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4.0 - 8.0 years
0 Lacs
karnataka
On-site
As a candidate for this position, you should have a minimum of 4 years of experience working with OpenText Exstream, including Dialogue, Empower Editor, and Design Manager. You should possess a good understanding of document lifecycle, template design, and output processes. Experience with batch and on-demand processing is required, and knowledge of other scripting languages would be considered a plus. Your responsibilities in this role will include designing and developing forms using the OpenText Exstream product for high-volume, on-demand applications based on provided specifications. You should have a strong knowledge of Data Mapping, Page Design, Output Queues, Flow Tables, and PDF-Pass through, as well as experience in configuring and customizing Exstream objects at multiple levels. In this position, you will be expected to work on print and assembly rules, bar codes, variable data tags, and data processing/post-composition processing of documents using Exstream. You should be familiar with input formats such as JSON, XML, CSV, reference files, and output formats like PDF, AFP, Archive, EMAIL, HTML, and EMPOWER. Additionally, experience in working with search key, placeholder, tag sets, design layer, language layer, campaigns, and messages is essential. Your role will also involve working with formula variables, rules, functions, document and page triggering rules, as well as providing coding and implementation support for printing, report preparation, and generation using OpenText Exstream. Proficiency in Unix Scripting and basic Java knowledge is required, along with experience in working with XML files, various data files, and report creation. Knowledge of print streams like DLF, Empower, AFP, and PostScript is necessary. Solid design, coding, testing, and debugging skills are expected in this role. Experience with the Exstream version upgrade would be beneficial, and familiarity with the Insurance domain is considered a plus. Primary skills required for this position include OpenText Exstream Version 16x/23x/24x, Unix Scripting, and a working knowledge of Java.,
Posted 4 days ago
1.0 - 5.0 years
4 - 7 Lacs
Mumbai, Maharashtra, India
On-site
This role takes care and provides support to customers of beauty & personal care brand Have a timely and fantastic interaction with customers through email, phone, messages, marketplaces, social media, etc. Resolving their issues, queries and providing assistance about the product, the website, offers, deliveries etc. Monitoring order status, highlighting and resolving any issues proactively. Coordination & follow-up with customers, prospects, internal and external teams to ensure smooth order processing and sales. Provide information about products and take orders and assist customers in placing orders. Updating CRM after every interaction does necessary escalations when you exceed call wrap time and keen interest in the beauty space, keeping oneself updated on all the Products from Anveya's owned brands.
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
faridabad, haryana
On-site
As a candidate for the position, you will be responsible for gathering requirements, testing, providing training, and leading meetings. You will also play a key role in setting up and demonstrating CRPs, as well as handling RICEF developments. Additionally, writing functional specifications will be a crucial part of your responsibilities. To excel in this role, you should have a strong background in Warranty Management, with specific experience in designing, configuring, and enhancing SAP Warranty Management systems. Your expertise in LO-WTY Warranty Management at the config level in SD, coupled with a solid pricing background, will be essential for success. The ideal candidate will possess experience in LO-WTY Claim Lifecycle, IC/OC claim versions, and claim functionality. Furthermore, familiarity with SD Pricing and pricing enhancements is required. Exposure to the VSR tool, including Validations, Substitutions, Messages, and business rules, will be beneficial. Experience with quality code catalogs on the header, version, and item levels will be advantageous. Knowledge or exposure to ACS Warranty Add-on, FICO integration and account keys, service contracts (such as VA42), Supplier Recovery, and ARM will be considered as additional assets. If you are looking to thrive in a dynamic environment where your skills in Warranty Management and related areas are valued, this position offers an exciting opportunity for professional growth and development.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
faridabad, haryana
On-site
The role requires gathering requirements, testing, training, and leading meetings. You will be responsible for setting up and demonstrating CRPs, RICEF developments, and writing functional specifications. Your experience in Warranty Management is crucial, particularly in designing, configuring, and enhancing SAP Warranty Management systems. Expertise in LO-WTY Warranty Management at the config level of SD with a strong pricing background is essential. You should have hands-on experience in LO-WTY Claim Lifecycle, IC/OC claim versions, and claim functionality. Proficiency in SD Pricing and pricing enhancements is a must. Exposure to or familiarity with the VSR tool for Validations, Substitutions, Messages, and business rules is expected. Additionally, you should be able to ensure quality code catalogs on header, version, and item levels. Any additional experience in ACS Warranty Add-on, FICO integration, account keys, service contracts (VA42), Supplier Recovery, and ARM will be advantageous. Your overall knowledge and expertise in these areas will contribute positively to the role.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
As a Voice Process Associate in the pharmaceutical industry, you will be responsible for handling customer inquiries, complaints, and requests through various channels such as emails, calls, and messages. Your role will also involve processing transactions and authorizations efficiently. Key Skills required for this role include: - Ability to respond to customer inquiries promptly and professionally. - Handling customer complaints with empathy and finding suitable resolutions. - Processing transactions accurately and ensuring proper authorization procedures are followed. This is a full-time, permanent position in the Outsourcing/Offshoring sector. As a Voice Process Associate, you will play a crucial role in maintaining high customer satisfaction levels and ensuring smooth operations within the pharmaceutical industry.,
Posted 1 month ago
2.0 - 5.0 years
0 - 1 Lacs
Kozhikode
Work from Office
Key Responsibilities: Respond promptly and professionally to incoming reservation inquiries via phone, email, website, and third-party booking platforms. Accurately enter and update reservation details in the property management system (PMS). Confirm guest reservations, modify bookings upon request, and manage cancellations or no-show records as per company policies. Maintain up-to-date knowledge of room types, rates, packages, promotions, and availability. Upsell rooms and services where appropriate to maximize occupancy and revenue. Collaborate with the Front Office, Sales, Clinical, Wellness and Housekeeping teams to ensure guest preferences and special requests are met. Handle group bookings, including blocks, allocations, and special rate codes. Monitor and respond to online reviews, messages, or reservation-related comments as instructed. Follow procedures for secure handling of payment details and guest information in compliance with data protection laws. Prepare reports and summaries of daily reservations, booking trends, and occupancy forecasts as needed. Stay informed of local attractions, travel trends, and competitor offerings to answer guest questions confidently. Resolve guest complaints or issues related to reservations in a courteous and timely manner, escalating when necessary. Participate in training sessions and meetings to stay updated on system changes, promotions, and company policies. Required Qualifications: Bachelor's degree in hotel management (preferred) or equivalent Minimum of 12 years experience in a reservations, front office, or customer service role, preferably in the hospitality or travel industry. Familiarity with property management systems (e.g., Opera/Wishnet). Strong communication skills in English (written and verbal); additional language skills are an advantage. Proficiency in MS Office applications (Word, Excel, Outlook). Excellent organizational skills and attention to detail. Ability to remain calm and professional under pressure or in challenging situations. Availability to work flexible hours, including weekends, evenings, and holidays, as required. Preferred Skills & Attributes: Experience with online travel agencies (OTAs) and Property Management System (PMS) Sales and upselling techniques. Passion for hospitality and creating memorable guest experiences. Team player with a positive attitude and strong work ethic.
Posted 1 month ago
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