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1.0 - 6.0 years
4 - 5 Lacs
Manesar
Work from Office
Job Summary: We are seeking an experienced Incident Management Engineer to join our Network Operations Center (NOC) team. The successful candidate will be responsible for managing and resolving incidents related to Ciena, Huawei, and Nokia DWDM networks. The ideal candidate should have a strong background in telecommunications, optical networks, and incident management. Key Responsibilities: 1. *Incident Management*: Detect, investigate, and resolve incidents related to Ciena, Huawei, and DWDM networks. 2. *Network Monitoring*: Monitor network performance and alarms using various tools and systems. 3. *Troubleshooting*: Perform root cause analysis and troubleshooting to identify and resolve network issues. 4. *Communication*: Collaborate with internal teams, vendors, and customers to resolve incidents and provide updates. 5. *Documentation*: Maintain accurate and up-to-date documentation of incidents, including root cause analysis and resolution. 6. *Process Improvement*: Participate in process improvement initiatives to enhance incident management processes and procedures. 7. *Knowledge Management*: Share knowledge and expertise with team members to improve overall team performance. Requirements: 1. *Education*: Bachelor's degree in Computer Science, Electronic Engineering, or related field. 2. *Experience*: Minimum 1-5 years of experience in incident management, network operations, or related field. 3. *Technical Skills*: Strong knowledge of Ciena RLS, Metro Core, OTN, Huawei Metro Core, OTN and Huawei Metro Core, Nokia OTN & Metro Core DWDM networks, including optical transmission,
Posted 2 months ago
4.0 - 9.0 years
4 - 7 Lacs
gurugram
Work from Office
Key Responsibilities: Prepare e2e Solution for any bespoke requirement during feasibility stage: different layers of Transport like GPON, CEN, EPT, Metro Core, NLD OTN, Peyto within SLA To provide quick response and improve the customer Experience by Answer technical query as per customer ask on day to day feasibility cases from historical reference and database response Cost effective solution, need to optimize capex for RFP and feasibility cases in order to increase order conversion Keep update on market dynamic and latest technology to provide optimum solution Transport planning, fiber Planning, Feasibility, Network digitization ,OTN,IP.
Posted Date not available
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