12 Messaging Platforms Jobs

As an intern at the company, you will be responsible for assisting with responding to client inquiries through various communication channels such as email, phone, and messaging platforms. Your role will also involve ensuring the timely delivery of services and resolving any issues that clients may encounter. Additionally, you will be required to notify the consignee in case of a failed delivery attempt and work towards improving customer satisfaction while reducing return-to-origin (RTO) rates. Another task included in your responsibilities is NDR calling for KAM verification. The company you will be interning at, Bigship, is India's first business hub that provides comprehensive solutions for e-commerce businesses, including services such as digital marketing, call center support, and automated shipping. Bigship aims to support businesses in their growth by assisting with cost management and task optimization, allowing clients to focus on expanding their operations. Join Bigship and be a part of the success stories of businesses that have benefited from our services.,

As a Sales Lead for our Rich Communication Services (RCS) Messaging Platform, your primary responsibility will be to drive adoption and revenue growth by collaborating with telecom operators, enterprise clients, and key partners. You will have the opportunity to demonstrate how RCS can significantly enhance business messaging, utilizing your strong sales background, in-depth knowledge of telecom and messaging platforms, and a consultative approach to selling. In this individual contributor role, you will be tasked with developing and implementing sales strategies aimed at increasing telco adoption of our RCS platform. Building strong relationships with key decision-makers, including telecom leaders and enterprise brands, will be crucial in identifying and closing high-value opportunities that result in substantial revenue growth. Your ability to articulate the advantages of RCS over traditional SMS and other messaging solutions, coupled with delivering engaging product demonstrations showcasing rich media, chatbots, AI, and analytics capabilities, will be key to your success. Furthermore, you will be expected to create compelling business cases and ROI analyses for clients, collaborate effectively with internal teams to ensure seamless client onboarding, and remain abreast of industry trends, competitive landscape, and emerging technologies in business messaging. Maintaining accurate sales forecasts and driving predictable revenue growth will also be essential aspects of your role. To qualify for this position, you should possess at least 12 years of experience in enterprise sales within the telecommunications, CPaaS, or related fields. A track record of successfully selling technical solutions to telecom operators and enterprise clients, along with a solid understanding of messaging platforms, APIs, and integrations, will be required. Your proficiency in building relationships with C-level executives and stakeholders, navigating complex sales cycles, and crafting persuasive business cases will be critical. Excellent presentation, negotiation, and communication skills are a must, and a Bachelor's degree in business, Telecommunications, or a related field (MBA preferred) is preferred. Key competencies for this role include a consultative selling approach that can translate technical capabilities into business value, strategic account planning and relationship building at the executive level, a deep understanding of telecom operator business models and enterprise messaging needs, the ability to navigate complex organizational structures and multi-stakeholder sales cycles, and financial acumen to develop persuasive business cases and ROI analyses. In return for your contributions, we offer a competitive base salary with a performance-based commission structure, a comprehensive benefits package, the opportunity to shape the future of business messaging with cutting-edge technology, professional development opportunities, and a collaborative and innovative work environment. Join us at Tanla and play a pivotal role in safeguarding our assets, data, and reputation in the industry while benefiting from tremendous growth opportunities in the rapidly evolving telecom and CPaaS space. Work alongside a world-class team in a challenging and stimulating environment where innovation is celebrated. Tanla is an equal opportunity employer that values diversity and is committed to fostering an inclusive environment for all employees.,

Publicis Sapient is looking for Manager / Specialist Technology (Java/Microservices) to join our team of bright thinkers and doers. You'll use your problem-solving creativity to design, architect, and develop high-end technology solutions that solve our clients" most complex and challenging problems across different industries. We are on a mission to transform the world, and you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions. Your Impact: A hands-on solution architect who has delivered at least 3-4 large-scale projects from ground zero and holding experience in building large-scale, high-volume, low latency, high availability, and complex distributed services. Qualifications: Your Experience & Skills: Experience: 10-14 years Proposal and engineering Initiatives - Worked on various client-specific proposals - Manage and grow client accounts - Managed a large-sized team Architecture and Design - Ability to identify, showcase potential solutions, and recommend the best solution based on requirements. - Manage stakeholders to drive key decisions on tools, technologies, user journeys, and overall governance - Experience in object-oriented, SOLID, and DRY principles, reactive programming models, Microservices, and event-driven solutions - Delivered solutions on alternative architecture patterns to meet business requirements - Understands enterprise security, compliance, and data security at the network and Application layer Language & frameworks and Database - Worked extensively on Java language Java 8 and above, having used concurrency, multithreaded models, blocking/non-blocking IO, lambdas, streams, generics, advanced libraries, algorithms, and data structures. - Executed database DDL, DML, modeling, managed transactional scenarios & Isolation levels, and experience with NoSQL and SQL-based DBs in the past. - Extensively used Springboot/ Spring cloud or similar frameworks to deliver a complex scalable solution - Worked extensively on API-based digital journeys and enabled DBT and alternative technologies to achieve desired outcomes Tools - Used build and Automation tools, Code Quality Plugins, CI/CD Pipelines, and Containerization platforms (Docker/Kubernetes) - Used logging and Monitoring solutions like Splunk, ELK, Grafana, etc., and implement technical KPIs. - Extensively used application profiling tools like profiler, Yourkit, Visual VM, etc. Platforms & Cloud Services - Successfully delivered solutions using one of the cloud platforms e.g. AWS/GCP/Azure/ PCF - Integrated with messaging platforms e.g. RabbitMQ/ Kafka/ cloud messaging/ enterprise messaging - Applied distributed caching solutions like Redis, Memcache, etc. Testing & Performance engineering - Memory management, GC, and GC tuning. - Writing JUnit test cases, mocking e.g. Mockito, PowerMockito, EasyMock, etc. - BDD automation tools like Cucumber, JBehave, etc. - Execute performance and security tests addressing non-functional requirements. Education: Bachelors/Masters Degree in Computer Engineering, Computer Science, or a related field Set Yourself Apart With: Any Cloud certification, Modern Technology exposure (AI/ML, IoT, Blockchain, etc.) A Tip from the Hiring Manager: We at Publicis Sapient, enable our clients to Thrive in Next and to create business value through expert strategies, customer-centric experience design, and world-class product engineering. The future of business is disruptive; transformative; and becoming digital to the core. We seek the (Passionate Technologists) who are - Deeply skilled, bold, collaborative, flexible - Reimagine the way the world works to help businesses improve the daily lives of people, and the work Additional Information - Gender-Neutral Policy - 18 paid holidays throughout the year. - Generous parental leave and new parent transition program - Flexible work arrangements - Employee Assistance Programs to help you in wellness and well-being,

JOB DESCRIPTION We are seeking an experienced and strategic QA Lead to head the quality assurance function for a large-scale platform replatforming program. This role will be responsible for defining and executing the overall testing strategy , managing manual and automated QA efforts, and ensuring the delivery of a robust, scalable, and bug-free platform . The QA Lead will also play a key role in integrating AI-driven testing tools and managing parallel run validations . Key Responsibilities Testing Strategy & Leadership Define and lead the end-to-end testing strategy for the program, covering functional, integration, performance, regression, and UAT testing. Manage and mentor the QA team , allocating resources across multiple workstreams. Test Execution & Validation Oversee the development and execution of automated and manual test cases , ensuring full traceability to business and technical requirements. Lead testing efforts for key program phases including: Functional Validation Performance/Load/Stress Testing Parallel Run Support (legacy vs modern output validation) Knowledge Transfer & Documentation Contribute to the KT (Knowledge Transfer) checklist , ensuring delivery of: Test plans Test scripts AI-assisted testing outputs Final validation reports and evidence Tooling & Automation Work with engineering teams to implement AI-based testing automation frameworks where applicable. Maintain test environments and ensure CI/CD integration for continuous testing. Stakeholder Reporting Prepare detailed reports and dashboards on test progress , coverage , defect metrics , and go-live readiness . Collaborate closely with product owners, developers, DevOps, and business analysts to ensure QA alignment with project goals. Required Qualifications Experience 8+ years of experience in software quality assurance, with at least 3 years in a QA Lead or Test Manager role on enterprise-scale projects. Prior experience testing Java-based backend systems , middleware , or messaging platforms . Testing Skills Deep understanding of testing methodologies , including black-box, white-box, regression, and exploratory testing. Hands-on experience with test automation tools such as Selenium, TestNG, JUnit, or Cypress. Experience with performance testing tools like JMeter, LoadRunner, or Gatling. Toolchain & Process Familiarity with Jira , TestRail , or similar QA management tools. Working knowledge of Git-based CI/CD pipelines , ideally integrated with automated test suites. Soft Skills Excellent leadership , team coordination , and communication skills . Proven ability to collaborate with cross-functional teams and articulate QA status to both technical and non-technical stakeholders. Preferred Qualifications Experience with AI-driven testing tools , LLM-assisted test generation, or model-based test design. Domain knowledge in financial services or transaction-based systems . Familiarity with Agile and SAFe development environments.

As a Software Engineer - Java at Barclays, you will play a crucial role in supporting the successful delivery of Location Strategy projects. Your responsibilities will include ensuring that projects are completed within the planned budget, quality standards, and governance requirements. You will lead the way in evolving the digital landscape of the organization, driving innovation and excellence to enhance customer experiences through cutting-edge technology. To excel in this role, you should possess the following qualifications and experience: - Proven ability to work effectively in a team environment throughout the Software Development Lifecycle. - Strong understanding and practical experience with Java, J2EE, Spring Framework, and JDBC. - Familiarity with Rest Services and Microservices. - Proficiency in Continuous Integration (CI) and unit test frameworks. - Knowledge of ORM technologies like Hibernate & Spring Data/JPA. - Experience with tools such as Java Profilers for performance analysis and memory dump analysis. - Understanding of messaging platforms like MQ and Solace, along with related design patterns. - Proficiency in handling XML/JSON and associated technologies. - Familiarity with SQL and various database technologies such as MS SQL Server, Oracle, and Mongo DB. - Experience working in an AGILE or SCRUM SDLC model. Additionally, the following skillsets would be advantageous: - Knowledge of Apache Kafka, Docker, Kubernetes, NoSQL MongoDB, React, and Angular. - Understanding of DevOps fundamentals practices. - Experience in Quality Assurance techniques relevant to application development. In this role based in Pune, your primary purpose will be to design, develop, and enhance software solutions using various engineering methodologies to provide business, platform, and technology capabilities for customers and colleagues. Key Accountabilities: - Develop and deliver high-quality software solutions using industry-aligned programming languages and tools, ensuring scalability, maintainability, and optimized performance. - Collaborate with product managers, designers, and engineers to define software requirements, devise solution strategies, and align with business objectives. - Engage in code reviews, promote code quality, and foster a culture of knowledge sharing. - Stay updated on industry technology trends, contribute to technical communities, and uphold secure coding practices. - Implement effective unit testing practices to ensure proper code design and reliability. As an Analyst, you will be expected to provide specialist advice and support to stakeholders, perform prescribed activities efficiently, and may lead or supervise a team to coordinate resources effectively. For those in leadership roles, demonstrating the LEAD behaviours (Listen, Energize, Align, Develop) is essential to create an environment for colleagues to excel. All colleagues at Barclays are required to uphold the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as embody the Barclays Mindset of Empower, Challenge, and Drive in their daily actions.,

You should have a Bachelor's degree in Computer Science or an IT-related field. With 5-9 years of experience in a product development/engineering role across different product domains. Your role will require good communication skills to manage business requests and collaborate with teams across various geographies and time-zones, including experience with remote and distributed teams. Your hands-on experience should include proficiency in Java (Spring, Spring Boot, etc.), Relational Databases (PostgreSQL, MySQL, SQL, PLSQL, etc.), NoSQL Databases (Redis, Elastic Search, Mongo etc.), Messaging (RabbitMQ, Kafka etc.), and Agile Methodologies (Scrum, TDD, BDD, etc.). Desirable experience includes working with tools/technologies such as GIT/Bit Bucket, Jira, Maven/Gradle, Jenkins, SharePoint, Spring Dev Tools, Visual Studio Code, Microservices Architecture, Domain Driver Design, Test Driven Development, Java technologies related to Spring and Spring Boot, Design Patterns, Development of Complex Application and System Architectures, Data Structures and Algorithms using Java or other Programming Languages, Cloud Platforms (preferably GCP), Relational and NoSQL Databases, Protocols like Http, Smtp, SFTP, and Messaging Platforms like RabbitMQ, ActiveMQ, Kafka, etc.,

As a Product Lead at Cvent, you will play a crucial role in executing the product roadmap for our key technology products. Working closely with cross-functional teams, you will guide the product through its entire lifecycle. Your responsibilities include providing direction to development teams, managing requirements, and ensuring the product aligns with customer expectations to deliver meaningful value. To excel in this role, you will need to develop a deep understanding of the business goals, challenges, and the needs of our customers. Collaborating with product managers, you will contribute to the future roadmap, brainstorm new ideas, and prioritize features to align with business objectives. Becoming a subject matter expert in your product domain, you will work closely with internal teams, engineering partners, and architects to deliver scalable and reliable infrastructure. Your role will involve developing detailed product specifications, creating comprehensive user stories with acceptance criteria, and leading the end-to-end product development process. You will actively participate in key SCRUM ceremonies, leverage analytics for data-driven insights, and monitor key performance indicators to drive product excellence. We are seeking a candidate with a minimum of 7-9 years of career experience, including at least 4+ years of product management experience in technology products. Strong technical acumen, understanding of REST APIs, event-driven systems, and experience with communication systems or messaging platforms are highly desirable. You should possess exceptional interpersonal skills, problem-solving abilities, and the capacity to navigate complex situations with clarity and influence. If you are a proactive, innovative individual with a passion for transforming technology products, we invite you to join our team at Cvent and contribute to our culture of creativity and innovation in product management.,

As a Customer Support Executive, your primary responsibility will be to respond to customer inquiries through various channels such as email, live chat, and messaging platforms promptly and professionally. You will be expected to provide accurate information about our products, services, policies, and procedures to assist customers effectively. Handling customer complaints with empathy and efficiency will be a crucial part of your role, with the goal of achieving first-contact resolution whenever possible. In cases where issues are more complex, you will need to escalate them to the appropriate teams while ensuring that you maintain ownership until a resolution is reached. Maintaining a consistently high level of customer satisfaction through clear and effective communication will be essential. You will be required to document all customer interactions meticulously and keep detailed records using CRM tools like Zendesk, Freshdesk, HubSpot, etc. Collaboration with internal departments such as sales, operations, and tech teams will be necessary to address and resolve customer concerns effectively. Additionally, your input in developing FAQs, canned responses, and help center content will be valuable in enhancing the overall customer support experience. This role is available in both full-time and part-time capacities, with the work location being in person.,

You should have a Bachelor's degree in Computer Science or IT related field along with 5-9 years of experience working across different product domains in a product development/engineering role. Good communication skills are necessary to manage business requests and collaborate with various teams across different geographies and time-zones. Experience in working with remote and distributed teams will be an added advantage. Your hands-on working knowledge and experience should include Java (Spring, Spring Boot, etc.), Relational Databases (PostgreSQL, MySQL, SQL, PLSQL, etc.), NoSQL Databases (Redis, Elastic Search, Mongo etc.), Messaging (RabbitMQ, Kafka etc.), and Agile Methodologies (Scrum, TDD, BDD, etc.). Desirable experience would involve working with tools/technologies like GIT/Bit Bucket, Jira, Maven/Gradle, Jenkins, SharePoint, Spring Dev Tools, Visual Studio Code. You must have knowledge in Microservices Architecture, Domain Driver Design, Test Driven Development, various Java technologies around Spring and Spring Boot, Design Patterns, Development of Complex Application and System Architectures, Data Structures and Algorithms using Java or other Programming Languages, Cloud Platforms (AWS, Azure, GCP - preferably GCP), Relational and NoSQL Databases, Protocols like Http, Smtp, SFTP, and Messaging Platforms like RabbitMQ, ActiveMQ, Kafka, etc.,

As a Java Developer, you will be responsible for analyzing, designing, programming, debugging, and modifying software enhancements and/or new products used in various computer programs. Your expertise in Java, Spring MVC, Spring Boot, Database design, and query handling will be utilized to write code, complete programming, and perform testing and debugging of applications. You will work on local, networked, cloud-based, or Internet-related computer programs, ensuring the code meets the necessary standards for commercial or end-user applications such as materials management, financial management, HRIS, mobile apps, or desktop applications products. Your role will involve working with RESTful Web Services/Microservices for JSON creation, data parsing/processing using batch and stream mode, and messaging platforms like Kafka, Pub/Sub, ActiveMQ, among others. Proficiency in OS, Linux, virtual machines, and open source tools/platforms is crucial for successful implementation. Additionally, you will be expected to have an understanding of data modeling and storage with NoSQL or relational DBs, as well as experience with Jenkins, Containerized Microservices deployment in Cloud environments, and Big Data development (Spark, Hive, Impala, Time-series DB). To excel in this role, you should have a solid understanding of building Microservices/Webservices using Java frameworks, REST API standards and practices, and object-oriented analysis and design patterns. Experience with cloud technologies like Azure, AWS, and GCP will be advantageous. A candidate with Telecom domain experience and familiarity with protocols such as TCP, UDP, SNMP, SSH, FTP, SFTP, Corba, SOAP will be preferred. Additionally, being enthusiastic about work, passionate about coding, a self-starter, and proactive will be key qualities for success in this position. Strong communication, analytical, and problem-solving skills are essential, along with the ability to write quality/testable/modular code. Experience in Big Data platforms, participation in Agile Development methodologies, and working in a start-up environment will be beneficial. Team leading experience is an added advantage, and immediate joiners will be given special priority. If you possess the necessary skills and experience, have a keen interest in software development, and are ready to contribute to a dynamic team environment, we encourage you to apply for this role.,

As an Associate Software Development Engineer at Publicis Sapient, you will be part of a team that is revolutionizing the future of product engineering with cutting-edge innovations. You will have the opportunity to work with advanced artificial intelligence and machine learning methodologies to create intelligent solutions for real-world challenges. In this role, you will work in an agile environment, delivering sprint outcomes iteratively and incrementally. You will be responsible for writing clean, modular, and production-ready code, taking it through the entire lifecycle. Additionally, you will groom stories functionally, define acceptance criteria, and address non-functional requirements such as security, performance, reliability, and maintainability. Your expertise will be crucial in optimizing design decisions at the module and component levels. You will be involved in managing the product lifecycle from requirements gathering to staging deployment, ensuring high-quality and reliable solutions. To excel in this role, you should have at least 2 years of professional experience in building large-scale services and distributed applications. Your skills should include proficiency in multiple programming languages, knowledge of cloud platforms like AWS, GCP, or Azure, and experience in designing and building microservices. You should also be adept at using databases, web application frameworks, messaging platforms, and various tools and technologies related to software development. In addition to technical skills, you should have a strong problem-solving mindset, adhere to design principles, and practice clean code. Your ability to handle failures, manage errors, and ensure security compliance will be essential in developing reliable and high-performance applications. Furthermore, familiarity with CI/CD pipelines, distributed design patterns, and performance testing tools will set you apart in this role. Publicis Sapient offers a gender-neutral policy, generous parental leave, flexible work arrangements, and employee assistance programs to support your well-being and professional growth. Join us at Publicis Sapient, where you will collaborate with a diverse team of talented individuals to drive digital transformation and create value for our clients and their customers.,

We enable our clients to thrive in the digital era by creating business value through expert strategies, customer-centric experience design, and world-class product engineering. As an Associate / Senior Associate Technology (Java) at Publicis Sapient, you will design, develop, and implement software solutions to solve business problems through innovation and engineering practices. You will be involved in all aspects of the Software Development Lifecycle (SDLC), including analyzing requirements, incorporating architectural standards into application design specifications, documenting application specifications, translating technical requirements into programmed application modules, and developing or enhancing software application modules. Additionally, you will identify and troubleshoot application code-related issues and participate in code reviews to ensure solutions align with pre-defined architectural specifications. You will also assist with design reviews, recommend ways to incorporate requirements into designs and information/data flows, and participate in project planning sessions to analyze business requirements and outline proposed solutions. The ideal candidate will have 6 to 12 years of experience with a strong technical background in JAVA and the Spring stack. You should be well-versed in OOPs concepts, design patterns, data structures, and algorithms. Experience with Database systems like RDBMS (e.g., PostgreSQL, Oracle) and NoSQL (e.g., Dynamo, MongoDB), building Microservices, using messaging platforms like Kafka, RabbitMQ, CI/CD Pipeline, DevOps tools, Cloud Services (AWS or Azure), Test Driven Development, and agile methodologies is required. Effective communication with stakeholders, managing scope, timelines, quality, goals, and deliverables that support business objectives are essential. Prior work experience in product engineering/development is preferred. Education background: - Bachelors degree in computer science, Information Technology, or related field of study Good to have certifications: - Java Certified Developer - AWS Developer or Solution Architect We foster a growth culture where learning is intrinsic. We support exploratory behavior to help you deliver innovative solutions and stay ahead of the curve. You will have the opportunity to share your knowledge across the organization through technical sessions and active contribution to various engineering groups. If you are actively seeking new opportunities, please share your updated resume along with the following details: - Total years of experience - Current CTC - Expected CTC - Notice period - Contact number,