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3.0 - 6.0 years

9 - 12 Lacs

mumbai, navi mumbai, mumbai (all areas)

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We are looking for a dynamic professional to drive operations, issue management, and continuous improvement on our Merchant Platform . This role requires strong coordination skills, stakeholder management, and a problem-solving mindset. Key Responsibilities: Benchmark industry peers to identify and adopt new products and functionalities. Design seamless user journeys to enhance merchant adoption of platform services. Act as the central coordinator with Zonal SPOCs to track and resolve platform issues. Lead fortnightly review calls with zonal teams and maintain an updated issue-resolution tracker. Manage UATs for new functionalities in collaboration with Zonal SPOCs. Monitor performance of ex...

Posted 2 hours ago

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