0.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

The Client Experience Team sits within the Benchmark and Index Management division of FTSE Russell and is responsible for enhancing and maintaining a positive relationship with clients by ensuring their needs are met and their expectations are exceeded. The team is critical to creating a seamless and personalised experience, contribution to client satisfaction, retention and loyalty. Responsibilities: Be responsible for the inbound client day to day queries on licensed data products and services. Define and monitor key performance metrics. Collaborate with key stakeholder teams to promote client issues, find opportunities for streamlining processes and drive efficiency. Act as an escalation ...

Posted 1 month ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.