Technical Program Manager (TPM) Makunai Global

3.0 - 7.0 years

0 Lacs

gautam buddha nagar, uttar pradesh

On-site

You are a results-driven Technical Program Manager (TPM) with a strong engineering mindset, looking to join a high-performing team. Your role involves leading and orchestrating end-to-end product development initiatives for SaaS offerings. Leveraging deep technical knowledge, strategic thinking, and cross-functional leadership, you will manage complex programs to ensure timely and high-quality delivery of software solutions. Your responsibilities include driving alignment across product, engineering, QA, and operations teams to foster a high-performance culture focused on continuous improvement and operational excellence. You will actively support and enhance value stream delivery by facilitating ceremonies, driving lean process improvements, and maximizing throughput and customer value delivery. Leading the full lifecycle of technical programs, you will define requirements, plan schedules and milestones, manage dependencies, mitigate risks, and report to stakeholders using Agile, Scrum, and/or SAFe methodologies. Applying a sound understanding of software architecture, CI/CD pipelines, cloud technologies, and system integration principles, you will influence technical design decisions and ensure scalable, maintainable implementations aligned with product strategy and engineering best practices. You will own the collection, analysis, and communication of key performance indicators, maintaining comprehensive project documentation and stakeholder communications in alignment with Agile delivery frameworks. As a strategic liaison among product management, software engineering, QA, DevOps, and customer success teams, you will ensure a shared understanding of objectives, deliverables, and timelines. Proactively identifying executional bottlenecks, technical blockers, and systemic risks, you will drive problem-solving efforts to develop sustainable solutions and prevent recurrence. Championing process optimization initiatives through retrospectives and Kaizen practices, you will enhance team performance, velocity, and product quality. To qualify for this role, you need a Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical discipline, or equivalent hands-on training from coding bootcamps or technical certifications. You should have solid experience working with distributed microservices architectures and event-driven systems, particularly within CRM platforms or customer-centric service domains. With 2-4 years of hands-on experience in the software industry in a technical capacity, knowledge of Agile frameworks, and problem-solving capabilities, you should be able to effectively communicate with technical and non-technical stakeholders, manage concurrent projects, and continuously expand your technical and domain expertise in a fast-paced SaaS environment.,

Posted 1 week ago

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