closely with other teams you will help to mature the Identity and Access Management program at Hitachi Digital. As an expert at managing, configuring, and developing IAM platforms, you will be responsible for maintaining the health and proper functioning of our internal identity ecosystem. This will include designing and maintaining workflows around user onboarding, access requests, certification, and developing integrations for Authentication and Authorization using protocols such as SAML and OIDC/OAuth2.0. Your tasks will also include: Tier 2 and 3 end user support. Creating, reviewing, and maintaining custom OAuth and OIDC integrations with Okta. Management of application, org, and authorization server access policies. Integrating SaaS applications using SAML. Integrating new applications to Hitachi Digital’s access request catalog. Maintaining, developing, and supporting integrations with critical platforms such as Oracle, Workday, Active Directory, and Azure. Managing and integrating applications integrated with the Okta Access Gateway Developing Okta Workflows to supplement native provisioning and registration processes. Developing custom code to interact with Okta’s public facing APIs. Terraform or PowerShell experience is a plus. Managing Org2Org federations with other companies in the Hitachi Group. Experience with Okta Identity Governance is encouraged. What you bring to the team: Strong/expert level understanding of authentication mechanisms and protocols including OIDC/OAuth and SAML, and key related security concepts such as MFA, and how these are used with Okta and other IdPs, and the ability to trouble shoot issues in this realm. Familiarity with Okta’s public facing API collections and development SDKs is a must. Knowledge of advanced Okta SKUs such as the Okta Access Gateway, Okta Workflows, and Okta Identity Governance are crucial. Okta certifications are a large plus for this role. Strong/expert level experience integrating applications with Okta for SSO Great interpersonal skills: good written & oral communication in English, ability & willingness to work within international team, collaborative & team-oriented approach, being self-driven with an ability to quickly adapt to new technologies and variables in a dynamic and fast moving, large scale project with tight deadlines, multiple priorities and under defined budget, high attention to details and quality. About us: We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

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7.0 - 12.0 years

0 - 3 Lacs

Bangalore Rural, Chennai, Bengaluru

Hybrid

Role & responsibilities Lead the architecture, deployment, and support of MFA solutions across enterprise environments. Integrate Daon IdentityX and Ping Identity platforms into existing IAM frameworks. Design and implement biometric authentication methods (e.g., facial recognition, fingerprint, voice). Monitor and optimize MFA performance, availability, and scalability. Stay updated with industry trends and emerging technologies in identity and access management. Develop and maintain documentation for MFA systems and processes. Required Skill: Proven experience with Daon IdentityX and Ping Identity platforms. Strong understanding of MFA protocols , SAML , OAuth , OpenID Connect , and Zero Trust principles. Experience with biometric authentication technologies and their integration. Familiarity with cloud-based IAM solutions and enterprise security frameworks. Excellent problem-solving, communication, and leadership skills. Bachelors or Master’s degree in Computer Science, Information Security, or related field.

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5.0 - 8.0 years

5 - 8 Lacs

Bengaluru, Karnataka, India

On-site

Job Description In this role, you will: Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact Act as key participant in large-scale planning Review and analyze complex digital strategy for product/functionality/experience area Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements Lead a broad team of digital professionals to meet deliverables and drive new initiatives Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals Potentially lead projects, teams or serve as a peer mentor Required Qualifications: 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Proven knowledge of Customer Identity and Access Management (CIAM) processes, framework, policies and systems. Strong leadership skills with experience leading efforts that require integration of multiple technology systems, operations, or customer service processes Strong knowledge of CIAM principles, methodology, and technologies such as SSO, SAML, OAuth, SCIM, JWT, OIDC, MFA Previous experience and knowledge with related 3rd party CIAM solutions and platform. Excellent communication & presentation skills Previous product management experience in the following areas: -Portal administration and entitlement capabilities, such as customer identity access management -Customer enrollment systems -Product management experience with web UI frameworks and design systems, web application development and SaaS web platforms -Launching and scaling new products or product enhancements within an Agile framework Previous experience launching and scaling new products or product enhancements within an Agile framework Previous experience with related vendor solutions such as Ping Identity a plus Job Expectations: Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise. Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking. Coordinate highly complex activities and guidance to others. Provide vision, direction, and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact. Strategically engage with all levels of professionals and managers across the enterprise Serve as an expert advisor to leadership in any of the following areas: access and authorization, collaboration and communication, and front-end enablers. Define features and requirements as part of the overall Digital Capabilities roadmap in an Agile framework

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1.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Entra ID (formerly Azure AD) / M365 Experience with Azure Active Directory/Microsoft Entra, O365 and Synchronization of entities between On-Premises and Cloud Directories. Experience with M365 Authentication and Access, EntraID Connect and M365 User/Domain management. Experience administrating M365 resources in M365 Admin Center Portal. Knowledge of Access Management technologies such MFA, Conditional Access and SSO. Knowledge of troubleshooting issues related to Entra ID (formerly Azure AD), ADFS, MFA, conditional access. Experience of troubleshooting related issues with HTTP debugging tools like Fiddler, etc. Entra ID (formerly Azure AD)/M365 Authentication Protocols (Kerberos, OAuth, SSO, SAML, etc.). Experience troubleshooting authentication issues with M365 Suite (Web and Desktop applications). Familiarity with Auth protocols like OpenID Connect, OAuth, SAML, WS-Fed, Kerberos, etc. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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4.0 - 10.0 years

0 Lacs

Hyderabad, Telangana

Remote

Technical Support Advisory Hyderabad, Telangana, India Date posted Jul 18, 2025 Job number 1848197 Work site Up to 50% work from home Travel None Role type Individual Contributor Profession Technical Support Discipline Technical Support Advisory Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. We are looking for an individual who is a service delivery focused subject matter expert. You will be responsible for frontline engineer or delivery partner support staff technical readiness and process compliance. You will provide in-depth technical & subject matter expertise for one or more products, services, or scenarios all while driving delivery excellence in a collaborative environment to achieve superior customer outcomes. Your primary accountability is to the support staff and managers on the teams you work with. This opportunity enables and promotes career growth as a recognized technical SME. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: 4+ years in system development, network operations, software support, IT, consulting or technical troubleshooting experience o OR Bachelor's degree in Information Technology (IT), Computer Science, Business Administration, Electrical Engineering, or Business Leadership AND 3+ years in system development, network operations, software support, IT, consulting or technical troubleshooting experience. 3+ years of prior product, customer support and/or technical support experience o OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Preferred Qualifications: Minimum 8-10 years of industry experience in Customer Support. Minimum 4 years'' experience in handling Azure AD escalations. Have experience in managing high pressure situations. Technical Expertise Deep Subject Matter Knowledge – Troubleshooting and Diagnostic Skills – Ability to analyze, isolate, and resolve complex technical issues quickly. In-depth Knowledge of Microsoft Identity Stack - Strong proficiency in core technologies Microsoft Azure AD, Entra ID, Identity Azure Active Directory (AAD), Microsoft Entra ID, Conditional Access, MFA, B2B/B2C, SSPR, SSO. Integration with on-premises AD, AD Connect, ADFS, Hybrid Identity. Authentication Protocols & Standards Strong understanding of SAML, OAuth 2.0, OpenID Connect, WS-Fed, Kerberos, NTLM, and token lifecycles. Troubleshooting & Diagnostic Mastery Advanced debugging using tools like Fiddler, SAML Trace, Network Monitor, Wireshark, and browser developer tools. Experience with Azure logs, Sign-In logs, Kusto queries, and Microsoft Graph API. Security & Compliance Acumen Strong grasp of security policies, Zero Trust principles, Conditional Access, Identity Governance, and Privileged Identity Management (PIM). Familiarity with Microsoft Defender for Identity, MDE, and related tools. Escalation management Knowledge and experience in taking escalations for Authentication and Account Management technologies. Product Knowledge – Expertise in the Microsoft Azure ID product ecosystem, including integrations and known limitations. Tool & Platform Feedback - Partnering with Product Groups to suggest improvements, bug fixes, or feature enhancements. Customer-Centric Approach Customer Obsession – Advocating for customers’ needs while aligning with business goals. Empathy and Patience – Handling sensitive or high-stress situations with professionalism and care. Communication Skills – Translating complex technical concepts into clear, actionable language for both technical and non-technical audiences. Problem Solving & Innovation Root Cause Analysis & RCA Documentation Delivering high-quality RCA with deep technical insights, action items, and preventative recommendations. Automation & Efficiency Scripting (PowerShell, KQL, Graph API) to automate diagnostics, resolution, or monitoring. Leadership & Influence Readiness Champion - Delivering trainings, triages, and mentoring for readiness across teams and vendors. Diversity & Inclusion Participation - Actively engaging in D&I initiatives to create an inclusive and empowering work environment. Metrics-Driven Accountability - Monitoring KPIs like CSAT, FCR, DSR, and continually improving performance against targets. Operational Excellence Case Management Excellence – Driving quality, speed, and customer satisfaction metrics in case handling. Queue Management – Identifying trends and working with support leads to balance workloads and optimize team performance. Metrics and Reporting – Using data insights to improve customer support quality and efficiency. Daily Operations – Have experience in handling daily operations. Operational & Team Contribution Case Handling Excellence - Driving down case age, response time, and customer pain through focused ownership. Knowledge Contribution - Writing and reviewing Wiki articles, playbooks, training materials, and AI content for Copilot ingestion. Cross-Team Collaboration - Partnering with Engineering, Supportability, Field, and Product teams for complex or unknown issue resolution. Customer & Stakeholder Engagement Advanced Communication Skills Ability to explain complex technical issues clearly to technical and non-technical audien ces. Empathetic customer engagement, especially in high-stress or escalated scenarios. Executive Escalation Handling Managing sensitive customer situations, executive escalations, and crisis management with tact and composure. Customer Obsession & Advocacy Acting as the voice of the customer in product feedback loops and issue resolution. Innovation and Continuous Improvement Process Optimization – Identifying and implementing process improvements for faster issue resolution. Knowledge Management – Contributing to knowledge base/Wiki articles, training content, and readiness initiatives. AI & Tool Adoption – Embracing and promoting the use of AI-driven tools, Copilot, and other innovations in support workflows. Security and Compliance Awareness Security Best Practices – Understanding of secure support handling, data protection, and compliance requirements. Escalation Management – Owning and resolving critical or sensitive escalations with minimal handholding. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Responsibilities Team Readiness & Development: You will ensure timely case resolution by driving engineer readiness based on skills-gap analysis and product needs. Case Management (Delivery Excellence): You will perform case reviews and customer wellness checks; ensure process compliance and progression of cases to help solve increasingly complex technical issues. Managing Collaborative Activities: Mentor engineers to be more effective collaborators (cross-team and cross-technologies/lines of business). Supportability Activities: You will contribute to customer self-help and volume deflection initiatives through activities like input on top pain areas and producing troubleshooting guides/readiness content to help with volume deflection. Process Improvement: Collaborate with stakeholder teams to provide product and process improvement feedback. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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15.0 years

0 Lacs

Kolkata, West Bengal, India

On-site

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Oracle compliance and security at PwC, you will focus on providing consulting services for validating compliance and enhancing security within Oracle applications. You will analyse client requirements, implement security measures, and offer guidance and support for compliance with regulatory standards. Your work will enable clients to mitigate risks, protect sensitive data, and maintain compliance with industry regulations. Reporting Reports to MD of Cyber Risk Regulatory practice. Essential Duties And Responsibilities As part of the Oracle Compliance and Security team you are expected to direct efforts in the design, implementation, and assessment of controls related to multiple versions of the Oracle product suite. As a director, you are expected to set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. This role involves understanding and leading SDLC projects for the Oracle environment, including product implementations, security and control configurations, and optimizations of business process controls and application security. Responsibilities Direct design, implementation, and assessment of Oracle controls, security and monitoring across Oracle Cloud ERP/HCM/SCM Fusion SaaS, EPM, Oracle Cloud Infrastructure and Oracle PaaS services Implementation of Risk Management Cloud, Cloud Guard, DataSafe and other monitoring solutions for Oracle Cloud Implementation of user lifecycle management, SSO/MFA, access governance, ITGCs, Data privacy, network and infrastructure security. Demonstrating thought leadership in Oracle product suite controls Leading SDLC projects for Oracle environment - Identifying and addressing client needs - Leading teams to generate vision and motivate members - Developing and sustaining meaningful client relationships Managing in a professional services firm or large enterprise Directing large engagements and evaluating controls Collaborating with systems integrators in Oracle-related implementations. Leveraging negotiation and persuasion skills for new service opportunities People related Handled large teams preferably 100+ in size. Display teamwork, integrity and leadership. Work with team members to set goals and responsibilities for specific engagements. Foster teamwork and innovation. Utilize technology & tools to continually learn and innovate, share knowledge with team members and enhance service delivery. Conduct workshops and technical training sessions for team members. Contribute to the learning & development agenda and knowledge harnessing initiatives Mentor and coach junior team members, enabling them to meet their performance goals and successfully grow their careers. Minimum Qualifications Bachelor’s degree in accounting, Finance, Management Information Systems, Management. Information Systems & Accounting, Computer and Information Science, Computer and Information Science & Accounting, Mathematical Statistics, Statistics, Mathematics, Economics, Finance, Business Administration Management, Engineering Candidates with minimum 15 years of relevant experience or above in similar role, preferably with a “Big 4” or equivalent.

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5.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Company Description At Netoyed, we drive IT innovation by merging technical precision with artistic ingenuity. As a CMMI Level 5 digital transformation company, we provide end-to-end solutions through our integrated studios, including Cloud & Managed Services, Network & Security, Creative, and UI/UX and Development. Operating globally in Australia, New Zealand, the US, and India, we turn challenges into opportunities and ideas into reality. Supercharge your business with Netoyed and redefine what's Summary : The Senior Microsoft 365 Engineer Entra ID & SharePoint Specialist plays a key role in designing, implementing, and managing modern collaboration, identity, and security solutions across Microsoft 365 environments. This senior-level position focuses on SharePoint Online, Entra ID (formerly Azure Active Directory), Exchange Online, Teams, OneDrive, and Microsoft Purview for compliance. This role leads client-facing projects related to migrations, secure collaboration, tenant design, identity governance, and productivity optimization. Responsibilities The engineer will act as a trusted advisor during planning, deployment, and post-go-live stabilization phases, ensuring secure, scalable, and supportable solutions that drive business Responsibilities 365 Architecture & Implementation : Design, deploy, and support SharePoint Online modern site structures, permission models, document libraries, and metadata. Configure and maintain Microsoft Entra ID, including hybrid identity sync, conditional access, MFA, and privileged identity management. Deploy and manage Teams, OneDrive, and Exchange Online, including policy enforcement, mailbox migrations, and retention rules. Plan and lead Microsoft 365 migrations (on-prem and tenant-to-tenant), ensuring data integrity and user continuity. Build low-code automation using Power Automate and Power Apps to optimize business workflows. Design and enforce Microsoft 365 governance, lifecycle, labeling, and DLP policies through Microsoft Project Execution : Serve as the senior technical lead for M365, SharePoint, and Entra-focused projects from planning through post-implementation. Collaborate with the Project Manager to define technical milestones, risk mitigation, and task sequencing. Join client calls, workshops, or discovery sessions as the subject matter expert. Deliver client training, adoption sessions, and early support during Compliance & Identity Governance : Configure and monitor security features across M365 including conditional access, MFA, Microsoft Defender for Office 365, compliance alerts, and insider risk policies. Support governance policy design related to external sharing, access reviews, data retention, and hybrid environments. Work alongside cybersecurity, compliance, and NOC teams to ensure secure, policy-driven Microsoft 365 & Handoff : Document configurations, identity models, policy designs, site structures, and project runbooks using tools such as Hudu. Contribute to internal documentation standards, templates, and best practices. Support seamless handoff to support and service teams after project & Team Enablement : Act as a technical mentor to Project Technicians and junior engineers on Microsoft 365, SharePoint, and identity best practices. Collaborate with infrastructure, cybersecurity, and systems engineering peers to align tools, policies, and user experiences. Contribute to internal tool evaluations and Microsoft 365 product road Qualifications : 5+ years of experience in IT engineering roles, with 2+ years of hands-on Microsoft 365 and Entra ID experience. Proficient with Microsoft 365 suite: Exchange Online, SharePoint Online, Teams, OneDrive. Hands-on experience designing and managing Microsoft Entra ID (Azure AD), hybrid sync, SSO, and conditional access. Demonstrated knowledge of Microsoft Purview, DLP, retention, and compliance tools. Strong PowerShell skills for scripting, reporting, and automation. Experience planning and executing M365 tenant-to-tenant or on-prem to cloud migrations. Ability to manage projects independently and interface directly with clients. Clear communication skills for both technical and non-technical Qualifications : 7+ years of experience in Microsoft cloud environments or MSP delivery roles. Strong understanding of SharePoint Online architecture, metadata strategy, Power Platform integrations. Familiarity with Microsoft Defender for Office 365 and Microsoft compliance center configuration. Experience delivering Microsoft 365 adoption programs or user training sessions. Experience working in a client-facing or consulting role with multiple simultaneous projects. Knowledge of endpoint and identity integrations (Intune, device compliance, authentication flows). Familiarity with documentation tools such as Hudu, IT Glue, or Liongard. (ref:hirist.tech)

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0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You’ll Be Doing... You'll be part of the "Verizon Global Infrastructure (VGI), Network & Information Security” group working to ensure that the network infrastructure devices are managed centrally, enterprise class asset management is built for complete asset coverage and visibility, sufficient access control is enabled and implement a process to follow the principle of least privilege. You will also work with a team of cybersecurity engineers to build use cases to automate and orchestrate access management across the enterprise. Some Of Your Daily Responsibilities Would Be The Following Develop and enforce network access policies and procedures. Design and implement network access control policies and procedures. Design, implement, and maintain Network Access Control (NAC) solutions Configure and manage access control systems, such as firewalls, intrusion detection/prevention systems, and VPNs. Deploy and maintain authentication and authorization mechanisms, including multi-factor authentication (MFA) and role-based access control (RBAC). Ensure network access security aligns with organizational policies and industry best practices Evaluate and recommend network access management technologies and tools Respond to access-related incidents and requests Maintain an accurate inventory of all infrastructure assets (hardware, software, licenses) Leverage industry proven tools to identify and reduce Cyber Risks Assist in Crisis Management, Ransomware Recovery and Business Continuity planning. Identify, investigate and resolve global security breaches / incidents Develop and maintain network and infrastructure security reporting dashboards and scorecards used to measure our Cyber Practice. What We’re Looking For... You are passionate about network security and automation as a career. You are self-driven and motivated, with good communication and analytical skills. You’re a sought-after team member that thrives in a dynamic work environment. You will be working with multiple partners from the business groups, so networking and managing effective working relationships should be your top most priority. You have an understanding of industry trends in all areas of Information Security. You'll Need To Have Bachelor’s degree or four or more years of work experience. Four or more years of relevant work experience. Four or more years of experience in network / information security, risk and compliance management. Understanding of network fundamentals, switching, routing protocols, load balancers, web proxies, firewalls and software defined networking solutions. Proven experience in network access management or cybersecurity Experience with access control systems and authentication mechanisms Excellent analytical and problem-solving skills. Ability to manage multiple tasks and priorities in a fast-paced environment Understanding of security fundamentals Confidentiality, Integrity, Availability, access control, Authentication, Authorization, Auditing secure design concepts like Experience in design and implementation of network security solutions like firewalls, intrusion detection and prevention systems, VPN , web proxies etc using vendor products like Cisco, Juniper, Checkpoint, Palo Alto etc Experience working on IT ticketing systems like JIRA, Service Now and ability to partner and collaborate with other teams in the organization Experience with hosting security awareness campaigns, gamification and bug bounty programs will be an added advantage Strong analytical problem solving, communication and interpersonal skills Passion to stay abreast with emerging technologies, network security trends, tools and techniques. Even better if you have one or more of the following: Masters or Bachelor’s degree in Computer Science / Information Technology Engineering Industry relevant security certifications Security+, OSCP, CEH, CISSP, GIAC etc Strong expertise in at least one operating system Window or Linux. Cloud relevant certifications CCSP, CCSK If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.

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3.0 years

0 Lacs

Hyderābād

Remote

As a Systems Engineer, Staff, you will work among the Productivity and Collaboration Engineering team, managing critical cloud platforms such as Azure, Entra, and Active Directory, including SSO and SCIM implementation and support efforts. This team also provides Microsoft 365, SharePoint, Teams, Exchange administration, as well as administration for other messaging and collaboration systems. What you’ll be doing: Design, implement, and support Azure, Entra, and Active Directory ecosystems, including Azure AD SSO/MFA, and related services. Provide Azure related evidence for audit requests. Support various productivity/collaboration cloud platforms. Work within a Scrum team to groom, document, plan, and deliver work Contribute to the technical solution design and delivery by the team. Monitoring, triage, and resolution of operational issues; act as an escalation point for cloud services. What you’ll bring: 3+ years experience with Azure, Azure Active Directory/Entra services and integrations, including Microsoft Graph API, Azure tenant configuration and Azure Conditional Access Policies. 3+ years of professional system engineering experience. Strong collaboration, documentation and English communication skills to work with various teams and stakeholders, given the diverse range of platforms and systems involved. Self-starter; capable of independently solving complex problems. Knowledge of Authentication methods, MFA implementation, Single Sign On troubleshooting and administration (including OAuth Hard Tokens). Experience with Windows PowerShell Knowledge of Information Protection, Security, Data Governance and Compliance in Azure. Advanced Problem Solving & Troubleshooting Skills including the ability to produce and deliver root cause analysis (RCA). Experience developing system architecture and contributing to architecture. Commitment to continuous learning and keeping up to date with the latest Azure technologies and best practices. Microsoft Azure Administrator Associate Certification. Able to work flexible hours as required by business priorities. Ability to deliver work that meets all expectations for quality, security and operability Stay up to date on everything Blackbaud, Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

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6.0 years

3 - 6 Lacs

India

On-site

Job Title: PingFederate – IAM Expert Location: Onsite Type: Full-Time Experience Level: Senior Engineer Industry: Technology Need : 6+ Years Job Summary: We are seeking a highly skilled PingFederate - IAM (Identity and Access Management) Expert to join our growing security engineering team. The ideal candidate will have extensive hands-on experience in designing, implementing, and maintaining PingFederate-based SSO and federation solutions across enterprise environments. Key Responsibilities: Architect, deploy, and manage enterprise-grade SSO solutions using PingFederate, PingAccess, and PingDirectory Design and configure SAML, OAuth, OpenID Connect (OIDC), WS-Fed, and other federation protocols Support outbound/inbound SSO integrations for internal and third-party applications (cloud and on-prem) Customize token processors and mapping using OpenToken, JWT, and attribute sources Develop and manage authentication policies and adaptive MFA integrations Monitor, troubleshoot, and optimize IAM systems and services Collaborate with security architects, app owners, and other stakeholders to support IAM lifecycle and onboarding Perform version upgrades, patching, and migration activities Create and maintain technical documentation, SOPs, and support runbooks Ensure compliance with regulatory and internal security standards Required Skills & Experience: 5+ years of hands-on experience with PingFederate and IAM solutions Strong knowledge of federation protocols (SAML, OAuth2, OIDC) Expertise with Ping Identity platform tools: PingFederate, PingAccess, PingOne, PingDirectory Experience configuring authentication sources: LDAP, Active Directory, Azure AD Proficiency in scripting (e.g., Groovy, JavaScript, PowerShell) and REST APIs Solid understanding of security principles, zero trust, and RBAC Familiarity with tools like Splunk, Dynatrace, Postman, etc., for monitoring and testing Experience with high-availability and load-balanced IAM environments Strong documentation and troubleshooting skills Preferred Qualifications: Ping Identity certifications (e.g., PingFederate Certified Professional) Experience with DevOps, CI/CD, and Infrastructure as Code (IaC) Exposure to multi-cloud IAM environments (AWS, Azure, GCP) Knowledge of regulatory frameworks like HIPAA, SOX, GDPR, NIST Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Paid sick time Provident Fund Work Location: In person

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5.0 - 8.0 years

0 Lacs

Noida

On-site

ROLES & RESPONSIBILITIES Job Title: Auth0 Developer / IAM Developer Location: Noida, Bengaluru Job Summary: We are seeking a highly skilled and experienced Auth0 Developer to join our engineering team. The ideal candidate will have deep expertise in implementing and managing identity and access management solutions with Auth0, ensuring secure and scalable authentication and authorization for our applications and APIs. You will be responsible for designing, developing, and maintaining robust identity services that enhance user experience while adhering to the highest security standards. Key Responsibilities: Auth0 Implementation & Configuration: Design, implement, and configure Auth0 tenants, applications, APIs, and connections. Set up and manage various authentication methods, enterprise identity providers (OIDC, SAML), and passwordless authentication. Develop and manage custom Auth0 Rules, Actions, and Hooks to tailor authentication and authorization flows to specific business requirements. Configure and implement Multi-Factor Authentication (MFA) and other advanced security features. Manage user stores, including database connections and user migration strategies. Identity and Access Management (IAM): Implement and manage Role-Based Access Control (RBAC) and attribute-based access control (ABAC) using Auth0's authorization features. Define and manage user roles and permissions within Auth0 and integrate with application-level authorization. Develop and implement strategies for Single Sign-On (SSO) across multiple applications. Integration & Development: Integrate Auth0 with various web, mobile, and backend applications using Auth0 SDKs and APIs (e.g., Auth0.js, Auth0-react, Node.js, .NET, Java, etc.). Work with development teams to ensure proper integration of authentication and authorization into new and existing applications. Develop and maintain secure API endpoints that leverage Auth0 for authorization. Automate identity-related processes using Auth0 Management API and other tools. Security & Best Practices: Stay up to date with the latest security vulnerabilities and best practices in the identity and access management space. Monitor and respond to security threats and incidents related to identity. Troubleshooting & Support: Provide expert-level support for production issues related to authentication and authorization. Troubleshoot complex cross-system problems involving Auth0 and integrated applications. Create and maintain documentation for Auth0 configurations, integrations, and best practices. Collaboration & Mentorship: Collaborate effectively with cross-functional teams, including product managers, other developers, DevOps, and security teams. Provide technical guidance and mentorship to junior developers on Auth0 and IAM best practices. Participate in code reviews and architectural discussions. Required Skills and Qualifications: Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience), Master of Computer applications 5-8 years of experience in software development, with a strong focus on Identity and Access Management (IAM). Expert-level experience with Auth0: tenant design, implementation, configuration, and troubleshooting. Proficiency in at least one or more programming languages, such as JavaScript (Node.js), Python, Java. Solid understanding of authentication and authorization protocols, including OAuth 2.0, OpenID Connect (OIDC), SAML, JWT, ForegeRock Experience with API security and best practices. Familiarity with cloud platforms (Azure, AWS) and CI/CD pipelines. Strong problem-solving and debugging skills. Excellent written and verbal communication skills. Ability to work independently and as part of a collaborative team. Preferred Skills and Qualifications (Nice-to-haves): Experience with other IAM providers (e.g., Okta, Azure AD B2C). Experience with Terraform for infrastructure as code related to Auth0 configurations. Knowledge of front-end frameworks (React, Angular, Vue.js) for integrating authentication flows. Experience with microservices architecture. Familiarity with logging and monitoring tools. EXPERIENCE 8-11 Years SKILLS Primary Skill: Cloud Service Incident Management Sub Skill(s): Cloud Service Incident Management Additional Skill(s): Auth0, Cloud Service Manager

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14.0 - 18.0 years

25 - 30 Lacs

Kolkata, Pune, Mumbai (All Areas)

Work from Office

candidate should have very strong visual, graphics design skills & be well-versed in the demands of learning content development for the online medium & good exp designing visually rich, creative proposals & pre-sales collaterals (POCs). Required Candidate profile Knowledge of Adobe Creative Suite eg.Photoshop, Illustrator, InDesign, Adobe Animate, After Effects, Premier, Adobe XD/Figma, 2D/3D & rapid dev tools like Articulate, Captivate, AI tools & awareness

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12.0 years

0 Lacs

Pune/Pimpri-Chinchwad Area

On-site

Job Description NielsenIQ is seeking a skilled and driven Customer Identity and Access Management (CIAM) Sr. Principal Engineer to support modernization of our global customer identity platform and advance maturity of CIAM program. The ideal candidate will define and champion the enterprise-wide Customer Identity Governance & Access Management vision by setting technical direction, architecting future-proof solutions, and driving transformational initiatives at scale. Acts as a strategic advisor across engineering, security, and business leadership, ensuring IAM solutions are aligned with enterprise goals, regulatory requirements and industry trends. This role requires a strong blend of business acumen, clear and effective communication, and the ability to collaborate across functions to champion secure yet seamless customer identity experiences. A focus on driving business outcomes is critical, along with exceptional interpersonal skills and fluency in written and spoken English. Responsibilities Shapes a culture of innovation, resilience, and engineering excellence across the CIAM function across B2B and B2C clients Design, architect, and guide the implementation of end-to-end CIAM solutions leveraging Okta Identity Cloud or equivalent platforms, with a strategic focus on enterprise-grade capabilities such as Single Sign-On (SSO), Adaptive Multi-Factor Authentication (MFA), Universal Directory, and Identity Lifecycle Management Serve as a subject matter expert in customer authentication and authorization standards, including OAuth 2.0, OIDC, SAML, FIDO2, SCIM, and JWT Drives transformational initiatives at scale, fosters engineering excellence, security by design and represents CIAM thought leadership within and beyond the organization Guides team to generate significant insights through a variety of tools and resources to uncover areas of opportunities and customer experience improvements; follows through to ensure applicable improvements are implemented Leads research and evaluation of industry best practices and emerging trends to enhance the effectiveness, scalability, and security of CIAM services and solutions Evaluate current processes against the defined industry leading practices including standards such as the National Institute for Standards and Technology (NIST) Special Publication (SP) 800-63; Digital Authentication, NIST Cybersecurity Framework (CSF) and NIST SP 800-53; Security and Privacy Controls Actively handles ambiguity, influences others to bring in “big picture” thinking and drives clarity, solutions, and execution plan among team and collaborators Partner with cross-functional stakeholders (customer success and support, application development) to deliver seamless and compliant customer identity journeys Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field Minimum of 12 years in IAM, with a minimum of 8 years focused specifically on Customer IAM (CIAM) Proven experience in architecting, engineering, and implementing CIAM platforms and solutions at enterprise scale Demonstrates strategic leadership, sets IAM technical vision, roadmaps, and standards Consistent track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership Proficient in identity standards and protocols: OAuth 2.0, OIDC, SAML, SCIM, JWT, FIDO2, and WebAuthn Strong experience with leading CIAM platforms (e.g., ForgeRock, Okta CIAM, Ping Identity, Auth0, Microsoft Entra External ID, Azure B2C, B2B, and AWS Cognito) Experience with developing patterns on API security and creating CIAM capabilities as service-based architecture Excellent communication skills, with the ability to articulate complex technical concepts to business stakeholders along with strong spoken and written English Flexibility to accommodate working across different time-zones Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Description: We are seeking a highly motivated and detail-oriented Senior Executive – Statutory Audit & Taxation to join our dynamic finance team. This role will be responsible for managing end-to-end statutory audits, ensuring direct and indirect tax compliance, and aligning reporting with the latest amendments under the Income Tax Act and GST Law (2025 updates). Key Responsibilities: Statutory Audit Lead and manage statutory audits in accordance with Companies Act and ICAI guidelines. Ensure compliance with enhanced reporting requirements (e.g., Clause 44BBC, Clause 36B for buyback, MSME payments). Prepare and review Form 3CD, CARO reports, and audit documentation. Coordinate with external auditors and internal teams to close audits smoothly and on time. Direct Tax (Income Tax) Review and file ITRs for companies, including disclosures in updated ITR-2 format. Ensure correct application of sections like 43B, 194R, MAT/AMT, and capital gain provisions (including JDA cases). Handle TDS return filings, reconciliations, and 26AS/GSTR-2B cross-verification. Liaise with consultants and represent during assessments and appeals. Indirect Tax (GST) Ensure timely and accurate filing of GSTR-1, 3B, 9, 9C returns. Implement ITC reconciliation as per GSTR-2B and handle blocked credit under Sec 17(5). Comply with new GST mandates: ISD mechanism, e-Invoice validity, MFA for GSTN, and e-Way bill updates. Respond to GST notices (DRC-01), and maintain proper documentation for audits. Desired Candidate Profile: Qualified Chartered Accountant or CA Inter + relevant experience Sound understanding of Indian taxation laws (direct and indirect) and statutory audits Updated knowledge of Finance Act 2025 amendments Strong command of MS Excel, Tally/SAP/ERP systems Excellent communication and analytical skills Preferred Skills: Exposure to Faceless Assessments & GST litigation Working knowledge of tax audit tools and MCA filings Ability to handle multiple entities or group companies What We Offer: Opportunity to work on complex and diverse tax/audit assignments Learning environment aligned with evolving statutory frameworks Competitive compensation with performance-linked incentives If you're driven by compliance excellence and enjoy staying ahead of regulatory change, we’d love to hear from you. 📧 Email your CV to: rohit.pol@akord.in 🔗 Or apply via LinkedIn directly.

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1.0 years

0 Lacs

Hyderabad, Telangana

Remote

Technical Support Engineering Hyderabad, Telangana, India Date posted Jul 17, 2025 Job number 1848012 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience o OR 3+ years of technical support, technical consulting experience, or information technology experience. o OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Entra ID (formerly Azure AD) / M365 Experience with Azure Active Directory/Microsoft Entra, O365 and Synchronization of entities between On-Premises and Cloud Directories. Experience with M365 Authentication and Access, EntraID Connect and M365 User/Domain management. Experience administrating M365 resources in M365 Admin Center Portal. Knowledge of Access Management technologies such MFA, Conditional Access and SSO. Knowledge of troubleshooting issues related to Entra ID (formerly Azure AD), ADFS, MFA, conditional access. Experience of troubleshooting related issues with HTTP debugging tools like Fiddler, etc. Entra ID (formerly Azure AD)/M365 Authentication Protocols (Kerberos, OAuth, SSO, SAML, etc.). Experience troubleshooting authentication issues with M365 Suite (Web and Desktop applications). Familiarity with Auth protocols like OpenID Connect, OAuth, SAML, WS-Fed, Kerberos, etc. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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15.0 - 19.0 years

0 Lacs

ahmedabad, gujarat

On-site

As an experienced professional in the field of Identity and Access Management (IDAM), you will be responsible for various key aspects related to IDAM strategy, solution delivery, client engagement, operational excellence, engineering, technical leadership, and cross-functional collaboration. You will play a crucial role in developing and implementing scalable, secure, and compliance-driven IDAM frameworks tailored to client needs. This includes leading end-to-end execution of IDAM projects, ensuring alignment with industry best practices, regulatory requirements, and emerging cybersecurity trends. Acting as a trusted advisor to clients, you will collaborate closely with CISOs, CIOs, and security teams to design customized access control solutions. Your role will involve driving long-term client relationships by delivering high-quality service and continuous improvement. Additionally, you will be responsible for establishing efficient workflows, processes, and governance models for seamless IDAM implementation and management. Driving continuous improvement initiatives to enhance service quality, scalability, and automation in IDAM solutions will also be a key aspect of your role. As a technical leader, you will lead and mentor IDAM engineering teams in deploying best-in-class authentication, authorization, and access control solutions. You will oversee the integration of various architectures such as IAM, PAM, SSO, MFA, and Zero Trust into client environments. Furthermore, you will collaborate with cybersecurity, cloud, IT infrastructure, and compliance teams to ensure seamless IDAM integration. Working closely with sales and business development teams, you will support pre-sales, RFPs, and solution proposals for clients. It is essential to stay ahead of evolving cybersecurity threats and drive innovation in IDAM service offerings. To qualify for this role, you should hold a Bachelor's degree in IT, Cybersecurity, Engineering, or a related field, with relevant certifications such as CISSP, CISM, or IAM-related certifications preferred. With over 15 years of experience in IDAM service delivery, cybersecurity consulting, or enterprise security architecture, you should have a strong focus on OT/IT environments. Deep expertise in IAM, PAM, MFA, SSO, Zero Trust, and regulatory compliance frameworks is required, along with a proven track record of delivering large-scale IDAM projects for enterprise clients. Strong leadership, client management, and strategic problem-solving abilities are also essential for success in this role.,

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2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Senior Service Desk Engineer at Vertafore, you will play a crucial role in supporting our IT Service Desk by handling complex user issues, escalations, and serving as a technical subject matter expert for junior IT Service Desk agents. Your responsibilities will include assisting in training new team members, documenting and updating knowledge-base articles, participating in quality analysis and metrics reporting, and identifying opportunities for continuous process improvement. You will collaborate with team leads, peers, and support engineers to enhance service delivery and ensure a seamless user experience. Your core responsibilities will involve: - Providing support to Vertafore's global employees across the US and India in a 24x5 model - Demonstrating a proven ability to troubleshoot and resolve technical and procedural issues effectively - Installing, troubleshooting, and supporting Windows and Mac operating systems, laptops, Microsoft Office365, Active Directory, group policies, user access management, antivirus software, VPN, encryption tools like Bitlocker or PGP, and MFA (Multi-Factor Authentication) - Delivering remote IT support using best practices and various communication methods such as MS Teams, Zoom, email, ServiceNow, and tele-calls - Assisting in managing IT assets inventory, ensuring software compliance, and participating in audits - Maintaining a roster and generating daily SLA reports - Supporting patch management for end-user computing systems To excel in this role, you should possess: - Strong oral and written communication skills with the ability to manage escalations and address customer concerns empathetically - Proficiency in ITIL Incident and Problem Management - Experience with ServiceNow or other ticketing tools - Preferred certifications include A+, Microsoft, or Apple Certified - Excellent customer service and interpersonal skills to build positive customer relationships - Ability to adapt to changing customer needs and effectively handle high-stress situations with professionalism - Strong rapport-building skills with peers and colleagues - Prior experience supporting customers in the US and India in a 24x5 model Qualifications: - Bachelor's degree - 2+ years of experience as a Service Desk Engineer or in a similar role, supporting tier 1/2 requests and incidents in a 24/7/365 environment Join us at Vertafore and be part of a dynamic team dedicated to providing exceptional IT support and enhancing the overall user experience.,

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4.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Description We are seeking a motivated and skilled L2 IT Engineer to join our team. The candidate will handle day-to-day IT troubleshooting tasks, manage endpoint protection, resolve tickets, and support network infrastructure. This is an excellent opportunity for an IT professional with a strong foundation in troubleshooting and network management. Key Responsibilities Provide L2 technical support for users on issues related to Windows/macOS, system access, and application setups. Administer and troubleshoot OKTA Identity Cloud including user provisioning, deprovisioning, MFA, and SSO configurations. Manage and support Microsoft Office 365, Active Directory (on-prem & Azure AD), and end-user access controls. Install, configure, and resolve issues related to desktops, laptops, printers, and other IT peripherals. Assist in the setup, monitoring, and troubleshooting of network devices including firewalls, switches, and routers. Collaborate with internal IT and InfoSec teams to support compliance with internal policies and audits. Maintain documentation for processes, known issues, and standard operating procedures. Handle escalations from L1 support and ensure timely resolution of issues within SLA. Participate in IT onboarding/offboarding processes and assist in asset management. Requirements 4+ years of hands-on experience in IT support, with at least 2+ years in L2-level troubleshooting. Proficiency in supporting and managing Microsoft Office 365, OKTA, and Active Directory. Strong experience in Windows and Mac OS installation and troubleshooting. Knowledge of endpoint protection tools (Sophos, Bitdefender, Quick Heal, etc. Familiarity with networking concepts and devices firewalls, switches, routers. Strong problem-solving skills and ability to manage multiple issues concurrently. Good communication skills with the ability to provide end-user training and guidance. Exposure to IT ticketing systems like JIRA, Zoho Desk, Freshservice, or ServiceNow is a plus. What We Offer A talented and dedicated team passionate about creating exceptional products. Competitive compensation, including benefits, and a culture that values work-life balance. Why Lognormal? Be part of a fast-scaling, tech-driven organization at the forefront of innovation. Opportunity to shape IT infrastructure and support frameworks across a global setup. Work with a talented, collaborative, and inclusive team that values ownership and continuous learning. Lead or contribute to critical technology projects that have real business impact. Attractive Compensation Competitive compensation tailored to experience and value. Comprehensive medical insurance benefits. A professional environment that values clarity, efficiency, and long-term thinking. (ref:hirist.tech)

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3.0 years

0 Lacs

Pune, Maharashtra, India

On-site

About Sensia We bring together the best of the best : the pioneering process automation, real-time control and IoT technologies of Rockwell Automation, combined with the unmatched measurement and instrument, software and analytics capabilities of Schlumberger. Sensia is further strengthened by the oil and gas domain expertise and artificial lift experience shared by Rockwell Automation and Schlumberger. The result is Sensia – the leading automation specialist in oil and gas production, transportation and processing with a team of more than 1,000 experts serving customers globally in more than 80 countries. As the first fully integrated oilfield automation solutions provider, Sensia makes the production, transportation and processing of oil and gas simpler, safer, more secure, more productive and better understood from end to end. Now every oil and gas company can experience the advantages of industrial-scale digitalization and seamless automation, enabling each asset to operate more productively and more profitably. We are also looking for the best of the best to join our team. If you have top-tier talent with a collaborative mindset, exceptional problem-solving skills, and the ability to generate innovative, out-of-the-box solutions. We would love to have you join our team! Job Description Position Summary Sensia is looking for a self-organized and experienced Cloud Engineer who can define, implement, and manage Microsoft Azure subscriptions and resources. The ideal candidate is experienced in Microsoft cloud-based technologies, with a grasp of emerging technologies, platforms, and applications, and ability to deploy them to help our business become more efficient. Extensive knowledge of cloud maintenance, advanced industry knowledge and effective performance / cost optimisation is key to the success of this role. From day one, you’ll have an immediate impact on the day-to-day efficiency of our cloud operations, and an ongoing impact on our overall growth. The above statements are intended to describe the general nature and level of work being performed by people assigned to the job. They are not intended to be an all-encompassing list of all responsibilities, duties and skills required of personnel so classified. Reasonable accommodations to essential functions of the job will be made if necessary. Typical Duties Work with the business teams who utilise the subscriptions and resources to understand their needs and to evaluate, identify and deploy optimal cloud solutions Optimising existing solutions for both performance and cost inline with best practices Advise business teams on best practises to implement new cloud technologies Ensuring efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security Identifying, analysing, and resolving application deployment issues Regularly reviewing existing systems and making recommendations for improvements Work with the Cloud Architect and Senior Cloud Engineer to define Sensia’s cloud strategy and standards Develop and deploy effective Azure cloud architectures, utilising standardised deployment tools Execute the hands-on implementation of proposed solutions and provide technical guidance to teams during the solutions’ development and deployment phases Ensure adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc. Collaborate and partner with Rockwell IT teams in accordance with agreed governance Personal Qualities Persevere through obstacles to achieve results and remove obstacles to facilitate Sensia success. Demonstrate confidence, maturity and flexibility in response to work challenges. Provide early and clear escalation of critical issues. Clear effective communication to stakeholders. Effectively partner with the IT teams within Rockwell to resolve wider issues that Sensia cannot solve alone. Partner with the Rockwell Automation cloud team to ensure there is alignment, where practical, between the two companies Ability to meet business needs within corporate policies and industry best practice Minimum Qualifications Bachelor’s degree in computer science, Information Technology or relevant technical field Minimum of 3 years Hand-on experience with Azure Strong understanding of different deployment resource types and when to deploy each type(IaaS, SaaS,Paas) Strong understanding of Microsoft Azure Services and technologies, including VMs, Storage, Networking, security,and application services. Knowledge of authentication (SAML/OAuth/OIDC), MFA, and RBAC Knowledge of Microsoft Power Platform in technologies like Power BI, Power Apps and Power Automate that deliver enhanced business value. Experience with configuration management and automation tools such as Ansible, Puppet, Terraforms, etc. Hands-on experience with CI/CD tools such as Azure DevOps or GitHub Actions. Desired Qualifications Experience with relational, graph and/or unstructured data technologies such as SQL Server, Azure SQL, Azure Data Factory Experience in Infrastructure as Code (IaC) using Terraform. Proficiency in PowerShell and/pr Azure CLI Understanding of Azure services, including FrontDoor, Application Gateway and Logic Apps. Knowledge in network architecture, including VNet, VPN, and ExpressRoute. Proven experience working with Azure Virtual Desktop in a professional environment. Proficiency in PowerShell scripting for AVD automation and management. real-world experience designing technology components for enterprise solutions with a focus on cloud technologies. Experience building and supporting mission critical technology components with Disaster Recovery capabilities. Azure Certifications: Administrator

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170.0 years

0 Lacs

Mulshi, Maharashtra, India

On-site

Area(s) of responsibility About Us : Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,200+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities. Responsibilities Candidate must know English. Install, configure, and maintain computer systems, applications, and mobile devices. Manage and update the desktop environment, including patches, updates, and security measures. Develop and implement solutions to improve the end-user computing experience. Create and maintain documentation for systems, processes, and procedures. Train and assist users in utilizing computer equipment and software effectively. Collaborate with IT teams and vendors to resolve complex technical issues. Ensure compliance with company IT policies and security protocols. Design, implement, and maintain MacOS environments, ensuring optimal performance and user experience. Troubleshoot and resolve hardware, software, and network issues specific to Mac systems. Administer and manage Apple devices using Mobile Device Management (MDM) tools like Jamf or Intune. Deploy software updates, patches, and security configurations across Mac devices. Provide technical support and training to end users for Mac systems and applications. Collaborate with cross-functional IT teams to integrate Mac devices with existing systems and workflows. Provide advanced technical support for end-user computing devices, including desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve escalated issues related to hardware, software, and network connectivity. Manage device configurations, updates, and security policies using tools like SCCM, Intune, or similar endpoint management systems. Support onboarding and offboarding processes, including account setup and device deployment. Collaborate with Level 1 support teams to ensure seamless issue escalation and resolution Assist in the implementation of new technologies and upgrades to enhance the end-user experience. Monitor system performance and provide recommendations for improvements. Knowledge of networking fundamentals, including VPN, firewalls etc Administer and monitor identity services, such as Active Directory, Azure AD, or other IAM platforms. Manage Single Sign-On (SSO), Multi-Factor Authentication (MFA), and password management systems. Troubleshoot and resolve issues related to access control and user authentication. Familiarity with directory services (e.g., Active Directory, LDAP) and cloud-based identity solutions (e.g., Azure AD, AWS IAM).

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6.0 years

0 Lacs

India

Remote

Job Title: L3 Infrastructure Engineer Experience: 6+ Years Location: Remote Contract Type: Long Term Job Summary: We are seeking an experienced and proactive L3 Infrastructure Engineer to lead and resolve complex technical issues in a hosted Managed Service Provider (MSP) environment. The ideal candidate will have extensive hands-on experience with Citrix, RDS, VMware, Azure, and Windows Server environments, along with leadership capabilities to guide junior engineers. You will be responsible for advanced problem-solving, system optimization, and infrastructure enhancement projects while ensuring system stability, security, and performance. Key Responsibilities: Act as a technical escalation point for L2 and L1 teams across infrastructure platforms. Manage and troubleshoot complex Citrix Virtual Apps & Desktops, Citrix Cloud, Director, and StoreFront configurations. Lead Azure infrastructure management, migrations, and optimization tasks. Handle high-level Windows Server administration (2012/2016/2019/2022), including performance tuning and advanced configurations. Design, manage, and troubleshoot VMware vSphere and ESXi environments, including advanced VM operations. Manage backup infrastructure using Veeam Backup & Replication, ensuring recoverability and DR planning. Administer Active Directory, DNS, DHCP, GPOs, and NTFS permissions with an emphasis on security hardening. Oversee Exchange (Online & Hybrid) environments, Office 365 administration, and migration projects. Manage endpoint protection tools such as SentinelOne and Bitdefender, and oversee security policy implementation. Lead patch management, OS upgrades, and infrastructure maintenance initiatives. Conduct root cause analysis (RCA) for major incidents and drive permanent resolutions. Support Hosting Controller, anti-spam tools (e.g., SpamExperts), DUO MFA, and related security technologies. Collaborate with management to plan and implement infrastructure improvements. Maintain documentation of infrastructure, incidents, processes, and standard operating procedures. Provide guidance, mentoring, and training to L2 and L1 engineers. Required Technical Skills: Citrix XenApp/XenDesktop, Citrix Cloud, Director, Storefront (Advanced level) Microsoft Azure Administration and Infrastructure Projects Windows Server 2012/2016/2019/2022 (Advanced Administration) VMware ESXi, vSphere (Advanced troubleshooting, VM optimization) Office 365, Exchange Online, and hybrid configurations Veeam Backup & Replication (Backup strategies, DR planning) Active Directory, GPO, DNS, DHCP Endpoint Security Solutions: SentinelOne, Bitdefender Halo PSA (or equivalent ticketing system) NinjaRMM or similar monitoring tools DUO MFA, anti-spam filtering solutions SQL Server support and optimization (basic to intermediate level) Hosting Controller management Print server and network printer infrastructure support Preferred Qualifications: 6+ years of experience in L3 infrastructure support in an MSP or hosting environment Microsoft Certified: Azure Administrator Associate (AZ-104) Citrix Certified Professional (CCP-V) preferred VMware Certified Professional (VCP) MCSA / MCSE certifications ITIL v4 Foundation certification is an advantage Strong leadership, documentation, and communication skills Soft Skills & Attributes: Ability to handle critical incidents under pressure and drive resolution Strong analytical and problem-solving mindset Leadership and mentoring abilities Excellent client communication skills Strong team collaboration and task prioritization

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6.0 years

0 Lacs

Jaipur, Rajasthan, India

On-site

Job Title: Ping Engineer/IAM Engineer Location: Jaipur, Rajasthan (Onsite) Work Hours: Night Shift - 9:00 PM – 5:00 AM IST (Monday to Friday, US EST hours) Employment Type: Full-time Company: KR3 Information Systems Job Summary: KR3 Information Systems is looking for a skilled Ping Engineer with strong experience in Identity and Access Management (IAM), particularly with PingFederate , SecureAuth , and SSO protocols like SAML and OAuth . The ideal candidate will support application onboarding, SSO configurations, troubleshooting, and MFA implementation. Key Responsibilities: Install, configure, and upgrade PingFederate in development and production environments Onboard applications and configure authentication using PingFederate and SecureAuth Implement and troubleshoot SAML 2.0 , OAuth , and MFA integrations Work closely with stakeholders to gather requirements and ensure smooth deployment Provide L2/L3 support for integrated applications Monitor and resolve authentication and authorization issues Perform certificate management and updates Participate in on-call rotation for after-hours support Required Skills & Experience: 3–6 years of experience in Identity and Access Management (IAM) Strong hands-on experience with PingFederate and SecureAuth Proficiency in SSO , SAML 2.0 , OAuth , and MFA configuration Familiarity with LDAP/AD for user authentication Experience in troubleshooting SSO-related issues Good understanding of IAM concepts and best practices Strong problem-solving and communication skills Preferred: Exposure to Okta , ForgeRock , or SailPoint is a plus Experience with MOVEit , DART jobs , and certificate upgrades Prior experience working in 24x7 or EST time zone environments Work Environment: This is an onsite role based out of our Jaipur office Candidate should be willing to relocate to Jaipur if not already local Must be comfortable working Night Shift - US Eastern Time hours (9:00 PM – 5:00 AM IST)

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5.0 years

0 Lacs

Pune, Maharashtra, India

Remote

About the Role: We are looking for a Systems Administrator based in India to join our globally distributed IT infrastructure team. This individual will play a key role in supporting and managing our cloud infrastructure, enterprise endpoints, and security platforms. The role requires technical hands-on experience, a problem-solving mindset, and the ability to work collaboratively with teams across time zones. You’ll work in a modern, cloud-first environment using platforms such as AWS, Azure, GCP, and support a diverse endpoint environment of Windows, macOS, and Chrome OS. The ideal candidate brings attention to detail, ownership, and willingness to learn and grow with emerging technologies. Key Responsibilities: Cloud & Server Operations: Support provisioning and maintenance of resources in AWS, Azure, and GCP. Manage Windows Server and Linux-based systems in both cloud and on-premise environments. Assist with scripting and automation of infrastructure tasks using PowerShell, Bash, or Python. Endpoint Management: Configure and support end-user devices running Windows, macOS, and Chrome OS. Utilize tools like Microsoft Intune, Jamf, WorkspaceOne, Automox, and Google Admin Console to enforce policies, deploy applications, and manage compliance. SaaS & Identity Access Management: Administer SaaS platforms, including Google Workspace, Zoom, Slack, and internal tools. Support user access management using Entra ID, Okta, and Active Directory. Implement and support Single Sign-On (SSO), MFA, and access controls. Security & Patch Management: Apply patches and updates across endpoints and servers to ensure compliance and maintain system stability. Work closely with InfoSec to remediate vulnerabilities and establish secure configuration baselines. Maintain detailed system documentation and standard operating procedures. Incident Response & Support: Provide Level 2 and Level 3 support, resolving escalated issues related to infrastructure and systems. Participate in on-call rotation for global support coverage, including triage and incident response for critical systems. Follow defined SLAs and contribute to post-incident reviews and process improvements. Team Collaboration: Work closely with infrastructure teams in other regions (US, EMEA) and support cross-functional initiatives. Participate in global projects involving Networking, Security, and DevOps teams. Contribute to knowledge-sharing sessions and process standardization across regions. Qualifications: 3–5 years of experience in Systems Administration or IT Infrastructure roles. Strong experience in public cloud environments (Azure, AWS, or GCP). Hands-on with Windows/Linux servers, identity platforms, and enterprise endpoint management. Familiarity with scripting (PowerShell, Python, or Bash) and automation tools. Ability to troubleshoot complex technical issues across multiple platforms. Comfortable working in a remote and global team environment, with flexibility in work hours. Preferred (Not Mandatory): Experience with international enterprise environments. Exposure to security frameworks and compliance (ISO 27001, SOC 2, etc.). Certifications such as Microsoft Certified: Azure Administrator, AWS SysOps, or Google Associate Cloud Engineer. We have ambitious goals and need people that are dynamic, desire to be part of something greater than they are, and are passionate about having secure technology. You have a chance to be part of a company that is changing how people think about IT and security. Your creativity will be highly valued and your nerdiness will seem normal. If you want a place where you can grow and make an impact, this is it.

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