Company Overview: Our organization is the only provider of television audience viewership measurement in India. Established in 2015, we represent broadcasters, advertisers, and media agencies. Leveraging advanced technology, we analyze the viewing habits of over 210 million TV households, making us the world's largest TV audience measurement entity. Role Objective: The Field Operations Executive will be responsible for end-to-end ownership of field activities within the assigned territory only, ensuring smooth execution of operational tasks. Key Responsibilities: Conduct field operations, including installation, maintenance, and troubleshooting of audience measurement equipment (Meters). Ensure timely Call attendance and reporting of assigned task. Coordinate with internal teams for issue resolution and process improvements. Maintain strong relationships with households and stakeholders to ensure continued participation. Job Requirements: Educational Qualification: Graduate / Technical Diploma (ITI/Polytechnic). Experience: 0-5 years in field operations (freshers can apply). Strong communication skills with fluency in the local language. Good interpersonal and execution skills. Must have a good personality and problem-solving ability. Compensation & Benefits: Travel allowance: ₹4.5 per km (Home-to-Home travel covered). Daily DA allowance. Benefits: Provident Fund (PF), Mediclaim, ESIC, etc. All benefits are over and above of Salary
Job Summary: We need a Virtual Relationship Manager (VRM) who can understand customer data and communicate well. The role involves reviewing panelist details before calling and having informed conversations that help build trust and engagement. Strong verbal communication skills in Telgu/Tamil plus Hindi and English with good active listening and problem-solving ability. Ability to understand and interpret customer data to drive meaningful conversations. Comfortable multitasking across data screens, dashboards, and call documentation. Basic proficiency in Excel, CRM dashboards, and other data or call-handling tools.