3 Merchant Support Jobs

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2.0 - 7.0 years

3 - 6 Lacs

bengaluru

Work from Office

Needed Only Males Employment: Full Time Onsite (Field Role) Interview Mode: Walk-in (Face-to-Face) Start Date: Immediate Responsibilities: Perform on-site installation & configuration of payment terminals (POS devices) and related equipment as per company specifications. Safely remove obsolete or faulty payment devices and replace them with new/upgraded hardware. Conduct routine maintenance checks and troubleshoot hardware/software issues to ensure device performance. Provide hands-on technical assistance and basic operational training to merchants for effective usage of payment devices. Accurately document service visits, issues, resolutions, and parts used in the service management system....

Posted 5 hours ago

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1.0 - 3.0 years

4 - 7 Lacs

Chennai

Work from Office

About the team E-Commerce is a top priority and growth area for Walmart, all set to further accelerate with the growing internet penetration and smartphone adoption. As a member of US Omni tech, you would be working on improving Catalog data quality. It would involve building products through software engineering in the domain of Catalog management, machine learning, big data etc. What Youll Do Process expertise in category/product details validation in retail business Analyse data and is responsible for highlighting gaps, recommending solutions, driving/influencing inter-function decisions with ops, tech and product teams. Manage stakeholders through effective written and oral communication...

Posted 2 months ago

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2.0 - 5.0 years

2 - 5 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Key deliverables: Handle and resolve daily escalated merchant support cases. Ensure timely and professional communication across voice and non-voice channels. Identify and implement process improvements to enhance merchant experience. Coordinate with internal teams to drive resolution and case closure. Role responsibilities: Act as the first point of contact for merchant escalations. Maintain SLA adherence and escalate unresolved issues. Document recurring issues and propose system enhancements. Participate in cross-functional initiatives as needed.

Posted 4 months ago

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