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Ahmedabad, Gujarat, India

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Job Summary: We are looking for a motivated and customer-focused Travel Executive to join our dynamic team. You will be responsible for assisting clients in planning, booking, and customizing their travel experiences including flights, accommodations, tours, and visa support. Key Responsibilities: Understand client travel needs and preferences Suggest suitable domestic and international travel packages Design customized travel itineraries as per customer requirements Handle flight, hotel, transport, and visa bookings Provide guidance on travel documents, insurance, and safety Maintain excellent communication with clients before and during travel Stay updated on travel regulations, destinations, and offers Resolve customer queries or issues related to bookings Requirements Bachelor's degree in Tourism, Hospitality, or any relevant field Strong communication and interpersonal skills Passion for travel and good destination knowledge Basic knowledge of booking portals (like MakeMyTrip, Amadeus, Galileo etc. — optional) Customer service experience is a plus Freshers with strong enthusiasm for travel can apply What We Offer: Competitive salary and performance bonuses Opportunity to travel and explore destinations Friendly and growth-oriented work environment Training and mentoring from experienced professionals Career advancement in the travel and tourism industry Show more Show less

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0.0 - 3.0 years

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Viman Nagar, Pune, Maharashtra

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Having 2-3 years of Experience (Must). Provide technical product support & production environment support to real time product suite integrated with telecom BSS systems, to high profile, big corporates and system Integration partners.Advantage for experience in technical support of web-based enterprise inventory management & CRM applications.Advantage for experience and knowledge of telecom domain. Key activities are to: 1) Provide remote product support, inclusive of technical mentoring, problem troubleshooting, and the provision of solution based on configuration parameter change or workarounds for product defects/limitations. 2) Provide production support on issues faced during day to day operations and running of system real time & batch interfaces. 3) Should have excellent customer facing & communication skill, both written and verbal. 4) Ability to handle customer expectation for issues received over email or verbally. 5) Need to update customer verbally or via email on the progress made towards resolution of an issue reported. SQL, Windows OS, Product support, Strong problem-solving ability, Product defect identification ability, Experience in dealing with foreign customer, Excellent written and verbal communication skills. Technical & application support of a world class retail sales & inventory management system used by top telecommunications service providers in US, Europe & Asia. Provide diagnostics & troubleshooting & solutions to product & production issues. Need to work in a global team located across the globe to provide product on SLA and to meet quality standards. Verbal and written communication with international customers. Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹500,000.00 per year Shift: Day shift Work Days: Monday to Friday Location: Viman Nagar, Pune, Maharashtra (Preferred) Work Location: In person

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2.0 years

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Hyderabad, Telangana, India

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Description The Insights team within Audits and Insights Team (AIT) is looking for a smart, enthusiastic, hard-working, and creative candidate to join as Program manager I ( Insights ). This position offers an exciting introduction to the Amazon Marketplace and provides a training ground for success. You will primarily be responsible for driving generation and implementation of high impact improvement insights and solving challenging business goals. You will utilize data and develop creative processes to improve your team’s performance. You will directly work with policy, program, tech and product management teams to develop scale-able, long-term solutions which will have a significant impact on sellers, customers and Amazon. Our environment is fast-paced, and requires someone who is a self-starter, detail-oriented, analytical, and comfortable working with multiple teams, partners, and management. The candidate should have a track record of delivering results, experience processing large amount of data and report generation & management. The candidate should be clear and use data to drive their communication with stakeholders. The candidate should be able to resolve issues with reduced guidance. Key job responsibilities Perform data analysis on trends observed and recommend solutions by driving projects and kaizen to the policy, program, product and tech teams Leverage process acumen to develop strategic policies to ensure to invent and simplify the process further, focusing on generating insights and recommendations to drive efficiency and quality improvements and leading these end-to-end. Interacts with multiple stakeholders to communicate on insights and represents data/metrics information and project reviews Work with Program and Analytics POCs for story boarding of the insights, impact calculation, prioritization of high category insights for implementation with stakeholders Establish SOPs, process controls, recommend revisions and ensure alignment with business goals Build and scale system-level solutions that have metric impact; drive adoption of solutions across teams Collaborate with partner teams and stakeholders across the globe to deliver on key business goals and objectives by driving consensus and building trust Establishes key reporting/MIS for functional area & write well-structured and detail-oriented reports in a clear, concise and audience-specific format, including that for WBR, QBR, flashes and newsletter Drives continuous process improvement and contribute by documenting any issues/RCAs/action planning in functional area and own specific action or change Demonstrates the ability to dive deep into a problem, performs root cause analysis (RCA) and identifies constraints to recommend a solution Drive projects on automation to reduce manual efforts and improve processes, reporting, operational efficiency, etc. Take proactive ownership when identifying process gaps/ defects – if the process is owned by another department take the lead in identifying, communicating and helping the owning team to resolve the gap/issue. Manage operations, perform capacity and resourcing analysis and provide staffing recommendations Support on mentoring and coaching opportunities and communicates effectively both in verbal and written form on all matters, participating in the development on internal communication on key process changes for easy percolation to teammates About The Team The Audits & Insights Team (AIT) strives to ensure that Amazon's Seller and Buyer policies are effectively implemented by the audits and automation mechanisms within the Selling Partner Trust and Store Integrity (TSI). We achieve this by - (1) Defect Identification and Remediation: keep Amazon stores safe and trustworthy for customers (Buyers & Sellers), (2) Metrics reporting: measure investigation, policy and process performance, and share the defects via periodic reports with the relevant stakeholders and (3) Insight generation and Recommendation: identify the gap and propose solutions to bridge gaps in policies, automation or tools and work with the business, policy, tech, operations etc. teams and taking those solutions to the implementation phase, eventually helping in building trust with our Customers and preventing any prospective bad actions. Basic Qualifications 2+ years of program or project management experience Preferred Qualifications Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ - H84 Job ID: A2968246 Show more Show less

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0 years

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Kochi, Kerala, India

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Role Description Role Proficiency: Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 – Software Engineering Outcomes Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements. Code debug test document and communicate product/component/features at development stages. Select appropriate technical options for development such as reusing improving or reconfiguration of existing components. Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models Mentor Developer 1 – Software Engineering and Developer 2 – Software Engineering to effectively perform in their roles Identify the problem patterns and improve the technical design of the application/system Proactively identify issues/defects/flaws in module/requirement implementation Assists Lead 1 – Software Engineering on Technical design. Review activities and begin demonstrating Lead 1 capabilities in making technical decisions Measures Of Outcomes Adherence to engineering process and standards (coding standards) Adherence to schedule / timelines Adhere to SLAs where applicable Number of defects post delivery Number of non-compliance issues Reduction of reoccurrence of known defects Quick turnaround of production bugs Meet the defined productivity standards for project Number of reusable components created Completion of applicable technical/domain certifications Completion of all mandatory training requirements Code Outputs Expected: Develop code independently for the above Configure Implement and monitor configuration process Test Create and review unit test cases scenarios and execution Domain Relevance Develop features and components with good understanding of the business problem being addressed for the client Manage Project Manage module level activities Manage Defects Perform defect RCA and mitigation Estimate Estimate time effort resource dependence for one's own work and others' work including modules Document Create documentation for own work as well as perform peer review of documentation of others' work Manage Knowledge Consume and contribute to project related documents share point libraries and client universities Status Reporting Report status of tasks assigned Comply with project related reporting standards/process Release Execute release process Design LLD for multiple components Mentoring Mentor juniors on the team Set FAST goals and provide feedback to FAST goals of mentees Skill Examples Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Develop user interfaces business software components and embedded software components 5 Manage and guarantee high levels of cohesion and quality6 Use data models Estimate effort and resources required for developing / debugging features / components Perform and evaluate test in the customer or target environment Team Player Good written and verbal communication abilities Proactively ask for help and offer help Knowledge Examples Appropriate software programs / modules Technical designing Programming languages DBMS Operating Systems and software platforms Integrated development environment (IDE) Agile methods Knowledge of customer domain and sub domain where problem is solved Additional Comments Net Developer Job Description: Seeking skilled .NET C# Windows Application Developers. The candidate should have extensive experience in developing robust Windows applications, utilizing Windows Communication Foundation (WCF) services and gRPC service. Key Responsibilities: Design, develop, and maintain Windows applications using .NET and C#. Implement and manage gRPC services to facilitate communication between applications. Design, implement, and optimize stored procedures in MS SQL Server. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and resolve application issues, ensuring high performance and responsiveness. Participate in code reviews and contribute to team knowledge sharing. Stay updated with the latest industry trends and technologies to ensure our applications remain cutting-edge. Experience: Proven experience as a .NET C# Developer with .NET 6.0 and above. Proficient in implementing WCF services and experienced with gRPC service. Experience with multi-threading and asynchronous programming. Experience with MS SQL Server and writing stored procedures. Strong experience with Crystal reports. Strong experience with Docker, Microsoft Azure services such as App Services, Azure Functions, Service Bus, Key Vault, Blob, Azure AD, AKS, etc. Familiarity with version control systems such as Git. Familiarity with DevOps practices and CI/CD pipelines. Excellent problem-solving skills. Strong communication and teamwork abilities. Experience in Healthcare/pharmacy domain. Skills .NET C# Windows Application Development Microsoft SQL Server Windows Communication Foundation (WCF) services gRPC Services". Skills Azure,Dot Net,Grpc,Wcf Show more Show less

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12.0 years

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Trivandrum, Kerala, India

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Role Description We are seeking a Senior Identity and Access Management (IAM) Analyst to serve as the Team Lead for our Global Access Control (GAC) team. This role is responsible for overseeing manual provisioning and deprovisioning operations, managing access-related incidents, and ensuring compliance with defined security policies and service level agreements (SLAs). The ideal candidate will also play a key role in root cause analysis, reporting, process optimization, and contributing to IAM automation and governance initiatives—particularly with a working knowledge of SailPoint . Key Responsibilities Lead day-to-day IAM provisioning operations and ensure adherence to established workflows and SLAs. Manage work distribution among IAM analysts, ensuring timely execution of access requests and issue resolution. Act as the primary escalation point for provisioning-related incidents and failures. Collaborate with automation teams to analyze provisioning-related automation issues; provide manual remediation as needed. Conduct root cause analysis (RCA) of recurring access issues and work with stakeholders to implement preventive actions. Maintain strict adherence to access governance standards by ensuring only approved access is granted. Perform quality reviews of provisioning and deprovisioning activities to ensure accuracy and compliance. Provide mentoring, training, and workflow guidance to IAM analysts on provisioning and incident resolution. Work closely with IT security and risk teams to address operational access challenges and policy enforcement. Develop, document, and maintain standard operating procedures (SOPs) for manual provisioning tasks. Generate and analyze reports on provisioning trends, SLA performance, failure patterns, and improvement areas. Required Skills & Qualifications 8–12+ years of hands-on experience in access provisioning and deprovisioning within enterprise environments. Proven experience in leading or managing IAM operations or provisioning teams. Strong understanding of user lifecycle management, Active Directory, and enterprise identity systems. Familiarity with SailPoint IAM solutions, including governance workflows and identity lifecycle support. Solid background in incident management, RCA, and implementing preventive controls. Working knowledge of ITSM tools (e.g., ServiceNow, Remedy, Jira) for incident/request tracking. Ability to manage escalations and resolve provisioning issues under pressure. Excellent communication, documentation, and leadership skills. Commitment to security best practices, compliance, and continuous process improvement. Skills Iam,Servicenow,Request Management Show more Show less

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0 years

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Trivandrum, Kerala, India

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Role Description Senior Mainframe Engineer We are seeking a skilled Senior Mainframe Engineer with extensive knowledge in COBOL, DB2, JCL .The ideal candidate will have a strong background in mainframe technologies and will be responsible for leading and mentoring team members to ensure the successful completion of tasks. You will play a pivotal role in driving project success while maintaining the highest standards of quality and efficiency. Mandatory Skills & Experience: Proven expertise in Mainframe Technologies, with a strong understanding of DB2, JCL and COBOL. Hands-on experience in Migration Projects and a deep understanding of the migration process. Ability to mentor and guide team members effectively. Strong problem-solving skills and attention to detail. Good To Have: Familiarity with Agile methodologies. Experience working in Agile development environments. Skills Mainframe,DB2,COBOL,JCL Skills Mainframe,DB2,COBOL,JCL Show more Show less

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5.0 years

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Trivandrum, Kerala, India

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Role Description Hiring Locations: Chennai, Trivandrum, Kochi Role Description The Production Support Analyst is responsible for monitoring, triaging, and resolving system, application, and infrastructure issues in a production environment. The role requires strong technical troubleshooting abilities, adherence to service-level agreements (SLAs), and proactive communication with stakeholders. The analyst is also expected to mentor junior team members, manage support documentation, and continuously seek process improvement opportunities. Responsibilities Monitor, triage, and resolve production issues for systems, applications, and infrastructure tools. Troubleshoot and resolve Level-2 (L2) support tickets via phone, chat, and email. Collaborate effectively with business users and technical teams to resolve issues. Follow security guidelines and organizational standards while resolving incidents. Ensure requests for support are logged and handled per SLA. Participate in SWAT calls, provide real-time updates, and coordinate with stakeholders. Perform root cause analysis and implement fixes to prevent recurrence. Mentor Trainee Associates and Associates in the team. Maintain up-to-date documentation for systems and processes. Contribute to knowledge base and share insights with the team. Participate in release management processes. Report status updates, adhere to reporting standards, and track SLA compliance. Own customer escalations and requests, including ticket management and follow-up. Publish weekly/monthly dashboards and maintain process metrics. Mandatory Skills Experience in Production/Application Support Proficiency in SQL, JIRA, and ticketing tools Experience with AWS and Java (basic level acceptable) Application and infrastructure monitoring tools Strong troubleshooting and analytical skills Experience in handling SWAT/critical incidents SLA tracking and reporting Incident lifecycle management (logging, categorizing, allocating, resolution & closure) Good To Have Skills Knowledge of Agile/Scrum methodologies Familiarity with ITIL processes Automation or scripting experience (e.g., Python, Shell) Experience in customer-facing environments Dashboard and reporting experience using tools like Power BI or Tableau Soft Skills Excellent verbal and written communication skills Strong documentation and reporting abilities Customer relationship management Team player with mentoring capabilities Proactive attitude and willingness to take ownership Ability to work under pressure in a 24/7 production support environment Experience Range 2 – 5 years in Production Support / Application Support roles Skills Monitoring,Ticket Management,Sla Management Show more Show less

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4.0 - 6.0 years

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Hyderabad, Telangana, India

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Position Summary Assistant Manager - Global Audit & Assurance Products and Solutions COE Team -DeloitteSupportServicesIndiaPrivateLimited Deloitte leads with purpose, solving complex issues for our clients and communities. Across disciplines and across borders, Deloitte Global supports our network of member firms by developing and driving global strategy, programs, and platforms, and creating new solutions and transformational experiences. Our people share a passion for igniting change and a strong service orientation that shapes our organization and those it supports. Workyouwilldo In Global Audit & Assurance Products & Solutions, we make an impact by providing content that is used by all Deloitte Audit Practitioners in the execution of Audit & Assurance engagements around the globe. You will coordinate with our Global and member firm stakeholders to publish new and updated content, which may be localized for each country around the world. Our contributions directly support those engagements and the continued transformation of our Global Audit & Assurance business and you will be aligned to the following role: Assistant Manager In this unique and interesting role, you will provide specialized support and guidance for the Deloitte Audit (DA) program in the following manner: Lead the team responsible for supporting the deployment and ongoing content operations required to publish audit content to the DA tools and platforms using a Content Management System Implement strategies and objectives set by the Manager(s) for projects, resourcing, and operations Supervise a specific Legacy or INK portfolio, reporting to the Manager(s) or Deputy Manager (DM) Assist in resource allocation for their portfolios in collaboration with the DM Manage and guide team members, including day-to-day operations and career guidance Manage and evaluate the performance of the team, providing immediate and actionable feedback Conduct one-on-one check-ins for career guidance and performance management Address and resolve conflicts within their aligned portfolios Help implement policies, procedures, and strategies developed by the Manager(s) Collaborate with the DM and connect with stakeholders to understand project requirements Provide day-to-day project updates and handle level 1 escalations Coordinate/collaborate with US counterparts to fetch global content for Deloitte Audit platforms Align the team's efforts with the vision for the Center of Excellence (CoE) set by the Manager(s) Ensure quality standards are implemented and maintained Connect with stakeholders on a quarterly basis to seek feedback Oversee and update training documentation for all existing portfolios as well as operational activities for the team Lead document creation for new portfolios Identify opportunities and drive process automation and improvement for DA CPS portfolios Liaison with the Deloitte Member Firms to understand their audit content requirements and plan and manage end-to-end delivery of projects Establish and actively maintain relationships with Deloitte Audit customers Recommend process or system enhancements to existing tools and systems Experience: 4-6 Years Location: Hyderabad/Bangalore WorkTiming : 11a.m.–8p.m. Theteam: Who you’ll work with Deloitte Audit – Center of Excellence team is a part of the Deloitte Audit (DA) program which was introduced by Deloitte to transform the way Audit is performed globally. As part of DA, the team helps deployment and maintenance of audit content and portals and test the upcoming technologies for future and provide feedback / suggestions for enhancements. Various Content Management Tools (CMS Tools) are used for the maintenance of content. Formed in the year 2012, the team has over the years gained in-depth knowledge of the audit portals and are considered “superusers” for most of them. The team also acts as a content and technical advisor for several Member Firms. Qualifications and experience Required: Educational Qualification: B.E/B.Tech or M.Tech, MBA (60%or 6.5GPAand abovethroughout withoutanyrunningbacklogs). Minimum 4-5 years of work experience, preferably in a content management/knowledge management organization To be considered for this role, there are certain skills you should ideally have: Knowledge of web technologies such as XML, HTML Strong problem-solving capabilities, with an interest in innovative and creative thinking Ability to productively manage and work within a virtual team Strong English communication skills (written, verbal, and presentation) Good working knowledge of Microsoft Office products (e.g., Word, Excel & PowerPoint), including VBA Be able to prioritize tasks, work on multiple assignments, and raise concerns/questions where appropriate Suggest practical solutions and partner with clients to implement the solutions Strong interpersonal skills Ability to work across cultures and in a virtual environment Self-motivated and strong team player NOTE: If you do not have formal qualifications but have equivalent experience please do still apply. Howyou’ll Grow Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible. Benefits AtDeloitte,weknow thatgreatpeoplemakea greatorganization.Wevalueour peopleandofferemployees a broadrangeofbenefits. Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do — that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters. Deloitte’s Global culture At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make? Corporatecitizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationshipswith our clients, our people and our communities.We believe that business has the power to inspire and transform. We focuson education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn moreabout Deloitte’simpact on the world. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 305027 Show more Show less

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8.0 years

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India

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QuartzBio (www.quartzbio.com) is the Precision Medicine Intelligence Company. Our first-in-class Precision Medicine AI Agent Platform enables autonomous data ingestion and conversational insights across the precision medicine value chain. Powered by a network of domain-specific AI agents, our solutions amplify the efforts of operations, translational, informatics, and IT teams, using AI-driven integration of biomarker, sample, and clinical data to create a unified, scalable data ecosystem. R&D teams can shorten time from data to insights, analytics, and visualizations, accelerating study close and time-to-market. Transform the way precision medicine teams work with 360° intelligence. Position Summary We are seeking a Business Analyst Manager(Business Intelligence), to guide our strategic decision-making through advanced business intelligence, data analysis, and cross-functional collaboration. This role requires an experienced analyst who is adept at working across teams to identify key Business intelligence product scope opportunities, performs analysis and solution detailing to drive the development of scalable Business intelligence solutions in sample life cycle management and Biomarker data analysis. The ideal candidate brings deep analytical expertise, hands on data analysis skills, a strong understanding of Business intelligence technologies, and the ability to convert ideas to product requirements. You will lead complex analytics initiatives, analyses stakeholder business intelligence requirements, and help enable PDLC (Product development life cycle) process in the analytics workstream. Key Responsibilities Product Strategy & Feature Management Manage the intake and prioritization of business intelligence product requests. Decompose product requirements into features, and translate them into detailed epics and user stories. Collaborate with product leads to define release scopes and develop product roadmaps. Define and manage business and technical requirements for core BI components and data pipeline initiatives. Technical Analysis & Integration Conduct backend data pipeline analysis to enrich and validate feature requests. Translate complex or ambiguous problems into structured analyses and communicate insights to both technical and non-technical stakeholders. Work closely with AI and intelligent agent teams to integrate BI capabilities with virtual assistants and intelligent systems. Cross-Functional Collaboration Lead product grooming sessions with stakeholders to align on product deliverables. Collaborate with the design team to create user journey maps, wireframes, and other UX deliverables. Partner with engineering teams during sprint demos to review progress and provide product feedback. Define and implement QA processes in collaboration with the QA team to ensure high product quality. Adoption, Enablement & Innovation Drive adoption of business intelligence and semantic layers to empower business users with self-service analytics. Own the full project lifecycle—from scoping and stakeholder alignment to delivery, documentation, and user enablement. Identify opportunities to leverage generative AI to automate insights, enhance reporting, and improve user experience. Continuous Improvement Stay current with BI and analytics trends, tools, and best practices in SaaS environments. Continuously enhance technical skills and remain informed about emerging technologies in the BI space. Qualifications Bachelor’s degree related field and a minimum of 8 years of relevant work experience in Business and technical analysis tasks related to Business intelligence. 5+ years of experience in Business Analysis, Analytics, or BI roles with increasing levels of responsibility. 4-6 years of experience working in a customer-facing role and leading projects. Advanced proficiency in SQL/MySQL, data visualization tools (e.g., Tableau, Power BI, Looker) , and data modeling concepts. Familiarity with GenAI tools and frameworks (e.g., LangChain, OpenAI, Hugging Face) is a plus. Experience working with modern data stacks (e.g., Snowflake, dbt, Airflow, Redshift, databricks). Experience in clinical operations and Biomarker data analytics (preferred) Excellent problem-solving skills, analytical skills and ability to manage ambiguity with minimal oversight. Excellent communication skills – can tailor messaging to executive, technical, and non-technical audiences. Experience with Agile methodologies and project management tools such as Jira, Confluence, and Asana. Proven leadership in managing complex projects or functional areas, with the ability to balance short-term deliverables and long-term strategic goals. Demonstrated success in leading cross-functional initiatives and mentoring team members. Strong project management skills, including scheduling, budgeting, and status reporting, with a solid understanding of project management processes and tools. Strong written and verbal communication skills. Ability to write complex reports in a clear and concise manner. Provide expertise and guidance to team members. Actively contributes to the development of departmental strategies. Continuously improve technical skills and stay up to date with emerging technologies. Meets budgets and schedules for the entire project lifecycle. Other duties as assigned. Leadership Expectations Follows Company's Principles and code of ethics on a day-to-day basis. Shows appreciation for individual talents, differences, and abilities of fellow team members. Listen and responds with appropriate actions. Supports change initiatives and continuous process improvements. Communicates effectively and appropriately with colleagues, supervisors and clients. Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process. Show more Show less

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10.0 years

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Gurugram, Haryana, India

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About The Role Grade Level (for internal use): 11 S&P Global EDO The Role: Lead- Software Engineering IT- Application Development. Join Our Team Step into a dynamic team at the cutting edge of data innovation! You’ll collaborate daily with talented professionals from around the world, designing and developing next-generation data products for our clients. Our team thrives on a diverse toolkit that evolves with emerging technologies, offering you the chance to work in a vibrant, global environment that fosters creativity and teamwork. The Impact As a Lead Software Developer at S&P Global, you’ll be a driving force in shaping the future of our data products. Your expertise will streamline software development and deployment, aligning cutting-edge solutions with business needs. By ensuring seamless integration and continuous delivery, you’ll enhance product capabilities, delivering high-quality systems that meet the highest standards of availability, security, and performance. Your work will empower our clients with impactful, data-driven solutions, making a real difference in the financial world. What’s In It For You Career Development: Build a rewarding career with a global leader in financial information and analytics, supported by continuous learning and a clear path to advancement. Dynamic Work Environment: Thrive in a fast-paced, forward-thinking setting where your ideas fuel innovation and your contributions shape groundbreaking solutions. Skill Enhancement: Elevate your expertise on an enterprise-level platform, mastering the latest tools and techniques in software development. Versatile Experience: Dive into full-stack development with hands-on exposure to cloud computing, Bigdata, and revolutionary GenAI technologies. Leadership Opportunities: Guide and inspire a skilled team, steering the direction of our products and leaving your mark on the future of technology at S&P Global. Responsibilities Architect and develop scalable Bigdata and cloud applications, harnessing a range of cloud services to create robust, high-performing solutions. Design and implement advanced CI/CD pipelines, automating software delivery for fast, reliable deployments that keep us ahead of the curve. Tackle complex challenges head-on, troubleshooting and resolving issues to ensure our products run flawlessly for clients. Lead by example, providing technical guidance and mentoring to your team, driving innovation and embracing new processes. Deliver top-tier code and detailed system design documents, setting the standard with technical walkthroughs that inspire excellence. Bridge the gap between technical and non-technical stakeholders, turning complex requirements into elegant, actionable solutions. Mentor junior developers, nurturing their growth and helping them build skills and careers under your leadership. What We’re Looking For We’re seeking a passionate, experienced professional with: 10-13 years of hands-on experience designing and building data-intensive solutions using distributed computing, showcasing your mastery of scalable architectures. Proven success implementing and maintaining enterprise search solutions in large-scale environments, ensuring peak performance and reliability. A history of partnering with business stakeholders and users to shape research directions and craft robust, maintainable products. Extensive experience deploying data engineering solutions in public clouds like AWS, GCP, or Azure, leveraging cloud power to its fullest. Advanced programming skills in Python, Java, .NET or Scala, backed by a portfolio of impressive projects. Strong knowledge of Gen AI tools (e.g., GitHub Copilot, ChatGPT, Claude, or Gemini) and their power to boost developer productivity. Expertise in containerization, scripting, cloud platforms, and CI/CD practices, ready to shine in a modern development ecosystem. 5+ years working with Python, Java, .NET, Kubernetes, and data/workflow orchestration tools, proving your technical versatility. Deep experience with SQL, NoSQL, Apache Spark, Airflow, or similar tools, operationalizing data-driven pipelines for large-scale batch and stream processing. A knack for rapid prototyping and iteration, delivering high-quality solutions under tight deadlines. Outstanding communication and documentation skills, adept at explaining complex ideas to technical and non-technical audiences alike. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 316190 Posted On: 2025-06-18 Location: Hyderabad, Telangana, India Show more Show less

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6.0 - 9.0 years

0 Lacs

Gurugram, Haryana, India

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AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. AHEAD is currently seeking a System Engineer to join the Cloud Services team. The successful candidate should have a several years in a system engineering role, with hands on experience working with various datacenter and enterprise level technologies and applications. Must be flexible in technology exposure and willing to stretch beyond what they currently know. The ideal candidate will need to possess exceptional team player skills, while also being self-motivated and driven to consistently deliver outstanding customer support. Additionally, the selected candidate will have demonstrated experience with troubleshooting production problems as well as implementing, upgrading and maintaining enterprise level systems and services. Responsibilities Act as technical interface to CDI Clients to facilitate effective delivery of Datacenter and Cloud related services: Datacenter & Collocation Management Infrastructure-as-a-Service Backup-as-a-Service Disaster Recovery-as-a-Service Design, implement, troubleshoot, analyze, and maintain internal and external customer environments. Create, request, and present technical specifications and requirements. Perform hardware and software installations, upgrades and maintenance. Participate in after-hours maintenance and on-call rotation. Identify, research, and resolve technical problems. Support Level 2 and Level 3 Engineers for problems identified with systems and network, and act as an escalation point for Managed Services support technicians. Standard system administration duties including equipment installation, System/Application install and patch management, log analysis, etc. Interface with third party vendors as liaison between client and vendor. Utilize superior customer service skills to provide first level interface for CDI clients. Plan and implement system automation to improve service efficiency and consistency. Create thorough documentation records of design specifications and instructional manuals as necessary to enable Managed Services personnel to be effective in understanding and managing client delivered services. Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures. Engages in continuous learning to stay abreast on new and emerging technologies. Qualifications 6-9 years of prior IT experience; prior experience working for a service provider a plus Prior customer service experience Working experience with one or more infrastructure monitoring, alerting, and ticketing platforms Working experience managing & implementing virtualization technologies - vSphere, Hyper-V, Prism Working experience managing & implementing network virtualization technologies – NSX-T preferred. Experience working with dynamic Routing protocols such as BGP/OSPF/ISIS/EIGRP Working knowledge of service provider networking including various MPLS technologies such as SR/LDP/RSVP-TE Experience with various firewalls including Cisco ASA/FTD, Palo Alto Networks, and FortiGate Knowledge of Provider edge networking configurations and requirements a plus Experience working in a service provider NOC supporting multiple customers Working experience of basic Linux administration such as managing file permissions, adding users, or setting up basic services Team player with excellent communication skills and the ability to manage assignments independently Nurturing personality and the desire to help in the development and mentoring of level 1 technicians Ability to achieve successful outcomes in handling difficult situations and to work with various customers and management levels Analytical and troubleshooting skills Ability to work in a fast-paced environment Shows initiative and acts independently to resolve problems Ability to manage multiple priorities and follow through on projects to completion Works effectively both as a team member and independently Effectively utilizes tools to resolve issues and escalates appropriately Proficient in documentation creation leveraging Microsoft Visio & Office. Ability to work independently, prioritizes existing projects, and proactively determine areas requiring additional attention, monitoring, or maintenance Excellent written, communication, and problem-solving skills are a must Experience with VMware vCloud Director a plus Experience with Zerto Virtual Replication a plus Experience with Public Clouds (AWS/Azure) a plus Experience with Automation/Orchestration/scripting (ansible/python/PowerShell) a plus CCNP Service Provider VMware vSphere Certifications a plus Azure/Amazon Certifications a plu Why AHEAD Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits Include Medical, Dental, and Vision Insurance 401(k) Paid company holidays Paid time off Paid parental and caregiver leave Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location. Show more Show less

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15.0 years

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Hyderabad, Telangana, India

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Company Description Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait . We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. Job Description Job Summary We are looking for dynamic and experienced leader as Head Sales - CAR T Cell therapy to develop and implement the launch plan for new products in Cell therapy, develop forecasts and track achievement of sales, identify opportunities to strengthen the distribution system, network with industry peers, build customer relationships, identify new opportunities to grow the business, identify capabilities and resources required for implementing relevant initiatives. Roles & Responsibilities You will be responsible for continuously gathering information on regulatory requirements, customer behaviour, demand patterns, and the competitive landscape through networking with industry partners and gathering market intelligence You will be responsible for attending industry trade shows and conferences to identify emerging trends and gather insights. You will be responsible for reviewing sales figures of existing product lines and volumes expected for upcoming launches and developing strategies for entry/penetration into identified territories/customers. You will be responsible for providing insights to SRx Marketing teams for refining marketing plans based on field data. You will be responsible for establishing sales targets for each product, national account, and IDN sales region. You will be responsible for gathering requirements from customers and updating contract terms on the Contracts portal. You will be responsible for providing clarifications to the Contract team and participating in final contract decisions. You will be responsible for reviewing service agreements with customers annually and initiating corrective actions as needed. You will be responsible for regularly meeting with customers to understand their business plans, reviewing sales against forecasts, and identifying strategic opportunities. You will be responsible for updating forecasts and adjusting prices when necessary. You will be responsible for conducting launch discussions by gathering inputs on the product launch landscape and determining market share objectives. You will be responsible for interacting with employees across various levels and functions of customer organizations. You will be responsible for attending conferences and GPO Trade Shows to gather insights into customers' strategic priorities. You will be responsible for participating in customer scorecard meetings to gather feedback and identify areas of improvement. You will be responsible for identifying potential new customers and assessing their product needs. You will be responsible for providing inputs to the Finance team for defining credit limits and assisting in following up with customers regarding outstanding receivables. You will be responsible for conducting goal setting, performance appraisals, and mentoring/coaching sessions for team members. Qualifications Educational qualification - A graduate in Science with MBA from a premier institute Minimum work experience- 15 - 18 years of Sales experience. (Minimum 4-5 years in Oncology/Hematology) Skills & attributes – Technical Skills - Develop and manage the sales and roadmap for innovative asset(s) with basic understanding of pharmaceutical industry, market trends, competitors, customer understanding. Strong relationship-building skills to establish and maintain connections with key healthcare professionals, opinion leaders, and healthcare institutions across India. Analytical skills to assess market trends, competitor activities, and customer needs across the Indian pharmaceutical market. Ability to set clear goals, provide guidance, and track team performance. Strong sales and marketing acumen, including experience in promoting pharmaceutical products to healthcare professionals and institutions. Stay updated on the latest developments in pharmaceutical research, treatment modalities, and industry best practices in the Indian market. Behavioural Skills Excellent communication and interpersonal skills. Have zeal to coach/ mentor. Adept at problem-solving and making data-driven decisions. Good at Building and leveraging relationship Skills in recruiting, training, and developing a high-performing national sales team. Additional Information About the Department Global Generics India Global Generics India business journey began in 1986. In the last three decades, we have grown as a trusted name in the healthcare industry and rank as one of the top 10 Pharma Companies in the Indian Pharma Market (IPM) as per IQVIA MAT (November 2022). Our commitment to Lead Ahead has helped us move ranks from 16th position to 10th position (IPM) in the last four years. We are a fast-growing organisation with double-digit growth and significant market share in domestic markets. Currently, we rank among the top 5 in oncology, anti-allergy and gastrointestinal diseases and the top 10 in a few other therapy areas. Our focus is on leveraging our digital capabilities, collaborations, innovations and inorganic opportunities to become the top 5 companies in the Indian Pharma Market. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/ Show more Show less

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0 years

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Hyderabad, Telangana, India

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At NxtWave, we believe in delivering practical, industry-relevant training that empowers students to become great developers. Our product developers are passionate about teaching, simplifying complex concepts, and creating inclusive learning environments for students. This is your chance to make a lasting impact on students who have just completed their 12th standard and are eager to excel as developers. Key Responsibilities: Deliver daily in-person classroom training on programming and/or full-stack development. Design, develop, and implement learning activities, materials, and resources that align with industry standards. Provide personalized learning experiences by understanding student needs and delivering tailored support throughout the program. Actively assist and resolve student queries and issues promptly, providing mentorship and guidance. Contribute to curriculum development and improvements based on student feedback and industry trends. Continuously develop and demonstrate a teaching philosophy that inspires student learning. Review student deliverables for accuracy and quality. Handle a class size of 70-100 students, ensuring engagement and effective learning outcomes. Stay current with professional development in both pedagogy and software development practices. Requirements: Master’s degree in computer science or a related field. Having teaching or training experience in Computer Science is an added advantage. Passion for teaching and mentoring, with a commitment to student success. Alignment with NxtWave’s vision and culture. Skills Must-Have: Professional fluency in English, with excellent communication and presentation skills. Strong proficiency in Python, Java, and JavaScript programming languages. Knowledge of additional programming languages is an added advantage. Strong proficiency in Data Structures and Algorithms. Strong knowledge of object-oriented programming. Proficiency in content development using tools like Google Sheets, Google Slides, etc. (Knowledge of Microsoft 365 stack is a plus). Ability to quickly learn and use technology platforms to interact with students. Empathy, ambition, and the ability to work closely with individuals from diverse backgrounds and cultures. Good to Have: Familiarity with Git and version control systems. Strong knowledge of the subject matter, industry standards, and best practices in software development. Ability to adapt teaching methods to various learning styles & requirements. Strong problem-solving and solution-seeking mindset. Openness to constructive feedback and continuous improvement. A sense of ownership, initiative, and drive for delivering high-quality teaching outcomes. Job Overview: Education Criteria: M. Tech Working days: 6 days a week Type of employment: Employee (6 months probation) CTC: Up to 25,000 Rs During Internship + Upto 10 LPA To move forward, please take a moment to complete this short application form: 🔗 Application Form Show more Show less

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0 years

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Chengalpattu, Tamil Nadu, India

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Company Description SSN College of Engineering, founded by Dr. Shiv Nadar, Chairman of HCL Technologies, is a premier center of higher learning committed to excellence in education and research. Set on a 250-acre campus, SSN offers a range of graduate, undergraduate, and research programs, supported by accomplished faculty and world-class facilities. The institution promotes intellectual development, free thinking, and personal growth, providing students with dynamic learning opportunities and skill-building experiences. SSN has a robust student life with sports, recreational activities, and cultural events that foster a balanced academic and social environment. The college boasts state-of-the-art facilities, and a strong faculty team comprising 201 PhD holders and 74 pursuing their PhDs, ensuring a 1:15 faculty-student ratio. Role Description This is a full-time on-site role for a Professor/Associate Professor/Assistant Professor in the Computer Science and Engineering (CSE) department. The role is located in Chengalpattu. The selected candidate will be responsible for teaching undergraduate and graduate courses, engaging in scholarly research, mentoring students, and contributing to curriculum development. They will also participate in academic advising, departmental meetings, and serve on various college committees. Additionally, faculty members are expected to stay current in their field of expertise and incorporate new methodologies into their teaching. Qualifications Proficiency in teaching and curriculum development in Computer Science and Engineering Strong background in scholarly research and publications in relevant fields Experience in academic advising, mentoring, and student development Excellent communication, collaboration, and interpersonal skills PhD in Computer Science or related field is required Experience in the use of modern teaching tools and technologies Commitment to fostering an inclusive and diverse academic environment Previous teaching experience in higher education is preferred Show more Show less

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0 years

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Chennai, Tamil Nadu, India

Remote

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🚀 We’re Hiring: IT Recruitment Manager 📍 Location: [Onsite/Remote] 🌐 Company: Sivtek Global | www.sivtekglobal.com Are you a hands-on IT recruiter with leadership skills? Join Sivtek Global , a fast-growing software services & talent solutions firm, and take charge of full-cycle tech hiring, team mentoring, and client delivery. Responsibilities 🔹 6–10 yrs in IT recruitment (must be hands-on) 🔹 Proven experience in sourcing Java, .NET, DevOps, Cloud, Data, etc. 🔹 Team management + client handling (US/UK/APAC preferred) 🔹 Strong with ATS, LinkedIn, Naukri & sourcing strategy 🔹 Must deliver and lead from the front! Qualifications MBA, Any Degree Show more Show less

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3.0 years

0 Lacs

India

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Job Description Would you enjoy working with large distributed systems ? Do you enjoy using your expertise to mentor others ? Join our cutting-edge Web Security Team Our team develops and sells Akamai's carrier network security products to fixed and mobile network service providers. We specialize in delivering highly scalable network infrastructure and access-based security products to our customers. We collaborate with product groups, external partners to enable our customers to provide high-quality, secure internet and network access to their end-users. Develop secure, reliable and maintainable code As Software Engineer.Senior , you'll develop software that runs one of the largest distributed-systems in the world. You will play a key role in our growth strategy. You'll be creating innovative solutions for our network challenges and clients, with the aim of increasing internet traffic and making it faster, more reliable and secure. As a Software Engineer Senior , you will be responsible for: Collaborating with other software engineering teams to influence and shape the design process and product development Creating and enhancing new features and functionality, including conception, design, testing and deployment Being the subject matter and team expert, leading and mentoring others to optimize their productivity Working with internal teams to troubleshoot complex problems in our network for our customers Do What You Love To be successful in this role you will: Have 3+ years in experience in software development life cycles and writing code in Golang/C/C++ within a Unix/Linux environment Have understanding of how internet and it's networks/protocols (IP, DNS, routing, HTTP, TCP or web architecture) works Demonstrate a keen interest in learning new technologies Be a natural communicator with an interest in mentoring others using your subject matter expertise Have experience in cloud platforms such as AWS/GCP/Azure etc Be adept on Cloud native constructs and deployments Work in a way that works for you FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here. Working for you Benefits At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About Us Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away. Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you! Show more Show less

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0 years

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India

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Job Description Would you enjoy working with large distributed systems ? Do you enjoy using your expertise to mentor others ? Join our cutting-edge Web Security Team Our team develops and sells Akamai's carrier network security products to fixed and mobile network service providers. We specialize in delivering highly scalable network infrastructure and access-based security products to our customers. We collaborate with product groups, external partners to enable our customers to provide high-quality, secure internet and network access to their end-users. Develop secure, reliable and maintainable code As Software Engineer.Senior II, you'll develop software that runs one of the largest distributed-systems in the world. You will play a key role in our growth strategy. You'll be creating innovative solutions for our network challenges and clients, with the aim of increasing internet traffic and making it faster, more reliable and secure. As a Software Engineer Senior II, you will be responsible for: Collaborating with other software engineering teams to influence and shape the design process and product development Creating and enhancing new features and functionality, including conception, design, testing and deployment Being the subject matter and team expert, leading and mentoring others to optimize their productivity Working with internal teams to troubleshoot complex problems in our network for our customers Do What You Love To be successful in this role you will: Have experience of software development life cycles and writing code in Golang/C/C++ within a Unix/Linux environment Have understanding of how internet and it's networks/protocols (IP, DNS, routing, HTTP, TCP or web architecture) works Demonstrate a keen interest in learning new technologies Have ownership on product development and enhancement Be a natural communicator with an interest in mentoring others using your subject matter expertise Have experience in cloud platforms such as AWS/GCP/Azure etc Be adept on Cloud native constructs and deployments Work in a way that works for you FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here. Working for you Benefits At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About Us Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away. Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you! Show more Show less

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10.0 years

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Kochi, Kerala, India

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Excellent understanding of O2C - Cash Application, Billing, Invoicing, Pricing & Collections O2C/AR Cycle Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency. Providing coaching and feedback to team members to enable them to improve their performance Handling Escalation Provide inputs on process and system to the team Good understanding of client reporting and performance management. Should be able to interpret data to create meaningful information & analysis. Should take ownership of the client and shows accountability. Should have in-depth knowledge of key performance indicators. Should be able to assess the training and development needs as per the process requirement. Competencies Required Responsible for day to day Operations management Ability to develop and maintain client relationship and coordinate with other stakeholders at Client location and Offshore team in India Providing coaching and feedback to Offshore team members to enable them to improve their performance Periodic client reporting and conducting quality audits Should have strong O2C process experience covering Cash Application, Billing, Collection and Dispute management end to end understanding and flow. Ability to identify inefficient/ineffective processes and give recommendations to enhance controls and efficiency. Ensure compliance with internal policies and procedures, external regulations and information security standards Driving Quality initiatives in the process to attain measurable positive results Ensure relevant accounting guidelines and policies are properly and consistently applied Introducing process metrics and reporting on a weekly, monthly and quarterly basis Reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance Ability of up-skilling the associates on process-related updates, coaching, mentoring & providing assistance and support when required Ability of handling process related issues, queries and escalated transactions Industry experience/knowledge and business acumen required Should be flexible and agile to manage special projects Present data to managers, clients, and other stakeholders Assist management in the decision-making process by preparing budgets and financial forecasts Skill Requirements Qualifications Graduate/Masters in Accounting/CA/MBA - Finance Good accounting knowledge which includes, preparation of JE and AR knowledge (Cash Application, Billing, Collections, Dispute management. At least 10 years of deep operational experience as part of the O2C process, with depth understanding on Cash Application, Dispute management, Collection, Billing etc. Basic Excel skills and knowledge of ERP SAP/Oracle, is desired Strong numerical skills with an attention to detail Good written and Oral communication skills Ability to prioritize & multi-task Exhibits meticulous attention to detail Excellent problem solving & analytical skills Show more Show less

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3.0 years

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Kolkata, West Bengal, India

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY - GDS Consulting – GRC Technology – Enterprise GRC – AuditBoard -Senior As EY GDS Consulting Senior, you will contribute technically and functionally to GRC Technology client engagements and internal projects. You will also identify potential business opportunities for EY within existing engagements and escalate these as appropriate. Similarly, you will anticipate and identify risks within engagements and share any issues with senior members of the team. The opportunity We’re looking for GRC Professionals with expertise on Auditboard GRC/ IRM solutions to join our international network of GRC Technology professionals helping our clients implement technology solutions that support risk management, compliance, and governance. They would assist the GRC Leads/Architects in creating GRC/IRM proof of concepts, technology feasibility of requirements and perform Auditboard build including but not limited to Automated Test Framework development. It would be good to have some architectural experience in designing Auditboard solutions and presenting it to stakeholders. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of the service offering. Your Key Responsibilities Work with the Solution Designers/Architects, and BA’s to bounce ideas, brainstorm available solutions, disseminate business requirements, and articulate the best feasible solution to implement. Map customer requirements to Auditboard GRC functionality and advise on best practices for implementing GRC processes. Design and develop custom Auditboard GRC applications and modules to meet specific client needs and compliance requirements. Configure and customize Auditboard GRC workflows, policies, forms, and user interface (UI) elements to create user-friendly and efficient solutions including but not limited to Policy and Compliance Management, Risk Management, Business Continuity Management, Third-party Risk Management, Operational Risk Management, Operational Resilience, Privacy Management, Regulatory Change, Audit Management, Security Operations, Vulnerability Response Participate in scrum meetings including user story point definition and prioritisation Drive process optimization, efficiencies and productivity using automation Develop and maintain Auditboard GRC scripts, such as Business Rules and Client Scripts, flows to enhance system functionality and automate processes. Conduct thorough testing and quality assurance for developed solutions to ensure accuracy and reliability. Provide technical expertise and guidance to the project team and assist in knowledge transfer sessions. Stay up to date with the latest Auditboard GRC features, releases, and industry trends to drive continuous improvement. Collaborate with cross-functional teams to integrate Auditboard GRC with other systems and tools, as required Drive customer requirements show back sessions, system demos and other workshops. Ability to work as a team member to contribute to various phases of projects. Assist EY regional teams on RFP pursuits and proposals for clients seeking GRC/IRM support on areas such as solution design and effort estimation. Develop and maintain productive working relationships with client personnel. Demonstrate flexibility to travel to the customer locations on a need basis (when the travel restrictions are lifted). Ensure on-time delivery of allocated tasks. Ensuring adherence to quality processes specified for the project. Compliance with EY policies and procedures like Timesheet / Leaves management etc. Assist Project Lead for the successful execution of the project (estimation, reviews, customer satisfaction, etc.). Skills And Attributes For Success eGRC tool : AuditBoard Strong communication, presentation, and team-building skills and experience in producing high-quality reports, papers, and presentations. Foster teamwork, quality culture and lead by example. Understand and follow workplace policies and procedures Training and mentoring of project resources Participating in the organization-wide people initiatives To qualify for the role, you must have 3 - 7 years of relevant experience in a similar role, particularly in a professional services organization. Should have led/completed at least 3 to 5 end-to-end end Auditboard implementation engagements (SOXHUB, OpsAudit, RiskOversight, Cross Comply) Auditboard GRC certifications (Certified Core Administrator, Certified Module Administrator {SOXHUB,OpsAudit, RiskOversight, CrossComply}, Implementing as Project Lead ). Experience in developing and maintaining technical documentation. Basic understanding of cross GRC domains including Information Security, business continuity and Risk Management. Team Building - Knowledge sharing, training, motivating and development of team members. Good understanding of Auditboard technology platform including workspace and portal Ideally, you should also have B.E/B.Tech (Comp. Science, IT, Electronics, Electronics & Telecommunications)/MBA with a minimum of 3+ years of experience with other Big3 or panelled SI/ ITeS companies Robust understanding of program and project management practices Familiarity with a typical IT systems development life cycle Demonstrated track record with a blue-chip consulting organization and/or a blue-chip organization Demonstrated experience in delivery management and client management Exposure to multiple GRC tools like Archer, ServiceNow, MetricStream, Enablon, etc. would be an added advantage Exposure to tools like Alteryx/Snowflake/Tableau would be an added advantage. What We Look For A Team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment with consulting skills. An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

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10.0 years

0 Lacs

Noida, Uttar Pradesh, India

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Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Description UKG Ready is seeking a strategic and hands-on Manager of Product Management to lead initiatives within our Data Sub-Stream. This role will oversee two high-impact areas: the evolution of our GenAI and Agent capabilities (including LLM-based features, evaluations, and intelligent experiences), and the continued growth of our analytics platform, powered by BigQuery. This is a leadership role that involves close collaboration with senior and executive management to define vision, drive execution, and mentor product team members. Success in this role will be measured by your ability to work cross-functionally with engineering, AI research, UX, and other AI pillars across UKG to deliver scalable, responsible, and user-centric data and AI products. If you thrive at the intersection of data, intelligence, and user experience—and enjoy growing a young team while shaping both strategic roadmaps and day-to-day product development—we’d love to connect. Responsibilities Strategy & Leadership Define and own the product strategy for UKG Ready’s data platform. Lead a team of product managers across multiple geographies, providing mentorship, prioritization, and execution support. Represent GenAI and Analytics in cross-functional planning, executive updates, and stakeholder alignment. Champion a user-centric and ethically responsible approach to LLM-powered features. Align AI-powered product experiences with the underlying analytics infrastructure. GenAI & LLM Oversee the development of LLM-powered features (e.g., summarization, chat, intelligent insights). Guide prompt engineering strategies, evaluation frameworks, and RAG pipelines. Ensure robust infrastructure for safe, high-performance AI interactions. Monitor real-world performance and quality of generative experiences, driving continuous improvement. Analytics Platform Drive the roadmap for the analytics platform and reporting experiences, including dashboards and data exploration tools. Guide the evolution of our BigQuery architecture and data products to support scalability and cross-suite reporting. Collaborate with data engineering and architecture teams to ensure clean, performant, and accessible data for all personas. Align KPIs, dashboards, and self-service tools with both internal and customer-facing needs. Execution Support agile ceremonies across teams: planning, grooming, story definition, and backlog management. Translate customer feedback, usage data, and market trends into actionable priorities. Balance short-term delivery with long-term vision to ensure sustainable product development. Define and track success metrics across both GenAI and Analytics initiatives. Qualifications 6–10 years of product management experience, including 2+ years in a leadership or mentoring role. Proven experience owning product strategy and execution in one or more of the following areas: Generative AI/LLMs, analytics platforms, or data products. Demonstrated success leading cross-functional initiatives across engineering, UX, and data science. Strong working knowledge of LLM concepts (prompting, embeddings, RAG, evaluation), preferably in production environments. Hands-on familiarity with cloud data platforms—BigQuery experience strongly preferred. Excellent communication skills, with the ability to distill complexity into clear direction for both executives and teams. Deep user empathy and a data-driven decision-making mindset. Bonus: Experience with vector databases, LangChain/LlamaIndex, dbt, or Looker. Bonus: Background in enterprise SaaS, HR tech, or workflow platforms. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com Show more Show less

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0 years

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Mumbai, Maharashtra, India

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About the Role Your role will be Processing of Syndicated Loans - Participation/Agented /Bilateral Deals. As part of our Loans team, you will be working with our client partners to improve processes and controls that build capacity and scale. Responsibilities Support business analysis and drive end-to-end delivery in the areas of process transformation, data and change management. Act as a single point of contact for all program related queries and escalations. Prepare and drive the monthly business reviews meetings with the client. Administration of various governance pillars which would include client engagement, knowledge management, resource management & BCP and Control & compliance. Ensure timely execution of all project deliverables as per the agreed quantity and quality SLAs. Responsible for lead hiring, training, Onboarding, resource allocation, delivery management, performance appraisals, mentoring, attrition management. Liaising with shared services to facilitate timely completion of business deliverables, as necessary. Qualifications The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. Required Skills He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Preferred Skills The ideal candidate should possess strong business understanding of finance industry with special focus on Processing of Syndicated Loans - Participation/Agented /Bilateral Deals. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. Hershey should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. About Us eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. To know more about us, visit https://eclerx.com eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law At eClerx, we value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all qualified individuals, regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, or any other characteristic protected by law. We believe that diverse perspectives strengthen our team and enhance our ability to serve our clients effectively. Show more Show less

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6.0 years

0 Lacs

Pune, Maharashtra, India

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Organization Overview Company Description QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. Only candidates based in Mumbai, Pune, or Chennai will be considered, as our operations are strictly limited to these three locations Job Description The Manager, Support Team is responsible for leading a team of support engineers to ensure the delivery of exceptional technical support for ERP systems. This role focuses on managing team performance, overseeing escalations, and ensuring the team provides efficient, high-quality solutions to complex customer challenges. As a customer-centric leader, the Manager fosters a culture of accountability, responsiveness, and continuous improvement, ensuring that the support team consistently meets or exceeds customer expectations. By closely monitoring operational workflows, case handling, and escalations, the Manager ensures timely resolutions and adherence to Service Level Agreements (SLAs). The Manager works collaboratively with cross-functional teams, including Product Management, Engineering, and Customer Success, to resolve systemic issues, advocate for customer-driven product enhancements, and align on support objectives. Additionally, this role involves developing and implementing strategies to optimize support operations, improve team capabilities, and proactively address recurring customer issues. This position requires strong leadership, problem-solving skills, and a customer-first mindset. The Manager, ERP Support Team, plays a vital role in shaping the team’s success while contributing to customer satisfaction and the overall effectiveness of ERP support operations. Given that our support organization operates 24/7, this position demands a flexible approach to scheduling. You will be expected to participate in shift rotations, along with weekend shifts and potential on-call coverage as required. These elements are vital to providing continuous support to our global customer base. Your willingness to adapt to these scheduling requirements is crucial for the role. Responsibilities Leadership and Team Management Guide and mentor the support team, fostering a culture of accountability, collaboration, and continuous learning. Set performance goals, provide constructive feedback, and develop individualized growth plans to enhance team capabilities. Lead daily stand-ups to align on case priorities, escalations, and team blockers. Escalation Management Oversee escalated cases, ensuring adherence to escalation protocols and effective communication with stakeholders. Act as an escalation owner for high-severity issues, coordinating resolution strategies with cross-functional teams. Manage structured handling of escalations, escalating to Directors or senior leadership when required. Process and Workflow Optimization Continuously evaluate and refine support workflows, triage, and escalation procedures to enhance efficiency and customer satisfaction. Lead initiatives for process improvements informed by performance data, feedback, and post-mortem reviews. Ensure adherence to SLAs and proactively address cases nearing SLA thresholds. Performance Tracking and Reporting Monitor team performance metrics (KPIs), such as response times, backlog counts, and escalation summaries. Analyze trends and generate weekly/monthly performance reports to inform strategic decisions and share insights with leadership. Conduct quarterly strategic reviews to assess team performance, identify process gaps, and align on goals. Resource and Capacity Management Develop staffing and scheduling plans to ensure adequate support coverage, including shift rotations and flexibility for changing demand. Optimize resource allocation to balance workload distribution and improve case handling efficiency. Adjust headcount or allocate additional resources based on workload and business priorities. Collaboration and Cross-Functional Engagement Serve as the primary liaison between the support team and other departments, including Product, Engineering, and Sales. Participate in cross-functional meetings to discuss product updates, recurring issues, and areas requiring collaboration. Advocate for customer needs in cross-department discussions, ensuring alignment on issue resolution strategies. Training and Knowledge Sharing Assess training needs and organize targeted technical sessions with R&D or Product teams to address skill gaps. Ensure the team contributes to and leverages the knowledge base, with regular compliance checks for accuracy and relevance. Facilitate post-mortem reviews for incidents and outages, documenting lessons learned and implementing preventive measures. Customer-Centric Operations Foster a customer-first mindset within the team, ensuring all interactions prioritize responsiveness, clarity, and customer satisfaction. Communicate effectively with customers during escalations, providing clear updates and managing expectations. Maintain transparency and professionalism in all customer-facing communications to build trust and loyalty. Qualifications Bachelor’s Degree in Information Technology, Business Administration, or a related field; equivalent professional experience will also be considered. Certifications such as ITIL v3/v4, PMP, or APICS are a plus but not required. Familiarity with customer support methodologies, incident management, and service delivery frameworks (e.g., ITIL, SDLC) is advantageous. 6+ years of experience in technical support, with at least 2+ years in a leadership or managerial role. Proven ability to handle high-severity escalations, optimize workflows, and improve team performance. Experience with ERP systems (e.g., QAD, SAP, Oracle ERP, Dynamics 365) is highly advantageous. Strong understanding of support workflows, escalation protocols, and SLA management. Familiarity with debugging tools, troubleshooting methodologies, and basic database management. Proficiency in analyzing performance data and identifying trends to drive informed decision-making. Soft Skills: Exceptional leadership and communication skills, with the ability to engage technical and non-technical stakeholders. Strong focus on customer satisfaction, with a deep understanding of customer needs and a commitment to exceeding expectations. Strong analytical and problem-solving abilities, with a focus on driving customer-centric solutions. Skilled in decision-making, balancing customer needs with organizational policies and resource constraints. Adaptable and proactive in addressing evolving technologies, customer needs, and organizational priorities. Experienced in mentoring and coaching team members to enhance their knowledge, performance, and growth. Technical Skills: Additional Information Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance. Opportunity to join a growing business, launching into its next phase of expansion and transformation. Collaborative culture of smart and hard-working people who support one another to get the job done. An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy. Compensation packages based on experience and desired skill set About QAD QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Show more Show less

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5.0 years

11 Lacs

Bhubaneswar, Odisha, India

Remote

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Experience : 5.00 + years Salary : INR 1100000.00 / year (based on experience) Expected Notice Period : 7 Days Shift : (GMT-04:00) America/New_York (EDT) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: RemoFirst) (*Note: This is a requirement for one of Uplers' client - Pet Health and Wellness Company) What do you need for this opportunity? Must have skills required: Motion Graphics, pet health & wellness industry, Web Design, Adobe Creative Suite, Branding, creative leadership, Digital Marketing, Figma/Sketch, Graphic Designing, Storytelling, Project management Pet Health and Wellness Company is Looking for: Position Overview: We are seeking an experienced and visionary Creative Director with a passion for innovation and storytelling to lead our creative team. You will play a pivotal role in shaping and driving our brand identity and creative strategy. You will collaborate with cross-functional teams to deliver compelling, engaging, and visually striking campaigns that reflect our commitment to enhancing the lives of pets. If you have 5 years of experience in creative leadership, a deep understanding of consumer trends, and a passion for pet health and wellness, we''d love to hear from you. Key Responsibilities: Brand Strategy: Develop and implement our creative vision, ensuring alignment with the company''s mission and values. Maintain and enhance brand consistency across all platforms and materials. Creative Leadership: Lead and inspire the creative team, fostering a culture of innovation and collaboration. Oversee all creative outputs, including advertising campaigns, digital content, packaging design, and social media assets. Content Development: Collaborate with marketing, product development, and sales teams to conceptualize and execute creative strategies that drive customer engagement and growth. Develop storytelling initiatives that resonate with pet owners and highlight the benefits of our products. Small format video editing like reels for Instagram. Paid media graphic designing and social media post designing. Market Insight and Innovation: Stay ahead of industry trends and consumer behavior in the pet health and wellness market. Introduce fresh ideas and creative approaches that differentiate us from competitors. Project Management: Manage timelines and budgets for creative projects, ensuring high-quality deliverables within deadlines. Collaborate with external vendors, agencies, and freelancers when necessary. Qualifications: Bachelor's degree in Design, Fine Arts, Marketing, or a related field. A master''s degree is a plus. High proficiency in Figma and Adobe Illustrator Prior experience working in a startup environment Prior experience in drawing by hands and converting it to diigtal art 5 years of experience in creative roles Proven track record of successfully managing and mentoring creative teams. Strong portfolio showcasing expertise in branding, digital marketing, and storytelling. Exceptional communication and presentation skills. Proficiency in design and creative software (e.g., Adobe Creative Suite). Familiarity with the pet health and wellness industry is a significant advantage. Key Skills: Strategic vision with the ability to execute creative ideas into actionable results. Strong project management and organizational skills. Ability to collaborate across teams and manage stakeholder expectations. Knowledge of social media trends, digital marketing, and consumer engagement strategies. Passion for dogs and a commitment to improving their well-being. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

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0 years

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Hyderabad, Telangana, India

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Job Description: At NxtWave, we believe in delivering practical, industry-relevant training that empowers students to become great developers. Our product developers are passionate about teaching, simplifying complex concepts, and creating inclusive learning environments for students. This is your chance to make a lasting impact on students who have just completed their 12th standard and are eager to excel as developers. Key Responsibilities Deliver daily in-person classroom training on programming and/or full-stack development. Design, develop, and implement learning activities, materials, and resources that align with industry standards. Provide personalized learning experiences by understanding student needs and delivering tailored support throughout the program. Actively assist and resolve student queries and issues promptly, providing mentorship and guidance. Contribute to curriculum development and improvements based on student feedback and industry trends. Continuously develop and demonstrate a teaching philosophy that inspires student learning. Review student deliverables for accuracy and quality. Handle a class size of 70-100 students, ensuring engagement and effective learning outcomes. Stay current with professional development in both pedagogy and software development practices. Requirements: Master’s degree in Computer Science or a related field. Having teaching or training experience in Computer Science is an added advantage. Passion for teaching and mentoring, with a commitment to student success. Alignment with NxtWave’s vision and culture. Skills Must-Have: Professional fluency in English, with excellent communication and presentation skills. Strong proficiency in Python, Java, and JavaScript programming languages. Knowledge of additional programming languages is an added advantage. Strong proficiency in Data Structures and Algorithms. Strong knowledge of object-oriented programming. Proficiency in content development using tools like Google Sheets, Google Slides, etc. (Knowledge of Microsoft 365 stack is a plus). Ability to quickly learn and use technology platforms to interact with students. Empathy, ambition, and the ability to work closely with individuals from diverse backgrounds and cultures. Good to Have Familiarity with Git and version control systems. Strong knowledge of the subject matter, industry standards, and best practices in software development. Ability to adapt teaching methods to various learning styles & requirements. Strong problem-solving and solution-seeking mindset. Openness to constructive feedback and continuous improvement. A sense of ownership, initiative, and drive for delivering high-quality teaching outcomes. Job Overview: Education Criteria: M. Tech Working days: 6 days a week Type of employment: Employee (6 months probation) CTC: Up to 25,000 Rs During Internship + Upto 10 LPA If you're interested, please fill out the form: https://forms.gle/VT92zvycf2rUoQxU8 Show more Show less

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7.0 years

0 Lacs

Pune, Maharashtra, India

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As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource. Nalco Water, an Ecolab Company, seeks an accomplished Technical Sales Representative to join its industry leading sales team. You’ll be responsible for revenue and profit growth of Nalco programs and services. Using a consultative sales approach, you’ll build relationships with existing customers by executing system assurance programs that met their key business needs. With strong account leadership, you’ll also convert strategic competitive accounts and sell new technologies to current customers. What’s In It For You You will join a growth company offering a competitive base salary, bonus structure and benefits A company vehicle and cell phone A long term, advancing career path in service, sales or management Access to the industry’s most innovative training programs Support from a dedicated technical service team A culture that values safety first, including training and personal protection Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments What You Will Do Execute strong team leadership by coaching and training other District Reps, championing corporate initiatives, and by planning and leading portions of District Meetings Generate and execute sales plans and strategies to close new opportunities in existing customer base, and in major, competitively-held accounts, to meet defined territory profit increase goals. Target % sales time will be approximately Work closely with large, strategic current and prospective customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales within assigned territory Develop strong relationships with key stakeholders within current and prospective customers, including plant or facility executives Provide technical support to customers; identifying and resolving customer challenges, escalating as required. Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels Actively sell and support Nalco innovations and technology with assigned customers to promote long-term business relationships with Nalco Plan and execute successful customer and prospect Seminars, demonstrating Nalco’s market leadership within the local geography Advise business unit leadership on products and strategies to expand market share Demonstrate the ability to stabilize jeopardy business in large, strategic accounts Territory/Location Information: This position is based in Territory covers about a radius of the surrounding area Targeted accounts are within the industries overnight travel required As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you’re prepared to solve any customer problem. Training programs are held in the field and at Nalco Water Headquarters in Naperville, IL; travel is arranged and paid for by Nalco Water. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications. Minimum Qualifications Bachelor's degree 7 years of technical sales or field sales support experience Possess a valid Driver's License and acceptable Motor Vehicle Record Immigration sponsorship is not available for this role Preferred Qualifications Bachelor’s degree in engineering (chemical, mechanical, industrial) or life sciences (biology, chemistry, etc.) Water treatment or specialty chemical industry experience Working knowledge of OR operations, wet end chemistry, pulp mill operations> About Nalco Water In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers. Our Commitment to a Culture of Inclusion & Belonging Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability. Show more Show less

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Exploring Mentoring Jobs in India

The mentoring job market in India is thriving, with a growing demand for professionals who can guide, support, and develop others in their career paths. Mentoring roles are available across various industries, including IT, education, healthcare, and more. Job seekers looking to enter this field can find a range of opportunities that allow them to make a meaningful impact on the growth and development of others.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

Average Salary Range

The average salary range for mentoring professionals in India varies based on experience and industry. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the mentoring field, career progression typically involves moving from entry-level mentoring roles to senior mentoring positions. Some common career paths include Mentor -> Senior Mentor -> Team Lead -> Mentor Manager.

Related Skills

In addition to strong mentoring abilities, professionals in this field are often expected to have excellent communication skills, leadership qualities, empathy, and the ability to provide constructive feedback.

Interview Questions

  • What experience do you have in mentoring others? (basic)
  • How do you handle conflicts or disagreements during mentoring sessions? (medium)
  • Can you provide an example of a successful mentoring relationship you have had in the past? (medium)
  • How do you stay updated on industry trends and best practices in mentoring? (advanced)
  • How do you measure the success of your mentoring relationships? (medium)
  • Can you describe a challenging mentoring situation you have faced and how you resolved it? (medium)
  • What strategies do you use to motivate and inspire those you mentor? (medium)
  • How do you approach providing feedback to mentees? (basic)
  • How do you adapt your mentoring style to meet the needs of different individuals? (medium)
  • How do you handle mentees who are resistant to feedback or guidance? (medium)
  • What do you think are the main qualities of a good mentor? (basic)
  • How do you prioritize your mentoring responsibilities when working with multiple mentees? (medium)
  • Can you describe a time when you had to give difficult feedback to a mentee? (medium)
  • How do you maintain confidentiality and trust in your mentoring relationships? (basic)
  • How do you handle mentees who are struggling to meet their goals? (medium)
  • How do you ensure that your mentoring relationships are inclusive and supportive of diversity? (medium)
  • How do you approach setting goals and milestones with your mentees? (basic)
  • How do you handle mentees who are not responsive or engaged in the mentoring process? (medium)
  • How do you continue to develop your own mentoring skills and knowledge? (advanced)
  • Can you provide an example of a time when you had to adjust your mentoring approach based on feedback from a mentee? (medium)
  • How do you establish boundaries in your mentoring relationships? (basic)
  • How do you handle mentees who are experiencing personal challenges that are impacting their work or development? (medium)
  • How do you ensure that your mentoring relationships are ethical and professional? (basic)
  • How do you balance the needs of your mentees with your own workload and responsibilities? (medium)
  • How do you handle mentees who are seeking advice outside of your area of expertise? (medium)

Closing Remark

As you explore opportunities in the mentoring field in India, remember to showcase your passion for helping others grow and develop. By honing your mentoring skills, staying updated on industry trends, and preparing thoroughly for interviews, you can position yourself as a valuable asset in this rewarding career path. Good luck!

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