About Meraki: As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters. Our employees fuel the magic of the Meraki community. They have fostered an environment that empowers Merakians to challenge limits, embrace risks, and assist our customers in pursuing their missions. Our guiding principles are rooted in our four core values: care deeply, everybody in, simplify everything, and be brave. These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all. About the Role: Our Dashboard teams build and maintain our Web applications, which manage millions of network devices from our cloud. Our customers use the Meraki Dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every day. As a Software Engineer on MR Dashboard team, you will collaborate with firmware and other Backend/SRE/Dashboard engineers to architect, design, and build a large-scale wireless system. You will enable connections between over a million network nodes and our Wireless customers relying on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. Wireless Dashboard team is responsible for delivering a simple to use but very powerful, scalable, and groundbreaking cloud-managed service to customers. With help from product managers and firmware engineers, you will construct intuitive but powerful systems that will be used by customers via the Meraki Dashboard. What you will work on: Solve complicated architecture problems to build scalable and extendable systems. Work with firmware engineers and PM to build intuitive and powerful workflows to handle containers. Coordinate and align knowledge and opinions between Firmware, SRE, and Dashboard developers. With the collaboration with other engineers, implement sophisticated Dashboard systems and infra to handle Wireless network. Identify and solve performance bottlenecks in our Wireless Dashboard architecture. Take complete ownership from conception to production release by maximizing your ability to influence, facilitate, and work collaboratively across teams. Lead, mentor, and spread standard methodologies to other specialists on the team. You are an ideal fit if you have: 4+ years of experience writing professional production code and tests for large scale systems 3+ years of experience in Backend & Full Stack technologies Ruby on Rails/Python/Scala/React with hook/Cypress. Can implement efficient database design and query performance in a relational database (Postgres, SQL) Experience with Container solutions (Kubernetes) Strategic and product-oriented approach with a desire to understand users Outstanding communication skills Bonus points for any of the following: Experience or interest in wireless networking Experience in building rich web UIs with React (and Redux) Familiarity working with Observability tools like ELK, Grafana etc is a plus Does this sound like you? Wed love to hear from you! At Cisco Meraki, were challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. Were building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

WHO WE ARE Cisco Spaces - a cloud platform that turns buildings into smart spaces, is the fastest growing product in Cisco. We are helping users reimagine their buildings in a hybrid world by making them safer, more inquisitive and sustainable. We have already digitized over 12 billion sq. Ft. of buildings - and guess what, we are only getting started. As Cisco moves towards a more software focused strategy, this is a phenomenal time to work at the intersection of IoT, AI, maps and analytics to ship a product that is shaping the future of smart buildings and hybrid workspaces. And we say, the future is now! WHO YOU ARE Are you passionate about driving customer value through hands-on support, training, and adoption strategies? Join our dynamic and growing team focused on delivering direct customer support, product education, and in-product guidance to maximize customer value We are looking for a customer-focused leader to drive activation, onboarding, and adoption strategies. This role is key to ensuring customers see immediate value from our product, helping them succeed while strengthening retention. What You ll Do Build and deliver engaging training programs, including guided onboarding, interactive tutorials, and in-product education. Lead customer enablement efforts through webinars, workshops, and knowledge base content to improve value. Improve in-product engagement with digital touchpoints like walkthroughs, tooltips, and contextual help to drive self-service adoption. Build and scale self-service support channels, ensuring customers have access to key product updates, methodologies, and troubleshooting resources. Use customer data and insights to identify adoption gaps and proactively address challenges. Work closely with Product Management and Engineering to develop and refine customer education programs. Lead automated customer communications, using tools like HubSpot and in-product messaging to deliver timely, relevant, and helpful content. Measure and improve customer engagement, tracking success metrics like adoption rates and product retention. Minimum Requirements 2-3 years of experience in email communications, workflow management, or automation tools. Experience in customer training, adoption, or support within a SaaS or tech environment. Background in training development, instructional design, or digital adoption strategies. Familiarity with digital adoption tools like Pendo, WalkMe, or similar platforms. Ability to analyze customer usage data and drive meaningful improvements. Strong communication and teamwork skills. Ability to thrive in a fast paced environment and enjoy building new programs. Excellent writing and editing skills, with the ability to simplify sophisticated topics. Analytical approach, with experience using data to drive decisions. Ready to make an impact? Apply today! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Job Summary: Cisco is seeking a dynamic and experienced TME (Technical Marketing Engineer) Team Leader to join our Wireless Team in Bangalore. The successful candidate will lead a team of 4+ TMEs, driving innovation and excellence in wireless (Wi-Fi), networking, AI/ML, and security projects. This role requires a seasoned professional with over 5-7 years of experience in the field. Cisco Wireless team is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will collaborate with forward-thinking engineers and excited customers to help ensure that we continue to have the best wireless product portfolio. You will develop excellent technical knowledge, deliver high-impact presentations, and have a passion for learning about and evangelizing AI/ML, security and wireless networking technology. Key Responsibilities: Lead and manage a team of 4+ TMEs, providing guidance, mentorship, and support. Oversee the development and execution of technical marketing strategies for wireless and networking products. Collaborate with cross-functional teams to integrate AI/ML and security features into our solutions. Drive the creation of technical content, including whitepapers, presentations, blogs, social media evangelism and demo videos. Represent Cisco at industry events, conferences, and customer meetings. Ensure the team stays updated with the latest industry trends and technologies. Foster a culture of innovation, continuous learning, and professional growth within the team. Partner with Product Managers, Engineering, QA and CTO team to help drive new innovations and field and partner enablement strategies Meet with customers and prospects, share our vision and understand their needs Support large deals, and increase TME engagement on sales opportunities Qualifications: Minimum 5-7 years of work experience in networking technology (ideally in Wireless) Deep understanding and familiarity with networking, AI/ML and Wi-Fi technologies Hands on experience in supporting, selling, or using WiI-Fi technologies Track record of motivating and driving large projects and large teams effectively Strong user insight with a deep desire to understand top customer problems Easily communicate complicated concepts to non-technical folks Entrepreneurial, can-do attitude with a strong sense of product quality Love solving technical problems in creative ways Deep passion for mentoring, coaching and growing people Bonus Points: Experience building and leading complementary teams BA/BS in EE or CS or a related technical field CWNA/CWNP/CCIE /wireless/security certifications Experience in application engineering, technical support, product testing, or QA Does this sound like you? We d love to hear from you! At Cisco, we challenge the status quo with the power of diversity, inclusion, and collaboration. By connecting different perspectives, we imagine new possibilities, inspire innovation, and unlock the full potential of our people. We are committed to building an employee experience that fosters appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Cisco Meraki, a division of Cisco Networking, is a cloud-managed IT company and leader in cloud-controlled Wi-Fi, routing, and security. Our intuitive platform enables organizations of all sizes to deliver customer and employee experiences at scale. To provide outstanding technologies to our customers, we ve created an outstanding company culture for our employees. One where a diverse set of backgrounds, perspectives, and experiences craft our work and fuel our evolution. One that is collaborative, flexible, and inclusive and provides employees with the autonomy to develop technology that s accessible and secure for everyone! Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. We are looking for a passionate and experienced System QA Engineer to join our Cisco Meraki team, passionate about testing our enterprise switching products. In this role, you will be responsible for validating the quality and adaptability of our switching platforms through comprehensive system-level testing. Your work will directly impact the stability, scalability, and performance of our networking solutions deployed in real-world customer environments. You are an ideal candidate if you have: 5+ years of experience in software or system quality assurance, with a strong focus on system-level testing of enterprise switches. Hands-on experience crafting and performing solution tests, scale/stress tests, and performance tests that simulate realistic deployment and traffic conditions. Good understanding and practical knowledge of standard Layer 2 and Layer 3 networking protocols, including but not limited to STP, RSTP, MSTP, VLAN, Link Aggregation (LAG), OSPF, BGP, VRRP, DHCP, and multicast, ipv4, ipv6, security features, and other related technologies Proven ability to build and maintain high-quality test plans that ensure end-to-end system validation and uncover edge cases early. Experience in debugging sophisticated system-level issues, analyzing test results, and collaborating closely with development and product teams. Familiarity with Cisco Meraki or other enterprise-class switches, and confidence working in Cloud-based configuration environments. Proficiency in working with Linux systems and using command-line tools for test execution and log analysis. Hands-on experience in configuring and using traffic generators such as IXIA for performance, scale, RFC testing is Preferred. A strong team player approach, with a can-do attitude and a willingness to take ownership and jump in wherever needed. A Bachelor s or Master s degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent hands-on experience. Excellent written and verbal communication skills. Bonus points for: Scripting or automation experience using Python or Ruby for test setup, Orchestration, or data analysis. Familiarity with CI/CD pipelines or automated test frameworks. Familiarity with SIFOs and PoE related testing experience Experience with Cisco IOS, Catalyst Switch At Cisco Meraki, we re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.