Support the MIM Finance organization in the area of billing, finance, accounting and reporting activities for MetLife s Investment Management business. Specific areas of responsibility include - Financial reporting, Financial close, Treasury / Cash Management and Expense reporting. Financial Reporting: Provide analysis to support for Revenue by account and by client and US GAAP/ IFRS Monthly / Quarterly Financial Close: o Review daily bank statement o Review wires to move funds between MIM accounts o Download the monthly bank statements identified accounts. Identify the monthly bank fees and interest debits and credits and prepare monthly journal entries for Finance review. o During monthly/quarterly close, download actual general ledger balances using HFM, format and send to Whippany to review. o Distribution of Expense Projection Reports to Regions o Create Individual file for ASIA/EMEA/LATAM/Mr B and Alico o Send emails based on distribution list (updated monthly if necessary) to regions. o Verify that all AUM is present in Revport prior to running accruals o Run monthly accrual for Privates, Private ABS, Resi WL, non-LCP High Yield and Index o Upload the RE Equity & LP Funds monthly accrual template; run the monthly accrual. o Run the Accrual compare report to do a comparison of the current month s accrual to the prior month. o Download the monthly transaction report out of Revport. o Monitor bank statement for cash payments; apply payments against invoices in Revport o Prepare month-end open invoices by client report o Perform FX trades for non-USD wires in FXCM o Perform monthly bank reconciliations for MIML GBP, MIML Euro and MIML USD accounts o Reconcile month end cash balances in Cadency using bank recs as support o Liaise with CashRecUnit to resolve open items o Monitor bank statement and identify cash receipts; facilitate processing in PeopleSoft o Create dynamic reports from monthly GA detail of expense, AUM, basis points (bps) o Reports by segment, expense type and asset sector with comparisons to actuals, projection and plan o Create invoice for billing to counties o Create journal entries and to PeopleSoft o Expense team approve journal entries o Summary for billing by revenue and AUM by legal entity rollup, by region, profit Knowledge, Skills and Abilities Education Chartered Accountant Graduate in Accounting / Commerce / Business Administration Experience Professional from the Operations with at least 6+ years working experience. Four years and above experience in financial services accounting/reporting preferred. Understanding of accounting and Insurance Industry products is a mandate. Knowledge and skills (general and technical) Exposure to Various Reconciliations type Basic Understanding of Insurance Products Intercompany Settlements/ Reconciliation GAAP and IFRS Basic & Advance MS Excel (Vlookup, Pivot Table, Sumifs, basic VBA coding etc.) Monthly Accruals Booking and Clearing Skills - Customer Service Skills - Problem Solving/Analytical Ability Judgement & Decision Making Skills - Handle Multiple Tasks/Time Management Strong communication & analytical skills required. Skills - Spoken English Experience in Investments accounting experience a plus. IT Background (MS Office) Performance Management Skills Other Requirements (licenses, certifications, specialized training - if required) Candidate should be well versed with accounting packages. Knowledge of People Soft, Hyperion, Revport and Elecktra etc. will be an advantage. Knowledge of Lean Principles and its application in the process is preferred. Working Relationships Internal Contacts (And purpose of relationship): Associate accountants for monitoring performance, escalation handling, clarifying concerns, and providing feedback and support Unit Manager/ Manager and AVP/VP for the purpose of settling issues left unresolved by self and monthly evaluation of performance Other AM/ TLs for seeking cooperation and best practice sharing Subject Matter Expert for work thread related issues and escalated transactions QCA for the purpose of feedback and audit Trainers for the purpose of Pre-process and Process training Coordination with other teams within GOSC External Contacts (And purpose of relationship) - If Applicable SME / Trainers at the client end for training. Liaise with stateside team for production related requirements. Reporting and performance review connect with Stakeholders Client s various lines of businesses for follow-up work for closure of open unreconciled accounting items.

Summary of Position Responsibilities: The Modelling & Actuarial Solutions (M&AS) team is responsible for delivering actuarial modelling solutions in accordance to enterprise & regional objectives by building robust, scalable actuarial solutions and to further increase the coverage for the use of Prophet within the organization, whilst enforcing MetLife s Modelling & Acuarial Solutions Prophet standards and MetLife s Actuarial Practices. This role is responsible for working within the M&AS: Global Systems Development (GSD) Team to develop and deliver Prophet global libraries for internal regional MetLife customers. This will involve: Supporting the Prophet Asset Liability Strategies Library through the software development life cycle Providing support to customers on the above libraries through: o Responding to queries o Reviewing model setups as required o Hot fixes to requirements and issues (subsequently integrating them into the library) o Documentation and training Collaborating with M&AS Teams, Other Actuarial Teams, and IT to develop Prophet models Working with all Customers to provide seamless experience in using the above-mentioned global libraries Key working relationships ALM Team ; Modelling & Actuarial Solutions Regional Teams ; IT; FIS Principal Accountabilities of Position: Key Responsibilities: Manage and maintain Prophet ALS library to serve customer requirements: o Interacting with Customers to understand evolving requirements o Involved in the development, testing and documentation of all changes to the global libraries o Manage merges of new FIS library releases into existing versions Build Prophet models in line with MetLife s Modelling & Actuarial Solutions Prophet coding standards Perform testing activities to provide quality assurance to the customer Continuously engage with Customers to help resolve queries and provide expertise wherever needed Key Performance Indicators (KPIs) of Position: Making sure the ALS global library is developed to specifications and tested to be aligned with MetLife Actuarial Practice Standards Training and documentation are sufficient to ensure that Customers and Team members can upskill Contributing towards good team morale and positive team engagement and professional development Ensuring excellent communication between Noida-based team and stakeholders based in different geographical locations Taking demonstrable ownership of work; clearly flagging any issues and goal delivery concerns to senior leadership team Essential Experience, Skills and Competencies: Essential experience, skills and competencies: Nearly qualified actuary from a recognized professional body or qualified by suitable experience 6+ years of actuarial experience Ability to find solutions within agreed timescales Excellent ability to communicate in English, (both written and verbal) Good business acumen Exposure to actuarial modelling software (preferably Prophet) Advantageous skills and experience: Ability to program in various mainstream languages Knowledge of other modelling platforms, for example Python, MG ALFA, etc. or strong programming skills (mainly VB, VBA, C++) Knowledge of financial reporting in Solvency II, IFRS17, Economic Capital and Embedded Value Experience in ALS development, extended formulate and asset modelling knowledge

The incumbent will be required to be a part of Remittance Operations function., responsible for processing various types of transactions in the assigned process and assist process FLM to maintain process health and SLAs. Process billing and remit related requests for various MetLife products across Small, Regional and National markets Follow up with required stakeholders for additional/ missing information or any other relevant task that is important for drawing closure on a case Ensure that the allocated inventory/ tasks are completed within recommended timelines and accuracy thresholds Build excellent business relationship with customer groups, peers and seniors Able to work as a natural team-player in the business functions Maintain cordial communication with internal and external stakeholder with regards to process and issue resolution Responds promptly and calmly to changing events and situations Effectively responds to actions and reactions when faced with difficult situations, negativity in the workplace, or corporate policies that may not be agreed with Bachelor s degree (Any Stream) or diploma with a minimum of 15 years of education Professional with 1 - 3 years of work experience in Insurance industry preferably under Insurance Good knowledge of MS office - Excel, Word, PowerPoint, Microsoft teams, Outlook Email interpretation skill Excellent communication (Written & Verbal) and comprehension skills Ability to work various shifts within hours of operation. Flexibility is a must, as shift can/ will change to meet business needs.

Prepare monthly, quarterly, & annual reporting for several invested asset classes and investment vehicles (securities, mortgage loans, real estate, and investment subsidiaries). Reporting includes monthly, quarterly, and annual management reports, footnote, MD&A and XBRL disclosures for SEC, GAAP or STAT audits. Evaluate and interpret on a timely basis the impact of new accounting, regulatory and/or SEC requirements on investment accounting reporting functions, including the establishment and maintenance of accounting, reporting, and compliance support systems, policies and control procedures. Prepare financial statements for standalone investment companies. Partners with D&T, Internal Audit and SOX to achieve signoff on quarterly and annual footnotes, MD&A and investment subsidiary financial statements and disclosures. Prepare annual GAAP and STAT disclosure checklists. Review XBRL detail, block and table tags. Plan workflows for all deliverables in advance of quarter end. Prepare investment analytic attribution analyses. Gather information to anticipate and understand investment trends and transactions. Complete special requests and ad-hoc reports as requested. Prepare Realized Gain/Loss reporting as per US GAAP Regional Net Investment Income quarterly master file updates. Screen Unrealized Loss by aging bucket, focusing on the population in an unrealized loss >20%. Variable Interest Entity Holdings screening - to screen MetLife holdings for potential variable interest entities which require disclosure and/or consolidation as per US GAAP Analyze data and process flows to improve accuracy. Interaction with various levels of management across different departments within the organization.

Job Description - JAVA Position Title: Assistant Manager Reports to (Responsibility Level): Supervises: NA Location: Noida Global Grade: GG 10 Complexity: PID/s Load Mapping: Expecting someone with minimal guidance and direction to perform development of frontend using Java programming. Someone who has acumen and interest to learn and work on new technologies in process Automation. Someone with good problem-solving skills, has understanding the important of delivery timeline and can operate independently Involvement in solution planning Convert business specifications to technical specifications Write clean codes and review codes of the project team members (as applicable) Adhere to Agile Delivery model Able to solve L3 application related issues Should be able to scale up on new technologies Should be able document project artifacts Education, Technical Skills & Other Critical Requirement Education B. Tech/MCA Experience (In Years) 5-7 years Technical Skills Java, Rest API Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops Not applicable

Job Description - Java Developer Position Title: Unit Manager Function, Responsibility Level: Reports to (Responsibility Level): Supervises: Location: Global Grade: Cost Center (85 series): Complexity: PID/s Load Mapping: One should have good hands-on exposure on Core Java development. One with minimal guidance should be able to design and implement complex solutions. One should be able to adopt with new technologies or technological changes in an Agile environment. 1. Design and develop complex cloud-based hybrid mobile applications from the scratch. 2. Design and develop scalable and resilient micro services 3. Create and configure CI/CD and build pipelines 4. Creation of highly reusable and reliable UI components 5. High levels of ownership of systems in your team 6. Collaborate within the team and with other stake holders. 7. Writing code based on widely accepted coding principles and standards. 8. Contribute in all phases of the product development life-cycle 9. High degree of professionalism, enthusiasm, autonomy, and initiative daily 10. Demonstrate high level of ownership, leadership, and drive in contributing innovative solutions. 11. Ability to work within a team environment 12. Experience interfacing with both external and internal customers at all levels 13. Demonstrated ability to analyze problems and understand the necessary components of a solution through analysis, planning, evaluation of cost/benefit, testing and reporting Knowledge, Skills and Abilities Education Bachelor s degree in computer science, Engineering, Finance/Accounts, or related discipline Experience 7 to 10 years of hands-on experience in Core Java, Advanced Java, Microservices Knowledge and skills (general and technical) Java 8, Spring Framework, Spring Boot, Spring Cloud Micro Services and Message Queues MongoDB or other NoSQL databases Redis, Docker, Bamboo or Jenkins CI/CD, Gulp or Webpack, Maven or Gradle Javascript (ES6), ReactJS or React Native or AngularJS, Node.JS Other Requirements (licenses, certifications, specialized training - if required) Working Relationships Internal Contacts (and purpose of relationship): MetLife internal partners External Contacts (and purpose of relationship) - If Applicable MetLife external partners

Position responsible for customer conservation. Ensure premiums are reconciled on a monthly basis with Groupfacts (application). Process manual premium payments on all groups to coordinate timely claim payments to insureds and commission payments to agents/brokers. Resolve delinquent customer premium. Communicate status to group policy owners (employers), employees, regional sales offices, and brokers. Job Responsibilities Essential Functions Point of contact for delinquent customers. Track and follow-up with customer until case is paid to current or terminated and referred to collections. Ensures Specialty Market objective of World Class Customer Service is met. Ensure that the assigned targets are met in accordance with SLA, compliance standards and internal standards. Prioritize daily workload to ensure a specified turnaround time (TAT) objective is maintained. Research and resolve billing inquiries and discrepancies for delinquent accounts with policy owner (employer), agents/brokers, and group sales offices. Ensure adherence to established attendance schedules. Continually monitor Delinquency Reports and notify group sales offices, policy owner and broker of past due account status to conserve business. Continually monitor lockbox report to resolve unallocated premium. Coordinate with legal on bankruptcy cases as appropriate. Review/Audit new case census data for accuracy of first bill. AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance. Agents for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required. Subject Matter Expert for the purpose of work thread related issues and escalated transactions. QCA for the purpose of feedback and audit. Trainers for the purpose of Pre-process and Process training. Any other essential function that may occur from time to time as directed by the Supervisor.

Review of the beneficiary forms and enrollments forms for acceptability of claim processing Updating details with beneficiary and enrollment requests, changes, designations, and initial solicitation at implementation Sending confirmation note to the customer Research of previously submitted information when needed

Basic Function Initiating Broker/GA/TPA, Add/Change/Remove request submitted by the group customer, sales service team and resolving the related queries/escalations for assigned brokers/GA/TPA of varying complexity. Meets quality and customer service expectation levels set by the organization guidelines. The key deliverables of the role will include but will not be restricted to the details below: Essential Functions Review of the request and form for acceptability Partnering with different stakeholders and resolve broker compensation related queries/escalations received from various departments/stakeholders through emails & calls. Updating systems with broker/GA/TPA details, commission rate and send external confirmation communication email. Implement corrective actions, as needed, to ensure correct comp release for brokers/GA/TPA Assisting vintage team members, supervisor and/ or management in developing or providing process related information, required solutions and responses

MetLife is looking for Team Leader- Technology Services to join our dynamic team and embark on a rewarding career journey. Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team

This position is responsible for design, implementation, and support of MetLifes enterprise data management and integration systems, the underlying infrastructure, and integrations with other enterprise systems and applications using AIX, Linux, or Microsoft Technologies. Provide technical expertise in the planning, engineering, design, implementation and support of data management and integration system infrastructures and technologies. This includes the systems operational procedures and processes. Partner with the Capacity Management, Production Management, Application Development Teams and the Business to ensure customer expectations are maintained and exceeded. Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise. Identify and resolve complex data management and integration system issues (Tier 1 support) utilizing product knowledge and structured troubleshooting tools and techniques. Support Disaster Recovery implementation and testing as required Experience in design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java ) Begin tackling organizational impediments Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills and Abilities Education Bachelors degree in computer science, Information Systems, or related field. Experience 3+ years of total experience and at least 2+ years of experience in Informatica applications implementation and support of data management and integration system infrastructures and technologies. This includes the systems operational procedures and processes. Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise. Informatica PowerCenter Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge Enterprise Scheduling Knowledge (Maestro) Troubleshooting Communications CP4D Datastage Mainframe z/OS Knowledge Experience in creating and working on Service Now tasks/tickets Other Requirements (licenses, certifications, specialized training - if required) Working Relationships Internal Contacts (and purpose of relationship): MetLife internal partners External Contacts (and purpose of relationship) - If Applicable MetLife external partners

Minimum 1-2 years of experience in a blended process of insurance or related industry. Communication skills - should be able to read, interpret business documents. Good oral/written communication Proficiency in English - Spoken and Written Analytical and interpersonal skills Escalate issues if required Data gathering ability/ Eye for detail Team work/ Managing Self / Adaptability Ability to work successfully in production driven environment Adaptability to change Ability to work on routine/standardized transactions Ability to work on multiple applications simultaneously

Understanding of basic Finance Operations/Accounting (proficiency in MS Excel is must) Working knowledge of Work Order (SOW-PO) Processing, Invoice Processing and Accrual & Billing is desirable (will be trained on the tools in house) Should have Effective Communication (Oral and Written both), Interpersonal and Analytical Skills Ability to precisely coordinate, track and maintain large amounts of data from various initiatives. Analytical decision making including but not limited to match invoices/actual to accruals. Review, Monitor, Analyze "Actual & Accrual" and Report Program/Project/Consultant level breakdown information. Follow up with Program/ Project Managers and various other stakeholders on Work Orders, Invoices and Accruals. Should be able to understand Project Life Cycle and related Financials (Planning, Forecasting and Billing). Compiling data from source files and creating Reports on Excel and presenting them in predefined format ( These reports are created for high level management to view results and performance levels of various financial related activities) .

Timely and accurate analysis of actuarial balances on existing business for Regulatory Reporting, SII, ORSA and VNB; Timely and accurate analysis of business and capital plans; Explanation of variance between reported results and previous plans; Liaison with Financial Controllers to ensure suitable and consistent reserving and accounting practices; Assistance to the Chief Actuary and senior management team in the continuous monitoring of the adequacy of capital resources, and analysis of the solvency balance sheet as well as new business premium rates and propositions; Interpretation/analysis of experience studies and the determination of best estimate assumptions and provisions for adverse deviation (PADs) where applicable for reserving; Error free, clear communication of results via reporting templates, memos, reports or presentations

1. Complete pre-certification Completeness checks (PeopleSoft GL to Cadency Reconciliations). 2. Handling admin activities like User Assignments/reassignment, GL extract Uploads, System level reconciliation in accordance with SLA and deadlines. 3. Data completeness/Feed management/Job monitoring & Scheduling for ReconNet tool. 4. Develop & Configure Auto Match Rules. 5. Maintenance of database configuration(s). 6. Develop new data mappings to translate raw data into reconciliation tool-ready format. 7. Partner with Balance Sheet Account owners to obtain support and document reconciliation issues. 8. Experienced and capable of executing assignments as part of a team and independently within assigned timelines. 9. Assist in other Balance Sheet Control projects or initiatives as requested by stateside team. 10. Analyze and research discrepancies and do regular follow-ups with LOB s (line of businesses). 11. Ensure that the assigned targets are met in accordance with SLA and Internal standards. 12. Ensure adherence to established attendance schedules. 13. Review of the work performed by the Associate 14. Demonstrates strong analytical, prioritization & time management skills 15. Create and maintain process documentation Knowledge, Skills and Abilities Education Graduate in Accounting / Commerce / Business Administration with at least 15 years of education. Experience 4 years of work experience with exposure to accounting and reconciliation is required as an associate. Experience required in accounting and reconciliation tools , tool administration experience is preferred. Knowledge and skills (general and technical) General Good computer navigation skills Good keyboarding speed Good knowledge of complete MS Office suite Process - Technical Power Bi, Tableau Experience. Experience in various Reconciliation processes like Investments, Intangible Assets, Tax, Actuarial, Payables & Receivables, Cash, Suspense, Inter Company etc. Understanding of Balance Sheet Certification, Variance analysis Working knowledge on Accounting, Reporting and Reconciliation applications like Cadency, Essbase, HFM, Oracle PeopleSoft GL, Frontier and CUBUS. Knowledge of Lean principles and CMMI is preferred. Process - Communication Skills Communication skills, Team communicates with MetLife employees at all levels including Controllers Should be able to read, interpret business documents and possess excellent oral/written communication skills Should be able to initiate and respond to unscripted oral / written communication Other Requirements (licenses, certifications, specialized training - if required) Good knowledge of on Accounting, Reporting and Reconciliation applications (for e.g. Cadency, Blackline, Oracle Account Reconciliation Cloud Services etc.), Essbase, HFM, Oracle PeopleSoft GL, and CUBUS. Knowledge of Lean principles and their application is preferred.

Technical Skills Computer navigation skills Keyboarding and data entry speed (minimum 20 wpm with 90% accuracy) Working knowledge of MS Excel and MS Word. Understands basic principles of accounting. (Preferred) Process Specific Skills Effective communicator / Speaks clearly & succinctly. Strong understanding and comprehension of the English language Knowledge of Insurance principles in relation to the US Insurance industry Knowledge about US Culture Soft skills (Minimum) Communication skills should be able to read, interpret business documents. Good oral/written communication Analytical and interpersonal skills Escalate issues if required Data gathering ability/ Eye for detail Team work/ Managing Self / Adaptability Ability to work successfully in production driven environment Adaptability to change Ability to work on routine/standardized transactions Soft Skills (Desired) Self disciplined and result oriented Ability to multi task Ability to work effectively as part of a team

We are seeking an experienced Lead Cloud Engineer to join our team. The ideal candidate will have extensive experience with Azure cloud services, Terraform, and Azure DevOps. As a Lead Cloud Engineer, you will play a pivotal role in developing and maintaining our Azure infrastructure, ensuring high performance, security, and cost efficiency. You will be part of a team of cloud engineers, collaborate with cross-functional teams, and drive the adoption of new Azure technologies. Lead the development and maintenance of Terraform modules for Azure deployments. Establish and maintain Azure service configuration standards and processes. Integrate the latest Azure services to meet the evolving needs of the company. Optimize cloud resource usage to reduce expenses while maintaining performance. Implement security best practices and ensure compliance with industry standards. Continuously improve the efficiency and performance of Azure cloud services. Prepare operations teams for effective customer support and ensure operational excellence. Monitor and address health advisories proactively.

Position Summary: The Shared Application Platform Engineering team is to provide the enterprise configuration and support for integration technologies such as IBM Middleware tools like MQ and ensure the platform stability and process improvement. Responsibilities include planning, support, and implementation of application platform infrastructure to include operational processes and procedures. Job Responsibilities: Handle MQ Admin BAU activities such as manage QMGRs Objects/maintenance/patching/ configurations etc. Should have knowledge on SSL Certificate management, security vulnerabilities in MQ Scheduling and Monitoring MQ backups performing housekeeping and daily health check Install Configure IBM MQ Support Project for MQ upgrade or migrate to new version and apply Fixpack /Interim Fixpack , R efresh P ack/ I fix etc . Setting up new QMGRs and its object Investigate and Troubleshot issues in MQ Knowledge on Performance Tuning or optimizing of MQ Coordinate with Systems Administrators, UNIX, Network and DBAs, scheduling and implementing software patches upgrades Support development/functional teams with performance tuning and troubleshooting issues Co- ordinatr with IBM vendor Monitor and acknowledge Incidents / Change-Tickets / SRs / Problem-Tickets within SLA Working Knowledge on RCAs SIPs Automating tasks Provide Support for MQ DR activity Basic knowledge of shell scripting or Ansible to manage create MQ admin related tasks for automation Good communication, written skills interacting with Client Stake holders Create knowledge base documents and SOPs for the Middleware support Handling Problem management calls and provide the RCA for the P1/P2 issues Good knowledge on IIB and/or APIC Basic knowledge on IBM-CP4I and/or OpenShift Container Platform (OCP). Education: Bachelors degree in computer science, Information Systems, or related field Experience: 7+ years of total experience and at least 4+ years of experience in Middlware applications like MQ Admin BAU activities such as manage QMGRs Objects/maintenance/patching/ configurations. Install Configure IBM MQ Scheduling and Monitoring MQ backups performing housekeeping and daily health check WebMethods WebSphere Message Broker (WMB) IBM Integration Bus (IIB) CP4I ACE MQ IBM API Connect v10 App Connect Professional (Cast Iron) Linux / AIX SDLC SSL Good to Have : Open Shift (Kubernettes) Ansible (Automation) Elastic Azure DevOps YAML/JSON Python and/or Powershell Agile SAFe for Teams DataPower

Position Summary: This position is responsible for design and implementation of application platform solutions, with an initial focus on Customer Communication Management (CCM) platforms such as enterprise search and document generation/workflow products such as Quadient , xPression , Documaker , WebSphere Application Server (WAS), and technologies from OpenText. While gaining and providing expertise on these key business platforms, the Engineer will identify opportunities for automation and cloud-enablement across other technologies within the Platform Engineering portfolio and developing cross-functional expertise . Job Responsibilities: Provide design and technical support to application developers and operations support staff when required. This includes promoting the use of best practices, ensuring standardization across applications and troubleshooting Design and implement complex integration solutions through collaboration with engineers and application teams across the global enterprise Promote and utilize automation to design and support configuration management, orchestration, and maintenance of the integration platforms using tools such as Perl, Python, and Unix shell Collaborate with senior engineers to understand emerging technologies and their effect on unit cost and service delivery as part of the evolution of the integration technology roadmap Investigate, recommend, implement, and maintain CCM solutions across multiple technologies Investigation of released fix packs, provide well documented instructions and script automation to operations for implementation in collaboration with Senior Engineers in support of platform currency Capacity reviews of current platform Participate in cross-departmental efforts Leads initiatives within the community of practice Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively. Education: Bachelors degree in computer science, Information Systems, or related field. Experience: 7+ years of total experience in designing, developing, testing and deploying n-tier applications built on java, python, W ebSphere Application Server, Liberty, Apache Tomcat etc At least 4+ years of experience on Customer Communication Management (CCM) and Document Generation platforms such as Quadient , xPression , Documaker . Linux/Windows OS Apache / HIS IBM WebSphere Application Server, Liberty Quadient , xPression Ansible Shell scripting (Linux, Powershell ) Json/Yaml Ping, SiteMinder Monitoring Observability (Elastic, AppD , Kibana) Troubleshooting Log Performance Analysis OpenShift

1. Managing the requests coming in MGCC queue in Beeline tool (Resource matching, Onboarding extension approvals for temp resources) 2. Maintaining Resource Tracking Mailbox (addressing beeline resource tracking related queries and requests) 3. Beeline Vendor Setups 4. Sending End Date reports to Hiring Managers to notify them of expiration of their resources 5. Ad-Hoc 6. Regions managed in Beeline are US (Operational at MGCC Jaipur), LatAm, Mexico, EMEA (Europe, Middle East and Africa) and ASIA (India, Nepal Bangladesh) operational at MGCC Noida 7. Work on the periodic reports; Request Pending Approval, Terminations in Progress, Active Assignment Report, Pending Worker Upload and NEMS Discrepancy 8. Resource Matching and Onboarding task types are processed by Robots which were deployed through RPA initiative in July 2019 (Post onboarding task type is under pre-production) Perform mid-month, month-end and quarter-end activities as per documented desktop procedures. 9. Ensure that the assigned targets are met in accordance with SLA and Internal standards. 10. Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence. 11. Ensure adherence to established attendance schedules.