Client Experience Analyst LSEG (London Stock Exchange Group)

3.0 - 7.0 years

0 Lacs

karnataka

On-site

The Client Experience Team sits within the Benchmark and Index Management division of FTSE Russell and is responsible for enhancing and maintaining a positive relationship with clients by ensuring their needs are met and their expectations are exceeded. The team is critical to creating a seamless and personalized experience, contributing to client satisfaction, retention, and loyalty. The Client Experience Analyst Team Lead is a critical role responsible for managing a team of client experience analysts. You will lead and mentor the team, oversee inbound client queries, define and monitor key performance metrics, collaborate with key stakeholder teams, act as an escalation point, coordinate ...

Posted 4 days ago

AI Match Score

Apply

Client Experience Analyst LSEG (London Stock Exchange Group)

5.0 - 9.0 years

0 Lacs

karnataka

On-site

The Client Experience Team is an integral part of the Benchmark and Index Management division at FTSE Russell. Your role as a Client Experience Analyst Team Lead involves ensuring a positive relationship with clients by meeting their needs and exceeding their expectations. You will be responsible for handling client inquiries related to a wide range of data, including global benchmarks, domestic indicators, and thematic indices. Collaborating with the Client Experience Management team, you will provide top-notch service by directing queries to the appropriate team or responding directly. As the Client Experience Analyst Team Lead, you will lead a team of client experience analysts, providing...

Posted 2 months ago

AI Match Score

Apply

Client Experience Analyst LSEG

3.0 - 7.0 years

0 Lacs

karnataka

On-site

The Client Experience Team sits within the Benchmark and Index Management division of FTSE Russell and is responsible for enhancing and maintaining a positive relationship with clients by ensuring their needs are met and their expectations are exceeded. The team is critical to creating a seamless and personalised experience, contributing to client satisfaction, retention and loyalty. The Client Experience Analyst Team Lead is a critical role and the team is responsible for dealing with client enquiries across the range of data produced on a real-time and end of day basis. This encompasses the thousands of indices calculated daily, from global benchmarks to the primary domestic indicators, de...

Posted 2 months ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.