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10.0 - 20.0 years
17 - 32 Lacs
bengaluru
Remote
Dear job seekers, We are hiring for OSS/BSS domain specialist for Business analyst role who is available immediately. Acl digital is hiring for remotely for OSS Business Analyst Telecom Domain Role: OSS Business Analyst Telecom Domain Work Location: Remote Experience: 9 Years to 20 Years Notice Period: Immediate(Must) Job Title: OSS Business Analyst Telecom Domain Location: Remote Job Type: Full-Time Experience: 9 Years 20+ Years Job Summary: We are looking for an experienced OSS Business Analyst with a strong background in Telecom, OSS systems, and COTS products (Cramer/Granite) . This role requires hands-on experience in business analysis, process optimization, and solution design for telecom inventory and operations environments. The ideal candidate will be capable of leading cross-functional workstreams and driving successful OSS implementations. Key Responsibilities: Act as a bridge between business stakeholders and technical teams , capturing and translating requirements into functional specifications. Lead or contribute to OSS implementation projects, especially related to inventory systems and COTS products like Cramer or Granite . Conduct process analysis , mapping, and re-engineering activities across telecom operations. Identify areas for process improvement and support successful adoption of new practices. Collaborate with clients and internal teams to gather requirements, conduct gap analyses, and define business rules. Participate in project planning, testing, deployment, and post-implementation reviews. Work closely with technical leads, developers, and architects to ensure accurate and timely delivery. Support solution demonstrations and training sessions as needed. Required Qualifications: Bachelor’s degree in Business Analysis, Computer Science, Engineering, or a related field. 10–20+ years of overall experience in functional and/or technical lead roles . Minimum 5 years of hands-on experience in Telecom/Communications industry , focusing on OSS operations and implementation. Strong domain knowledge in Inventory Systems , OSS architecture, and COTS products like Cramer or Granite . Experience in multi-dimensional process improvement functions. Willingness and ability to travel as per project needs . Desired Skills: Proficient in MS Office tools – Excel, Word, Outlook, Visio. Experience with Business Process Management (BPM) tools. Demonstrated ability in process mapping and improvement identification . Experience leading small-scale functional workstreams with successful implementation outcomes. Knowledge of applied business practices in Telecom, Broadband, and Communications domains. Familiarity with Blue Planet Product Suite is a strong plus. Understanding of telecom-related business processes such as network planning, pricing, and service provisioning . Thanks & Regards Amit Kumar
Posted 8 hours ago
10.0 - 20.0 years
20 - 35 Lacs
bengaluru
Remote
Dear jobseekars, Greeting from ACL Digital We are hiring for Professional Services Solution Architect for Remote. Job Title: Professional Services Solution Architect Location: Bangalore Experience: 8 to 25 Years Employment Type: Full-time Work Mode: Remote Job Summary: Position: Professional Services Delivery Architect The Professional Services Solution Architect is a critical multi-dimension role in the Professional Services organization. The position is a post sales role and is responsible for the delivery of business-critical solutions for Blue Planet customers, delivering repeatable high-quality solutions with the Professional Services project teams. This is a regional role and the Solution Architect is expected to collaborate with the global Solution Architect teams to ensure that Blue Planet Professional Services deliver consistently for all Blue Planet customers. The successful candidate is a strong leader who communicates clearly and knows how to drive performance, with a passion for the business and desire to deliver excellence. The ideal candidate will have deep technical knowledge of the OSS domain with a focus on Network Inventory, Design and Management, Discovery and Activation, business process workflow, complex systems integrations, and a thorough understanding of a broad range of telecommunications technologies, as well as good understanding of software development and system integration patterns. The applicant needs to have experience in designing and implementing software solutions that follow a customized off the shelf product pattern. They will have extensive experience working directly with Telco customers, understanding their requirements around OSS software and possess the ability to translate those requirements software solutions across the Blue Planet Portfolio or similar applications. What you will do as a Blue Planet Architect? Your primary activities will include: Provide weekly reports and metrics to the Project Management Office (PMO) and Regional Delivery Director including the overall status and health of the projects within the region Transition project delivery from the Sales team and assume responsibility for the project and aid the Program Manager/Project Manager deliver the solution on time and on budget Provide thought leadership and guidance on resolving complex implementation and solution issues Provide thought leadership and guidance on issues, action items, assumptions, questions, requirements, and items requiring follow up Review and approve Blue Planet Methods design and development solution documents, internal and external test strategies, plans and scripts Educate teams on solutions, best practices, new solutions, competitors, and industry trends Educate teams on the implementation best practices for Blue Planet products and solution offerings Demonstrate advanced subject matter knowledge for Product(s) and continuously develop depth and breadth skills across entire Blue Planet footprint Play a key leadership role in developing consulting and application skills Provide thought leadership and expertise on best practices and use/implementation of Blue Planet Solutions Contribute as an individual, a team member and a team leader Advocate improvements in practice efficiency, services, and processes Conduct customer workshops and design sessions and create resulting technical architecture and design specifications that will drive the entire solution to success, while maintaining a view of scope, timeline, and budget Manage multiple customer engagements, able to dive into the lower levels and recognize and address issues before they become critical Navigate complex client relationships and implementation challenges successfully Identify and mitigate implementation risks through best technical practices for Blue Planet products. Provide critical application configuration knowledge or extensive business process expertise across a range of Blue Planet solutions Demonstrate advanced subject matter knowledge for Product(s) within the defined Practice responsibility Provide thought leadership and best or common practices on business process or solution design Support configuration design sessions by providing expertise and experience Articulate options, risks and benefits during business process and design reviews Use advanced level troubleshooting skills for resolving issues Support advanced solution design and configuration activities. Maintain a detailed understanding of the Blue Planet product offerings and industry solutions Manage internal project tasks and activities Required Qualifications: Demonstrated expert knowledge of the telecoms OSS domain Deep understanding of Telecom Network design and architectures, with broad end to end view across OSS and BSS technologies and ecosystems including associated technologies such as service assurance/analytics, SDN/NFV and cloud infrastructure, service orchestration & OSS automation, mediation, billing & charging, IoT and service exposure. Deep understanding of one or more of OSS Inventory Management, Discovery, Activation, Performance, Fault and Network Device Understanding of the Telco OSS ecosystem and knowledge of one or more of the following inventory systems Amdocs ARM (Cramer), Ericsson Granite, Netcracker, Oracle MetaSolv, etc. Network configuration processes from a functional and technical perspective. Expert domain knowledge in multiple telecom technologies (DWDM, Ethernet, IP, etc) 10+ years overall experience in functional and/or technical lead role 10+ years of communications related industry(s) operational experience and/or implementing OSS projects within those markets. 7+ years leading large global large complex projects and project teams in a vendor Professional Services organization, with knowledge of Cloud-based architecture (AWS) 7+ years managing distributed teams, conducting staff reviews and developing career plans 7+ years in the role of hands-on Solution Architecture in the telco OSS and/or BSS areas Excellent business and technical communication soft skills Project management experience (desired) Regularly interacts across functional areas with senior management or executives to ensure unit objectives are met A bachelor's degree in computer science, management information systems, engineering or a related field is necessary for this position Ability to travel as required
Posted 8 hours ago
3.0 - 5.0 years
5 - 9 Lacs
pune
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Oracle MetaSolv - Network Inventory.Experience: 3-5 Years.
Posted Date not available
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