167 Metrics Analysis Jobs - Page 3

As the HR Manager (Talent Acquisition Manager) in Coimbatore, you will play a crucial role in the recruitment and retention of talented individuals for our educational institution. Your responsibilities will include establishing staffing forecasts, developing talent acquisition strategies, and leading employment branding initiatives. You will be expected to source candidates for current and future positions, plan recruitment processes, and ensure a positive candidate experience throughout. Additionally, you will assist in employee retention and development, supervise recruiting personnel, and participate in career fairs and other events. Using metrics, you will generate reports to identify areas for improvement in the recruitment process. The ideal candidate for this role will have proven experience as a talent acquisition manager, proficiency in full cycle recruiting, and a strong understanding of various selection methods. To succeed in this position, you should be adept at using social media and job boards for recruitment purposes, possess knowledge of Applicant Tracking Systems (ATS), and have excellent communication skills. A degree in business administration, human resources, or a related field is required. If you are a well-organized individual with leadership qualities and a strategic mindset, we encourage you to send your profile to murugesh@vsupportsolutions.in. This is a full-time position, and candidates below the age of 30 are preferred. If you meet the qualifications and are enthusiastic about contributing to our team, we look forward to hearing from you.,

FICO is a leading global analytics software company, empowering businesses across 100+ countries to make informed decisions. Join our esteemed team today to unlock your career potential! As a Partner Marketing Manager, you will play a pivotal role in driving and accelerating pipeline growth, devising segment and partner strategies, and executing plans for partner teams in the Asia Pacific region, with a special focus on key markets like Japan, Indonesia, Thailand, Singapore, Malaysia, South Korea, and India. Your primary objectives include raising awareness among a select group of partners, fostering opportunities for existing partners, and developing Go-to-market strategies for new solutions within both new and established partnerships. In this role, you will be responsible for various tasks including planning, managing, and executing marketing activities within allocated budgets and timelines, collaborating with partners to create joint marketing plans based on market insights, and maintaining positive relationships with various stakeholders such as Partner Account Managers, Regional Partner Directors, Inside Sales teams, Partner Success Managers, and Marketing teams. Additionally, you will support partner events, manage partner marketing communications, oversee the global partner program to meet revenue targets, assist in crafting partner marketing strategies and campaigns, evaluate partner marketing performance, and provide recommendations for enhancements. The ideal candidate for this position should possess a deep understanding of complex B2B technology sales environments, a proven track record in developing impactful marketing initiatives, exceptional collaboration skills with senior executives and sales teams, creative problem-solving abilities, proficiency in leveraging metrics for measuring marketing performance, expertise in demand marketing planning, experience with SFDC and Pardot, strategic mindset, independence, extensive marketing/partner marketing experience, familiarity with GSIs and Financial Services Processors, knowledge of social media and digital marketing, B2B SaaS background, strong written and verbal communication skills, keen attention to detail, exceptional organizational and project management capabilities, willingness to travel, ability to work from the Bangalore office at least three days a week, a Bachelor's degree (preferably in marketing or a related field), and a Master's degree or MBA is highly desirable. At FICO, we offer an inclusive culture that reflects our core values, numerous opportunities for professional development, competitive compensation and benefits packages, an engaging work environment that promotes work/life balance, employee resource groups, and social events to foster collaboration and camaraderie. Join FICO today and be a part of a dynamic organization at the forefront of Big Data analytics, where you can contribute to helping businesses worldwide enhance their decision-making processes. With a commitment to leveraging data-driven technologies such as artificial intelligence and machine learning, we make a tangible impact on industries such as credit scoring and lending, influencing the success of major global companies. At FICO, your talents are valued, and you will have the support and freedom to grow your career in an innovative and diverse setting. Explore how you can realize your potential at www.fico.com/Careers.,

As a Manager - Training at WorkIndia, you will play a crucial role in developing and delivering effective training programs for our sales teams. Your primary responsibility will be to ensure consistent quality in communication, process adherence, and performance. We are looking for a dynamic individual with deep sales knowledge, excellent coaching skills, and a strong understanding of metrics-driven performance improvement. Your key responsibilities will include designing and implementing training programs tailored for new joiners and existing sales teams. You will conduct regular training needs analysis and refreshers to enhance performance. Monitoring, assessing, and improving the quality of customer interactions across all channels will be a critical part of your role. Evaluating team performance using key metrics such as Conversion Rates, Call Quality, Compliance, etc., and delivering feedback and coaching to enhance communication, sales pitch, and process adherence will be essential. Collaboration with Sales, HR, and Ops teams to align training with business goals is another aspect of your role. You will prepare reports and present insights to leadership on training effectiveness and quality improvement. We are looking for someone with a minimum of 3+ years of hands-on experience in Sales, preferably in a tele-sales or B2C setup, and at least 5+ years of proven experience in training and quality, especially for customer-facing or sales teams. A data-driven mindset with proficiency in performance metrics analysis is crucial for this role. Strong communication, presentation, and interpersonal skills are required. The ability to assess performance gaps and design targeted interventions is highly valued. Hands-on experience with CRM & Telephony Systems and Quality Tools is a plus. Location: HSR Layout in Bangalore Working Days: 6 Days a Week,

As a Digital Marketing Intern at PaperTalks, you will be part of a team dedicated to revolutionizing the way children engage with stories through our screen-free interactive storytelling device. PaperTalks is on a mission to spark curiosity, reduce screen time, and nurture imaginative minds without the use of mobile screens. We are seeking a smart, creative, and business-minded individual to join us in creating impactful marketing campaigns that resonate with parents and drive real leads. This is an opportunity for you to showcase your skills in English communication, AI prompt understanding (especially ChatGPT), Meta ad account management, lead generation, and effective ad budget allocation. Your creative flair, coupled with a deep understanding of hooks, emotions, and parenting psychology, will be instrumental in crafting compelling ad copy and scripts that address real problems faced by our target audience. In this role, you will leverage your knowledge of automation, A/B testing, landing pages, and key metrics such as ROAS, ROI, CPP, and CTR to optimize campaigns and drive results. Your expertise in audience research, community engagement strategies, lead magnet funnels, and customer retention goals will be invaluable in shaping the success of our marketing initiatives. This full-time internship spans over 3 months and offers a clear path to a long-term job based on your performance during the internship period. You will be working on-site at the Pxelperfect Office in Vadodara, collaborating with a dynamic team passionate about enhancing children's learning experiences through technology. To apply for this exciting opportunity, please send your resume along with a brief paragraph explaining why you are enthusiastic about a career in toy marketing to rushik@pxelperfect.com. Additionally, feel free to share any past creative work, ad samples, or innovative ideas for promoting kids" products as part of your application. Join us at PaperTalks and embark on a rewarding journey to shape the future of educational toys and ed-tech industry!,

As an Execution Intermediate Analyst at our organization, you will play a crucial role in conducting risk and compliance reviews in collaboration with our Anti-Money Laundering (AML) team. Your primary responsibility will be leveraging your extensive AML expertise to analyze, review, and carry out thorough due diligence and investigations on high-risk cases that pose a potential threat to Citi. Your day-to-day tasks will include creating KYC Records in the KYC system by gathering information from various internal and external sources within specified deadlines. You will proactively engage with stakeholders to ensure the system is updated with accurate information until the final approval of KYC Records. Additionally, you will review data from diverse sources such as company websites, regulatory websites, and news platforms to validate information within the record, ensuring completeness and accuracy. Furthermore, you will be responsible for performing enhanced due diligence on Senior Public Figures and associated individuals related to Foreign Corresponding Banks. Your role will also involve maintaining and updating status tracking tools, reporting workflow progress to supervisors, and meeting daily targets within agreed Service Level Agreement timeframes. In addition to your core responsibilities, you will assist in preparing for internal and external audits, mentor and coach new team members, act as an expediter for escalations, and coordinate country calls for KYC-related matters. Your proactive approach will enable you to identify and resolve execution risks and issues efficiently, escalating them to the appropriate stakeholders when necessary. To excel in this role, you should hold a Bachelors/University degree or have equivalent experience, along with at least 3 years of experience in banking and KYC. Knowledge of local regulatory KYC/AML requirements and ACAMS Certification would be advantageous. Strong communication skills in English, proficiency in additional languages, and the ability to build professional relationships are essential competencies for this position. If you are detail-oriented, possess strong research skills, can work effectively under pressure, and thrive in a dynamic environment, we encourage you to apply for this rewarding opportunity. Your contributions as an Execution Intermediate Analyst will be instrumental in upholding our commitment to maintaining a robust AML framework and ensuring compliance with regulatory standards.,

SUMMARY Team Lead - Insurance Operations Greetings From 2COMS Group! Location: Chennai Experience: 8+ years Job Expectations: Proficient in English communication for interacting with customers from North American, Canadian & UK. Accurately analyze and process transactions within specified timelines. Document all completed transactions daily. Contribute significantly to collecting metrics on processes. Foster positive and cooperative working relationships with all team members. Collaborate with the team to achieve common goals. Swiftly resolve issues, questions, and concerns of internal and external customers. Continuously upgrade skills and be open to taking on new/additional responsibilities. Skills Required: Minimum qualification - Graduate in any discipline. 8+ years of work experience in Voice, preferably in finance. Excellent communication skills and strong command over the English language. Outstanding customer service skills. Willingness to work in a shift-based schedule. Excellent analytical ability and logical approach to problem-solving. Requirements Requirements: Graduation in any discipline 8+ years of voice work experience, preferably in finance

The Transition Manager plays a pivotal role in overseeing and managing the transition of services and processes within the organization. With a focus on delivery management, you will ensure seamless transitions while maintaining high-quality standards. This role requires a blend of strategic planning and hands-on execution to drive successful outcomes in a hybrid work model. Your responsibilities include leading the transition of services and processes to align with organizational goals and objectives, overseeing the development and implementation of transition plans, and providing expert guidance on delivery management practices. You will collaborate with stakeholders to identify risks, monitor progress, and ensure compliance with industry standards throughout the transition process. Additionally, you will facilitate communication among team members, analyze data to assess success, and develop training programs to enhance team capabilities in delivery management. To excel in this role, you should possess a strong background in delivery management with a minimum of 8 years of relevant experience, demonstrate expertise in managing complex transition projects in a hybrid work model, and exhibit excellent communication and interpersonal skills. A proven track record of successful project management, proficiency in risk management, problem-solving techniques, and a commitment to continuous learning are essential. Adaptability and flexibility in a dynamic work environment are also key qualities for this position. Engaging with clients and partners to understand their needs, driving innovation in transition strategies, and ensuring alignment with the company's values and mission are integral aspects of this role. By supporting continuous improvement in transition methodologies and tools, you will enhance organizational capabilities, achieve competitive advantage, and foster business growth.,

You will be responsible for managing and optimizing Google Ads and Facebook Ads campaigns in the role of a Performance Marketing Specialist. Your focus will be on leveraging data-driven insights and creative strategies to drive successful outcomes in a dynamic, results-oriented setting. Your key responsibilities will include planning, executing, and monitoring paid ad campaigns across various platforms such as Google Ads (Search, Display, YouTube) and Facebook Ads (Meta Business Suite, IG). You will be actively involved in tasks like keyword research, audience targeting, A/B testing, and conversion optimization. Real-time adjustments to enhance ROI based on daily campaign performance analysis will be a critical aspect of your role. Additionally, you will be expected to analyze and report on essential metrics like CPA, ROAS, CTR, CPM, and Conversion Rate. Collaboration with design and content teams to develop impactful ad creatives, staying informed about platform updates, algorithm changes, and industry best practices, as well as managing budget allocations effectively, will be key components of your responsibilities. To qualify for this position, you should possess a minimum of 2 years of experience in managing and optimizing paid media campaigns specifically on Google and Facebook platforms. A solid understanding of performance marketing, conversion funnels, and attribution models is essential. Proficiency in Google Ads, Meta Ads Manager, Google Analytics (GA4), and Tag Manager is required. Familiarity with tools like SEMrush, Ahrefs, Hotjar, or similar tools would be advantageous. Strong analytical skills, attention to detail, and certifications in Google Ads and/or Meta Blueprint are desirable qualifications. While not mandatory, having experience with retargeting, lookalike audiences, and custom conversions, familiarity with landing page optimization tools like Unbounce or Webflow, and knowledge of e-commerce or lead-gen marketing would be considered beneficial for this role.,

In this exceptional opportunity at Cisco, you will have the chance to leverage the technology developed within the organization. As part of the Cisco Apprentice Program, you will play a crucial role in driving innovation, accelerating digital solutions, and transforming the customer experience. Through this program, you will gain valuable industry-specific knowledge and skills that will help you thrive in the corporate world. Depending on the team you are assigned to, you may be involved in a variety of tasks. As a Sales Operations Analyst Trainee, you will assist in data analysis, support the team with process execution, collaborate with stakeholders on account creation processes, and coordinate on new programs or projects. Alternatively, as a Finance Analyst Trainee, you will learn to document business requirements and standard operating procedures, perform bookkeeping tasks, support the team with various daily tasks, operate corporate tools for data analysis, present data insights effectively, and conduct metrics analysis to drive data-driven decisions. To be considered for this opportunity, you must have completed a 3-year Non-Engineering degree (e.g., B.Com, BBA, BA, BBM) and graduated in 2024 with a Provisional Degree Certificate. You should be available for a 12-month period starting in August 2025 and possess basic knowledge of MS Office tools. Strong communication skills, a passion for learning, a proactive attitude, and the ability to work well in a team are essential qualities for this role. Additionally, you must be enrolled as a student on https://nats.education.gov.in/ and have a valid student enrollment number issued by NATS. At Cisco, we value diversity and inclusivity. We are committed to empowering our employees to make a difference and contribute to an inclusive future for all. As a company that embraces digital transformation, we help our customers implement change and drive innovation. We are not just a hardware company; we are also a software and security company, offering cutting-edge solutions in networking and cybersecurity. Our culture encourages innovation, creativity, and a willingness to take risks and learn from failures. We believe in accountability, boldness, and the importance of diversity and equality in driving progress. We celebrate individuality and welcome employees from all backgrounds, embracing their unique talents and perspectives. Please note that this apprentice training program aligns with the National Apprenticeship Training Scheme and is a fixed-term program lasting 12 months. As part of the program, you will have the opportunity to work on real-world projects, gain hands-on experience, and develop essential skills that will prepare you for a successful career in the corporate world. If you are looking for a dynamic and inclusive work environment where you can grow both personally and professionally, Cisco is the place for you. Join us in shaping the future of technology and making a positive impact on the world.,

As a Strategic Communications Assistant Manager-Client Service at EY, you will have the opportunity to define and execute impactful and compelling strategies, plans, and materials to communicate with employees, potential employees, and EY client service teams. Your role will be crucial in contributing to and leading global programs that help EY people understand GDS and enhance the reputation of the brand in the market. You will be responsible for creating informative content to share EY's value proposition in the market, with the media, and internally. Your primary responsibilities will include campaign design, content development, and managing communication channels such as social media, internal sites, and events. The ability to collaborate effectively with stakeholders, including virtual teams across different time zones, will be essential for success in this role. To excel in this position, you should possess excellent copywriting, editing, and storytelling skills. Your strong verbal communication skills, along with the ability to collaborate, network across a matrixed organization, and translate business agendas into relevant communications, will be key assets. Additionally, your creative thinking, strong influencing abilities, and experience in managing and advising senior stakeholders will be valuable in this role. You must hold a Bachelor's or Master's degree in marketing, journalism, communications, or public relations, and have 7-10 years of experience in external or internal communications roles. Previous experience in large, matrix organizations or with an IT or B2B firm would be advantageous. In this role, you will have the opportunity to support communications planning across multiple campaigns, advise leadership on effective communication strategies, and engage EY and GDS audiences through key messaging and tactics. Your ability to leverage different channels effectively and use metrics for impact analysis will be critical for success in this position. Joining EY Global Delivery Services (GDS) will provide you with a dynamic and truly global work environment where you can collaborate with teams from various service lines, geographies, and sectors. As part of the GDS network, you will have access to fulfilling career opportunities, continuous learning, transformative leadership, and a diverse and inclusive culture that embraces individuality. At EY, we are committed to building a better working world by creating long-term value for clients, people, and society while fostering trust in the capital markets. Our diverse teams across over 150 countries provide trust through assurance, helping clients grow, transform, and operate in a complex global landscape.,

The job involves managing digital communications across various digital platforms to connect and communicate with both existing and new customers. Key responsibilities include utilizing different techniques on websites, email, newsletters, social media, mobile applications, and search engines. You will be expected to use key performance indicators (KPIs) to measure marketing campaign performances and track specific metrics to evaluate success. This is a full-time, permanent position suitable for freshers as well. The job offers benefits such as a flexible schedule and the option to work from home. The working schedule includes day shifts with weekend availability. There is also a performance bonus structure in place. Proficiency in Hindi and English languages is preferred for this role. The work location is in person, requiring physical presence.,

As a Paid Marketing Manager, your primary responsibility will be to plan, execute, and optimize paid marketing campaigns across various digital channels including Google Ads and social media platforms. By developing and implementing effective bidding strategies, you will aim to optimize ad spend and increase ROI through both manual and automated techniques. Your role will also involve continuous monitoring, analysis, and optimization of campaigns to enhance performance, reduce costs, and ensure that targeted Key Performance Indicators (KPIs) are met. Utilizing Google Ads Analytics and other analytics platforms, you will manage and analyze PPC campaigns to drive performance and make data-driven decisions to adjust campaigns accordingly. Budgeting and estimation will be a crucial aspect of your job, requiring you to efficiently allocate campaign budgets across multiple channels while achieving optimal results. You will be responsible for using performance marketing strategies to drive sales growth and revenue, ensuring measurable and sustained progress in the company's marketing efforts. Working with key metrics such as CPM, CPR, CPL, and ROI, you will focus on analyzing campaign performance to optimize results. Data analysis will be a core component of your responsibilities, involving the use of tools like Excel and Google Sheets to analyze campaign data, generate insights, and identify areas for improvement. This is a full-time position with benefits including Provident Fund. The work schedule is during the day shift, and the role requires in-person work at the designated location.,

About the Role: As the Benefits SME/Specialist at MGS Performance and Rewards (P&R) within GHR, you will play a crucial role in supporting the development, tactical implementation, and on-ground delivery of the GHR MGS P&R target operating model as part of the organization's transformation journey. Project Canyon represents HR's global target operating model transformation, aiming to achieve greater alignment and efficiency in delivering HR services to drive deeper value for the business. In this role, you will serve as a P&R Offshoring Subject Matter Expert, guiding the Global P&R Center of Excellence, Project Canyon Steering Committee, and Offshoring & Outsourcing Leads in determining which services and processes should be offshored to MGS. Additionally, you will be responsible for developing and implementing the P&R Operating Model to successfully receive, operationalize, and sustain GHR P&R services and processes transitioned to MGS. Your contribution will also involve supporting the Vice President in planning and executing the transition of agreed-upon services and processes to be offshored, including completing internal due diligence and governance requirements. This position will report directly to the Vice President, MGS Head of Performance and Rewards (P&R), GHR, and will focus on standing up and operationalizing the GHR P&R MGS service delivery model. You will collaborate with senior leaders and team members from across Global P&R COE and the company to drive the GHR P&R target operating model outcomes and deliver results. The role requires a 40-hour per week commitment with Monday through Friday work hours, flexibility in scheduling to accommodate global meetings across different time zones, including Americas, APAC, and EMEA. Roles and Responsibilities: - Serve as a Benefits offshoring Subject Matter Expert, collaborating with the Vice President of GHR - Performance and Rewards to plan and execute the transition of services and processes to be offshored to MGS, including completing internal due diligence and governance steps. - Lead the offshoring intake of benefits administration processes and ensure smooth transition and operationalization. - Administer benefits via Darwin and other flexible benefits administration platforms, supporting global wellbeing initiatives and the launch of a global EAP. - Spearhead vendor management and internal third-party risk management processes for the benefits portfolio, managing global benefits provider identification and implementation of global pooling arrangements. - Maintain benefits documentation, process workflows, and standard operating procedures according to global governance standards. - Monitor SLAs, metrics, and service performance related to benefits administration and support continuous improvement initiatives. - Collaborate with stakeholders to develop and implement the MGS P&R operating model and ensure successful transition of GHR P&R services and processes to MGS. - Support internal due diligence processes and documentation related to service transition and offshoring work in coordination with stakeholders. - Mentor junior MGS P&R administrators and ensure delivery of services in line with agreed standards. Job Requirements: - Bachelor's degree required; advanced degree preferred. - 5+ years of experience in driving offshoring results, particularly in building, operationalizing, and managing offshoring for a global P&R COE. - Strong collaboration, influence, communication, and problem-solving skills. - Expertise in P&R offshoring, knowledge of P&R COE service delivery models, global P&R regulations, and market trends. - Ability to address complex problems, prioritize objectives, and negotiate conflicts effectively. Technical Skills: - Analytical, strategic, and results-driven mindset. - Strong decision-making and problem-solving abilities. - Proficiency in Microsoft PowerPoint, Project, Outlook, and Excel. - Experience with Workday Performance Management and Compensation modules preferred. Equal Opportunity Employer: We are an equal opportunity employer committed to diversity and inclusion in the workplace.,

You will be joining Birlasoft, a global leader in Cloud, AI, and Digital technologies, known for blending domain expertise with enterprise solutions. With a consultative and design-thinking approach, you will empower societies worldwide, enhancing the efficiency and productivity of businesses. As part of the esteemed CKA Birla Group, you will be contributing to the Group's 170-year heritage of building sustainable communities. As an Assistant Manager based in Chennai, you will have the responsibility to identify process improvement opportunities and lead process improvement projects. Working closely with process owners and functional teams, you will evaluate the financial impact of process enhancements and ensure their sustainability. Your role will require a strong understanding of Software Engineering, Project Life Cycle, Metrics analysis, Agile Framework, and CMMI Framework. The ideal candidate for this role is an Engineering graduate with 5-7 years of experience. Proficiency in tools like Minitab or other statistical applications, CMMI level 5 High Maturity Model, Agile, and Kaizen will be advantageous. Your ability to understand business needs and develop quality frameworks for both internal and external customers will be crucial for success in this position.,

Work Location: Chennai Experience: 4+ Years Role & responsibilities Implementation experience of ISO, ISMS, CMMI Process development / modification Planning and conducting Internal quality audit Metrics & SLA collection and analysis Conducting Quality awareness and process training

As a Full Stack Software Developer, you will have the opportunity to support the sales team by focusing on process improvement, measurement, tracking, and analytics relevant to their functional areas. You will collaborate with the Sales and Marketing departments to refine the lead qualification process, analyze campaign performance, and create reports using reporting and dashboards. Your role will involve enhancing sales productivity by simplifying processes and enabling the team to work smarter. In this position, you will be responsible for creating monthly content for executive presentations and board reporting. Additionally, you will track and analyze key metrics such as pipeline growth, win/loss rates, and quota attainment. You will own the end-to-end process of tracking the sales funnel and operational metrics, providing regular insights to the business. Your contributions will be crucial in defining and delivering techniques to improve the funnel performance for sales management. This role is based in Mumbai, Pune, or Bangalore and is a full-time position. If you are passionate about cloud computing, mobility technologies, or have strong sales skills, and are open to challenging your skills in a new domain, this opportunity could be the right fit for you. We value independent thinking and reasoned decision-making from our employees. If you believe your skills align with our expectations, please reach out to us by emailing your CV to career@lastdecimal.com. We look forward to hearing from you and potentially having you join our dynamic team.,

You are an experienced, dynamic, and creative content strategist who will be joining our team at [Company name]. Your primary responsibility will involve maintaining a strategic direction in all content pieces, including blogs, infographics, or videos, to enhance our brand's voice. You will play a crucial role in determining the most effective content formats to drive consumer engagement and generate leads to attract potential prospects. If you are passionate about marketing, have a love for content, and possess innovative ideas, we are excited to welcome you to our team! You can look forward to numerous opportunities for professional growth, an impressive career trajectory, competitive compensation, health benefits, and travel packages. Additionally, we provide a hybrid work setting and mentorship from industry experts. In this role, your objectives will include developing and executing a content strategy that aligns with our organization's goals, creating a comprehensive content calendar to collaborate with cross-functional teams, and monitoring the effectiveness of marketing campaigns. You will also be responsible for creating and managing relationships with external content creators and influencers, as well as ensuring content compliance with governance guidelines and policies in coordination with the legal and compliance team. Your tasks will involve owning the content strategy for our website, managing the entire content creation process from ideation to publication, identifying trends and target audience preferences, and ensuring content creation for various platforms. You will collaborate with the data and analytics team to develop and analyze essential KPIs and metrics for content performance, guide the content production team for SEO optimization, video editing, and graphic design, and stay updated on industry trends and algorithm changes impacting content and marketing. This is a full-time position with a day shift schedule located in-person.,

SUMMARY Team Lead - Insurance Operations Greetings From 2COMS Group! Location: Chennai Experience: 8+ years Job Expectations: Proficient in English communication for interacting with customers from North American, Canadian & UK. Accurately analyze and process transactions within specified timelines. Document all completed transactions daily. Contribute significantly to collecting metrics on processes. Foster positive and cooperative working relationships with all team members. Collaborate with the team to achieve common goals. Swiftly resolve issues, questions, and concerns of internal and external customers. Continuously upgrade skills and be open to taking on new/additional responsibilities. Skills Required: Minimum qualification - Graduate in any discipline. 8+ years of work experience in Voice, preferably in finance. Excellent communication skills and strong command over the English language. Outstanding customer service skills. Willingness to work in a shift-based schedule. Excellent analytical ability and logical approach to problem-solving. Requirements Requirements: Graduation in any discipline 8+ years of voice work experience, preferably in finance

About Birlasoft:- Empowered By Innovation Birlasoft is a global leader in Cloud, AI, and Digital technologies, integrating domain expertise with enterprise solutions to enhance the efficiency and productivity of businesses worldwide. As a part of the multibillion-dollar diversified CKA Birla Group, Birlasoft is dedicated to upholding the Group's 170-year legacy of fostering sustainable communities with a team of over 12,000 professionals. Experience: 5-7 years Location: Noida Role: - Identify process improvement opportunities - Lead process improvement projects - Collaborate with process owners and functional teams - Assess financial impact and savings resulting from process enhancements - Ensure the sustainability of process improvements Responsibilities: - Proficient in Software Engineering and Project Life Cycle - Quick learner with the ability to work collaboratively with diverse teams - Strong communication and presentation skills - Knowledgeable in Metrics analysis - Experience in process-driven projects - Understanding of business requirements to develop quality frameworks for both internal and external stakeholders - Familiarity with Agile and CMMI frameworks and process areas Required Skills: Competencies/Skills: - Proficiency in Minitab or other statistical applications - Knowledge of CMMI level 5 High Maturity Model - Experience with Agile and Kaizen methodologies Personal Qualities: - Self-starter with a proactive approach - Excellent team player - Strong process analysis skills - Exceptional communication abilities,

You will be joining TechnoAmbit Grid, a company dedicated to providing peace of mind amidst chaos. Our team is known for being efficient, transparent, agile, and reliable, creating a professional environment of trust and integrity. Client satisfaction is our top priority, and we strive to deliver seamless solutions. As a Social Media Content Creator in this full-time hybrid role based in Jalandhar with remote work flexibility, your responsibilities will include developing and managing content for various social media platforms. You will be tasked with analyzing social media metrics, engaging with the online community, and creating compelling visual and written content to enhance our online presence. To excel in this role, you should have experience in Social Media Management and Content Creation, along with strong skills in Graphic Design and Visual Storytelling. Excellent Copywriting and Editing skills are essential, as well as proficiency in Social Media Analytics and Metrics Analysis. Your ability to engage and interact with online communities, coupled with creative thinking to generate innovative social media campaigns, will be key to success. Strong organizational and multitasking abilities, along with experience in using social media management tools and software, are also desired qualifications.,

As an Assistant Manager-Business Excellence at Birlasoft Office in Chennai, India, you will be responsible for identifying process improvement opportunities within the organization. Your role will involve chartering process improvement projects, collaborating with process owners and functional teams, and evaluating the financial impact/savings resulting from the improvements. It will be essential to work towards ensuring the sustainability of these enhancements. To excel in this role, you should be well-versed in Software Engineering, Project Life Cycle, and its implementation. Your ability to quickly learn and collaborate with multiple teams, coupled with strong communication and presentation skills, will be crucial. Proficiency in Metrics analysis, prior experience in process-driven projects, and understanding business needs to develop quality frameworks for both internal and external customers are also key requirements. Moreover, you are expected to possess a good knowledge of Agile Framework and a thorough understanding of the CMMI Framework and its process areas. Proficiency in tools such as Minitab or other statistical applications, familiarity with CMMI Level 5 High Maturity Model, as well as experience in Agile and Kaizen methodologies will further strengthen your candidacy for this role. With 4-7 years of experience in similar positions, you are well-equipped to take on the responsibilities of an Assistant Manager-Business Excellence and drive process improvements effectively within the organization.,

Join our dynamic team as a Vice President in Public Relations, where you will play a crucial role in shaping and executing strategic communication initiatives that enhance our brand and support our business priorities in India. Your responsibilities will include developing and implementing strategic public relations plans, ensuring brand and messaging consistency, providing strategic counsel to senior executives, and collaborating with stakeholders to deliver aligned strategies and messaging. You will be responsible for developing and executing a comprehensive media strategy across various areas such as Technology, Operations, Corporate, Risk, and Finance. Your role will involve creating impactful content to highlight innovative initiatives on relevant channels, serving as a strategic advisor to senior leaders, and partnering with global teams to deliver firm-aligned content using digital and multimedia storytelling techniques. Additionally, you will be expected to support incident management to protect and enhance the company's reputation and design an external communication operating framework for Corporate Centers in India. The ideal candidate for this role will have at least 15 years of work experience, with a minimum of six years in managing public relations for a large global organization. They should possess proven strategic leadership skills, excellent judgment, and a deep understanding of public messaging. Strong media relations and incident management experience, along with proficiency in traditional, digital, and social channels, are essential for this position. The candidate should also have superb written and verbal communication skills, the ability to work independently, and a can-do attitude with high standards in a fast-paced environment. Preferred qualifications for this role include a strong understanding of managing communications in regulated environments, experience in high-profile settings, versatility in writing styles, and a creative mindset with the ability to generate new ideas. If you are a self-driven professional with strong interpersonal skills and the capability to operate effectively in a matrixed organization, we encourage you to apply for this exciting opportunity.,

As a Claims Management Specialist at Accenture, you will be part of the Tower: UK Life and Pensions team, focusing on Claims processing within the UK Life, Pensions, and Investment domain. With over 8 years of experience in this field, you will be responsible for managing end-to-end service delivery, leading high-performing teams, and driving operational improvements. Your expertise in Claims processing and ability to deliver results will be crucial in ensuring accurate and timely administration of insurance policies. To excel in this role, you must possess a Bachelor's degree in any discipline and have a proven track record of successfully managing and leading teams in Life and Pensions Services. Strong leadership skills, effective communication abilities, and excellent problem-solving capabilities are essential. Proficiency in MS Office applications such as Word, Excel, and PowerPoint is required, along with strong organizational skills to manage multiple projects simultaneously. Your role will involve managing complex processes within the UK Life and Pensions sector, leading teams of professionals, and overseeing remote process transitions. You will be responsible for analyzing key process metrics, ensuring operational excellence, and implementing process improvements to optimize performance. Additionally, you will lead teams through challenging scenarios, maintain regulatory compliance, and foster a culture of continuous improvement. Key responsibilities include team leadership, process oversight, training and compliance, customer relationship management, regulatory adherence, reporting and continuous improvement, and cross-functional collaboration. By leveraging your domain expertise and leadership skills, you will drive individual and team success, maintain high-quality standards, and contribute to the overall success of the organization. Join Accenture's global professional services team and be part of a dynamic environment where technology and human ingenuity come together to create value and shared success. Visit www.accenture.com to explore exciting career opportunities and make a difference in the world of Claims Management.,

As a Support Analyst within the Business Management team at Citi, your primary role will be to assist the Business Execution Leads in the day-to-day operations of the respective franchise units. Your focus will be on conducting detailed analysis and research to provide insights that will drive strategic decision-making. You will actively participate in various management disciplines such as franchise reviews, Quarterly reviews, client planning, and project-specific tasks. Your responsibilities will include running and analyzing internal business metrics data, such as client revenue, returns, backlog management, client calling, and exposure, as well as Market Share analysis. In addition, you will support various franchise initiatives and contribute to internal strategy presentations. Collaborating with partner teams, you will ensure timely processing of Client Coverage/Client creations and Attribute changes within CIS and Toolbox. Effective communication with bankers, Business Execution Leads, and product partners will be crucial for business metric discussions, client prioritization, coverage, revenue, returns, and pipeline management. You will be responsible for preparing reports and presentations on franchise performance for senior management, focusing on revenue and backlog analysis, calling intensity analysis, budgeting by client and by product, and target market reviews. Conducting revenue analysis, investigating discrepancies, and working closely with partnering teams to ensure accurate revenue recording will be part of your routine tasks. Your role will also involve analyzing wallet data, tracking Wallet Ranking and Market Share, and addressing any discrepancies with Citis internal system. By providing self-analysis and additional commentary, you will enhance the value of routine deliverables. Furthermore, you will support and mentor junior team members, fostering a constructive learning environment by sharing knowledge and experiences. As part of the team, you will have the opportunity to step up and support seniors in planning and executing complex projects and team initiatives. Your contribution will be instrumental in driving the success of the franchise units and achieving strategic objectives. This is a full-time position within the Business Management job family group at Citi. If you require any accommodations for the application process due to a disability, please review the Accessibility at Citi information. For more details on Citi's EEO Policy Statement and your rights, you can refer to the provided resources.,

As a Site Merchandiser at Customer Capital, a funded company in the loyalty and customer engagement domain, you will play a crucial role in driving engagement and conversions on our platform. With 78 years of e-commerce experience under your belt, you will bring a unique blend of creative vision and data-backed strategy to enhance the user experience. Your responsibilities will include strategizing and executing on-site merchandising plans across CLPs, PLPs, and PDPs to ensure seamless customer journeys. You will lead the site experience calendar, managing content updates and collaborating with various teams to maintain brand-aligned messaging. Additionally, you will oversee page communication elements and work closely with Product & Tech teams to test and implement new features based on data-driven insights. To excel in this role, you should have a deep understanding of e-commerce and reward-based consumer behavior, along with a post-graduation/Masters degree in Business, Marketing, Communications, or Media. Proficiency in CLP, PLP, PDP structures, and CMS tools is essential, as well as a data-driven mindset comfortable with metrics and analytics. Your creativity, organizational skills, and agility will be key assets in this fast-paced environment. In addition to your e-commerce expertise, you should possess strong aesthetic sense and excellent communication skills. Proficiency in Microsoft Office Suite is required, and any exposure to loyalty platforms or fintech integrations would be a bonus. Fluency in English, both written and verbal, is essential for effective stakeholder management and communication.,