44910 Mentoring Jobs - Page 29

About the role GLG is seeking candidates for a Sales Enablement position in Gurgaon. The overall purpose of the role is to support the GLG Sales Team with research and other support activities, across the sales value chain. The role will have direct and regular engagement to the GLG Business Development team and the broader organization, globally. The individual will report to the Vice President based in Gurgaon who will provide a close mentoring environment and own delivery of projects, but also will have direct and near daily interaction with sales professionals in various regions. This is an excellent opportunity to join our global organization with significant growth potential, for qualified individuals who share our values of learning and curiosity, responsibility, fresh perspectives, and integrity Key responsibilities include (but are not limited to): Industry and sub-sector level research to better understand the industry structure, trends and key players Deeper research on prioritized companies to understand their strategic priorities, organization map, key executives and their research needs Customized presentations and proposals development, articulating GLG’s value proposition and specific solutions Sales Operations support, including CRM Maintenance (updating new accounts and users), generating client consumption reports, and supporting invoice and AR collection Review CPQ opportunities, quotes, orders, and contracts for completeness and accuracy. Work cross functionally as part of the global Deal Desk team with Sales Enablement team, collaborating with Sales, Finance, Ops, and Legal; to ensure efficient quoting, contracting, document review and accuracy to increase deal velocity Cross-train with other Deal Desk functions to provide global coverage of quote, contracting and order management functions An ideal candidate will have the following: Graduate / Postgraduate degree from a top-tier university Minimum 3 years of work experience. Experience in Research, Information Services, Pre-sales, or other Marketing and Sales Operations related roles Excellent communication skills including oral and written abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc.) Proficiency with key business tools including Salesforce, CPQ platforms, and Ironclad Ability to multi-task and prioritize effectively, while ensuring a high level of accuracy and attention to detail Strong analytical bent of mind and structured problem-solving approach Able to work and deliver under minimal supervision/independently Good facility with Excel and Powerpoint; familiarity with resources such as LinkedIn, Hoovers, D&B, etc, a plus Comfort with ambiguity We seek bright, positive and flexible people who also: Act with the highest integrity and professionalism in all their endeavors Think creatively and focus on opportunities for growth Exhibit constant attention to detail Express a strong desire to work in a team Demonstrate the ability and initiative to handle increasing responsibility over time About GLG / Gerson Lehrman Group GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture. To learn more, visit www.GLGinsights.com. Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Job Responsibilities of this position : 1. Lead and architect the design and development of AI/ML predictive models that significantly enhance decision-making processes for clients, leveraging their own historical data sets and industry insights. 2. Engage with senior executives and key stakeholders to fully understand their business needs, strategic objectives, and data requirements, ensuring the AI/ML models are precisely tailored to deliver maximum business value. 3. Oversee the implementation, testing, and validation of machine learning algorithms, ensuring that the models are not only accurate but also scalable, reliable, and robust for enterprise-level production environments. 4. Collaborate cross-functionally with product managers, engineers, and data scientists to integrate AI/ML models into Xemplar’s product ecosystem, optimizing performance and efficiency across multiple teams. 5. Provide expert analysis and interpretation of complex data sets from various sources, delivering actionable insights that inform business decisions and improve the accuracy and predictive power of models. 6. Stay ahead of emerging AI/ML trends and innovations, actively incorporating cutting-edge research, techniques, and best practices into the modeling and development processes. 7. Drive the technical vision and strategic direction for AI/ML initiatives, mentoring and guiding less experienced team members while also establishing best practices and a culture of continuous improvement. 8. Partner with business analysts, frontend, mid-tier, and backend developers to ensure the development, deployment, and performance of production applications that effectively utilize AI/ML models to deliver real-world impact. 9. Take ownership of solving complex, ambiguous problems with minimal supervision, applying advanced theoretical knowledge to conceptualize, simulate, and implement AI/ML solutions. 10. Define and manage data requirements and data quality assessments, orchestrating the extraction, transformation, and integration of data for analytical and modeling projects. Required Relevant Experience: ✓ 10+ years of experience in developing and deploying AI/ML predictive models in production environments, with a strong portfolio of successful enterprise-scale projects and solutions. ✓ Expertise in machine learning techniques, including but not limited to regression, classification, clustering, time series analysis, and deep learning. ✓ Advanced proficiency in programming languages such as Python, R, or similar, and mastery of machine learning libraries (e.g., TensorFlow, scikit-learn, PyTorch). ✓ Extensive experience with data wrangling, feature engineering, and working with large, complex, high-volume datasets. ✓ Proven track record in model validation and testing, ensuring models are robust, reliable, and scalable across different use cases and environments. ✓ Deep understanding of the P&C Insurance domain, with specific experience in areas like claims prediction, risk modeling, pricing optimization, and customer segmentation. ✓ Strong ability to communicate complex technical concepts to senior, non-technical stakeholders, influencing decision-making at the highest levels. ✓ Significant hands-on experience working with both structured and unstructured data at scale, with expertise in cloud platforms, distributed computing, and big data technologies. ✓ 10+ years of experience in predictive model development, data mining, statistical modeling, and high-performance computing in complex enterprise environments.

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. What this job involves: High level of independence Do you work independently without close supervision? We can offer you an exciting role where you can use this passion to enhance your skills and deliver consistent and qualitative Lease Administration Financial Management services for JLL Clients. You will liaise with internal parties to obtain appropriate lease documentation and other Financial Management work related documents; work closely with colleagues within other Lease Administration teams to ensure workload is completed in a timely and accurate manner and escalate issues where required. This may include scope discussions; abstract critical and key information from leases and other contract documentation; abstract information into various lease database systems. Highest qualitative delivery Manage Email and document workflow to ensure Turn Around Time and responsiveness is maintained and met in a timely manner. Generate monthly reporting package which includes critical date and portfolio summary reporting in a timely and accurate manner. Assist in the transition of new accounts into JLL responsibility. This may include audits and process testing. Obtain and review landlord invoices to ensure adherence to lease requirements. Generate Accounts Payable reporting and prepare invoices for payment. Perform Accounts Receivable reporting and communicate on outstanding payments. Complete all duties with a focus on cost avoidance for our clients. Obtain, track and report on Insurance and Security deposit matters (where applicable). Ensure our processes and procedures are maintained to ensure adherence with all internal and external compliance policies. Prepare monthly client invoices (where applicable). Manage/perform ad hoc projects/tasks to ensure clear communication on progress and timely completion of all assigned tasks. Work closely with internal Stakeholders to resolve Document/Abstraction related queries. Additional responsibilities Once you gain expertise in your role, an essential part of your role will involve documenting business processes, training and mentoring new team members, audit of work performed by new team members; Cross Check and verify Abstracts and System Data; verify and review System Reports and System Data for Accuracy and Completeness. Work in a large team and consistently display team work and live up to JLL values Sounds like you? To apply, you need to have: Impeccable expertise We’re looking for University Graduates (Commerce / Finance Background) or equivalent work experience in lease administration. A minimum of three-five (3-5) years’ industry experience required either in the corporate environment, third party service provider or as a consultant; Strong attention to detail; Knowledge of real estate leases and accounting would be useful; Demonstrated ability to maintain and manage accurate data; Demonstrated ability to prioritise work within tight operational and financial deadlines; Good interpersonal skills to operate as a pro-active member of a small core team; Positive approach to meeting clients’ needs; Experience in using a property management/lease administration system. Immaculate knowledge You should possess sound computer skills in Microsoft Office (MS Excel, Outlook), Strong Project Management Skills, Excellent Verbal and Written Communication Skills, Strong organizational and interpersonal skills, Demonstrated ability to maintain and manage accurate data and to prioritise work within tight operational deadlines, Readiness to change, receptivity to new ideas, able to provide solutions and strategies for client needs and concerns when required, Attention to details, high degree of workplace ethics and integrity Avid Reader and fast learner If you have an interest in Reading, strong comprehension and paraphrasing skills, clarity on Accounts Payable and Accounts Receivable concepts, then this job is a perfect match for you. This job involves Critical and Innovative thinking, effectively manage self and other emotions, Self-motivated and a strong team player and delivery of the work in tight operational deadlines. We are looking for a candidate who is highly responsible and accountable and work with least supervision. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Designation : Tech Support Engineer Department : Engineering Job Type : Full-time Experience : 3-5 years Location : Chennai What You’ll Be Doing ● Provides answers to clients via phone, email & client site visit by identifying problems; researching answers; guiding the client through corrective steps ● Improves client references by writing and maintaining documentation. ● Participates in client training programs by identifying learning issues. ● Accommodates client disabilities by recommending techniques. ● Improves system performance by identifying problems; recommending changes. ● Ensure customer inquiries are responded to within established timeframes and customer care & technical support service levels are achieved. ● Solve basic common customer problems in real-time. If required via remote access to the client’s system. ● Live Customer interaction for resolving the product problems ● Data communication/networking troubleshooting ● Identifying Ozonetel product problems and escalating it to the next level if it is complex. ● Production critical issues need to escalate to the next level. ● Resolve incidents in a timely manner as per SLAs. ● Provide guidance, assistance, and mentoring support to junior team members. ● Keep a track of pending issues at the individual level & share periodic updates to customers. Skills and Qualifications: ● Knowledge in IP PBX & Contact Center solutions (IVR, ACD, Softphone, WebRTC..etc.). ● Excellent Communication in English & Hindi (verbal & written) as well as strong listening skills. ● Must have knowledge of Microsoft Windows & Linux Operating systems ● Good understanding on LAN, WAN Networking, and telecom products (PRI, SIP trunk, ILL). ● Experience utilizing debugging tools and lab simulations to analyze problems and identify solutions. ● Ability to logically troubleshoot issues to determine the root cause and present suggested workarounds and solutions. ● Proven call centre support experience as well as exhibiting professional client-facing skills. ● Ability to demonstrate strong analytical and problem-solving skills. ● Feel customer's pain & advise them with the right solution. ● Possesses strong customer relation skills. ● Expert in troubleshooting desktop-level issues. ● Knowledge in VoIP service & WebRTC ● Knowledge in the telecom industry will be preferred ● Ability to handle multiple priorities. ● Perform in an effective and timely manner all the tasks required. ● Work as a team to exceed customer’s expectations for technical support. ● Exhibit above average reasoning ability by clearly defining problems, analyzing data, establishing facts, and drawing valid conclusions. ● Represent Ozonetel in a professional manner. Education & Experience ● ITI/BSc./Diploma/Degree in Computer Science/ECE/Communication Engineering or equivalent. ● Minimum of 2+ years experience in providing technical support on any contact center solution platform, ideally in the enterprise software/ SaaS industry. Technical Expertise ● PBX, IP-PBX & Contact Center solutions (IVR, ACD, Softphone, WebRTC..etc.) ● LAN, WAN, Networking basics ● Linux - CLI with basic commands ● Telecom products (PRI, SIP trunk, ILL) ● Asterisk experienced candidates are preferable Desired Characteristics: ● Communicate clearly and efficiently ● Have a customer-centric approach to work ● Develop and deliver empathy ● Verbal & written communication skills ● Should be skilled at strategizing & crisis management ● Help the team in achieving the goals ● Excellent public speaking, writing skills ● Ability to multi-task and work on several projects, often under tight timelines, while consistently delivering results ● Candidates with experience in Voice VAS service providers, Contact centre solutions sales and/or Cloud Telephony products would be ideal. Preferred Industry : Tech/SaaS/ B2B companies with voice background

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Software Development Engineer II- (Frontend Developer) We are looking for a passionate and skilled Frontend Developer to join our growing team. You will be responsible for building high-quality, user-friendly web applications and working closely with our designers, backend engineers, and product managers. Who you are: 2+ years for Bachelor's 0-2 years for Master's 3+ years of professional software development experience, ideally in a product-focused environment. Proficient in Node.js, React, Redux and web development Experience with Kotlin or Java, with an understanding of backend service development. Skilled in frontend technologies including JavaScript, TypeScript, React.js, HTML5, and CSS. Hands-on experience with AWS and good to have experience in DevOps practices Strong debugging and monitoring skills; comfortable working with tools like Datadog and Splunk. Able to design systems that are testable, observable, and scalable. An effective communicator who can articulate technical concepts to both technical and non-technical stakeholders. Passionate about continuous learning and mentoring others. What you’ll do: Design, develop, and own features across the In-Path, VAC and AI Agentic chat work stream. Build and maintain scalable frontend systems using react and modern front-end development practices. Collaborate with product managers, designers, and other engineering teams to add new features for Conversational experiences. Write clean, maintainable, and testable code using object-oriented and functional programming principles. Participate in code reviews, design discussions, and sprint planning. Troubleshoot and resolve production issues, ensuring high availability and performance. Contribute to continuous integration and delivery pipelines, and promote observability through logging, monitoring, and alerting. Identify and solve complex technical and business problems at the project level Reports clearly on current work status. Asks challenging questions when empowered to do so. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. 10034 Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS 3+ years of experience in cloud architecture and implementation Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience Experience in large scale application/server migration from on-premise to cloud. Good knowledge on Compute, Storage, Security and Networking technologies Good understanding and experience on dealing with firewalls, VPCs, network routing, Identity and Access Management and security implementation PREFERRED QUALIFICATIONS AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation) AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred Experience with automation and scripting (e.g., Terraform, Python) Knowledge of security and compliance standards (e.g., HIPAA, GDPR) Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences Experience in assessment of source architecture and map it to relevant target architecture in the cloud environment with knowledge on capacity and performance management Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description: Principal – B.Ed College Location: Golpura, Panchkula – Haryana Type: Full-time, Permanent Organization: Swami Devi Dyal College of Education Role Overview The Principal will lead the academic, administrative, and strategic initiatives of the institution. The role involves ensuring academic excellence, faculty development, regulatory compliance, and overall student well-being, while building the institution’s reputation in teacher education. Key Responsibilities Provide academic and administrative leadership to the college. Design, review, and implement curriculum as per NCTE and accreditation standards. Supervise faculty recruitment, mentoring, and performance evaluation. Ensure compliance with regulatory requirements and institutional policies. Oversee day-to-day operations including budgeting, infrastructure, and student services. Foster a safe, inclusive, and supportive campus environment. Build partnerships with schools, alumni, and community stakeholders. Minimum Qualifications Education: Ph.D. in Education – Mandatory M.Ed and B.Ed (minimum 55% marks each) – Mandatory Additional Master’s degree (Arts/Science or equivalent) – Mandatory UGC NET Qualified – Mandatory Experience: Minimum 10 years of teaching experience in teacher education. Prior leadership or administrative experience desirable. Skills: Strong leadership, organizational, and decision-making abilities. Excellent interpersonal and communication skills. Deep understanding of accreditation, quality assurance, and educational regulations. Remuneration & Benefits Competitive salary (commensurate with experience) Furnished on-campus accommodation Transport allowance Subsidized meals in college mess Application Process Interested candidates are invited to submit the following to hr.admin@sddgpi.com : Updated CV Cover letter outlining vision and relevant experience Copies of academic and professional certificates Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Work Location: In-person Job Types: Full-time, Permanent Pay: ₹45,817.96 - ₹80,000.00 per month Work Location: In person

DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. 10034 Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS Experience in cloud architecture and implementation Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience Proven track record in designing and developing end-to-end Machine Learning and Generative AI solutions, from conception to deployment Experience in applying best practices and evaluating alternative and complementary ML and foundational models suitable for given business contexts Foundational knowledge of data modeling principles, statistical analysis methodologies, and demonstrated ability to extract meaningful insights from complex, large-scale datasets Experience in mentoring junior team members, and guiding them on machine learning and data modeling applications PREFERRED QUALIFICATIONS AWS experience preferred, with proficiency in a wide range of AWS services (e.g., Bedrock, SageMaker, EC2, S3, Lambda, IAM, VPC, CloudFormation) AWS Professional level certifications (e.g., Machine Learning Speciality, Machine Learning Engineer Associate, Solutions Architect Professional) preferred Experience with automation and scripting (e.g., Terraform, Python) Knowledge of security and compliance standards (e.g., HIPAA, GDPR) Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences Experience in developing and optimizing foundation models (LLMs), including fine-tuning, continuous training, small language model development, and implementation of Agentic AI systems Experience in developing and deploying end-to-end machine learning and deep learning solutions Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About the role GLG is seeking Senior Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG’s Insight Network – the world’s largest and most varied source of first-hand expertise. The Senior Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills. Specific responsibilities include (but are not limited to): Engaging with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts · Upholding GLG’s compliance framework and embracing our company value As a Senior Associate, you will have the opportunity to: Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management Cultivate account management and commercial skills through direct client relationship building and responsive service. Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success. An ideal candidate will have the following: Bachelor’s degree or higher (required) 1-3 years of work experience in client-facing, sales, or account management roles Demonstrated critical thinking and creative problem-solving skill About GLG / Gerson Lehrman Group GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture. To learn more, visit www.GLGinsights.com. Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Job Summary GLG is seeking candidates for a Sales Enablement position in Gurgaon. The overall purpose of the role is to support the GLG Sales Team with research and other support activities, across the sales value chain. The role will have direct and regular engagement to the GLG Business Development team and the broader organization, globally. The individual will report to the FS SE Lead based in Gurgaon who will provide a close mentoring environment. This is an excellent opportunity to join our global organization with significant growth potential, for qualified individuals who share our values of learning and curiosity, responsibility, fresh perspectives, and integrity. Key responsibilities include (but are not limited to): Industry and sub-sector level research to better understand the industry structure, trends and key players · Conduct in-depth company research, including organizational structures, key hierarchies, and office locations; strong proficiency in gathering and analyzing corporate information Sales Operations support, including SFDC CRM Maintenance (updating new accounts and users), generating client consumption reports, and supporting invoice and AR collection Review the old and new contract setups in Salesforce to ensure a smooth transition between systems Maintaining appropriate support in Salesforce to facilitate Accounting’s review of strategic projects, including evidence of delivery of final reports, internal approvals, etc. Working with the Billing Analyst to ensure that purchase orders are received from clients who require them Assist with management of GLG Library access for client users Responding to inbound requests from account managers and business development professionals, primarily related to new contracts, renewals and invoicing Review CPQ opportunities, quotes, orders, and contracts for completeness and accuracy Work cross functionally as part of the global Deal Desk team with Sales Enablement team, collaborating with Sales, Finance, Ops, and Legal; to ensure efficient quoting, contracting, document review and accuracy to increase deal velocity Crosstrain with other Deal Desk functions to provide global coverage of quote, contracting and order management functions Deeper research on prioritized companies to understand their strategic priorities, organization maps, key executives and their research needs Customized presentations and proposals development, articulating GLG’s value proposition and specific solutions An ideal candidate will have the following: 0-1 years of experience Graduate/Postgraduate degree from a top-tier university Experience in Research, Information Services, Pre-sales, or other Marketing and Sales Operations related roles Excellent communication skills including oral and written abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc.) Proficiency with key business tools including Salesforce, CPQ platforms, and Ironclad Ability to multi-task and prioritize effectively, while ensuring a high level of accuracy and attention to detail Strong analytical bent of mind About GLG / Gerson Lehrman Group GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture. To learn more, visit www.GLGinsights.com. Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

About us: 1Lattice™ is a 360-degree business decision support partner with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice is an integrated product suite to make decisions smartly, right from Inputs to Validation to Execution to Measurement. 1Lattice works with clients and partners globally, helping clients solving a wide variety of organizational and business challenges through actionable research-led insights. . About the role: This position reports to the Group Manager (or equivalent). The primary role of this position is to project management for 1Lattice projects. As a Associate Manager, you will be required to lead the project management end to end. Associate Manger typically lead 3-4 projects at a time. Key Responsibilities: Project management Ownership of entire project report and output Ownership of analysis on excel and be comfortable with handling data to derive meaningful insights Managing entire project life cycle scoping, problem structuring / hypotheses definition, research analysis, presentation storyboarding, delivery communication, project closure, knowledge management. Work collaboratively with 1Lattice Analysts, Research Associates and cross-functional data science and technology teams. Mentoring and guiding fellow team members, managing work teams as well. Be extremely focused on outcomes; be flexible to deal with ambiguous and dynamic environment, morph as required Present to clients in meetings / updates Innovate on frameworks / tools and help record learnings to expand 1Lattice knowledge base Be updated with the current trends in the research field Play an active part in business development and client engagement and get more business for 1Lattice primarily through farming in existing client relationships Desired background: Minimum 4+ years of research / consulting, advisory or market research experience Prior work in relevant fields like management consulting, business research, market research, equity research, or other similar backgrounds Desired Competencies: Strong research skills and past experience in research Analytical, ability to derive patterns from data and push for insights Resourcefulness and tactfulness in getting market inputs and client requirements Ability to work and influence in client settings Work collaboratively with counterparts in business partner teams to drive an impact together Strong levels of ownership and should demonstrate pride in output High focus on outcomes and must enjoy driving clients to action Proficiency in Microsoft Excel and PowePoint is a must - very critical for this role Strong client management and presentation skills

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Java Standard Edition Good to have skills : C++ Programming Language Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your typical day will involve collaborating with team members to ensure the successful implementation of software solutions, addressing any challenges that arise, and contributing to the overall improvement of application performance and functionality. You will also participate in maintenance and enhancement tasks, ensuring that existing systems remain efficient and effective. Roles & Responsibilities: Write high quality production code and configurations in Java that aggregates data for online travel pricing Integrate with 3rd party providers Work directly with 3rd party providers and cross functional teams spread across multiple geographies Produce high quality code and unit tests consistent with Google code standards. Conduct integration testing to validate implementations Independently troubleshoot issues with code and integration Understand requirements and resolve ambiguity in order to develop solutions Review production code and configurations that aggregates data for online travel pricing. Identify opportunities for improvements to development and support processes Provide mentoring and support to junior resources where appropriate Additional development tasks as assigned Basic knowledge in C++ Professional & Technical Skills: Bachelor's degree in Computer Science or equivalent practical experience. Minimum 3 years of working experience in Java development Advanced Java knowledge. Java 8+ experience is preferred Solid understanding of web technology and protocols (HTTP, SSL, JavaScript, HTML, Certificates etc) Solid understanding of JSON and other data representation and transfer technologies (XML, SOAP, DTD) Knowledge of Kotlin(Control Flow, Classes and Objects,Collections,Function,Null Safety, Coroutines) Should have expertise in application debugging. GUI development experience a plus Implementing third party API’s with existing systems Familiarity with source control systems such as Git, svn, or perforce Additional Information: Strong attention to detail, and ability to follow processes Proven ability to manage conflicting priorities under guidance Should be able to arrive at solutions independently Basic linux familiarity Experience working with teams in different timezones a plus Very strong communication skills for requirements clarification and troubleshooting via email/chat This position is based at our Gurugram office. A 15 years full time education is required. 15 years full time education

About the Role: Grade Level (for internal use): 10 About us We are looking for a Senior Software Engineer to join the development team, to implement the next generation of features for the application as well as support existing platform. The role offers extensive business and technical challenges in a highly dynamic and collaborative work environment and an opportunity to mentor junior team members. Corporate Action platform uses various complex business rules to produce high quality data and processed in high volume with strict SLAs for delivery of data. Application uses core technologies like Java, Oracle, ActiveMQ, Apache Kafka, ElasticSearch, RestFul APIs. S&P Global helps today’s advanced organizations take advantage of best-in-class technology and industry best practices to create an accurate single source of the truth, with information about customers and vendors which is accurate and up to date. With S&P Global, you can exchange information in a secure environment, reducing the risk of sending sensitive information via unsecured email. Our solutions provide you with a connected network where you can engage with the organizations you work with more quickly and efficiently. We enable you to reduce costs with streamlined processes and improved technologies Our world-class technology and processes were built in conjunction with industry standards bodies, technology experts, and financial institutions to create the best-in-class solution for efficiently addressing regulatory compliance requirements and managing you tax environment. What are we looking for : We are looking for a Principal Software Engineer to join the development team, to implement the next generation of features for the application as well as support existing platform. The role offers extensive business and technical challenges in a highly dynamic and collaborative work environment and an opportunity to mentor junior team members. Responsibilities: Design, develop and implement highly transactional and scalable applications All aspects of database development (modelling, stored procedures, performance tuning) Should be able to understand non-functional requirements like performance, scalability, reliability aspect of the application Collaborate and share technical and business knowledge to members of the development team and wider organisation. Be able to mentor dev team and coach them for effective deliveries. Analyse existing designs and interfaces and creating design extensions or enhancements Apply strong technical skills and good business knowledge – together with investigative techniques and problem-solving skills to identify and resolve issues in a timely and efficient manner Contribute to team code-review sessions to evaluate functional and non-functional impact of code changes We are looking for someone who is enthusiastic about technology and has a passion for high quality of deliverables while managing the team. Education and Experience : Bachelor’s degree in Computer Science or related field 10+ years’ experience in building applications using Java & Spring platform with expert level java coding experience Significant hands-on experience on designing scalable robust applications Has experience mentoring, leading a team Ability to work in team-oriented environment, and also have the ability to work independently Strong experience in relational Databases like Oracle, designing normalized or de-normalized database, writing SQL queries & stored procedures and analyzing & fixing performance issues. Experience in profiling an application to troubleshoot issues, monitoring system performance (CPU, memory, processes, threads, network etc.) is a plus Experience in Spring Integration framework, RESTful services, Spring Batch, Spring REST, Spring framework, Spring Boot, Proficient in OOPS, Design Patterns and Data Structures. Knowledge of Test Driven Development and ability to write units tests leveraging frameworks such as JUnit, Mockito, JMock etc. for extensive unit-testing Experience with build & release tools like Maven and Continuous Integration like Jenkins Proficient in Agile development methodology Management Requirements : Strong inter-personal skills required with ability to multitask and prioritize work Commercial awareness: Basic understanding of Financial Markets desirable. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 316909 Posted On: 2025-08-18 Location: Gurgaon, Haryana, India

Company Description SHIV MEDICAL COLLEGE & HOSPITAL PRIVATE LIMITED is a hospital & health care company based in BABHANPURA, MUBARAKPUR PHULWARISHARIF, PATNA, Bihar, India. Role Description This is a full-time on-site Teaching Assistant Professor role located in Midnapore. The Teaching Assistant Professor will be responsible for assisting in teaching various medical courses, conducting research, and providing support to students in the medical program. Qualifications Experience in teaching medical courses Strong communication and interpersonal skills Ability to assist in research projects Knowledge of medical practices and procedures Experience in mentoring and supporting students Medical degree or relevant qualification Previous experience in a similar role is a plus

A CDP (Chef de Partie) in a bakery is a specialized role, responsible for leading the preparation and production of baked goods, including breads, pastries, and desserts, according to specific recipes and quality standards. This role requires strong baking fundamentals, attention to detail, and a commitment to food safety and hygiene. Here's a more detailed breakdown of the CDP Bakery job description:Key Responsibilities: Baking Expertise: Preparing doughs, mixing ingredients, utilizing various baking techniques, and decorating baked goods with precision. Recipe Adherence: Following recipes and standard operating procedures meticulously to ensure consistent quality and presentation. Quality Control: Maintaining high-quality standards for taste, texture, and appearance of all baked products. Food Safety & Hygiene: Ensuring adherence to food safety and sanitation procedures in the bakery. Inventory Management: Assisting with inventory of raw ingredients, managing waste, and monitoring expiration dates. Equipment Operation: Operating and maintaining bakery equipment safely and efficiently. Teamwork: Working collaboratively with other kitchen staff, potentially including training and mentoring junior chefs. Cleanliness & Organization: Maintaining a clean and organized work area in the bakery. Menu Development: Contributing creative ideas for new products and assisting with menu planning. Supervision: May be responsible for overseeing a specific section or station in the bakery, and potentially supervising junior staff. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person

Location – Gurugram GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG’s Insight Network – the world’s largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills. Specific responsibilities include (but are not limited to): Engaging with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts Upholding GLG’s compliance framework and embracing our company values As an Associate, you will have the opportunity to: Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management Cultivate account management and commercial skills through direct client relationship building and responsive service. Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success. An ideal candidate will have the following: Bachelor’s degree or higher (required) 0-3 years of work experience in client-facing, sales, or account management roles Demonstrated critical thinking and creative problem-solving skills Excellent communication and interpersonal skills, including comfort with phone-based outreach Ability to work independently and collaboratively, in an ever-changing and fast-paced environment Receptive to close coaching and feedback Ability to multitask and prioritize effectively, while ensuring an attention to detail Hustle and tenacity that drives you to go above and beyond to delight clients Appreciation for data and understanding the numbers The candidate must be Flexible to work during early morning, evening, or night shifts as our operations follow a 24/5 model, with each shift spanning 9 hours About GLG / Gerson Lehrman Group GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture. To learn more, visit www.GLGinsights.com. Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Job Title: Assistant/Associate Professor – Bakery & Confectionery Joining Date: Immediate Minimum Qualifications & Experience Master’s Degree in Hotel Management / Culinary Arts with specialization in Bakery & Confectionery from a recognized university. Ph.D. in Culinary Arts / Hospitality preferred. Minimum 2 years of teaching or industry experience in bakery and pastry arts. Strong academic record with proven expertise in professional baking and confectionery techniques. Candidates should meet UGC norms as applicable. Key Responsibilities Teach undergraduate and postgraduate courses in Bakery, Confectionery, and Patisserie. Develop and revise curriculum in line with modern baking trends and industry standards. Train students in practical baking techniques, chocolate work, sugar artistry, bread-making, desserts, and cake decoration. Guide student projects, internships, and research in bakery science and culinary innovation. Organize workshops, live demonstrations, and culinary events. Collaborate with industry for guest lectures, industrial visits, and training opportunities. Mentor students for careers in hotels, bakeries, patisseries, and entrepreneurship. Contribute to departmental committees and university academic initiatives. Desirable Qualifications & Skills Specialization in Artisan Breads, Pastry Arts, Chocolate & Sugar Work, Food Science, or Bakery Management. Hands-on expertise with modern baking equipment and techniques. Certification from reputed culinary institutes (e.g., City & Guilds, Le Cordon Bleu, etc.) is desirable. Excellent communication and mentoring skills. Ability to blend creativity with professional bakery standards. Pay Scale ₹30,000 – ₹70,000 per month (commensurate with qualifications and experience). Application Process Interested candidates should submit the following to hr@niilmuniversity.ac.in with the subject line: Application – Assistant/Associate Professor (Bakery & Confectionery) Updated CV Cover Letter mentioning the position applied for Scanned copies of academic and experience certificates Job Type: Full-time Pay: ₹30,217.61 - ₹70,127.48 per month Benefits: Paid time off Provident Fund Work Location: In person

Responsibilities • Maintaining current client relationships and identifying potential clients • Contacting potential customer to develop relationships and sales • Developing new sales areas and improving sales through various methods. • Researching trends and creating new opportunities to increase sales. • Collaborating with sales and account teams to ensure requirements are met, such as sales numbers and profit goals. • Training, mentoring and managing reporting staff services. • Maintaining a strong understanding of products and services, and innovating new ways to serve businesses. Requirements • Exceptional communication and presentation skills, and ability to express technical and nontechnical concepts clearly and concisely. • Expert understanding of service and product, and ability to innovate new ways the product can serve customers. • Excellent organizational skills to meet goals and set priorities. • Innate drive to succeed and take initiative. • Strong organizational talents and ability to work under pressure and in new environments. • Bachelor's degree in marketing, communications, business or a related field. • Experience 0 to 1 Yr

We are seeking a talented individual to join our investments team at Mercer. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office. Lead Specialist - Investments We are looking to hire a candidate in the Performance Reporting Team The role will be responsible for working closely with the Investment Consultants, to deliver comprehensive and accurate performance reports for pension clients and related support functions. This role will support analysis and research at every stage of the investment decision, risk management and investment monitoring process portfolio of clients. The role will focus on various aspects of institutional investing, including data collection and analysis, investment strategies research, performance reporting and related investment consulting support functions. The incumbent in this role should have an understanding of the Global Capital Markets and working knowledge of various Asset Classes and Investment Strategies. We will count on you for: Prepare monthly and quarterly performance report for (Defined Contribution, Defined Benefit and Delegated Solution) Analyze performance of different investment options and overall plan Communicate with investment and custodians to gather and/or clarify client specific data for reporting Reviewing work of senior analysts/process developer/process champions and providing them guidance Produce quarterly manager commentary by assessing the performance of fund/investment strategies Involved in team management as well as production support for high level deliverables in investments Client communications and reviews, managing ramp-ups and ongoing transitions Periodical SLA monitoring and discussion with the stakeholders Conducting One-O-Ones and team meetings Define, delegate, monitor and participate in employee engagement activities Responsible for mentoring and leading a team of analysts across different processes Own accountability by being able to help teams troubleshot issues on projects Responsible for driving Process Improvements Career planning and grooming of team members for next level Manage relationship with onshore Business Process Owners and senior management Ensuring exceptional client experience Responsible for all performance management activities including supervision, goal setting, ongoing performance communication, employee engagement and development, review and mentoring Ensuring compliance with all internal and client policies Driving Process Improvements Providing timely updates to Level E/F and other stakeholders Training and coaching new hires in the team What you need to have: Minimum 6 years’ experience overall Graduate (B.com, BBA or equivalent). However, Master's Degree in finance (in addition to accounting, economics or mathematics) and progress towards CFA and CIPM will be preferred Strong understanding and proper usage of investment-related terminology in written and verbal communication in English Ability to work as part of a team and build strong working relationships with peers Experience in analyzing investment portfolios or researching investment managers located outside of India Preparing Investment Performance reports covering Asset Allocation, holdings and Portfolio Performance Produce periodic (monthly / quarterly) portfolio performance reports for Advisory, Delegated Solutions and Mercer Workplace Saving (MWS) clients. Computations of returns (money weighted / time weighted) for Defined Benefit, Delegated Solution and AVC clients Exposure to Global Capital Markets and working knowledge of various Asset Classes and Investment Strategies and performance attribution Good command on MS Office applications (MS-Excel, MS-Word, PowerPoint) Problem solving skills and attention to detail Ability to multitask, manage multiple priorities and work in a rapidly changing and dynamic environment, ensuring standards and deadlines are met and keeping others informed and up-to-date Strong verbal and written communication and analytical skills Ability to work and perform under strict deadlines and quick turnaround projects Ability to understand the link between data, client needs and its application to the “bigger picture” Exceptional interpersonal, organizational, business communication, and time management skills Strong working knowledge of MS Office, third party tools – Bloomberg, Investorforce/Investment Metrics, Morning Star, Lipper, etc. Excellent Word, Advanced Excel and PowerPoint skills Exceptional communication skills, both verbal and written Experience of managing key stakeholders or service providers Strong exposure in knowledge and experience in managing operations, multiple processes and their SLAs Prior experience of building strong stake holder partnerships. Managing stakeholder expectations Knowledge on Quality tools like Six Sigma, Lean are good to have. Knowledge and experience in transfer efforts and transition of processes. Yellow / Green belt certification Ability to meet deadlines and a real desire to achieve results Strong ability to participate in difficult conversations and handling escalations Ability to build rapport and respond confidently to customer queries Assertive, challenges processes and the "as is" to achieve a better service and experience for the client What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively Ability to perform under pressure and strict timelines Exposure to coding and automation using VBA codes, Python, R etc. and visualization tools such as Power BI, Tableau etc. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person . Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

About the role Location – Gurugram GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG’s Insight Network – the world’s largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills. Specific responsibilities include (but are not limited to): Engaging with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts Upholding GLG’s compliance framework and embracing our company values As an Associate, you will have the opportunity to: Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management Cultivate account management and commercial skills through direct client relationship building and responsive service. Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success. An ideal candidate will have the following: Bachelor’s degree or higher (required) 0-3 years of work experience in client-facing, sales, or account management roles Demonstrated critical thinking and creative problem-solving skills Excellent communication and interpersonal skills, including comfort with phone-based outreach Ability to work independently and collaboratively, in an ever-changing and fast-paced environment Receptive to close coaching and feedback Ability to multitask and prioritize effectively, while ensuring an attention to detail Hustle and tenacity that drives you to go above and beyond to delight clients Appreciation for data and understanding the numbers The candidate must be Flexible to work during early morning, evening, or night shifts as our operations follow a 24/5 model, with each shift spanning 9 hours About GLG / Gerson Lehrman Group GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture. To learn more, visit www.GLGinsights.com. Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Project Role : Database Administrator Project Role Description : Design, implement and maintain databases. Install database management systems (DMBS). Develop procedures for day-to-day maintenance and problem resolution. Must have skills : Oracle Database Administration (DBA) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary As a Database Administrator, you will administer, develop, test, or demonstrate databases. Perform many related database functions across multi-customers, including designing, implementing and maintaining new databases, backup/recovery and configuration management. Install database management systems (DBMS) and provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance. Roles & Responsibilities Database Administration and Support: • Handle all P1, P2, P3, and P4 incidents, changes, and service requests related to Oracle Database administration, ensuring prompt and efficient resolution within SLAs. • Manage day-to-day database operations, including backup/restore, health checks, performance tuning, and resource optimization. • Proactively monitor database systems using tools like Zabbix, CheckMK, or Extended Events, ensuring optimal performance and uptime. • Implement and manage high availability (HA) and disaster recovery (DR) solutions such as Always On Availability Groups, clustering, replication, and log shipping. • Perform Oracle Database upgrades, patching, migrations, and configuration changes with minimal disruption to business operations. Technical Expertise and Problem Solving: • Troubleshoot and resolve complex database issues, collaborating with other senior team members or SMEs when necessary. • Perform root cause analysis for recurring incidents and propose preventive measures to avoid future occurrences. • Optimize database performance by identifying and addressing bottlenecks, inefficient queries, or hardware limitations. • Utilize automation tools, SQL, and Shell scripts to reduce manual interventions and streamline repetitive tasks. Customer Interaction and Coordination: • Act as the first point of contact for all Oracle Database-related issues allocated to your team, ensuring professional and timely communication with customers. • Collaborate with the SME/Team Manager for escalations, providing detailed analysis and proposed resolutions. • Provide guidance to customers on best practices, database strategies, and technical solutions when needed. Mentorship and Collaboration: • Assist junior DBAs in resolving complex tickets, enhancing their troubleshooting skills, and providing technical guidance. • Share knowledge with peers and juniors through training sessions, documentation, or informal mentoring. • Coordinate effectively with other DBAs, SMEs, and Team Managers to ensure seamless operations across shifts and teams. Process Adherence and Reporting: • Follow established processes, including ITIL-based incident, change, and problem management workflows, to maintain service quality. • Maintain and update documentation for assigned tasks, incidents, and solutions for future reference and audits. • Regularly review and contribute to process improvements and knowledge-sharing initiatives. Continuous Learning and Development: • Stay updated on emerging Oracle Database technologies, tools, and best practices to enhance technical expertise. • Participate in training, certifications, and workshops to remain proficient in Oracle Database administration. Professional & Technical Skills • Must to have skills: Proficiency in High Availability (HA) and Disaster Recovery (DR) solutions for Oracle Database. Solid experience in performance tuning and query optimization, including troubleshooting and resolving database performance issues. • Communication Skills: Strong verbal and written communication skills, with the ability to collaborate effectively within teams and with stakeholders. • Work Tenure: A consistent career track record, with an average of at least 2 years spent in each previous organization. • Work Flexibility: Willingness to work in a 24x7 environment as needed, adapting to rotational shifts. • Escalation Handling and Customer Interaction: Experience in managing escalations and interacting directly with customers to resolve issues and ensure client satisfaction. • Strong understanding of multi-geographic support environments, effectively addressing diverse customer needs while ensuring consistent, high-quality database support. • Expertise in Oracle Database, with proficiency in high availability (HA) and disaster recovery (DR) solutions such as datagaurad and RAC. • Proficient in Oracle Database performance optimization and tuning to ensure optimal database performance and responsiveness for critical systems. • Skilled in planning and executing Oracle Database upgrades and migrations, minimizing downtime and ensuring seamless transitions. • Proficient in Oracle database patching-standalone and RAC. • Proficient in SQL or Shell scripting for automation and task optimization. • Familiarity with cloud technologies for database-related components, with a preference for hands-on experience. • Proficient in SQL or Shell scripting for automation and task optimization. • Experience managing and supporting Oracle Database, ensuring reliable analytics and reporting functionalities. • Strong troubleshooting skills on Unix/Windows platforms. • In-depth knowledge of backup and recovery processes, ensuring data integrity and availability in critical situations. • Good understanding of ITIL processes, ensuring structured incident management, change control, and service delivery. • Demonstrate strong customer handling skills, with the ability to interact directly with clients, understand their requirements, and contribute to delivering tailored database solutions and strategic recommendations. Additional Information • High level of acceptance and flexibility to accept change and requirement according to industry demand. • Should be enthusiastic to learn new technologies and enhance troubleshooting skills. • The candidate should have a minimum of 6+ years of experience in Oracle Database Administration (DBA) • This position is based at our Gurugram office • A 15 years full time education is required 15 years full time education

Job Description The Customer Solutions Architect acts as a trusted advisor partnering with the customers on their needs. Understands and captures the critical inputs of stakeholders and translates them into effective requirements and solutions. Specifies and designs effective end-to-end solutions incl. customer-specific adaptations by using the Nokia portfolio of products, systems and / or services as well as 3rd party products where required, applying solution architecture standards, processes, and principles to create and maintain a solution's (technical) integrity over time. How You Will Contribute And What You Will Learn Designs and develops customer-specific solutions, capturing functional and non-functional requirements, and translating stakeholder inputs into effective architectures. Creates high-level and low-level designs, ensuring end-to-end solutions meet customer needs, align with industry best practices, and maintain solution integrity over time. Collaborates across business groups and organizations to drive initial solution development, achieve workable outcomes, and support strategic decision-making. Solves complex problems using advanced analytical skills, contributing to innovation, professional direction, and long-term strategic goals. Provides technical leadership by guiding teams, managing resources, and serving as a trusted expert and best-practice reference in solution architecture. Key Skills And Experience You have: A Bachelor's or Master's degree in Engineering or equivalent degree and 5 -10years of experience with OpenShift/GKE (preferred), and other CaaS platforms. Understanding of cloud-native networking (CNI, SR-IOV, DPDK, Multus) and storage architectures. Awareness of resource policies (NUMA, CPU pinning, hugepages) relevant for telco-grade CNFs. Hands-on experience in Kubernetes/OpenShift deployment, Day-2 operations, and troubleshooting. Familiarity with logs, traces, monitoring tools (Prometheus, Grafana, ELK) to identify infra or CNF-level issues. Ability to work with R&D/PLM teams to drive fixes and customer-specific adaptations Strong documentation and presentation skills for architecture HLD/LLD, CIQ, deployment guides, etc. Ability to influence decisions in strategic customer discussions It would be nice if you also have: Familiarity with MANO/Orchestration frameworks About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

A Post Graduate Teacher (PGT) is a senior teaching position responsible for instructing senior secondary classes (typically grades 11 and 12) in a specific subject. PGTs focus on advanced academic guidance, curriculum planning, and student mentoring. They are also involved in lesson planning, delivering lectures, evaluating student performance, and preparing students for examinations. Key Responsibilities: Teaching and Instruction: Delivering engaging and informative lessons in their specialized subject area. Curriculum Development: Contributing to the development and implementation of the curriculum for senior secondary classes. Lesson Planning: Creating detailed lesson plans that align with the curriculum and address diverse learning needs. Assessment and Evaluation: Evaluating student performance through assignments, tests, and examinations. Mentoring and Guidance: Providing academic guidance and support to students, helping them understand complex concepts. Parent Communication: Maintaining regular communication with parents regarding student progress and performance. Professional Development: Participating in faculty meetings, workshops, and other professional development activities. Extracurricular Activities: Assisting in the organization and supervision of extracurricular activities. Record Keeping: Maintaining accurate records of student attendance, grades, and other relevant information. Subject Matter Expertise: Demonstrating a deep understanding of their subject and staying updated on current trends and research. In addition to these core responsibilities, PGTs may also be involved in: Supervising student research projects. Serving on academic committees. Mentoring junior teachers. Contributing to the development of learning materials. Assisting with the preparation of question papers. Participating in school events and initiatives Job Type: Full-time Pay: ₹38,000.00 - ₹60,000.00 per month Education: Master's (Required) Work Location: In person Application Deadline: 29/08/2025 Expected Start Date: 01/09/2025

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired General Equivalency Diploma Travel Percentage 0% BPO International Voice Hiring Support Process – 24/7 Rotational Shift Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About This Team Provide customer support to consumers via telephone and/or Internet. Handle customer inquiries and resolve simple and basic support issues, such as address changes, processing orders, warranty or billing/payment. For product or service-related issues, will move customer to appropriate Product Support Specialist. What You Will Be Doing Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. What You Bring 1-5 years’ experience of working on International BPO Voice Process Knowledge of the company’s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment Strong communication & analytical skills – Willing to work 24/7 including night shifts ,Must be good with multi-tasking Added bonus if you have Knowledge of FIS’ products and services Knowledge of financial services industry and basic financial analysis principles and ratios What We Offer You A multi-faceted job with a broad spectrum of responsibilities A modern international work environment and a dedicated and innovative team A broad range of professional education and personal development possibilities – FIS is your final career step! A work environment built on collaboration, flexibility and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Job Information Date Opened 08/18/2025 Job Type Full time Industry Education Work Experience 4-5 years City Delhi State/Province Delhi Country India Zip/Postal Code 110044 Job Description About Us: We are Kraftshala. We are an online higher education institution committed to playing the long game of building a transformative skilling experience for the masses. We call this ‘Scaling with Soul’. Scaling with Soul, to us, means we always prioritise student outcomes– specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year. This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldn’t have been needed were we willing to give up on either of high quality or scale. But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiting companies and the broader ecosystem. That’s why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc. We don’t need to. None of our competitors do (though we’d be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way. We are not the largest in terms of enrollments. Not yet. However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements. And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 4 years, we have placed more than 2400+ students with a Placement Rate of 94% (and improving). This is our long game- to Scale with Soul. We invite you to join us for the play. Funding: Kraftshala is backed by number of eminent investors, including Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com (the world’s largest NoBrokerage Property Site and India’s first realty startup unicorn) Sujayathi Ali, Co-founder at ShopUp and Voonik Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestlé S.A. and Professor, ISB) Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies) What do we value (the Kraftshala Kode): Kraftshala is on a mission to become the largest career launchpad in the world. Team Kraftshala is for the ambitious, the forever-learners, and most of all, for those who live to add value to others. In a world where education companies often lose sight of their core, we aim to Scale with Soul, to offer greater value to each stakeholder (including our team) everyday we get bigger. Joining Kraftshala now means becoming part of a story still in its early chapters- one you’ll help shape with your ideas, actions, and leadership. Here are things we care for: We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users' needs and are willing to go the extra mile to deliver on that, fit right in. We value problem solving skills. We look at problems objectively, work backwards from the user, solve for root causes and optimise for their long-term good instead of our short-term gain. We don’t let processes or hierarchies get in the way of adding value. We believe speed matters enormously in business. We value people who move with urgency, have a bias for action and are willing to take calculated risks in the face of uncertainty. We look for people with high learning agility , those truth seekers who pursue the best data, ideas, and solutions with rigour and open mindedness, and are constantly working to become better today than yesterday. We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership. We aim for consistency and reliability and expect the same from others. Predictability just makes everyone’s life a lot smoother. We believe people who demonstrate candour with care are the most effective: real, open and direct in communication, while still being highly empathetic. We have learnt that Scaling with Soul requires frugality . Resource constraints help sharpen focus and breed inventiveness. We are practical optimists . Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality. Head of Finance - Purpose & Role Description As part of the Head of Finance profile, you will be responsible for turning finance into a strategic engine for growth. From improving forecast accuracy and budget discipline to building investor-grade reporting and coaching a lean, high-ownership team, you’ll bring clarity and control to the systems that drive our most important decisions. Specific responsibilities will include: Ensuring the company has accurate short- and long-term financial forecasts by leading the planning and budgeting cycles across functions. Metric to measure: Forecast accuracy vs. actuals Owning the preparation of accurate, timely, and insightful reports and decks for founders, board meetings, and potential investors. Metric to measure: Timeliness and stakeholder satisfaction Maintaining full statutory compliance and readiness for audits, funding rounds, and due diligence processes. Metric to measure: Audit flags or statutory penalties Reducing manual dependencies in financial workflows by automating reconciliations, reporting, and approvals. Metric to measure: % reduction in manual effort Taking ownership of team output while mentoring current team members to handle responsibilities independently. Metric to measure: % of tasks handled independently Collaborating closely with the CEO and founders to model strategic bets and shape business direction using data-backed insights. Metric to measure: Use of financial inputs in leadership decisions Some of your Monthly Outcomes for the first 3 months in this role: Month 1: Develop a deep understanding of Kraftshala’s business model, financial workflows, and program-wise revenue mechanics Conduct a diagnostic of the existing finance team’s output, systems (MIS, budgeting, collections), and tools. Review FY budgets and variance trends; highlight critical gaps in forecasting, reporting, or margin tracking. Establish weekly check-ins with the CEO and key department heads to align on financial dependencies. Prioritize top 3 opportunities for systems/process improvement. Month 2: Fully own budgeting cycles, monthly MIS, and cash flow forecasts. Begin automation or streamlining of at least one reporting or reconciliation process. Improve clarity of program/batch-wise profitability reporting. Implement a lightweight review process with the current team to improve accuracy and reduce last-minute founder dependencies. Month 3: Build and roll out a strategic finance calendar (budgets, reviews, reporting, audits, partner settlements, etc.) that functions independently. Lead scenario planning and financial modeling for new launches or pricing revisions. Deliver board-level reports and investor-ready decks with consistency. Implement governance and controls that can support future scale (including due diligence readiness). Upgrade team capabilities: assign ownership, create SOPs, and reduce escalations to founders. Drive >25% improvement in student financing adoption, working with admissions and ops. Top Grading: Strategic Finance: An A-Player builds forward-looking models and drives business-critical decisions with financial insights, while a B-Player focuses on past performance and plays a reactive role in planning. System Building & Automation: An A-Player redesigns and automates processes to reduce manual work and scale operations, whereas a B-Player maintains the status quo and relies on manual, repetitive workflows. Team Leadership: An A-Player coaches team members to independently own deliverables and builds accountability, while a B-Player delegates execution but lacks structure or consistency in team performance. Business Partnership: An A-Player proactively supports and challenges cross-functional teams with ROI-driven inputs, whereas a B-Player shares data when asked but rarely influences decisions. Investor & Stakeholder Readiness: An A-Player crafts investor-grade reports and maintains clean compliance across audits and processes, while a B-Player manages basic compliance but lacks polish or forward-planning capabilities. Must Haves: Chartered Accountant with 4 - 8 years of post-qualification experience in business finance, FP&A, and controllership. (We’re not fussed about the exact years of experience, as that’s just a proxy for your skill level.) Proven track record of playing a central role in building budgeting, forecasting, and reporting systems at a growth-stage startup, preferably one with online sales cycles. Experience in independently creating financial models for unit economics, CAC payback, LTV, and other ROI metrics used for business decision-making. Demonstrated ability to collaborate cross-functionally with product, marketing, and operations teams to drive cost efficiency and performance insight. Prior exposure to preparing board-level decks, working with investors, and managing statutory and internal audits. High standards of integrity, with the ability to handle confidential financial information responsibly. Strong systems orientation, with a clear bias toward automation, scalability, and long-term process improvement. Good-to-haves: Experience in managing business finance for an ed-tech organization Selection Process: As a small team, we must get to know each other before taking the leap. We want to ensure you succeed in your role within our team. Each conversation with us will last about 30-60 minutes, and will be a mix of online and offline conversations. Setting Expectations: This will be a call to understand your profile briefly and share the details of the selection process. Conversation 1: This will be a conversation with our HR Lead wherein you can expect to be evaluated on the competencies needed for the job (mentioned above). Technical Exercise: This is a specific assessment designed to evaluate your fit for this role Conversation 2: This will be a detailed assessment review conversation to go over your submission for the technical exercise along with other competencies required for the role. Conversation 3: A conversation with our CEO to ensure that there is a fit with the Kraftshala Kode. Extending an offer: If all goes well, we will extend an offer that will mention the relevant details. Location: Delhi