362 Metrics Analysis Jobs - Page 2

As a Customer Service Team Lead, you will be responsible for overseeing a team of Customer Service Representatives to support post-sales operations. Your role will involve providing day-to-day leadership, coaching, and operational guidance to ensure an excellent customer experience and achievement of team performance targets. The ideal candidate for this role is customer-obsessed, detail-oriented, and capable of balancing service quality with operational efficiency in a fast-paced, high-volume environment. Key Responsibilities: - Lead and support a team of Customer Service Representatives handling customer inquiries related to billing, contracts, license provisioning, and account updates. - ...

Years of experience 3 to 4years Must have Advance SQL Knowledge Python Intermediate Knowledge Dash boarding Product performance analysis/KPIs/Metrics Stakeholder Management Good business acumen Good Communication skills Good to have JIRA model of working

As a Social Media Specialist at Droom, you will play a crucial role in revolutionizing our social media presence in the automotive industry. Your responsibilities will include: - **Meme Master**: Craft engaging and humorous car-themed memes to boost audience engagement. - **Content Connoisseur**: Develop creative content beyond car specs, such as carpool karaoke challenges and quirky car hacks. - **Trend Tracker**: Stay updated on the latest social media trends and incorporate them seamlessly into our content. - **Community Catalyst**: Engage with our followers, spark conversations, and enhance our online community. - **Data Decoder**: Analyze social media analytics to optimize content perfo...

As an Operations Manager, your role will involve leading, motivating, and supporting a large team in a time-sensitive environment. You will be responsible for setting up and implementing career development plans for direct reports, as well as resolving any issues that may arise. Key Responsibilities: - Manage and lead the team to achieve productivity targets, reduce costs, eliminate errors, and provide excellent customer service through timely data collection. - Collaborate with cross-functional support teams to enhance proprietary tools and systems. - Ensure compliance with legal and safety regulations by working closely with relevant departments. - Oversee materials and inventory managemen...

As an Operations Manager, you will lead, motivate, and support a large team in a time-sensitive and demanding environment. Your responsibilities will include setting up and implementing career development plans for all direct reports, as well as resolving any issues that may arise. Key Responsibilities: - Manage timely data collection to update operations metrics, aiming to achieve productivity targets, reduce cost per unit, eliminate errors, and ensure excellent customer service. - Collaborate with cross-functional support teams to enhance proprietary tools and systems. - Coordinate with legal and safety departments to ensure compliance with regulations. - Supervise materials and inventory ...

As a Technical Program Manager at CDK, your role involves optimizing delivery processes within an agile/SAFe environment and ensuring successful execution of projects. Your responsibilities include: - Synchronizing portfolio planning, scoping, and execution processes to deliver projects on-time and within budget - Identifying project goals, scope, resources, budget, dependencies, and risks - Developing communication, change management, risk mitigation, and governance plans - Tracking projects against set goals, timelines, and quality gates - Escalating and resolving conflicts - Implementing large, cross-team, multi-year programs and projects - Sorting through competing priorities and definin...

As an MBBS-qualified professional, you will be leading healthcare BPO projects focusing on EHR, medical coding, and health insurance processes. Your role will involve client management, operational leadership, and ensuring process excellence. - Manage end-to-end delivery of healthcare BPO projects with a strong emphasis on quality and efficiency. - Drive client communication, stakeholder management, and build strong relationships. - Oversee project accounting, budgeting, and maintain financial performance. - Lead, coach, and develop high-performing teams. - Implement process improvements, automation initiatives, and develop reporting dashboards. - Ensure compliance with healthcare regulation...

**Job Description:** About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/deal...

Role Overview: As a Product Engineer Owner at Entrext, you will be responsible for the end-to-end process of developing and managing a micro-SaaS product. This includes generating and refining product ideas, conducting rapid validation, defining product roadmap and features, collaborating with engineering and design teams, launching the product, measuring key metrics, iterating based on data and feedback, owning the product's P&L, collaborating with other teams to scale, and taking ownership of the product's success. Key Responsibilities: - Generate and refine product ideas aligned with the company's vision and market opportunity. - Conduct rapid validation through market research, customer ...

As an Operations Manager, you will play a crucial role in leading and managing the operations team to ensure the efficient handling of bookings. Your responsibilities will include: - Coordinating between operations and marketing teams, customers, partners, and vendors to improve service execution. - Managing end-to-end business operations, handling queries, complaints, escalations, and ensuring the smooth execution of processes. - Ensuring consistent supply by onboarding new partners and vendors and launching new cities and services. - Providing training and motivation to the team, ensuring a high level of employee satisfaction and retention. - Defining and analyzing metrics and KPIs to effi...

**Job Description** As a Product Engineer Owner at Entrext, you will have the exciting opportunity to take end-to-end responsibility for one of our micro-SaaS product concepts. Your role will involve generating and refining product ideas aligned with the company's vision and market opportunity. You will conduct rapid validation through market research, customer interviews, and MVP testing. Additionally, you will define the product roadmap, features, UX/UI, and metrics, working closely with engineering and design teams to quickly build and deploy the MVP. Once launched, you will measure key metrics such as activation, retention, and revenue, iterating based on data and feedback. As the owner ...

As an Email Marketing Automation Expert at our Mohali location, you will be responsible for owning the end-to-end email strategy and execution across the sales and marketing funnel. Your role will involve collaborating with both sales and marketing teams to drive engagement, nurture leads, and generate conversions. Key Responsibilities: - Plan, build, and execute email marketing campaigns using marketing automation platforms such as Zoho, HubSpot, Mailchimp, ActiveCampaign, etc. - Design and optimize automation workflows for lead nurturing, onboarding, retention, and re-engagement. - Manage IP/domain warming strategy for new email domains or tools to ensure high deliverability and sender rep...

You will lead, mentor, and manage a team of student counsellors to ensure their growth and success. This includes creating individual and team development plans with a focus on performance improvement, communication skills, and domain knowledge. Additionally, you will be responsible for setting performance targets, monitoring team metrics such as conversion rates, call quality, and student satisfaction, and conducting regular training and upskilling sessions for the team. In cases of high-priority leads or escalated student cases, you will personally handle them to ensure resolution. Tracking and analyzing counselling metrics will be essential to derive insights and continually improve overa...

As an experienced candidate, you have the opportunity to take our Shorts & Reels content from 0 to multi-million followers and establish it as a repeatable growth engine for our apps. Your responsibilities will include: - Owning YouTube Shorts + Insta Reels end-to-end: from generating ideas and scripts to editing, posting, and continuous iteration. - Building a small but efficient team of writers, editors, and thumbnail/cover creators and managing them like a product team. - Monitoring and analyzing various metrics daily, such as Shares per 100 views, Swipe Through Rate (STR), Average Plays per Viewer (APV), Retention graph, follow rate, saves, and comments. - Conducting ruthless experiments...

As a Strategic Growth Init Counsel Manager at Accenture, you will be an integral part of the Global Legal Network (GLN), a team of professionals operating globally to deliver value and innovation. Your role will involve partnering with Legal teams across Accenture to enhance efficiencies and centers of excellence related to Legal services. With a minimum of 8 years of relevant experience, ideally in advising on technology product development or transactions, you will be responsible for providing Legal Support for the Technology business team in assessing new service and product offerings and preparing them for the market. Key Responsibilities: - Provide Legal Support for the Technology busin...

About The Role Skill required Contract Management - Contract management Designation Strategic Growth Init Counsel Manager Qualifications Any Graduation Years of Experience 13 to 18 years What would you do? Global Legal Network (GLN) is a group of professionals operating globally from 10 countries. It provides a broad spectrum of differentiated services - focused on delivering value and innovation. We partner with Legal teams across Accenture to build efficiencies and centres of excellence related to Legal services; and through our size, geographic spread and language diversity, the Global Legal Network is able to drive quality, agility and speed in our services, aligned to Accentures relentl...

Role Overview: As the Vice President of Product Management at Darwix AI, you will be responsible for owning the end-to-end product charter. This role requires setting the vision, strategy, and execution frameworks to accelerate Darwix AI's transition from a high-growth scale-up to a global category leader. Reporting directly to the CEO, you will manage the entire product organization, including product managers, designers, and analysts. Collaboration with Engineering, AI Research, Sales, and Customer Success teams is crucial to deliver revenue-driving capabilities. Key Responsibilities: - Develop a three-year product vision positioning Darwix AI as the default GenAI operating system for glob...

Role Overview: As a Senior Product Associate in Consumer and Community Bankings Credit Card business at one of the world's most innovative financial organizations, you will be responsible for leveraging your expertise in product development and optimization. Your role will involve collaborating with various stakeholders, analyzing metrics, and conducting user research to bring impactful initiatives to the market. You will be instrumental in building new solutions that creatively and elegantly address client needs. Key Responsibilities: - Support the ongoing development, prioritization, and execution of the product roadmap in partnership with stakeholders across the Consumer Branded Card busi...

You are a highly skilled and hands-on AI Solution Architect being sought to join a team dedicated to driving the development of a cutting-edge AIOps platform. Your role will involve designing and implementing AI-driven solutions that enhance automation, observability, and incident response across complex enterprise environments. **Key Responsibilities:** - Architect and lead the development of an enterprise-grade AIOps platform utilizing machine learning, deep learning, and advanced analytics. - Design scalable AI pipelines for anomaly detection, predictive analytics, root cause analysis, and intelligent alerting. - Collaborate cross-functionally with engineering, DevOps, and IT teams to int...

We are looking for a dynamic and experienced Talent Acquisition Director to lead the hiring strategy for our Global Capability Center (GCC) client in Hyderabad. The role will drive end-to-end recruitment for Technology, Engineering, and Corporate/Functional roles while partnering closely with global and regional stakeholders. The ideal candidate will be a data-driven leader with strong communication, stakeholder alignment, team leadership, and proven ability to scale hiring in a fast-paced aviation environment. Key Responsibilities Talent Acquisition Leadership Drive and own the complete TA strategy for Technology, Engineering, and Functional hiring across the GCC. Build robust talent pipeli...

Role Overview As a Data Analyst/Engineer at SCG in India, your main responsibility will be to transform raw data into valuable insights that will contribute to business growth, operational efficiency, and customer value. Key Responsibilities - Collect, clean, and analyze data from sales, supply chain, and operations. - Build dashboards and reports to facilitate decision-making processes. - Identify patterns, trends, and areas for improvement within the data. - Work closely with cross-functional teams to establish key performance indicators (KPIs) and metrics. - Support data governance and maintain appropriate documentation practices. Qualifications - Bachelors degree in Data Science, Statist...

As the IS Organizational Effectiveness Manager Scrum Master at Amgen, you will play a crucial role as a servant leader and coach, enabling Agile teams to deliver business value through the Scaled Agile Framework (SAFe). Your responsibilities will include facilitating Agile ceremonies and SAFe events, coaching teams and stakeholders on Lean-Agile principles, managing risks and dependencies, and driving continuous improvement across product teams within Amgen's Technology (IS) organization at AIN. Key Responsibilities: - Facilitate Agile ceremonies such as Sprint Planning, Daily Stand-ups, Reviews/Demos, Retrospectives, and SAFe events like PI Planning, Scrum of Scrums, Inspect & Adapt. - Coac...

As a Customer Success Specialist at MetroLeads, your role is to guide customers through their journey with the product, ensuring their success and satisfaction without the need for technical expertise. You will be instrumental in onboarding new users, translating their business goals into actionable plans, and providing ongoing support to make sure they get the most out of MetroLeads. Key Responsibilities: - Welcome new users, set up their accounts, and demonstrate how MetroLeads can streamline their work processes. - Develop personalized action plans based on customer goals to optimize their sales performance. - Provide prompt and friendly assistance via email, chat, or phone, addressing qu...

You will work closely with department heads and supervisors to identify current and future staffing needs, ensuring alignment with production schedules and business objectives. - Utilize various channels such as job boards, social media platforms, professional networks, and community partnerships to source potential candidates. - Conduct initial screenings and coordinate interviews to assess candidates" qualifications, ensuring they meet the specific skill sets required in the manufacturing sector. - Oversee the entire recruitment process from job posting to onboarding, ensuring compliance with company policies and employment laws. - Build and nurture a pipeline of potential candidates for c...

As a Talent Acquisition Lead, your primary responsibility is to attract and retain top talent within the industry to meet the business requirements. You will work closely with the founders" office and other stakeholders to understand the hiring needs of the business and ensure they are fulfilled. Core Responsibilities: - Developing recruitment strategies: Create and implement strategies to attract top talent, including building relationships with external recruiting partners, sourcing candidates through online job boards and social media, and executing targeted recruitment campaigns. - Collaborating with hiring managers: Partner with hiring managers to comprehend their recruitment needs and ...