Deputy Manager / Manager - Information Technology Avalon Technologies

7.0 - 10.0 years

8 - 10 Lacs

chennai

Work from Office

We are looking for a skilled candidate to oversee day-to-day IT operations, infrastructure, and cybersecurity platforms. This role ensures availability, performance, and security across cloud, on-premises, and hybrid environments . The candidate will manage identity systems (JumpCloud, O365, AWS IAM), virtualization (Proxmox), backup (Metallic), and enterprise security solutions (SentinelOne, Netskope, Firewalls, Check Point) . The candidate should lead the IT operations team, manage service delivery, and ensure compliance with security standards while supporting business growth and resilience. Roles and Responsibilities: IT Operations & Infrastructure Oversee daily IT operations, ensuring SLA adherence and system availability. Manage JumpCloud, AWS, Microsoft 365, and Linux environments . Administer Proxmox / Virtualization platforms for hosting applications and workloads. Implement and maintain Metallic Backup & Recovery solutions for critical data protection. Security Operations Manage and monitor SentinelOne EDR for endpoint protection and threat response. Oversee Netskope (CASB / SSE / SWG) for cloud security and web filtering. Administer enterprise firewalls FortiGate, Sophos, and Check Point for network perimeter defense. Enforce security policies: IPS/IDS, DLP, VPN, and Zero Trust access. Work with SOC/SIEM for log correlation, incident detection, and forensic analysis. MDM, Patch & Device Management Implement MDM (Intune / JumpCloud) for device compliance and lifecycle management. Supervise patch management for OS, applications, and firmware. Ensure reporting and analytics on compliance, vulnerabilities, and operational KPIs. Identity, Access & Remote Connectivity Manage advanced IAM with SSO, MFA, and RBAC across AWS, O365, and SaaS platforms. Administer secure remote access (VPN, SASE, Zero Trust). Ensure proper provisioning/de-provisioning of access for joiners/movers/leavers. Monitoring, Logging & Analytics Centralize event logging across firewalls, cloud, endpoints, and backup systems. Generate periodic reports for compliance, security posture, and system uptime . Drive root cause analysis and continuous improvement initiatives. Team & Vendor Management Lead the IT operations team, ensuring knowledge transfer and skill development. Coordinate with vendors (firewall, EDR, backup, cloud service providers). Manage IT asset lifecycle, licensing, renewals, and contracts. Qualifications & Skills: 7 to 10 years of IT experience, with at least 3 years in IT operations/security management. Strong expertise in: JumpCloud, AWS, Microsoft 365 (Exchange, Intune, Defender, Teams) Linux administration & virtualization (Proxmox/VMware/Hyper-V) Backup & DR (Metallic, Veeam, or Commvault) Firewalls: FortiGate, Sophos, Check Point Endpoint Security (SentinelOne) Cloud Security (Netskope CASB/SSE/SWG) Hands-on knowledge of: MDM & Patch Management IAM, MFA, RBAC, PAM SIEM, logging & monitoring tools Familiarity with ITIL practices and ISO 27001 / SOC2 compliance. Strong communication, vendor management, and problem-solving skills. Preferred Certifications ITIL v4 Foundation (required / preferred) AWS Certified SysOps / Solutions Architect Microsoft 365 Enterprise Administrator Expert JumpCloud Core Certification (JCCP) Firewall certifications: Fortinet NSE, Sophos Certified Engineer, Check Point CCSA/CCSE SentinelOne Ranger / Security certifications (CompTIA Security+, CISSP, CISM) Linux / Virtualization (RHCE, LFCS, Proxmox VE certifications) Backup & DR (Commvault / Metallic Certified Professional)

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